PC Turns on, 3 Beeps, No Signal on Monitor | CyberPowerPC UK | Page 1

oak stirrup Apr 29, 2023, 4:33 PM

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Hi! I've had my PC for 4 months and have had this problem when booting on my PC today.

When I turn on my PC, it beeps 3 times (relatively long beeps) and I have no signal on my monitor despite my PC still running. I've tried:

Switching HDMI cables and making sure they're in the right ports
Switching the monitor itself
Switching power cable for monitor
Reseated GPU
Resetted CMOS
Cleaned RAM sticks and placed them back in.

Does anyone have any ideas on what to do next? This is a repost from yesterday as I thought I fixed the error with a new monitor but it stopped working after 30 minutes.

Thank you! :)

sly violetBOT Apr 29, 2023, 4:33 PM

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cprgbglitch :tada: Congrats @oak stirrup, you levelled up to 2! :tada:

strong helm Apr 29, 2023, 4:40 PM

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Run a memory test. There are a number of memory tests that you can run to test the RAM for errors. If the memory test finds errors, the RAM is probably defective and needs to be replaced.

sly violetBOT Apr 29, 2023, 4:40 PM

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cprgbglitch :tada: Congrats @strong helm, you levelled up to 6! :tada:

oak stirrup Apr 29, 2023, 4:44 PM

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How do I run a memory test without a monitor?

strong helm Apr 29, 2023, 4:48 PM

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You said it stopped working after 30 minutes, so I assumed it only works for a short period of time when you turn it on.

sly violetBOT Apr 29, 2023, 4:50 PM

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Base 64K RAM Failure

There is a failure of some sort within the first 64KB of system memory.

The first bank of memory probably has a bad memory chip in it somewhere. It is also possible that there is a failure related to the motherboard or a system device as well.

Nvidia RTX 30 Series GPUs:
Try disabling CSM (Compatibility Support Module) in your BIOS, and make sure the boot mode is set to UEFI.

ASUS Motherboards:
1 Long + 2 Short: Anomaly detected in RAM.
1 Long + 3 Short: Anomaly detected in Graphics Card.

pseudo latch Apr 29, 2023, 4:55 PM

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You could try using 1 ram stick at a time in each slot

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Til one doesn’t work

oak stirrup Apr 29, 2023, 4:57 PM

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strong helm You said it stopped working after 30 minutes, so I assumed it only works for a s...

Ah sorry, it started working with a different monitor for 30 minutes but now it won't work with any monitor

oak stirrup Apr 29, 2023, 4:57 PM

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pseudo latch You could try using 1 ram stick at a time in each slot

I'll try that now!

oak stirrup Apr 29, 2023, 5:14 PM

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pseudo latch You could try using 1 ram stick at a time in each slot

It still didn't work for me sadly

pseudo latch Apr 29, 2023, 5:16 PM

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with any single ram stick in any single slot?

oak stirrup Apr 29, 2023, 5:19 PM

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i've tried all combinations and each single ram by itself too

oak stirrup Apr 30, 2023, 3:58 PM

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Does anyone else have any solutions that I could try or should I contact Cyberpower directly on the website?

sly violetBOT Apr 30, 2023, 4:00 PM

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Customer Support

:telephone: 03333-237776, Option 1
:e_mail: sales@cyberpowersystem.co.uk
:clock3: Monday - Friday, 9:00am - 5:30pm

Please ensure to include as much information about your query as possible, and ensure to include your order number if you require after-sales support.

pseudo latch Apr 30, 2023, 4:01 PM

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only pain is they're shut for bank holiday

oak stirrup Apr 30, 2023, 4:03 PM

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Ah that's okay, will message on Tuesday. Thanks!

pseudo ravine Apr 30, 2023, 5:20 PM

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oak stirrup Ah that's okay, will message on Tuesday. Thanks!

can you send a video of the beeps

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and make sure it’s up close to the red lights on the motherboard

oak stirrup May 1, 2023, 4:12 PM

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@pseudo ravine

pseudo ravine May 1, 2023, 8:21 PM

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Thanks, it’s most definitely a graphics card issue, 1 long 2 short usually means graphics card error.

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It could be faulty hardware, from doing a bit of research, it is possible for graphics card manufacturers' faults to appear after a few months of use.

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Do you have a display port cable you could try?

tame leaf May 1, 2023, 8:34 PM

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Does the computer have integrated graphics?

pseudo ravine May 2, 2023, 2:58 PM

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oak stirrup

What GPU do you have?

oak stirrup May 2, 2023, 3:01 PM

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Hi! I've sent a ticket through cyberpower and I think they're sending me a replacement GPU. I have a geforce 3060 ti

pseudo latch May 2, 2023, 3:08 PM

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Awesome. Must be faulty hardware in this case

pseudo ravine May 2, 2023, 6:47 PM

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the exact same thing happened to me

sly violetBOT May 2, 2023, 6:47 PM

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cprgbglitch :tada: Congrats @pseudo ravine, you levelled up to 5! :tada:

oak stirrup May 2, 2023, 6:54 PM

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pseudo ravine the exact same thing happened to me

did a new gpu fix the issue?

pseudo ravine May 2, 2023, 7:09 PM

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oak stirrup did a new gpu fix the issue?

They just sent it out today

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Cyberpower support is amazing, genuinely

oak stirrup May 2, 2023, 7:32 PM

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pseudo ravine Cyberpower support is amazing, genuinely

ah great, I hope it fixes it for you! did you do the DPD door swap thingy?

sly violetBOT May 2, 2023, 7:32 PM

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cprgbglitch :tada: Congrats @oak stirrup, you levelled up to 3! :tada:

pseudo ravine May 2, 2023, 7:34 PM

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oak stirrup ah great, I hope it fixes it for you! did you do the DPD door swap thingy?

Thanks, and yes, the case they give you is completely good for the GPU. You could add extra bubble wrap but I didn’t bother.

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All you need to do is plop the card inside the case, and then the DPD guy will zip tie the sides back up.

oak stirrup May 2, 2023, 8:06 PM

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pseudo ravine Thanks, and yes, the case they give you is completely good for the GPU. You coul...

Thank you, you've reassured me a lot! I was worried about the case as I don't have anything to put it in to protect it and didn't want it to arrive damaged

pseudo ravine May 2, 2023, 8:09 PM

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Yeah I was worried as well, cyberpower support said it should be fine without it. But it's always good to just in case. Depends on what you feel like

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It's zip tied and everything, padded case. Pretty straightforward. They don't seem to be backed up or anything right now, so it should be pretty fast!

oak stirrup May 2, 2023, 8:44 PM

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Great!! Thanks so much :)

pseudo ravine May 2, 2023, 9:17 PM

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No problem!

pseudo ravine May 3, 2023, 5:54 PM

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oak stirrup Great!! Thanks so much :)

have you got the box? dpd has been delayed for me

oak stirrup May 3, 2023, 7:33 PM

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pseudo ravine have you got the box? dpd has been delayed for me

noo not yet, they're scheduled to come tomorrow to pick it up. do you have an estimate delivery date?

pseudo ravine May 3, 2023, 7:37 PM

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oak stirrup noo not yet, they're scheduled to come tomorrow to pick it up. do you have an es...

dpd usually does get it right, mines been stuck on this one point for about 25 hours and it was due to deliver today. Maybe it’s just for my area.

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They probably would come and collect it tomorrow for you

oak stirrup May 4, 2023, 10:21 PM

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pseudo ravine They probably would come and collect it tomorrow for you

did it deliver yet? dpd didn't show up today so I'm sending it out tomorrow instead

pseudo ravine May 4, 2023, 10:22 PM

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oak stirrup did it deliver yet? dpd didn't show up today so I'm sending it out tomorrow inst...

Yes it did get delivered, they were just a day later than they said.

oak stirrup May 4, 2023, 10:22 PM

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did it fix your problem?

pseudo ravine May 4, 2023, 10:22 PM

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And it has fixed my issue

oak stirrup May 4, 2023, 10:22 PM

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ahh so happy to hear it!! hopefully some good news from me in a week then

pseudo ravine May 4, 2023, 10:23 PM

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thank you! I wish you the best of luck. sadly these things happen. it will get sorted eventually

#PC Turns on, 3 Beeps, No Signal on Monitor