monitor shows no signal detected | CyberPowerPC UK | Page 1

hexed wave Apr 7, 2023, 4:25 PM

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Hey guys me again now with a monitor problem, whenever i try to turn on the pc the screen turns on for 5 seconds then gives no signal detected/no cable connected error. I only haven’t tried updating the bios, i will try doing that now. Any other suggestions?

tropic kayak Apr 7, 2023, 4:53 PM

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hexed wave Hey guys me again now with a monitor problem, whenever i try to turn on the pc t...

Don't try update bios

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Its not the issue

high coveBOT Apr 7, 2023, 4:53 PM

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Monitor Cables

If you have a discrete GPU then you need to plug your monitor cable into the graphics card, not the motherboard. This can be found on the Quick Start Guide which was emailed to you, or you can download it with the /tag guide command.

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Resetting CMOS

:one: Shut down your PC and unplug the power cord from the wall.
:two: Locate the CMOS battery (see the image below). On some motherboards, you may have to remove the graphics card in order to access it.
:three: Remove the CMOS battery from the motherboard by pressing down on the clip and pulling the battery out.
:four: Hold down the case power button for three seconds while your PC is unplugged.
:five: Install the CMOS battery back into the motherboard and plug the power cord back into the wall.
:six: Plug in and turn on your PC.

A video guide is also available below

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Reseating RAM

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Reseating GPU

tropic kayak Apr 7, 2023, 4:54 PM

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Do that in order

hexed wave Apr 7, 2023, 4:55 PM

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tropic kayak Don't try update bios

the bios says its F7

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i tried doing these

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nothing worked

tropic kayak Apr 7, 2023, 4:56 PM

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so it posts?

hexed wave Apr 7, 2023, 4:56 PM

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after trying these the pc had the restart loop error and i had to send it back to you guys

hexed wave Apr 7, 2023, 4:56 PM

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tropic kayak so it posts?

the monitor turns on

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works 5 seconds

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then is broken

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i bought hdmi cable

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a new dp cable

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didnt fix it

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yesterday i played with the monitor for 8-9 hours

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straight

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I dont understand how this came to be a sudden issue

tropic kayak Apr 7, 2023, 4:58 PM

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can you send a picture?

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You can get in the bios?

hexed wave Apr 7, 2023, 4:58 PM

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yes

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its in front of me

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you want system info?

tropic kayak Apr 7, 2023, 4:58 PM

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Its posting then

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It can't be the cable

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So describe what is happening

hexed wave Apr 7, 2023, 4:59 PM

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yeah

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okokok

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perf here is the story

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25 march I get my order pc and monitor

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the monitor is set to 60hz on default, i change it to 240hz play for 6-7 hours everything perfect

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i shut it off and on after a while then the monitor turns on, works for 5 seconds then I get a black screen and no signal detected error

tropic kayak Apr 7, 2023, 5:02 PM

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Actually it sounds like a weird issue

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I had this and I concluded it could be a memory controller from the cpu

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can you remove a stick of ram and see if it works flawlessly?

hexed wave Apr 7, 2023, 5:02 PM

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I mean

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you guys had the pc 2 days ago

tropic kayak Apr 7, 2023, 5:02 PM

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I didn't they did xD

hexed wave Apr 7, 2023, 5:02 PM

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well yeah

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they told me it was fine and at first it worked properly

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the pc is working all good now i dont think that is the problem

tropic kayak Apr 7, 2023, 5:03 PM

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Happened to me its a weird issue

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they run synthetic benchmarks

hexed wave Apr 7, 2023, 5:03 PM

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but like after all that the pc crashed and had to be fixed

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and now it happens again?

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this is crazy dude

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I couldnt play with this PC properly since march 25th lmao

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well yeah if not update the bios any other suggestions?

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because I ran a memory test on the rams before, and they were replaced and checked when the pc went to cyberpower

tropic kayak Apr 7, 2023, 5:05 PM

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remove a stick

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and test the system

hexed wave Apr 7, 2023, 5:24 PM

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tropic kayak can you remove a stick of ram and see if it works flawlessly?

As in the bios boots?

tropic kayak Apr 7, 2023, 5:25 PM

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Cause the proble m

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by restarting it

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again and again

hexed wave Apr 7, 2023, 5:53 PM

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Ok

vital parrot Apr 7, 2023, 6:14 PM

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Do you get any beeps when trying to turn the pc on?

hexed wave Apr 7, 2023, 6:15 PM

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vital parrot Do you get any beeps when trying to turn the pc on?

the pc turned on yesterday fine

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it came back friom you guys

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i played with it the whole day

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after shutting it off and on again this error occured

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it seems like this is monitor related but like then why did it work in the first place

vital parrot Apr 7, 2023, 6:16 PM

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Guessing you've tried resetting the cmos?

hexed wave Apr 7, 2023, 6:16 PM

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bios update wont fix this right

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I tried that the time I ordered the pc for the first time, it did not fix it

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then i tried everything rams removing memtest etc

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the started crashing

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then yiu guys fixed it and i got it back yesterday

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this is the exact same problem i had before

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tropic kayak Apr 7, 2023, 6:19 PM

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Whats the problem???

hexed wave Apr 7, 2023, 6:22 PM

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tropic kayak Whats the problem???

The crashing error was fixed so irs not a problem anymore

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Sorry if i got you confused

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Im bad at explaining things i think of like 5 things

tropic kayak Apr 7, 2023, 6:23 PM

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Did you remove a stick of ram?

hexed wave Apr 7, 2023, 6:23 PM

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Yes im doing it now!

tropic kayak Apr 7, 2023, 6:23 PM

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Okay

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if crashing is still an issue its either a bad stick or something else

hexed wave Apr 7, 2023, 6:28 PM

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tropic kayak if crashing is still an issue its either a bad stick or something else

nono

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the pc is not crashing anymore

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thats fine

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the problem is with the no signal error

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on the monitor

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@vital parrot you have any idea if its a bios update problem?

tropic kayak Apr 7, 2023, 6:33 PM

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Its not a bios update problem

hexed wave Apr 7, 2023, 6:37 PM

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yeah i guess

high coveBOT Apr 7, 2023, 6:37 PM

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cprgbglitch :tada: Congrats @hexed wave, you levelled up to 6! :tada:

hexed wave Apr 7, 2023, 6:37 PM

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any other ideas

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https://zowie.benq.eu/en-uk/support/faq/product/troubleshooting/zowiemonitor-faq-kn-00009.html

Why does my monitor show no signal? | ZOWIE UK

Why does my monitor show no signal?

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I tried everything except this

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I dont know what else to do

tropic kayak Apr 7, 2023, 6:43 PM

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So you are still having this issue?

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After the stick of ram

hexed wave Apr 7, 2023, 8:02 PM

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I didnt remove the ram i was about to

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I just went to the bios then switched the keyboard turn on setting

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Then it started working??

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Im checking the gpu drivers etc

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But i really have no clue with this

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Technology is so weird

tropic kayak Apr 7, 2023, 9:09 PM

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Yeah

vital parrot Apr 7, 2023, 9:10 PM

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Honestly technology is sometimes the bane of my life kek

weak schooner Sep 5, 2024, 2:45 AM

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@hexed wave any fix?

#monitor shows no signal detected