Installing windows

[scarlet zephyr]

Hey guys the replacement SSD arrived and now im trying to set up windows but get this error any ideas?

I just got this error

[quaint granite]

If the windows installation has failed, and it's tried to boot on a partial install, you will get the recovery page. You'll need to retry the installation again with whatever boot media you are using.
Given it failed on getting files ready, that implies it copied the files okay but couldn't read them, I'd check the SSD/M.2/HDD etc is seated correctly and all plugs firmly in slot, make sure the contacts are clean and try again.
I'm assuming the drive has been correctly formatted?

[worthy summit]

Yeah you need to delete all the paritions so just "Drive 0: Unallocate Space" is there

[scarlet zephyr]

Can i call you guys

When i dial customer support i cannot click 1

It doesn’t work for me

[finite cairn]

They have a live chat function on the website

[obtuse girder]

:tada: Congrats @finite cairn, you levelled up to 55! :tada:

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