Blue screen of death | CyberPowerPC UK | Page 1

small karma Mar 27, 2023, 12:52 AM

#

Hi, I tried everything but I cannot escape the loop, turning pc on or off nothing worked. I get a different error every time idek whats going on

chilly crystal Mar 27, 2023, 4:51 AM

#

Definitely worth contacting support with that many errors

Drop them an email and they’ll respond when they open at 9 👍

ivory deltaBOT Mar 27, 2023, 4:51 AM

#

Customer Support

:telephone: 03333-237776, Option 1
:e_mail: sales@cyberpowersystem.co.uk
:clock3: Monday - Friday, 9:00am - 5:30pm

Please ensure to include as much information about your query as possible, and ensure to include your order number if you require after-sales support.

fathom crane Mar 27, 2023, 8:04 AM

#

Can you boot into BIOS? Spam delete when you turn the PC on

small karma Mar 27, 2023, 1:51 PM

#

I contacted customer support

#

They will send a new SSD

small karma Mar 27, 2023, 1:51 PM

#

fathom crane Can you boot into BIOS? Spam delete when you turn the PC on

I can try doing this now

#

I got into bios screen before i can try again

#

What do i do when i boot into bios

fathom crane Mar 27, 2023, 1:58 PM

#

If customer support will send a new SSD that should solve it nice and easy!

small karma Mar 27, 2023, 1:59 PM

#

I can try this in the meanwhile

#

What would you suggest i try in bios screen

fathom crane Mar 27, 2023, 2:17 PM

#

I would suggest a full reinstall of windows

#

but you'd need another PC to download windows from

small karma Mar 27, 2023, 2:20 PM

#

I got a mac : p

ivory deltaBOT Mar 27, 2023, 2:20 PM

#

cprgbglitch :tada: Congrats @small karma, you levelled up to 2! :tada:

safe mirage Mar 27, 2023, 10:51 PM

#

Did you get into diskpart and run list disk?

small karma Mar 27, 2023, 10:52 PM

#

safe mirage Mar 27, 2023, 10:52 PM

#

and you're gonna do a fresh install and dont mind if your 1tb disk gets wiped?

small karma Mar 27, 2023, 10:52 PM

#

safe mirage and you're gonna do a fresh install and dont mind if your 1tb disk gets wiped?

I got this pc 2 days ago

#

I only downloaded discord and overwatch lmao

#

Sorry 4 days ago

#

I havent gotten to use it

safe mirage Mar 27, 2023, 10:53 PM

#

and im guessing you're using a ~60gb drive for the installer?

small karma Mar 27, 2023, 11:18 PM

#

Yea

#

I cannot shrink it

#

I have a mac

small karma Mar 28, 2023, 3:12 AM

#

@fathom crane hello

#

So for the past couple hours ive been chatting with a community member sythen, he is a computer technician or 21 years and also a helper at the aorus discord, i removed rams individually and tested all the slots

#

The slots seem to work fine when i place a ram stick individually and ran memory tests

#

However when i placed 2 ram sticks or more the memory test fails

#

All the sticks work individually

#

The slots doesnt work with multiple sticks

#

I still keep on getting the crashing error etc that hasnt been fixed

#

Sythen also asserted that the problem is a “memory controller” issue

#

I dont know what that means 😂 but this is all i could gather from what ive tried out so far

#

His discord ID is Sythen#9730

midnight horizon Mar 28, 2023, 8:31 AM

#

Best to email tech support and they can organise something

ivory deltaBOT Mar 28, 2023, 8:32 AM

#

Customer Support

:telephone: 03333-237776, Option 1
:e_mail: sales@cyberpowersystem.co.uk
:clock3: Monday - Friday, 9:00am - 5:30pm

Please ensure to include as much information about your query as possible, and ensure to include your order number if you require after-sales support.

merry verge Mar 28, 2023, 12:05 PM

#

small karma Sythen also asserted that the problem is a “memory controller” issue

I believe this is down to the CPU

small karma Mar 28, 2023, 1:05 PM

#

midnight horizon Best to email tech support and they can organise something

Yea i just emailed

#Blue screen of death