Led issues | CyberPowerPC UK | Page 1

undone geyser Mar 25, 2023, 12:54 PM

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my pc is turning on and the monitor is connected and everything, but i don't see the LED's turning o

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My fan is spinning, but LED's aren't turning on

brave spear Mar 25, 2023, 1:25 PM

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The fan leds are not turning on, and they are rgb fans?

trail tusk Mar 25, 2023, 1:56 PM

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Is it a brand new pc @undone geyser ?

undone geyser Mar 25, 2023, 2:26 PM

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trail tusk Is it a brand new pc <@732256349253140560> ?

yes it is

rain turtleBOT Mar 25, 2023, 2:26 PM

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cprgbglitch :tada: Congrats @undone geyser, you levelled up to 1! :tada:

undone geyser Mar 25, 2023, 2:26 PM

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https://www.cyberpowersystem.co.uk/system/infinity-59-rtx-next-day-pc - this is the pc

Infinity 59 RTX Next Day PC SY1625 | Cyberpower UK

Infinity 59 RTX Next Day PC SY1625 PC RANGE Windows 11 Home (64-bit Edition) 16GB DDR4 3200mhz Memory ASUS Prime H510M-K MB 512GB Solidigm P41 Plus M.2 SSD

rain turtleBOT Mar 25, 2023, 2:26 PM

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undone geyser https://www.cyberpowersystem.co.uk/system/infinity-59-rtx-next-day-pc - this is ...

Infinity 59 RTX Next Day PC SY1625

Case: CyberpowerPC Eurus Gaming Case - Black
Case Fans: 3x CyberpowerPC Hyperloop 120mm ARGB & PWM Fan Kit
CPU: Intel® Core™ i5-10400F - 6-Core 2.90GHz, 4.30GHz Turbo - 12MB Cache (No On-board Graphics)
CPU Cooler: INTEL Standard CPU Cooler
Motherboard: ASUS Prime H510M-K: mATX w/ 2 RAM Slots, USB 3.2, 1x M.2
M.2 SSD: 512GB Solidigm P41 Plus M.2 NVMe PCIe SSD - 3500MB/s Read & 1625MB/s Write
RAM: 16GB (2x8GB) DDR4/3200MHz Corsair Vengeance LPX Memory
Graphics Card: GeForce® RTX 3060 12GB - Ray Tracing Technology, DX12®, VR Ready, HDMI, DP - 4 Monitor Support
Power Supply: InWin A65 650W 80+ Certified Gaming Power Supply
PCIe WiFi Card: N300 Wireless PCI Express Adapter
Special Offer: Norton 360 VPN & Security for Gamers (Full 1 Year License)

£849.00 inc. VAT (£707.50 ex. VAT)

undone geyser Mar 25, 2023, 2:26 PM

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brave spear The fan leds are not turning on, and they are rgb fans?

yes i'm pretty sure

trail tusk Mar 25, 2023, 2:29 PM

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Could you check this

rain turtleBOT Mar 25, 2023, 2:29 PM

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Monitor Cables

If you have a discrete GPU then you need to plug your monitor cable into the graphics card, not the motherboard. This can be found on the Quick Start Guide which was emailed to you, or you can download it with the /tag guide command.

trail tusk Mar 25, 2023, 2:30 PM

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Make sure the display cable is in the graphics card at 2B, not the motherboard slot which is 2A

undone geyser Mar 25, 2023, 2:52 PM

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yes my monitor is connected to 2B

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My monitor is working fine

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its just the PC Leds

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on the fans

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that aren't working

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even though the fans are spinning

trail tusk Mar 25, 2023, 3:00 PM

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Oh sorry totally misread

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Do you have the little remote that came with the PC?

undone geyser Mar 25, 2023, 3:26 PM

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trail tusk Do you have the little remote that came with the PC?

yes I do

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i've tried using the power button and the m/d button, it did not work

trail tusk Mar 25, 2023, 3:49 PM

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@whole kraken ur good with the hyper loops

undone geyser Mar 25, 2023, 4:12 PM

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?

whole kraken Mar 25, 2023, 4:34 PM

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It might be worth opening the back panel, and seeing where they’re connected to (there should be a fan hub where they connect to)

1/ check to make sure they’re all fully connected and not loose

If they are, then it might be worth trying a different molex power connector

To check the connector, follow the wire where the fan hub connects to a cable near the power supply. Make sure to send a picture so I can confirm if it’s the right connection 👍

undone geyser Mar 25, 2023, 5:03 PM

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WhatsApp_Image_2023-03-25_at_17.01.51.jpeg

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is something wrong here?

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there's also a hanging wire from the front panel

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WhatsApp_Image_2023-03-25_at_17.02.32.jpeg

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not sure if it's relevant @whole kraken

whole kraken Mar 25, 2023, 5:04 PM

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Follow this cable highlighted in red, and try to find where it connects. Its likely one of the connections at the bottom, but try and pull it out a bit so i can see 👍

undone geyser Mar 25, 2023, 5:06 PM

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whole kraken Follow this cable highlighted in red, and try to find where it connects. Its lik...

yes, this is the wire, look like it has completely come loose

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WhatsApp_Image_2023-03-25_at_17.06.17.jpeg

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not sure where exactly it should be connected, sorry i'm a pc illiterate

undone geyser Mar 25, 2023, 9:55 PM

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Just wondering if I am going to get a response on this thread

thorny agate Mar 25, 2023, 10:11 PM

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This is a community server so people help out in their own time , someone will respond when they're available so please be patient 🙂

whole kraken Mar 25, 2023, 10:16 PM

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Apologies, got distracted

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I can’t seem to see a molex connector in that bundle

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Try and find a cable that looks similar to this. Normally there will be multiple connected all on the same chain. Find the one that’s plugged into your fan hub, and swap out the molex connector for a different one on the same chain and see if that fixes your issue

undone geyser Mar 26, 2023, 12:31 PM

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i thin

WhatsApp_Image_2023-03-26_at_13.17.19.jpeg

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WhatsApp_Image_2023-03-26_at_13.17.11.jpeg

undone geyser Mar 26, 2023, 12:32 PM

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undone geyser

i belive its the one in the middle

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but i'm not sure where to connect

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the molex cable

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@whole kraken , do you have any idea?

whole kraken Mar 26, 2023, 12:44 PM

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This cable is a sata cable i believe. I think the easiest way might be to pull the bundle of cables, just outside the case to see if i can spot it. If theres no molex, then it might br wired up differently

Definitely worth dropping support an email in the mean time as it may require a new hub if he old one is defective

undone geyser Mar 26, 2023, 2:23 PM

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I found the molex cabel and connected it

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i love the LEDS

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thanks a lot

#Led issues