Help, is my fan broke? | CyberPowerPC UK | Page 1

cosmic hound Mar 20, 2023, 3:31 PM

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My cpu fan is usually constant from start up but today I turn on my pc and it kept stopping and starting. What do I do?

strange oxide Mar 20, 2023, 4:28 PM

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Make sure it's plugged in fully, does the PC work okay?

cosmic hound Mar 20, 2023, 4:30 PM

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Yeah everything has been fine, was fine yesterday, haven't ever taken it apart, never moved it and today its just like nope 🙃

strange oxide Mar 20, 2023, 4:30 PM

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Unplug it and replug it in, if it's still doing the same thing it's likely the fan just needs replacing

cosmic hound Mar 20, 2023, 4:31 PM

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Unplug the pc or the fan? and ive only had it since the 2 weeks today

unborn sapphire Mar 20, 2023, 4:31 PM

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have you been into windows since it has been doing this?

strange oxide Mar 20, 2023, 4:31 PM

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cosmic hound Unplug the pc or the fan? and ive only had it since the 2 weeks today

fan

cosmic hound Mar 20, 2023, 4:32 PM

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I haven't checked for windows updates if that's what you mean, seen it not spinning got scared and turned it off 🤣

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I'll have a look

unborn sapphire Mar 20, 2023, 4:32 PM

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cosmic hound I haven't checked for windows updates if that's what you mean, seen it not spinn...

No as in have you managed to boot into windows?

cosmic hound Mar 20, 2023, 4:33 PM

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Yeah it loads into it

unborn sapphire Mar 20, 2023, 4:33 PM

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yeah sounds like it's just the fan unplug it from the board and plug it back in. If that doesn't work try a different fan header on the board

cosmic hound Mar 20, 2023, 4:34 PM

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What does the cpu fan connector looks like? I'm terrible with stuff like that I'll end up breaking it

torn cedarBOT Mar 20, 2023, 4:34 PM

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cprgbglitch :tada: Congrats @cosmic hound, you levelled up to 3! :tada:

unborn sapphire Mar 20, 2023, 4:35 PM

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cosmic hound Mar 20, 2023, 4:35 PM

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Okay I see on my mother board, cpu fan 1. Gonna assume its that

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Yeah gotcha, thank you

unborn sapphire Mar 20, 2023, 4:35 PM

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Yeah tha's it

cosmic hound Mar 20, 2023, 4:36 PM

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Will it just pull out or do I need to do anything fancy, don't wanna just yank it

unborn sapphire Mar 20, 2023, 4:37 PM

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if that doesn't work try and plug it into another fan header (tell us if it's just the fan or the header) there will be another header on the left-hand side of your cooler about half way down the board if my memory serves correctly

cosmic hound Mar 20, 2023, 4:37 PM

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Okie I'll have a look

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Do I just pull it or is there a clip I need to hold down, don't seem to move very easily

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It literally don't move

unborn sapphire Mar 20, 2023, 4:52 PM

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just pull it towards yourself

cosmic hound Mar 20, 2023, 4:52 PM

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Yup done it, just seeing if it works

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Didn't work

unborn sapphire Mar 20, 2023, 4:53 PM

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what about the other header?

cosmic hound Mar 20, 2023, 4:54 PM

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I don't know what I'm looking for

weary mirage Mar 20, 2023, 5:01 PM

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You could try AIO_PUMP I believe

unborn sapphire Mar 20, 2023, 5:02 PM

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Just look for a header that matches the one you took it off of

weary mirage Mar 20, 2023, 5:02 PM

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Is it 3 pins?

unborn sapphire Mar 20, 2023, 5:03 PM

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4 pin

weary mirage Mar 20, 2023, 5:03 PM

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According to google, could try CHA_FAN if there’s a 4 pin option kek

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Or SYS_FAN maybe

cosmic hound Mar 20, 2023, 5:08 PM

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There's not another 4 pin header I can see

unborn sapphire Mar 20, 2023, 5:09 PM

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you can try unplugging the one on the top right and just use that to test it

cosmic hound Mar 20, 2023, 5:09 PM

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Okay

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Nope, no idea

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Could it not be a driver update inside the pc?

weary mirage Mar 20, 2023, 5:18 PM

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If it’s not working in both then it’s likely the fan causing the issue

cosmic hound Mar 20, 2023, 5:19 PM

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What should I do then get a new fan? Only had it two weeks from cyberpower gutted

weary mirage Mar 20, 2023, 5:20 PM

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If it’s under warranty, cyberpower can source a replacement for you

Drop them an email, and let them know the issue, things you’ve tried to fix it, and include your order number

They should be able to send you one out next day (it’ll likely be delivered Wednesday because they close in 10 minutes)

torn cedarBOT Mar 20, 2023, 5:21 PM

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Customer Support

:telephone: 03333-237776, Option 1
:e_mail: sales@cyberpowersystem.co.uk
:clock3: Monday - Friday, 9:00am - 5:30pm

Please ensure to include as much information about your query as possible, and ensure to include your order number if you require after-sales support.

cosmic hound Mar 20, 2023, 5:51 PM

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Would I still be able to game on there while it's like that or is that a stupid idea?

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I've got 3 other fans and it won't be a high intensity game, I have a i5-12400F and a 3060. Just wanted to play Minecraft dungeons 🤣

warm willow Mar 20, 2023, 7:07 PM

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Monitor your temps whilst playing if it goes over 83c then probably don't play

devout geyser Mar 20, 2023, 7:08 PM

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12400f throttles at 100c I believe

cosmic hound Mar 20, 2023, 7:54 PM

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I have speccy but for some reason it's only showing my gpu and storage temps. Can't find cpu temps anywhere

warm willow Mar 20, 2023, 7:55 PM

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cosmic hound I have speccy but for some reason it's only showing my gpu and storage temps. Ca...

Try HWInfo

torn cedarBOT Mar 20, 2023, 7:55 PM

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HWiNFO

Download either the Installer or Portable version
For temperatures, run in Sensor Only mode.

cosmic hound Mar 20, 2023, 7:56 PM

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Alright I'll have a look, thank you

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That's a fancy one haha, where is the temps 🤣

warm willow Mar 20, 2023, 7:58 PM

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Yeah it'll look like a lot the first time you open it lol

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Scroll down until you see your CPU

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Make sure you've run it in sensor only mode

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cosmic hound Mar 20, 2023, 8:08 PM

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so the top one that says 28 is the one i need to watch?

warm willow Mar 21, 2023, 7:54 AM

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cosmic hound

Yep that is your current CPU temp

cosmic hound Mar 21, 2023, 8:53 AM

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What should I not let it get over considering I have a broken cpu fan

unborn sapphire Mar 21, 2023, 9:05 AM

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Contact sales they will be able just to send you a new fan

torn cedarBOT Mar 21, 2023, 9:05 AM

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Customer Support

:telephone: 03333-237776, Option 1
:e_mail: sales@cyberpowersystem.co.uk
:clock3: Monday - Friday, 9:00am - 5:30pm

Please ensure to include as much information about your query as possible, and ensure to include your order number if you require after-sales support.

#Help, is my fan broke?