PC won't boot past bios | CyberPowerPC UK | Page 1

zinc pawn Feb 3, 2023, 10:50 PM

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My partners PC blue screened earlier whilst installing a game, and since then it turns on showing the Asus screen/press f2 to enter bios, but then it just goes to black and does nothing

I've tried powering up with no USBs attached, I then reset to the bios to default settings, then tried again but with fast boot turned off, everything looks ok internally but it just won't boot past that screen and I'm at an end 😂

Is there any other things I could try? Or has someone managed to fix a similar issue somehow

daring solstice Feb 3, 2023, 10:54 PM

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In the BIOS does it show windows boot manager as a bookable option.

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It should show on the right side of the screen in EZ mode

zinc pawn Feb 4, 2023, 9:08 AM

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Yeah it does show this

zinc pawn Feb 5, 2023, 6:14 PM

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😦

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Anyone have any ideas?

daring solstice Feb 5, 2023, 6:15 PM

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Might be best contacting support they're open tomorrow

peak mountainBOT Feb 5, 2023, 6:15 PM

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Technical Support

:telephone: 03333-237776, Option 2
:e_mail: support@cyberpowersystem.co.uk
:clock3: Monday - Friday, 9:00am - 5:30pm

Please ensure to include your order number, the issue you are facing and any steps you have already taken to try and fix the issue.

zinc pawn Feb 6, 2023, 7:12 PM

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Update, I've submitted a ticket which suggested I try and install windows via a USB boot

On the drive partition section there were 2 drives (disk 0 and disk 1)

It wouldn't let me delete any of the partitions from disk 0, but it worked for disk 1. I clicked refresh and now disk 0 doesn't show up at all, so if I were to guess I'd say that the disk 0 drive is dead and was the cause of the issue (as that's what windows was installed on previously). I'm currently installing windows onto the previously known d drive (disk 1)

Does this sound like I'm right? If so I'll get an SSD ordered and swap out the culprit drive (disk 0)

#PC won't boot past bios