Pc keeps flickering then restarting | CyberPowerPC UK | Page 1

dapper scaffold Sep 21, 2022, 5:41 AM

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so brought a pc from cyberpower, recently had an issue with the AIO but the pc now is flickering while idle then restarting, every now and again the pc would make 1 long beep and 2 beeps which would indicate the gpu is the issue.

frail mango Sep 21, 2022, 11:00 AM

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dapper scaffold so brought a pc from cyberpower, recently had an issue with the AIO but the pc n...

Have you tried reseating the GPU?

dapper scaffold Sep 21, 2022, 11:01 AM

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yeah i did that when i replaced my AIO which had to be recalled

merry carbon Sep 22, 2022, 9:39 AM

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You could try reinstalling your graphics drivers by first uninstalling them with DDU:

fair juniperBOT Sep 22, 2022, 9:39 AM

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Display Driver Uninstaller

:one: Download the driver for your GPU from the manufacturer's website using the links below, but don't install them yet.
:two: Download the latest version of DDU by clicking the button below, clicking on the top post which is called "Display Driver Uninstaller (DDU) VXX.X.X.X Released", and clicking ***Official Download Here*** in that post.
:three: Disconnect from the Internet by unplugging your ethernet cable or turning off WiFi in the bottom-right corner.
:four: Open the program you just downloaded, choose a location for DDU to be saved, then click Extract
:five: Open the Start Menu, click the power icon then hold Shift on your keyboard and click Restart. Once your PC has restarted, select Troubleshoot > Advanced options > Startup Settings > Restart, and press 4 to load into safe mode.
:six: Find the folder you extracted DDU into and open Display Driver Uninstaller.
:seven: On the right side, select the type as GPU, and the brand as the manufacturer of your GPU. Then, click 'Clean and Restart'.
:eight: Once you have loaded back into Windows, install the GPU drivers you downloaded earlier. Once they have installed, connect back to the Internet.

dapper scaffold Sep 22, 2022, 5:03 PM

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i have done that already and still giving me flickering issues

merry carbon Sep 22, 2022, 5:05 PM

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Yeah it sounds like it might be a GPU issue then - I would get in touch with tech support and see what they advise:

fair juniperBOT Sep 22, 2022, 5:05 PM

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Technical Support

:telephone: 03333-237776, Option 2
:e_mail: support@cyberpowersystem.co.uk
:clock3: Monday - Friday, 9:00am - 5:30pm

Please ensure to include your order number, the issue you are facing and any steps you have already taken to try and fix the issue.

dapper scaffold Sep 22, 2022, 5:06 PM

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okay will do, just a shame this pc is amazing and need it for my uni course.

dapper scaffold Sep 22, 2022, 5:25 PM

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tried booting up world of warships to test and it black screened and restarted the pc

half timber Sep 25, 2022, 5:05 PM

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Almost point for point, this is exactly what happened to me about a week ago on a new PC. Then ended up needing to replace my Graphics card. Is a bit concerning someone else has this.

dapper scaffold Sep 26, 2022, 12:26 AM

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was yours a 6800xt too?

fair juniperBOT Sep 26, 2022, 12:26 AM

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cprgbglitch :tada: Congrats @dapper scaffold, you levelled up to 2! :tada:

half timber Sep 26, 2022, 2:53 PM

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dapper scaffold was yours a 6800xt too?

it was indeed, the original was an MSI Radeon RX 6800 XT

merry carbon Sep 26, 2022, 4:46 PM

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As GPUs are quite heavy they're the most likely thing to get damaged during transit. Your PC is covered under a 2 year parts warranty so any faulty components will be replaced if you have any issues later on down the line (+ possibly an additional warranty directly through the component manufacturer too)

dapper scaffold Sep 27, 2022, 2:10 PM

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just asking would they send a like for like or can i ask for a different branded 6800xt, not a big fan on MSI's 6800xt?

merry carbon Sep 27, 2022, 2:13 PM

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They normally stock a few different models of GPUs, so you might be able to request a different one

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