URGENT HELP NEEDED!

[iron stump]

I cant open studio and just lost my game that i have been working on for 1 year. Everytime studio opens it instantly crashes. The error gives me a 50 page essay and i am on mac. I have the correct requirements for studio and really need help. Please and thank you!

[ebon arch]

can you paste the error msg into a text file for here? it'd just make it easier to read..

[ebon arch]

thx

what

yo

what's ur macos version?

vers 10?

@iron stump

ok

so

roblox studio probs needs to use version 11 but who knos

i read it and the gui that studio runs on is js meant for a newer version

and then again

[ebon arch]

yeah

so u probs js need to update to 11 (if u can)

big sur

[iron stump]

ive looked at what versions roblox supports

it can support 10.15.7

[ebon arch]

well it's worth a shot but who knows

im not allat with macs

also

check your autosaves

because your place could be in the autosaves (unless it isnt)

but from what I read its stuff with QtCore blah blah not having support (what controls the ro-stu gui if im right) and

yeah

[iron stump]

so you dont know what to do?

[steel meteor]

I might.

I used to use a macOS for about 5 years

used it for studio

Do you still have your issue?

[iron stump]

i found an old version online. experimenting with that

@steel meteor

one problem

[steel meteor]

?

[iron stump]

as soon as i open it, it will try to auto update

i blocked the websites it needs to auto update

so when it requests data

it will get no response

[steel meteor]

Wouldn't recommend doing that

But okay.

[iron stump]

but that sparks another issue

it needs enough data from the website to actually install

so i need to disable the ban

untill it installs

then enable it back

before it auto updates

[iron stump]

what would you recommend?

cause this is the only option ive got right now

[steel meteor]

Did you recover your game?

[iron stump]

no not yet

if i get this open

[iron stump]

it will recover

[steel meteor]

Just looked at the crash message and it looks like its trynna create a UI window but the framework it uses isn't supported.

Roblox isn't compatable with your macOS version.

Did you try wiping your studio cache andd reinstalling?

[iron stump]

yes many times

[steel meteor]

Hm.

[iron stump]

ik what files it needs

[steel meteor]

I can guarantee a fix if you're willing to do it.

[iron stump]

i have them and tried putting in the missing puzzle piece

still didnt work

this one

[iron stump]

what?

i was thinking a vc but idk

[steel meteor]

Update to macOS 11 or higher. I'd recommend Big Sur or higher

[iron stump]

cant

[steel meteor]

Why not?

[iron stump]

my computer is too old

[steel meteor]

Go to about this mac

and software update

does it say Big Sur?

[iron stump]

nope

:/

should i try what i was going to do?

[steel meteor]

alr