#Think account has been hacked

13 messages · Page 1 of 1 (latest)

frosty nebula
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Went onto the game after reset today and now most of my daily challenges have been completed and I know I haven't done it as I wouldn't sim the daily challenge individually twice I would just multi sim. What do I do to make sure I don't loose my account?

static rapids
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immediatley report to ea support.

also make sure to have EA Connect connected for extra security. And find out if maybe your facebook or gmail is corrupted too

frosty nebula
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Luckily the Gmail is fine and Facebook isn't even connected

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But I'm just worried as I only figured it out when my daily activities had randomly been done

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Looks like ea account is fine aswell

static rapids
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great. now write the support to get any non autorised one disconnected

snow lynx
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Very possible someone randomly got into your account and did dailies thinking it was theirs. Still contact support but its possible the breach wasnt malicious

frosty nebula
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Update on all this so ea support told me to go to Google and Google told me to go to ea support so unless someone can get me in contact with CG directly I will continue the battle with EA support

static rapids
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wow... so EA/CG just ignoring a hacking case huh?

frosty nebula
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Idk it seems to be an issue with ea support not understanding things

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I've now been referred to the ingame chat

delicate geyser
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CG/EA support is the most useless thing ever created