2 sticks but iCUE only recognizes one | CORSAIR | Page 1

keen shale Jul 17, 2024, 7:34 AM

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I have many issues with iCUE but this one is really bothering me. I have 2 RAM sticks (2 and 4) but iCUE only shows one (not on the ride slot btw). I also have iCUE as a startup app but this time the RGB was some random effect and not one I added. Plus: Can I set the default effect/color or is it always white?

slow grove Jul 17, 2024, 11:52 AM

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change your expo / xmp to 2

keen shale Jul 21, 2024, 10:41 PM

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restarted and it also worked but thanks

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I have another problem btw

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maybe it'll also resolve with a restart but I have the Color Wave Effect on both sticks

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Direction is down but the second stick has the effect going up

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the second stick does everything in the other direction lol

slow grove Jul 22, 2024, 6:28 AM

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that's weird

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does it act the same with the other lighting profiles as well ?

keen shale Jul 22, 2024, 8:55 AM

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yes

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everything is flipped

keen shale Jul 22, 2024, 9:53 AM

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https://help.corsair.com/hc/en-us/p/Chat-With-Us

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the help button doesn't do anything

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can I somehow remove and install the RAM to iCUE again?

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btw where can I open a support ticket on the website?

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there are only articles but no Create button

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Seems like I somehow rotated the RAM without knowing how

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funny thing that I couldn't rotate it back

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best software 💯

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solved btw

slow grove Jul 22, 2024, 11:16 AM

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great. glad you solved it

#2 sticks but iCUE only recognizes one