asus motherboard not showing in icue dashboard | CORSAIR | Page 1

pine maple Apr 5, 2024, 2:29 PM

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Asus motherboard shows in home tab, but not on dashboard.
GPU shows up fine.

main turret Apr 5, 2024, 2:31 PM

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Latest iCUE version? Asus plugin installed (settings>plugins)? Armory Crate up to date?

pine maple Apr 5, 2024, 2:33 PM

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yep

pine maple Apr 5, 2024, 2:36 PM

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main turret Latest iCUE version? Asus plugin installed (settings>plugins)? Armory Crate up t...

i know it aint that much of a deal but i'd like to have it

main turret Apr 5, 2024, 2:36 PM

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Did you restart iCUE fully after enabling “In-game lighting effects” within AC?

pine maple Apr 5, 2024, 2:36 PM

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yeah. restarted too

main turret Apr 5, 2024, 2:36 PM

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pine maple i know it aint that much of a deal but i'd like to have it

Oh for sure! It’s nice to have one program for all your RGB

pine maple Apr 5, 2024, 2:37 PM

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despite the fact that i can see the mobo and gpu at home tab and can see their lights, changing them doesn't change anything

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so i use aura for them

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dunno if this might play a role

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(gpu is also visible in dashboard)

main turret Apr 5, 2024, 2:39 PM

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I would try this to see if iCUE will recognize it:

Uninstall AC
Reinstall it
Ensure the Asus plugin is still installed on iCUE
Enabling the “In-game lighting effects” within AC.

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Which motherboard are you using?

pine maple Apr 5, 2024, 2:39 PM

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asus b650e-e

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again it was fine before, so i know it works

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i think i'll lose my settings if i uninstall ac no ?

main turret Apr 5, 2024, 2:41 PM

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Try setting the motherboard color to black (off) under “static”. That how I have mine

pine maple Apr 5, 2024, 2:42 PM

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i dont mind using aura for mobo and gpu

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i just want it to see the mobo in icue dashboard

pine maple Apr 5, 2024, 2:43 PM

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main turret Try setting the motherboard color to black (off) under “static”. That how I have...

you mean in ac

main turret Apr 5, 2024, 2:43 PM

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pine maple you mean in ac

Mhm

pine maple Apr 5, 2024, 2:43 PM

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i think its an irrelevant issue but okay

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*separate

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nada

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i also have a case led strip so i'd prefer of using aura

pine maple Apr 5, 2024, 3:55 PM

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main turret Mhm

lights work but 0 control over the led strip

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so i guess i still need aura

main turret Apr 5, 2024, 3:57 PM

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pine maple lights work but 0 control over the led strip

For the case lighting? Yeah, unfortunately if it’s not a Corsair cased it unfortunately won’t officially work

pine maple Apr 5, 2024, 3:58 PM

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yes i'm aware of that

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that's why i only want the mobo to show up in dashboard lol :p

pine maple Apr 5, 2024, 4:04 PM

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main turret For the case lighting? Yeah, unfortunately if it’s not a Corsair cased it unfort...

i'm thinking of uninstalling ac completely and try the lightsync only see if that will help.

main turret Apr 5, 2024, 4:08 PM

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Maybe? Not an official way though

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Hopefully someone else here is able to chime in to help as well. The plugins work well, but sometimes they are a little finicky

latent flax Apr 6, 2024, 7:26 AM

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Armoury Crate is hit or miss most of the time, mainly due to which process will be started first after booting. Could just try this:

Uninstall "Armoury Crate & Aura Creator" using ASUS's Armoury Crate Uninstaller.
Clean remnants of ASUS software using deepclean.cmd for ASUS (download as zip and extract).
Download Lightning_Control_1.07.84_v2 from ASUS.
Extract the archive and delete all files but the keep following:

Lightning_Control_1.07.84_v2\...
...\LightningService\LSInstall\AuraServiceSetup.exe
...\LightningService\LSInstall\aac\AacMBSetup.exe
...\LightningService\LSInstall\aac\AacVGASetup.exe
...\LightningService\LSInstall\aac\Hal\AacMBSetup.exe
...\LightningService\LSInstall\aac\Hal\AXSP < Keep entire folder.

Execute AuraServiceSetup.exe.
Execute aac\AacMBSetup.exe, aac\AacVGASetup.exe, and aac\Hal\AXSP\axIns.exe
Install the ASUS plugin in iCUE.
Restart your PC.

If you are using external lighting strips through ARGB on the motherboard, I am not sure which extra module you would need, since I don't use it. I suspect it might be one of the other Hal exes.

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https://rog-forum.asus.com/t5/armoury-crate/jimbo-s-ac-uninstall-procedure-revised-re-tested/td-p/843859

pine maple Apr 6, 2024, 3:37 PM

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latent flax Armoury Crate is hit or miss most of the time, mainly due to which process will ...

my problem aint armoury crate or light setup, i just want to see my mobo in icue dashboard.

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i already tried this guide however i want to use the light strips

latent flax Apr 6, 2024, 3:53 PM

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Is it not under this?

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Your configuration file for this may be corrupt then.

pine maple Apr 6, 2024, 3:56 PM

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its not no

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latent flax Apr 6, 2024, 3:57 PM

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Click on this

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Ok

pine maple Apr 6, 2024, 3:57 PM

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reinstalled as well

latent flax Apr 6, 2024, 3:58 PM

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Reinstalling doesn't delete configuration files or remnants left behind from uninstalling.

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Try deleting %USERPROFILE%\AppData\Roaming\Corsair\CUE5\config.cuecfg

pine maple Apr 6, 2024, 4:02 PM

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not willing to lose my profiles to be honest

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but i'll try that

latent flax Apr 6, 2024, 4:03 PM

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You can make a backup of your profiles

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Just export them

pine maple Apr 6, 2024, 4:03 PM

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60 profiles? nuh

latent flax Apr 6, 2024, 4:03 PM

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Shrug

pine maple Apr 6, 2024, 4:04 PM

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let's see

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backed up cfg

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lol even less devices now

latent flax Apr 6, 2024, 4:06 PM

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Restart your PC

pine maple Apr 6, 2024, 4:06 PM

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same issue

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asus is not detected

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maybe there's a setting i'm missing

latent flax Apr 6, 2024, 4:07 PM

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I don't know then.

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Sorry.

pine maple Apr 6, 2024, 4:07 PM

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yep no worries

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📎 config.txt

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the old

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and the new

📎 message.txt

pine maple Apr 17, 2024, 7:17 AM

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bump on this if anyone has an idea how to make it work.

#asus motherboard not showing in icue dashboard