#Issues with new rams with a new motherboard

11 messages · Page 1 of 1 (latest)

muted whale
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Hello
A friend of mine bought a new Motherboard ( Gigabyte B660M DS3H DDR4 ) and new compatible rams ( Corsair Vengeance 16Gb*2 3600Mhrz)
When he uses one ram on his A2 chanel the pc just works fine (he has done the test with it and the test said " no problem" ) But if he plugs both of it in, the same test give "errors"...
He also has a lot of blue screens with both rams but none with only one in it...

Sorry for my english

obtuse scaffold
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Your English is better than some 1st language English speakers I've seen 😂 so 1 sticks works but not 2, let's label them, stick A and stick B, do they both work separately? But not together?

muted whale
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They both work seperatly but not together

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He did the test while plugging them on A2 - B2

obtuse scaffold
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Hmm, ok, that is correct, use A2 and B2 slots, put one stick of ram and go into the bios, make sure that dual channel ram is enabled

muted whale
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I will ask him to do that
I'll come back to you when i have his answer

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He is saying that he doesn't know where to find it in the bios ^^'

keen yacht
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Realy can't find it :/

muted whale
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Oh there is the friend in question haha ^^'

keen yacht
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Problem appear to be fixed now , idk if it will last but thanks a lot for offering me some help ❤️