#bug-reports

1 messages · Page 26 of 1

honest burrow
patent cedar
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Thoran is bugged on multiple fronts

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  1. He won’t be revived using duras tears in the arcane labyrinth 2. He hasn’t been showing up in the twisted realm since about two updates ago
tardy bear
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when i entered the arena it told me to add a name with a limit of 10 characters iirc. when i went to my player card to change my name it said i could change my name for free but it charged me the 500 diamonds and didnt update my diamond count so it showed i had 500 more diamonds than i actually did. "repair game" fixed the display bug for my diamonds but i still lost the diamonds.

echo parcel
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@arctic warren i think it happens all the time now, it doesnt reallly seem like a bug, just a cool new effect...Its also the same with golus :|

red zinc
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@tardy bear you will need to message in game support for account specific issues.

late rivet
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is this a feature? where players who have been inactive for possibly more than 7 days show up as 7 days ago? I guess this makes sense from an implementation standpoint where you don't have to keep track of inactive players anymore, but I just wanna make sure.

trim rain
quick yacht
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@late rivet the green text is the last only status, so yes this is a feature

hushed spear
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Before this fight my highest damage was 300m in diamond II. I presume I would have got into legendary with this damage... instead I got demoted to gold IV and bumped up a floor. Correct me if I’m wrong but that seems pretty wrong

red zinc
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@hushed spear seems correct. You were out damaged and dropped as a result.

hushed spear
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But. I looked at my last session. Look at the damage at top compared to the first. It’s bumped me for no reason @red zinc

red zinc
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@hushed spear if you look at the damage you posted, top is in the trillions. 300M is not enough for legend on floor 288. Even in the 220-240 range people are over 300M for legendary.

hushed spear
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I understand but. How is it last boss, what was it, ice shemira? I was in the same league hitting diamond. All off a sudden I’ve somehow been bumped up where I’m competing with insane damage outputs. All I’ve done differently was change arts and armour. I was at diamond II during this realm boss... I knew I could hit legendary with more damage so I went for it... I thought I did when I hit 400m damage... instead it relegated me... I can’t show a screenshot of my previous league before that battle but the tops were nowhere near this. Ide say like 500,000,000 ish for first

neat hamlet
red zinc
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@hushed spear feel free to bring this to #classic-questions or #classic-chat to discuss more. At 288 TR I have a guildy at 3B that's r14. 400M wont get you legendary.

neat hamlet
rough sequoia
hybrid wedge
delicate rune
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Anyone stuck on loading screen?

neat hamlet
plucky bear
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@neat hamlet you are sure that it was labyrinth tokens? there are 2 more rewards you can get (3k guild coins / 10k challanger store coins)

neat hamlet
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yh and my challenger tokens didnt count

red zinc
tranquil olive
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I had the bug that i bought a package to get 45000 gems from capters(i didnt complete them yet) and stornated the buy and i löst 45000 gems that i didnt even geht before..... Pls Help me

neat hamlet
stable shard
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in the vault of time, all i need is the 60m damage in 1 hit on the final boss. I hit 200m damage but the quest didn’t complete? this has happened 3 times now and is the last quest for the rank of duke.

honest kite
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Are you attacking gouldos@stable shard

stable shard
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yeah i am :/ @honest kite

red zinc
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@stable shard you have to do it in a single attack, not multiple attacks.

shy dirge
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@stable shard if that's the case and you did 200M in 1 single attack, send a screenshot to customer service, you can contact them via the official facebook page

vagrant vigil
stable shard
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this is 1 attack. so you reckon message them on FB and ask what’s up? @shy dirge

ionic edge
dense thistle
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@ionic edge Are you pretty sure, that she uses her ult first? (disable auto, and try manual)

ionic edge
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@dense thistle does it apply only to the first hero? The relic says 1st ultimate for all heroes per battle.

Edit: pretty sure shem and tasi got both energy in the same battle

dense thistle
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@ionic edge first hero which use ult will get it

shy dirge
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@stable shard it's not 1 attack, it's total damage done to boss from all your attacks 👍

gentle flame
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in time vault badens clones from ult dont get additional stats from relics at all 😦 they do no dmg and even thordans auto attack kills em

proud burrow
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hi everyone...i've caught some errors in the portuguese translation...how can i adress this matter?

dawn sun
white tangle
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It's not a bug, @dawn sun, the event has already ended. The remaining days indicated on the event banner will only be for leaderboard viewing.

dawn sun
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Ahhh I see. Thank you

neat hamlet
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oden is canceling thoran ult after he cast it ( while thoran is charging his sword oden cancels it !)

karmic vault
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My heroes become transparent in battle

sonic quest
obsidian carbon
unreal berry
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I have the impression that speed of fight is really slow. Even x2. Is it normal?

distant thicket
dire imp
tough isle
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Thats not bug smh, dont take the chest in the left side that give you warn if you take it.

dire imp
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how I should do then

quick yacht
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@dire imp restart the voyage and just dont take that one chest. if you need further help, got to #classic-questions

dire imp
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i already have restart the voyage " The Depths of Time 2" but i am trapped with the left chest open

lavish basin
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im stuck at loading screen after updates, can someone help?😕

stuck at loading configuration 1/3

gilded skiff
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an unfair activity, other people came to an end I was able to come up here alone, why did you make such a disgusting match? I met the guys who did not play at the event officially and did not get the rewards? why is that ?

lavish basin
gilded skiff
stable shard
red zinc
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@gilded skiff that is not a bug, just bad luck with your group. It appears someone just pulled their tiles leaving you there.

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@stable shard restart your client and it should be there for you.

vivid quiver
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Unable to purchase packs. Tried repairing game and changing Internet connection.

proud burrow
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hi everyone...i've caught some errors in the portuguese translation...how can i adress this matter?

amber thistle
granite ravine
white tangle
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Not a bug, that means the remaining time you have to play the event has already ended. @granite ravine

granite ravine
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If it's not a bug why is it here telling us the remaining 5 days until the end...We can't fight either. What will we do in the remaining five days?

white tangle
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There are two different timers. That timer on your screenshot indicates the event's overall run, while the other one on your militia screen (check the bottom part of the pic I provided below for reference) shows the remaining time you have to be able to play the event. This differs from each player depending on when they pre-registered.
This was explained on their Facebook post: https://www.facebook.com/afkarena/photos/a.1936167260007594/2458567984434183/?type=3
@granite ravine

rare lance
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is this a bug, already defeat the gate but cannot complete the mission

lavish basin
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no help? 😕

quick yacht
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@lavish basin when you have your account linked, try to uninstall the app completely and reinstall

pine anvil
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Hello , im from a german server and since today at round about 4 oclock in the morning no chat is working

fresh pawn
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I'm really not okay with the two different timers in the event quite honestly! Even if they explain in the fb post it's not explained IN the game! We're sooo close to the end and I thought we had 4 more days to finish it :(

hollow hearth
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@fresh pawn there is a reason it’s a Beta feature. There will be bugs/features that need improvements. This is the latter. That being said that was clarified multiple times on chat and social media.

proud burrow
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Anyone?

random copper
red zinc
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@proud burrow post a screenshot of the error so they are aware of it :)

proud burrow
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Oh, thank you!

proud burrow
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This is supposed to be The portuguese translation

neat hamlet
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I can’t get in my game, it says network connection error everytime I try to log in

flint creek
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I cant send / recieve messages ingame, idk whats the problem. I already repair the game itself and reinstall didnt work.

delicate rune
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Seems like there's problem with in-game chat.. again some of my guildmates couldn't send or receive msg. And I don't get notifs too when I'm off in-game.

red zinc
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@neat hamlet try turning off WiFi

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@neat hamlet if the amount of google play cash you have isn't high enough, it often won't let you when there is tax involved. This includes splitting between a card and google play. I usually only personally encounter this on the daily purchases when my balance for google play isn't high enough.

neat hamlet
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NVM I figured it out and a hate tax 😑 it bumped it up to $21.59 @red zinc

red zinc
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@neat hamlet no worries! Happy to help :)

mighty notch
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In the Depths of Time 2, I can't collect arcane essence from the cannon in the left side more than once. Even after I click "collect" it won't let me collect it. I can't light the other cannon to get the final chest.

vague phoenix
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I've chat issues since 2 days, the push notifications of the messages get through but in-game chat doesn't connect. Tried on WiFi and on cellular network

unkempt grotto
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Hey! I've really been enjoying the game since I have startered. However, my chat seems to be broken. I think this happened after joining a guild for the first time. I even redowloaded the patch, still no success.

frozen sentinel
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The game just deleted all the heroes that I collected in the labyrinth (2 Star ascended Rowan, Baden, Oscar, Elijah & Lailah, Athalia) that I was using. After using Duras Tears a second time they just disappeared from my formation and in the heroes tab they also are gone. Rowan and Athalia were essential to progress in hard mode. Guess I'm stuck now. 😕

@honest kite yes, they're gone.

honest kite
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Have u checked trough your heroes list

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In lab

neat hamlet
frozen sentinel
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@honest kite they reappeared after I repaired the game. However they are now sorted below my standard heroes, so even below my shitty elite ones. Anyway, I guess it's fixed now. 😅

lavish furnace
honest kite
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Try repairing your game

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Profile picture > Settings > Advanced settings > repair game

earnest cosmos
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Hi, i updated the game to the last version available on playstore (the one including Compatibility mode in advanced settings), and now, when using mobile data, i cant send or receive messages in chats( guilds. Dms, etc), however I'm allowed to play normally. If i use WIFI i can send messages normally but on Mobile data chat system won't work. On test server, i can send and receive messages normally with both wifi and mobile data. ( I have tried " Repair game", change compatibility mode. Change line. Restart phone, and check phone service provider. Nothing worked. Still unable to use chat normally with mobile data)

shy swift
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My pfp keeps getting denied on my alt. Is there a problem with support team?

red zinc
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@mighty notch you should be collecting from two different cannons.

crystal wraith
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@shy swift depends on what you're trying to set as your pfp, it may be getting denied for nsfw or something

jade isle
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I have the same problem as @earnest cosmos

shy swift
crystal wraith
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crop out the cleavage and try again 🙂

shy swift
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I did it 👍

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It worked

crystal wraith
proud burrow
vague phoenix
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What is the error @proud burrow?

proud burrow
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The text in The ultimate skill button is not portuguese

delicate rune
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Seems like chat is bugged when using mobile data, have they look into this?

glass fog
delicate rune
echo quest
frosty ridge
graceful shuttle
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Thoran's counterattack isn't working as intended, he's affected by control like stun when Counterattacks specifies that he's inmune to control

old tapir
neat hamlet
old tapir
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I'm using mobile data, uninstalled and reinstalled this game twice, but the chat still wont work.

crisp estuary
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Kane death skill kills Zolrath even when Zolrath hasn't once suffered fatal damage. Zolrath ult should allow him to survive fatal damage one time, but he still dies at 15 seconds.

steel river
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My chat doesn't work too with mobile data. It works with WI-FI, but I can always use it

neat hamlet
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You just need to open WiFi, You don't even have to connect to any network, just have it open, They should def fix this though

pliant oak
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The chat bug is affecting me too. Nothing is fixing it.

steady basin
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I have uninstalled and reinstalled mine.. Didn't work.

twilit junco
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I have uninstalled and reinstalled mine.. Didn't work.
@steady basin me too

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You just need to open WiFi, You don't even have to connect to any network, just have it open, They should def fix this though
@neat hamlet that didn't work for me. It only works when I'm connected to a wifi network

neat hamlet
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oh really? that was just a guess mb

chilly saffron
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My chat won't work what should I do

oak frigate
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Might just be down cuz i cant chat either

chilly saffron
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Maybe

visual falcon
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Today my Brutus was instakilled in labirinth by Zolrat. His invulnerability was activated but he died before his skill ends. Is this kind of bug or hidden mechanic ?

quick yacht
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@oak frigate @chilly saffron chat has currently problems when on mobile data

shadow juniper
vernal crow
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Hero icon says there’s something to be equipped/leveled up but nothing needs to be leveled up or better gear to be equipped. Started doing this yesterday even after rebooting game

hidden saffron
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Not sure if this counts as a bug, since it's technically not a problem with the game, but: The device I was playing AFK on hard crashed, and I lost all app data. I did not have my account linked to a Lilith account, and I appear to have lost all progress. Is it possible to recover access to my account, or will I be forced to start from scratch?

red zinc
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@hidden saffron you will need to contact support in game, or on Facebook to find out. If you are linked to google/fb you should be able to recover it.

drowsy fable
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No idea why, Gwyneth no longer shows up, is blacked out
only a restart fixes it

robust imp
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I applied the manual update yesterday to fix chat, but today i realized that my wilder STR weapon reverted from T2 to T1.....i upgraded that item earlier this week for twisted realm....

bright torrent
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When my game updated, my T2 graveborn hat on my Shemira reverted to T1 as well as a T2 graveborn chestguard on my Ferael. How did this happen and how soon can we expect this to be (at the very least) corrected?

white tangle
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That might be better settled through in-game support, as it requires further inspection of your account.

From the main menu:
Tap on your profile icon > Settings tab > Support, then create a new thread by tapping the message icon on the top.
@bright torrent

weary delta
mighty dust
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Every time these two buffs, the game just keep freezing no matter how I changed the settings

merry thunder
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Hi. In Legends' Challenger Tournament. I have Ukyo fused with Ulmus, so, I can't use Ukyo in the another 2 teams. Is a dimensional hero mechanic what I missing or is a bug?

polar bolt
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When safiya gets charmed while channeling ultimate she drops her sun, like she does when she gets any cc, but sun becomes hostile to her and her team falling on them and killing them. This isnt how charms are intended to work since they should just control enemy basic attacks not theyr ultimates

mighty dust
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My game keep crashing after I’ve played campaign 4-18. Can anybody help fix this?

rustic falcon
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After the last patch, every time I enter the Wu Kong interface, the game closes automatically. The same thing happens if I have it on my team before starting a fight. Has anyone had this kind of problem after the last patch? Or is it something that is only happening to me?

shy dirge
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@rustic falcon have you tried to go into profile, settings, advance settings, repair game ?

harsh haven
arctic warren
plush sigil
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Unhinged Arden's Lightning Fury leaves a black square under the target's feet where the lightning sparks are

plush sigil
earnest cosmos
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After today's update, its impossible to open Mercenary hero info by holding on clicking in campaign or other content ( go see for example the stats or what the merc gear is) leaving the only option having to go mercenaries page in the friendslist. Please make it the way it was in this aspect.

tidal ember
atomic orchid
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I cannot text support ingame

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Don’t know why the text is in white but iam writing things and the line that moves when iam typing is moving, even the keyboard corrector is fixing my words. That was happening before the update and still after the update

wary estuary
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Kaz is still big

woven bobcat
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I'm getting notifications from guild chat but often don't get from private messages. (and ingame it doesn't always show that you have new messages untill you open chat). It is a minor thing but can be annoying.

atomic orchid
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Hey can someone say something about my post y really need to talk to support ingame and I can’t

red abyss
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After recent patch, IF you have mercenary in ONE of your formations (my stage is 32-12), then after pressing "swap formations" button game stops responding. IF you remove mercenary from formation, this button works just fine.

red zinc
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@atomic orchid please message support on Facebook if you are unable to use the in game support.

neat hamlet
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my friend wanted to link a google account with the game when he did all the progress he went back to zero what can be done to get back that game progress and characters etc.

red zinc
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@neat hamlet he should message support in game if account progress was lost after linking.

quiet folio
unkempt oasis
#

Ah @quiet folio I got that bug too

quiet folio
#

Oh nvm it seems the portal animaiton glitched. The portal didn't show up but I still can click on the tile and skip. I feel stupid for not clicking it...

carmine rivet
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Anoki's ult does not do its intended effect.

tough rune
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I know it's not a bug but Just saw this on Instagram. Definitely needs to be taken down

crystal wraith
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@tough rune I would try reporting this to Customer Support if you have not already.

vocal fable
quick yacht
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@vocal fable click where the reward was, the portal is just not shown, but you should still be able to proceed

vocal fable
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I used up all my keys to try to find the portal cmon :|@quick yacht

quick yacht
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there is also a hotfix, try to restart the game. you can contact the ingame support then, maybe they can get you the keys back

hard gale
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@vocal fable click on the spot where the ultimate reward was..

tidal ember
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Im at a lvl7 bounty board, and says i need 60 mythic quests done, but today i only got 3 legendary team quest, but it still counted as a mythic quest, so i don't know if this is a visual bug or something

neat hamlet
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So is anyone having issues logging into the game after the hotfix of the portal and keys? I cant log in since. I logged in once and then after that it doesnt let me. Just stays loading at 0% for hours

hard gale
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Same... i need to open the game and close it several times before it gets me in

fallow token
#

Ok can someone tell me why I’m getting a error message saying I can’t redeem a code even though it hasn’t expired or I haven’t redeemed it yet

hard gale
#

What errorcode are you getting?

thin linden
#

Ascended an elite Ogi today and when I tired to combine it with another elite Ogi the game said that I did not possess it even though it was showing. Restarted game and now the Ogi is gone completely. Tried repairing the game and nothing also. Any help?

ripe minnow
west blaze
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@neat hamlet i always reconnect my network or restart my phone or modem

hallow imp
steel sequoia
#

@hallow imp that is not a bug, that is a feature where after leaving and joining a new guild, you cannot do Soren for 24 hours

hallow imp
steel sequoia
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That is not a bug either, the replays only show those who manually attacked, you can also auto battle it later on

hallow imp
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Thx

prime cove
wild granite
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How to solve this issue (tried repair option in-game, pointless)
@prime cove have you found the secret chest on that level?

prime cove
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You mean chests behind the breakable rocks?

wild granite
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No, go to https://afk.guide/the-abysmal-delves-map/

It explains I'm what order you have to defeat the map and where the chest appears

Yes the chests are hidden

The Abysmal Delves Map is the 14th map in the Peaks of Time series. Below we have the full map of this chapter: Instant Guide to The Abysmal Delves Map The video below shows you the easiest way to defeat this chapter. This map is actually very simple. There isn’t any tricky mo...

prime cove
#

Ok, thx

full sphinx
#

Hi i

leaden spade
paper flare
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Hi, the part in Secrets of the forest where you have to defeat the team with a team with at 3 or more wilder doesnt seem to be working. I defeated the team with a full team of 5 wilders multiple times, but was still told i have not earned the respect f the forest. Can anybody help?

paper flare
#

nevermind i figured it out, my mistake

wide frost
#

So are the shields for Medals of Valor supposed to replace the keys for the Celestial Island event. Because if not it's bugged, and if it is then that's really messed up.

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<@&665034075282735135> can I get a confirmation about this?

crystal wraith
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@wide frost I'm only a Discord moderator and have no affiliation with the staff of Lilith, so I don't know the specifics of that bug. Please do not tag me, the Discord staff, or Lilith staff for unimportant matters.

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@wide frost Not rudeness, just stating that I am not employed by them and since I'm a player just like you, have no idea of why this happened. Since the event is over in ~2 days, this probably means the last remaining time is open for anyone who decides to purchase keys (a common thing for events like these).

warm ledge
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@wide frost I assume you are talking about the daily quests when talking about the medals of valor. The keys were included along with the medals of valor in the chests. The medals of valor did not replace them. Since the event has reached less than two days to go, the event items, the keys in this case, can no longer be obtained except for purchasing them. All the events are over once they reach the two day mark and the rest of the time, like mei said, is for anyone who decides to purchase items for it.

leaden lintel
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The support part doesn't work. Keeps saying error after trying to submit an error report. You have errors in your error reports, what a nightmare

leaden lintel
sudden sapphire
#

Hello, I have a problem, today you have not given me the keys to the event in the chests of the daily missions, nor in the afk chest

fossil grove
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@sudden sapphire the keys stop today. That is not a bug

sudden sapphire
#

ok thanks , have a good day

red zinc
#

@leaden lintel #545929173471068170. That's not a bug, you just didn't clear it properly to get through the gate.

leaden lintel
#

@red zinc Thanks for the reply. There isn't anything left to clear. Was there an instruction I missed earlier in the event?

hard gale
leaden lintel
#

@red zinc oh so it doesn't tell you in game? You are required to join discord?

red zinc
#

No, you're not required to join discord. There are guides available online in multiple locations if you get stuck and don't join discord.

neat hamlet
neat hamlet
red zinc
#

@neat hamlet I dont see a bug there, keys dont drop for the last 2 days of this event.

compact pollen
#

At Merchants => Merchant Ship => Dimensional Deals, the game says Arthur is "SNK Limited Edition", despite Arthur not being an SNK character as far as I know.

Edit: this has been fixed

shy dirge
#

Go to settings, advanced settings, repair game. See if that helps

acoustic forge
grizzled valve
delicate rune
dark sluice
wanton inlet
steady coyote
zealous glacier
ember thicket
#

Troler 24 is the name of my alt acount and the main is Troler 23, also i pressed the return button on the alt

neat hamlet
#

Today my taverna progress bar was 98/100 so i decided to use my 2 scroll to finish the progress bar and get the hero choice card , i was tapping my phone fast so that i can skip the animations i end up bugged my game , progress bar did finish and reset yet the hero choice card didint appear on the taverna desk so be careful people. i contact to support waiting for the respond.

gleaming pelican
#

i keep getting login failed please retry after the latest update..

acoustic bronze
#

After new update its stuck on connecting loading screen

ruby moth
#

Network connection error after the new update 🤓

obtuse mirage
scenic narwhal
old ridge
young flame
sullen oar
#

Game won't open

last dawn
frosty badge
jolly sequoia
acoustic bronze
#

Getting Failed to logon error now

neat hamlet
#

Clear the cache and force the app to exit. I did that and then it worked.🤔

ruby moth
#

No matter how many times I try still get the same error after the new update 😣 even though my connection is stable & strong 🤕

gleaming pelican
#

i think its fixed, i can login

spiral crest
#

Same problem
Edit:yeah, it's fixed

ruby moth
#

It’s fixed 😎

scenic narwhal
#

Yes it got fixed

full wedge
full wedge
#

My phone is normal

vague phoenix
karmic shoal
#

Bug with Arthur on defense in HoE. My Arthur is linked with Baden yet I can’t use him in my current formations.

last dawn
steel pawn
#

@last dawn same

bronze sigil
#

Arthur bug. He's linked with Warek which I do not have in my formations.
@last dawn I came here to say the same thing

neat hamlet
frail oyster
#

I’m spent 100k in Astro and get only 3 Thalene 😡🤬😡

fossil grove
#

@frail oyster not a bug. below average session, only 1.5% pull on talene. Dw it balances out once you have more gazer pulls.

frigid vigil
#

I don't have dups in my line up. I got to diamond III last season, place in silver this season. I think the game still check my other 2 teams when I'm in diamond last season.

boreal grove
#

Game crashes after the I updated it. It won't open.

quick yacht
#

@frigid vigil try to completey reset your formations with the small reverse arrow above the hero selection when setting up your formations

frigid vigil
#

That doesn't work either, still say the same thing sadira

plain nexus
#

Is this a support chat for the game? I'm having trouble moving my account to my new phone.

white tangle
#

Move to #classic-questions and try asking for assistance there, as this channel is restricted to bug reporting. @plain nexus

frigid vigil
#

Fixed it! I have 4 Gwyneths, select the first one give that message, switch to the second one fixed it somehow

feral granite
#

I have the same issue

ember marlin
#

Can't run the game it crashes as soon as you are finished loading

limber smelt
#

I cannot put Arthur in my roster for HoE, it says I cannot use 2 heros linked at the same time. But my Arthur is linked to Grezhul which is not part of any of my teams.

vernal mural
#

Put the hero linked with arthur into one of your formations and save it. This removes that hero from the hidden 4th/5th team. Then replace that hero with arthur. Worked for me.

tiny grotto
#

my screen freezes sometimes but the BGM continues to run, i have to restart the game to get out of the screen freeze
after force closing the game, the BGM continues to run for some seconds, only then it stops
this only started happening today, seems like it only happens on my new alt that i created
i'm using iPhone

sturdy otter
#

Does anyone have an issue playing Heroes of Esperia? When I get a victory screen, and it tells me to touch to continue, touching doesn’t do anything.
I have to close the app and restart to fix it.
I tried refreshing my game’s cache and redownloading the newest patch already, and it didn’t fix the bug.
I’m on an iPhone.

dawn wasp
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My game crashes when i open the final fight of the arcane labyrinth

honest kite
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Profile picture > settings > advanced settings > repair game@dawn wasp

dawn wasp
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thanks @honest kite 🙏🏼

nimble moth
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I had a copy of nemora saved in my bag because I waited for labyrith store reset to buy my second copy. When I did I redeemed both but my hero pool was full. Now it shows one in my bag and the other disappeared completely

red zinc
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Antandra will frequently ult a blank area of a stage if the enemy has died within 2-3s, resulting in no target taking damage.

low river
bright shore
#

I can't swipe and scan the areas when doing Voyage or Peaks, the camera just locks in my caravan. Only way to fix my issue is to exit and rejoin the map, and it happens quite often

somber token
#

I did change my best equipment for new Heroes for Soren and two of those "remove gear" completely hid the gear from me that I removed. Cant find them anywhere in inventory

azure current
sonic elk
deft smelt
#

This oden's skill works even after oden's death so annoying.

oak nexus
red zinc
#

@radiant timber did you try scrolling to the new VoW?

radiant timber
#

Wym scrolling ? @red zinc mb found it

red zinc
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@radiant timber happy to help :)

vocal galleon
#

I did 9 consecutive 10 pulls with gems and got no elites at all ? Is this a bug?

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I thought I was guaranteed an elite every 3 ten pulls with the exception of the heart tokens

red zinc
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@vocal galleon send a ticket to support. It's technically 1 elite every 30 hero pulls of the same type, regardless if they are singles or 10x.

vocal galleon
#

Ok ty

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I’m not sure how to submit a ticket. I went to the support and posted my problem though

modest ferry
#

well its not a bug its just chance you could open 1000 of 10 pulls and not get one

vocal galleon
#

No you guaranteed an elite every 30 pulls read @red zinc ‘s post

wanton wave
#

I would like to report 2 bugs in the game:
1- Ukyo's is not doing his Ult when his energy bar is fully charged he waits until he finishes 2-3 skills before doing his Ult and that's what's making him bad right now.
2- Nakoruru is not receiving buffs or shields from lucius or anyone when she is flying with mamahaha and when she is doing her Ult move.

crude latch
#

There is a chance for Saurus to kill an enemy while Raine's ultimate is in effect.
And if his phase does kill an enemy, the energy boost he is supposed to recieve goes to his phase instead. It also seems that it has its own health and energy for a split second.

frosty ridge
#

@oak nexus in the esperia heroes be the point low then you can't fell

lunar condor
#

Test Server having issues?

lunar condor
#

Whale Inn seems broken for me. I can't do anything, says I need to complete tutorial, but don't see how.

zenith shadow
chilly plinth
#

I cannot save a new formation at heroes of speria

#

I was gold and now diamond, but i cant put my new formation (5 teams)

chilly plinth
#

Server 181
Nick: Gilvan

dawn canopy
#

Does anyone know how to resolve bluestacks 64bit from crashing when you try to start up afk arena? I am trying with mac, and it autocrashes once it is about to start

neat hamlet
grave breach
#

@neat hamlet not a bug that's how it works

frosty ridge
#

Why the rowan don't hilling heroes in ice shemire?

white tangle
#

Ice Shem has a Blizzard ability that prevents your heroes from being healed when activated. Have a look at the ss below for more details. @frosty ridge

frosty ridge
#

@white tangle noo, she don't uses blizzard because I use the ezizh

copper pebble
#

not sure if it's intentional, but nakoruru has the limited clock in the bottom left in the labyrinth

turbid thistle
earnest cosmos
#

On test server - Satrana fireseed skill is not matching the description. At beggining of battle, satrana is throwing the fireseeds to the enemy at position 1 regardless of her position. She'll always throw the fireseeds to whatever enemy is on position 1 front line on enemy side (skill description says the priority for this skill is the enemy opposite to her)

shy dirge
#

@turbid thistle if you're at 119/120 and open a back with 6 rare heroes, you'll go to 125/120. It's possible to go over the limit.

little stream
north compass
shy dirge
#

@little stream are you sure it wasn't a mercenary you put in the formation ?

neat hamlet
#

@little stream he is level 1 so will be at the bottom lol

heavy rampart
inner pumice
#

Ang reason why one would get a “cannot connect to Apple Store” error when nothing has really changed on my account?

sterile ore
#

Good morning: I believe I may have experienced a glitch in which some of my heroes' equipment, including a Legendary Wilders Light Helm, all of my enhancement tokens, and a bunch of my epic and common gear, won off Wizz, just disappeared. I went to equip a newly acquired Epic Lyca with equipment that was previously on a Legendary+ Fawkes. I manually equipped the Wilder helm to Lyca, because it was not the highest tier equipment defaulted by the "Equip Gear" function. When when I pressed Remove Gear and went back to Fawkes to re-equip the armor, I realized that a bunch of my equipment/tokens had disappeared. I checked all of my characters to confirm that I didn't equip a lower level character; and I couldn't find the Legendary helm under the Change function. I do not believe that I accidentally enhanced armor, either, as my gold is still in tact, and some of the epic pieces still remain, which would have been sacrificed before the Legendary armor. I'm currently repairing my game. Just thought that I'd report what I believe to be a bug, in the event that others may experience the issue, as well. Amended: I unfortunately do not have a Before and After picture, as I didn't foresee this issue

heavy rampart
#

i forgot to put the text on the top picture
1st problem : I Linked my google account to the game but the account register quest are not completed, i did linked with my google account, so, can you explain how to solve this problem?

2nd problem (this pic) : uhh... This setting is kinda glitchy?

storm harbor
red zinc
#

@storm harbor send a message on Facebook if you aren't able to use in game support please :)

red zinc
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@neat hamlet reports should be done with support in game. That isn't a bug.

inner pumice
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How long is taking for support to answer (average)? First I wasn´t able to purchase anything.. now I´m unable to purchase and all my payment method has changed to a different currency.. and AFK is the only game where this is happening.

white tangle
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In-game support? You should receive an answer within 24 hours. @inner pumice

inner pumice
#

thanks @white tangle

red zinc
#

Flora bug - Khasos is able to throw his axe ult at her while she is in the air with allies left alive. Easily repeatable.

sharp citrus
tender bear
sick cape
#

Fawkes coffin trap ability is coffining Nimisu totems. Is this intended or a bug?

neat hamlet
#

This is still not fixed. You can't tap on user pictures in record to see their profile and see how much trophy points.

shy dirge
#

@neat hamlet it's intended

lime cradle
#

IS it intended that Tasi can still green out a character when talene is in egg form, and my team just stand there awkwardly, waiting for Talene to respawn

red zinc
#

@lime cradle please post a screenshot or video so we can look at it :)

shy dirge
#

@lime cradle yes, that sometimes happen. The fight will last longer

lament summit
#

when i use the dura's tears all my heroes, but nemora revives and sometimes when i'm selecting a team, she doesn't appeal to be selected

neat hamlet
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@lament summit have you levelled up more than the 5 heroes on your Resonating Crystal by any chance?

lament summit
quick yacht
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@lament summit that's the problem. You have leveled 6 heroes and only heroes from the pentagram and the resonating crystal can be used. Reset nemora and put her in the crystal. You also get the ressources back for leveling her

lament summit
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i reseted her and continue the bug, the bug is more from lab and guild relative events

hard gale
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Thats not a bug.. you need to put her in the crystal. If u manually level her she wont show up in the twisted realm fight.

spiral chasm
#

Is this a bug? Lol I receveid 1140k just for 3 hours

tidal ember
surreal spoke
crisp forge
#

Antandra has a visual bug where parts of her shield and weapon linger on her sprite

arctic warren
neat hamlet
#

Looks good to me lmao

lean sandal
ripe flicker
#

When I use the 4x speed mode and a hero uses their ult, their portrait sticks half spun. Is this a known bug or do I need to report it somehow?

thorn iris
cyan saddle
cyan saddle
#

@thorn iris you have to craft it, not summon it

red lotus
cold hawk
light thicket
#

Not sure if it’s a bug since it’s always been there 😬 but Vurk always includes the Nemora in his ult path for “demonic entity”.

pure tinsel
#

Twins ultimate doesn't remove ezizh "feeble mind" ability. Allies are still drawn towards ezizh after the ultimate

autumn bridge
#

Game crashes after update, and my phone heating up in this game also after update. iPhone 7+, last version of OS available

copper pebble
#

Sometimes the Whale Inn has an exclamation mark but nothing to do. I can't even do a single furniture pull...

mighty zephyr
#

Also on day of release I was able to claim 4 gifts (One was red, the others blue), but after reset I had 0/3 claims available. Still unable to claim anything.

red zinc
#

Trying to access the chat tab frequently cause the game to freeze, requiring a restart.

neat hamlet
#

Demotion makes no sense in this division. I thought getting a win in should keep me safe but I already fell down from Diamond I to Diamond II. I thought it would be something like 4 or 5 consecutive losses.

topaz pine
#

the game keeps crashing when i try to access the whale inn, also some textures don't load correctly. i think that my phone is to blame, but maybe someone else had this problem too

honest kite
#

Try clicking your profile picture > settings > advanced settings > repair game@topaz pine

topaz pine
#

oh thanks, i'll try it

inner trellis
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Have a bug with AFK Hero Exp amount with 2 stars unlocked. It should be +100% to base amount but it gives about +65% instead.

inner trellis
#

Also there is another bug in "Peaks of Time". After most of battles and some animations camera locks onto the carriage and I must exit and enter the mode again to unlock it and be able to observe the map. It's so annoying, fix it please.

inner pumice
#

Is there anyone from Lilith here?

brittle ridge
quick yacht
#

@inner pumice Lilith staff does check this channel on a regular basis. If you want to contact them directly use the in-game support or can't act via Facebook

gleaming kestrel
turbid thistle
wintry hemlock
polar abyss
#

Mine is doing the same.

low river
#

Every time Rowan ults in a PvE lineup, the room gets darker. I don't know if this is an actual glitch but it is literally nonsense.

red zinc
neat hamlet
neat hamlet
sly lichen
spring wharf
neat hamlet
#

When watching replays of other ppl's fights in the Twisted Realm, if you Exit the replay early, this message pops up, which obviously doesn't make sense in this case:

thorn bridge
#

I can’t start my afk arena app, it just closes automatically

wet coral
neat hamlet
#

I found a bug in the new function. I build a mythic for one hero but i dont get the achivement

quick yacht
#

@neat hamlet you need to craft it with the card you get, not draw it from a pull

neat hamlet
#

Ah okay thanks for the help. For the legendary then too?

quick yacht
#

yep

sleek roost
#

I’m from Brazil and keep receiving this message when trying to buy something.

hard gale
#

Doesnt that mean that the itunes store is down?

neat topaz
pseudo bolt
#

When I click on a non mythical hero artifact. The red color is in a wrong position

quartz spade
little dune
neat hamlet
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There has been an occasional problem the Arcane Labyrinth. There are sometimes specific Wildbearer groups that appear which are broken. If Eironn or Sauraus (or both) are in the group, all my heros (no matter how strong or what faction) will have their HP drop like rocks.

No other fights in the lab have ever done this. Usually I'm untouched in level 1, unless that group appears.

It would make sense if groups all through out the lab did some kind of damage, but all groups except those wildbearers do no damage to my heros on the first floor.

This has been ongoing for a few months now. I wanted to wait to see if it was going to be fixed or if it was just a fluke before reporting.

hard gale
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Its and aoe heavy group and you are not using any special abilties.. i dont see anything wierd

neat hamlet
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.... I will say it again. no other group in the lab except these wildbearers cause this to happen - that is, Eironn and or Saurus. that means all other heros besides those two are accurately balanced.

just to clarify for the designers since you spoke up

grave timber
west blaze
frozen sentinel
red zinc
#

@neat hamlet that isn't a sign of imbalance or a bug. That's just hero synergy. You can't just sit there and not use hero abilities in lab while you get freely attacked.

hard gale
#

@west blaze start the fight and only Satrana appears

sleek roost
#

@hard gale I have no problems buying with other apps

neat hamlet
north sparrow
#

In labyrinth, the auto button stops working after an enemy Zolrath uses his deja vu passive

safe sundial
#

Hello, I would like to contact the support but I can’t see what I write and it says that it can’t send. Please see bellow picture.. Could anybody help ?

mint river
#

Yesterday I had around 143.000 gladiators coins and I wanted to buy a new hero today. However, when I collected my coins for today, I saw that most of my coins have disappeared. I only had 17.000 coins left (now 22.823 coins)

So I lost more than 120.000 coins overnight and I didn't spend them on the new dimentional hero. The coins just vanished

neat hamlet
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@red zinc I get that some people don't understand what this is and that's fine. the game developers will get it

honest kite
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@neat hamlet I dont see anything resembling a bug there.
Safiya is a very strong hero and that team also has Saurus which is op.
what I could tell from that video is Safiya putting up her yellow shield thing, then putting her aura around Saurus, and then they melt your heroes.
Saurus and Safiya both do some insane damage, so I personally dont think thats a bug

neat hamlet
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again... I get that some people won't see it. I guess you have to have experience as a game designer. its fine. I thought the people here just reported bugs, not comment on peoples posts trying to pick them apart lol.

i already beat the lab today. if somehow I get the group again i'll record it. it doesn't always happen. i can fight the same group changing nothing and eventually win normally without taking any dmg. but 4 times out of 10 they pwn everyone like magic from the start of the battle onward.

don't get me started on what happens when they actually get to use their abilities.

honest kite
#

Is there anyway you could slow the video down

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hard to tell some things in x4 speed

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(u can edit your previous message so u dont have to wait for slowmode)

neat hamlet
#

the game has been really laggy in general, i click on certain heroes and they crash my game . other times my game just crashes (on iphone )

white tangle
#

Please try repairing your game. Head over to the in-game Settings page, Advanced Settings, then Repair Game. @neat hamlet

frigid vigil
neat hamlet
#

Please try repairing your game. Head over to the in-game Settings page, Advanced Settings, then Repair Game. @neat hamlet
@white tangle thank you, it worked !

jade musk
#

Is this where I report bugs when making a purchase? Cause I bought champions of Esperia vip package and it only gave me the vip points

hard gale
#

@jade musk its better to contact ingame support

tidal ember
neat hamlet
#

I can not pass. I watched a walk trough on YouTube. A patch of grass is missing. I'm supposed to pass trough here...

ocean gulch
#

Game Crashs so often at the moment

wheat ginkgo
#

I haven’t been able to get into the game for a week. I click on the app and right after the Lilith games screen it just goes black and stays like that.

dense thistle
#

@neat hamlet pm me, i will solve it

tidal ember
ocean gulch
ocean gulch
#

Any fight against rosa or safiya Ending in a Crash fix it

alpine ibex
#

The next was a brutus who received healing (from an unknown source) before, during and after his banishement.
After asking a few guild mates they confirmed that hero's cannot heal while banished by tasi.
I also confirmed a banished shemira who received no healing from a nemora ult.
However within the skill description of "banishement" there is no mention of healing, only damage.
I'm afraid I only have video of the brutus (I may get more, if it happens again)
I am also unable to get in contact with support to properly report this.

iron root
#

This is from Rowan’s exclusive furniture abilities. I doubt this will be seen and fixed, but putting it in because it’s still a bug/glitch/visual bug.

neat hamlet
open lantern
#

I keep getting Inn notification though i can't use it yet. It's not much but it's annoying. Please fix

analog root
#

Yo im having issues logging in

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Anyone knows how to solve the log in problem i am currently using iphone ios 13.5.1 and i just updated the game i cant seem to get it to start up past the lilith logo page it just kicks me out of the app.

inner trellis
#

Incorrect translation. 'Let to glory' instead of 'Road to glory' (should be 'Путь').

heavy rampart
neat hamlet
tulip chasm
lime pagoda
#

Anyone else spend 3k diamonds and NOT receive their desired hero?? 😦

quick yacht
#

@lime pagoda it's not guaranteed, you have the same pull rates with 4.61% for an elite

pure tinsel
atomic garnet
#

I can't use rosaline? Why on this twisted realm and not always locked out? I see others use her.

neat hamlet
#

@atomic garnet do you have levelled up more than the 5 heroes you have on the Resonating Crystal perhaps?

atomic garnet
#

hi, yes i found out that it was the reason. but wierd it should happen all of a sudden, was after reset of the twisted realm. so didnt understand why

north compass
#

tasi still banishes when talene is dead and only 1 left.. this i in Lab

hard gale
#

Talene isnt dead she is just unattackable and recovering

vast acorn
#

It seems like it's the interaction with Thane and eironn

sterile ore
#

Just reporting a bug: My friend hired my Lucius and then returned him. He then wanted to hire him again, but his AFK still believes that he has him hired. My AFK indicates that my Lucius is relaxing in the library; whereas, his states that he is out helping him on quests.

neon crow
#

Placing and moving one of the chandeliers in my Inn left after images of itself that stayed even after closing customization.

compact pollen
#

In the Noble Tavern a number (1040 in the picture) may appear in the dialogue that opens when you want to switch to an other faction with diamonds in the faction scrolls section. It seems to be a counter that counts down to the daily reset, displaying the amount of seconds until the daily reset happens. After the daily reset happened and the faction in the Tavern got switched (to Lightbearer from Graveborn currently), the number no longer appears at least now. (I think it may only appear if there is only X minutes until the daily reset).

Also, if I leave the AFK Arena app (by for example switching to an other app) while the Noble Tavern is open, and go back to the app, the daily reset countdown timers in the faction scrolls section continue counting down from the time they were showing when I left the app, not from the actual time that is now until the daily reset (i.e. the timers don't update correctly). This also happens when I lock then unlock my phone. If I leave the Tavern and go back to it, the timers will update and show the correct remaining time.

(Resubmitted this comment because I forgot to attach the picture.)

crude latch
#

as for you, @compact pollen i noticed that it shows the amount of time left in seconds there are before the tavern gets refreshed. If you kept exiting and coming back, it would tick down.

neat hamlet
#

I reported this in game, but got a reply that suggested the bug won't be addressed, so I'll try putting it here too.

Essentially, when going into the twisted realm and watching someone elses fight record, the message for using a battle attempt appears when it shouldn't.

sleek roost
#

I still can’t buy anything in the game (while I have no problem buying in other apps), and can’t talk with support because the screen is bugged and everything that I write can’t be seen and doesn’t have a “send” button.

soft fjord
#

when i try to unlock the twisted realm, it just leads away

#

and the support section won’t load for me

inner trellis
#

Rowan's ult hits enemies which were eaten by Mezoth's ult.

white tangle
#

Not a bug. If you'd like to report things like these, you can use Google Play Store's "Flag as Inappropriate" option or send the app link including the screenshots through support either in-game or through AFK Arena's official Facebook page: https://www.facebook.com/AFKArena
@hard solar

kind crescent
#

In game chat not working. The red 'Connecting' keeps appearing and disappearing. No messages on any channels are appearing but I have notifications. As you can see the channels don't even have names.

red zinc
#

You can also message support on Facebook. @soft fjord @sleek roost

tidal ember
neat hamlet
#

Heros from battle tower have a tendency to slowly slide off the screen once dead, while utterly hilarious, I know they shouldn't do that.

Also, when spawning into battle, 3/5 heros everytime freeze in place for a few seconds, before suddenly attacking.

silent spruce
#

Is this like a bug or something cus I cant level up the crystal to 295 and it's kinda annoying me

hard gale
#

You need more ascended heroes

silent spruce
#

But its 5 levels per ascended hero and the number4 is not in that pattern it should be 5

neat hamlet
#

After i had 30 Marks from the magican he disapierd. Is this normal? The time wasnt over

north compass
#

@neat hamlet when you use 6 ults he disappears. Use your ults wisely and don't use more than 5

arctic warren
neat hamlet
#

ah thx for the answer

inner trellis
#

Same issue with voyage. And I didn't get 600 event scrolls for it. On another server at same account I've got all 600, why so?

inner trellis
#

Hmm... After some game restarts they just appeared in inventory. Ok, thanks 🙂

neat hamlet
#

@silent spruce did you level up alot while using your free Nakoruru copy for testing? I'm not sure if she increased your crystal in her testing phase though

frozen sentinel
silent spruce
#

@neat hamlet probably I did idk

peak oyster
#

Anyone else feeling the FPS drop on the new oden boss?

red zinc
#

@frozen sentinel no, occasionally it happens in voyage.

neat hamlet
#

If a hero dies on battlefield while Niru is alive, their standard defeat animations don't play. Instead, the defeat animation gets OVERRIDEN by portal effect. I don't like this. Ideally, the portal effect should play alongside standard defeat animation, not override.

spare coral
#

Antandra ignature items said that if her health fall below 30% when she activate the ability she will recover 10% of her max health per second over 30% second. It should be 30 second

silent root
#

i dont know if here is the correct channel, but there is a very important mistake in the spanish translation for the description of emblems... the end that says "Drops after chapter X..." in spanish is translated how "Se eliminan despues del capitulo X " that means that the emblems will dissapear after that chapter, and i was scary of advance to ch.17 for not lose my emblems XD

obtuse berry
amber thistle
foggy narwhal
#

I can't play the Grotesque mage event more than 30 seconds and the battle ends even if all of my heroes are alive. There's no way a chance for me to get 100 cards from the battle. 😢

frigid vigil
#

Read his ability

white tangle
#

You may be triggering this ability from him? If you use your ults 6 times he'll immediately leave the area, ending the battle. It's important to use ults sparingly while dealing high amounts of damage. @foggy narwhal

#

If you haven't already, try repairing the game. From the main menu, tap on your profile icon > Settings tab > Advanced Settings > Repair Game. See if everything in the game works after that. @obtuse berry

obtuse berry
#

@white tangle no mate. Still didn't work.

inner trellis
#

Is it normal that all 'instant tries' in battle with Wryzz are not displayed in log (1 manual try is displayed and 2 auto-tries are missig on screen)? Does they even count?

snow ether
neat hamlet
#

@inner trellis quick battles never show unfortunately.

acoustic saddle
copper pebble
arctic warren
honest kite
#

Thats because Rowan cant heal himself with his own potions@arctic warren

arctic ermine
#

Hello. I don't know if this is a bug, but I am Brazilian and other Brazilian players have reported the same error on the official Reddit. When trying to make in-game purchases, a message appears that the game was unable to connect to the iTunes Store. We've been unable to shop for weeks. I have already repaired the game and the same error continues. How should I proceed? Thank you!

meager schooner
#

In the ingame community forums, there are notifications settings, but they don't do anything? I can't toggle any of them so I'm not sure what's the point.
Would love to turn off 'like' notifs

neat hamlet
dire turret
#

I have a red box where you can pick a hero. Today it just disappeared.

radiant sapphire
#

I had a "chest" with 20 minutes left. But when I tap nothing happens

tidal ember
#

I think i had 20 faction scrolls but when i collected 20 again from finishing a chapter i had 30 only, i didnt used any

gaunt creek
#

Graphic bug when summon 10 furniture. It was actually there just can’t see it.

pure tinsel
#

You can now long click on heroes in twisted realm, but its useless because you can't change the gear/artifact, only look at it

lucid maple
robust palm
flint patio
#

@lucid maple are you sure you don't have epic+ Ogi now?

limber garnet
#

I have an issue with collecting companion points. That's the first time I encountered it. I see yellow hearts, but cannot collect them

tidal ember
#

You can get only 20 points a day @limber garnet

limber garnet
#

I got 0 today

fast rover
neat hamlet
neat hamlet
#

Belinda was a guy this whole entire time. I see no bug here. ||Just kidding||

#

Uh I’m not sure if I bring this up here or what but whenever I log into the game it automatically kicks me out. After the update I lost my old account which was a lvl100 it was linked to my Facebook and everything but then I have a lvl8 account and I’m not in my guild whenever I try logging in after it loads up I’m kicked out of the app or it lets me in as soon as I press something I’m kicked again. I uninstalled and installed it again and I’m still at lvl 8 how would I fix this?

dense widget
visual oxide
#

@neat hamlet have you updated the game via playstore? If not, then it is recommended as stated in patch notes it will automatically boot anyone out of the game if their version of the game is under 1.30 somethin'

neat hamlet
#

I see I’ll try that

tidal ember
urban schooner
#

Some of my character are bugging since the update. Can you help me out?

deft mantle
white tangle
#

Try repairing your game.
From the main menu: Tap on your profile icon > Settings tab > Advanced Settings > Repair Game, then confirm.
Wait for the download to finish, then see if the characters are fixed.
@urban schooner

agile current
timid cradle
dark saddle
#

Ive tried turning my phone on and off. I have tried with cellular data and with wifi tried restarting the app

blissful iron
#

Ran into what I think is a Flora bug in arena where she healed continuously for over 20 seconds after coming down from flying and I wasn't able to kill her

sage horizon
compact geode
#

Is there a reason I can't level my heroes manually? I've been able to do it just fine as one of my daily chores until the maintenance happened. Now it keeps telling me to go to the crystal?

severe tartan
#

Same me too

slate needle
#

Asks for the hero to be put in the Crystal but there is not room so can’t level up... 😒

severe tartan
fossil grove
#

@severe tartan prevents you to accidentally level up a hero. its a good feature

cold hawk
compact geode
#

"Accidentally level up a hero" is such a load of shit to be honest. You'd have to find the hero first then deliberately click the level button, there's no way to do it accidentally unless you're drunk or something

remote mantle
#

Once u get 3/9 Flora furniture she treats teammates the same as enemies and will literally ult your own team where there's 0 enemies so her ult hits noone.

neat hamlet
#

I had an account a few months ago (Turtyert) which still exists, but there's no way to get into it due to the new updates and outdating of the account security, so I've started over (cries,, my lvl 120 heros are gone and I'm at 73 now ;( ) which isn't too much of a big deal, but if I was further on I'd actually have cried, the reason for the phone switch was a work accident where the phone was completely crushed (along with everything else in the lunchbox) :( the old account wasn't linked to anything, so it's just gone

quick yacht
#

@neat hamlet you can contact the support directly ingame or via facebook. if you have the ID of you old account they can restore it iirc

neat hamlet
#

@quick yacht Oh awesome!! Thank you so much!

oak holly
quick yacht
#

@oak holly describe your bug at least a little

oak holly
#

lucius is shrunk

fossil grove
#

@oak holly thats his new model

oak holly
#

yeah rosaline and rowan are bigger than his new model

neat hamlet
#

heavens protection from lucius, if its cast on a ally and that ally uses ultimate then theyr health will renegade eaven if everyone else is paused

pure tinsel
#

When switching to the Inn and then pressing the back button on my phone, while the Inn is not loaded yet I get stuck with this cloudy screen.
As you can see slightly in the top right corner, I can still navigate through the menus. It's just the clouds are not going away

echo parcel
neat hamlet
#

Pause button is still missing in event bosses, making it annoying if you need to stop the battle to try different formations.

#

my game crash for nothing, like 10 times on a day. I have no idea why. Using IPhone.

inner trellis
#

@blissful iron She heals from her ultimate. No bug there.

neat hamlet
arctic atlas
loud remnant
#

I'm having a lot of game breaking bugs on the test server,the game just start having all sorts of glitches after several minutes of runtime

#

it's become unplayable at this point,I have to restart the game every 5 minutes

sand roost
#

hey guys, I've been past chapter 15 for like over a month, on chapter 23 now, and cant access the abyssal expedition, I think something is wrong at this point

quick yacht
#

@sand roost abyssal expedition is currently not running. once it opens again you will get notified. its a timed event

sand roost
#

@quick yacht thank you!

neat hamlet
#

Not sure if its meant for that but gwyneth has her forearm protecty thing on the wrong arm if its meant tor using with the bow. I was an archer for a while the damn string sometimes hit your arm on release and leave a big ass bruise

tidal ember
#

After I updated the game, my chat shows the red mark still after i checked it

oak holly
#

safiya, eironn and rowan’s portraits are darker than others

neat hamlet
#

The game bug when i open mercenaires and i have to close to it. I retarted many times and it still don't work.

wet roost
#

keeps crashing

cyan violet
#

if you kill Baden's phantom your team gets "Rapid's surge" activated, wich should not be the case cuz phantom assassins are not heroea

deep ingot
cyan violet
#

Tasi in champaign 29-60
Banished Numisu's Totem in several ocassions while safiya could be able to cast static field on already banished tottem and do dmg....
P.S eironn's elemental surge skill are capable of moving already banished opponent around the map
P.s.s Tasi is capable of banishing warek (still wasnt fixed even though it is well known bug for long time)

quick marsh
nova sable
#

End of the background bar on the Heroes choice page appears to be inverted

small schooner
wild quail
hard gale
#

There currently is a bug that a friendly fareals spirits arent deducting energy properly from enemies. You clearly see that an enemy is haunted by several spirits but their energy is only increasing and not lowering. This mainly happens in Campaign

odd dune
#

I have problems with pan in The Solar Plane (Peaks of Time) . Not always working.

neat hamlet
#

too many crashes, the game is unplayeable. Always crash after starting a fight or open something else. using IPhone.

crude latch
sand warren
#

Yeah if she uses the ability right before flora goes into the sky she still gets affected@crude latch

half mulch
neat hamlet
sweet eagle
#

Game got stuck like this until the clock ran out, then said I was defeated and took all of my available heroes away, this was in the Arcane Labyrinth. It's not the first time it has happened, especially not today

full veldt
#

Hello, for more than 5 months now, when I make the warped kingdom after the 3rd or 4th time my game bug and I can not restart the fight, when I come back to the Ranhorn page I can not access anything and the same for all other pages. Also if I go to the campaign page, it shows up on the Ranhorm, Dark Forest and Heroes page.

#

I have already tried to repair my game and even change my phone but nothing helps, if there was a solution, I'll take it..

full veldt
neat hamlet
#

The game doesn't start. After loading screen, it shows the game but instantly freezes and app closes. Not sure what is wrong, can't click anything in game, and not sure how to contact support for help. My account isn't linked to any socials, so not sure if deleting and reinstalling the app won't make me lose any progress.

cyan violet
rough stump
#

person im chatting with ingame suddenly turned out to become this

Hero kepps attacking during orthos ulty.
Ground continou to shake after orthos finish his ulty
@cyan violet new orthos 3/3 furniture lets an ally attack during ulty

quiet galleon
compact pollen
#

There are cases when Safiya's ultimate ability orb either never falls down onto enemies, or it falls down later than it should (with a delay) after being released.
Edit: Also, sometimes Safiya freezes when she should be releasing the orb, resulting in the orb being released later than it's supposed to.

neat hamlet
#

iTunes Music stops playing when I open this app. Never was a issue before.

inner trellis
#

Fawkes cleans Tasi's banish on charmed enemies. Yes, that was a super funny moment in labirinth 🙂

neat hamlet
#

Second the issue with all audio stopping while AFK Arena is open. Never had a problem until the latest update. iOS 13.5.1

hard gale
#

I am unable to change the background of my rooms in the inn eventhough I have already changed it before looking at fareal and rosa

rain pewter
sly trail
#

There’s this bug where new heroes are added but common tier heroes still exist.

neat hamlet
north compass
neat hamlet
#

No longer can play music from other apps while afk arena app is open??

astral osprey
dire gust
dire gust
#

Xp-15k

neat hamlet
#

Winning defense doesn't count towards 'Attain 15 victories in the Arena of Heroes'

covert scroll
#

Gwenyth is freezing up my game in the labyrinth and pvp. If the AI or or other player has her in the roster, the game just freezes when it tries to load the character in, and if I get the character as a stage coach pickup, it freezes trying to load her in my selectable roster. I haven’t been able to clear the labyrinth since last Friday because of it

shrewd ivy
#

I just ascended a Mirael to Elite, I already had 1 Mirael at Elite and so tried to ascend to Elite plus. However when I tried to ascend to Elite plus it came up with the error saying something like you do not have that hero. After reloading 2nd Mirael Elite was gone and the other Lightbearers I used to get her to Elite.

abstract wigeon
soft thorn
#

In Viper’s Marsh all of the encounters at level 181 do not give any relics. The others lower than that do but not the ones at 181. Idk about encounters that are at levels above that because I haven’t fought those.

hard gale
#

@soft thorn that is not a bug. Read the text before you fight them

unique sierra
#

If you leave the battle before its over, you wont get the 100 guild points, even tho it says take part in battle. I did 10 battles, i left in 1 and only got 900/1000

hard gale
#

Thats not a bug because you ended the fight prematurely

small schooner
pure tinsel
#

Enemy antandra uses her ability "piercing assault" 3/4s after the battle starts even though her ability states she will use it 8s after the beginning of the battle.
This for example means that ferael (with call+lyca) can't fear her before she uses the ability

charred cedar
#

I sneed some team comp with ukyo could you guy help me? (i know that is ukyo is really good with gwy)

sinful ridge
#

Can‘t scroll the map in Peak of times. iPhone 8 iOS 13.5.1.

pastel slate
#

In any of the peaks of time & the wandering balloon,, I’m not able to move my screen or move at all after one battle or moving once.

civic reef
#

When using Athalia's ultimate ability 'Divine Fury' - It will instantly remove the shield given from Lucius' ultimate ability 'Heaven's Protection'. I assume this will be the case for any hero-buff Athalia receives.

Probably worth checking that e.g. the 'Dura's Blade' artifact doesn't reset its attack rating/accuracy accumulation upon activating her ultimate.

wise coral
#

All music/audio stops while I open the app. I changed the in game sounds and music completely over more than once and even re-downloaded the app and all music/audio still stops. This all started during one of the recent updates and I’m not the only player who has had this issue.

nova bobcat
#

Lots of people cant use the half skills in the tournament its broke

hard gale
#

@nova bobcat can you explain your bug better please? What tournament and which skills cant be used? Were u facing a certain setup that had some cc?

nova bobcat
#

I click in a skill power but nothing happend. Ary for my bad english.

stoic swan
hard gale
#

@nova bobcat in PvP u cant click or activate ultimates. It is automated

nova bobcat
#

Oh sry i mistake it with a other game so i sorry my bad

shell shadow
hard gale
#

This is not a bug she has healing reductions on her so she isnt resurrecting as fast as u are used too

neat hamlet
#

Why can’t I play music on iOS and play this?????

covert scroll
#

Gwenyth problem no longer extends to just labyrinth and pvp. Game froze on me now in the ascension room because I clicked on the one I have and it froze loading her. It’s also happening in the oak inn.

white tangle
#

Please try repairing your game.
From the main menu, tap on your profile picture > Settings tab > Advanced Settings > Repair Game, then confirm.
Wait for the game to finish redownloading the assets, then see if the issues persist afterwards.
@covert scroll @languid kite

languid kite
#

it worked thank you

proper cosmos
#

After winning a battle, game remains stuck in the battle with heroes continously looping through their victory animations. No buttons can be pressed to try and exit either only work around is to manually close the app and start it up again

fast spire
#

I've seen Belinda tagret ghost form Kelthur a couple times now with her ult. Is it intentional?

hard gale
#

@fast spire Yes

fast spire
#

Thanks for the help ! Just never saw it until today. thought he was supposed to be untargetable in his ghost form since it states he cannot be attacked!

spring ravine
#

A user messaged me, but English ends up backwards for them as their native language is Arabic. Any ideas what's happening, or if this is a bug?

forest prawn
#

In IOS device, opening and using the AFK app is silencing music that I am playing on the device

sour quarry
hard gale
#

This is some nice strat lol

ionic flint
#

The chat has stopped working for me and some others after patch 1.44 on the test server.

neat hamlet
#

uhhmmmm i was lvl 7 at the bounty board and still need to complete 10 mythic team bounty quests to reach lvl8 , then i collected a legendery team quest running and got to lvl 8 lol, is that normal ?

atomic orchid
#

Any work in progress with the iOS audio bug? We need this to be solved please

brazen dune
#

I'm pretty sure that Ezizh cancels Thoran's ult in the Foresaken necropolis 250

shy swift
ionic flint
#

Someone please check the chat bug. The abyssal expedition is about to start and I can't chat with anyone. I tried messaging the support. Now there is a botification showing the support has replied but when I view the aupport chat, there is no reply.

modern panther
#

Uhhhh so.. I just lost like 2-3 whole E+ fodder. The game quite literally ATE my heros. I had just enough to make lucius M+, so I went in to put everything together and it said I didn't have the heros I JUST made. Now the E+ stuff is gone, as well as all the rares I used to make them

high moon
#

Is there something wrong with the chat? Cause I've receive a lot of notifications from my guild chat but when I go in game the chat doesn't load in all the new messages and I can't communicate with my guild members. Pls fix this

radiant timber
#

Using dura tear and the one hero I need to fucking recover doesn’t recover TWICE. This is mad annoying. (Lucius)

devout wasp
#

@radiant timber It's the only frequent bug i've found in the game until now. There is another one but it only happened 4-5 time since the day i started the game. That almost non existent bug is: after winning my characters winning animations were constantly looping and it wouldn't exit.

dawn adder
#

when mehira uses her "whiplash" ability, allies that are hit recover energy, when wu kong is in his ultimate state and is in front of mehira he still recovers energy and doesn't loses hp, is this a bug or is it normal?

hard gale
#

There is a bug with safiya when she is charging her ultimate ability and she gets banishes bu tasi. The ball doesnt fall until safiya has exited the banishesment. I dont think this is intended?

steel imp
#

When doing labyrinth i noticed that enemy nakaruru has a timer on her, is that normal?

ionic flint
#

I tried the repair game option twice, uninstalled and reinstalled the game, tried using a VPN, still the chat is not working on the test server. Only half a day is left for the abyssal expedition to start and the chat has stopped working 😭

grave plover
#

Any work in progress with the iOS audio bug? We need this to be solved please
@atomic orchid any news about this issue ??

crisp estuary
#

Chat always says there are unread messages even when there are not. Very annoying.

tidal ember
#

Rowan is the only hero who you hold the level up button it lags so much and its really annoying

coarse veldt
#

iOS audio bug is very annoying I’ve had to stop playing on my breaks because it constantly pauses my videos and music

dull trellis
#

Ok how did I AFK for 14 hours

white tangle
#

Your max AFK timer increases depending on your VIP level, it's one of the VIP perks. Have a look at the diamond shop for more details. @dull trellis

dull trellis
#

Ok

pseudo ginkgo
#

What is going on? I got out of the event (as you can see, I'm actually at the campaign section) and I'm still inside that screen, it literally makes me unable to do anything, it's blocking my view, covering the side buttons and inevitably forcing me to reload the game.

shrewd furnace
crude latch
#

@shrewd furnace That is because she is meant to follow the hero with the highest combat rating, not the highest attack rating.

neat hamlet
cold hawk
#

Chat on test server after update is still broken, it shows pop notifications on phone about new msgs, but you cant read them in the game

safe patrol
#

It isnt a bug tho, Thane cant be targeted during that phase @neat hamlet

hard gale
#

@safe patrol but Thoran doesnt target he just AOE charges up from all dmg he takes

safe patrol
#

You cant activate an attacking ultimate if there is no one there to attack

shrewd furnace
#

@crude latch in Russian game ver. Skill description says about attack rating

flat bough
steel sequoia
#

@flat bough looks like a bugged replay

gleaming skiff
#

So i tought i my game crash but multiple time all the ennemies die but my heroes still walk and the battle never end the time stop but not the battle...

delicate rune
#

Is anyone experiencing lag on misty valley?

visual falcon
loud remnant
#

so literally no one else is experiencing this animation loop after a battle ends?it doesn't go to victory screen and the battle just goes on in a loop with no end,has to restart when this happens and the game will act like the battle never happened and this happens very often,I'd say every 3 battles on average,it's very annoying especially now there's Abyssal on test server,tried reinstalling,repair game, compatibility mode no luck

gleaming skiff
#

@loud remnant it happen to me yes bot in the map and maze battle never end and didnt even count the win...

loud remnant
#

yep yep,so I'm not the only one then, thought it's my device only @gleaming skiff

gleaming skiff
#

It doesnt stop at only win it happen to me when i lose the battle did not finish... actually save me that time ^^ but yeah that painfull when it happen somewhere you already had trouble to pass

loud remnant
#

yeah...it happens in twisted realm also ....after battle ends just freeze and after restarting the game ,battle does not count but 1 attempt used

twin ginkgo
#

Spent 100$ and got absolute trash

alpine pine
#

Oak Inn recommends a furniture for my Lucius and Rosaline with the exclamation point icon. When I place those better furnitures, it recommends the furniture I had just replaced. Quite annoying.

forest shoal
#

Cannot exchange nakoruru (there's no button) and i tried to click everywhere, and there's nothing

tepid escarp
#

on iOS, even though I have music/sound turned off in-game, it now disables my phone's music player any time i enter the app. This is awful, and it used to not do this. Please fix/undo this.

brittle parcel
#

@forest shoal you can't exchange nakoruru for 22 more days

quasi depot
#

on iOS 13.5.1, whenever I finish an interaction with a chest in the new VoW I lose the ability to scroll the map. Same thing happens in PoT Stronghold whenever I pick up a relic from the ground. I already tried repairing the game and reinstalling, but the bug persists.

lone hawk
glass lance
#

Ребят, игра вылетает на 67 этаже башни уже все переделал, ничего не помогает

rigid dew
#

Returned my friends mercenaries and it claims they are helping me still so now my friend can't lend them out to anyone...

neat hamlet
#

abyss event -> testserver. I can´t promote to Viscount. tryied to repair game., reinstall. nothing really helped.

loud remnant
#

cuz ur too fast solisespeechless

neat hamlet
#

23-56 thane is activating his ultimate despite being charmed

thorn oyster
#

All of the new guild requests show up as someone who is already in the guild (recently joined)

slate prism
#

got to chapter 17 after the misty valley event started, still locked

hard gale
#

There is a bug in the Whale Inn where there is an exclamation mark on the Auto Place button but when I press it it shows a message You’ve already got the best items

safe ravine
#

what is this error 599?

modest ferry
#

what did you click

neat hamlet
#

PLEASE FIX THE AUDIO BUG!!! I want to listen to music on my phone while I play!!!!!

rare lance
#

pleases fix Misty Valley Event, it got crash few seconds after i start the battle, cannot participate it
2nd stage for me, every time i enter and it crash the game.
1st stage was ok when i fighting it

opal flame
#

Stuck at main screen

neat hamlet
gleaming skiff
#

@neat hamlet they just remove the weapon for everyone but those with extra details on them have some Miss on them that not a bug since they didnt bother fixing it for a long time now

vagrant vigil
#

Network Connection Problem even with Wifi, please help to fix

open sundial
#

So I heard Kaz is getting fixed

sterile dew
oak holly
livid shell
#

I cant move camera in adventures after a few seconds and have to rejoin it in order to make camera movable again.

gleaming skiff
#

The same msg come again each morning "you're already logged leave or rejoin" i have to quit and come back everytime that apear...

silver cloak
loud remnant
gleaming skiff
#

Well that à good bug for you then ^^

frigid abyss
frigid abyss
#

Game doesnt load to me its stuck on that screen xd

vocal meadow
bleak marsh
#

has someone the same problem i cant move the camera after30sec in vow/adventure.

fathom beacon
#

I check the chat, I go out, and an exclamation red sign remains as if I would have not checked the chat, with not new comments.. All the time.. is quite annoying.

candid quest
#

Game sometimes hang. Like not continue after finishing lab stage or after finishing a battle.

wind vector
candid quest
opal summit
candid quest
candid quest
candid quest
lavish karma
#

I’ve been trying to listen to music while playing but it always cuts out when I use the app

dense thistle
#

@quasi depot same here. a VoW have this issue for me

white tangle
#

Please try repairing your game.
From the main menu, tap/click on your profile picture > Settings tab > Advanced Settings > Repair Game, then confirm.
Wait for the game finish downloading the necessary assets, then see if your issues are fixed.
@candid quest

left dew
#

I still cant load the game up after the latest update even after uninstalling and reinstalling the game. Its just sticks at the loading screen

hexed pollen
#

@left dew same

calm mountain
#

The iOS music bug appears to still be a thing even though I saw a post saying it’d be sorted in the next patch. Please can we have an ETA of sorts at all as to when this will be fixed? It’s been nearly 2 weeks now. Thanks.

random copper
tidal ember
#

Sometime later when you go into the oak inn and leave you can still hear some sound effect from the inn

frozen sentinel
unique scarab
#

In devices with a 16:10 screen resolution, the background banners and player names for the faction towers in the "Wall of Legends" are misaligned and off center:

red zinc
#

@opal summit Please try repairing your game.
From the main menu, tap/click on your profile picture > Settings tab > Advanced Settings > Repair Game, then confirm.
Wait for the game finish downloading the necessary assets, then see if your issues are fixed.

white wind
#

I can’t listen to music using my bluetooth earpiece and play the game at the same time, the game will override my earpiece. Im using iphone

candid quest
#

@white tangle I have been trying this for the past two weeks.

small urchin
#

Hello. My arena of trials is only showing me 3 heroes. Which means I need to fight the enemy unit with only 4 heroes. I already tried the repair game function and it’s still the same. This is for 2 statues

crude latch
#

@small urchin You can only use heroes that you have unlocked via the portrait section

small urchin
#

Thank you

winged spoke
#

that is, this event cannot be passed by those who do not have the heroes they need perfectly !!!need more money ok...

honest beacon
#

ios i cant play music in background (spotify) while playing the game (sounds, effects, music off)

glossy marten
#

Hello, I find that sometimes if I leave my game running for an extended period of time things get slower and slower until its basically unplayable. This is resolved once the app is restarted. In my experience, this is the result of a memory leak issue.

opal summit
#

@red zinc the abyss has been fixed but I am still unable to access the nakoruru token purchase page. It just keeps going to the trial page.

hard gale
#

I think u need to start the 7 day trial first @opal summit

gleaming skiff
#

Other of my guilde have the same problème because they didnt start the 7 day trial but those who did dont have that problème

hard gale
#

What happens if they press in the button: Free For 7 Days ?

gleaming skiff
#

Those who already press it could try her again for 7d but cant see the exchange menu while in that period...

ivory creek
#

once I reached max lvl bounty board, I've only gotten legendary quests for almost a week in a row, dont think I'm that unlucky.

ionic edge
neat hamlet
#

iOS device
Is not possible to listen to music while playing game, already tried to fix the game with no results, any advice?

unique sierra
#

Pls fix the recommendation of furniture. I don't think purple furniture should be recommended over yellow ones. Also i've seen recommendation to replace purple furniture for other purple furniture. Why? Just for the looks? I would also like for the unequipped usable furniture to be after the equipped one, and after that the furnitire from other heroes. And furniture that cant be used( different faction/class) to be removed from the list or greyed out

lunar plover
#

Full screen zoomed in chat window covering UI etc

neat hamlet
#

Sometimes Flora disapear, I only see her attack when she fly
I'm on Android

neat hamlet
#

my friends heroes dont appear library to select them

hard gale
#

In the library you can only put a select few of heroes. Not like mercs where everything that is L is available

neat hamlet
#

I already selected them there,you mean my friends or guildmates has to have them as their available supports?

hard gale
#

In the library/unions there is a button at the bottom where u can setup 6 heroes to let others use in their library. This works differently than the merc system

crude latch
opal summit
hard gale
#

@opal summit what happens if u press the button: Free For 7 Days?

candid quest
opal summit
#

Scared to press it, as I want to save it for the event. @hard gale
Point being though it should just show me like it use to. Feels like a glitch that it doesn’t bring me to the token purchase page.

hard gale
#

I think its not a bug but that they intended you to first trial it and then purchase it. You cant buy it yet anyway u can buy it in like 2 weeks 🙂 time enoegh for the event. I already took my trial 😒 so i am fucked....

kindred patrol
undone jackal
#

I have a video to postbutcant post it here

rotund lava
#

Abyss dont work

left marlin
grand marlin
#

Abyssal Expedition not working for anyone in my guild either

nimble rain
#

Same ^

lunar gazelle
#

Same

glad pecan
glad pecan
#

What about 113

white tangle
#

Keep things related to bug reports here please. @frank wharf

upbeat bramble
#

@white tangle can you do a little explain so we can know what's going on?

white tangle
#

We have no additional info about the error for now, apologies @upbeat bramble

undone hedge
upbeat bramble
#

@white tangle No worries

rain egret
#

I hope you can fix this before it ends but take your time

fathom beacon
#

the chat icon notification "red exclamation" is always ON even when there are not new messages on any screen that is not the chat screen. this happen to me (and others on my guild) since the path 1.44
In very weird cases it appear blue "as read" for only one time if I login again. It is annoying, because I can never know if there are new messages or not.

novel coral
#

^this is true, though I can clear it by going to another channel then going back.

white tangle
#

We are aware of the issues people are currently facing regarding the Abyssal Expedition, please refrain from posting the same error message if it's already been posted above to avoid overrunning other bug reports.

marble oar
#

I get a bug where if I go to search something in Support tab it freezes my game.

hidden panther
#

I have the same 144 connectivity issue with Abyssal. Hope they HotFix soon, I don't wanna lose the chain with the others

west sparrow
#

@undone hedge lol

stray moat
round root
#

Great so it isnt just me getting this error

runic sparrow
#

They're resetting AE and extending it a day. Most people are getting that error

neat hamlet
#

@runic sparrow AE?

runic sparrow
#

Abyssal expedition

tranquil umbra
#

Guten Morgen

Ich habe immer noch denn Fehler 144 bei abyssal Expedition

quick yacht
#

und auch eine mail von lilith dazu 🙂

tranquil umbra
#

Die Nachricht ingame mit dem reset habe ich gesehen und Belohnung und so ja cool aber würde das gerne spielen

dire gust
tranquil umbra
#

Anmerkung die Nachricht ist leider auf Englisch was ich nicht verstehe

mental tiger
#

Gibt sowas wie googel Übersetzer

quick yacht
#

kurzfassung der Mail: wegen zu großem ansturm waren die server überlastet und der start wurde um einen tag verschoben

loud remnant
#

anyone has this bug where some text appears on the bottom left corner after a battle ends and the games goes into animation loop and have to restart the game cuz u can't do anything?

surreal abyss
#

I am not sure if it is reported,but there is an annoying bug , whenever you want to click on boss stage or anywhere on the screen it always opens up your AFK chest. It is happening after loot is generated for a couple of hours. I tried to repair the game , but behavior still stays the same. It is fixed temporarily when you collect your chest.

neat hamlet
#

Hi. I finished Age of Wonders / Windfall Gorge ... twice. Cleared all enemies and gathered every items. So everything at 100%. And I cannot progress (baloon is still on the same place)

neat hamlet
#

so do you know how to pass this region and start new one?

white tangle
#

Voyage of Wonders is a single-level event – once you finish it you're pretty much done with it and you have no choice but to wait for the next one. It's not a multi-stage gamemode like campaign, where it has chapters/levels. @neat hamlet

neat hamlet
#

So no going into 7. Malvan unless devs open it?

lusty pumice
#

This is a very minor bug, but Satrana's voice lines for Firedance and Fireseeds seem to be flipped.

cyan saddle
copper void
wintry ocean
rancid compass
#

@wintry ocean If you read your mail, abyssal expedition can was open 08/08/2020 at 2:00 AM (I think of what I have read, I'm not a God in English)

hard gale
copper void
#

well suggestions doesn't allow pictures and it's a bug every mitake of the devs is a bug

hard gale
#

Go search the internet for the definition of a bug in coding. Something that you think should work differently is not a bug.

coarse quail
#

Help, this is what i see when i try to open abyssal expidition
@wintry ocean I'm having issues too. Is it open?

wintry ocean
#

@coarse quail No, apparently it's not open until tomorrow

north compass
#

remove the red exclamation mark from the inn. I did everything and it doesnt go away

neat hamlet
#

So I used Belinda + shemira in lab and my “use 2 ranged heroes” event didn’t advance a bit, same issue with seirus + Lucius, doesn’t count them as 2 tanks

north compass
#

@neat hamlet belinda and shem are sorceres. Rangers are "Celerity" heroes. Seirus is might while lucius is fortititude. It asically matches the heroes on "The Elder Tree", but its a bit different wording... A bit weird, but hope you can make sense of it

neat hamlet
#

@north compass it worked thanks! satranod

arctic warren
tiny grotto
#

unable to browse the AE map
this happens after i scroll up and down the list of markers in the AE map
have to restart the game to solve it

gritty venture
#

Game froze mid fight. Had 43 seconds left before it dissipeared. Took multiple attempts to get back into game, once back in. All heroes where back to waiting for one food and fight decay timer was back at 2min 50s. After a minute the fight decayed without a chance to retry . Wasted a attack on this and now I’m out for 3 hours tell I can try again

neat hamlet
#

YouTube Music automatically stops when I start afk arena, can’t play the song even I replay again

eternal burrow
#

regarding the treasure hunter event

delicate rune
upper ruin
edgy valley
#

Did honourable and was placed up here by myself. On the inactive side

hard gale
#

@edgy valley there might still be people who havent joined yet who are inbetween you and the.

tepid escarp
#

FIX YOUR FREAKING PROFANITY FILTER YOU FORCED ON US. I seriously wasted 500 gems not being able to name my guild "Silverclaw Glade" because it said it contained profanity. Seriously?! I had to name it something else that doesn't sound as nice, 500 gems gone and a name I had to SETTLE for. Now I cannot even name my formations things like "Lab Cele Variant" because somehow THAT contains profanity too? I even tried "Lab Cele Form" and others... so I can't even label my formations accurately anymore. NONE of these words are considered profanity, so FIX THIS.

coarse veldt
#

We really need a resolution to the iOS audio bug. It appears to be caused by the game being prioritized as a media source and pausing other high priority apps like Apple Music, Spotify and YouTube. I want to play the game on my breaks again without sitting in total silence please.

crude latch
#

@heady geyser the event has not started yet, you have to wait 15 more days

candid quest
vale bone
#

After this problem being previously fixed, have this annoying notication/new icon on Tavern, There’s nothing, or to clear it

gritty venture
severe monolith
edgy valley
#

There is still no one near me. CN I at least be moved to a active ally. Preferably near the gates so I know I can progress considering I did honorable to not be left behind

quick yacht
#

@severe monolith daily lab is a timed event and currently not active

severe monolith
#

@quick yacht ahh, so is it every 2 days than?

quick yacht
#

@severe monolith yes normal cycle is every 2 days. You will see it in the events tab when there is daily lab

severe monolith
#

XD did not know, thx

delicate badge
turbid yacht
#

Music(Spotify) stops playing when you lunching the game, please fix that thing that so annoying 🙄

atomic orchid
#

Hey guys I have a bug in the whale inn. I recicled all the epic furnitures and when I touch auto equip in my all legendary furniture Ferael it remove as almost all the legendary furniture instead of equipping best equipment

north compass
#

Works again after restarting game, a bit weird tho

neat hamlet
#

bug gone after reboot the game, but you can see a star missing xD

covert folio
#

in fields of stone in the voyage of wonders i am missiong a cart so i can only complete 33% is there a way to fix this?

tidal ember
#

I received a message in game, i got a push notification for it, but when i opened the game, the message didnt appeared at all

vivid helm
frozen chasm
hard gale
#

@frozen chasm it isnt daily lab anymore. There is a timer on top that tells you when the lab will refresh

safe trail
#

Hows this for a bug report? Any insight would be appreciated.

calm mountain
#

Please, please can you push through a fix for the iOS audio bug? It’s been over two weeks now, and we’ve had a patch since then. It’s frustrating to no end.

pure tinsel
#

Gwyn uses her ultimate when mezoth is standing in the enemy half having eaten an enemy, even though she can't hit the enemy with her ultimate

vapid torrent
#

Whenever i click on Gwyneth profil, my game crash.
I tried to click on others hero profil and everything seems to work. Only Gwyneth have this weird bug

vapid torrent
#

It's really anoying :/ i can't get her some Armor ...

candid quest
visual oxide
#

Have you tried hitting the fix game option?

quasi solstice
trail trout
frozen chasm
#

@hard gale i knew that. even tho the timer is end, it still not refreshed/ reset

low pendant
#

bug gone after reboot the game, but you can see a star missing xD
@neat hamlet hey can I check, were you able to find your missing item?

crystal folio
hard gale
#

@frozen chasm the timer was still 6 hours

quick yacht
#

@frozen chasm we dont have daily lab right now, so it refreshes only every 2 days

tidal ember
#

When you leave a battle too fast or you switch between tabs really fast (ex: campaing and dark forest) the game freezes and only restart can help, it happens in twisted realm too

cedar sorrel
#

This quest is not completeable. I've gotten 3/3 in multiple stages after this event started
@quasi solstice make sure it's not misty valley you're trying to complete but the voyage 'windfall gorge'. If you tap 'voyage of wonders' and then swipe at the misty valley banner at the top you can get to it.

wise coral
#

All music and other audio stops while playing and it’s been like this for a while and I’ve tried everything but it still stops it

candid quest
#

@visual oxide only did it like over 7 time for the pass 3 weeks

crude latch
vapid torrent
#

Whenever i click on Gwyneth profil, my game crash.
I tried to click on others hero profil and everything seems to work. Only Gwyneth have this weird bug

Plus : I can't even ascend her '-'

safe trail
#

Nobody's responded to me yet?

loud remnant
#

Expect no response from this channel

gleaming skiff
#

Sometime you get response sometime not...most of the time not

safe trail
#

Well that sucks

unique crest
whole dune
#

there are some serious problems with peaks of time, I have completed all the requirements in the third and fourth chapters and cannot advance through them

wintry hemlock
#

Militia messages read while in AE never get marked as read, leaving an annoying notification until you open them outside of AE.

neat hamlet
#

I'm not sure if this is intended or not. You can't occupy the starting tile? Why? If there's a reason for it, why make it possible to attack it in the first place? Make it a bush tile or something maybe.

alpine pine
#

clicking send whenever i send a message sends the chat back super far and i have to scroll all the way back down every time

lavish karma
#

Please fix the background music bug on iOS, I just wanna listen to music while playing

oak holly
whole dune
#

a lot of times you can’t see what the battle ratings of characters are because other characters are blocking the numbers. I can’t believe your design team can’t see something as basic as that

vague adder
#

Trying to see the battle stats in Arena of Trials crashes my whole game

wild quail
#

Satrana's dialogue for firedance and fireseeds needs to be switched

gleaming skiff
#

Abyssal voyage sometime if i scroll somewhere else and come back where i was some tiles are completely black

magic harbor
shy radish
#

Beat King’s Tower 280 and got 30 purple soulstones, but they haven’t appeared in my bag. I don’t have any proof but you might want to look into it regardless.

hard gale
#

@shy radish its best to send a message to AFK Arena CS and tell them your server and playerid so they can look into it

nova sable
#

Chat notification is not disappearing.
It appears to only mark things as read if I change chat to a different group then go back into where the new messages are.

vapid torrent
#

I'm sorry to respost but it's a Real problem for me ...
Clicking on Gwyneth profil or trying to ascend her make my game crash.

I can't give her some stuff or anything else. I can just use her in battle ...

candid quest
dreamy flint
#

It looks like Ezio is not using his ultimate? His icon is raised up but it looks like every time he is ready to use it his energy just depletes

candid quest
cobalt belfry
whole crystal
#

Same thing as Serdna, freezes after battles and sometimes just random. Been happening for a whille now, i have reported it in the crash section as well. Very annoying. I have lost credit for wins and prizes because of it.

left peak
#

I tried to use the “copy formation from battle report” feature which sounded great. However, it did not APPEND the formation as new formation fo my formations list, it just OVERWRITES the first formation in the list.

hard gale
#

I can confirm what @left peak is saying! I have the same issue

fringe brook
#

So I have found this gamebreaking bug with ezio where he seems to be undetectable by all ennemies

neat hamlet
#

Signature icons for +30 is cut off for heroes in the Abyssal Expedition that are positioned at the outside left spots. Phone resolution 1080 x 2240 px

neat hamlet
old junco
#

Please remove name of my country from curse word list (Montenegro) !

hard gale
#

Why so racist!

old junco
#

What are you talking about it means black mountain.

proper trout
analog viper
#

I'm sorry to respost but it's a Real problem for me ...
Clicking on Gwyneth profil or trying to ascend her make my game crash.

I can't give her some stuff or anything else. I can just use her in battle ...
@vapid torrent i got the same problem with rowan

quick yacht
#

@vapid torrent @analog viper did you already try the repair game function?

ruby fulcrum
#

hey,
when I want to attack Town II my game freeze and I'm not able to do a single thing.. 😄

wild quail
#

Satrana's dialogue and the text for firedance and fireseeds does not match

vapid torrent
#

@vapid torrent i got the same problem with rowan
@analog viper Yes, i saw it on "android crash report"

And @ruby fulcrum I'm going to try thx

fallow gale
#

Ranhorn Tab, Guild — sometimes I click on it and the cloud animation appears but I don't have access to the Guild page, it just sends me back to the same page and to fix it I have to close the game

loud remnant
#

solisegasp same same I've encountered that bug as well @fallow gale

west pilot
#

Any time attacking on AE regardless if I do 2x / 4x it freezes midway and it’s happening multiple times

Found the reason: has something to do with Gywneth

unique flare
#

Почему игра не запускается? На 98% виснет и все

neat hamlet
#

hello I would like to change my profile picture but it puts me to validate what do i have to do ?

loud remnant
#

I can't complete a task in AE because the game stucks when a battle "supposedly" ends and after restarting the game the battle doesn't count and stamina wasted feelstreeman

#

this is interesting cuz none of the bugs I've encountered on my phone happen on bluestacks (an android emulator on PC)

tired summit
#

.bug

unborn pelican
#

Hi!! When I ended a fight the app enter in a loop and I can't continue with the next one, I am in the peaks of time

loud remnant
#

it happens in every mode for me feelstreeman

tidal ember
ocean prism
#

So I have found this gamebreaking bug with ezio where he seems to be undetectable by all ennemies
@fringe brook Hi! We have confirmed the cause of Ezio’s problem.
Our team will fix it within two days.
Thanks for your attention.

loud remnant
frigid abyss
crude latch
#

@frigid abyss There is a way to get over there and grab the rewards. Look for a tutorial on how to get there

quick yacht
shut mauve
#

hii sorry if this doesn't help at all since I'm not sure what causes it and I have to use bluestacks since phone broke, it's been two days like this, I haven't been able to play
(as an important note everything else in bluestacks works, I tried downloading other apps and they all open without issue)

covert grove
#

Everytime I summon 10 in the tavern my game crashes right when I open the fourth card. It doesn't matter which card I open as the fourth, it just crashes

lyric prawn
copper pebble
simple chasm
#

My game is consistently freezing during the same fight in Arcane Labyrinth. I think it may have to do with the Spider Thread Gloves relic since that says the enemies are cocooned for 5 seconds and the freeze is happening with anywhere from 1:24 to 1:26 left in the fight. Since I had already selected the platform to go to, I can't go around it to see if the problem is that specific fight and I am blocked from making any more progress in Labyrinth. I tried different teams, even a team full of Rare level 1s and still see the same behavior

whole dune
#

Fix the bug that you have with the Mystic in the Arcane Labyrinth. There have been several times I have tried to use it and it does not work!

modest dew
#

I don't have the option to use my Rowan against Burning Brute. He doesn't show up on hero list and shows a locked symbol in any formation I have him saved on. Same thing happened a couple weeks ago with my Belinda in Arcane Labyrinth.

hard gale
#

@whole dune can you explain your issue a bit better? What does not work? The Mystic ressurects 1 dead hero at random

@modest dew can it be that you linked him to a dimensional you have in your formation? Or can you supply a screenshot?

quick yacht
#

@modest dew if he doesnt show up, you have leveled more than 5 heroes probably and he is not in your crystal

whole dune
#

@hard gale
Yeah, I know how to read thanks, I don’t need the explanation of what it does. What I am saying is that when you have a hero that dies, their pic gets blacked out. When I use the Mystic, I have noticed several times that I have the exact same number of dead heroes before and after, ergo it does not work on many occasions. What don’t you understand about that?

unique scarab
#

Just tried to create a tile bookmark with the name Arthur and got a message that the name contains profanity XD ....

hard gale
#

@whole dune I understand that u are really frustrated about this function mot working for you man. Damn the game is completly broken now. I think you can better just uninstall man and go to another game where your heroes wont die cuz man this is so baaaad!

hard gale
#

There is a bug when you equip a lvl 1 with gear and when you then go to a higher level character and you want to swap gear the gear on the lower lvl will not show up in the list of available items. You first have to go to that hero and remove the gear before it comes available

prime falcon
#

I'm having bad fps during fights after the x4 speed patch. Tried many things and couldn't fix the framerate issue. My phone is not bad at all and everything else works fine.

modest dew
#

@hard gale he is not linked to another hero

neat hamlet
#

Inconsistency: The last sets of gates are behind Marquis boundary unlike the other sets of gates that are in front of boundaries. As such, if you don't have Marquis, you're unable to attack the gate.

hard gale
#

@modest dew yes u need too remove his lvls and put him into the crystal. He wont show up if he is lvled up manually and not one of your best 5

modest dew
#

thanks

gleaming skiff
#

I just see a funny bug it always happen when a mezoth eat a hero that at the same time get ban by tasi the hero in question still keep the sprite like he's ban but keep fighting and taking dmg like he didnt get ban/eat he lose that sprite after the usual time for the ban end its just a temporary visual bug

fading granite
#

Since the last few updates the game has turned into a lagfest after X number of fights in a row. The only fix is to force stop the game, and clear the cache for the app. Please fix it! (on Pixel 4 XL)

loud remnant
#

wow it also happens on pretty high range phone,so it's not my shitty phone HoganLUL

candid quest
#

Same set of bugs for like a month now since the last playstore update and still not fixed. Reported many times. I dont even bother anymore.

crude latch
torpid fossil
#

The "Beat an enemy hero in under 12 seconds" challenge in Misty Valley seems bugged. I can see Tasi die at 1:20 but it still won't complete.

tulip ingot
hidden belfry
#

I’m unable to go on with abyssal expedition and campaign too because when I add a hero the game freezes

unique scarab
crystal marten