#bug-reports

1 messages · Page 20 of 1

round jackal
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That seems more reasonable To me

vital snow
crystal wraith
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That has been reported thank you.

gilded meteor
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I got a prompt that was half in japanese, half english and now every time I load the game all I get is this, and I can't click anywhere.

fierce lintel
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It's not an urgent issue since the guild wars are off now, but whenever I try to look into history of battles for my guild spot, even when it was during event, it never works as intended, instead attempting to get the data unsuccesfully and then offering me to restart the game/retry connection.

arctic atlas
crystal wraith
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I only have one M+ Flail. It’s currently on Brutus. I kept trying to equip it on my Lucius, but it kept equipping a Legendary weapon instead. Then I go to change it from Brutus’s page and I get this, one after another after pressing Gear.

pastel basin
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I had a spotty connection when the app was updating and got an error message in Chinese. Now the app loads to this screen and I can’t click anywhere

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I fixed the issue by deleting the app and redownloading from the App Store

rough heath
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Same problem here

gilded meteor
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Same issue.

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@pastel basin did your data restore with the game?

radiant crow
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^ So long as you have an account it does

gilded meteor
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I'm not sure I've linked my game anywhere so Im scared to delete the app :/

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and i can't check because broken game lol 💀

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@radiant crow Do you mean a game center account?

radiant crow
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like-- did you link a facebook/google account with it through lilith games?

gilded meteor
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I can't remember if I did or not, and i can't check in game because its broken. ughh.

lean shuttle
tawdry imp
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Anyone else stuck at "Loading configuration files 2/2"?

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When launching the app

fresh elm
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impossible to open elevation temple

obsidian pond
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I didn’t got my gems from the update

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From today

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I deleted the app and installed again and have it

gusty hawk
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New update, more content, more crashes, no actual fixes. I’m disappointed but it’s what I expected. Now 2.5 months later and it seems like crashes are the last thing on the list. 😦

crystal wraith
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I clicked to enlarge/zoom into an image in the AFK Community tab, then I couldn't leave it. Closed my app, then it wouldn't log in. (Restarting my phone fixed it)

neat hamlet
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I keep getting notifications that I haven’t collected my AFK Rewards in 12 hours but it’s actually only been 2-3 hours.
Also have a visual bug using Grezhul in Lab- when his energy is full and he uses his skill, the icon will get stuck half way upon activation so I can’t see his health/energy or manually activate his ability again for the remainder of the battle

sand bane
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Good evening, currently VIP12 I am surprised not to have access to the new offer of Lucius free. Someone would have a solution? (simple answer because I am french)

modern lodge
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Anyone having a problem getting the version with the updates? Mine keeps saying go to the app store to download the updated version. The version at the app store is older.

neat hamlet
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Every time I try to log in to the game, it crashes and sends me to the home screen.

gray crystal
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My messages that I'm sending aren't showing up as mine and my inbox for my guild consistently says I have 99+ unread things, but I have read them. The last chat was my own. What confuses me is that everything else on my account is still mine. I thought I was maybe logged out but I'm not. Is anyone else having this problem?

tired iris
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Litle bug

vale swift
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Is it just me or is the fonts little blurry

calm mountain
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@gray crystal I’ve been having this issue for the last week. I have the red exclamation next to Guild Chat with 99+ messages unread but I’ve read all of them. Really annoying.

stable ravine
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What it's meant to show is Lucius, and if you tap on it, it still places Lucius on the team.

unique sierra
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I just got a notification about not claiming afk rewards for 12h, even tho i colected them about 3h ago

neat hamlet
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How about people abusing of spam reports? I got silenced randomly without a reason...

crystal wraith
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@neat hamlet It's probably the system itself.

neat hamlet
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I got harassed freely and banned just after... how is it possible? Being rude is accepted and being polite isnt? Those people spam report with multiaccounts to mute me and they are still harassing everyone in the community chat.
There's not any guide to know how to contact a support in game, what could I do in this case?

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I thank you, for your answer Mei.

crystal wraith
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Ah we're still working on optimizing AFK Community so we apologize for any inconvenience. Feel free to send your case to the support team.

neat hamlet
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I don't find how to contact themBRUHtus I wrote "afk arena support" on chrome but It sends me to a fansite; can you drop me the link here please?

crystal wraith
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No links.

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You message in-game CS or the Facebook page.

neat hamlet
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Ok thank you.

neat hamlet
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Whenever I open my game, I see 0% downloaded. It doesnt matter if I am on mobile or switch to wifi, I still have 0% downloaded for the update. Its been like this for 2 daya now. Is this a common issue or just me? When I try and message support, it says message failed.

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I don’t understand why I can’t get access to the Gift of Light but I have already spent he required goal since I have bought the 6480 diamond pack. I need help

neat hamlet
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The game’s chat censor is censoring words that don’t need to be? I literally wanted to type “hey I’m Trey, and I have a basketball game tomorrow” in the profile thing, and it replaces the “S” in basketball with a “?” and replaces the entire word “game” with “????”... I figured it was cause it was too long, so I tried with a shorter one “I don’t know how to read” and it replaces “ho” in how with “??”

But it lets you say “f***” xD

bold mantle
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Soul stone counter is showing 0/X instead of X/60

fallen plover
worthy acorn
neat hamlet
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@worthy acorn try reinstalling the app. But make sure you have linked it to Google or Facebook account first

rotund cargo
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I keep getting notifications that I haven’t collected my afk awards in 12 hours even though I’ve only been offline for 4.

digital spruce
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mmh, If the event is already out todayy, I'd like to share the fact that the event isnt running for me 😦 when i open the game, on top right next to the quests tab, I get a cloud and when I click on it, they say I have to use wifi to download the file (i guess the update file). But i'm already on wifi. when i click the play button, the announcment and cloud disappear and nothing happens.

wise slate
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@fallen plover same issue here

wind pond
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is anyone having bugs where ur overall attack rating changes everytime u log in?

violet crow
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@wind pond yes. Mine is about 50k lower. Takes anywhere from 10-20 minutes to change to back

wind pond
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mine is 77k higher

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🤷

violet crow
fallen plover
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Deleting and reinstalling the game didn’t fix my issue either 😣

olive path
crystal wraith
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Already reported, thanks.

obtuse gale
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Was about to report the same bug

timber wharf
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A download button keeps showing up on the top right of my screen and the chest won’t show gold around it some times, my overall attacking rating keeps jumping up and down when I don’t do anything with heros, and also the new font for level on heros comes off the frame a little and also with a few other places are off with the new font

obtuse gale
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Also for some relics with longer description about how they work and what they do in the game gets cut off and going back to it in the bag doesn't show the rest of the description either, you are also unable to scroll to view more information.

neat hamlet
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Also seem to be having the keyboard issues🤔 where I cant see what I type. tried restarting my phone and reinstalling the app, nothing seems to work

timber wharf
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What is the downloading thing, I keep getting it but nothing ever happens it just disappears after like 1 min

viscid dagger
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New font since the update is messed up

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Also my "You havent collected rewards in 12 hours" notifications aren't accurate anymore.

wet coral
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Consistent crash report on the new Voyage of wonders

sturdy idol
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My game crashed like alot

hazy acorn
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Also on Labyrinth having same Error: 30

sturdy idol
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Yeah me too

vivid shoal
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Game gets stuck at the end of the first battle in the new voyage of wonders.

alpine pine
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I finish a battle in maze then it says loading for a while then im stuck on celebration. resetting forces me to redo the battle. Gave me Error 15

neat hamlet
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New Voyage broken af

hazy acorn
neat hamlet
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#Hotfix lmao

fathom shadow
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Your event aint working

timber wharf
alpine pine
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Another bug: Typing in chat is bugged. You can't see what you are saying

mossy escarp
magic atlas
finite glen
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Beat stage 3 times now

neat hamlet
magic atlas
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I keep getting this any time I go to play

wet coral
minor plume
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me too

hazy acorn
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Rip the game after reset 😂

wet coral
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New crash error report code 15, after 30 earlier

neat hamlet
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same

leaden spade
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im getting error 15 too

neat hamlet
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Rip labyrinth 😭

ionic grail
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Voyage freezes after the first win here too

prisma rain
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Error 15 here as well 😫

night dew
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Like everyone else, I’m stuck on the victory screen in the new voyage

azure lava
ancient veldt
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Error 15...

minor plume
upper steeple
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I'm trying to do Wrizz and it says the same thing

velvet valley
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Even in the guild fights

upper steeple
neat hamlet
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error 15 too when trying to have access to arena fights ;/

ionic grail
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Labrynith has error 15

leaden spade
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yeah i guess something is messed game wide rn

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lets just wait it out

pulsar juniper
neat hamlet
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can't event unlock the daily quests now :c

minor plume
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Also, after the last patch, I began to notice friezes in the game (on the phone and on the emulator)

eternal sigil
merry helm
knotty island
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Error 15 when I complete anything.

vital nest
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Okay so it's not just me. I've seen it only on the Voyage so far

full fox
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glad to see i'm not the only one getting an error 15

exotic wigeon
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Bruh.

merry helm
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Massive error 15

leaden spade
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everyone is having this issue game wide

serene lintel
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F looks like everyone else is having that issie

worthy canyon
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Error 15

full fox
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BIG OOF

exotic wigeon
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Both voyage and lab is hitting error 15

crimson crane
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Big 15 oof

worthy canyon
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Oof 15

lost marten
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Broken teams for nemora, where 😄 ?

neat hamlet
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game reports error 16 after 90 seconds guild battle trying to finalize the reward page

fickle frigate
neat hamlet
analog urchin
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Error 15 after first fight in Vow

neat hamlet
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Also in labyrinth...

crimson crane
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WE NEED A HOT FIX (and a compensation ? ;))

pallid crescent
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Error 15 After both wrizz and campaign mode wins. Haven't tried in other modes

analog urchin
gleaming saffron
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Lab, Arena and VoW all Error 15 then the game restarts.

vocal kiln
minor plume
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I restarted the game and it downloaded some patch (iOS) or go to Play Market if Android, try it

neat hamlet
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Yea these issues and bugs are great 😂 always looking forward to hotfix compensation. Love the devs for that I must say, gifts are the best

full fox
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^

crystal wraith
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Hi. Please don't have conversations here.

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We are aware you're all crashing and having error 15 and all that.

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I don't think you need to spam the channel more with the same bug.

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If there are any NEW bugs NOT ALREADY REPORTED regarding the event, feel free to report.

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Anything regarding the error 15 after these messages will be deleted.

neat hamlet
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Understood

crystal wraith
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Thank you for your cooperation.

gloomy charm
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Okay, I've got one, and you would have known it had you not immediately deleted my message.

I can't download the patch. It stops and disappears at 51%.

analog urchin
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Works fine now

weak spade
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After finishing devil-nemora my lyca just flew away in the sky

neat hamlet
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Same

worthy canyon
delicate rune
minor plume
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same 😿

wind basalt
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Slowly working for me again

neat hamlet
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Error 15 and 30 in VOW

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Cant pass stuck

bright charm
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Fallen soul screen is bugged it doesn't let me look at the map and I cant move

random harbor
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In the Fallen Souls, everytime I pick up a Relic, I have to restart the app. Additionally, about half the times Belinda ults, it doesn't play her animation, but the damage is still dealt.

strong compass
crystal wraith
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@strong compass Not a bug.

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Without Thoran, the chest will disappear.

strong compass
leaden spade
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nope, you probably reset after the fight with 25, got 60 from the 29+31, and then the 15 free candies

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that were there at the start of the day

wide river
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Anyone getting Error 15 on third mob in Voyage?

alpine latch
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Yes

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Not on the third mob but this one

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I've fought it twice now and won and this

cold obsidian
neat hamlet
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XP has bugged on my phone. It let me reach level 90 on one of my heros, then crashed, then I reopen it his level was reset back to 81 and the xp was reset to 25k from 250k. I closed and reopened 2 times, and now the hero is level 90 and i have 25k xp ._.

Also like everyone else here, I've been able to do the event multiple times. Except on IOS.

dull talon
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So... Apparently we got an hourglass? Is it supposed to show up in the inventory? Or...?

crystal wraith
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It's a random chance to get it, not guaranteed.

dull talon
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I see, thanks.

delicate rune
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@crystal wraith question so same goes with the candy? Im not entirely sure but I saw candy and hr glass at the event tab before claiming it

crystal wraith
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Yeah, it goes for everything in that little pop-up.

wild viper
crystal wraith
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@wild viper Restart app.

wild viper
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restarted on bluestacks still didnt work, went on my phone and it worked lol thanks for the quick reply

spark nebula
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Stargazer rewards pool??

crystal wraith
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@spark nebula What?

spark nebula
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The cards you get during this, can be turned into something called the stargazer. Where is that?

crystal wraith
spark nebula
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My bad

violet remnant
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There is many report of missing 15 free candy on our national group

digital holly
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iPhone users having constant crashes (every 20 mins) + since yesterdays update I am no longer able to play the game for hours (only possible with reinstalling every 20 mins - after first crash)

crystal wraith
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@violet remnant It's a random chance. You just didn't receive it.

violet remnant
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oh, thanks.

neat hamlet
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I fought against baden with a team of 4, the timer ran out and all my hero's were defeated even though they weren't killed. Labrinth floor 2. Extremely frustrating that this happened.

crystal wraith
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@neat hamlet Not a bug. If you don't kill the enemies before timer runs out, it counts it as a defeat just like if the enemy team kills all of your heroes.

neat hamlet
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I’ve been muted and I don’t know why?

crystal wraith
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@neat hamlet Talk to in-game support or the AFK Arena Facebook page via Messenger.

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@upper steeple Restart your app.

digital holly
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anyone able to resolve crashes ?

neat hamlet
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Bug I guess but whenever I press the text box to type my keyboard covers it. Also idk if related but when this problem occurred all my chats got deleted

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I have IOS

visual falcon
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@crystal wraith can i receive additional hourglass if i have not them from start?

crystal wraith
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I don't think so. @visual falcon

visual falcon
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Sad

potent ravine
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so how do i report a bug?

crystal wraith
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Just... post it.

potent ravine
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okay so

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we "got" 150 candy free +200 diamond and other stuff right

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so i went to do the event and

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they're gone, and as u can see i have not exchanged anything so...

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is that a bug or im just stupid

crystal wraith
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@potent ravine You are not guaranteed everything that is received.

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You have a chance to get them.

potent ravine
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no i did get it, i got 150 candy, 200 diamond and 60 blue shards

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sadly i did not screenshot it because i did not know that this is going to happen

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casually did the event runs, but repeated once.. cuz i misclicked the wrong hero so..

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whatever i guess

crystal wraith
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Oh btw I think it's 15 candy.

neat hamlet
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All my chats got deleted anyway to get them back?

digital holly
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so I just reinstalled my game once again, and it crashed 2 times, now, again, I can't get into the game, it's crashing on Lilith logo....

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I became sick of this already

neat hamlet
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Is it just me, or is the game really laggy sometimes?

stray orchid
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raines ult does not work in the nemora event

fleet hollow
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I didn't get the hour glass thingy for the event

crystal wraith
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Not a bug. You have a chance to get it. Not guaranteed.

delicate rune
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So when will they goin to fix the chat??

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Btw thanks for answering my question earlier @crystal wraith

crystal wraith
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No problem! As for chat, we’re not sure.

digital holly
delicate rune
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@crystal wraith hey I think theres some problem in my tags in community in game, I cant seems to put tag on it when Im making post since its not prompting at top and cant send a screenshot since I got muted for not properly tagging my post

crystal wraith
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@delicate rune I'm not sure... I'll ask about this issue and get back to you. 🙂

delicate rune
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@crystal wraith thanks! Im sorry I cant provide any screenshot since I got muted for making my 2nd post

crystal wraith
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No no, it's fine! We'll investigate. Thanks for the report, and we're sorry for the inconvenience.

delicate rune
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Thanks! When the mute got lifted Ill try to provide some screenshot

crystal wraith
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Sounds good! ❤

kind pumice
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Is anyone else on iPhone having an issue with the chat window being cut off?

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is this being worked on? its not a major issue just a minor inconvenience

neat hamlet
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No only for iphone but also android

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And sometimes, the game crash

azure fox
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Idk but this guy just said this 🤷🏽‍♂️

sullen hazel
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Hello, after the halloween update, i went on the new event and i beat the black nemora with 39 pumpkin. But after the end of the fight, i had no solution to quit the game. It was frozen on the fight. I restarted my app, battle hasn't been over (nothing on my box + no departure use).
I tried again and i had same thing.

After 5 tries i went to bed, so what should i do about this ?

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(ping me pls)

autumn bridge
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Rain’s ult doesn’t work on summoned mobs from dark Nemora’s event! Fix this ASAP

visual falcon
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A sry not that

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Forget

woeful lance
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Anyone else getting a error 15 after battles since update i cant do the event and arena battlea because it pops up with an error 15 notice in bottom left of my screen after i go through the battle and then the game crashes anyone else having the same thing happen

neat hamlet
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clear cache and game data helps, remember to link your account before clear data

minor field
woeful lance
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@minor field the battle after the old tome u need to have thoran in your party when u fight and it will unlock the secret chest

minor field
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@woeful lance what is thoran

opaque folio
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I cannot post picture of what ihave received in tarven which keeps pointing that it contains prohibited contents

woeful lance
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@minor field

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@neat hamlet how do i clear my cache?

neat hamlet
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@azure fox that exp bug happened to me too. Tell him to restart the app and it should fix. Seems to be an issue for a couple of people rn

pastel crag
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When I start the app my power seems 100k+ lower, after a bit of time power goes back to normal that happens every time I launch my app

warm ledge
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I updated the app version on my phone to 1.26 and I get the message saying "Unfortunately, AFK Arena has stopped." This is the second time updating the app version has caused this to happen. Last time, I lost 2 weeks worth of time on here.

split dock
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Haven't got a screenshot, I only noticed too late, but if you use Orthros's ult, and click another character (in this case Brutus)'s ult while it is going on the other character will not use their ult and will freeze during the time they are supposed to be attacking. The other team didn't lose any extra health, so it isnt just a visual glitch. It still used up the energy though.

queen pewter
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The afk rewards get collected when I tap a level to see where my friends are, is that an update or really a bug cuz it's annoying

woeful lance
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@neat hamlet clearing my cache and game data worked thanks for the help

junior flume
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Hello everyone! I have a question regarding BlueStacks
The game is always crashing in the login screen...any solutions?

  • MacBook Pro (Retina, 15-inch, Mid 2015)
snow inlet
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What's this talk of having to use Thoran for a secret chest in the Halloween event? If that's true why did I trigger an "event finished" screen when I unlocked the second top tier chest? What gives?

quaint furnace
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What’s the deal wernt we supposed to get an hourglass for the Halloween event has anyone gotten it since I can’t find it anywhere in my inventory ?

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Yes checked again haven’t received any hourglass in my inventory on my account please look into this

crystal wraith
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@quaint furnace You don't have a guarantee to get it. It's a random chance.

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Not a bug.

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@snow inlet Check the pinned messages in #classic-questions. The bottom left camp must be defeated with a Thoran in your team or the treasure disappears. The "Event Finished" dialog box is triggered once you acquire the big treasure chests in the game as that's the main point of the Voyage, it doesn't account for the smaller treasures.

rare marten
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happened straight after passing a chapter

crystal wraith
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@rare marten Restart the app. It'll fix.

brazen wagon
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Hi, for some reason when you click on Golus' ultimate ability "Collision" while in Portraits (where you can test heroes) you get to see a unique animation and his dialogue for this ability, but if you click the same ability but on your own Golus in Heroes section, the game does not react similar to some skills that can't be shown. Don't know if this is a bug.

quaint furnace
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@crystal wraith thanks for clearing that up

naive badger
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Every time I log into the game I have a notification on the profile image, that I have unread messages in online tech support, but our dialogue was closed three months ago. Can this be fixed?

upper bolt
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Can’t play voyage cuz I keep crashing :/

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iPhone 6

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Tried everything

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If I were to guess to why I’m always crashing on world map, because it has lots of lag when loading all my friends and guildmates throughout all chapters, please remove from world map, it’s very unnecessary (:

winter thistle
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The 'download resources' icon (top right of screen, looks like a cloud) keeps popping up when i enter game

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It disappears after a while, but visually annoying

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Playing on a samsung a10

radiant hollow
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So i got. Bug where i passed world 13 and at the bottom i saw it say next chapter. Except i couldnt go to the nect chapter. I got the achievement and the special packahe i could buy to prove it. I then clicked on the map where i was and it pulled up rhe battle scresn to chose my jeros against the boss. So i could battle it again. After i closed the game it was fixed. But it was feustrating trying to figure out for a half hour what to do. I have a recording of it if you want to see it. But id have ro use somwthing other than discord because it is to large to send.

crystal wraith
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@radiant hollow Restart fixes it. Sometimes it used to happen if you tapped the next chapter too quickly.

livid sundial
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The "s" 🤔

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In the guilds description

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Are bugs

boreal parcel
gritty halo
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I keep getting the you havent collected your rewards for 12 hours messages even when i did like an hour ago.

naive badger
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Same issue with notification

rotund dove
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Any particular reason why the new voyage says 9/10 small chests, says I've completed the voyage, and has no chests on the map?

crystal wraith
delicate rune
rough anvil
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Also the chat/support function wouldn’t work

loud sparrow
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Using the “change” button on mythic+ gears does not show mythic gear if it is equipped to another unit. I can’t test if it will show other mythic+ gear because I don’t have any duplicates of the same type.

knotty imp
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I used to have brutus ascended 1 star and I lost it Idk if its a bug but I dont have any proof it was lvl 220 and I cant get it back.. Does anyone know how to get it back?

delicate rune
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@knotty imp restart

knotty imp
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I've tried

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..

crystal wraith
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Speak to CS in-game or on Facebook. @knotty imp

knotty imp
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I did in game

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No answer

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.

crystal wraith
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You may be waiting a while. Lilith is out of office for the weekend.

knotty imp
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Oh

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Ok

delicate rune
crystal wraith
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Yes we are aware.

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Like I said, Lilith is out for the weekend.

knotty imp
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Mhm ik

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I mean what date will work?

crystal wraith
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They come back to office Monday, so in a couple days or so you should receive a reply.

knotty imp
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Alright

crystal wraith
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@delicate rune We will see what the devs can do about it in a couple days once they come back.

knotty imp
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Thank you guys for helping I appreciate it.

crystal wraith
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Thanks for being patient and for your cooperation. ❤ We apologize for any inconvenience.

knotty imp
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Its alright ima head to bed

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Ttyl

delicate rune
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@crystal wraith thanks

nova beacon
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@delicate rune lol you still having issues with community?

delicate rune
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@nova beacon yes

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I mean theres a lot and Ive already dm them in fb rn just waiting

outer marsh
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I countless times reinstalled game and it wont open. My OS is compatible with this game but it won't open. There pops up window that says that I cant open it. And I also peyd a lot and thats games "thanks" for suporting it?😡

crystal wraith
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@outer marsh Lol, you tried restarting your phone...?

outer marsh
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@crystal wraith yes i tryed and still did not f@#$ing open pops up same error. "Unfortunately AFK arena closed"

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Sorry for rude words Mei in last post

fierce oracle
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Hi, I had the same problem for a while, my game was closing after 2mns, now I can't even launch it (I'm on iPhone 6, everything updated and I still have a lot of space on my phone)

#

ah nevermind it sometimes opens

muted plover
#

Same problem. iPhone 6. I’ve deleted the app multiple times and reinstalled. I can do a few things before it force closes then I can’t get past the loading screen. Rinse and repeat.

umbral scaffold
#

game stuck on loading configuration files (2/2) it work when i re download it from the app store but when the game download the ingame batch it get back to being stuck

paper star
#

Anyone else’s game not opening anymore

silent crypt
neat hamlet
#

don’t think the hourglass that was supposed to remove the 12 hour limit is working

jaunty wing
#

@neat hamlet As far as I can tell there was only one chance to randomly get the hourglass at the start of the event. If you had it there would be an hourglass in the upper left of that window. There was a message about activating it on my alt that got it but it seemed to activate automatically. It will also be in your bag if you have it and you can try activating it there.

sacred kayak
#

@silent crypt I can't remember the specifics but you need to pick a certain hero from a camp or interact with stuff in a certain order, you should check the guide though.

safe blaze
quick bronze
#

I have a bug that is occasional but every once in a while when I’m on the campaign screen the loot going into the chests appeared as question marks.

jaunty wing
crystal wraith
#

Might be wearing Dura's Grace and her own healing working against you.

drowsy escarp
#

I've been bumped up to area 13 without having completed stage 12-40. Thus losing me the "clear area 12" rewards too, any idea what might've caused this?

jaunty wing
#

@crystal wraith I was confusing the defense debuff symbol with a shield but even if it's a visual bug and she's just healing through everything (which I doubt but it's possible) then the health bar is still really bugged.

vestal goblet
#

The app won’t start on my phone. It stays on the white Lilith game screen and then crashes a minute later. I’ve redownloaded the app multiple times and it opens first when redownloading content, but once complete, it won’t open ever again. iPhone 6 Plus here.

quasi depot
#

Lost a battle due to Shemira not walking in range to Auto the enemy battleID: 5445370473

wise surge
#

Community tab will not let me post. Please fix this if possible.

tulip barn
#

@wise surge Dont post on general post on help or suggestions there and then it will appear auto in general 😛

wise surge
#

Error message regardless of what topic group I post in.

tulip barn
#

Did u post many post in a day ?

wise surge
#

Never posted anything. This is my first

tulip barn
#

Today was my frist post i tried to post in generals it said the same message you got i tried to post in help or suggestion it worked i dont really know what is going on with you im sorry

wise surge
#

Tried contacting support with no hep.

#

Help*

tulip barn
#

They are out of office lilith

#

They come on monday so you have to wait

wise surge
#

Yep found that out already lol. It’s been like this since the tab was created finally realized I’m the only person with this issue.

spare inlet
silent crypt
#

@sacred kayak I did everything the guide says. There are only 2 headstones for removing the curses, the guide says there should be three. Still no luck. Guess I'll have to wait till monday

crystal wraith
visual oxide
#

Bug report, whenever facing against an enemy Rowan and starts using his Main ability while also having a Baden and Numisu, the background starts darkening and incorrect lighting starts taking place on both projectiles and heroes

sullen locust
#

So I updated the app from the apple store, it downloaded a 50MB update in the app and now it's just crashing after launching. Deleting the app and redownloading the 175MB update in-game gives the same results. The app has always been crashing on my iPhone and iPad but with this update, I cannot even play the game at all.

rocky zinc
#

Won't let me dispatch

crystal wraith
#

@rocky zinc You need one Legendary tier or higher hero.

#

This is not a bug. The requirements to dispatch are at the bottom.

rocky zinc
#

I mean it's completely bugged

#

Auto lend doesn't even work

#

Oh wait

#

Nevermind

crystal wraith
#

Did you try putting a Legendary Wilder or GB..

#

LOL

rocky zinc
#

I take that back, thanks!

#

🤣

crystal wraith
#

Np! ❤

rocky zinc
#

😊

iron pendant
#

U cant be to fast after faction Scrolls changes i use 300gems to change to bg but got wilder heros. But 3 elite is not bad to get but sad to have use 300gems 4 nothing

crystal wraith
#

That's... not a bug.

iron pendant
#

Well if i change faction and use my Scrolls and dont get my heros in change faction to its not ok

crystal wraith
#

OH

#

Oh you're saying you changed the faction but didn't get the faction you changed to when you pulled?

brazen dune
#

Please fix :)

glossy sail
#

@brazen dune Hello, that's not a bug. However it has been mentioned many times, so we'll see if they decide to change it back.☺️

brazen dune
#

@glossy sail just divide description since it is too long and put it in the lower third - in the same manner as for example moon stone has

glossy sail
#

@brazen dune Ah I see what you mean, I thought you were specifically referring to the font change! You can actually send that to suggestions.☺️

stoic knot
#

Have you changed the active faction after you unlocked it @iron pendant. First click or when you pay 300 gems unlock the option you still have to click again to pick the active faction

candid juniper
#

I cant seem to find the mythic gear enhancement items in the creepy exchange store. Can yall double check this for me.

iron pendant
#

Hmm ok @stoic knot i see what its have to be done

safe torrent
#

@candid juniper sigils?

#

not creepy candies?

#

Under 17-9

#

Or maybe 17-10

candid juniper
#

@safe torrent no I thought it was weird too. No idea but that pic is from the evil nemora info box.

safe torrent
#

@candid juniper yeah that was why i said that

toxic sierra
#

Will the hourglass of exuberance be fixed for those Who did not receive it?

paper star
#

Rough weekend for iPhone 6 users

#

😞

#

Keep having to reinstall the game just to get back in after a while

deep cape
#

i just lost a hero when acesending

wooden pelican
muted bay
#

I have to open my app 17 times and it finally loads up after those tries. It crashes every time. What should I do?

wintry sinew
#

So.. here's a strange bug : I'm hearing the normal music of the game but the screen itself stays as... this.

digital holly
#

Same 4 phones

vocal coyote
#

Is wrizz in the labyrinth suppose to have health regen?

wintry sinew
#

Check your Artifacts, if you've gotten an artifact that greatly reduces enemy heroe's health at the start of the game, it also states that they regenerate that health on the timestamp of 10 seconds. 🙂 @vocal coyote

vocal coyote
#

😭 ah sad day

flint vortex
#

Anyone else have this issue with chat? The chat box goes away and I can’t see what I’m typing

spare inlet
#

@crystal wraith thx 😊

hidden void
#

@flint vortex same

#

I also cannot see the chat I have started via my phone in my tablet

next jasper
#

The keyboard in chat is fucked up since update - iPhone 11 Pro Max

hidden void
#

@next jasper I think in every iOS device. I have the same issue with 8plus and iPad Air

next jasper
#

Yeah, I am just reporting it to Devs really

paper star
#

They know about the key board

flint vortex
#

Thanks all! I feel out of touch with my iPhone 7 😝

somber spoke
#

Yeah

#

Can’t even load up the game

#

It shows the Litlith Games intro pic

#

Then just brings me back to the home screen of my phone

#

Can’t do anything

magic atlas
#

My messages are being weird, I can’t receive messages or see what I type

somber spoke
#

Yeah that’s common

alpine pine
#

yeah my messages are bugged after this latest iOS update. i cant see what im typing, can rarely send messages, and I don’t have a little notification showing that my guildmates were chatting

lilac frigate
#

I can’t open the app, constantly crashes on iPhone 6+

muted bay
#

Mine too. I have a 6. Crashes a lot. Have to re-download to play every time

ebon otter
#

Hello all , i have see a bug. When i write email on afk Aréna game , all « S » is « ? » . Look picture. ( sorry for my bad english

neat hamlet
#

same issue on ios too, can’t see what i am writing.

unique crest
#

Labyrinth: One of my heroes still showed up dead after I used a Dura's tear.

winter thistle
#

This probably has been mentioned but the push notif for collecting 12 hour afk rewards and the new message icon are pretty broken.

leaden kindle
#

Yeah the chat is prettt broken i think yesterday they show like someone spamming chat everywhere.

hidden stump
#

So I tried bug reporting and got an auto reply

#

But no way to close the damn ticket

#

So now I can't reopen another ticket to bug report

#

Anyone else faced this

hidden stump
#

Updated app, now support chat history gone and can't seem to submit anything

glad vessel
#

Hello at the current event there is a sand clock which cancels the time limit. It doesn’t work at my account.

crystal wraith
#

@glad vessel You don't own the Hourglass of Exuberance.

#

It was a random chance to drop. Judging from your screenshot, you were not lucky enough to receive one.

#

If you did, there would have been a purple hourglass icon at the top left of your reward window.

glad vessel
#

Alright ty @crystal wraith

tawdry patio
hollow cargo
#

Fraction bonus is not 30% it IS 80%

stoic knot
#

Happened to me too when my net was slow

hollow cargo
unkempt pike
#

Anybody got a fix for this

stoic knot
#

Step on the ice tile where vurk said he smelled something. Left edge @unkempt pike

unkempt pike
#

does that make one pop up

stoic knot
#

Yes. Keep stepping on the next ones @unkempt pike

unkempt pike
#

ok will test it out thanks. restarted it and getting their

#

do i need the hammers to make it work?

stoic knot
#

No..just the map. You only need the map. But you have to fight the maulers ithink so either way @unkempt pike

unkempt pike
#

it finally worked after i got the fire hammer killing its guards. thanks

#

now all my peks are 100% done 🙂

frigid turret
#

There is a bug where many of the players is not getting the hourglass that makes the timer go over 12+ hours

#

i havent got it on any of my accounts but on pc i got it.

clear prairie
#

Wtf why belinda on thane

paper star
paper star
#

Tried repairing game.. did not help

timid jetty
#

player's chat wont dissapear even i delete it

#

it keep on re-appearing

oblique marsh
#

The keyboard stopped repositioning lately when I try to type something, so I can’t see what I’m typing. Also, the blue button above Chat isn’t turning red when someone says something in my Guild. Not sure if this has been talked about, yet

crystal wraith
#

It has been reported.

#

Thank you.

bronze ibex
#

So i have 2 problems, first is that im VIP11 and i dont think i got the gold, exp bonus and stuff.
And the second one is that i spend more than 600€ in your game but without a 100€ pack so i cant get the Gift of Light ?

crystal wraith
#

@bronze ibex Not sure what you mean by the first "problem". All of the bonuses are just increased for your rewards chest. The second, if you never bought a 100 pack then you can't redeem the Gift of Light.

bronze ibex
#

Well for the first problem, im VIP 11 so i get a 111% bonus in Gold and EXP and i dont think i got these

iron pendant
#

Its not right

crystal wraith
#

@bronze ibex It increases the rate in your chest, you don't physically get more gold and EXP. It just adds to the rate at which you earn it.

#

@iron pendant Explain further. I'm not sure what you're saying.

bronze ibex
crystal wraith
#

I would say so, yes. It does work. There's absolutely no possible way that you got VIP 11 but aren't getting the boost.

bronze ibex
#

Ok thanks you a lot

iron pendant
#

@crystal wraith if i go in to brutus to see on his gear then go to right to see on next hero i get back to top (shem)

crystal wraith
#

@iron pendant Exit the Heroes tab and do it again. Sometimes gear changes affect the order in which they are shown. Tell me if the problem persists.

iron pendant
#

I reset game and it fix it

night whale
#

Any plan to fix the keyboard chat bug? Been about a week so far with no news.

crystal wraith
#

There will be a fix. We just don't know when. Sorry for the inconvenience.

night whale
#

👍

sacred kayak
#

My game crashes on the lilith screen after I updated, I couldn't find where to ask for help, is this the place?

honest ridge
#

Where is the last tiny chest? I cleared it and cant see nothing on the map that looks "secret" or something

crystal wraith
honest ridge
#

ty

crystal wraith
#

@sacred kayak Have you tried restarting your phone?

sacred kayak
#

Yeah, I tried reinstalling as well

frigid turret
#

the event i suposed to have no limit on the gain of things

#

but im still missing the hourglass that gives me that effekt

crystal wraith
#

You didn't receive it. It was a random chance.

#

@sacred kayak Tried repairing?

frigid turret
#

ohh no will try

neat hamlet
#

I don't understand why the chat icon is saying I have 99+ messages unread from guild chat. No one has said a word in a month. No one has joined until today either. It started out at like 26 unread and then it finally got to 99+ a week ago. It's extremely annoying since that tab always has an unread counter on it. Please fix this

#

One month and three days to be exact. I was waiting for someone to Join just to make sure it wasn't some other issue

neat hamlet
#

Chapter 8 locked after finishing chapter 7.

verbal relic
#

have you restarted the app

glossy sail
#

Yes just restart your app, that should fix it.☺️

brazen dune
#

Also I lost atleast 5 stargazer tokens

#

This error shows up constantly

stiff cobalt
#

More than half of the time, Thane does not get healed by nemoras ultimate

undone python
#

so I'm experiencing a weird bug when I do ascension. I made an elite fodder mirael. then I could not find the one I made to make her to elite+. I thought I didnt make it so I remake another fodder mirael and then combine it to make the elite+. I feel its abit weird so I restart the game and then that one disappeared mirael elite reappeared again. now I have 1 elite+mirael and another elite mirael..

anyone else experiencing this bugs?

copper void
#

I had something like your problem with grezhul i ascended him and it showed me i have one more elit grazehul i though i had one more later after game restart it dissappearded but it was one time thing

undone python
#

hooh. but it disappear on you.. that sucks @copper void

lament apex
rancid ibex
#

thanes description for Focus states that belindas crit rating goes up btw

sacred kayak
#

Belinda's one says Thane too ^

rancid ibex
#

no it says belinda

sacred kayak
iron pendant
flat portal
#

Is it a known bug that you don't have to follow the game on any of the social media sites to receive the 50gems(for each)?

crystal wraith
#

@flat portal Yes.

timid jetty
late vigil
#

I keep getting notifications for messages I am not receiving in game and no matter how many times I reload they don't appear

sudden roost
#

Game keeps crashing and kicks me out

blazing pivot
#

Having the same chat bug as @late vigil above except in my case some of the message actually appears but hours and hours later

noble raven
#

ive been doing the fallen souls event and i have killed everything and looted all but its saying im missing reward cant find it at all\

stoic knot
#

Fight that fight with thoran in your team

noble raven
#

ah ok thanks.... um who is thoran lol

#

nvm found him

#

hmm dont have him any more

iron pendant
#

Have u food away ascended hero 😮

viscid forge
#

I’ve had a problem for a long time of the game crashing in the initial loading screen two or three times before finally loading in, but the last day or two it has crashed over and over and over and will not load at all. My phone is kinda old (iPhone 6) but I thought it was fine since I’ve been playing for so long (~6 months I believe but can’t check)
I’m worried about deleting and redownloading because I don’t remember if I linked it to anything, is this a common bug or is there a new update that hasn’t hit the App Store yet?

muted plover
#

@viscid forge there has been multiple iPhone 6 users (including myself) that has brought this issue up. I opened a ticket with them so hopefully they make a fix for us soon.

woven flume
#

So i was doing lab and finished floor 2. I got some mythic gear and 5 purple soulstones. Prior to starting i had 58/60. After getting 5 more i still am at 58/60. Anyone else notice this or am i blind or stupid?

viscid forge
#

@muted plover thank you for letting me know, i hope it even is fixable, if its specifically iphone 6 we might be out of luck 😦

fair cape
#

Lucius's ability says 800% shield when it is supposed to be 500%

winter thistle
#

Uh.. game crashes every now and then so i repaired, now it has a tendency of not showing the HP bar

#

Also legendary arena is showing inconsistent refresh cooldown (supposed to be 3 seconds but sometimes cuts straight to 1 second)

#

This happens if i refresh a lot

pastel spire
#

Typo in Angelo's Story

neat hamlet
#

Why is the guild description and guild mail doing this?

It’s replacing all the S with ?

delicate valve
#

Team in the lab against an unkillable level 1 zolrath, just sits there dodging

rose torrent
queen pewter
fresh wren
#

Can not read all the text

neat hamlet
#

Game is detecting APOSTROPHES as profanity. I cannot create a guild with an apostrophe on it but yet there are guilds that already have them. What th ehell.

gritty venture
drifting reef
stoic knot
#

Did you accidentally lock him. Go to hero and check the pad lock thingies on top @drifting reef

drifting reef
#

@stoic knot Found it, manged to unlock him. Dont know how he got locked tho

stoic knot
#

Probably you touched the lock accidentally.
If you were me lol

crystal wraith
#

Exited battle screen in campaign, it went straight to Dark Forest with no way to exit.

pallid timber
#

Hi guys my game keeps on crashing to the point that it is unplayable. I know that it is not my phone because more demanding apps work just fine. Every time i want to play the game i have to reinstall it to work. Does someone know whats going on?

hushed axle
#

My game keeps crashing when attempting to do the light bearer tower

pallid timber
#

well yee, first when the game came out everything workt perfectly, then after some updates my game started crashing ingame (a lot at the tower) and now it just crashes when im trying to boot up the game.

#

now because of the inplayability im considdering stopping what is a shame because i really like this game

idle sparrow
fathom monolith
#

Hi afk arena mods , I wanted to share something with you. I think that the timer for the Halloween event is somehow glitched / broken. I’ll post 2 screens. As you can see , before clicking on the rewards , it says 12 jours and 12 heures ( it means 12 days and 12 hours ) but when clicking on the reward shop from the event , it says 13 days. Which one should I ( we ) believe. Sorry if it has already been posted

muted plover
#

They are giving you an extra day to claim your rewards

polar dune
#

Anyone else's unlimited afk time item dissapear?

crystal wraith
#

@polar dune If it was never in your inventory, you never got it. The event pop-up said it was a random chance to acquire.

polar dune
#

Odd, cause it was there, then poofed... oh well, just thought I'd ask

warm lily
#

I am having the same issue as thoma5 where my game is crashing every time I go to start it I am able to run hearthstone on my phone which takes more storage and ram than afk arena I just wanted to know what was going on

remote onyx
#

I have been trying for over an hour now to get the game running and it won't get past the white Lilith Loading screen

muted plover
#

For all the older model iPhone users experiencing problems.

remote onyx
#

I do not have anything else running on my phone right now. I guess this is just going to keep happening

dreamy locust
stoic knot
#

Restart and use thoran in the battle after the book thingy @dreamy locust.

dreamy locust
#

I guess I can't win this since I don't have that hero, thanks for the help

pseudo pond
#

@dreamy locust use a mercenary

tribal forge
#

Thane’s fourth ability description calls him Belinda

neat hamlet
#

The game is not opening on my IPad. I’ve been using it for 6 months and it started crashing from last few days. I did repair and reinstall but still it is same. But today, I’m not able to login at all. Please help.

queen pewter
keen lake
#

My game won't allow me to advance to chapter 9

glossy sail
#

@keen lake Restart your game if you've completed 8-40. That should fix it.

keen lake
#

That worked. Thank you

noble spade
#

Can’t get my game to open past the white screen. iPhone 6

dusky socket
#

My chat won’t load been sat at it for about 10 mins

warm lily
#

I’m trying to link my account to Facebook but it keeps giving me an error. Can anyone explain why?

neat hamlet
#

Upgraded Lucius to Elite+, backed out of the game, come back and it's Legendary, now I have 2 legendary Lucius that i'm stuck with and can't do jack. Been farming for this Lucius for weeks only to get fucked like this

stoic knot
#

Have tried restarting the game @neat hamlet

#

If not revert one of them

sharp verge
crystal wraith
#

@sharp verge Just restart app.

sharp verge
#

ty

dawn wolf
#

Look at this. Last 50 chests opened and just 1 (one) purple. Is it normal?

candid wedge
#

Normal? No. Unlucky? Very.

dawn wolf
#

What can i do?

#

Buy luck? 🤣

noble spade
#

Still unable to open my app past the white screen

#

iPhone 6

queen dawn
hollow abyss
#

Can’t post to community forums for 2 days now. Only my 2nd time posting anything since I’ve started playing. Please help.

spice ferry
#

@queen dawn traduction en carton, c'est pas le seul item a avoir ça. Faut se fier a la version anglaise

alpine pine
#

Clicking on the picture on an official post in the community section trapped me lol. there was no X button and swiping up and down did nothing. Left and right just slid the picture offscreen :/

crystal wraith
#

@alpine pine If you keep swiping to the right, there will be an arrow that takes you to the previous screen.

alpine pine
#

ohhh i didnt swipe it all the way, i thought it was bugging and just closed the app lol

warm lily
#

Afk please fix the game soon for iPhone 6 users I’ve tried making it work on my computer but it runs worse than my phone and it just is not enjoyable to play by this point

#

Sorry to burst out like this but I really enjoy your game but hate to have to reinstall it every time and have a fear that every action or game mode might make my game crash and unplayable

worthy crag
#

I cant use chat help me <@&545792117956673538> <@&546913281135214593>

glossy sail
#

@worthy crag Please do not tag us. Moderators are in charge of managing the discord, and Community Supporters help by giving advice. We're players like you. If you have any in-game issues, kindly message the in-game CS or the facebook CS and show them your screenshots.

worthy crag
#

@glossy sail Okey Bro Sorry

neat hamlet
cunning moth
#

there's a bug with chat, bios, and descriptions where the letter S appears as a ?. For example, a sentence could be written like so; I fed my ro?aline into my fawke? to make him mythic.... It's nothing major, just kinda irritating.

strong seal
#

^ the same exact thing is happening to me!!!!

thin furnace
#

any reason that i can't post?? i've never posted and this keeps happening if i try

crystal wraith
#

@thin furnace Try posting it again. Sometimes there's a system cooldown.

#

If not right away, then in an hour or so.

thin furnace
#

alright will do! @crystal wraith

thin furnace
autumn flower
#

when heros are at level 1 in my list, with no equipment, the power level being shown is incorrect. once equipment is equipped then unequipped, it goes back to normal. the attached pics show before and after equipping and unequipping an item. it gets frustrating when selecting characters for a task because they are sorted by level and power so powerful level heros end up at the end of the list when they are level 1 with no equipment when after I equip/unequip they rise to the top :(

ornate pumice
#

So where is my marker? Why can’t I move or move the camera?

warm lily
#

@ornate pumice you will have to restart that story if you are currently updating within the game you have to wait for the download to finish before you can access that content

tight bear
#

Opened my second 10x pack of faction scrolls. In total I got 1 Epic Mirael, 3 Blues and all the rest green. I literally never got anyone from my wishlist. Thank you

crystal wraith
#

Not a bug.

neat hamlet
#

I Can’t get into the app and i’ve already deleted and re-downloaded it three times now. it doesn’t go to the loading screen it just shows the “lilith games” logo then closes the game

violet remnant
solid trout
#

dunno if its been reported yet but he has wrong description of the ability

crystal wraith
#

It's been reported. Thank you. 🙂

solid trout
#

^-^

violet remnant
#

What about me :'(

neat hamlet
#

my problem is still happening so i dunno if i can play the game anymore rip

pseudo pollen
#

Error Code -3 when trying to link to Google for the 500 diamond reward

#

Phone restart fixed

agile current
#

Grezhul’s character card animation is getting stuck while in the Arcane Labyrinth.

forest fern
#

Pendant of Force relic (greatly reduces enemy hp at start of combat) vs wrizz makes wrizz hp go down and then just heal back continously until it reaches 100% making him nearly invulnerable for like first 20 seconds

steep karma
#

Tasi pushes enemies with her ult. Makes it really hard to win in a level with athalia boss

lime axle
#

Thoran need some adjustments.
His ult sometimes targets nothing.
Also his ability to cast a spell on an opponent sometimes hits nothing just cause of his animation speed. I belive that it's better to make it automatic like a curse that than a contact spell

#

I'm speaking of that on in the right corner with a vodoo-doll in it. In portuguese it's called " Mancha"

neat hamlet
#

Guild Hunt: after 30 seconds in the battle (Wrizz + Soren) the music changes

obtuse folio
spice ferry
#

Mercenaries are reset on Sundays. @obtuse folio

young flax
#

Tasi constantly banishes Skreg when he is the only hero left on the opposite team because of skreg's minions

#

Auto ascend doesn't appear to work for some of the newer heroes. For example I had 3 Arden rares and 2 Nara elites. Auto ascend should have picked this up as an Auto ascend for two heroes but could not.

#

Also I believe there's an issue with charming vurk. If charmed he will throw his poison bottle at his team which is fine, however if charm breaks before the poison explodes the damage is then transferred to your team often killing your team

#

Lastly I feel that Ira's bleed effect shouldn't do damage when a hero has been banished by Tasi. No other damage can be done to a banished target.
Potentially this also impacts feraels spirits too (energy reduction when banished).

abstract basin
#

I’ve got some problem with my app. Can’t run on my phone somehow. Can you help me with that? The problem come up this morning. Since then I restarted many time my phone. Turned of and on. Shut down all the running apps. The latest version of the afk on my phone. Yes I now iphone 6plus not the best use afk but till now worked, not perfectly but worked. Can you help me please?

#

Sorry, hello everyone.

neat hamlet
#

Same thing happened to me, and i don’t know how to fix it.

abstract basin
#

And you still can’t use the app?

neat hamlet
#

yeah i can’t use the app still

abstract basin
#

At the moment I completely run out from ideals. Tried everything. Just now finished remove and reinstall the app. Can’t work too.

#

I played this game I think more than a years now. Spend some money too in. Hope someone can help.

neat hamlet
#

yeah i’ve also played for a few months now, i really hope someone fixes this

red escarp
#

anyone come across a candy count bug from the halloween evil nemora encounter?

#

for instance it'll say i got 37 candies during the retry/confirm popup

#

after hitting confirm, itll only reward me 31 candies

#

this has happened at least 3 times for me

safe ermine
#

ID: 10692951
Bought two 10 counts in the tavern and it gave me a negative diamond balance. It fixed itself when I restarted.

uneven dune
#

Gah so no resolution in sight about being able to open the game? I still get hung up on the Lilith splash screen and then it force closes.

analog tusk
#

I requiert assistance

#

For a money IRL Bug

#

I have a screen of the transaction

#

@plain crystal

plain crystal
#

Contact support

analog tusk
#

Merci

#

Ou ?

plain crystal
#

in-game (Profil picture -> support)

analog tusk
#

Ok merci

ashen hatch
#

Sometimes Mehira gets a bit excited during Wrizz and her portrait stays stretched like this. I haven't really tested this with other heroes or if it's a card position issue. Just noticed it a lot with Mehira.

neat hamlet
bronze geode
#

I'm having issue with support as well. I'm trying to reply to the supports message but it just comes back as network error?? All my other apps are working fine! Please help!

brazen dune
#

Hello,

When I want to change character's item via the "change" button, not every available item displays. On the screenshots below you can observe that only unequipped items appear in the gear branch when I want to change from mythic+ gear to something else. However, the simillar issue also appears when changing from Mythic items, equipped items appeared, but not every of them.

broken sleet
#

Reinstalled the app, now chat feature isn’t working. Lovely

desert fractal
#

Chat feature isn't working for me either, none of the messages are loading.

sharp rampart
#

Chat is down

agile aurora
#

Not just me having trouble with chat??

rose coral
#

my in game clan chat is not letting (doesn't load and marks my messages with red flags) me post a single message for the past 10 min. Idk what happened was working fine. I didnt see others post messages either but they might be not active as of the moment

crystal wraith
#

Please don’t have conversations in this channel.

gritty venture
#

@uneven dune you need to uninstall and reinstall. Then once you start game, you need to wait for internal download to start, and then click on it and pause. You need to do this every time you start the game(guessing your running a iPhone 5 or 6 variant?)

uneven dune
#

Cool I’ll give that a shot thanks. And yes. 6

half pilot
#

I got a other phone the other day and set all my games over. But i couldnt get my account back for AFK Arena. I needed to start over, idk why. My main account name : Twister461, ID: 34023097

#

I cant get it back, normally it would say that you can get your progress back, but that wasnt the case this time

old dock
#

my chat doesn't work as the notification notioces me

neat hamlet
#

tier list does not seem to work with the afk guides bot

remote blade
neat hamlet
#

Possible chat bug in guild chat. Sometimes messages are repeated and can only be fixed via restarting the game. Devs, is this known yet?

pseudo pond
#

@remote blade Dreaf is a mage deity so you need mage gear for him

neat hamlet
#

Hello. I cannot change my avatar picture. I receive message of network error. What can I do?

bronze geode
#

@neat hamlet does your picture contain text in it? I've ran into a similar issue and someone told me text is not allowed. No text images worked for me

neat hamlet
#

Thx for reply but it doesn't

stable hawk
neat hamlet
#

The background darkens each time enemy Rowan uses special attack. I could tell as each time he tosses a shower of coins, the background darkens and didn't clear properly, lasting until the battle ends.

smoky ocean
#

In the German version of kelthurs character item is one name wrong. It speaks of Mehira and not Kelthur.

pastel lark
#

Guild fight wrizz/soren: "New high score" should mean my "highest score ever" and not my "highest score for the day". Android, Huawei phone.

ancient fern
#

@compact zenith This isn't actually a bug. They are just balanced in other methods to make them a similar power rating to other enemies.

nimble rain
#

I just evolved Thoran from Mythic to Ascended + 1 star, and now the game shows him as Mythic again, and all the ones I used to upgrade him are gone

nimble rain
#

No idea how or why, but somehow it was resolved

tall zealot
#

So this explains why most of my foes in Arcane Labyrinth is lv1... rng issues??

fair cape
#

Fighting Wrizz in the tower with the Prndant of Force is making him immune to damage for about 20 seconds for no real reason? He just heals back up to full and then starts taking damage

ancient fern
#

@fair cape Pendant of Force deals 35% or something damage, but also heals all of it back after.

fair cape
#

Yes but during that time he's healing he takes no damage because he heals everything back up including the damage I dealt

gusty fractal
crystal wraith
#

No ETA. It’s been reported. It’s literally just a typo so it’s really not that big of a deal but thanks for the report.

frail briar
#

Can i report an error in dubbing here?

#

In the level 3 description says that enemy magic damage intake is reduced but wouldn't it have to say intake of enemy magical damage is reduced

candid juniper
#

For some reason I am not able to collect the creepy candies from the phantom nemora event.

#

I normally get about 43 with my team. Tried about a dozen times and it just wont let me click the button. :-(

#

I play on a Samsung s9.

crystal wraith
#

Reported already, thanks.

rose coral
#

Warek has a hidden teleportation skill. I have noticed him do that couple of times. Most often with Flawkes (most likely due to his grave). He not only wastes his grave completely but also teleports right into his face because of it, and LB suppose to counter Maulers....

gritty birch
#

Text error on thane ability

#

Been like this for a few months now

ancient fern
#

@gritty birch Already reported multiple times. Thanks

steep karma
final gazelle
#

I know it's been reported, but figured device info/version number might help

unique cedar
#

Theres this glitch where whenever you send guild mail, it'll sometimes change some of the letters into '?'s.

naive badger
#

Where is the right description 800 or 550 shield power

neat hamlet
#

Discord bugs, it doesnt let us send pictures

crystal wraith
#

@neat hamlet That’s a Discord thing. Not on us.

twin kernel
#

Heros getting out of cc abilities turn invisible for the rest of the battle in the latest patch on beta

#

Fawkes coffin akhiras cocoon

#

Tasi's banish make the opponent green for the entire battle

random harbor
upper willow
#

Cant open chat it says that chat is disabled for android below 4.4 and emulator. But i am not on emulator and i am on 4.4.2

scenic thunder
crystal wraith
#

@random harbor Not a bug. It happens.

#

@scenic thunder Some heroes change appearance as they ascend.

scenic thunder
#

@crystal wraith Shouldn't the dark parts be gold with thinner lines?

crystal wraith
#

Hmmmm... now that I think about it, yeah it seems to be discolored. Thank you. 🙂

crystal wraith
#

Ahem. Like I said. Not a bug. And you get 3 Dura's Tears for 20, 60, and 100.

#

Now, enough whining about rewards when it's not a bug. Thanks.

tulip dome
#

Not sure how to prove this, but I had a bug in my 2nd Phantom of Horror's Eve run today. The fight went through as normal and the screen showed I had collected 30 candies, which I confirmed. Straight after that the next screen showed that I had successfully collected 16 tokens. I watched the fight that had been recorded and it was a completely different fight from what I had just seen to get 30 tokens. I also submitted a support ticket in the game client.

timid jetty
#

enemy hero dissapear after being cocooned inside spider web. also, my hero dissapear after being coffined by fawkes. i can only see health bar and not hero

lavish plank
#

Our guild chats glitching out.

neat hamlet
#

game crashed constantly and eventually makes me redownload the game then over and over again

hidden void
#

Guild chat glitches and messages cannot be seen if you are playing game with multiple devices. I experience this issue with latest iOS in iPhone 8 Plus and iPad Air 3.

hollow wagon
#

I beat chapter 17 but it will not let me advance. Can you help with this issue?

gritty venture
#

@neat hamlet iPhone 5 or 6 variant?

gritty birch
#

Hey the link to vote for 2019 game does not work

#

For me nor my friend

neat hamlet
#

Try refreshing or clicking again.

half pilot
#

got a other phone the other day and set all my games over. But i couldnt get my account back for AFK Arena. I needed to start over, idk why. My main account name : Twister461, ID: 34023097
I cant get it back, normally it would say that you can get your progress back, but that wasnt the case this time

crystal wraith
#

Did you link your account?

#

Try speaking to Customer Service.

oblique wraith
#

So intersting story i was having a good time sitting on a massive pile of gold and then this happened

#

And now i can buy nothing. Any known fixes to this bug?

oblique wraith
#

Update:it sort of fixed when i got some gold after logging out but i still lost the rest of the gold i had AND it is saying that i have gear for my heros that doesnt exist. Which isnt game breaking but the notification symbol is annoying and i cant tell who i actually have gear for

wise sandal
#

How can I ever go to that place if it's all around bushes

honest ferry
#

You have to beat the team on the left side of the map with an all wilder team

#

When you go to fight them some additional text boxes appear

wise sandal
#

Every other thing I've beaten in that lvl it's only that little thing

honest ferry
wise sandal
#

Okey thanks

honest ferry
#

@wise sandal after this update completes I believe you will only need to use 3 wilders in your team to clear that camp

short patrol
#

Game won't load after the maintenance

#

I'm on an android not IOS

half pilot
#

@crystal wraith I did, but there isnt/wasnt a popup that sayed that i could go back to my previous game

sour verge
ancient veldt
#

Same here

crystal wraith
#

The event has been disabled until further notice. Sorry for the inconvenience.

#

@half pilot I'd suggest asking support in-game, on Facebook, or AFK Arena CS on Discord.

half pilot
#

ok

woven solstice
#

(I believe I somehow managed to start the fight twice with the begin battle button. Unfortunately I don't have better reproduction steps)

#

I also saw these missing assets recently going to the AFK collection chest

#

It also seems some of the background assets have been compressed and have visible compression artifacts

neat hamlet
#

Nothing major, just a visual bug. :) friends settings

thanks for the latest updates!
The censor and guild mail/description is fixed 👏🏻

mint river
#

Does anyone else here also having problems with changing their profile pic? I always getting "network" errors.

round copper
#

Anyone else having problems with diamonds? I'm claiming them from quests, and getting them in the tower but the amount of diamonds I have hasn't changed 😅

alpine pine
short patrol
#

Game runs fine but can't see certain characters profiles or models when in battle, Lorsan being just one of them I can't see

alpine pine
#

My game was being a bit slow and every time i reset it would bring the map up for a little, then go back into the battle so i can retry. i think one of those times i clicked the “Begin” button to go into the lineup scree, then also hit Start to start the battle, so it broke

obsidian pond
#

What are those ?????

#

@vestal iris ?

#

Have you it too?

light thicket
#

Is it an intended feature that Shemira kills her teammates with ult when Charmed by Soren?

glossy sail
#

@light thicket Yes when Soren charms Shemira, he makes her fight against your team. You have to use units that turn him away from your team to help them "evade" his charm and deal more damage to him.

neat hamlet
#

Hogan no longer wields the upgraded sword for Legendary and higher, which is disappointing. He now wields the basic sword. That happened since his animations got changed.

severe pebble
hybrid tundra
#

Why?

#

Why could I use chat so far and now I can't even send any messages?!?

#

This is one of the main features of the game! If you deprive me of it, there is no point in playing further!

crystal wraith
#

You've tried restarting?

#

I've never seen that. If the problem persists, message AFK Support.

hybrid tundra
#

Yes I tried but it doesn't work

rose coral
#

some of the people are on the same chapter as me and are not shown on the map (Wolken) while some that are not (imkay) are shown to be on the final stage of the chapter, I have restarted the game and even it has been around 5 days since i entered that chapter.

upper bolt
#

After the update, I used 10 faction scrolls and it used up 2700 of my diamonds

rotund dove
#

My game keeps going to the "restart/retry" thing whenever I try to tap the tavern. I've restarted my phone and game many times, but still no change. My phone is still connected to the wifi, and the tavern is the only thing not working

daring sequoia
#

Not sure if it’s a bug or not or just compatibility with my phone. But I have to constantly delete and reinstall the game after the update because the game crashes on the “Lilith” screen. I use an older iPhone (5S) so that’s probably why but even then the game worked perfectly fine the other day.

hollow thicket
#

@daring sequoia I have the same exact problem, using it on my ipad

blazing zealot
#

Saveas grezel skreg vanished

dim tendon
#

Game won’t even launch properly :3 can’t play

vestal fulcrum
#

Hmm

gritty venture
#

@daring sequoia @hollow thicket it’s a issue with iOS software for older devices

#

Only solution is uninstall , reinstall and when game starts ( anytime you launch it) make sure to click on internal download and pause. Sometimes it takes awhile, before it starts downloading

hollow thicket
#

where does it show that

#

on the loading screen?

#

ah i got it

gritty venture
stray veldt
#

hi i dont know why my game stuck on loading screen when i try to open it up

#

ios 13

#

usually after few minute i reopen the app i can get in but now it took so long

brazen dune
#

Wrizz disappeared before I could even start a fight - all I have done was going back to map from the new formations tab

thin hawk
#

audio issues with wrizz/soren fights

#

incorrect music plays, and incorrect sound effects

obsidian pond
#

still have the ??? bug

neat hamlet
slow sinew
#

Games not launching anymore after the update yesterday... No pumpkins for me :(
iPhone 6 Plus

delicate rune
crystal wraith
#

Sometimes it does that. Try to post it again.

delicate rune
#

@crystal wraith Dw I found a way to beat it lmao leave a reply to my replies! But thanks for the tip!! Much obliged!!

#

Still muted lol was just trying to leave a reply anyways still manage to work aroubd with mute issue. Thanks again

crystal wraith
#

System cooldown is a bit weird. I believe the limit is 100 comments a day and I assume you haven't reached that. Sorry for the inconvenience. ulricry

delicate rune
#

@crystal wraith np and I havent tbh

grizzled umbra
crystal wraith
neat hamlet
#

game isnt launching

tame plover
#

Impossible to run Arena battle

fallen wasp
#

Anyone else having issues with Challenger Tournament?

#

Everytime I try to use my free battles, nothing happens and animations for pressing things freezes

fallen wasp
gritty venture
#

@stray veldt what version of iPhone?
@slow sinew uninstall, reinstall, and every time you launch pause the internal download,.
@neat hamlet Apple or android? If apple 5-6 version , do same as Nexory

#

Issue with Apple software and older devices

blazing zealot
rocky zinc
#

Cool baden

placid night
#

@blazing zealot got the same. Fight keep going, but can't see anything

stray veldt
#

@gritty venture iphone XR . ios 13.1.3

gritty venture
#

@stray veldt not sure about that, but try the solution for iPhone 5 and 6 variants. Uninstall, reinstall. And every time you load the game, pause the internal download that is top right under diamonds and left of bag

stray veldt
#

@gritty venture alright , thanks man

slate harness
#

My game keeps crashing especially when I go to my third team in the challengers tournament

blazing pivot
#

This happens randomly since last update. iphone 6S+ with latest ios.

surreal vault
#

My hero estrilda has disappeared . I didnt realize she was gone until I just got another one and noticed I can ascend her. What's going on??

wispy relic
#

Fix the Skreg ultimate that leads him to the enemies side so far that he's just humping the wall having to use his ability multiple times until it glitches to where the rest of his enemies disappear along with him and he is fighting them in the shadows.....

#

😒

dusky linden
#

I just got a negative amount of diamonds ... how is that even possible ? and a glitch with gold signs for signature item on Gwyneth that slow me "insufficient amount" and then uses them without giving me the upgrade ...

north folio
#

I play on iPad Air 2 and the game keeps crashing especially in arena and I have to uninstall and reinstall the app continuously

twin kernel
#

Either I'm tripping or the heros summonedfrom blue soulstones are not being saved in my pool

humble bramble
#

Rosaline will get stuck in on the left side of the screen often when following Estrilda

dense widget
inland rapids
#

Tyn, not a bug if you have 2 of the Hypo thingies and 3 wilders as i think im seeing rn

shut grotto
#

not a bug, but i doubt Kaz is speaking in third person about herself?

errant oar
#

My game crashes like every 10 seconds since last update. I tried redownload client from AppStore 3 times. Also I found that if I log off from my account, game doesn’t crash. Help me! Here’s my data.

neat hamlet
#

It's making my OCD cry.

slate harness
#

My game keeps crashing when I try to get on and then if I do get on it crashes after one battle. I have tried deleting and redownloading the game but it doesn’t work and if it does it doesn’t work for a while and goes back to crashing. iPhone 6

trail flax
#

Anyone know why AFK crashes on bluestacks 4 when i try to log in

brittle stump
#

<@&545792117956673538> Hello, I've made a purchase to an 'exclusive' bundle and after I paid with my credit card I didn't get the bundle and instead got a "coupon" for .99$. If you could kindly give me the bundle or refund the money back since I didn't get what I paid for.

glossy sail
#

@brittle stump Hi, we're moderators for the Discord, not the game. Kindly message in-game or facebook CS for in-game matters. And also please do not @ all of us, if you have Discord concerns there is @mental bolt.☺️

#

We're also players.

brittle stump
#

How do I message in game staff

glossy sail
#

It's under your settings in game, or you can simply send them a message on Facebook detailing your concerns. Include photos so they can address it better.☺️

brittle stump
#

Thanks.

storm merlin
#

Hi, i just pulled a Tasi from 10 faction scrolls. After pulling it i went to craft an epic plus tasi. Right now i should have 2 epic plus tasi. I only have one Epic plus and a regular epic one. Whats weird is after crafting the Epic plus Tasi i still have a full hero bag which makes no sense. I also didnt get any warning for a full bag before using the 10 scrolls.

#

Just saw no ingame questions. I asked on fb.

glass sluice
opal gyro
#

Hello very good, I come to report a bug that I notice in the game and it affects me somewhat because the bug is that when I level up a character I go to the fight and, for example the character has level 85 again being that I I raised it to level 96 plus it takes away my experience, thanks in advance

eternal lava
#

I have a bug where cards in the tavern start to turn around on their own. It's annoying af, can you please fix that?...

crystal wraith
#

It's not a bug. It's a new feature. Many people have suggested it to be a feature to turn off, you can upvote those in #classic-suggestions.

agile current
#

My cards are opening themselves before I can press the button to open all. In addition, they open slowly, one at a time.

ancient fern
#

@agile current it’s not a bug. They added it as a new feature.

agile current
#

Then the open all button is a bug. Pls remove it.

crystal wraith
#

It's not a bug.

ancient fern
#

The open all button will still open all of them

crystal wraith
#

It just speeds it up.

gusty hawk
#

I can’t launch the game. Crash on launch every time with the newest iOS update. What do I do? I’ve tried uninstalling and reinstalling.

eternal lava
#

@crystal wraith found. Done, and thanks ✌

fervent hornet
#

Yo, just to report, when we pass a chapter, we are obligated to restart the game, it does not launch the new chatper, can you fix it ?

languid willow
#

Im having an issue in the Labyrinth. His dodge is too much and every time his ultimate goes through he replenishes his health. Im several power levels above him and i cant get past. I think the dodge rate needs to be lowered because this is too overpowered

#

It takes up the full time and i just lose my heros. I've used 3 Duras tears now to get past this and its on floor 2.

languid willow
#

Any idea what i could do...?

noble cipher
blazing zealot
#

@noble cipher the bug is caused by Skreg

icy charm
#

Lol funny mis typo thing. When stepping on this green one the text shows "you activated a blue switch"
When you step on the blue one right above it says "you've activated a green switch"

short abyss
oblique grotto
#

Same 4 me @short abyss

short abyss
#

I get the above error at login and the just have splash screen. It doesn't progress to the game

rare zealot
#

same with mine

brazen wagon
#

I'm also getting this Error 2 thing, reinstalled the game, but didn't work.

short patrol
#

Same here

neat hamlet
#

Same 🤔

fresh pawn
#

I also get this!

neat hamlet
ancient fern
#

Already been reported guys, no need to keep them coming.

warped pawn
#

Only can choose between servers 0-10

short abyss
#

@ancient fern sorry, I didn't mean to start a thing...

ancient fern
#

It's ok, at least we know it's not only one person having it. Just that we don't need everyone posting an image 😅

distant vine
#

Glad im not the only one. Had me worried

delicate rune
#

Same gotta wait for devs

warped pawn
stoic knot
#

Is your app red?

dim jackal
#

Can't connect to the game, getting error 2.
anyone familiar?

warped pawn
#

No but rn i got the server maintenance thing

#

Error 205 for me 😅

vestal cave
#

Same herein @dim jackal

delicate rune
#

@dim jackal I got it too

median timber
#

Getting error:2 all the time

delicate rune
#

Its undermaintenance

#

Gotta wait folks

woeful cloak
#

Bro I got the error 2 thing too

delicate rune
hollow snow
#

Wow

dim jackal
#

Having A FREAKING TIMER ON A MAINTENCE??

#

THE LIVE IN 3019

wicked obsidian
#

How long is this maintenance going to be?

glossy sail
#

There was always a timer for maintenance.

#

It says 40:41 on the photo.. I'm not sure if one was announced so that could be in test.

dim jackal
#

Just found out, never saw ANY game having a timer before

hollow snow
#

Definitely wasn't planned maintenance

dim jackal
#

they always postponed the end of it aswell

glossy sail
#

Doesn't seem to be planned, yeah. Either way, kindly don't discuss here. It's only for reporting bugs, and maintenances aren't really one.☺️ As well as it's not allowed to talk about other games here. You can do so in #545919777907015684 as long as it's not promoting it.

tepid dock
#

Hi just bought a pack and it didn't show up on my account. Can you help me?? 😐

mossy valley
#

Since the last update I’ve not been getting notification or ! Notices when guild chat has activity.

warped pawn
#

Same as @mossy valley

#

For a while tho

mint river
#

What kind of pictures does the app save and where does it saves thos pictures on my mobile phone? @mental bolt

crystal wraith
#

@tepid dock Message in-game support or Facebook page.

#

@mint river Should be in screenshots or just saved as regular images.

mint river
#

@crystal wraith nope, I checked both. Btw, I didn't save the picture, I just meant pictures someone sends you in a chat or profile pics. Or does the app don't save those pics to the cache (or amy other sub folder)?

crystal wraith
#

Oh no those won’t save unless you save them @mint river

languid willow
#

Can someone give me a response or something about the thing i posted?

crystal wraith
#

I don’t believe what you posted is a bug. @languid willow

languid willow
#

You watch the video?

#

He was level 5 and a team of 5 couldnt take him down. He kept dodging. How is that not a bug @crystal wraith

crystal wraith
#

Was this in labyrinth?

languid willow
#

Yes.

#

The rest of the team was defeated. I refought 3 times and couldn't defeat him. Full time out each time. The only thing above his head was dodge, repetitively

crystal wraith
#

Okay then yeah, sometimes the levels may be misleading. Especially if you’re going against just Zolrath.

#

You’ll need more damage.

languid willow
#

So 84k isnt enough?

crystal wraith
#

Try changing out Hogan and Satrana? If you have anything that could also root him or something that may help.

languid willow
#

And if the levels were incorrect wouldn't that be a bug?

crystal wraith
#

That’s been reported before so yeah

languid willow
#

I wouldnt make an issue of it if it didnt end up being such a ridiculous outcome and have cost me 3 duras tears

hollow agate
crystal wraith
#

Reported already.

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Thank you.

upper bolt
hollow agate
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👍

wet roost
neat hamlet
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restart game

mint river
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@crystal wraith That's a relieve. Thank you

grave plover
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Rowan blue potion cant be drink after his death and other red potion had been consumed

arctic atlas
warm ledge
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I updated the game to newest app version and when I go to open it, it says "Unfortunately, AFK Arena has stopped". It happened with the previous version update as well.

naive snow
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I also updated and now my game crashes almost immediately while loading

tepid karma
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Anyone knows whats going on?

gusty hawk
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I've been kicked from my guild due to inactivity because I am completely unable to load the game on iOS. This needs to be fixed please. I've literally lost $$$ because I haven't been able to do anything that I've been paying for. No way to contact support because I can't log into the game....

mossy sonnet
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Game crashes on startup since update

torpid oxide
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Nothing for me on IOS or Google

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@gusty hawk You could try to launch the game on a computer via bluestacks , it can help (if you have linked your account to facebook)

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Same for @mossy sonnet ^^

mossy sonnet
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tried nox already, same story