#bug-reports
1 messages · Page 19 of 1
Thoran curse does not dispel by Fawkes ult. Is it a bug?
The freezes and crashes are getting ridiculously often now... I hope they bring some stability fixes in next patches
#bug-reports anytime im fighting against Niru and he uses his less than 15% of maximum health vanquished from the battlefield on one of my heroes and there are heroes with full health beside the targeted hero with less than 15% they all get wiped out.
The game just stole some effing heroes from me
Was trying to ascend these two and got this error message
If you look at the locked heroes you can see I have two E+ and am about to get a third
But then that error message appeared
I couldn’t click back so had to close the game down
When I log back in
Those two heroes have just vanished
WTF
That’s actually horrible
Small problem: Thane's focus ability says "belinda raises her own crit rating by..."
umm idk if its intended, but whenever i get a haste speed boost the opposing team does too?? is this supposed to happen?
it doesnt show the haste or the rising lines on opposing but their attack and movement rises aswell
i tested it fighting regularly then fighting with lyca, the same result happened because they got buffed aswell
Wrizz battle is just a little bugged. Tapping chests doesn't show that you get loot. At the end screen it does, however.
@spark orchid shem frame seems a bit glitched
@errant kraken no? That's not the point of the report. I snapped a screenshot as she was ulting to show how I have no loot.
@spark orchid ik i was adding on but ok
If any hero frames were legitimately glitched I think I would've said but... They're not.
any news on the freeze issue yet?
When heroes disappear it's cause the game accidentally makes a dupe but it's invalid and that happens when u try to ascend them
At least that's the case on my experiences because I didn't remember having those heroes
#bug-reports anytime im fighting against Niru and he uses his less than 15% of maximum health vanquished from the battlefield on one of my heroes and there are heroes with full health beside the targeted hero with less than 15% they all get wiped out.
@spark orchid Not a bug. It's a newly implemented thing. You'll just get your chests at the end. Can no longer click em to pick em up during battle.
@hidden drift
wait why would we still have the chests come down and the numbers for how many we get if its not gonna do anything?
just to ig actually show you're gettin chests?
I like to give an update on the bug I have because it has changed slightly after the recent updates.
Let me start with a small recap. So I bought a new phone recently (after many years). Now my new phone has a notch (not sure if this is relevant or not). However I configured my phone so that the area to the left and right of the notch is reserved for the notification bar. Now it use to be the case that AFK arena somehow ignored this setting and tried to display part of the window there. This resulted in that part of the window getting cropped off by the OS. This was true for all windows in AFK arena except for the chat window, which was working fine.
Now after the update, this has reversed. Meaning that all windows in AFK arena are working fine now except for the chat window. I included a picture to show the problem I am having now with the chat window.
Another issue I still have with AFK arena on my new phone (even after the updates), is that AFK arena is not registering the correct place I touch the screen. It will always think that I am pressing the screen lower then I really am. This means that I have to press a few mm above all buttons which is really annoying because most of the time I miss the button. This will then resulting in for example: closing and canceling the confirmation window instead of accepting it etc... This (and the other bug posted earlier) only happens in AFK arena and not in my other apps. I also included some pictures of this problem. These pictures are of my new phone and are shot with my old phone.
The following pictures show the correct behavior of AFK arena on my old phone (this time the pictures are shot with my new phone)
Surprisingly for a mobile game, this game has only one bug for me. I have to open the app twice for it to actually open. The first time it crashed before even loading.
Still no word on crash fixes?!?
I’ve missed this whole weeks progress because of crashes. I can’t do arcane at all
Mobile games tend to crash a lot so its almost expected at this point
Not every single battle
Not sure if this is a bug or not..... When ever I use hearts to summon heroes, they don't count towards weekly quests.
@sweet halo Not a bug.
They're not supposed to count towards the counter... but it does count for Dailies.
Meaning if you haven't summoned 20 heroes overall, it won't give you the Weekly quest.
After placing my towers and such, I exited and cannot see my Guild Hall structure, nor my guildmates' portraits.
Who is that guild leader
Bean
So... this event is so buggy.. After placing my fort on the guild page, I cannot reenter into my defense to set up. Also, I cannot appoint exemplars in my guild when I have additional slot for em
Bean?!
I also cannot re-enter my own fort, or anyone else's for that matter.
Why is his name Chinese
@crystal wraith I can’t either
So that basically makes adding your own heroes into others' Auxiliary Towers impossible because I can't get into their forts.
Doesn't even work after restarting the app either.
Yea, it’s bugged for me as well
I can't enter my camp in new guild village
Restarting the app does bring back the Guild Hall and my guildmates' portraits, however if a guildmate has placed anything in their fort, I am not able to enter.
Still getting app crash on my xiaomi redmi 4 pro :(
@crystal wraith same thing as me?
Yes. @ruby fulcrum
Can’t get into guildmates’ camps or mine after the auxiliary towers were put in place.
😄 yeah we have that problem
great update, added new p2w shop look but didnt fixed the freezes 🙂
unplayable, freezes every time im trying to put tower 🙂
Yup can’t renter your own fort after set up
😄 guys just look chat up we wrote that multiple times
Game crashes when adding Orthos (through abandoned wagon) to your team comp in Labyrinth
Same issue as the others stated can’t enter camp ground just stays on the same screen
Cannot send messages to anyone, im 1000% sure im not blocked by the system or whatever. Please check.
What do the ! Marks on the guild camp screen mean? I can enter peoples camps if they don’t have a !, but I can’t if they do have one (including mine)
Like the new look, but the Diamond Shop is confusing. Says you can get vip points by buying diamonds, but doesn’t say how much.
New shop is a mess; you can see less items on the screen at once, too much visual noise with overlapping textures. It’s clearly not been looked at by a UX designer.
I can’t enter camps or edit my own camp etc super bug
No left hand Warek
Rotfl
the game still have crashes on android After update....
@ruby fulcrum Same issue here. Not even my own Camp is working. Is this an iOS thing maybe? On Android it works somehow
Peaks of time: Burning woods. The map is cut off and doesn’t load properly
Can’t place structures in my own camp
@wise slate not sure tbh
Can’t go back in my own camp or my mate’s camp.
le jeu il est tout pété
@signal phoenix english please also be more descriptive
If you're on Android and getting the camp issue try updating the game.
Some reason when those merc watchtowers are requesting for heroes it doesn’t let you in... I think the bug is mainly on iPhone
Dont know if this is a bug but please fix...
After update ios 13.1
Same problem as above ☝️
Orthros freeze the game
Same problem with orthros
freezing at the boss on the 2nd floor in lab
I can't enter my camp
There are a lot of bugs with the camp update
- When i try to place something nothing happens
- When i exit my camp i cant go back in
Can’t enter any guild members camps. When you try to enter one, transition screen pops up and then it brings up the same screen showing all the encampments.
For everyone here reporting guild bugs: you are able to enter a camp once the (!) has gone away.
is now bugs event?😂
These guys keep on adding content and champs when the game is still freezing for some players.
Good job!
When I begin battle in labyrinth with new heroe Orthros, the game freezes 
maybe u are lucky af @ember sentinel
My game also freeze when ever I try to use Orthros
Yeah but 12 chests is a bit more than just "lucky af"
Most i got in the past was like 4 or 5
I have no idea is that problem if localization, but in this part when i open green one, i'm getting a message "you opened BLUE", and if blue one - "you opened GREEN".
Sometimes able to place tower, sometimes go can’t.
Was able to move it once and now can’t move it. The place and cancel bottom grays out and can’t go back, have to kill the game to try again
Freezes everytime i try to send reinforcments to my guild mates 🙂 Games getting shittier stablity with each update
It’s saying arrow damage and I think that’s a typo ahaha
Games. Is crashing/freeze approximately after 1/2 min into apps
When you try enhance gear, or begin a battle. Games freeze
When useing this hero in labyrinth game froze when I don’t use him game works fine
so, don't worry guys. more bugs is more free diamonds😂
@jade scaffold no, i think if the enemy using arrow (or something like arrow) it will converted into health. cmiiw
my guilds tell me that there are a lot of Bugs after the update
Seems like direct message isnt working well? Can anyone confirm this??
Like when you try to tap the UI isnt redirecting to msg
it seems like my game crash in labyrinth..
😂
any1 facing this problem too?
it happened after i swap the new light hero in my team..
"begin the battle" n it just stuck n crash
Ok, now when visiting guild mates house. Game is freezing
any news about the freezing issue?
They're working on hotfixes I'm sure.
Crashes here too. But what a nice update
The keypad doesn’t close after changing encampment merc request text. Have to kill and restart app. Really annoying
Get free diamonds on hot fix so not complaining ahaha
Just wait for hotfix for a day or so
My sound is gone after a crash during lab just now. Tried restarting game and phone.
Hi there! I have a question regarding BlueStacks
The game is always crashing in the login screen...any solutions?
Can’t access guildmates camps, goes through the animations and takes me back to the camps screen
Idk why I still have them
opened a 10 cards back I got a copy of epic seirus but when i look at my heros tap and cant find it i only see the one i have
@nimble mauve maybe you have not exchange them to 40 diamonds each before the event ends.
yeah i don't do that
Soren just crashed at one second left, just letting you guys know there are still a lot of stability problems
So more lags in the update fps -40
I am pretty sure the labyrinth glitched. I beat wrizz on hard mode and got none of the rewards it said i would, he just disappeared and it acted like I had lost.
I think I have discovered a bug with the new update, when sending out hero's to defend a guild members tower you cannot re use the same hero so you have to put 2 different teams, one in each tower. This is all fine until you leave, then you can modify the teams in the towers, when you hit modify on one of the teams it then lets you re use the hero's you used in the other tower, this therefore lets you use the same team (probably the stronger one) in both towers and on-top of that frees up your other team to be able to be sent to defend another guild members towers at their base. IDK if this is a bug or intended but I assume it is a bug as it doesn't initially let you place the same hero's in both towers.
Huge bug with new guild war update : if you set a hero in a tower , and then feed this hero into an other , this hero vanish but the slot is stuck for ever...
glitch weapon, when i trying to enhance signature item
I’m encountering a bug where the auto-retire feature keeps turning itself off when I switch from one server account to another. This seems to be happening on each different server account and I’ve turned the feature back on several times to no avail.
Rip to warek’s left hand
I have duplicate Ira higher then Elite+ and the option to revert ascension is still locked
VISUAL GLITCH: Warek's hand is missing in this photo. This was me playing in Bluestacks.
I went to fill in some text in my… camp? And I couldn’t make the keyboard go away. I tried clicking into the little message window again but it didn’t change anything.
@shrewd nebula u can't revert legendary tier heroes
@everyone if ur game freezing in loading screen, please be patient. it will runing after few seconds
It freezing after, enhance gear, it freeing after you start a battle. It freeze when you open guild chat. Oh well. Need to be patient. Wait for 2 day's. If problem persistent. Time to say goodbye
@polar obsidian same here. Keyboard not going away after texting in camp
i say in loading screen. not everywhere Lol
Also, weird typo.
I can't actually change the loadout of my guildmates auxillary towers. I set it earlier, but wanted to alter it, wasn't able to in the camp itself or in the deployed heroes section. It said changes detected, made me exit but upon checking no change actually made.
When selecting guild shop from guild encampment the guild encampment music doesnt stop playing so you get both that and store music playing at the same time
And an unrelated bug, sometimes eironn tries to suck in while no one is in range. The range detection on the skill needs to be fixed.
And another hero bug, when you have a melee hero as the strongest unit and place in backline, rosa moves to the backline spot of where the melee unit was placed even though the melee unit moved to the frontline after battle starts
And she still bugs out against the edge of screen when following estrilda sometimes
There's currently no sound ingame. Happened after the hotfix 🐍
Rowan uses Razzle facing the wrong direction when there is nothing behind him.
Warek is well armed
The dispatch button lets you use heroes 2x
I quite the tutorial in the middle and now I'm stuck in the tutorial. I cannot add new tower
Well I solved it. I didn't know that I could delete the first tower
suddenly so many bugs, but i barely see any responses...
His hand is missing when still but reappears when doing animations
Cant do anything in my own camp, freezing everytime i try to do anything
Where is legendary lucius
That's 3 bugs I've found, easy to fix I think
They also go on to show the symbol they say rather than the one you stand on
yea
@cobalt portal there's a flag at the end but there's nothing else : (
that was as far dragged down as possible
if you have killed the enemies on the last tile you have completed the lab until the next reset
Oh i haven't done stage 3 at all
Any1 freezing within a minute or so
A type-o in thanes 4th skill. It says belinda instead of thane
Hello, not sure if this is happening to anyone else: i had upgraded my heroes to level 240 using money, purple powder, etc, but when i leveled up the resonating crystal, all my heroes are showing level 1, should i decide to remove them from the crystal. Is this a glitch, as i should not be losing all the effort put into my heroes @mental bolt
This isn't a glitch. @visual willow
Hi @crystal wraith , so we are supposed to restart from scratch? using Shemira as the example, I had upgraded normally using powder, money, etc to 240, and now, i would need to restart from scratch, because i leveled up the resonating crystal?
This doesnt seem too user friendly. I read the info on resonating crystal, but did not see that this would be an issue
Not sure if a bug, exploit, or just pure luck, but in the new guild event, found two towers protecting two pools with the exact same power, heroes, and signature upgrades.
I killed all boss even hard mode but still i cant have these why ?
Is there a bug or something like that ?
@vast ore Did you purchase the Pass?
I don’t purchase but i killed kane ?
But still nothing happen
Even the hard mode boses
You don't get the other rewards unless you pay for the pass.
The bosses only give you the points.
Yeah, you'll get the diamonds and the other dust if you purchase the pass.
My game keeps freezing at random times and I have to shut the game down and restart it. I have plenty of space on my device. It just started happening this morning.
The update stole my purple character gems I had five and it only let me use one
Having consistent issues where I cannot message others on in game chat on any channel. Connecting error message persists at top of screen. Screencap:
When I used Orthros from labyrinths, he managed to kill Thoran without thoran’s revive passive activating. May have something to do with the signature item.
The download thing in the top right keeps appearing but theres nothing to download. It disappears but whenever the app reloads it shows up again!!!
problem where i can only be in menu screen or else the game freezes instantly
Still no fix for freezing issue? Seems android related
Almost a month and still no fix this is insulting, event unplayable cause if freezes, guild grounds unplayable cause of freezes... This game runs shitter with each update.
There’s no Visiting Merchants on the tab of my alt compared to my main account. Is it only available on lvl 100 or more? ID: 23254489
As much as I find this interaction between Warek and Fawkes to be hilarious, I think this should probably be fixed in some fashion.
The key thing happening here is Fawkes uses his coffin on the bottom Warek, and then despite the effect being cleansed, he still gets forcibly repositioned across from Fawkes as if he were in the coffin.
Do you lose the units that people lend you when you move your auxilary towers??
Both of my towers were filled and when I moved them the units disappear so they have to be filled again. They were not recalled.
Tasi's faery drink Rowan's potion since the last patch. Playing them together is so bad atm, plz fix it asap
Keep getting this window when clicking on log in the encampment. Everything else works properly
@atomic cobalt Are you going on to other apps/homescreen on your phone and then comin back to the game?
Nope
activity point always show as "{0}" at the first open guild hunt. then show the actual value when i go back and open guild hunt again
The Log doesnt work... it only keeps on disconnecting
Can you be any more broken?
Cant even message you guys in the game.
Can i get a response as i cant message you in the game it says im not online
@thin obsidian you should contact the afk arena cs. It can take a while before they respond but usually u get a response on the same day
I just get the message im not connected and to check my online status
I mean on discord
Kindly forward that to the Facebook CS.
Also don't tag the AFK Arena CS please
Why facebook?
Only send concerns to the fb or in-game CS.
The discord cs has helped me very well in the past
I dont know how to contact the cs in discord afk
Fb in my experience seems to answer quite fast.
Ok ill message them on fb cheers
Keep in mind that it's the weekend soon for them though so it might take a while for them to get back to you
Ive messaged them but cant send them screenshots thanks for your help guys
My warric is missing a hand
Is there a bug in Guild section I’m trying to upload my Guild photo but it shows 0mg only the text is showing. Any idea why? Thx
Lucius loses 250% of his skills power when he hits 161
Or wording is not appropriate
im unable to chat with the in game support... it says please check your network and try again... over and over wtf.. no matter what wifi i use or phone connection.. while the game works flawless for years no lag etc... what is this im geting tired...
Lol but that is considered a bug lol
Oh lol
My team had to wait for Eironn's tornado to disapear to win. This may cause some attack teams to lose because of time out
any news about crashes on android phones? some players have and some others don't have crashes....I uninstalled and reinstalled the game many time, cleaned the cache, clear datas, i still have crashes when i fight, change items, open guilde camp and others...
I couldnt continue in the labyrinth because of this
no news for android thing
I could plunder with zero fuel and now i have negative one
Добрый вечер, незнаю правильно ли я пишу, но у меня после прошлой обновы через каждый 5 мин зависает игра или сразу зависает как перехожу во вкладки Герои. Что делать незнаю, может кто подскажет
Игра очень привязала к себе, а поиграть толком неполучается
saaame
would be the most helpful if you use english tho
not sure if they listen either way...
⚠️⚠️PLEASE CHECK YOUR NETWORK AND TRY AGAIN. i get this each time trying to communicate with in game support.??? the chat is no use if you cant post and my network is 100% working and so is the game and other games. i just cant communicate.. so im trying here.. saying like 3x over and over.. trying pm @ocean prism just to solve my account problém im trying for DAYS because this lame bugged in game support chat i canot reply...so how can i contact some support that help me fix the communicate with support... so ridicilous ⚠️⚠️🙏
@pallid wedge Message the AFK Arena Facebook page.
Allow time to pass as well. It is currently the weekend for Lilith.
@crystal wraith yeah this problém im solwing since Monday xD but i finally found someone whos willing help me $)
Might’ve been mentioned before, but grezhul’s summoned soldier is invisible
Greetings dear Devs
So it's me, Charlotte's (S24, id:2038479). With the recent update i find it that my game keeps freezing everytime i do some certain acts which including
- Opening the 'my heroes tab'
- Changing gear between heroes
- Level up-ing heroes
- Visiting a guildmate's ground
- Doing plunder event
- Doing arena battle
- Even doing summon
The list could go on but i prefer not to write all the details as i believe there could be someone before me who has poured their concern. The point is.. can you do something about it? Like do a fixing or two.. i've been playing this game for long and i don't want to leave it. By long is 8 months, and tho i'm f2p.. but i will continue to support your game in my own way. Btw my device is Xiaomi Redmi 4x Pro.
Thanks for your concern
Regards
Hello there. I put in a message about this earlier but I'm going to try again. I have the download icon on my screen and theres nothing to download. It does dissapear but whenever I reload the game it comes back. My server is 273 and my Id is 30841709. Thank you for your consideration.
After changing your profile description, the keyboard will stay regardless of pressing confirm or exiting out without changing anything. Goes away after pressing return, though. 🙂
I still have Sigils in my bags from when I missed the event turn in. They have not been removed from my bag yet.
Server S191
ID: 19855317
this charakter ist missing a hand most of the time - sometimes in animations it will be animated but most of the time it’s disappeared
ID: 17134175 S: 166
Graphical bugs in guild screen. I had fuel but it showed 0, after attack it shows-1
Guys THE LOG BUTTON on the plunder report forces the game to go disconnection after a load wait for 1 minute even you have excellent connection
Seems like warek Lost his hand during a fierce battle
Somebody before had the same problem
I just found out as well
I have noticed a bug, but there also appears to be a problem with the support chat as it's not letting me report the problem in game:
The 'Pillage & Plunder' tickets seem to be a bit bugged: at first it wasn't telling me I had tickets when I did. Then it was showing me with a negative balance.
Rowan keeps healing Tasi's butterfly, it's impossible to play like this, his potions are getting wasted on nothing
Yo guys i took my nara to m and thought about unlocking her signature skill, but after i did it she doesn’t do her ultimate anymore
Wdym @shrewd haven? Even if there is low health enemies?
When I press Log in new guild event the game disconnects from the server and I have to restart
Lv 7 guild (just leveled), only 2 exemplars apointed and msg pops up after trying to set more exemplars
Yes @stoic knot
The solar plane I’m using a legendary relic that greatly reduces health at the start and I can’t kill the bosses after taking it because they heal to full and take 0 damage after about 10 seconds for the rest of the fight......?
i also have the issue that i cant open my plunder log on the new guild grounds, it just ends in a dc and never opens
usually I play with nox, but with this new update my huawey p8 light is keep crashing ( never happened before , someone have the same problems?
When i try to check the log in my camp i get disconnected & have to restart the game to reconnect even if im right next to the wifi router i cant seem to get the feature working..
When I tried to name myself parangon
@finite mason why is that a bug? looks like working as intended
@wraith moat read whole relic description. It says they they will heal back whole dmg in like 15 or 20 sec (can't remember). It's just that you deal no dmg since the very beginning that they are able to heal full. If you didn't have this relic, you would simply deal no dmg whole fight. Solar plane is known for having insane difficulty
When i try to fight
Hi - I have a bug to repor
Report*
@rough stump hi I have a bug i would like to report.
Bug I found - When using the new hero Satrana in guild hunt against Wrizz she casts her ultimate 1x but will not cast as second time. The bar will regenerate full, but second ultimate never casts.
This occured on ever occasion I tested. I used the lineup below
#bug-reports. See my post
Any known bug with belindra SI ? I'just tried 30-40 games in a row and it never activated
Hey I tried to use the stargazer chance the hero
It just say error tried 3 times
I had 10 card but now only 5?
Why did I lose 5 cards I just went inside and then out to try if it would work again ?
@odd tree that’s not a bug
wrizz doesn’t use energy
Bug with pillage and plunder atleast I’ve currently been experiencing it but when I try to fight enemy towers I just crash
I LITERALLY FINALLY LUCKILY BEAT THE LEVEL AFTER LIKE 100 TRIED
AND IT JUST SAYS ERROR
AND RESTARTED
AND THE LEVEL DIDNT SAVE I
WTF
oof
I literally can’t beat it again, gues so shall just, do 100 more times or wait a year and hope for something
I just went to check if gear rolled in the guild things and I’m missing 20k+ seals, don’t know what the shit that’s all about but figured it would be good to say anything. I don’t expect I’ll get them back because fuck me ive had to save up for a good piece of gear but now that 2/3 of my seals are gone and I can’t prove it maybe someone can look into it so someone else doesn’t get fucked for the next couple weeks like I just did?
But report: log button on my encampment does not function properly
Bug report: when trying to swap out heroes in my guild camp, the icons would come up black and say my team was already full. It was also showing heroes I'd ascended to higher versions earlier that day
Cannot submit support ticket -
Bug Report; Pillaging - I beat 4 hero’s and went to battle the last one with a new team. It shows only one hero left on the main screen but when I start the battle all enemies are there.
The no sound issue is fixed by moving ur volume bar in app settings.
Randomly getting booted to title load up screen during various activities. Maybe it's just my internet; but just in case this is occurring to other players as well, it might be worth looking into.
Animation bug. Hand
Whenever I try to edit whatever I typed in the chatbox, it'll start lagging severely after a few edits and glitching whatever I type all over the place. The lag then carries over to any typing on any app until I restart my phone. Using Gboard on Android 10 Pixel 2 XL, issue happened on Android 9 as well
I was fighting guild boss and it was only Raine and Belinda left. Weird thing is Raine died, but Belinda still had some health left. The game then just said it was completed, there was no death animation or the animation of all the treasures moving. It just went to rewards page.
Currently, game is borderline unplayable due to the game freezing on practically every action, like pressing back from inspecting a hero, trying to load a mission, or literally anything else.
Playing on a xiamoi Redmi note 3 if it's relevant
Didnt get VIP points added when I reached lvl 110 :(
i still have the sigils from the last event but it literally says in the description they should disappear once the event is finished?
The game crashes when I try to watch my log
has anyone been having freezing issues lately?
Just trying to confirm to see if its gone or nah
nvm its still happening, just a heads up
So it's not registering attack regens now
Hadn't been on for about 14hrs so I knew I had a point Regen in there
Hey everyone, has anyones game been lagging recently?
Hey guys , what a great game this is !! i got 1 issue ,sometimes i get Error:Failed to connect.Please check your network settings and try again message almost on every click i make ingame ! i must press retry a couple of times before it is okay and still it appears again and again on almost every click i make ! veeeery annoying ! any1 got a suggestion ? i play from greece and my internet connection is fast !
Can't open log in Guild Encampment. Internet is working fine and I've no problem with crash whatsoever
@left junco Restarting the app can sometimes fix the problem. Sometimes I turn off my wifi connection on my phone and that works too.
Idk if a bug, but it's the second time this happens to me with the guild event
Shows that I have 0 attacks, when actually I do have some. Makes me have to always check the baloon
Oyuna giremiyorum.
I cant play the game.
when I try to view the battle log for the guild event it just starts loading and basically crashes
HELP
He miam lol, are you french @lapis willow
oui 
Trying to send an image in guild chat but after clicking the roll, all my images are not showing up.
While I’m doing Lab I’ve seen when Orathos used ult and Nara hooks someone, the person who gets hooked gets hurt until they die
The ultimates begin to lag, in this case Nara popes up and no matter how many times I tapped on it it wouldn’t actually do the attack??
I found a bug in the guild wars auxiliary towers:
You can basically slot the exact same team in both of another player's towers with this trick
I can’t check the log for the event. The log will act like it’s loading, but then loses connection and asks me to retry. If I try it a few times, the game crashes
I’m seeing handless Warek as well
Yeah. I didn't have an issue viewing the camp log when it didn't have anything to show me. But it now has an Exclamation mark and I received reduced rewards meaning I was attacked. But I now when I try to view the log it disconnects and can't reconnect. Only thing to do is restart the app.
Hello, I am trying to pick a relic from the boss on 1st floor in arcane labyrinth but the Choose button just moves with every tap not picking the relic :/
After opening chest with a portal I was able to collect the relic
Cant open them Logs @ the guild grounds thingy. Have to restart every time
@sudden nebula I was coming here to say this same thing.
So, uhm thats a little odd, allowed me one more attack even tho I already did 1 and now im short one 🙈😅
Yo. Just To Warn you that Orthros’ bottom right right talent is not yet translated info french. Hope it helps. Good luck guys !
I'm having issues trying to place structures in the new guild feature.
text for the rank is not properly set
seems to be for the whole division
whatever comes after platinum
On viper marsh, the first boss to the left doesnt drop a relic chest. Is this a glitch, or ment to be?
I assume?
https://cdn.discordapp.com/attachments/441477431501783062/628740141497974798/Screenshot_20191001-204841_AFK_Arena.jpg works on my alts but not my main
Game has been crashing mid battle whenever I attempt guild hunt, unable to do guild hunt for 2 days now ::
How to conntact the developers? I buyed the premium pass but did not resieved the cristals
@fiery void Message the in-game support or AFK Arena's Facebook page for help with that.
I can’t check the log for the event. The log will act like it’s loading, but then loses connection and asks me to retry. If I try it a few times, the game crashes
Sooo...due to lucky pulls in the events, a couple purchases, and friends, and quests I got to pull 6 sets of 10 heroes. 4x sets by gems, 1x by hearts 1x by faction scrolls. I wrote down my pulls:
42 Greens, 18 Blues.
I know you can't expect a purple hero after every single 10 pull...but I'ts been weeks since I've seen a purple, and I'm getting super unmotivated to play, because I can't progress. And with so many greens I can't even accend heroes. I'm stuck in game because my heroes aren't high enough level for me to move forward, and even buying gems won't get me anywhere if I can't get a purple hero. So, I think your RNG might be broken.
When I’m battling and my hero’s do their special move, they do the move and in the middle of it they die and don’t any damage to the enemy. Also when a fight ends and sometimes mid fight the enemy or my allies while glide off screen
Also sometimes the game will crash or won’t load period when I have perfect connection
There’s a visual glitch with Rowan where the animation on his potion always appears on the bottom left character
More evidence
Today, I tried to collect my gladiator coins(I had currently 48k to save up), which was roughly 9.5k. When I clicked it, the gladiator coins disappeared but I never acatually recovered the coins
There's a small typo in the fast rewards description. A comma is missing after Fortuna
The chat notifications under profile > support > help constantly reset despite having been read. Its frustrating to have to open that window every time I login.
Do you reckon this is a visual bug for Thanes skill or intended?
Already reported.
Would this be a bug report, the guilds don’t refresh even when I press refresh? :((
Seirus Bug:
Stun can target no enemy.
As shown in the picture, 1 water is on Luscius, another on lyca and another on nothing.
If you can see, the 3rd water is directly inline with seirus, behind luscius position.
This means instead of targetting pos 3 tasi, it chose to hit nothing.
Is there a known bug with labyrinth? Cause last lab run I was able to use the heroes I got from the camps for wrizz, but this run they aren't there lol
Trying to load the log in my camp to see who attacked me causes me to have this restart error.
any news on the freezing issue?
If you look closely enough specifically at his hands you will see a slight freezing/the frames slowing down making the image choppy. It's a small imperfection for sure but thought devs would like to know
i know its just a typo but 52th place is funny
Still pretty much impossible to play with the freezing issue. Completely breaks the flow of it all and takes you out of playing. Has there been any news on this? It's been over a week now
I’ve been locked out of the event before it ends with an ‘event will start soon’ but I have 6 fuel for the balloon. I think this is a bug? It’s annoying atleast
VoW freezes the game when I clicked the trigger switch and then click it before the text finished appearing
Also not sure if this is an intended feature but the game doesn't load when you open it while swiping down on the notification screen
Used my other team of heroes to take down some of the enemies. I killed 3 of the enemies, but after the defeat screen, i got force kicked out of vow and it shows that i did kill the 3 enemies. But when i try to battle them again, it shows the full team unscathed
BUG: Ira's "Piercing Arrow" bleed (reducing health regeneration) does not have any effect on Orthros's "Celestial Vigor" ability (Recover 2.5% max health per second), despite it working on Ulmus's "Life Torrent" ability (Recover 4% max health per second).
The new VoW crashes everytime i almost finish the battle. I can’t finish even one camp because of such circumstance.
This fight keeps crashing, I did the repair game option and everything. I tried over 20+ times. I was able to defeat the mauler camp north of it no problem.
Never mind that fight is crashing now as well
thane 😂
When i try to play and start the voyage of wonder, pretty fun to play the game novadays. Can you work on a fix please, almost a month with those fu....ng crashes on android phones, it's really boring. The game is just unplayable, i already try yo clear cache, uninstall the game nothing works on my huawei p8 lite. Do something please.
another crash, again, After each fights....
@civic leaf Sometimes if you tap around too fast, it’ll assume you haven’t finished your last chapter. Restart the app and see if the problem persists.
It's fixed ty
Rowan heals keeps healing allies that don't need em, like full hp allies.
These are constant
Anyone know what your supposed to get?
It may have been the final collection of rewards from the Pillage & Plunder event. @shut abyss
There is this glitch where if you play a certain gamemode or do a certain activity before testing a hero the background on the hero being tested changes. But it looks better like this than the original. I would say for the dev team to change it to this background.
Here’s the original background
How come when people chat me, I can see the notification on my phone but when I open afk arena to see the message it’s no longer there 🤔 some ppl have told me to just restart the app when that happens but still doesn’t work 🤷🏻♀️
does anyone still have their lost sigils in their bag? im not really sure what to do with these...
They just sit there if you didn't turn them in at the end of the event. Technically not a bug.
i forgot to turn them in orz
When I'm on my tablet the font is smaller than usual and additionally important info just doesnt show up. Levels, descriptions etc
Shows 10k coins only received 3k guild coins
Can this visual bug get fixed
@vocal coyote You don’t get all three. You get one of the three, chosen at random.
Not a bug.
Ah ok my bad 😅
Hi, a person in my guild has FPS drops (all the time) while she's playing, since about two weeks after a game's update. So we just want to know if her bug is already known by the dev or if we can resolve it. But let's explain a bit more her's problem and her "situation". She is on Android, with a recent version. She already try to reinstall or repear the game, she has activated the "low power mode". And she hasn't any other fps rates problems on other games she plays (games whitch can need "bigger" performance). Therefore for her the game has become unplayable so we would by glad to have a resolution of this bug. Thank you in advance and sry for my terrible English
@fresh heart Is your friend crashing at all? It may be best for her to come into the Discord and report her problems in our #android-crash-report channel.
When is the game going to be updated to hide the horizontal home bar for iOS devices such as the iPhone 11 Pro Max? It currently covers heroes names.
See bottom of this screenshot for an example.
Nara's ult against everyone, except Brutus, never works. It just cant execute, even if enemy has literally no HP.
Is there a know bug with Rowan and his potions that's been reported?
I have seen it around Reddit, but you can post it here too. 🙂
The crashed are already noted. They are being worked on.
I removed them because this chat is for bug reporting.
@gusty hawk Please keep this channel for bug-reports, we will think about adding a #bug-whining channel eventually
Please keep this channel for bug-reports
Bug in the fabled forest, defeated characters appear at full health once you try to attack again
I'm on Android using a Samsung Galaxy S7, and I'm trying to link my account to my facebook/google accounts, but it gives me this message: Unable to connect, please try again, ErrorCode=-3
Nevermind that, for some reason the game just lost internet connection and wasn't reconnecting. I didn't track when it happened, so I don't know what caused that, sorry :/
Lorsan ult sometimes doesn't cut enemy energy
Hello, pls can i ask why i have problem with apply for fifth mercenary even if i have already applied only for 4 mercenary? There is problem with Kaz, where i dont have any apply but game said i have...and i have one blocked apply by this Kaz “problem”. Thank you
I kinda double purchased the pack
Can I get one of them refunded? Or did I actually get the contents twice? I think it was meant to be a single use purchase
@vestal anchor Speak to the CS in-game or on the AFK Arena Facebook page about this issue. Also be sure to include screenshots. Be aware that they might not get back to you for a few days as it is the weekend for them.
tyty
From the chest in voyage of wonders, I chose Baden. Though I did not get him after I chose him, he just vanished. I only still have my baden that’s in my crystal, and I dont think the game automatically puts heroes in your cystal, plus that’s the one I already had. Seems like the baden I chose just vanished.
Everytime i switch servers, the game either crahes or i cant enter chat. Either way i have to restart game to make it work again.
Seirus is very buggy right now...
- His stun animation gets choppy at times, slowing down his timing.
- His stun consistently fails to target tasi when she is the 3rd closest enemy to Seirus. This only happens when Seirus is at the frontline, near Tasi. His stun still works if he is directly infront of Tasi and positioned in backline(which is a bad thing obvioisly)
- He starts attacking later than usual when he is in the backline, failing to interrupt things he usually could.
- He sometimes attacks 1 time before casting stun after using his 3rd skill at the start of battle.
- His stun still targets enemies inside Tasi's banish.
So my Rosaline was attached to Ulmus, at one point ennemy Galus kicked Ulmus out of the screen and while out of the screen Ulmus ulted and came back to his starting position with it.
And Rosaline spent the rest of the battle trying to go through the invisible wall and doing nothing else, was quite funny
hello, still on iOS still cannot participate in the league arena because it always crashes the app.
Connection error happens all the time , can it be fixed somehow ?!
Already been reported. Thank you 🙂
Im trying to open chapter 16 but it says “chapter opened: abandonment”
Just re-open the map or restart your app. It should be fixed. @outer kindle
thank you
Whats going on
The season has reset. Not a bug.
I believe that Athalia not using her Purging Frenzy here is a bug. This is the 3rd match I've experienced this in the last 2 chapters
Ingame screen turned dark and couldnt do anything after swiping through heroes. Animation is still there though.
When touching the Orb of Wind within 'The Unrelenting Blaze' of Peaks of Time, the log says that you have touched the Orb of Fire.
level 15-39 gave me all the advancement rewards for beating lv 15, but when i tried to move to 16-1 , it was locked.... then i learned i still had to clear 15-40 ... so there is something clearly wrong there
@neat hamlet If you tap the map too fast after completing the chapter and the animation isn't finished, you won't be able to progress. Just closing the map and reopening or just restarting the app fixes it.
I just bought the advancement pack for $20, got charged and a Google receipt. But the game gave me an error message and now the pack is still being shown as not bought. What can I do with this situation?
@radiant light Message the in-game support or AFK Arena Facebook page with proof of payment. They should be able to instruct you further with this issue.
okay, thank you
I don't believe that's bugged
It looks like you've taken a wrong path.
The portal is on the other adjacent platform.
The platforms with the blue portals are the ones you can use to go to the adjacent platform.
Otherwise, if you go to the landing platform first, you'll get stuck.
well then, thanks for the clarification, deleting my post
@scenic egret where you able yo fight yourself?? That would be awesome
@silent wing No.
It’s not possible to fight yourself.
Please leave this channel for bug reports! 🙂
A friend applied to my guild but for some reason his Application doesnt show up. When he tries again it says he already applied for that guild.
The game crashes when fighting in guild hunt and arena fight. Android
@upper willow Please make a report in #android-crash-report if you have not done so already.
This has been reported. It's not just Android either. Thank you for your report. 🙂
Auto-retire is not working for me
@oblique shard Auto-Retire only works for green heroes you summon after it's been enabled.
It won't retire the heroes you have before you enable the button.
ye I know, I had it activated for ages, and for the past few days it is just not working. I have to retire them manually after every summon
@oblique shard Have you been going in and out of alt accounts?
Yes, but it only happens on my main, 2 alts are fine
Sometimes it happens to me as well I believe (along with the reactivation of press screen effects) when I'm going back and forth between alts so that may be your issue. But thank you for your report regardless. 🙂
I just beat chapter 10 but I cannot advance to chapter 11.
If you tap on Chapter 11 too quickly, it won't let you through sometimes. Try closing the map and reopening. If that doesn't work, restart the app.
Just stuck on the homepage menu cannot log in already deleted the app and getting same results 😦
Thane’s 4th skill description references Belinda
Already reported, thank you. 🙂
Awesome. 👍
I'm having trouble leveling up my characters.
What's the issue?
Like, I have enough resources, but I'll level them up, and it wont save that i did, and then turn around and set it back to the previous level and say "insufficient resources".
The screenshot I have is not the best.
Why's this quest got a period? Lol
Why do i have wrong power numbers when my team have 2500 might?
when you're collecting gladiator coins, if you tap the chest then exit the gladiator arena screen before the collection screen shows up, you lose all the coins and the chest count resets
Hi, I'm relatively new here and I'm playing on iOS I don't seem to have the smart ascend feature. I'm almost done with chapter 9 & I can't seem to find any information about it not appearing for others.
Is it a phased rollout or is something amiss?
In the voyage of wonders (the fabled forest) I keep crashing on the first fight from the left on the top right island. As soon as I start the combat and the first enemy attacks I crash. Give my app crashes quite often (Maybe because I have an old Iphone but now it's literally impossible for me to finish this adventure.
Athalia is broken in this battle, all the others fall like paper dolls and she is neigh invincible, she wrecks my entire team.
Not a bug combat-wise I believe, it's just showing them as level 1s.
All the other level 1s in the labyrinth I’m facing die super quick, she is impossible to kill. Her special wipes almost my entire team. I can only get her health bar down, maybe 1/4th. It doesn’t seem right. You can also see the power disparity in the one frame. It has to be a bug. Update: Managed to get through it sacrificing a team or two.
Nearly game , you might want to get the artifacts that add hit chance. I had this problem with some addy type heroes. They dodge a lot compared to hour low hit chance. @trim rain
Sounds good, ty
Not entirely sure if it’s a bug or if I’m picking things up wrongly, but when in the Heros tab then navigating to the Hero portraits I was checking out the info on Thane’s abilities and came across on the “Focus” ability that “Belinda raises her own crit rating...”. Does Thane buff Belinda in some way or is it meant to read with Thane names there instead? (Relatively new player, and on iOS)
No, this is just a typo in the description. This has already been reported. Thank you. @tight anvil
@round torrent Cheers! (Sorry for the double posting of it though, didn't realise :P)
You're fine!
I'm kinda confused? It's not letting me move on to the next chapter even though I already beat 17-40
Oh wait nope nvm
Whenever I click on a DM that the game notifies me about, it deletes the message. Is there a way to recover it or see who sent it?
@crystal wraith quote="If you tap the map too fast after completing the chapter and the animation isn't finished, you won't be able to progress. Just closing the map and reopening or just restarting the app fixes it."
sad to inform you this is not the case, i received the rewards for finishing 15-40, even tho i did not beat the level yet... (so after beating 15-39 i got my advancement rewards, including a button in the bottom of my screen showing "advance" even tho i clearly had not yet beaten lv 15-40)
Rowan is not healing anymore
This was for after completing the chapter.
Your experience is different.
If you're reporting what you experienced, please include proof/evidence/information of the bug.
i am not sure its a bug, i thought it to be a welcome reward a bit too soon ..., seeing as i cant provide proof of something that happen 2 days ago... i'll go back lurking in the corner
My game is stuck on the loading screen forever, any fix for this? I tried reinstalling but that didn't seem to work
Hey, I can't reply on support message, because it says something about connection problem. My guild mates are also having the same problem
Ah seems like restarting the phone fixed it
which exactly negates the wark in the skills of fawkes, the mere enclosure in a casket or the time spent in it
at which point the second closure warek in the casket since it is released from it
In Labyrinth. They obviously killed the enemy with full HP but kept going until time ran out.. game didnt end in victory when enemy died.... sux!!! 
Guild hall is opened when tapping profile pic
If you have already collected 20 Companion Points for today, you cannot collect anymore.
Hi.
I purchased a pack and didnt get the items.
I am triying to Contact and send screenshots of the récipe but the chat thing in Game wont send photos... Also, noone answers
Try messaging AFK Arena's Facebook page. 🙂 @signal vector
Will try. Thanks
In the portrait section... Warek is missing a hand...
Already reported, thank you.
What is it about the music in the castle? - i`ve turned off the music that i have not to hear the annoying Sounds from the city - but the castle Sounds i have to listen to? why do i get forced to turn off my whole ingame sound just for the reason, that i dont have to listen to the "music"?
During the guild hunt, after Mehira uses her skill thing (I forgot what it was called) her icon (?) lags and stays like this the whole time
I am more than 24 hours in the guild and still cannot take part in the guildhunt, open the guildshop or "visit" other members.
Just finished the labyrinth for the 50th time level 3 and am rewarded with 25k lab coins. Beat wrizz for 10k also. Plus i had around 6k coins already, plus all the wins in the run. I end up having 30k total after i completed lab. How?
Hello, I want to buy the premium pass but I get only this. Can u help me pls?
Hey it appears I'm unable to progress to chapter 10, completed 9 and when looking on the map says 10 locked. Can press on 9 and open this but I've already completed it. Cheers, adam
Second time some BS like this has happened in the fabled Forest, first time I got trapped because an ice block disappeared before I even stepped on it, this time I stepped on this portal block and the ice block and the portal both disappeared yet I didn't get teleported
To clarify, YES the portal was there when I stepped on it
@jade pulsar You just have to close the map and reopen. It should be available.
@worldly sage Actually, there's no portal on that tile.
How come it showed one?
You can see the portal is on the adjacent tile. It should have never shown that there was a portal on the tile you're on.
Just because there's an emblem on the tile doesn't mean it's a portal.
That's the landing tile for the portal that's directly next to it.
Odd, well how about the time where my ice block disappeared before I could step on it, trapping me?
@crystal wraith nice one should have tried a bit more first! All good now thanks 😁
@worldly sage Without video evidence, I wouldn't be able to understand the problem without its recreation. You never stepped on the tile at all?
Never stepped on it, was the area pretty much in the middle of the map, cleared out everything to leave and it was the only path I could take to leave so I tapped to go to the portal but instead of stopping me with the usual message it just deleted the ice block
I came from that bottom path, cleared everything there then when I tried to go up to the circled portal, it happened
I'm not sure, but I believe you would have maybe had to step on that tile above and to the left of it. I can DM you a map that you can follow to escape this problem.
All I need to say is :
Nemora
Nature's Voice
Ascended
Im on IOS device
After the fix that you guys made when you switch servers the game wont load anymore ... everytime i have to close game and reopen it . I even repair the game , uninstalled it and installed it again ...
I should explain this bug. So as you may have noticed I'm French. My guildmate "Bobbinou" here just write a word that is "rattrape" which I believe means "overtake". But the word is censored because of the finals letters "rape".
Also my notifications stay here even if I check my messages.
First image is my friends merc as it appears to him, second image is as it appears to me
Nerfed gear is one thing but also 60 levels?????
What levels are your heroes?
In the 250s
I'm borrowing from a weaker player.
I've reported Merc bugs constantly in the last few weeks. Gear changing every few hours, etc. But this is ridiculous
i summoned a tassi, i went to ascend her to elite + it said i do not possess this hero, i restart my game and shes gone?
Now I'm getting heroes still with nerfed gear, but their level is boosted to my own heroes level
Borrowed from same player. His heroes are still 220. What the hell
I'm trying to talk at my friends and I keep getting a popup that I've been muted by the system. But no explanation.
Mehira's signature item talks about Kelthur at lv3
Il not sure of it's a Bug, but when i use a mercenary in the "journey of wonders" It resets the Energy bar between a fight and another
Even if i dont use his ability
Hi, I sent this via twitter also, says Belinda instead of Thane.
In Legends Challenger Tournament, what is the rank above Platinum? It does not appear correctly in English.
The rank should be Diamond. This bug has been reported. Thank you.
Encountered a weird bug today:
I wanted to buy the special offer (lasts only 2h), but could not buy it. Instead got this weird message:
Once I turned off WiFi (my home WiFi)., I was able to purchase. Never had that problem in any other game before.
So ever since mid September the diamond rank for me doesn't actually say diamond at all. It says key rank or something like that.
Text on Thane's skill is talking about Belinda
The description states "marked" instead of "locked"
@heady shuttle @raw rock These have already been reported. Thank you.
Trying to use BlueStacks on macOS Catalina. Get the following exception (adb logcat):
java.lang.UnsatisfiedLinkError: couldn't find DSO to load: libreactnativejni.so
Before that I have:
10-11 20:49:31.608 10588 10588 E SoLoader: Error when loading lib: dlopen failed: "/data/data/com.lilithgame.hgame.gp/files/react_native_libs/libgnustl_shared.so" is 32-bit instead of 64-bit
10-11 20:49:31.608 10588 10588 E SoLoader: Could not load: libgnustl_shared.so
10-11 20:49:31.608 10588 10588 E SoLoader: Could not load: libglog.so
10-11 20:49:31.609 10588 10588 E SoLoader: Could not load: libglog_init.so
10-11 20:49:31.609 10588 10588 E SoLoader: Could not load: libreactnativejni.so
From what I see, ReactNative added support to 64bit apps on version 0.59.1, but requires additional setup (https://medium.com/@andriidrozdov/reactnative-and-android-64-bit-new-google-play-market-rules-what-to-do-584b067d6f1a)
Still getting mercenaries coming in at level 160. My heroes are at 258 and the friend this merc was borrowed from is at 271.
I've tried messaging repeatedly about this bug and I just keep getting told that the mercenary level is determined by the level of my five highest heroes.
Also not a bug, but the whole gear is determined by the gear of your five highest heroes and if you undress those heroes your merc gets blue gear is really broken. Especially for trying to use mercs when fighting in the towers of Experia. Forcing us to have up to 5 heroes we're not using dressed in our best gear and have the team we're using dressed in subpar gear just so that we don't get naked mercs is bull
And because they aren't gear presets, we can't even easily swap our top five heroes into lower quality gear without undressing them, which triggers the disappearance of the gear on the mercs
@silent crypt Just reopen map or restart app.
It happens when you press the next chapter too quickly.
Thank you
Energy scale of enemy team is increasing much much faster than my team in campaign
Already reported, thanks.
Is there some problem in chat?
I couldnt send my msg
Been trying to tap the red ! But its not working
Am I muted? I dont think hopping thru channels and trying to recruit could mute someone
It was perfectly fine a moments ago until I relogin
Chats isnt updating but still recieving notif from guild chat
I am not able to leave my guild, open the guild shop with guild menu, take part in guild boss fight or visit guild members with guild menu.
Its working now
@neat hamlet try to restart the game and youll access the next chapter
Ty
Is Thane 4th ability suppose to be "belinda raises her own crit rating by 14%"
oops see someone reported alreadysorry
I am fighting a lvl 1 Athalia in the arcane Labrynth. Once her health reached half, it became invincible to all attacks. 100% dodge rate. I have used 15 heros, used the tears, then 15 heros again, then a third round of 15 heros, but still, she has almost full energy and half health! All of my attacks are dodged by her! Even Shemira double ulti (I have rosaline) is barely tickling her!
Anyone having this visual bug? This happens after the hotfix
Game wont go beyong this point! It all worked fine a few hours back!
if you play the game on BlueStacks and phone (at least) the guild chat is incomplete. some messages show on one but not the other
^ I back this statement up
@delicate rune This has been reported before the hotfix as well. Thank you for your report.
@ocean prism Hello, I need help. Several months ago I was playing at this game and I even made purchases later I needed to restore my phone, but at the moment there was no way to save his account with lilith games. Is there a way to restore my account with google play games.
Please don't tag CS.
oh sorry
If it was several months ago, I believe there was still a backup back then.
If you have any evidence of your account, such as Player ID, it may be easier to assist you.
Please message the AFK Arena Facebook page, their Customer Service will get back to you.
ok but if i have a proof of purchase is it work?
It may, but you need account information first too.
Like what account it's connected to.
But how can I find my account information if I have restore my phone
The game start at the begining
Thane isn’t Belinda
Already reported thanks.
My account completely reset as a "New Player" yesterday. I didn't get a new phone, empty my cache, data, or reinstall the game. I just did as usual and opened it to play and my account was gone. Luckily I had linked it, so got it back, but seems like a bug you should be made aware of. It's happened before to another guild mate.
Also, submitting to Support in chat seems to be problematic. I have full cell and wifi service and all other browsers and apps are functioning with full network coverage, but I keep getting this message when I try to respond to in game chat support.
Need help with server problem, a friend was on server 308 and now his char is away. Need help
@mystic raft Did he try restarting the game / Re-installing it?
Yes but the support was helping so its OK now but thx
not necessarily a bug, but in the german version of the game it should be called "Diamanten Shop" and not "Diamenten Shop"
@crystal wraith thank you. I'll do that.
Not a big issue but Thane still has Belinda in his skill description x)
anyone is stuck in infinite loading screen after new update ?
Any idea how to fix it ?
press settings press apps press afk arena press storage press clear cache
still same
ffs
gonna use bluestacks for now mb app gonna start working after time 🤷
Grezhul's hero card become shrieked while he use this item and have his ulti ready at the same time while in auto mode. Please look over this one.
Have seen these challenger rank labels like this for some updates, not sure if it's a bug or not and wonder if it'll be fixed
Already reported thanks @arctic atlas
Game freezes when i try to use the search bar on the faq.
Everything seems right to you till now, right?
This unusaul error out of nowhere
And then, i lost 2 fodders for nothing

LB fodders i got from the tower of light btw
That elite one i have is from before
Either Rowan’s Signature Item (energy potion) isn’t getting used or the animation isn’t showing that it gets used.
Seems to show up after the first battle of Lab or Peaks. I have a couple more videos if needed
It may just be my imagination, but can you please just double check to see that you haven't mixed the faction advantages up with Wilders and Graveborn? It somewhat feels like Graveborn do more damage to Wilders and not the other way around.
Isabella's Sig Item may be buggy. If we see "your mother's" LC match against Meinkampf... Starting on 2nd mother's Graveborn match Isabella are never shooting 3 bolts of lightning anymore despite not being interrupted. The 3 bolts works fine on the 1st Graveborn match though.
How has the super powered level 1 in lab not been fixed yet? On an alt and this shit happens constantly
@wide basin #classic-questions
Game crashes randomly all the time now. Can be collecting loot, starting battle, in fact anything where you tap a button causes the game to hang up completely. Last 2 updates haven't fixed this.
Shemira doesn't exist, and the fight can't start. Instead there's a pop up of an error
Found her...
from the first time I playing this game, and I always update this game. but the problem is still same. how to fix it?
I cant fight in guild hunts it always crashes when fighting
Can I get some help with campaign quests I never had the chance to pick up? Lost about 750 crystals...
I got question. Apparently fev of my guildmates didn t get E+ brlinda who is reward for playing for seven days - does it count as bug? I know that you might miss ome revards from boot camp event but for what i recall about login rewards it s guarranted right?
Belinda*
Brutus last grasp ability triggering even though he has a lot of health. Resulting in death first time his health drops to 0. Noticed in Peaks of Time: Solar Plane
@karmic ridge Do you have Seirus's Signature Item unlocked? https://puu.sh/EtoRt/a0a559c3bb.png
@distant hound I believe sometimes if the attack that hits him before Last Gasp can one-shot him, this happens.
I beat the 3rd Labrythn floor then the game froze on the Victory screen playing it over and over, I reset the app go back in im at Floor 1!
text of usernames is misplaced
Game will not load on iOS 9.3.5. I just downloaded the new update and now AFK Arena will not load. I have deleted and reinstalled the app a few times and still will not load. Never gets passed the white Lilith Games screen. How do I contact customer support?
@marsh jewel Message the AFK Arena Facebook page for support.
Ty. But, I don't have Facebook. I am trying through my main account and discord.
@ @crystal wraith thank you very much though
Been like this for quite some updates, the screen stays dark until the end of the fight (darkness can stack) when enemy Rowan uses his ultimate.
Test server chats are not functioning. History erased post update.
My friend @warm turret has some bug thats weird, he sais he has to force shut the game and reopen after sending friend gifts and other stuff, not sure what exactly happens but he can explain it :3 if he hasnt already that is.
hello hope you having a good day I'm having a problem as to whenever I go to view a hero or select them for any game mode none of them are doing the audio ques for example when I click on rowan to view him he normally says "need supplies" but I then tried uninstalling and reinstalling to see if it would help but no luck .
Can’t get past white screen reinstall app several time now and nothing 🥺
@upbeat depot Re-open the map or restart your app.
Restarted map several times, did nothing. Killing the app completely and restarting worked, thanks
Already reported, thanks.
Np
Enemies running towards your team will keep running even after you die. Not sure if it's a bug or that's how it's supposed to be 
Chat bug.
The freezing issue still exists. On Xiamoi Redmi Note 3. Frankly I'm bewildered as to how this still exists. I haven't played for a solid week as a result of it
Chat still shows new messages above my own. Tried repairing game, no use. What's the point in choosing support if they just tell you thanks we will keep it in mind??
Game crashes on guild hunt, and now what get passed the white opening Lilith screen . It hangs up and then crashes
Not showing how much points we have
My game hang up when opening. The white opening screen comes up but after 5-10 seconds it crashes down comepletly. Cant open the game anymore. Already tried updating my Iphone and the app... What can I do? Thanks for the help.
Not sure if it has been reported here, at least I couldn't find it:
Rosaline's "Crazy Crockery" (Lv.4) currently is only throwing teapots atm, even though there should also be a fork, tea cup and a saucer among the "projectiles"
Chats have been bugging out a lot the past day
Same Game crash: opening app, lilith logo white screen, and then crashes
New iOS app release has INCREASED crash frequency.....
Character image plate stuck like that for grezhul after spamming shemira's special and his twice after. This is with his Lament relic and Tome of Necromancy relic.
For anyone having problems with the game not running on Apple
@ashen rapids @summer grail
I've seen multiple reports in this chat already but I have the same problem with the app after the update. My app crashes while starting up the app on the white screen with the logo. I use Iphone 5.
such as the person above
I have black screen turning on the game today. Killed it and restart again and it load up but slow. After the app first crash I had to restart three time as it either give me black screen or crash after the white Lilith screen. App been crashing for the last few months with high graphic battle in the labyrinth and occasionally with daily guild battle. I'm using a Iphone 6s
@tawdry lichen look for my screen shot above.
So anyone on iPhone 5 or 6 , and have not done the iOS update . Do not do it. Or the game will not run
gotcha
If you delete the game , and reinstall. You can play , until that download finishes. Once a that hits 100% games crashes
#DURecorder This is my video recorded with DU Recorder. It's easy to record your screen and livestream. Download link: Android: https://goo.gl/s9D6Mf iOS: ht...
Hero decides to become invincible
Awful quality my apologies
I think Seirus is kinda bugged cause he have enourmous hp bar. Just look:
He take 65 million of damage that more than Ulmus. It is very strange.
Hi, very minor bug but a visual one nonetheless - Warek has one of his hands missing until he performs an attack, at which point it (not so magically) reappears.
@gritty venture Thanks i really hope they will optimize the game a bit for our old iphones lol, i've had crashes (many) before and i wouldn't mind, but when i can't even open the game...
@pine isle @dense spear This has already been reported thanks.
@pearl ice This is not a bug.
I have a little bug where i get the visual effect of the 2 hypogeans bonus while only ezizh is in the battlefield, so i'm getting the bonus energy recovered when injured
i can't see if its only visual tho, but im getting it in both my accounts
Uhmm I just bough sherima but my phone died when I bought her and now I don’t have her? Is there a fix
But it still took away a my tokens
Check ur bag
Hello on arcane labyrinth this guys are so over I wasted many Duras Tears; each time I try to kill them they just block block block block block all my attacks.
I went with a team of 15 heroes (5 per each battle) and they are just two. And I can not kill them is so ridiculous.
@opaque nest This is not a bug.
I have problem when i cannot see profile pictures unless i tap on them and all ingame images sent between guild members wont load at all
Bug for legends championship rank above platinum?
@karmic rock This has been reported. Thanks.
Just a normal day in the tower
Is there a known glitch where your lab heros vanish once you click off them or is it just me?
I just tried to reorganise all my heros and they vanished.
Happened last lab cycle too.
The word 'attitude' gets censored in the guild chat and is replaced with 'a****ude'
Well 4x*
Am loosing all songs musics on the game , need to repair it every-time....
@prisma rain Not a bug. Attitude is getting filtered, that's intentional.
Dears, in the Peaks of time, level Rest in peace, i can't pass the Headstone of Ancient with Blessing of the Ancient card! Please help!
I don't think this is a bug. Try this https://www.youtube.com/watch?v=FJ3Yh3XKFQQ&feature=youtu.be @icy nexus
Quick guide on how to pass the ancient headstone in Peaks of Time Rest in Peace.
Thanks Mei!
But it means, that with my level, i will not be able to pass, but i killed all the enemies and got required card!
It smells like bug;)
My game won’t load at all, it just stays on the white loading screen then crashes for some reason. I’ve tried redownloading it then tried again but still crashes, then redownloaded and reset my phone but same out come. Any advice?
@neat hamlet iPhone 5 or 6? If you have the game linked to Facebook or Game Center, delete the game. Redownload , once downloaded the game will do a internal download at top right, click on it and pause it. Long as that update isn’t finished you can play, it’s a issue with iOS . Still have issues pm me
@gritty venture its an iphone 5s and the game is connected to my game center lol and aight ill try it
@gritty venture Thanks! I was having that problem too, I’ve had it since Sat so it’s nice to know that there is a solution to this. Hopefully this will be fixed soon
@quick bronze looks like it’s on iOS. So we might get lucky or not. They key is to keep that internal download paused. When the game starts , you have to pause it every time. Sometimes it takes a bit before it starts loading.
Yeah it is a bit tedious but it’s better than constant deleting and redownloading it
I had a bunch of legendary/ legendary+ gear and it disappeared suddenly.
Have strange error, cant fix it, I have internet, I restartem phone etc
iPhone 6S, even reinstalling doesnt work
Hello, i'm in 17-35 and i have never received emblems outside the rewards you get for summoning heroes. i want to know if there's a way to get them back since it stops me from advancing my equipment
@junior current This isn't a bug... Emblems are random drops once you reach Chapter 17 in your AFK chest. There is currently no way to revert signature items.
@crystal wraith in more than a month not 1 single emblem is dropped?
Like I said. It’s not a bug. You’re just unlucky.
Ok chats are messed up
Today have an issue with numisu totem. In lab on hard mobe he put it behind my Belinda and she start attacking totem. After several (1-2) ultimate attacks she finally manage to destroy it but my team were killed. After resurrection of team i start fight again and numisu's totems were destroed normally. In both situations i have icebringer and firebringer.
@lyric stag Have you already used this redemption code before?
@lyric stag It’s possible that it may have expired.
So I beat this stage right as this happened will I receive the credit or have to redo the stage
@coarse comet It may be possible you'll have to do it again as I'm sure the records may not have been saved due to having to shut the server down.
Been having this issue all day I’ve uninstalled/reinstalled and nothing. At one point it popped up saying there was down time for 1hour but nothing has changed
^ same issue
after a while it starts updating but stucks still I have the same issue
Is there supposed to be an update in the App Store?
I did update from the app store and game itself still getting same error
Mine is now working if you just keep clicking confirm it will show up with a disconnected notification push restart not retry and just keep going till it does it’s update
Gift of light is broken. There are many reports of people being able to collect Lucius right away. The assumption is that they spent the required money in the past so now they can collect. I have spent the required money in the past but I can’t collect.
I didn’t get me 600 diamonds compensation after the update 👀
That didn’t worked for me I slammed that confirm for like 20 minutes straight 🤷🏻♂️
@terse turret u play on multiple server? Because I collected with my main but didn't recive the diamonds on the 2nd server...
well me too.. even if it was a 2nd account.. I always recived on both
didn’t get my diamonds on any server... wtf!!
they didnt change stage 23-24, helppp
Also only got the compensation on my main account. Not my mini which needs it more
Same 😬
I didn’t get my gems
I didn't receive the 600 diamonds either... also like many others, I've spent over 100 dollars in the past (but not in a single purchase) and can't collect the "Gift of Light", while many others on Reddit claim that they were able to collect it without spending that much...
I bought Regal Rewards, but I didn't get the immediate rewards (600 diamonds and 60 epic stones). There was an error message, so I quit then restarted the game and I only got 1580 VIP points and the immediate rewards are missing from my account :(
No 600 diamonds compensation 😦
No diamonds. No Lucius
Hello
I haven't 600 diamond compensation and my donation exceeds 7.490 rub (to be precise, 10k+ rub), but I did not receive the Gift of Light
Have updated it and still shows needs to be updated....
Can’t get in to it
Yea there’s no update on apple store
I'm also in the "No 600 diamonds for maintenance" boat
I didn't get the 600 diamonds that were said to be rewarded after the update
Some weird text stuff happening when it comes to profile description. Sometimes it censors out the ‘s’ in Discord, sometimes the words overlap each other.
Text formatting error on defeat screen
Cant send screenshots because i have little to no signal (text barely sends)
But on the part where it says "advance" the e is VERY off
Raine's Signature Item does not mark the ally with the highest Attack but instead Highest Power. She stopped marking my Belinda as soon as she got less power than my Thane, even though she still has more power than Thane.
Since the Signature Item got reworded from "strongest ally" to "highest attack", not sure the words are a mistake or the design is mistaken.
itd constant btw
You can't type words ending in "S" on guild announcements anymore
edit: If typed in uppercase it works !
A "?" goes in place of S, already tried retyping or changing
I'm also in the "No 600 diamonds for maintenance" boat (с)
In regards to any users with the 600 diamond issue:
It apparently has to do with opening and closing the game. If you are in the game and received the mail (or possibly that the system saw you as logged into the game but you weren't in the game yet, etc.) but did not collect it and closed the app then came back, the mail will disappear. The dev team is already investigating this issue. Thank you.
Thx for the info @crystal wraith
Thanks Mei. Was wondering where my diamonds were. Also no Lucius despite previously spending money.
Same here^^
In my game I'm not receiving the diamonds I was promised nor the diamonds for lvl-ing up ik its 10 diamonds but it leaves Mark's on u know each lvl up and quest complete for no prize my acount ( Tailscute)
Do you think its necessary to fill an individual request for the diamond issue?
I do not.
Yes it's what I was told to do when speaking to mei on the game
As it stands, the dev team seems to already be aware.
I wont flood them then. Thx
That means that on top of everything, we already have a bunch of reports on all of our platforms and they will work on it (it's 10 PM for them right now). We should have more information tomorrow.
Ik ik I do but I filled put the report as told I had to even make this discord back to life after so long not using it just to tell them
I do wish them luck tho I see the community types those diamonds roughly
I don't know if it's really a bug but still couldn't find how to change it, the text police is different and disturbing my eyes, for example the "Advance" button is now on 2 lines and not just that, nearly all the text in the game has been stretched and it's making my eyes bleed
No problem. If we cant wait, better not play this game. @crystal wraith
AFK chest does not show the amount of afk loot it has, it's been like this for like 5 hours
I have an issue with rewards I receive in my bag going missing. Like rewards no longer being there. Or even collected loot from the VIP goes away after its collected. I've lost too many diamonds to count, and rare shards.

