#bug-reports

1 messages · Page 17 of 1

patent wasp
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Please fix Grezhul's ultimate skill, his minions doesn't use any skill at all.

mental moth
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I encountered a bug where my gladiator coins were not added when I claimed them, it's only about 150 but I can't tell how often it happened/ will happen and for how much

distant marsh
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i don’t know if this counts as a bug, but i was reading the arcanists union and i’m PRETTY sure this is supposed to be silvina and not isabella?

wintry sinew
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Typo mistakes do count as bugs 🙂 @distant marsh good looking out!

gilded pewter
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Rosaline skill says follows teammate with highest attack power but is based on overall power this should be reworded or actually make it based on attack power.

olive steppe
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The way that some of the things are said at the bottom "I can my allies use their ultimates more frequently" has some grammatical issues, not sure if that counts. If that's already been reported, sorry!

neat hamlet
#

had a bit of difficulty adding someone, our "global chats" were entirely different and he couldnt just add me after me just sending a message, and when i did add him he messaged me and i got a notif on my phone but no dm from him at all, and when i do dm him myself nothing is there even though i got a notif, and they don't show up in my messages at all either

icy brook
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This is something that happened yesterday and on my phone, so I don't have a video or screenshot, mostly because I got distracted for a moment, while combat was happening.
So basically, I was grinding lab and had the thunderburst relic. I remember I was trying to check something out (I believe still in the game, might've been the faction bonuses), and at that same moment, an ult happened (time freeze, you know how animations work) and I have no idea about the actual interaction technically, but the heroes never unfroze. They were frozen, with the darkened tone of an ult animation moment, but only thing happening was continuous thunder strikes, in short intervals. It stayed like that until all enemies were dead and I won.
I believe even then the background didn't go back to normal (during the cheer animations).

glacial geyser
cinder pawn
digital needle
glacial geyser
#

@digital needle Ok my bad, thank you! 😄

thorn delta
#

Says my Device is not secure when i want to purchase gems

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What can i do?

hard gale
#

The game just starting hanging on the loadings screen animation! I have to multiple times restart the app before it wants to show the login process. Iphone Xs

pure salmon
rotund dove
#

Some of the heroes titles are incomplete on the cover of the story book.

neat hamlet
#

My heroes randomly lose their gear even when it’s equipped it’ll just disappear

hard gale
#

Fix legendary tier heroes in campaign plz.. its stupid that they do more dmg than ascend tier

neat hamlet
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@hard gale it’s not broken lol

neat yarrow
#

Not sure if this is a bug maybe a new update but my silvina a few days ago

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Vs now

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No gear change and she’s one level higher but.. her attributes are lower ):

neat yarrow
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Ohhh it was just because I needed to reactivate the union creepyvina

flat sigil
#

So either english description if anthalia skills is lacking or anthalia is buggy. She is immune to sleep to stun and to shemira silence when she does her skills. And her skills can not be interrupted by nara. So either fix description of her skills or fix anthalia

low moat
#

Does anyone know a surefire way to get ahold of support? My main/alt accounts won't load and support hasn't returned any messages in over 8 hrs :/

hollow thicket
#

you could find the leader of the swarm and blow into their house gunz a blazin

modern merlin
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Hi, please help. I unable to add my friend using his ID

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Anyone can help me with this issue?

neat hamlet
#

U can Finish the Quest for Following on Twitter without Follow xDdust Elite

viscid burrow
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or am I the only one

dark sleet
#

Good morning, how are you?  so I'm here to ask you to refund some purchases made by my child on your app.  He used my cell phone and without my permission made 5 purchases in which I would like to be refunded and for which under Brazilian law I am entitled.

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I don't care if you ban the game account but please refund the amount

zenith umbra
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@dark sleet nice try

neat hamlet
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@dark sleet you would be better off messaging support or AFK Arena CS

rotund cargo
neat hamlet
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@dark sleet p sure you can refund that on your google account? they'll take away the diamonds tho so you'll end up with negative dia

worldly zealot
pseudo ingot
#

Any chance of optimizing the game for older phones? Game keeps crashing every few minutes on an iPhone 6. “Get a new phone” isn’t really an easy solution. :/

jaunty totem
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my arena says there're 7 people, but if I search it comes up with 2 people, some of whom aren't on the list

hidden drift
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@jaunty totem arena is reset for the season, dw people will start showing up. 😃

earnest thistle
lean storm
#

Elijah and Lailah's Grace and Unity ability can be used on Enemies.

Scenario: Enemy has Charm. (Nemora, Soren)
Grace is used with the Charmed allied and also an enemy frontline or Soren.

vivid steeple
rotund topaz
halcyon obsidian
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@rotund topaz he is in your bag, 60 shards of ulmus

jade haven
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hello at the level 18 - 13 i can not pass, most of the time my hero don't attack or don't use spell at the beginning

sage frost
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Opening signature item has a visual bug

silk crown
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I got 2 bugs to report

  1. In the noble tavern, if you exit it and renter when a different summon screen out of the 3 are shown, the order in which you move them left and right changes (a minor bug, but a bug)
  2. In fight when you choose your hero formation, you can select two heroes at the same time by clicking between them (another minor bug but it's a bug)
deft barn
#

The game crashes a lot. It's frustrating

jaunty totem
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@silk crown that first one I get, and it's quite annoying

vital inlet
#

Just hit 100 on the noble tavern and my guaranteed purple card just disappeared? Can anyone help?

hard gale
rotund topaz
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@vital inlet did you summon a hero (like you knew who you got) and then it just vanished? I think the same thing happened to me

vital inlet
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@rotund topaz yeah it was exactly that. Just tapping through and poof gone

rotund topaz
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What hero did you get? Or don't you know?

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I got an Ulmus, that's why I'm checking

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Maybe it's only one hero or a fraction or something

quartz spade
#

Is burning sands still bugged?

mystic furnace
#

100% on the unrelenting blaze in the peaks of time, still wont give me the Dura's eye, for some odd reason

#

did also interact with whatever i could find, imma try again to see if it will work

vast chasm
glossy sail
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@vast chasm If you paid for 2 and are only getting 1, kindly message the AFK Arena CS with proof of payment (email) and your issue.

vast chasm
#

@glossy sail ok yeah shows both active purchases same time got the 100 but the 400 didn't come but shows active on both

digital needle
#

@mystic furnace that PoT don't give any artifact

mystic furnace
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Hmmm, welp, my bad

neat hamlet
#

is there any bug with the cristal?

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it say i can renforced it but i don't have all slot done

hard gale
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I think it is linked to 5 heroes being 240

random harbor
#

Autofill glitch in Team Quests.

Open up Bounty Board, I used autofill on all the Solo quests without a hitch. Continue to Team Quests, I try to use autofill again, it has previously worked, but this time, when I hit dispatch I get an error "Mercenary does not exist". The Quest acts like it is started and pulls up the timer. Exiting the bounty board and reopening the Team Quests is enough to reset the quests back to normal for dispatch. If I manually choose the mercenaries for the quest, I can actually begin the quest and not get the error.

wild wyvern
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Anyone know how to fix this?

hard gale
#

Buy a secure phone

silent bramble
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Lol ^^

slow storm
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There is a bug where rosalina gets stuck in a running animation if you put her hero on 3 and her on 5. She runs up to hero and keeps running for most of the fight not doing anything

spark orchid
#

@wild wyvern likely means to add passwords or PINs to secure your information as much as possible is my guess. Includes potentially using a 2FA.

wild wyvern
#

It's a brand new galaxy s10+. The snapdragon version. There's no root for this phone yet. This phone is solid @hard gale

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Lol

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And thanks lokii

vale lark
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Rosaline also bugs out whenever numisu puts a totem near her. She runs back and forth until it is destroyed 🦄✨

sacred thorn
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I’d like to know why you block nemora in the secrets of the forest peaks of time.

jaunty totem
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second time it's happened since VoW closed

graceful mantle
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Is anyone else having trouble linking the account through google? I keep getting ErrorCode=-1

indigo oasis
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Ogre Battler doesnt have Taunt after using Blue Dragon to upgrade it

calm mountain
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@indigo oasis pal, you got the wrong game there

indigo oasis
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oh shit

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LMFAO

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sorry bro im high asf

wild pawn
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(Test Server) Belinda's Skill description is a typo in 1.23

viscid burrow
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$open

neat hamlet
restive solstice
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No fire shown in POT.

analog gull
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Ok, WTF is going on with the drop rates? x40 pulls not a single epic pull, majority of them are greens+blues, x2 elite hero soulstones and legendary rank heroes pop out? Whats going on here? This issue needs to be fixed ASAP, stop releasing more heroes when your RNG is fraud, bloody hell man, I'm level 155 and I'm still getting NOTHING OUT OF THIS GAME TO PROGRESS.

hard gale
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I agree with @analog gull you constantly push new hero after hero but without taking in consideration that when you need a specific one its gets harder and harder

severe wren
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When my lucius does his team shields to protect everyone, how come the maid doesnt get it? Everyone is supposed to get it and in my game she never does.

merry marsh
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Hey, I just tried to finish making steps to make Ulmus L+, and for that I bought the last Elite Ulmus off the challenger store. Upon receiving it in my bag, I cashed in the tokens, but I never received it even upon restarting the game. Before the purchase I had 1 E+ Ulmus and 1 E Ulmus, but now even after I still have 1 E+ Ulmus and 1 E Ulmus.

scenic hull
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Is a charmed savaes meant to get health regen on kill assist against his ally? Seems like unintended functionality or perhaps undesired rather than unintended since technically he does assist in a kill

wet shadow
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For some reason when Shemira uses her Silence ability the ability won't do any damage or silence but instead freezes the enemy target for a couple milliseconds, it's very annoying haha

woeful iris
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@severe wren the same thing happens with Athalia . I just thought it's because she's a very mobile hero. An example is when in the lab and I saved Lucius' ult for the next battle. When Lucius ults right at the start, Athalia doesn't get the shield. I'm wondering why as well.

severe wren
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@woeful iris well if you find out would you please tell me why?

devout pulsar
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Fix drop Rate please ... for summon heroes

blazing pivot
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Keeps getting this popup instead when selecting a specific merc there

hard gale
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What is the droprate of mythic gear? I have passed 16-11 for several weeks now. Currently on 18-14 but i have never received mythic loot from afk reward

wintry sinew
thin anchor
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@severe wren when rosaline uses her spring clean she becomes untargetable and doesn't get the shield, same thing happens with thane

hard gale
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@wintry sinew there might be an issue with droprates because i havent seen a single piece in several weeks. So thats why i posted here

wintry sinew
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@hard gale I have. 🤷

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Only 2, but still

river scaffold
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Update closing out the app fixed it

neat hamlet
green relic
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@neat hamlet on ur last pic u can scroll up and collet ^_^

neat hamlet
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Ooooooooooooooooooooooh

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Ty i got insane from the !

hard gale
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Can you investigate why heroes are casting abilities in random order? I need to constantly restart a fight because 3/10 times shemora starts to channel her beam instead of silencing a target. This is getting really annoying

potent jackal
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I was happy to get another blue hero from shop to combine morvus to epic now i got 2 of them after choosing the other one and clicked "combine" there was a message "you dont own this hero" wtf? After that my game crashed and now 1 morvus epic is missing. All blue + heroes i used to create morvus epic are gone and i cant combine my legendary morvus to legendary+ to upgrade belinda. What the hell is this? Why is my epic morvus gone???? Explain me

rustic canyon
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Shemira Silence Bug:

  • If shemira is interrupted while casting Silence, her target becomes frozen.
  • Her target is not silenced (No silence icon), only frozen.
  • Silence is supposed to only apply when Shemira completes the cast animation.
  • In the video, Shemira is stunned halfway through her cast animation.
  • Happened in 2 runs and in previous experiences so this must be consistent.
  • In both test runs, Seirus is the one who stunned Shemira so he might have something to do with that. Haven't confirmed if it is triggered by other heroes.

https://drive.google.com/file/d/1-HL5JnYNI0__TApQrUzIRMLLr2zbpUT1/view?usp=drivesdk

obsidian portal
#

Did I just ult myself

tired arch
hard gale
#

You won arena coins not lab coins @vale dawn

vale dawn
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Oh gosh, my bad
August 2019 and only now I realized that
Sorry

potent jackal
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Can i write somewhere to a support or something else if heroes disappear during combining them?

forest cosmos
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in patch 1.20, there was an update to Shemira. " Shemira’s ‘Soul Siphon’ ability will now be cut short if she can no longer target enemies. " ive spent the last 3 hrs playing and watching as my shemira is consistently continuing her siphon on untargetable enemies. Ive tried both with Tasi's banish ability and with Fawkes' coffin ability. Im not sure if there are any other abilities that have the same effect, but thats my experience.

worldly zealot
merry mantle
#

That is just kelthurs final form

serene mantle
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Very minor but in one of the log entries at the beginning of "The Dismal Descent", there is a typo "Onn" which should be "On". Also the line break after the line for Aaldir is inconsistent, should match the rest of the lines with no gap or more gap on the others.

proper spruce
#

yea

crystal wraith
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Tried to ascend these Golus’ and it kept popping up with “Hero Type Incorrect”. Reloaded the game and all 3 Rare copies were gone and created into the Rare+ copy, not sure if this was a lag or server desynchronization on my part.

open remnant
young sapphire
#

How do you report a suspected hacker?

hidden drift
#

@young sapphire dm cs on the discord

young sapphire
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Who is cs?@hidden drift

hidden drift
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AFK arena CS on the members list

young sapphire
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Lol sorry found it

shy lake
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Lad shemira on killeble i don't knove if it a bug but lad shemira is just to broken!!

merry mantle
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@shy lake not a bug

shy lake
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@merry mantle but still how we can do the lad if she is every where in the lad???

glossy sail
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You need to get stronger. She is not op or unkillable.

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That and get better relics in the lab.

shy lake
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@glossy sail ok noah yeh this time my relics did suck soo meaby my folt!

potent jackal
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@crystal wraith well i got this problem too as i combined 2 epic morvus. Game freezed and now 1 morvus is gone the other epic still there. I hope someone will handle this problem

hard gale
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@glossy sail shemira is op lol 😂 why do you think everyone is using her? 😂

glossy sail
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@hard gale Because she can carry well. She falls off eventually, that's not overpowered. She's definitely top tier and part of the meta team, though.

neat hamlet
#

Am I missing something or what?

regal axle
#

Not sure if he did but fawkes can wipe the invincibility.

hard gale
#

Lol dat brutus got destroyed. Definitly bugged no fawkes ult

limber forum
#

@crystal wraith lag on servers part

pulsar bane
#

@neat hamlet belindas sig item

echo prairie
#

Game crashing when in Labyrinth or Tower

zenith olive
#

Is it a big or sth that I beat a guy TWICE?

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Someone did it to me before

green relic
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@zenith olive nah means he fought u twice and lost or u fought him twice..

echo prairie
#

Game Crashes and disconnects after every few tasks completed

neat hamlet
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No matter what I do, I cannot get the game run on my mobile. I've wrote this both on my rate on playstore and emailed. No reply. I'm typing it down here, again.
Installed the game both from Play Store and APKPure, both yields the same result. Game CTD right after Lilith Games icon. I'm running it fine on my emulator but I can't get it to work on my mobile no matter what I tried.

I'm using ASUS Zenfone 5 (A500CG) - T00J-D, non rooted or bootloaded.

swift thunder
#

Hello is a support admin here?

merry mantle
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@swift thunder can always post in here or dm CS

swift thunder
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i talk with the CD via dm but thx

last dawn
#

Anyone else have private messaging problems? I get notifications but can't find them in chat

gloomy tundra
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my mehira is just a purple outline and no longer fully there

real cloak
#

Does anyone here know the reason why my nemora charm ability doesnt work properly on estrilda's Inspire?

rocky iron
strange crypt
zenith umbra
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Gz

toxic pond
hollow comet
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I cant sand a guild email

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*send

neat hamlet
#

@strange crypt if you refund your account that happens

strange crypt
#

Now I know, too.

spring peak
#

Gorvo is victim to the snap

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Thanos killed him :((

frosty galleon
rocky iron
#

After the update

orchid sleet
#

Typooooo

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“Sacred wears” ——-> “sacred wares”?

hollow hearth
neat hamlet
#

Just reload @hollow hearth

lapis patio
#

Auto fill for my team bounties keeps telling me “mercenary doesn’t exit” when I auto fill, but if I manually fill it works.

keen wagon
#

Are u supposed to get 3000 rare enchament tokens from treasure cave in Lab or is that a visual bug? Cuz i only got 150 in My bag afterwards

hollow hearth
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@neat hamlet reloaded, reinstalled. Works with occasional disconnects.

hollow hearth
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Also disconnected from WiFi just to rule that out, still disconnected

mild locust
silver leaf
#

When I was guild fighting my game just ended without anyone dying

uneven dune
#

My game crashes pretty regularly but every time I load legends arena it’ll crash when I’m setting up my 3 teams

knotty coyote
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if i use one merc in campaign it wont let me use another one after that and instead tells me to wait for the full week to use a new merc

mortal rampart
#

Rosaline cannot be healed while using Spring Cleaning, by nemora’s Wild Wonder skill
Wild wonder will still heal all other party members

main cobalt
#

How is my Elite+ Grezhul lvl180, he’s not even in the resonating crystal. My L+ Grezhul is and he’s capped at 160 anyways. This a bug or am I dumb?

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And now it’s back to lvl1??? Seems like it took my gold and xp I had before as well

crude plover
near perch
#

Interesting bug in The Abysmal Delves, every mountain is either replaced by nothing or by an impassable ground tile which makes navigating a chore. Exiting and re-entering the PoT doesn't work, neither does closing and reopening it, nor does restarting the game and phone do anything.

forest shale
hoary chasm
#

Looks kinda fancy tho

neat hamlet
hoary chasm
#

The same bug baden suffers applies to rowan and gorvo aswell

orchid linden
#

Hey so today i wanted to get my Fawkes to mythic+ so i made an legendary Morvus. Then i wanted to make a elite + morvus to get him to legendary + but when i made the second epic morvus and put them both in the thing to get him to epic+ it said you dont own this hero and i couldnt press anything so i restarted the game and the upgrades i did for the epic + morvus were gone. i still have the legendary morvus and the 1 epic copy i created but the second morvus i didnt get and the rare+ copys are gone too. I also lost 20 gems for some reason but idc about that. I dont know if this is supposed to go on this thread here and if not who do i contact?

unique cedar
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@neat hamlet yeah same happens with me.

neat hamlet
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I've put it in the suggestion room as well since I'm not sure it's a bug : When Tasi or Fawkes banish one of your heroes, Rosaline stays on the spot and doesn't follow another hero whereas any other hero or enemy totally ignores the banished hero as if it didn't exist.

peak gazelle
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Sometimes when I'm not in game and people message me I get the notice in my phone but when I enter the game the message doesn't exist. I've heard other people saying the same thing happens to them. Please look into this. Thanks

neat hamlet
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@unique cedar 👌
@peak gazelle Yep, Like That. 👌 👌

quick yacht
#

@eternal cedar she should be on the bottom casue she is already max ascension tier

eternal cedar
#

urgh okay you right.

fervent valve
cunning grove
#

the 8hr gold is boosted with your vip lvl, the 24hr gold reward isn't

neat hamlet
#

Does anyone working for this game actually caring for bugs? It's been a week since I submitted report on EVERYWHERE I could find and not even an automated comeback, just a copy paste on gPlay rating which had nothing to do with what I typed. Do I need to pm CS?

cunning grove
#

there must be more important things to correct , what you're using isn't a common device, I don't think it's their fault

proper spruce
neat hamlet
neat hamlet
#

@cunning grove that's still not a valid answer for not even replying. Like I said I'd be fine with it if they replied to my email with the usual "we got your mail and we're working on it" but a player not being able to play a certain game for months is a bit bs

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It's bad marketing

hidden drift
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@neat hamlet contact cs on discord

neat hamlet
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@hidden drift Aight I just did. I hope I'll at least get a reply this time

neat hamlet
#

la traducción al español es muy mala, pone SALTEAR al principio y no SALTAR

rotund plank
neat hamlet
#

It’s a typo @rotund plank

neon saddle
#

I still have no progess in the "tavern bargains" tab on my main account.

knotty timber
#

@neon saddle May be you have done the 500 summon already 🙂 So you don't have any progress but just the pop up !

neon saddle
#

it has been missinng for the whole event... I was just wondering, because of it ending in 4+ days

knotty timber
#

You may be have done the 500 summons BEFORE the event 🙂 It happen to me and many other people

neon saddle
#

is that a good or a bad thing @knotty timber? 😂

knotty timber
#

Is a good things. I remember the 500 summons doesnt give you something sooooooo ... who cares ? xD

hard gale
#

Tasi’s ult at 161 should read damage taken increased after waking up instead of damage dealt. Now you make it seem that the opponent will do more damage when it wakes up

ionic edge
#

Safiya's skill Spectral Disruption buffs allies by increasing their attack ratings but level 2 and 3 refers to the buff as damage increase. For consistency it should be named the same.

neat hamlet
#

Hello, the third camp in Rest in Peace is missing. My server is S269.

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How long it will take to fix the bug, please?

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I just restarted and here we go. The third camp is still missing. Please, have a look the screenshots.

hard gale
#

@neat hamlet the shrines is in the unexplored part of you map. You havent explored it all the way to the bottom right....

toxic pond
vestal iris
#

lol..

neat hamlet
#

It says: Your vision is blocked by the mist ahead.

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I got it.

neat hamlet
#

I don’t know if it’s been reported before but for some reasons Arden doesn’t cast his roots...

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He doesn’t cast them when in position 4 for some reason

pseudo pond
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@neat hamlet are you vs golus, ogi or estrilda? They cc arden at start

neat hamlet
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@pseudo pond, I’m facing a golus yes. How come it only affects him at position 4 and not 3 ?

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Golus is on position 1

rustic canyon
iron locust
proper spruce
#

cool picture but what is that lol

crude whale
#

Signature item effect pbbly, idk neither

honest aurora
#

When an opponent shemira casts her ult, Kaz laggs for 3-4 seconds before she moves.

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(it's when Kaz is running across the board to the opponents side, as oppenet shemira casts her alt) [No, it's not her "dodging" either.

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Opponent*

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It's as if Kaz stops mid run to stare at the special. Like, "pretty!" Lmao 🤣

ocean nebula
#

"Ah yes, pretty damned souls"

halcyon obsidian
rustic bloom
#

This looks wrong?

mental moth
brittle ridge
odd sinew
#

“thane”

#

Just saw that in game too haha

neat hamlet
#

So that affects thane ?

autumn bridge
#

Yo guys, wtf with the game? I have collected gems for update and was going to spend 2700 gems to get some heroes (with gems for update I was having 3k+ gems). When i was pressing the buy button it throws me error (guess it was 101). I have restarted the game and my gems dropped to 2500 as before those 600 gems for update. Then I have collected 3k dust from +/- 2500 to lvlup belinda from 120lvl to 121lvl and it said that I haven't got enough items for lvl up. I restarted the game and my dust dropped to 2500!??? what the fuck? server: S263, id: 28389981

rich cobalt
#

Hmm, not sure if it's just me but I noticed back button doesn't bring up "do you want quit game" kind of question anymore. Usually this happens sometimes and it gets resolved when I relaunch app but now this time it happens despite relaunching. Not really big problem but I though to mention it.

dapper flower
cerulean pike
#

It made me think that all my heroes had to be level 141+, which isn't true.

#

Same at all tiers

slow shard
#

Wut? Brutus?

rough venture
shrewd quarry
#

The LVL 20 text is wrong

shrewd quarry
#

@slow shard. Its everywhere

delicate rune
#

Fix the chat

azure thistle
hard gale
#

Numerous typos all over the game... really how can you release this patch with soooooo many typos or bad descriptions... mind boggeling for a game that asks sky high prices for a chance to pull the slot machine...

neat hamlet
neat hamlet
charred eagle
ancient veldt
#

Hi, ich komme seit dem letzten update nicht mehr ins spiel. Hänge immer im Startbildschirm fest. gibt es iwo nen support den ich anschreiben kann?

hard gale
#

@charred eagle you have to get the buffs from the 3 shrines before you fight the camp up north

near perch
#

@river walrus I would recommend sending that as an in game support question.

Press your profile picture in game, press the support button, press the message button in the upper right corner and provide them with information. I did that when I had the same issue and got a response the next working day.

river walrus
#

@near perch thanks yeap did it too
But the timer for the one time package is gone. Hopefully I still got it

near perch
#

@river walrus You should get it, I think it was on a one time offer I got the issue as well, but it was a while ago so don't completely remember.

ancient veldt
#

Hi, again in English :). I can't log into the game. Only reach the start screen

near perch
#

@ancient veldt What steps have you tried so far? Have you restarted the game, or the phone if that didn't work? Have you also checked to see if you've downloaded the new update on the store?

#

If any of those don't work, have you tried reinstalling the game?

ancient veldt
#

Restarted, deleted cache, the issue apperad after I downloaded the latest update

#

If I reinstall, am I able to keep my account?

#

I don't know if I connected with my Google account

near perch
#

@ancient veldt Do you know your in game name? I could try finding your ID so you can send a support ticket about it if you reinstall and it turns out you aren't connected.

ancient veldt
#

Igm Name: UwU

near perch
#

What's your profile picture in game?

ancient veldt
#

shemira

#

guild is dracaris

near perch
#

Found you

ancient veldt
#

lvl 101 i think

#

thx ❤

near perch
#

Sent a screenshot of your account in a DM @ancient veldt

#

So you can use it if needed

ancient veldt
#

ty ty mate

near perch
#

No problem baaaaa

brittle ridge
#

@river walrus DM to @ocean prism don't post sensitive information regarding your purchase here.

merry mantle
#

@ancient veldt my ign is UwU as well

ancient veldt
#

😱

#

BROTHER

mystic latch
fierce hull
#

Ive tried to complete a single floor pf king’s tower like 5 times. The game keeps crashing in the middle of the battle!

ocean nebula
#

Clear the cache, maybe?

rustic canyon
hoary wigeon
#

It’s just her that’s like this btw

steady kayak
#

Is it just me or the back button on Android phone (Galaxy S7) does not work in AFK arena?

boreal magnet
obtuse fossil
#

@ocean prism @rustic spoke @plain crystal WHERE DO I GO FOR CUSTOMER SUPPORT

#

I did a deal for reaching 200 in the kings tower

plain crystal
#

TRY CONTACTING THEM THROUGH IN-GAME

#

NO NEED TO TAG ALL OF US

obtuse fossil
#

How am i supposed to know? What other reason then to ask questions of the moderators?

#

I mean

#

I got double charged for 100 dollars so im not exactly a happy camper

#

so i was trying to get the fastest answer possible

plain crystal
#

As I said, just contact support through in-game

obtuse fossil
#

the in game thing has nothing for double charges

honest aurora
#

Naras take down ability does not work on vurk, I've tried 25 times just to be sure. It doesn't.

#

It's like they never employed the animation for vurk getting downed.

#

@glossy sail this^

glossy sail
#

@honest aurora Hi, the moderators of this discord are also players like you. We have no power or access to the actual development of the game. Posting on bug reports means that the ones handling it will have a good place to look, so they'll for sure see your issue and do their best to deal with it. Kindly refrain from tagging any mod regarding bug reports, and thanks for sending that in as well.

wispy prawn
#

Is anyone here?

#

So I got my 6 day log in reward of the 10x summon scrolls and got an epic celestial champ, I clicked the test hero button and after I exited the battle I went to look at her more in depth but she is not in my hero’s what do I do???? Do I have to be a certain player lvl to unlock her? Is there any way for me to get her back!

errant laurel
#

Is the back button not doing anything a feature or a bug?

tulip pike
#

Belinda's Brilliance ability has the name "Thane" in it. Just a small bug for the devs to check into!

white monolith
#

This update is really bugging out

#

And I keep getting error 15 message in the labyrinth

viscid elk
#

New Voyage has a problem

#

When fighting the boss guarding the major treasure after entering the teleporter, if you win the battle but part of your team dies. Hogan and Mirael show up and tell you to level up and try again, as if you lost the battle

#

this may be the case for other battles as well, but i only experienced it fighting the final boss

pure granite
#

@viscid elk do you have a video of this? Videos would help a lot.

viscid elk
#

eh,i can replay the voyage again to get to it

main trellis
#

Is there a bug in labyrinth where the enemy team has INSANE haste or something? I've beaten all prior fights easily, now suddenly I'm not even able to kill 1 of theirs. It's not even the boss

mental sequoia
#

Is it just me my pfp zooming in when i tried to open it in game

#

tried to contact with support but they don’t respond it’s been 12 hours

robust sage
#

I've been having a lot of connectivity issues, especially with chat. This is on a Google Pixel 3 (Android 9 Pie) if that helps any. It happens consistently whether I'm using data or stable wi-fi, and I'm not having issues with other apps, so I'm fairly certain its the game.

  1. If I tab out and back into the game, when I try to do anything (like start a PvE battle) it will show me the error message I've attached.
  2. When I go into chat, I sometimes get a red bar that says "Connecting..."... but it never connects. I have to restart the game to get it to work.
  3. I'll receive notifications on my phone of new chat messages, but when I open the game, they won't show up. I have to close the game and reopen to make them appear, but that doesn't always work either.
  4. Sometimes when I try to send a message, it shows a loading ring next to the message and it doesn't send properly. If I restart the game, it will send the message, but sometimes other people will receive it twice.
honest aurora
tender dove
#

The ulmus x4 nem x1 tower stage is making my game run on 5 fps ... impossible to play it manually.

blazing pivot
#

This neither stun or cause any damage at all in the lucent vault voyage of wonders

thorn stone
#

Seems like belinda too me

marsh bone
#

Guild rewards for killing guild bosses does not include points scored from VIP instant attack button.
These damage points are also not shown in guild logs.

glacial prawn
#

Game crashes really often (iPhone 6 and 5s)

neat hamlet
#

Does the labyrinth crash a lo for anyone else? Every time I get to the second part of it, it starts to crash the game like crazy. Idk if it’s because of the heavy animations or what.

loud onyx
#

Never happened to me

warm galleon
#

@glacial prawn my iPhone 6 crashes ALOT in game also. It’s regularly consistent.

#

My game will crash 15+ times just trying to do my daily tasks or whatever I need to do after reset. Lab crash every 2-3 fights, tower crash every 2-3 fights, guild hunt crash takes about 6 attempts to finish all 3 or more if Soren is up.

#

Has been this way for months

#

Repairing game doesn’t fix

hazy cobalt
#

I think there might be an issue with the new event. I started and completed the lab after the event came out. I beat Wrizz in hard mode and finished stage 3. I did not encounter Kane and only got 4ooish points towards the new event. At this pace I cannot finish in 44 days. Anyone else have this issue?

tall stratus
#

Not a bug but I found an error or typo in one of the characters skills and I was checking for someone to help fix it.

knotty timber
#

Traduction in french of the warek's relic isn't done (that the only one i found)

candid juniper
silver holly
#

Everyone in my guild keeps only drawing green heroes and like once a couple weeks will get a rare or elite. This is frustrating because we end up stuck in one place in the game for a month and it makes the game not fun anymore

neat hamlet
#

Doesn’t make it a bug

#

And don’t do single summons

hazy cobalt
#

single summons dont matter if you are spending scrolls

thin viper
#

the game crashed alot especially when using the voyage, i’m using iphone 7

#

repair does not help

neat hamlet
#

^^^^^^^^^^

sage vigil
#

lucent voyage of wonders final boss for lvl 150 bracket is broken, I beat it very easily on my lower level account but for the lvl 150 version it's impossible to beat with all the best relics and ascended lucius loan from friend. they're overpowered

#

tried many different relic combos.. firebringer/icebringer, spider thread, deathly embrace, etc. they regen too much health and do too much damage.. this is with shemira stacked ults and tasi stun combos

finite bluff
#

Thoran working with Brutus, or an error?

glacial valley
#

@sage vigilbro it's been out for one day chill

#

You have two weeks to beat it

lyric crescent
#

Eironn's vortex has been acting pretty weird lately

#

Lots of times things end up behind him

mental moth
#

there's a bug where if you claim gladiator coins from the Legends Challenger Tournament and quickly click on the back arrow in the bottom left, the coins are NOT added to your balance but the chest is reset to 0 (I lost 1400 coins from this bug and I've pointed it out before but nothing has been done yet)

sonic mist
#

Hello, I can’t see the discord server anymore in my server list. The only way of using it now is opening discord from the game. Does anyone have a way of resolving the problem ?

honest bluff
#

Close and reopen discord if you haven’t already - fixed it for me. It’s discord being weird I think

sonic mist
#

Thank ya’

golden leaf
wise slate
#

Since the newest update it gets a lot worse with the usage of space in the German translation. Especially in the crystal text on the button and in the portraits with the new story hero testing button

mild locust
#

Problem with Rosaline

neat hamlet
frigid patrol
#

idk if its all characters that can teleport, but when silvina teleports in the way of rosaline when she is following a character, she breaks and doesnt do anything

worldly zealot
hidden drift
#

@worldly zealot yeah i noticed that, just go around it for now

gritty crown
#

Force closes when equipping gear and a couple other things. The fix to make it so lucius can stop his shield ability to use ultimate has since not worked at all for me.

slate belfry
#

Belinda Brilliance says Thane under the description

jade willow
#

the burning woods visual effect is bugged for me, it work as its burning but seems as already watered

frigid remnant
#

The back button on my phone doesn't work in afk arena anymore. Doesn't pause the game or go back when menuing.

pseudo ingot
#

Please consider optimizing the game for older devices, it crashes every few minutes.

coral cobalt
#

Any ideas?

#

So in reality I cant ever go to ranhorn, or my game crashes

hard glacier
#

I think rosaline still has a bugged. She moves back and forth sometimes on the game and just do nothing. It happens very often when facing athalia.

tribal pulsar
neat hamlet
#

Can’t use a legendary+ hogan+ to make my Belinda a mythic. Hogan is maxed out but shouldn’t o be able to use him as fuel. I can use estrilda to level her up but I’m using her.

hard gale
#

@neat hamlet can you send a picture?

near barn
#

My gems, what happened to my gems ? Minus.

hard gale
#

@near barn that happens when you refund the cash you spend to buy the diamonds you bad boy

near barn
#

@hard gale what cash ? I am F2P players. The only time i spend was to buy the 1st welcome package. That was 9 months ago at least.

terse light
potent mulch
#

Very minor bug/typo report:
Slayer Blades equipped on Grezhul (not Brutus)
Enhance (mine is +17 going to +18)
Text says:

Grade 20 Unlocks:
20% of HP is restored while Brutus is immune to damage```
coarse cedar
dreamy matrix
#

@coarse cedar Lab has 3 floors only, nowhere to progress further
it will reset in 11 hours as the timer says

coarse cedar
#

@Shish, alright thanks. I'm still new to the game, so I wasnt sure. It reset yesterday though and was still stuck there... maybe it needs to reset a second time?

dreamy matrix
#

it resets every 48 hours, i would suggest to wait until the reset and if you are still stuck on that page, come back again 🙂

coarse cedar
#

Thanks! :) Will do

visual briar
spring kiln
carmine forum
#

This power mention Thane

cunning lily
woven knot
ocean nebula
#

Yeah, it's a visual bug. TBH I wish people would stop posting it, but it is how it is.

forest slate
#

Hi

#

I tried to buy the offer bundle but I keep getting this message

#

Altho my connection is fine

#

Its limited time and I probably won't get it

pseudo pond
#

Ulmus have another

ancient vine
#

Khasos's throwing axe targeting is pretty janky. He keeps throwing axes even though it won't hit anything. I think this is the result of the nerf from a while ago where they reduced the hitbox of the axes but didn't change targeting rules to compensate.

#

well I think they did, but didn't change targeting rules enough.

solar quest
terse light
lament heath
#

Belinda skill but I saw Thane name

next wigeon
#

Not sure if this is intended but lycas ult will activate even if the skill won’t hit anyone. Other aoe ults (like Belinda’s or eironns) the hero will move to ensure at least one opponent will be hit by it

winged urchin
pearl ice
#

in the arcane labyrinth

#

Against Tasi as a boss

neat hamlet
#

Belinda’s brilliance crit increase is currently reading as thane.

hazy elbow
lime mural
#

Help i think i have a bug in the labyrinth floor 1, all of the mobs are level 1 they get OS but only one is untouchable

keen wedge
#

If u speed upgrade a player it skips the skill levels

#

the 2nd skill upgrades at level 21 but I’m level 101 b/c I speed leveled up

#

@unreal laurel

unreal laurel
#

I can’t really do anything im not actually a dev xd

dense kettle
#

Do you use more than what the next reward requires you to use otherwise if you keep going you are risking what you get in the outsome.

#

Seems I used 80 faction pulls and did not receive some of the rewards when using all in succession.

neat hamlet
#

In lab hard mode, since the latest update, when I win the fight to obtain a hero, the game is stuck on the heroes animations at the end of the fight. I have to kill the game and restart it to be able to go in with the lab.

desert comet
#

this guy dodged almost everything

#

Eironn, doesnt have any dodge abilities either

hidden drift
#

That's insane

desert comet
#

sadly can't pass him in labyrinth

lime mural
#

some serious issues in the lab

solid osprey
#

He is not even the boss

languid drum
#

Tá foda vei

lyric stag
#

There is a bug in this description it's writed Brutus but it's thoran

near barn
coarse comet
reef sapphire
#

I’m not sure if this is a bug or not but I can’t reach this part of the map

crystal wraith
#

@reef sapphire Make sure you have accepted all of the blessings and the land should be patched so you can cross.

cinder cave
#

@next wigeon Lyca’s ult is an AoE tho it affects all heroes like Seirus’ (?)

next wigeon
#

No it shoots out in a cone from her and only hits everyone if she’s in the back middle spot

#

If she’s on the side it’ll only got 3 people max. And sometimes if there’s no one on that side it won’t hit anyone

upper otter
#

I did not receive my Hero’s Choice Card after receiving 100 Tavern Points...

fierce hull
#

The game will literally not let me beat floor 31 of the wilder’s king’s tower. Ive tried about 15 times, clearly about to win, it crashes. It simply will not run long enough to complete this floor and it’s starting to happen to other floors and similar levels such as the voyage of wonder’s final battle. Help! I just wanna play 😦

molten obsidian
#

oh huh, it fixed itself
Thank you, devs!

tame musk
#

Yeah my game been crashing a lot

glossy sail
#

Usually if you turn the game on and off again it will solve a few "bugs", but if it doesn't then please share them here.☺️

spiral fox
#

King's Tower 249 is a bug. I am serious Devs go check out if you guys did something wrong.

ocean nebula
#

In what way? Could you post a picture of the stage so we could better understand the bug?

harsh scarab
olive wigeon
#

Heroes wont use their ultimate skills in battle

ocean nebula
#

They're using different skills that interupt the ult-triggering, not necessarily a bug

obtuse pivot
#

Game keeps crashing on iPad rather frequently. No noticeable pattern; often crashes when loading a level, but also crashes in the middle of battle (happened once during an arena match).

severe crane
#

It was frozen like this, no hero move or attack but timer was still going and the thunder strike and arrow was still doing damage

limpid rune
#

Game keeps crashing on this stage around the 40 second mark. Tried multiple times over the last 3 days to beat it but always crashes.

toxic pond
#

@limpid rune probably because of shit tons of summons from baden, ghez and numisu and you phone can't handle it

iron locust
keen lagoon
#

Spanish translation of grezhul sinature move has a brutus description

north sleet
#

yall aware that people are having trouble closing the game with the back button?

quartz steeple
#

There was an issue where i was given the guild master randomly and our guild master didnt know about it

#

Btw i m a depute

#

Deputy*

vital snow
#

Level 3 description

jaunty totem
hard gale
#

@quartz steeple thats not a bug.. if a guild leader is offline for 7 days lead gets transfered to a deputy

inner moon
#

Hi, I bought the regal rewards premium pack and haven't received the instant gems (forgot how much) an elite shards (150). I've sent everything with SS to the chat support ingame, any idea how long it takes to have a reply on it ?

zealous swift
#

+1 to broken back button bug
Android OS, Samsung Galaxy A5
It used to work from the start before, and eventually stopping to respond, but now it died completely and just doesn't work from the beginning.

grizzled topaz
#

+1 to broken back button bug
Android OS, Samsung Galaxy S7 Edge
Like Esther said, it used to work and eventually just stopped, and now it just straight up doesn't

lime mural
lusty iron
long silo
#

Every single time I finish the dark wagon fight on the hard Labyrinth all my hero’s just stand there and it never actually leaves the fight, I have to close the game and re open it

last zephyr
#

Where do I go to submit a payment issue?

glossy sail
#

@last zephyr Hi, you can contact the AFK Arena CS here on discord. Please provide screenshots to help them understand your situation.

shrewd warren
#

Game keeps crashing, usually every 5 minutes. Please fix the crashing, we love this game.

grizzled topaz
#

Bug: just beat Tasi in Lab L3 Hard Mode, and the game just sort of stayed on the "heroes celebrating" screen - had to close the game and reopen it

neat hamlet
#

got a notification for a dm but when i clicked on it, nothing came up once the game opened and it seems like i didnt get anything at all but i saw part of the message in the notification...

grizzled pawn
#

I haven't recieved my 100 tavern token elite guarenteed card. Anything happening rn?

neat hamlet
#

theres an event going on that replaces the 100 tavern token elite with signature item tokens

deft nacelle
#

There’s not really a screenshot I can show rn but I’ve been getting messages from other people and o can’t ever find them unless it’s in the guild chat. I’m assuming this is a big since I can obviously see the Direct message from someone and a bit of their message but when I log into the game I cannot find a single trace of that message

hoary lake
thorn grotto
jade merlin
cosmic cliff
#

small typing error i think, this should say just diamonds (maybe not capitalized too) and this could just be the font but the g seems to be cut off at the bottom

deft maple
#

When viewing Belinda's Brilliance skill, it inputs one of Thane's

viral gorge
#

is there a guild hopping exploit at all?

cinder cave
lime mural
#

Is lucius's healing interrupted by any shit normal attacks a bug or a nerf ?

jaunty totem
#

his healing has always been able to be interrupted

lime mural
#

yeah by stuns or knockback but now when they just slap me brutus don't get the heal

eternal briar
#

Nara will not knockdown Belinda after her grapple, with not enemy ATK to interrupt the skill necessary

latent dagger
#

I have times when nemora charms an enemy and they just stand there, don't attack, don't move, nothing

viscid kestrel
#

Game keeps crashing and goes to my home screen everytime please fix is cause i love the game realy but this way it's not fun to play

late jungle
viscid basalt
#

i cant pass through the acient headstone in rest in peace

ocean nebula
#

yeah its a bug, what I found to work is to get all of the tombs except one, then beat the boss and go through the headstone, then get the blessing

silver gulch
#

Typo... that is all

neat hamlet
#

bug: silvina's first blood skill is not properly targeting mages with the lowest defense

ocean nebula
#

shadowping.jpeg?

blazing forge
#

Ah the Rest in Peace Bug has been already reported. What worked for me was get all tombstones before going all the way north. After killing the enemy all the way north it opened. I joined just to report this. Well. At least it's been reported already!

I think the bug that the thing is open has something to do with the enemy way up north. Kill it first, bug happens.

I did it again. Yes. Confirmed it. If you kill the enemy up north before you get all three gravestones/The item "Blessings of the Ancients" the old Gravestone will not open.
Probably something wrong with the checking for the "having defeated a worthy enemy" call.

hope this helps squishing that bug!

clever charm
#

I don't get any personal messages from people in my guild

vital nest
#

Not sure if this has been reported or not, but I was looking through Raid Replay's on Wrizz, and for some reason sometimes units wouldn't use their Ult's

next wigeon
#

Lol it won’t let me post a pic of the new hero Gwyneth in my guild chat saying it’s “prohibited content”

orchid river
forest slate
#

I can't put it on a strength based or agility based character...

crystal wraith
#

@forest slate Have you gone to a hero's page (example Lyca, Kaz, Thane, etc.) and selected their their helmet slot and pressed 'Gear' next to that helmet in the menu?

forest slate
#

Sorry I'm drunk it's allright

#

I just checked again

neat hamlet
#

silvina's first blood skill is not properly targeting mage units with the lowest defense. what's happening is, she's hitting the unit with the lowest level even though that unit has substantially higher defense than the ones that are at higher level. this is either a bug or the skill lacking some extra descriptions there. it should include base defense / level / ascension tier if those are also extra triggers or counted when activating the skill

long silo
#

Game freezes when you kill the boss in the dark wagon in the hard labyrinth, you just get stuck watching your hero’s celebrate endlessly

frosty charm
tired kayak
#

That’s Belinda not thane

#

Been there for a couple days

vernal ermine
tepid cliff
#

This hero have win alone against my all team... She regens all of her life, impossible to deal damages. But normally she doesn't have regen skill and this regen is very very huge, her life is at 100% all time...
So i have lost in this event whereas i could finish it

#

@ocean prism

swift estuary
jade merlin
swift estuary
#

It hurts da eye

#

Smh

rough stump
#

Not sure if it’s been reported or not, it’s more wrong wording on a relic than a “bug”

The “More than 2” in shard description is wrong right? Should be 2 or more?

hasty hound
#

@Lilfeeze had the same problem with another hero, killed alone several groups of mine

neat hamlet
#

The profile pic glitch where it zooms into a portion of the image is pretty creepy. I just wanted to see a cool doggo and it zoomed into his nose. Let me be able to see doggos without feeling like a creep, please. thanks!

tepid cliff
#

@hasty hound it's horrible to be stop like this in the progression of the labyrinthe... I could buy one hero in the shop if i finish it, but no ahah

agile valley
#

"Thane"

#

This is my Belinda

arctic elbow
#

The Lucent Vault has no fountains but it has the fountain-enhancing relics as loot drops

ocean nebula
#

Not a bug, they just haven't deactivated those relics from Voyage

green cloak
proper spruce
#

In Lab it keeps saying Grid Uncompleted

swift estuary
lyric tree
#

Hi. I just purchased regal rewards but I did not receive any elite soulstones or diamonds after I made my purchase.
I have the progress completely done and I checked my Apple account and I have already been charged the ~$27.
Any help would be greatly appreciated.

crystal wraith
#

Message @ocean prism @lyric tree

lyric tree
#

@crystal wraith thank you. Just messaged them.

timid saffron
#

Is this supposed to be right?

#

I collected the arena award, and it says 50, and only gave 40? Or is this a graphical mistake only

proven niche
#

The game is cheating on me. Yesterday I allready saw and today again. I got an reward of 150 diamond and I didn’t received anything

#

Yesterday the same but almost 1000

#

☹️

proven niche
#

Is there any chance to get my diamonds?

glossy sail
#

@proven niche Hi, kindly report this issue to the in-game CS or the Facebook CS. They can assist you further. Provide screenshots if possible as well.☺️

versed ravine
#

Anyone lagg badly with gherzul + Baden + shemira vs Wrizz? I have a pixel 2 low battery mode and it's still terrible

proven niche
#

@glossy sail i did after your message at 11:52 but nobody replied yet. How long does this takes usually?

wheat path
#

Idk why the bottoms of the player profile are being offset

#

Is this because of the corn event thing or am I just hallucinating

regal drift
#

Lvl 20 “while brutus is immune to damage” on Grezhul’s sig item

quasi bough
#

When Roxan use is ulti while shakira ulti is active the background stay more dark until the end of the battle

#

Sorry I don't have pictures

verbal moss
#

I got stuck after boss battle in hard mode labrynth, the victory sign wasn't coming up it was stuck infinitely doing the winning emote, couldnt pause either :/ have a screen recording if anyone wants

glad basin
#

hi there! I seem to be unable to add friends in the game, and my friends can't find me. I've tried swapping servers and uninstalling/reinstalling the app, but it hasn't fixed anything. Is there anything that can be done about this?

unreal laurel
#

@glad basin Try telling your friend to add u through ur ID, u can find ur ID by clicking on ur profile.

glad basin
#

yeah we've done that!

#

multiple times :/

unreal laurel
#

R ur friendlist full?

glad basin
#

what we actually discovered was someone else who has my ID instead

#

nope

#

am a brand new player

#

I only started yesterday

unreal laurel
#

@glad basin try contacting the in-game support

glad basin
#

okay!

balmy ridge
ebon elbow
#

On my 3rd floor LAB run the mobs show level 1 but dodge everything and kill me EXTREMELY fast.Is this a bug?

neat hamlet
#

@ebon elbow I heard this is actually a bug where theyre wearing full mythic gear when they're not meant to. Same happened to me. Level one dodging almost everything against level 80s

clever shuttle
#

belinda staff of light giving 40% chance to allies (lucius for me) to activate divine retribution.
had it for a couple days, never seen it activate?

toxic pond
clever shuttle
#

AH, its Aoe dmg on normal attacks, not a new animation, thats why i didnt notice it 😉 thanks

toxic pond
#

@clever shuttle yeah, it proc on skills too, not just normal attack.

clever shuttle
#

ye i got it, badly worded by me xD

woeful blade
#

is the mercenarie return function bugged?

neat hamlet
#

when rowan uses his ultimate the background gets darker and darker until end of the battle. it gets datker everytime hi uses it.

modest lodge
#

Upon entering the battlefield and activating his ult, Gorvo doesn't always use his shield that he is supposed to always start with upon entering and on ult activation.

ruby moth
#

I’m a Guild leader & some members have zero activity points & when I tell them why? They claim that they are doing the dailies & there’s a bug that’s why it’s not showing. I don’t know If I should believe that but please Do tell me if there’s a bug that affecting the activity points to not showing up to some players. Thx regards. #bug-reports

neat hamlet
#

@inland quartz that item gives a huge damage to enemies but heal them too

untold trench
#

I don't know if this is intentional or not, but while gorvo is using his dive bomb, he doesn't get any heals from my nemora, is this supposed to happen because he is untargetable?

stoic knot
#

@glad basin what is the color of your app? Red or blue?

vocal crane
#

Agagag

proper spruce
#

Stop doing the Belinda Thane thing

#

We already know about it

modest gazelle
#

Lil' annoying thing (hinder me to progress further and can't do a thing unless force close)

glad basin
#

@stoic knot uhh, red I guess?

bright shore
#

Random occasions where this happens

crystal wraith
#

@glad basin That is the play test server. The live server’s app is blue, that should be where your friends are. They are both under the same name though. 🙂

glad basin
#

awp?!!

#

okay!

buoyant seal
#

Game keeps randomly crashing in the campaign

glad basin
#

hi! it seems that my region (Malaysia) only allows me to play the playtest server. the PlayStore says the live game is unavailable for my region - is there anything that can be done about this?

crystal wraith
#

@glad basin You can change your country in the Google Play Store, but keep in mind that after changing it, you will not be able to change it for another year. Changing to another region should allow you to download the game, and you can add people from other servers regardless of your own server number.

glad basin
#

gotcha, thanks!

lean sandal
river walrus
#

Now its gone. Maybe they just teach me how to send reports. But I already know it anyway lol

gaunt anvil
#

It says Thane instead of Belinda

stoic knot
#

@glad basin there are 2 apps. Red and blue. If you two do not play on the same color you can not add each others. Red is kinda beta test while blue is official

glad basin
#

for some reason the live game isn't available in my region xP I'll work on ir

#

thank you!

stoic knot
#

Search it through Google or apkpure

#

@glad basin download apkpure from playstore and search afkarena via apkpure

glad basin
#

oop

#

aight, I'll give that a shot

#

thanks!

north beacon
#

The hell is Thane

proper spruce
#

Stop posting the Belinda Thane mess up we already know

scenic egret
cunning grove
#

It's not a clear path, it's on a different level even if it seems like a clear path, you need to take the other path and clear it

honest aurora
#

When arden uses his binder ability, alot of time his bind doesn't work.

#

But if it's an enemy Arden, his ability always works. Why?? Please fix?

pallid abyss
#

Got freeze after beat a hero in hard labyrinth

#

🙄🙄🙄

halcyon abyss
#

Arcane Labyrinth enemies are now using hero relics we choose. Just did a run and noticed enemy team was buffed beyond belief. Only enemy heroes that I chose a specific relic for showed the same buffs as mine. (Enemy Vurk shooting 3 bolts instead of 1)

unreal laurel
#

@halcyon abyss are you sure thats not vurk signature item? Lab enemies usually have signature items

halcyon abyss
#

There were other nuances during that lab that made me think something was different. For example, enemy team was hasted without lyca or numisu. And my entire team seemed to take damage all at once. But it’s hard to show those types of bugs

#

I know enemies can have sig items in lab. And I usually beat it without breaking a sweat. But this time it felt as if every buff I got the enemies had the same advantage

#

Either lab got 3x more difficult or something was wrong

unborn plover
#

Grezhul is Brutus for 10 lvls of his signature weapon now? Lol

crisp lodge
#

My accounts just disappeared .. The game usually freezes and then crash i thought it was just a bug.. But after the crash my accounts disappeared all of them execpt for a low level.. Then when im gonna check the server it created a new account T.T somebody help

quick bronze
#

Wow I’m so sorry. For me my game always crashes and it’s gotten to the point where it crashes in the opening sequence when I first open it then after that it’s either random or every two battles. I really hope that you get your account back also have you linked your account?

shadow mesa
#

Can you fix this bug, sometimes if your in a battle and multiple people use their abilities it keeps the screen black.

junior sphinx
#

Saveas is disabled by angelo ult while being ranged. Is that old bug/"feature" or what?

kindred horizon
#

Hello, many common words get censored in the Chat. I see this many times in the german Language. Is there any german support avalible so i can send some examples?

crystal wraith
#

It happens, regardless of language. Not necessarily a bug, just a mode of preference from Lilith I presume. There was a time when a new code for redeeming diamonds was being censored as well. @kindred horizon

pseudo pond
#

@ocean prism

proper spruce
honest aurora
#

Opens every Sunday....right. 😂

acoustic remnant
#

Lucian’s shield doesn’t heal my team in this (and the previous) boss battles.

grizzled topaz
#

@honest aurora The days in this game are based on Greenwich Mean Time, or UTC+0. It's currently 2:35 AM GMT, on Monday, September 2nd. Per GMT, all four towers were indeed opened on Sunday.

honest aurora
#

Sounds... Tasty..greenwich.. I guess that's okay then~nemora

grizzled topaz
#

Yep! It's a bit Anglocentric, given that it's based on the time of day as reckoned at the Royal Observatory in Greenwich, London, UK, but it's sort of considered the base "standard time" for the world.

also now i want a sandwich

strong jewel
#

I just bought the $10 weekly deal with the 10 scrolls and didn't receive my scrolls

grizzled topaz
#

As a short-term fix I suggest trying closing the app and reopening it. That's worked for me in the past

neat hamlet
#

Experienced a bug/glitch where I ascended thoran to elite+ and it went successfully, but the elite thoran i used for ascension remained in my inventory. I could equip it into battle to make sure if i was just seeing things. I didnt managed to get a screenshot tho. Closed the app and then the bug went away.

short marten
#

Attempted to purchase the Regal Pass, but got an error. My charge account was charged, but google failed to note it and the game failed to give me anything. So I got charged, but I got nothing from it.

glossy sail
#

@short marten Kindly show proof to the facebook or in-game CS, they can help you with that.☺️

short marten
#

I have, its been almost 24hours and no one has responded.

#

In game*

glossy sail
#

Amount of time I'm not certain of, most likely facebook one will respond faster.

#

Also if you sent it yesterday, it was Sunday for them then so most likely no response. They're probably doing backlog responses now.

short marten
#

Ok, I understand that. I wont lose anything if its taken care of later. Just don't want to have to contact my carrier and deal with removing the purchase 🙂

glossy sail
#

They're usually really good with issuing coupons for purchases for you to use, so hopefully it works out asap!

short marten
#

Thank you for the quick response. Have a good day!

glossy sail
#

Have a good day too!

unborn plover
#

This has to be a bug, this is the second time it won’t let me post THEIR CONTENT inside THEIR OWN GAME

dapper flower
#

Hey, I swapped my leftover Symbols for Gems at the Event but now I logged in today and I have my symbols and no gems?

vestal fiber
#

Can someone tell me why I'm getting that message when I try to add friends?

jolly otter
#

Typo in text

#

Belinda's skill has Thane's skill text

pine cedar
#

anyone else download bluestacks and it wouldn't finish loading all the way?

#

for pc

kindred horizon
#

@pine cedar do you use the latest version of bluestacks? for me everything is working fine and i am using it atm (win10)

pine cedar
#

@kindred horizon maybe i don't, first time downloading it and thought it was the latest one

chilly socket
forest yew
wintry sinew
#

@forest yew Many people have provided that bug showcase, it will probably be fixed in the upcoming maintenance for the game

paper swan
#

Hey, I jsut purchased 60 arena tickets from the store for diamonds, didn't see them appear in my tickets though :S

crystal wraith
#

@paper swan Restart your app. If the problem persists, contact @ocean prism or support either in-game or on Facebook.

rotund cargo
#

this is more of a visual issue than anything else, but morvus’s eyepatch is on the wrong side?? It’s supposed to be on his left eye but when you flip open the union story it’s on his right.

covert echo
#

@chilly socket Rosalina's skill IS working she follows the unit with the highest combat rating not atk power

hoary wigeon
#

My game keeps crashing /:

random narwhal
#

I couldn't level up my shemira past lvl 200 because it said all my heroes on the pentagram need to be above lvl 180, which implies lvl 181. All my heroes are lvl 180 (except my shemira of course) and I can now level her up.

honest aurora
#

Tasi's "sleep" doesn't work when ULMUS is throwing rocks... Please fix..

#

(I know I don't have her in the photo)

#

Better photo:

#

(only nemora is sleeping)

sonic locust
#

@honest aurora its not a bug. Ulmus cant be CC when he uses ult

honest aurora
#

I never had ulmus as a character, just thought huh. That's odd and posted.. thanks for the enlightenment!

sonic locust
#

yw!

hard gale
#

@honest aurora please read a character page first for info about that hero. You can find it in the portraits tab. Don’t report things as bugs right of the bat

cyan saddle
hidden drift
#

@cyan saddle what do you mean, she prob teleported behind an enemy and died straight away. not a bug

hard gale
#

@cyan saddle Tasi took 4b dmg. Some one didnt like her and wanted to see her dead. Not a bug if you ask me?

cyan saddle
#

Well, I don't know where that damage came from lmao

foggy topaz
#

Just got 400 diamonds from my weekly , that put me up to 2739 diamonds. Went to Nh to redeem, game crashed, I’m now down 400 diamonds????????

#

So down to 2339 now, where did my diamonds go?

random oak
#

@torpid lava Already known 🙂

torpid lava
#

ye i scrolled up and saw, my bad

neat hamlet
#

everytime i get a chat notification when i open the game to read or answer the chat i cant find it

gloomy dragon
fierce hollow
#

After beating the coach boss in hard mode labyrinth I noticed I’m always stuck after the battle, you have to reset the app to get to the next stage in labyrinth

meager basin
#

Just recently my game has started bugging out whenever I click on quests or the bounty board my game freeze's and goes all weird, I have to re-load the game but it keeps doing it over and over. Has never done this before and it's 100% not my phone.

near barn
wooden orchid
wintry sinew
#

Idk if this was reported or not but : Mehira's bottom right spell (within the hero's showcase) has no Audio.

Whereas, its supposedly meant to say "Come out to play, my Children"

In addition, the same goes for Elijah & Lailah's ability showcases - most of them are mixed up, or the audio does not match the sentence provided.

In general, I think Elijah & Lailah's release was rushed and brought out of the test servers too early.

west tapir
#

My Arden disappeared from my inventory after a lab battle in hard mode. I had just used a duras tear and he’s nowhere to be found

cerulean trench
light moat
#

I continue to get (out of game) notifications for messages tagged or sent to me, however they do not show up IN GAME, I've searched every channel, and more than likely they are DMs, however they are not showing on my list.

sour forge
#

thank you very much for the info i didn`t know that

#

German are down frind´s and me can´t login to AFK Arena

light moat
ancient spoke
#

Heya. I tried to Ascend two Elite Angelo to an Elite+, but the didn't ascend the hero, and consumed by spare elite Angelo.

#

I sent a message to support, but they said I did recieve the elite+ hero and to restart the client to see him.

#

5 restarts later, he's still not there and I only have 1 elite Angelo instead of 2 or 0

#

Haaalp

coral mountain
#

I’ve defeated all camps and touched all stones in this area and I still have this

#

Is my game bugged?

random oak
vocal summit
#

I clicked on the guild icon so I could try and join a guild. I backed out to remember the guild Id # and when I tried to click the guild icon again it wouldnt accept my input. It fixed itself by closing the app and reopening it, I just figured I'd let someone know here.

humble loom
#

No downtime diamond compansetion

unreal laurel
#

@humble loom its not a bug just be patient they’ll give us diamonds eventually

humble loom
#

@unreal laurel ok, thx

foggy dirge
#

Xiaomi Redmi Note 3
After update from google play game crashes on every launch

cyan saddle
unreal minnow
#

have any problem entering hame? after todays update cant enter, crash

neat hamlet
#

Translation please

upper willow
#

After todays days update the game freezes when fighting on galaxy s4

hoary badger
#

Game Crash after update

mint river
#

Hi, I just wanted to ask if the update also refreshed the labyrinth shop? Because yesterday I wasn't able to buy Shemira (already bought a copy) but now I can buy her again.
I'm not complaining😉 but I want to be sure before buying her and getting a punishment for bug abusing

frosty rivet
#

Seems like Gweneth (Strength) swapped class with Zolrath (Agility).
Must be Agility and Strength.

crystal wraith
#

No, they are correct. For those of you who will be reporting this later as well, Gwyneth is a Strength hero whereas Zolrath is an Agility hero. You can read up on them on the AFK Wiki.
https://afk-arena.fandom.com/wiki/Gwyneth
https://afk-arena.fandom.com/wiki/Zolrath

AFK Arena Wiki

Gwyneth is an ascended tier ranger of the lightbearers faction that makes use of attribute bonuses when left unhindered. Gwyneth is the adopted daughter of Hendrik, captain of the royal guard...

AFK Arena Wiki

Most of us think of time as a linear constant, flowing in a single direction and taking us through the course of events that transpire around us. And indeed, for most beings, it is effectively...

clever shuttle
#

Gwyneth's ability divine arrow activates when last enemy is in fawkes coffin when the ability states "cannot be activated if the enemy side of the battlefield if empty"

manic hull
#

Unistalled and re-installed. Nothing change, someone know what can i do?

hoary badger
#

After update game crashes at every fight pls fix

acoustic patrol
long basin
#

Having the same issue @manic hull is having. Game stuck at loading screen at 0%

#

Afraid to uninstall as I'm not sure if I linked my account 🤔

gusty dove
#

was there an app store update today? I do not see any update in my app store, and launching the current installed version crashes the app even before the loading screen appears

#

the latest version is Aug 22 according to the app store

meager shoal
#

hey hey, installed the new update and now my screen just becomes totally black after the logos

gusty dove
#

https://apps.apple.com/sg/app/afk-arena/id1375425432 --> latest version history says v1.23.04 dated Aug 21

App Store

‎##Game Features##

【Collect an array of legendary hero cards】
Discover heroes and factions that each possess their own unique and gorgeous art style inspired by Celtic mythology. You'll want to add each and every card to your collection!

【Kick back and enjoy all the...

meager shoal
#

but yes, now i cant do anything, even as the leader of my guild. i do hope it gets fixed soon

#

also, if i lose days because of this bug, are they just lost forever? like, no compensation at all?

#

or does my account just get put into stasis

gusty dove
#

i just want to know if there was an app store update that for some reason, i cannot find

#

alright, on a whim, i turned off my ipad (power off completely) and back on, and no more crash!

meager shoal
#

really? gotta try that

gusty dove
#

i also updated ios from 12.4.0 to 12.4.1 during the ipad restart

meager shoal
#

ah damn, mine is still borked

#

i was on andriod anyway, and i just get stuck on a blackscreen which would probably be a crash to some

gusty dove
#

initially, it was pretty laggy (low fps) after launch for about half a minute - until i realized the game itself was downloading something (theres a download indicator), and the lag went away after it completed

long basin
#

Resolved my issue. Manually updated the game in the play store.

meager shoal
#

oh yeah, that might indeed be the issue

#

play store isnt updated but the app itself is

unreal minnow
#

when would be fix this bug, all day cant enter game(

opal pawn
#

My chat does not work anymore since update. Rest seems OK. I see new messages as a notification but ingame they are gone. Wenn I write i get an exclamation mark.

#

Is that a known issue?

manic hull
#

I have update my iOS but nothing change

primal jewel
#

So this happen a minute ago entered a hero details to rearrange equipment and

mint river
#

Was the lab shop reset part of the update?

hidden drift
#

@mint river Lab shop resets every month. Not a bug.

stoic knot
#

Just free reset since there are 2 new hereos in shop

mint river
#

Ok, but mine said “resets in 16 days“ yesterday

@stoic knot ok, that maks sense. Thank you. Shemira, here I come

#

And the next reset will be in 15 days

meager shoal
#

so had to reinstall the app because of the bug, now it works but all my stuff is gone

#

couldnt link it either because i couldnt even get to the main menu

hidden drift
#

@meager shoal Did you link your account before hand?

#

before the bug came I mean, you should be able to switch after the tutorial.

meager shoal
#

as i said, i couldnt link it

#

so i fear i didnt

hidden drift
#

Oh dear, If you hadn't linked it. I'm afraid there's little to be done. But I can double check for you?

meager shoal
#

double check if its linked? im fairly sure it isnt, so that would be a waste of your time

hidden drift
#

I'm just gonna confirm if there's nothing else that can be done I mean. Bare with me. 🙂

meager shoal
#

ah oki, thank you

#

i might even have evidence that its me may it be needed, screenshots and such

#

thank you for your time, i was scared it was doomed from the start

hidden drift
#

You could DM CS about the issue if you'd like?

meager shoal
#

ill try, thank you

hidden drift
#

Goodluck.

stoic knot
#

Weiß recovered data from local backup @hidden drift. You could ask her maybe pink has local backup

meager shoal
#

very likely that that too got lost

#

had to factory reset in order to get space to reinstall, android ghost data stuff

stoic knot
#

You don't have local backup on PC?

meager shoal
#

what?

stoic knot
#

You can backup your phone data on PC

meager shoal
#

aha, fear i dont

mortal cipher
#

Latest update killed the game. It crashes instantly upon starting the app and my device starts doing weird stuff after that happens. Tried rebooting and still the same result.

hidden drift
#

@mortal cipher The report doesnt need to be repeated.

mortal cipher
#

Oh so you heard it then thanks for the confirmation.

#

Are you people going to try and fix it? Do you need any technical data? Are other people having this issue?

glossy sail
#

Other people are also having the same issue, and to clear it up mods are players as well, not Lilith staff. They know of the issue though.☺️ @mortal cipher

mortal cipher
#

Ok so why not post an announcement? You may not think so, but I've always found people who are meant to be the support for this game are so rude. Such a pity.

hidden drift
#

There are several bug reports, loads of them. Please be patient with us. Thank you.

mortal cipher
#

@hidden drift ok, thank-you.

atomic pier
#

The patch notes from the latest patch said that i would be able to open new slots with either the coin or diamonds. But it doesnt give me that option or did i understand the note incorrectly?

meager shoal
#

try reinstalling it if your account is linked, that fixed it for me @mortal cipher

atomic pier
#

Oh, i meant to say in the resonating crystal

meager shoal
#

if it isnt linked i would recommend waiting, dont wanna lose all progress

crystal wraith
#

@atomic pier You should be able to unlock it by just tapping on the next locked space.

mortal cipher
#

@meager shoal no it isn't linked. So I'll just wait tnx

meager shoal
#

kay kay

atomic pier
#

I tried, it doesnt allow for it

stoic knot
#

Think it's after 30th slot

atomic pier
#

Ok, im on 23 . . . . . . I think . . . . . .

#

So after the given 30 slots, then only do you have the option of opening more with diamonds?

#

If that is the case, then you guys should have specified it in the patch notes

stoic knot
#

Probably since of I not missred it's to add slots since we have more heroes

#

So 30 is not enough

#

We'll see

atomic pier
#

& look i get that you guys & the dev guys needs to get paid for the awesome work you guys do, but really? Not all of the people who play this game have hundreds of ZAR available to buy diamonds & other stuff to get anywhere. Like i have been stuck with the same heroes for probably a month now & ascending them is almost impossible, coz everytime i summon from tavern more than half of the summon is green heroes. Most of whats left is blue & once in a blue moon i get a purple. Thats not fair at all. & i always have to wait for about a week before i can summon anything coz i have to collect hearts from friends or the summon scroll from the Daily tasks.

#

& the labyrinth is also very hard. Once in a blue moon im able to get to the third floor & even then its hard to win all three floors

neat hamlet
#

Everything is so laggy 😔

shrewd warren
#

Game crash

#

All the time

topaz cipher
#

Game laggy and its filling my Cache as fuck, already cleaned it 5 hours ago (cleaned 1.6 gb of cache) and cleaned it RIGHT NOW for 2 gb of cache wtf

vagrant knoll
umbral night
#

It crushes again and again

#

Can't open the game...

south snow
#

I'm having unusual for me fps drop when Lucius or Belinda cast their Ultimates. Also, when guild boss battle ends and I get review rewards screen.

#

And new flashy Auto and x2 buttons are even more terrible. I don't need anything flashing above ready ultimates.

vital nest
#

So apparently when I beat Stage 13-40 the game said 'Error' and refreshed the game and now I have to do 13-40 again because of that

#

Has this happened to anyone else? Where you beat a story mission and the game just refreshes itself for some reason?

slate belfry
#

I'm also having fps drops, I don't know if it's tied to Belinda and Lucius but both are on my main team.

teal leaf
#

It may not be a bug but suggestions is a little picky on what goes in. For the rarity of fac scrolls you'd think it could do more. This is, a problem. To say the least.

dusk oar
#

Haven't been able to play the game because of the recent update.

gloomy shale
#

When i update game and click on icon game crash only load load and bang i get crash

#

Its problem only on phone, on computer everything work

stoic knot
worthy rock
#

Any admins around here? There’s a bug where after beating a stage it says there’s an error and you got to play the stage all over again but even still it shows the exact same thing I tried restarting and all but even then it still persists I’ve done this more than 10 times already now and it’s getting annoying please fix this asap thanks.

wind basalt
finite wraith
#

Anyone having the stage end claiming you were defeated before you actually get defeated??? Keeps happening to me 8-20

unreal laurel
#

@finite wraith did the time ran out

finite wraith
#

Hmmm, possibly I’ll have to check

crystal wraith
#

Just check the timer in the top left, sometimes you can also kill something last second but have a sliver of health left on the enemy team, basically losing by a thin margin.

finite wraith
#

Seems like that’s what’s happening. Losing by a very thin margin

hoary badger
#

Fps drop and crashes after update pls fix

crystal wraith
#

Known issue. At some point the devs may do a Hotfix so keep your eyes open for that. 🙂

brittle ridge
#

Twins & Zolrath cause massive FPS drops when showing up in a fight. Once they were in a fight for that session the FPS won't recover. The game needs to be restarted to solve the issue. (Device: One Plus 5)

neat hamlet
#

You know.. The Emblem Choice Chest looks exactly like Chest to obtain in Voyage of Vonders.. I obtained one of this new quest, and I say: "wow, 10 chests for 1?! I win my life", and... I'm very dissapointed.

hidden drift
#

@neat hamlet This is not a bug.

#

bug reports here only please.

neat hamlet
#

Well if something double it's some kind of bug.

hidden drift
#

It's not double.

#

It's not a bug either. please only report bugs here please.

gloomy shale
#

Game doesn't work when they update it huh

meager shoal
#

if your account is linked, try reinstalling it, if your account isnt linked i would recommend to wait

finite crane
#

Anyone have issues with levelling your crystal, I just got everyone to 240 and it doesnt increase when I click the button... just takes the gold and exp (there was sufficient gold before the pic)

hard mountain
#

Characters and the background keep disappearing on my game

crystal wraith
#

@hard mountain Please post screenshots.

sonic locust
#

@finite crane not a bug. First u shuld fill the crystal line under the statue (the gold one) 9 ticks req gold & exp. then u can UP ur crystal lvl with gold+exp+dust

finite crane
#

ahhhhh

#

@sonic locust thanks! That really wasn't obvious

valid nacelle
#

my friend already returned a merc and it still doesn't show up on mine. bug?

glossy sail
#

Shows up end of the week iirc!

valid nacelle
#

ohhhh that sucks. thanks!

#

so is there a point of even returning it then?

#

you get it back end of the week still, right?

crystal wraith
#

Yeah there's overall no real point unless you're trying to free more space for some other mercenary, but less likely since you'd already used one probably in campaign and such.

valid nacelle
#

gotcha. thanks for clearing it up 🙂

grim hearth
bronze dirge
#

The game is crashing almost immediately when I try to do anything. I can’t even finish setup for a challenge match even after just loading up the game.

gloomy shale
#

@bronze dirge when u click on game icon u get crash in logo screen?

finite crane
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prices of the deals/rewards seem to have gone up too (by about 5-10%)

gloomy shale
rich wolf
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Yeah it's this way since yesterday patch for many people

meager shoal
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yup

tawdry dawn
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Value is increased at lvl 3 to lower than initial value

reef abyss
cyan sable
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maulers tower, game just freezes any time i start the battle

neat hamlet
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My game keeps freezing and then crashing every time I start a battle. Happens in campaign, guild battle, voyage of time, etc.

cyan sable
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after last patch?

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@ocean prism any reaction? support answer nothingnotsureiferael

smoky talon
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I reported the bug through Support Chat just to make sure they see it. It’s happening to me too and I can recreate the problem in the Mauler Tower.

bleak rock
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So I rank seems messed up

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Or well division* sorry

meager shoal
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they do see it, there are just so many who report the same thing that its no use reacting, im sure they try to fix it

neat hamlet
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I accidentally broke the Resonating Crystal before (which was like a month ago lmao), But it's fixed now since I just reset Brutus at the Rickety Cart. I'm just sharing this since I'm not sure if some of you experienced this but yeah, I'm just sharing this so that people won't be too lost or confused if the same thing happens to them.

patent wasp
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Kindly fix Lightbearer faction tower always freezing the screen whenever I try to start a battle. Mauler tower seems fine for me.

mossy valley
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Game started hard freezing my second attempt at the lightbearer tower. Have restarted three times and happens every time. Player ID 18528187

hexed star
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Have the same issue at maulers tower, game freeze after trying again, have to restart the game

mortal zephyr
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After spending almost a thousand dollars for this game to keep freezing I feel like I deserve in game compensation and support doesn’t even reply

crystal wraith
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You won't be getting any in-game compensation, regardless of what you spend. It is possible they may hotfix the game's issues at some point but it is a known problem happening to a multitude of players.

mortal zephyr
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Because they’re a joke🤷🏻‍♀️

plain crystal
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Just be patient please 🙂

mortal zephyr
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You really think an iPhone 8plus has any spec issues that would cause this game to run poorly? Please😂

drowsy wagon
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Hey guys I think my Hendrik bugged. When he put down shield, he took multiple damages in a split scond so he died immedieately. Can someone help 😭😭😭😭

plain crystal
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@drowsy wagon Can you film it and send it here ?

drowsy wagon
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Okay I'll film it

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You can see the multiple damages

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Sometimes it's more than 3 instances.

ivory jolt
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@drowsy wagon your hendrik was killed by 2 dreafs casting piercing spines at the same time, that wasn't a bug

drowsy wagon
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The brutus only hit once, and he died because of 'chainsaw effect'

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You can see the 'stuttering' on fps

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That's definitely a bug. It's not happening before update today.

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Please if devs can take a look at this

ivory jolt
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ok interesting one, checks out lol

drowsy wagon
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LOL RIGHT

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Okay so I'm not the only one, means some coding must be off. Do devs look at this channel?

crystal wraith
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Yes, they do.

ivory jolt
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pretty often

drowsy wagon
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Oh thank goodness. Maybe I'll replace Hendrik for now with Thoran.

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Thanks for helping out @ivory jolt 🙏

gloomy shale
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please temporarily download and install the game through this link.
https://drive.google.com/file/d/1cBqMINy1eb_sddHN-EVyc8n7JxgvR3bs/view?usp=sharing
We will completely solve this problem in the later update. Thanks for your understanding. Good day! The store may have passed the new update package we submitted.
You can go to Google Play to check for updates and download the latest installation package. Then uninstall the game and reinstall it. From supp on facebook ;d

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i reinstall this version and download from this link and game now work ;d

neat hamlet
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Something is wrong with the game. Any suggestions? Killing the app and restarting doesn’t work...

clever charm
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When played on I pad the game crashes at the end battle ov voyage of Wonders

grizzled topaz
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@neat hamlet Are you on the latest version?

cloud island
neat hamlet
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@neat hamlet i take it this bug

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You solve?

inner otter
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This version really crashes every so often (latest iOS)

eternal frost
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If you change account after visiting stargazer room, it will put your other account there too, even if you shouldn't be able to access it yet

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Whether you can further chest into using it requires further testing :P