#bug-reports

1 messages · Page 16 of 1

delicate rune
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@warm vigil The only patch I recieve from mail is for .21 and diamond but .20 is much better, hope they fix this

gritty hound
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@coral light but people who have younger accounts than mine can see it

delicate rune
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Mine looks like this and in some cases when doin some stage on chapter it wont start

neat hamlet
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Have you given the game time to download all the resources

delicate rune
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Just for specific hero like silvina, so I got stuck for a moment before it starts

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@neat hamlet yep already done

neat hamlet
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Persists after restarting completely?

delicate rune
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Yeah happens a lot

neat hamlet
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Mm that's pretty annoying then :(

delicate rune
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But for specific hero with a stage on it

delicate rune
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@warm vigil same issue with mine or sometimes with enemy team

warped pawn
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Yep it’s super slow since the update

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Taking a while to load all the heros

ivory socket
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Idk what happened but when I went to hero ascend one of my heroes to Elite+. It failed and said "This hero doesn't exist" or something like that forgot the exact wording.

I then restarted my game and now my Heroes are missing besides that one Elite. The other is missing. Has anyone faced the same problem?

viscid elk
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Typo on the desc of the guardians flail. Pretty sure it should be wield not yield

pseudo pond
wintry sinew
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@pseudo pond Ping @ AFK Arena CS

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Without the space

pseudo pond
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@ocean prism

tawdry raven
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Anyone else buy the vip pass from regal rewards and only get half of what the deal offered?

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I bought it, spent 25$, it only gave me whatever I had earned with previous points, but didnt give me the “extra” that the deal offered.

wintry sinew
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@tawdry raven You only get the extra once you earned enough medals through Daily and Weekly quests.

Same deal as the Advancement rewards -- you buy it, but there's more requirements you must pass to earn it, while I originality it offers 45,000 gems, you don't get them all immediately, only once you pass a chapter you get a relatively small portion of that 45,000 gems which will eventually accumulate to 45,000 once you pass the last requirement.

(which is passing chapter 19)

sudden verge
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Hey I updated my game a while ago, but I still have the message that tells me to update & claim diamonds.

tawdry raven
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@wintry sinew so it shows basically what I’m about to earn. And what I can fully potentially earn. I get it.

stoic knot
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@delicate rune yes. Bag screen is the most noticeable.

neat hamlet
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The buffs you collect in the labyrinth don’t affect Wrizz the boss on hard page anyone else notice this? Or is it just me?

viscid elk
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? They do

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Pretty sure

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Its just that wrizz has a massive hp pool

zinc oriole
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Not a real "Bug Report"
But I want to report a security issue here a big one
If it is one of course

My game froze and started downloading a configuration file witch switched me to another account
I only regained control over my old one via email
What was that?
Some sort of scam hacker shit

tawdry oyster
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If i had a bug do i report it here or inside game?

zinc oriole
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Both

bold anvil
viscid burrow
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Why am I muted wtf

delicate rune
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@tawdry oyster do in both but I reach out on messenger they respond on that one.

stoic knot
tawdry raven
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So, my diamonds just went -41

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And this

neat hamlet
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What's going on with the new update? It messes up the UIs

mint quiver
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I keep getting an error message that it failed to log my game data every time I win a boss battle but when I lose it works perfectly fine

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It has happened like almost four times in a row

timber helm
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im on a iphone 6s plus i just updated ios i have no problems with any apps but this one ever since i updated i constantly crash

orchid stirrup
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@ocean prism I purchased the 1$ pack a week ago and I haven’t got it yet, tried to purchase it again but it keep giving me this msg? Refund my 1$ and fix this ASAP thanks

wintry sinew
modest gazelle
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Going to Voyage of Wonders will insta closing the app... Does this an issue...?

brisk mural
safe moat
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I attacked him only 1 time, wtf

timid bramble
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Is lucius cancelling heals for anyone else.

wintry sinew
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@timid bramble Most likely interrupted during cast

hard gale
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We are still receiving the old gold/dust items from our daily/weekly quests!

neat hamlet
zinc oriole
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close the game, close it via taskmanager too

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then restart

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should fix it

neat hamlet
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Im on phone there's no task manager

arctic valley
neat hamlet
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@zinc oriole nvm it works

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@arctic valley i get that alot too

arctic valley
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I'm so maf

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Mad

hard gale
restive solstice
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I have this issue where the building and the characters don't appear in my game. What do I do?

potent gazelle
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Reload?

delicate rune
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@restive solstice contact the support restarting aint helping that glitch

native bear
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Did some google and Reddit searching... Can't find a way to fix a FB Connect/Game Center mistake. Is there a forum here for questions related to that? Should I reach out somewhere else? Haven't found helpful customer support yet.

halcyon obsidian
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@restive solstice go settings, advanced settings, repair game

native bear
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yeah that doesn't do it. Game works fine. Just have my MAIN account that is unlinked to my FB/Game Center. And a level 2 account that is associated with FB/GC.

so if my device with main account is lost/wiped... all my progress is gone gone gone.

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I own both devices, but there are two different accounts. I just want to merge them (delete the fake one, link the real one).

Totally get why Lilith doesn't want to do this (cheating, selling of accounts, etc). But I was hoping there was a way to fix this in legit mistaken cases.

dusky bay
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The way my heroes are sorted. It’s not by power or ascension tier. Because Khasos is Asended with more power Nara, Lyca and fawkes and is still placed under them. Weird..

restive solstice
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@halcyon obsidian Nothing much happened dude. The issue is still there. How about reinstalling the game?

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I'll try that

halcyon obsidian
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@restive solstice test servers or global? that glitch is only test servers and you can fix by installing latest client, repair, and wait for the downloads to complete

wintry sinew
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Kaz's triple hit attack still kills Tasi, even if she teleports away.

Same deal with Estrilda's ultimate.

Aren't those a bug?

spare inlet
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the third triangle does not appear but teleportation is possible

mint quiver
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@arctic valley that kept happening to me!! I feel you! I kept losing and the small chances I won I kept getting that error message but somehow finally managed to get past it once but not before getting that message four times 😦

thorny nebula
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Anyone else having trouble In the peak of time? It seems that all legendary hero don’t load in. They just spawn as circles and you have to wait like 5 min to load each fight

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And sometimes when you beat it, it just crashes and restarts your progress

vernal marsh
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it's not really a bug but it's written in english but i'm french

rancid urchin
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Hello, I recently got a copy of Rosaline on one of my alt profiles and I came to realize that whenever I paired her up with Saveas, and then she starts following Saveas, specifically; her animation shows that she is walking/running backwards trying to reach behind Saveas, but never really reaches that position. In the end, this keeps happening until Saveas moves a bit forward to start attacking the lower right position. While she is trying to reach that position, she doesn't attack and doesn't use any skills, until Saveas moved a bit. Saveas's starting position was upper-backline, and Rosaline was mid-backline. I will try to get a picture of this and send it in later.
Other than this, she is really good to play with though! Much fun! 💜💜belindakiss belindakiss

neat hamlet
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How can I contact customer service? The in game support has been unresponsive all day.

neat hamlet
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The game lags a lot

warm skiff
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There’s a big with the library that shows an red exclamation point even though there’s nothing to be seen and the exclamation goes away once you open it for a second time. Please fix.

coral light
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@rancid urchin how come you already get rosaline? The game haven’t updated yet 😅

slender sleet
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@coral light test servers

blazing plume
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oky it seems to be gone now?

forest compass
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Idk if its only me but alot are invisible/gone

young sapphire
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Every single arcane labyrinth stage ends like this after choosing a relic

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Then if I hit advance says invalid path

forest compass
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Damm a lot of bug and problem pls fix this

zealous swift
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The back button on my phone seems to get bugged after a couple level restarts, i use it instead of the pause button and maybe the problem pops up when i try to pause to late (time runs out or all heroes die), after it bugs the button just stops working in the entire game, i can't pause the battle, can't close windows, can't exit the game, it just doesn't respond to the taps.

Android ver. 8.0
Samsung Galaxy A5 2017
ulricry

neat hamlet
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Just saying if you want the revert system to not be messed up fix it so you get the same heroes you used to ascend that hero

neat hamlet
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how report a member?

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discord member

analog urchin
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@zealous swift same. Android also.

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@neat hamlet message mods

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This has been happening all day today

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Image c/o Lexi

neat hamlet
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Yesterday night i got huge lag👀

thorny nebula
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btw that circle bug i posted yesterday only appears to be non aceseded heros such as the basic blue guys

rancid urchin
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@coral light I was one of those people for whom the game wasn't updating after the patch was released. Couldn't get a playstore download to work either. So I contacted the FB Support Team and they provided me with a googledrive link for the APK file for the game. After that I had no issues, the game updated on its own just fine.

neat hamlet
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I would like to say that i encountered a bug in Rickety Cart the Revert Hero tab. I ascended, After the update, Solus to Legendary in hope to see the way that Revert tab works, and surprisingly it didn't work at all for me. I would like to revert Solus for other personal uses but i can't, it would be pleasent if someone helped me out.

Dinamida (S212) @ocean prism

real bluff
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I think there might be a bug with the bounty board.... I just woke up and went to collect everything. I had like 80 gems I could’ve gotten from it but did not receive any

thick violet
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@rancid urchin What's the googledrive link for the update?

toxic viper
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no message in the game

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Helpme

neat hamlet
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@neat hamlet if your read it it only works on ascended quality heroes duplicates

strange ore
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is this a bug? I can't proceed any more in the Arcane Labyrinth

stoic knot
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Floor 3 is the limit @strange ore.

strange ore
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ok thanks

mint quiver
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Every time I win a hard boss battle after losing so many times I get this error and stay stuck in that level:

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It’s quite annoying that I can’t get anywhere

near barn
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Estrilda bug report , here is before patch :

neat hamlet
ornate gull
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When +9 -23 ??

near barn
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@ocean prism
Above estrilda before patch.

neat hamlet
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@neat hamlet where does it say it has to be ascended?

near barn
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@ocean prism
Estrilda after patch.
The model revert back to before.

sand apex
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So they removed their cocoons and went invisible

neat hamlet
midnight ginkgo
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when leveling up vip the extra gained from vip levels does not get added as it should nor does the % increases in afk farming

fair knoll
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did they change the guardians in 'the solar plane' peak of time so that they can't get CC'd? if so, that just made it EXPONENTIALY harder

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I don't know if this is a bug or not, but I didn't see it mention this change in the patch notes at all

fast quail
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Chat seems to be stopped for me as well

halcyon gorge
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My English, global and guild chats are all not working. I get the notifications but they dont show up in game

neat hamlet
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Is anyone checking these or is this just a bait?

wind coyote
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Same thing here, chat isn't working at all

rare verge
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All of my in game chats are empty

polar seal
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Apparently there is a glitch with Secrets of the Forest in which if you defeat 5 camps in a certain order, the vines stop growing, allowing you to take your time getting the artifact

earnest cargo
vital geode
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@earnest cargo When they complete and you claim them, they'll appear in the place of.

obsidian portal
brittle bone
dusty river
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Do we know anymore about the chats going silent? Im the only one in my guild affected and I cant even talk to Suport via chat.

near barn
marsh echo
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Site fake**

shut yarrow
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Currently Charmed Estrilda does no damage to her own team mates when using her charge and neither does she knocks them down so please fix it

honest hull
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Не знаю куда написать, мне тут прислали что то явно незаконное, я закрасил ссылки чтоб не вводить игроков которые это увидят в заблуждение, на всякий случай.

I do not know where to write, they sent me something obviously illegal here, I painted over the links so as not to introduce players who will see this in error, just in case.

knotty condor
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I dont check the tavern bargain event - i thought previous summons would count, but i got nothing? Did i miss something
I just have the tavern bargains popup with literally nothing in it except that chick

unreal ibex
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Halo

neat hamlet
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Kelthur’s signature item says mehira

quaint furnace
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I’m not having all of my summons show up only some in the new tavern event how do I raise a ticket for it to be checked and fixed

vital isle
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It seems I'm having an issue with my in game chat. I can post but I can't see anyone else's posts from yesterday. Sometimes I get notifications for chat activity but when I log in to check it there's nothing there. Does anyone else have that issue ?

small jungle
flat sigil
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No bargain event for me About 500 points... very stange

mental moth
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UI bug, causes touch commands to be registered lower than where I actually tap, notice the unusually large header (Phone: OnePlus6 with notch disabled for apps)

novel kettle
cold mortar
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^

crystal jackal
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Hi guys are your brutuses signature item activating? Mine isnt

tight dragon
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after todays patch. don't see my heroes and when their ultimate is ready. don't see some houses in the town.

hard gale
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Change the discription of the summon card because its confusing! Use to chose a random elite hero from the 4 factions.... now it looks like you can choose the hero that you want!

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I am at stage 13-12 and cant even clear PoT the divine realm for 60% because of this stupid danage output... clearly not ok!

hard gale
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When eironn is doing his twin force or vortex attack and if he gets meleed it interrupts his attack! Making him completly useless. Fix this plz

flat sigil
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Vedan can be very string was nerfed à lot early game ne cause was top heor

mighty loom
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Crash multiple times while in Arcane Labyrinth

trail sorrel
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Says 'Mehira' in the skill description

toxic viper
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Why no message in the game

devout quarry
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some graphics do not clear properly and sometimes it looks like oversaturated

vital isle
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@toxic viper I have the same issue..

flint idol
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Chat isn't working for me, language channel doesn't appear even if I've switched and restarted the game several times, kept the game open for 30 mins to see if it just took time but nothing

vital isle
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@flint idol same here Maddy. I even uninstalled the game and installed it again and nothing

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I opened a ticket in game I hope someone can provide a fix for it because it's annoying

mild wadi
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Peaks of Time The Burning Woods major bug!! Defeating Ezizh wont trigger the fire, no matter how often you beat him, you cant proceed

bright shore
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I'd like to report a bug regarding the new signature item update. I'm not sure if it's intended this way but activating a signature item from one of your heroes also activates that same signature item from the enemy team.
Eg. Both your lucius and the enemy Lucius will have the energy reduction signature buff once you activated the item

obtuse oyster
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Guys i had 2 account , the First One Is disappeared After the update

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Now i had open a chat with support ... Someone have the same problem ?

fast marlin
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hero level position at the heroes tab still messed up

lime kelp
native bear
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Observed: Mistakenly link account A to FB/GC. Play a few days, but forget about the game. Later, install game on another device (account B). Play a bunch (and pay money) on account B. Try to link account B to FB/GC to preserve progress and PAID content in case I lose or want to switch devices. Learn this is NOT possible.

Expected: To be able to link account B to FB/GC to save progress and not lose my PAID account when I switch devices.

edgy plaza
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Since the last update, I'm getting kicked out of the game, especially in the middle of the battles, both arena and campaign. Is there something wrong?

rare zephyr
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What happened???

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My chests disappeared too

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And my heroes

neat hamlet
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Rosaline followed estrilda, after estrilda charges and goes on the other part of the map Rosaline gets stuck there, she can't do literally nothing when this bug happens lmfao

rare zephyr
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The store guy disappeared

neat hamlet
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@rare zephyr restart ur game, if the bugs still remain, go to settings, apps, afk arena, clear chace, and restart ur phone

rare zephyr
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I restarted 3 times

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Lol

coral light
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Notice the color of the level and the arrangement. My Belinda should be at the top 5 as she is the one on the pentagram at resonating. Please fix

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@rare zephyr they are on their breaktime please wait 🤣✌🏼

boreal geyser
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The game feels superslow since todays patch, it feels like x2 is x1 and x1 is x0.5 or something

rare zephyr
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Invisivle heroes fight

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Invisible

meager isle
frozen agate
serene mantle
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I have experienced a bug with the new hero Rosaline. When attempting to follow Shemira at the top backline from a starting position of the bottom of backline, she gets stuck walking infinitely and does no actions.

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I tested a little bit and she doesn't get stuck following shem when either of them are in any other position, only specifically when shem is top backline and rosa is bottom backline

dusty comet
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Bellinda's ultimate may target enemies that are already dead, while they are playing their death animation.
Effectively, the ult may not hit anyone.

midnight gull
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When testing Rosaline, She fills up her energy bar, but never uses the ultimate hero power.

rancid urchin
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@serene mantle This is exactly what happened with me, when Rosaline was following my Saveas. My Saveas was in the same position as your Shemira, top-backline. It only happened whenever Saveas was on the top-backline position, whenever he was in any other position other than that one; Rosaline would properly follow and use her attacks/skills.

half mulch
digital needle
neat hamlet
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Rosaline followed estrilda, after estrilda charges and goes on the other part of the map Rosaline gets stuck there, she can't do literally nothing when this bug happens lmfao

tight isle
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I can only receive chats while using mobile data, on wifi I can send them, but I cannot receive them. I can play the game just fine on wifi, but the chat doesn't work

rotund wolf
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My chats are going through and being received by others, but I am not receiving anyone else’s. Notifications pop up on my phone but they are no where in the in game chat.

frosty grove
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Faction tower rewards seem to be bugged out, only gems rewarded on the levels that used to reward tavern tokens and hero cards. Please fix!!

onyx glade
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Idk who is writing the hotfixes but I got a kick out of this

normal chasm
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Just noticed the extra "ed" since the new update

visual pollen
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Having a problem eith my chat, using my regular 4G phone data and chat just stopped working, it appears i can send chats but no new chats have appeared in hours

river scaffold
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voice clips seem to be bugged on my end
when i got the patch everyone's voice lines (like Mirael's "I am the heir of ash and fire" quote when you open her profile thing for example) were silent until they got "played" at least once via playing the animation it accompanies (the actual sound clips that play in battle normally still work)

grim hearth
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Ive tried restarting the app

frigid patrol
earnest thistle
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Same here

simple fulcrum
ionic grail
delicate rune
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Is anyone having error msg at gift set?

ionic grail
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My gift set is also broken

analog urchin
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Same

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Voyage still closed

delicate rune
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Seems likey everyone has it

upper otter
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Can’t open gift set tab like everyone else here 😢

warped terrace
quiet storm
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what’s happening to gift sets

warped terrace
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No gift tab

neat hamlet
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+1 to the error 58 gift tab

potent gazelle
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Wow

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Same here

neat hamlet
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Same here too

fast marlin
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can't open store

potent gazelle
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Maybe an update?

fast marlin
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devs pls

warped terrace
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Of course right when my Deluxe Monthly runs out and I need to renew😅 😅 😅

potent gazelle
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Oh geez

pearl finch
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Same error

fast marlin
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should we ping them abt this?

potent gazelle
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They might be working on something

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If everyone is having the same problem

fast marlin
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yep

real bluff
potent gazelle
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oh god

stuck stone
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Gift set error on my end to

potent gazelle
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All of a sudden it thinks it’s been 24 hours and my fast rewards are ready and I have new daily quests that I finished a few minutes ago

distant jay
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Chat faces having issues too

grim hearth
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^

potent gazelle
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Hm

grim hearth
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Like i have notifications pop out on my lockscreen and notifications tab but when i open my app theyre not there

analog gate
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Gift Tab error as well

grim hearth
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Even if i restart my app

potent gazelle
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Guys try to see if the game can update now

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Nope

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It’s being worked on

fast marlin
#

oh

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update them

serene glen
potent gazelle
#

Everyone has the same problem

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Even a notification is inside the gift set

fast marlin
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update afk to the latest version

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laterer latest one

serene glen
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It’s been updated

fast marlin
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check again? idk

potent gazelle
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YEYYY

fast marlin
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i just updated

livid sapphire
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Was at 21 out of 30. I used 54 wilder summon scrolls and only got 1 of the pick any hero cards. Bug??

serene glen
#

I checked again

fast marlin
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@livid sapphire ???

potent gazelle
#

Uhm

coral light
grim hearth
#

Updated the app and the gift tabs still not working

potent gazelle
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It’s not updating

fast marlin
#

everyones having the same problem

random sparrow
analog gate
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I used the Legendary scrolls this morning and got no credit for it as well 😦

livid sapphire
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9 summons would have gotten me 1 pick any faction card, then 30 more would have gotten me a 2nd one.

fast marlin
#

yes we know

random sparrow
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Having the same problem

livid sapphire
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Only got 1

fast marlin
#

h m

potent gazelle
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AFK arena is BUGGY today

frigid patrol
#

waiting for a hotfix, not gonna touch anything til then

midnight ginkgo
#

anyone else experiencing the bug of vip bonuses for % increase in xp gold not being correct and for no increase in fast rewards?

neat hamlet
#

yeah updating doesn’t fix it, probs have to wait for hotfix

gritty marlin
#

Diamonds incoming !

livid sapphire
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So anyone else having the issue where summons aren’t counting towards the pick any hero faction cards?

analog urchin
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@livid sapphire u only get one per 100

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Click the box

tawdry oyster
#

Yeah it's still 100, but you get rewards along the way

analog urchin
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To see what ul get

glacial olive
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Also having the error in gift sets

neat hamlet
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yeah for the event you get goodies along the way but only get the pick a card reward every 100 still

glacial olive
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Didnt check to see if the summon I just did counted for it though

livid sapphire
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Ahhhh makes sense

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Thanks

magic atlas
crude whale
#

^

misty furnace
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Having same issue

neat hamlet
#

So I guess I'm not the only one with error58

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Good

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Looks like a hot fix incoming

left pagoda
#

Nah it's happening even with the updated client (1.22)

neat hamlet
#

.... More gems woot

quaint furnace
kindred vapor
lofty plover
proud ingot
neat hamlet
#

Can't even click on those free daily gems

olive isle
ocean lagoon
#

Yep same here

spice shale
vocal crane
#

10,000 gems compensation pls

fervent stratus
#

Yes me too

vocal crane
#

Me too

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Everyone too

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We’re alllll in this together

prisma meadow
#

as long as its fixed before the wilder banner is done im coo

fervent stratus
#

Error 58 also
Hehehe

prisma meadow
#

but if i cant whale on this wilder banner im literally gonna die

neat hamlet
#

Devs will get this fixed soon, this bug is blocking people from buying packages lol

fervent stratus
#

Yeah you are right

neat hamlet
#

When u see that red dot but u click it for the 20th time and it's still the same bug lolol

#

Da. U red dot

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Dam*

trail sorrel
neat hamlet
#

Noooo

potent gazelle
#

So annoying

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Stupid red dot

neat hamlet
#

Must click.... Again

gritty nova
#

Can’t buy my limited time package soooooo

timid bramble
#

Im getting an error 58 everytime i try to collect the gift set

finite bobcat
gritty nova
#

Devs are asleep or looking up error 58

hushed viper
#

Error 58 here too

zealous swift
#

it's gone for me

potent gazelle
#

WHYYY

zealous swift
#

was just able to claim it

potent gazelle
#

U lucky

neat hamlet
#

Yay it's working for me again

gritty nova
#

Yep back up

potent gazelle
#

FINALLY

neat hamlet
potent gazelle
#

As

neat hamlet
#

Oh yeaah

frigid patrol
#

are the other issues fixed?

potent gazelle
#

I believe so

trim cedar
#

game is randomly crashing since patch

real bluff
#

It’s fixed

analog urchin
#

Wonder when voyage will open..

stuck stone
#

Umm did the new event skip a day

#

Yesterday it said it had 2 days left and now it says event ended

real bluff
#

Since when did the lab backtrack go giving 2 hour essence rather than 6 hour from finishing a floor

south bridge
toxic void
#

@south bridge Your account isn't old enough yet, once that timer at the bottom expires you'll have access to the standard gift sets.

south bridge
#

Oooh thanks! @toxic void

real bluff
#

Anyone else notice the lab difference? Why did they backtrack the lab rewards

fast marlin
#

this artefact is still bugged

terse marsh
#

who is ready for those 600 diamonds because of error 58 hotfix? vedan360

coral light
#

My Belinda was one of my first 5 heroes but I don’t know why she is at the 7th slot right now and Raine looks like she is one of my first 5

real bluff
#

I noticed they made it nicer for lower level accounts but I was at 16/20 and I summoned 10 and got nothing from the chest and it just straight up moved to 30

empty hamlet
#

[7:35 PM] dngr: game is randomly crashing since patch <--my game is crashing randomly as well, 3 times in the last 45 minutse

vagrant cypress
earnest thistle
#

So is it intentional that labyrinth dust is 2 hours down from 6 hours?

#

Thought patch notes from before said it's trying to not use the 2 hour ones anywhere anymore

warm horizon
#

We are getting some major chatroom issues. Some of us literally haven't had Global or Our Language channel update for a good 2 hours

frozen juniper
#

Where are the rewards of 1-500 summon for those who have “completed” it via retroaction? Is it intentional that new players get tons of more rewards than old timers? This event is dissappointing.

neat hamlet
#

I haven't been recieveing messages from anyone or my guild lately, idk if I'm the only one but it's been going on to me and a few others of my guild

velvet relic
#

Peaks of Time The Burning Woods bug. Defeating Ezizh won't trigger the fire, no matter how many times you do. Please fix this bug. Thank you. @ocean prism

weak wing
#

Rosaline seems to be encountering a bug. Whenever she follows Estrilda there’s a likely chance that she becomes stuck at the edges when Estrilda is dashing through, for example. When Rosaline becomes stuck, she STAYS stuck and can’t do ANYTHING. The fight basically becomes a player less. I’ve lost an arena fight because of this. Please test this bug and fix it.

neat hamlet
#

@weak wing you are right this bug is horrible

patent spire
#

Sometimes heroes do not play voice lines when clicked-on. When they get the same voice-line however they say it...

edgy plaza
#

OK this is bad, it keeps kicking me out of the game since yesterday's update, in the MIDDLE of the battle in both arena and campaign, I just managed to beat a stage I was in for a while and at the end it said "error couldn't manage the battle data" or something along those lines, and it kicked me out. Logged back in and it says I haven't beat the stage where I clearly did before giving me that error. Fix this asap! It wasn't happening before the newest update.

On another note, it seems I'm missing the first chest in the tavern, the one that gives you a purple card to choose. It jumped straight to the 2nd,while on my alt it is there. I don't get how this is supposed to work, but it should be the same for all accounts no?

neat hamlet
#

@edgy plaza 0/20 0/30 0/50 the rewards are different depending on your stage for summons and if you’re past 500

#

My alts got the card my main got the chest with sig mats

distant sandal
#

Are you fucking kidding me? It took me hundreds of retries and you gave this message

edgy plaza
#

@neat hamlet both accounts are past 500, on my main I have the 30 chest and on my alt the 20 chest. And I had a free card on the table on my alt while I didn't on my main

neat hamlet
#

Rip

#

@distant sandal yeah that happens

last sedge
#

Is the display issue solve? Some of my hero unable to view. And the apk file unable to download

neat hamlet
#

Happened twice in tower after winning.

neat hamlet
zenith umbra
#

I have the latest version

pulsar pawn
#

@zenith umbra Try restarting your app, i think it will work

zenith umbra
#

Doesn't work

sturdy vine
#

There is still a Display bug...can’t See all units

#

Restarted several times

pearl ice
#

Hi I have a video of Rosaline bugged (She does nothing during the fight : she is only going on the left side of the screen) but I can’t send it. Do you know how to do it (the video is 16 secondes long.) ?

plucky sandal
#

Bought 9.99$ pack. Game crashed. Charged my card. And i got nothing in game.

potent gazelle
#

TiMe tO rEpOrT

hard gale
#

Please balance your game! Legendary heroes as opponents do more dmg than ascend tier heroes! Something about this game is completly off!!!!

midnight herald
#

Estrilda’s charge ability throws off Rosaline, who proceeds to ram her face against the back of my line when she’s after Estrilda

subtle cobalt
#

Lol what just valiant said,feels like Rosaline thinks:” Screw this battle I’m out!” and tries to leave the screen.Maybe I just got a lazy one cause I don’t own her (recruited her from the dungeon cart) XD Anyways hope this helps the devs to fix the bug,cause I upgraded to nitro just for you guys ❤️

#

@ocean prism

gritty lodge
#

@ocean prism It kept appearing in my battles and makes me re-do the stage even tho I already won. Please fix this bug.

shrewd nebula
tawny wave
#

Some Options Wont Work Every Now and Then

lofty plover
#

I could log in fine until today and now its giving me this error

cinder pawn
#

@lofty plover Try switching on mobile data

zenith umbra
#

@lofty plover I have this when i have bad internet

lofty plover
#

Thank you both. Yeah probably just bad internet right now

raw cliff
#

Ive made several pulls (30ish to 40ish?) Since "Tavern Bargains" event started, yet I've been stuck at 451/500 the entire time.
(I'm aware "friend pulls" do not count. )

lofty plover
#

I play on pc so it might be signal is just going on and off

tawny fjord
#

i have issue with login game

#

it keeps stuck at login screen after new update

#

and i play on bluestack

lusty grove
#

How do i make the notification on Peaks of time disappear ?

lusty cradle
#

My game chat is not work. How can I solve this problem?

neat hamlet
real bluff
#

I borrowed a hero from someone and it was a 2 star Shem when it got to me. However it was ascended to 3 star and it’s not changing as my mercenary

vocal crane
#

These Mercs def gon put in work

real bluff
#

What level are your heroes @vocal crane

vocal crane
#

Wym

#

150

#

Average

real bluff
#

Oh nvm

#

Yeah it’s broke

vocal crane
#

Was gonna try to get past this stage

#

Guess not

neat hamlet
#

Hi, I had a net crash and when I log again to the game my chat doesn't work... Doesn't load any message... Some gm can help me please?

fast quail
#

My chat is broke too

frozen star
#

Sometimes when u received notifications of someone chat ingame, and u pressed it to move in game, it was literally gone/disappeared tasi Im using iphone.

floral cloud
#

Been having an issue with Belinda targeting recently deceased enemies with her ult, any chance y’all could look into that? Thanks!

neat hamlet
#

@real bluff averages off yours and after you get it it stays the same

tawny fjord
gleaming beacon
willow monolith
eternal fern
sharp verge
#

i had the event not give me a hero card after hitting 20 summons it went to 30 and im close to hitting it and the card never went to m inventory

grave ingot
#

Badens storybook shows just "The" as a title, not "The Abomination"

idle pebble
#

Chat isnt Loading anymore. Can tipe in all Channels but i recive no Messages from other players. Game is Updated already.

lilac elm
#

Game keeps crashing since last update.

gleaming beacon
#

Kirby, the hero choice card doesnt go to your inventory

knotty kestrel
#

@idle pebble same is happening with me

wheat inlet
#

pls do some things with this, hero baden + hunting wrizz = game disconec at 10M dame

brazen phoenix
#

Now we have a chat bug
I get popup from my phone but if i go in the game
There noting

#

@ocean prism

ocean prism
#

@brazen phoenix We have know this problem and will fix it.Thanks for your understanding.

brazen phoenix
#

Sry i only tell this that you know
I dont tell for angry
So np

limber dawn
#

My team randomly lost 10k power and I can't figure out why

tight wave
quasi quarry
#

Hello.Stargazer was counting towards library points before patch but it doesnt now.Is it a bug or is it intended

neat hamlet
#

@limber dawn mine too! After the week reset

idle rune
grim hearth
#

I cant see my friends messages again

#

I can see that he sent something from my notifications but when i go to the messages screen in the app theyre not there

river scaffold
pearl ice
neat hamlet
hard gale
#

Fix legendary tier hero dmg in campaign! They are stronger than ascend tier heroes!! This is completly stupid!

neat hamlet
#

They're ascended tier in campaign. It ain't a bug. The computer just cheats.

#

Please fix chat. I can't count how many times I see a notification from a new person on my phone, can see the bloody message, and when I open the app, there no message. Can't respond to prospective guild applicants if I can't see their messages!

hard gale
#

No the dmg output is 100% off...

neat hamlet
#

Sooo it seems my chat is frozen?? I haven't got any messages in the public chats since yesterday.

strange ore
#

My game crashed more than 20 times after the last patch on the Galaxy Note 8 latest Update

rare verge
#

All chats seem to be broken....again.

neat hamlet
#

I saw, there are more ppl saying it but, I do it again:

When I get notified, that there is someone talk to me in private. And I go in the game to read it, it is gone.

neat hamlet
#

@hard gale it’s supposed to be like that otherwise you’d run out of heroes that aren’t ascended tier to fight in campaign plus you’d stop seeing them around chapter 11 then

#

If you had only ascended tier heroes to fight in campaign you’d get beutalized

sturdy zenith
limpid fern
#

Thane isn't showing armour upgrades. I unequipped everything on thane and Lyca, an explanation mark shows on Lyca but not Thane?

dense sierra
#

So Rosaline retreats back and it continues to do that during the battle so it’s a continuous cycle of her running into the border

glossy sail
#

Accidentally cannoned one of the gold piles in Voyage of Wonders, and it disappeared. Now I'm finished with it but it's 16/17 because of what happened.

slender sleet
#

@glossy sail restart the adventure

#

Had the same thing

glossy sail
#

@slender sleet I did but.. it's much harder to redo it the second time around. They should just make the gold non-cannonable. merek_dio

neat hamlet
#

some of you have problems with paypal? i bought diamants pack for 1 month a couple days and can't buy anymore.

white monolith
#

Hey the chats are not working for me or my girlfriends accounts only way we know that the chats are going on is via notifications while we are off the game

swift bluff
#

I also am having a chat problem. I get the notification that someone messaged in my guild but the chat doesn't update to show their message all the time.

limber forum
#

@distant warren

distant warren
#

Oops! Ty

neat hamlet
#

Do i have to explain it? When Rosaline follows Estrilda, and charges on the other side of the map. She gets stuck, and she cannot be used at ALL. She can't do anything and she gets freely dmg. Fix it as soon as possible please

white monolith
#

Been told by my guildmate on discord the chat bug maybe only related to TMobile user but can't be for sure unless you guys check it out

real bluff
#

I get 1179 per minute for the exp.... if this is for 6 hours I only get about half of my actual production... it says I get 282 k for 6 hours but I calculated it and I should get 424,440

lone umbra
#

doesnt include vip bonus

real bluff
#

Oh haha nvm

crisp fox
#

Bug report: Rosaline runs in place and doesnt use abilities during battle.

real bluff
#

My estrilda just stands in place and doesn’t move sometimes when theirs an enemy in front of it

agile perch
#

Oh btw on the background the words are running off the pages so you can barely read it

crisp fox
grim radish
#

Bug with Abysmal Delves. Seems to have missing volcanoes, images etc.

small pilot
#

Lost an entire team in labyrinth even though I killed the last unit before time runned out

#

It even came with a killed message

left pagoda
vital snow
hard gale
#

A mythic skarg just 1 shot my legendary+ fawkes with its death animation.......

hard junco
#

I have my Game in french

#

But this is in English

neat hamlet
#

@lunar heron put Belinda next to her if you want her to not get stuck running off screen

lunar heron
#

Ок

#

Thx

neat hamlet
#

If it doesn’t just frontline Belinda

lunar heron
#

But you still need to fix it.

hard gale
#

Voyage of wonders dmg is completly off!!!

#

I have a 300k power difference and i still die!!!

#

The health and defence ratings are completly off!

#

Ulmus his ultimate when he throws a rock one shots shemira....

#

Have you guys even tested this new zone???

neat hamlet
#

You just need more cc. These aren't bugs your team just has no control besides Tasi and Lucius.

hard gale
#

Dude... they take 0 dmg... i blast them with my ultimates and they take 1% dmg... i have a 300k power difference over them

neat hamlet
#

Most of that power differential is from relics.

#

Your actual heroes are mostly Legendary against Mythic+

hard gale
grim radish
#

They’re more than likely scaled differently for the event - some pretty good rewards in there, don’t want it to come too easily. I found it tough but still managed to clear it first go

hard gale
#

Its just strange that a team with 700k power wins from a team with 1m power.. that same teams beats another team in a different area of the game with no problem.. the health and defense ratings a completly off and it needs in estigation

#

So you say that this isnt bugged?? Look at the dmg the enemie team did and the actual dmg i took???

hard sundial
#

Hello - I made a purchase and the app crashed while verifying with Apple Store. I'm showing the transaction as pending in my Apple account but nothing has been granted in game.

hard gale
#

The enemy did 788,89k dmg i took 2181,73k dmg.... thats 2,76x the actual amount of dmg i took...

gentle river
#

@hard sundial same thing happened to me just last week. I used the chat support and provided images of the pending transaction in my Apple account. Tech support told me to take it up with Apple because they see that it’s pending only. Took a couple of days before the payment was confirmed and I got the official e receipt. Went back to the chat with that screenshot and was told to Redownload my game. Got my purchase after that.

hard gale
#

Another example here.. dmg taken and damage done is off by 1m dmg!

hard sundial
#

@gentle river Ah there we go, updating the game caused the purchased items to appear. Thanks for the tip!

gentle river
#

@hard sundial glad it worked out for ya!

hard gale
#

<@&545792117956673538> please look at the new voyage! It is completly bugged! Look at my screenshots above! The dmg values are completly off

slender sleet
#

Why are you pinging Moderators for it?

#

Tell me, why are you pinging Mods? People who have no connection to the game besides being normal players?

hard gale
#

Mods might have a connection to the game? No need to be offended... Instead of acting like the way you are you might have better told me who to ping otherwise?

slender sleet
#

You can PM @ocean prism about it. We have no connection to the game besides being normal players, as I said.

hard gale
#

@ocean prism please look at the messages above and in the suggestiins channel. Multiple people reporting strange difficulty issues with the new voyage! Damage numbers are completly off!

#

@slender sleet thankyou

brittle ridge
#

@hard gale PM doesn't mean ping. If you use this channel there is no need to ping anyone. Pleaes have a look at #545923240288059392 too :-)

hard gale
#

@brittle ridge ah oke ty! I didnt know! Now i do thanks

brittle ridge
#

👌

earnest cargo
#

Bug or intended?

zenith umbra
coarse kestrel
neat hamlet
#

Froze my game

left elbow
#

I made purchases in the lab shop they did not work the blue heros

#

I did not get them

left elbow
#

!rank

onyx kettleBOT
#

XMARK6 OrcishBard, this command is disabled in this channel

velvet relic
#

There are still two bugs in the peaks of time! Burning Woods Ezizh is not dying after dozens of attempts and Abysmal Delves has visual problems with volcanoes and mountains. These bugs appeared after the latest major update. Please fix them.

neat hamlet
meager isle
#

ennemies still attack when banished by tasi

deft gate
#

My game is becoming super choppy during combat, especially when nemora heals the team. Any fixes?

neat hamlet
#

What an Event... well done i dont even can get the First chest ... gg

shrewd dagger
#

This tile on "The Abysmal Delves" is bugged. It works like a wall, I cant click it neither pass throught it.

patent briar
rain spear
#

Kelthur's signature item uses Mehira's name

gritty venture
#

Was fighting this group, shemira never dropped below 30% go even with all 5 ults. Games got laggy, shemira just stop casting died , game crashed, no you lose screen. Come back and see this, one screen says 2 dead , go to fight and all 5 are up.

split dock
gritty venture
#

It is a visoul bug. But game did crash from the healing and damage

analog birch
gritty marlin
#

Found a bug - Hendrik’s title is “The” and no matter how epic that may be I don’t think it’s right

lethal pecan
#

Direct messages are bugged. The first message sent gives a phone notification but doesn't show up in game and seems lost forever. Subsequent messages sent after the first show just fine. I've been getting this since launch and I suspect it may have gone under your radar. Please look into this. (Sorry, I don't have a screenshot)

agile perch
#

Bruh

coral light
halcyon obsidian
#

the shiny tap animation is still turning back on every time you restart the app, either fix this bug or remove the option

odd tree
#

Hello - I had a situation yesterday. My account ended up with Negative -10,700 diamonds.

I know why it occurred. There was a refund processed. My bank has high security at the moment because of fraud I have been having. This purchase was flagged and refunded through Google Play.

I was offered a "RePurchase" through the in game mail app. I would have been happy to repurchase however doing so would have still left me in negative diamonds.

See, the package only had 2600 diamonds, but there must have been a "diamond value" placed on the other items. I would have given it ALL back. Them I could have repurchased
Now I'm stuck! I cant get myself out of negative diamonds

I contacted Google Play support and they cannot assist because as I stated, a repurchase does not help- it's not an even exchange on the repurchase. The Google case number is 9-6068000027180.

This is not fair. It's not about the money. The refund was unintentional and the repurchase option will not help

My username is:
iDLe_H@nDS

#

See above in regards to horrible refund system.

#

Left my game unplayable

#

CS doesnt seem to understand what I'm saying

stoic knot
modest pivot
#

@stoic knot last time I had it, I just needed to restart the game

#

Hendrik seems bugged : if he triggers his passive, then sacrificial shield, the health regen is interrupted. If it's not a bug, it makes hendrik very underwhelming because it means that a strong AOE will disable one of both hendrik abilities that he can only use once per battle. Please if it's not a bug and I should post it to developer-feedback to request a buff with a small game design change let me know....

hard gale
#

This is a test battle in VoW. Is it possible that the opponent also has benefits of the relics we use? As you can see my heroes hardly did any dmg, but the enemy took a lot more dmg (thnx to the relics) and if you look at the damage my heroes took its % wise a lot higher than the opponent actually did. VoW battles feel a lot harder than they should when you look at the power levels between the 2 teams. In the labyrinth when i outscale the opponent by 300k power i actually destroy them, but i VoW i get destroyed by a team 300k lower than me

acoustic patrol
ocean prism
#

Hello, please change your network 4g/wifi to have a try.

restive relic
#

When ur team getts 1 shotted in this situation.. Had optimal relics too lol

#

Vow either is showing wrong power levels or its bugged. Wrongly scaled

viral sinew
#

@restive relic I beat that stage easily, but have same problem with other team

dusty comet
#

Fawkes failed to capture Warek into his coffin, but still managed to pull him out of the coffin.
Battle id : 2691208837

hard gale
#

Voyage of Wonders power levels are bugged!

violet harness
#

In the Peaks of Time, Viper’s Marsh, some battles don’t give you an item..

slender sleet
#

@hard gale we get it, there's no need to keep posting it every few hours

hard gale
#

@slender sleet i am not posting every few hours, but clearly it is needed because multiple reports have already come in about VoW beign completly off balance and no1 from the @ocean prism has responded yet! This is a serieus issue and it seems like no1 cares.

slender sleet
#

People do care, but it's not something that can be easily fixed

#

And posting about it continuously is frankly not gonna help much

hard gale
#

If they would really care then there could atleast have been a post in one of the top channels... the channels are beign used daily for things most people dont care about. A simple we are investigting would be enoegh to south people

slender sleet
#

The highest chance for you to get a response is to PM CS

#

PM, not ping them, message them privately

hard gale
#

Thank you for the tip will so

small acorn
#

voyage of. wonders, rlly, their hp it was about 80% after shem. 2.mil. dmg, my. power it's with 50%more,this event it's bugged af

hard gale
#

@small acorn you should report this to @ocean prism as mentiod by one off the gms.. the more reports they get the more serieus they take this bugged VoW

small acorn
#

aha, okay, ty

fervent shoal
#

Crash issues on iPhone 6. It happen frequently on peaks of time, king tower, VoW and also guild war. Please fix this, as after every single fight , phone will crash.

hot birch
#

But i spend money to upgrade +10 but i get nothing working @ocean prism

#

@slender sleet

neat hamlet
#

@hot birch it works

hot birch
#

How do u know it work @neat hamlet

neat hamlet
#

@hot birch because that’s the main sig people use and nobody has complained it 100% works

hot birch
#

Really so why the game dont said : Some Sig items doesn work 100% @neat hamlet

#

We are spend money for this dude plz check it and tks

neat hamlet
#

You’re the only one to have complained about Ferael’s out of the 50+ people that use it

hot birch
#

Bcz they didnt see it or i mean they really dont care about that

#

U can see Sig Tasi working very good and im not complained r

neat hamlet
#

Lol they all care since that’s the favorite sig

serene mantle
neat hamlet
#

Pm them about it if you care so much

hot birch
#

So u r talking with me @neat hamlet

neat hamlet
#

No I’m just saying pm them

hot birch
#

Who u r ?

neat hamlet
#

I don’t care about Ferael’s sig since he isn’t a hero I use but nobody I know has complained about his sig it works fine for them

#

Just a matter of the team you’re fighting

hot birch
#

:))

neat hamlet
#

His sig is more for slowing health recovery than anything

#

If it stacks

hot birch
#

About reduce atk enemy ?

neat hamlet
#

That barely does anything

#

A max of 7.5% isn’t a whole lot

#

10% more than 7.5%

#

I watched both

#

Maybe it doesn’t work fully which in that case pm the Lillith staff

#

But it should work

hot birch
#

:))

neat hamlet
#

I didn’t see the spirit not sure if it’s visible or not but if it’s supposed to be then yes it’s bugged

#

Doesn’t help you 2 shot the other team with him

hot birch
#

Sr guys its working :))

scenic furnace
#

So I'm experiencing a glitch, my character Nara won't auto deploy her special move even when my other characters are doing so with no issue. I have to manually tap her character icon even when in auto. I have lost matches this way and didn't even realize it was happening. I noticed it on a guild hunt, I have a picture of needed

next wigeon
#

That’s not a glitch, on auto she only uses it when an enemy reaches below 40% hp as it is an execute. Wrizz and Soren have endless health in guildhunt so they never reach that 40% threshold so Nara won’t auto use her ult

uncut egret
#

I currently have an issue switching servers. Have 3 active currently and when I switched from my s111 server to s202 my whoke game got reset? All servers deleted

swift gazelle
#

@scenic furnace no glitch, she wont ult until HP is low enough to execute the enemy. (Spoiler alert: wrizz cant be killed so she'll never be able to execute him)

supple finch
#

<@&545792117956673538> Sorry for the ping but thiis sketchy person richierichm3#5134 iis on your discord server.. Sorry in advance for the crap photo

jovial hare
#

Does Lilith/afk have customer service email/number? I got charged randomly and I definitely didn't buy anything.

bronze dirge
#

A minor bug to report, the voice lines for newer heroes don’t come out the first time. For instance, Gorvo will say a line but no sound, but second time he says the same line there is sound. The problem seems to apply to Elijah and Laila, Gorvo and Rosaline, as far as I know rn.

brittle ridge
#

@supple finch this doesn't belong in #bug-reports please DM one of the mods and send an appropriate screenshot of name and message

#

@jovial hare DM @ocean prism

sand cliff
#

I collect rosaline from event when my hero slot is full, when i make some place to collect it again, the event window said i already recieved it

next wigeon
#

Check mail maybe?

sand cliff
#

Oh nice, it already sent on mail when i check it again, thanks

#

No mail before

uneven folio
#

sometimes my screen just zooms in the hero feature

#

like all the other options are gone

#

and you are stuck looking at the heroes

#

you can't even click your profile

quasi shore
#

Not a bug but a report

#

Here’s his discord ID

606068412762030091

#

<@&545792117956673538>

shrewd warren
#

Game keeps crashing, but most of us have this problem. Is there a way to fix it?

slender sleet
#

First of all, it's not his ID @quasi shore it's probably the ID of the message
Secondly, reports like that please in DMs with a mod

feral schooner
#

Hi

#

I have a problem when I access the game with my account

#

It appears a black screen with a brown bar on the top

#

I've cleared thr cache and delete all files and reinstalled the game

fervent jungle
#

I found a bug with a hero

sturdy vine
#

Since months this game is unstable on iOS devices...please fix basic problems before adding new bugged content like VoW where maths are not working...Loosing vs a 400k Team with 800+k Team?!? And in campaign it is vice versa...lot to do...

obtuse wind
#

in labyrinth the enemy went from 60 (already above my team level at the time) then jumped to 80 half way through. As s low level new player I can no longer particupate in the labyrinth which takes away a big thing to play

#

From I can tell It was suppose to stay in range of my level but not I hit can't progress point so I can't anything from it or any challeges requiring to do the labyrinth.

ebon rover
#

If you are picking up relics their power increase should be neglible

molten karma
terse marsh
#

skreg died yet stayed on screen with animations but no damagewhatthefawkes whatthefawkes

neat hamlet
#

@obtuse wind it’s supposed to increase as you get farther in don’t worry it’s still doable

obtuse wind
#

I finally got past it. yay. so many of characters died, but I got past it.

fervent gull
#

The signature item for Belinda seems bugged. It's supposed to give the blessed ally a 40% chance to fire off a divine retribution orb but after 2 days of battles, I have never seen this happen yet. Unless I misinterpreted the ability

velvet relic
#
  • with the previous comment
forest field
#

I have had this glitch 2x now in Labyrinth, that happens when I had the Celestial Twins, plus the item that Periodically strikes enemies and stuns them. What happens is after the Twins do their Ult, all characters will freeze while the sparkly stuff from the ult is still swirling about, but the thunder continues to strike down the enemies, eventually killing them, but this doesn't end the battle, nor does it count as a Victory

native hazel
tame oriole
#

Hi guys, when I open the app I get stuck in the game login.
I've already deleted and reinstalled it again.
But it's still the same

neat hamlet
#

@tame oriole just reopen it several times

scenic furnace
#

@swift gazelle thanks

mint quiver
#

Every time I play Rosaline in my team she seems to pilgrim between my two top players likes she’s panicking and then sometimes she would notice an enemy and attack but most of the time it’s just her moving quickly between two of my heroes when I play her

pliant field
#

I’m reporting this player for inappropriate messaging in English Channel 37, like calling people racial slurs and overall being a jerk

#

Not sure who to @

#

<@&545792117956673538>

random dagger
#

Ever since getting brutus’ signature item he sometimes doesnt heal from nemora’s ult/his own healing/life steal. He only recieves the 10% hp he gets from the signature item

brittle ridge
#

@pliant field DM @ocean prism

#

Mods are definitely the wrong ping

rigid pollen
#

Glitches there and now my guy never ults :c

crimson granite
neat hamlet
#

@crimson granite legendary heroes cap at 160

crimson granite
#

@neat hamlet please look the video again and look at the attack and defense rating from Arden

neat hamlet
#

It went up a little

crimson granite
#

I suspect that it is related to the library, in a few hours can i test it with other heroes. The good news its just a visual bug

gritty lodge
#

I wonder why AFK Arena is in a Russian music video.

#

Of all things this game has to be in.

hard gale
#

Fawkes coffin and tasi’s banish spells banish the wrong target at chapter 15-40. Fawkes his first cc is good he banishes Farael he has the highest attack rating, but tasi then banishes Shemira and that is wrong! She should banish Isabella because she has the higher attack rating then Shemira (they are both the same level).

long smelt
#

In labyrinth, it seems like if the legendary Thunderburst item activates at the same time as a friendly unit uses their ult, the game will be stuck in the ult timestop and continuously do the thunderburst damage/stun to enemy heroes, never leaving timestop until the combat timer runs out.

real oriole
#

i got the advancement reward. but chapter 2 completion is bugged and can’t receive reward

naive adder
#

my rosaline is following/boosting lucius, rather shem or belinda, who both have higher attack ratings. lowest attack rating on the team is raine.

hard gale
#

Here is a video showing that the 2nd cc (tasi) does not prioritize the right target. Fawkes uses coffin on Farael and then Tasi uses banish on Shemira. But when you look up the heroes in the portrait tab you can clearly see that Isabella has higher power than Shemira when they are at the same level

#

Why are you trying to scam me? In the first picture you give me a special offer stating i almost get a 800% increase in reward when i make the 5 euro purchase, but when i go to the shop i get more for that same 5 euro’s. Please dont make up random % for some crappy reward... this is considered scamming!

cunning grove
#

you don't get more for that same 5 euros

hard gale
#

Yes I do.. and they are saying its a 732% extra reward... So basicly its a 30euro reward... have you seen the 30 euro rewards? they are waaaaaay more... so its scamming..

clever shuttle
#

what you get, is items worth 732% of the diamonds you topped up for if you had just brought diamonds

hard gale
#

@clever shuttle dude I am getting 300 dias and 1 elite for 5 euros xD where is that 732% increase in reward?? tell me plz lol go to the store you got same/better deals for the same price.. they should give players a false feeling of something good. this is not a 732% bargain its a 732% scam

clever shuttle
#

1 elite (60 purple stones) costs how many diamonds?

#

why do you even care, your name is litterly F2P, indicating you dont spend money

hard gale
#

I care because it give me a false feeling of profit for the game.. and players shouldnt be temped in making purchases which arent what they say they are...

#

Its false advertising

clever shuttle
#

every game does that. its not false thou, its tricking

neat hamlet
#

There are some that are actually better than the shop ones but the percentages are all jokes they don’t matter if it was 800% they’d be losing money

hard gale
#

If i put tasi in the middle like in the first picture she wont use her banish until 20 seconds into the fight. If i put her in the top as in the second picture she uses her banish a few seconds into the game.. you’d might wanna investigate why the positioning bugs heroes from using their abilities

slender sleet
#

She probably gets interrupted by Isabella's attack

#

20 seconds into the fight sound very much like her skill getting interrupted

hard gale
#

I have ran 50+ battles and they all went the same. I switch it for 1 battle and she can instantly cc shemira

slender sleet
#

Watch the replays of the fight

hard gale
#

And isabellas attack is always on my lucius

#

Because isabella one shots tasi of it hits her so no attack hit tasi

#

Also if i switch lucius with lyca in the 2nd picture the same bug occurs

left elbow
#

Playin on a iPhone 6plus, the crashes in the events are getting extreme, can not finish a single fight, if this is not changed i have to play something else.

mighty dew
#

I just received "Muted by that system" after trying to send a message.

timber helm
#

i play on a iphone 6s plus ive been crashing alot its been getting worst i think and now i cant complete wrizz at all it crashes every time

timber helm
#

baden is one of my crashing problems when he does his ultimate it might be to much on the game

small acorn
#

use low power mode if your phone cannot handle it

hard gale
#

And again a bug with Fawkes/Tasi their cc.. Fawkes uses his coffin on the Gun guy, but the mage has higher attack rating.. can you please fix this? I have fought so many battle where the person with the highest attack rating is not properly cced but some other guy with lower attack rating is getting cced

timber helm
#

@small acorn thats not changing anything its definitly him cant even take him into pve

vale tusk
#

After beating level 89 of the brutal citadel this showed up, have to do the level again.

#

After the second time beating it i can go on btw.

mental folio
#

So uh. I bought one of these gift sets and I got an elite Ankhira from the shards. Then I ascend 3 rare+ to another elite ankhira. When I Ascended both to get an elite+ it said I didnt that hero. It froze and wouldn't let me back out so I restarted and saw I now have lost of the elite ankhira.

obsidian musk
#

More of a visual thing but still a bug
In english July 23 is third so its July 23rd and not July 23nd
It seems to occur in all July messages sent

wintry sinew
#

Can't enter the game, the picture keeps on freezing here, I restarted several times (specifically only for BlueStacks, it works on phone.)

hidden stump
#

Game hangs while loading on Oppo R9

#

works on another borrowed HTC phone

digital rock
#

Every once in a while this happens. Animation freezes but you can see the hp damage or heal.

next jasper
#

This relic doesnt do any damage to Wrizz in Hardmode? It doesnt even make the animation.

grave hound
#

Ferael ultimate skill “Nether Blaze” is bugged, as it does not apply evil spirits on the enemies as it should. You can check the video where you can see the last enemy has no evil spirits before AND after the skill is used, which is proof it is not working.

neat hamlet
#

@next jasper wrizz can’t be cc’ed

next jasper
#

The damage should still occur @neat hamlet

neat hamlet
#

Yeah

glass ocean
#

In Peaks of Time, at Rest in Peace, if you defeat the chief enemies before collecting all three blessings you’re locked out of the rest of the map

next jasper
#

When you write words with 'tit' in them, it blurs out the tit. Words such as "Title"

neat hamlet
#

@glass ocean that’s not a bug

civic flax
#

Remove kaz 100% immunity and block to some attacks like brutus ult. either shes dodging in which case fix the text or she has insane immunity and block that isn't mentioned anywhere!

elfin plaza
nimble mauve
valid plover
#

It's not supposed to, the ultimate one shots enemies at a certain amount of HP, so instead of wasting it it just waits till someone is at that HP then bam KO

past tulip
tawny yew
#

@next jasper The tit word is a curse in French as our word for little is“petit”!

#

Nara’s ultimate doesn’t trigger in auto mode in certain situations in the Necro tower.

vague frigate
#

@rustic canyon just tap all the moons again, any moon after that will lead you to the final I think

topaz totem
#

Hey, can anyone help me? If i Start Peaks of time - Rest in Peace i only get this Cloud screen... i am using an iPhone 7. Please help :c

rustic canyon
#

@vague frigate thanks

topaz totem
#

Any ideas?

vague frigate
#

No idea

west tusk
#

Found a bug on ferael's ulti. The description says that whenever he uses his ultimate, anyone who got damaged from it will be haunted by spirits.

#

But there are no spirits whenever i used the ultimate

#

I already contacted afk arena but they said that there will be no spirit if the enemy got damaged from the ulti

#

Which is too confusing because the description of the ulti said that the enemy who got hurt from the ulti will be haunted by the spirits.

#

Sorry if there are wrong grammars 😊 thanks

#

@ocean prism @polar fjord

drifting osprey
#

My Girlfriend is able to fight in 5 different towers, each specific for one element. I can't though and I don't know why

olive cobalt
#

You can fight those different towers when you finished chapter 14 @drifting osprey

haughty hinge
olive cobalt
#

I smell 300 diamonds

haughty hinge
#

Huh ?

clever shuttle
#

he's saying its a bug so they will prob fix and send 300 diamonds as the generic "we are sorry"

neat hamlet
#

I like the 1000 diamond sorries

haughty hinge
#

Oh, I see

ocean sail
#

I just defeated a team in peaks of time at 0 seconds left and this is what happened

neat hamlet
#

Lol

sleek oriole
#

Guyss

#

I just lost my set of armor

#

Even tho i dont enchance

#

Do u know how to fix it

#

💦 💦 💦

icy brook
#

Something happened and now I'm not able to add people. Says "unable to use, please try again later"

#

I tried restarting the app, switching servers, it didn't help

north sleet
#

Is it just me or does anyone else have the volume change of your phone when listening to spotify and starting up afk arena?

vague frigate
#

Yes

round walrus
#

I'm trying to run kings tower, campaign and the voyage of wonders and when my heroes get to their ultimate, it gets stuck and the frame has fire around it, but the ultimate doesn't go off. So they are just stuck with a full bar and nothing happens so they get destroyed so quickly

ionic edge
serene glen
severe crane
#

I am unable to revoke my request for kaz

neat hamlet
#

Can only apply for 5 heroes max @severe crane

upper heart
#

My heroes now do not cast their ultimate ability even when their bar is full. It's been doing this since last update

upper heart
#

NVM fixed it. Was on my end

severe crane
#

@neat hamlet i know, i apply to kaz and now i want to unapply to her but i cant

high beacon
#

Cant add a friend, we tried with ID and name. We both have free space..

echo zodiac
#

In the Arcane Labyrinth, there’s one relic called, “Aegis If Preservation” that has a description so long I can’t read it. I’d really like it if I could read it thanks. Here’s a pic for reference:

visual heath
#

Constant and repeated sudden app closures. In the span of 5 minutes I just had the app close 3 times. Sent a message to support and then the app closed once again.

young sapphire
#

What is the point of returning mercenaries if they can’t be loaned to others after?

visual oxide
#

Had this small tedious bug that occurs but isn't necessarily the worst thing, but is quite noticeable

Whenever there is 2 heroes that are nearly equal when it comes to overall rating, and in battle they move in certain positions, Rosaline would sort of end up going on a run-loop, as in she would run up and down as if deciding which hero would be the better hero to help. She can still use her "Motivation" ability, although every other ability she has no longer is in use + her regular attacks

velvet relic
#

@young sapphire to make space for another mercenaries?

young sapphire
#

Okay that makes sense but why can’t we load ours out again 😢

plain zinc
ionic edge
#

Dura's Drape Artifact gives wrong % DEF? My Tasi lvl 152 has 1715 DEF (flat stats, no items equipped). After equipping the artifact her DEF raises to 1828 which is an increase of about 6,59%. That is definitely not 8% as the artifact says.

#

Nevermind, forgot about union bonuses. Without union the amount is 7,97 which might be a rounding difference.

coral viper
#

Technicay not a bug, but I can’t read the red text on the tavern bargain panel.
Please consider changing it

crisp hawk
hidden stump
#

AFK rewards stopped giving good equipment after u finally passed a stage u have been stuck at for several days. Is this change intentional?

#

Just observed this on 2 alts, both were stuck at 13 24 and 14 4 respectively for almost a week, and I just passed each today, yet the afk chest did not give even E+ equipment. I've come to expect them, such a let down when it didn't.

neat hamlet
slender sleet
#

@crisp hawk okay, might sound dumb, but have you scrolled up?

#

@hidden stump equipment drop is random, it has nothing to do with progressing

hidden stump
#

@slender sleet I disagree, throughout the previous 2 months of playing on 7 alts, I've observed the pattern of better loot dropping right after I've cleared a stage I've been stuck at for a few days. It has happened so consistently that I've come to recognise it as a hidden reward mechanism

#

I have tested it by collecting the chest right before clearing a stage I know I have progressed enough to clear, and get no equipment, and after clearing, collecting mere minutes later and the first collection will be a good piece of equipment

#

its either been patched out intentionally or accidentally removed since the most recent hotfix.

#

One possibility is that the devs have replaced it with good equipment on first login per day, but I've only took notice of that happening on 1 alt today, so 1 out of 7 is what I'd consider statistically insignificant, though I would have to wait till tomorrow to confirm that particular hypothesis.

crisp hawk
#

@slender sleet oh lol, it scrolls haha thanks

modest pivot
#

When you're on a hero sheet, the left and right arrow are impossible to understand. Please fix it so clicking on the right arrow goes on the shit of the hero on the right in the box

neat hamlet
#

@hidden stump drops are completely random even if you’re stuck

hidden stump
#

Well it's not how my alts have had it, unless my rng has been super specific to give good equipment only immediately after each of my seven accounts have cleared their roadblocks, repeatedly.

#

I merely deduced it from playing the game actively over several accounts, and I've not been shy about collecting AFK chests...like I said, before clearing a level I've been stuck, I get shit rewards. Right after, I used to get good gear. That was a very clear pattern to me. I didn't think much of it until today when it stopped. On 3 accounts now.

#

I've sent a query to support regarding the issue, just to clarify if it was indeed my rng being very very peculiar or it was a pattern they had put a stop to.

left willow
#

I have just noticed this visual bug where you can see your characters afk farming

#

Lucius' axe on the left side and Athalia which isnt even in my team just staying there not moving on the right side

cyan thicket
delicate rune
#

Anyone experience some chat issues like dissapearing chat/ missing msg?

velvet relic
#

@delicate rune Yes and quite often. Also first direct messages sometimes don't get received. This issue has been there for a long time.

neat hamlet
#

@cyan thicket description typo it does Kelthur still not Mehira

sharp dew
hidden drift
#

@sharp dew @slender sleet said this already but click on em and scroll up. you should have rewards left to collect

sharp dew
#

@hidden drift I tried and I don't lol

hidden drift
#

@sharp dew hmm, then i aint got no clue

gloomy shale
#

this code JENRMB3N3A doesnt work why?

hidden drift
#

@gloomy shale prob expired

vivid steeple
#

And some more titles too

fierce hull
#

Im still getting my game crashing very often. The game’s getting unplayable. It almost always crashes during the second attempt at Wrizz, during labyrinth runs, and during or starting or ending ay fights in the current journey event.

vague frigate
#

Mehira???? ArdenS

neat hamlet
#

@vague frigate typo

#

That’s what it says but they messed up desc. It still does Kelthur

plucky plover
#

i think Rosaline don't get any Healing from Nemora

devout ermine
#

Game crashed when I use baden

plucky plover
#

ok, i tryed a bit and its only in the "new" mode and in labyrinth

viscid burrow
#

If you use Baden, Grezhul, Lucious, Raine and Estrilda on wrizzle the Game goes to 2 fps everytime grez and baden have 3+ summons up and lucious ult plops in this is driving me insane like why can't you code the game right !!! I dont want to waste time in a Wrizzle fight i want that fker dead!

#

@plucky plover its not a bug its bad coding like with Vedan when he uses his Ultimate, he also doesnt get healed or shielded by lucious, funn thing is Rosaline gets the shield but no heals. Everytime Rosaline "attaches" herself to the "strongest" (might) hero she is untargetable.

zinc cloak
onyx plume
balmy needle
#

I’m getting frozen out when logging into the game

snow star
#

Labyrinth stuck and can't start

thick vessel
#

I got Serius's Signature weapon to +10, unlocking the tier where he is suppose to heal for 2% of his hp per second for the first 40 or so seconds of a battle. Doesn't work at all. Support sent me to their FB for help but was told it works fine but it's not obvious. It does not work and it is apparently clear.

dry lichen
#

Hello, would it be possible to improve the stability of the game? When I play in "Voyage of Wonders" the application systematically shuts down one fight after another, which makes it very hard to play. It is almost the same in the Four Faction Towers. And most of the time, during the first fight againt Wrizz it also shuts down during the fight. Thank you

rotund cargo
#

I found a visual glitch while fighting Wrizz, it was only Hogan’s card and stayed like that for the entire battle

craggy sonnet
#

if a user hasnt pmed me before and i get the first pm when im off the app, i can see the notification but its not in my pm list

rancid ermine
#

Bonjour, j’ai commandé ce matin 3 offres à 5€ je n’ai reçu seulement que 1 offres alors que j’ai été débité de 15€, j’espère que ce problème va vite être réglé. J’achète souvent sur le jeu et là je me suis fait arnaquer ! Voici mon ID de jouer en photo ci-dessous, je peux aussi envoyer les reçus 🧾.

umbral fulcrum
#

Why does this message come up about unknown message. There is no update and my afk version is the newest

hidden drift
#

@umbral fulcrum are you playing on pc?

umbral fulcrum
#

No on mobile, android

wheat shoal
#

Hi there, I have a request for a second oppinion for a nasty bug. In the new event, Forgotten Mine, one of the charecters used in the 5 man combo doesnt use the special ability except thr first time. Have the problem on Saveas and I cant beat the level ... So frustrating

slender sleet
#

@wheat shoal Saveas ult is the activation of an attack speed buff, nothing more, and it gets renewed when he kills something
There's no need for him to use his ult again while the buff is still running because it wouldn't make a difference, it would be a waste of energy

#

Therefore it's not a bug, it's an intended feature

wheat shoal
#

Thanks, didnt know that. Thought as long as the energy threshold is hit, the activation cant be delayed. And will allways trigger

median vault
#

I encountered a glitch or something today. I was purchasing a piece of equipment in the store with diamonds and the game just shut down on me. When I reopened the game I noticed that my diamonds were gone and the wrong item was purchased. I am on the iOS. Is there anyway that this can be corrected or am I just at a loss here? These were also diamonds I purchased.

prisma river
#

Spider thread glove does not effect Athalia. It’s an item in the labyrinth you obtain, it cocoons the enemy team until a damage threshold has been met, Athalia I guess isn’t effected because she attacked so quickly

neat hamlet
#

Because her starting attack

prisma river
#

Yeah thought so 🤦🏼‍♂️

neat hamlet
viscid burrow
#

@craggy sonnet have the same bug

#

Missing direct messages when I click on the notification pop up they are gone!!! Fix the main game, namely the chat!!!

low cove
#

I don't know if this is a bug but I don't really know where else to post. Every time I try to fight in Arena of Heroes (any of the instances) or in the Labyrinth my game crashes. Does anyone else have the same issue? I cleared my phones cache but that didn't help unfortunately.

stoic lily
#

@low cove mine crashes too! or when I wanna fight the guild boss

low cove
#

Oh, and the King's Tower, too

viscid burrow
#

@stoic lily @low cove did you ascend your heroes recently?

stoic lily
#

uh yeah

viscid burrow
#

Try to delete the obb folder of afk arena and restart game

#

Or try the easy cache cleaning

#

On Apps settings

#

It saved your previous formation with old tiers that's why you get a crash

stoic lily
#

I'll try, thank you

viscid burrow
#

@stoic lily did I work?

stoic lily
#

I fear not

low cove
#

I tried it as well and it doesn't look like it worked for me either, sorry...

viscid burrow
#

Then you should delete your obb folder of afk arena

#

If you don't want to lose your dms and chat you better not delete game files from app

#

User data is also the thing which makes this bug come and go

stoic lily
#

I don't know how to do that either way.. I also have an iPhone soo..

viscid burrow
#

Uhm if you go to apps

#

There are options for cleaning cache and stuff

#

Isn't there?

#

There should be a tab with usage or memory etc

#

Where the app is growing by every personal chat and guild chat also voice mail records

#

It will store data on your phone not icloud

stoic lily
#

yeah I cleared the cache

low cove
#

I didn't see an obb folder for afk arena, just some other games I have
I cleared the cache too but it doesn't look like it worked

stoic lily
#

it crashed as soon as I tried the guild boss again

quaint sequoia
#

I purchased the advancements rewards, got the email conforming the payment but it didn't unlock. Anyone know why?

cinder pawn
neat hamlet
#

How do I fix the game being stuck at loading screen? Just after the loading bar dissapears nothing happens after, but the animations are playing and there is still the effects after I touch the screen

safe trail
#

@neat hamlet try rejoining it after u clear the tab or maybe reinstall

neat hamlet
#

@safe trail Alright I will

open iris
#

So I went to get on it came up with some sql_error for a couple mins then let me in only to take me to a old acc before I learned about the servers

#

Lucky me I always link my main to facebook

odd saddle
#

when i open the game it loads and then it seem stuck on the screen for forever

#

ive tried uninstalling and reinstalling it but it still doesnt wor

toxic moon
#

I beat weizz in the lab (hard lab) i swear, i cant be crazy, it was 10k of lab coins. After finish hard lab, i got 50/50 times finished lab and got 25k lab coins. This lab give to me 35k in 2 steps, but i got for every fight 150~230, and, before starts the lab, i was with 6k+ and i should have a amount of 41~44k lab coins. So, i dont understand where the rest of my coins. There is a way can i check my rewards in the lab? Or Weiz is bugged showing 10k reward and paying less?

pseudo pond
#

Weren't challenger coins? If i remember lab wrizz drops 3k lab, 10k ch allenger or 3k guild @toxic moon

toxic moon
#

Ohhh

#

I think i make a big mistake. Ty

safe trail
#

Sql error? Sounds like maybe a sequel error like coding bug im guessing

nova comet
#

Bonjour jai eux un bug au labyrinthe jai eux tout les personnage allié comme ennemi qui ont arrêté de bougé du coup jai perdu a cause du temps sa sa a bloqué plus de 20 sec

jaunty quartz
#

Has anyone else not been given their hero card from the tavern after summoning enough to get one? A guild mate and I both had this issue

deft barn
#

Yes, given

neat hamlet
#

It appears under dolly on the counter @jaunty quartz

tepid escarp
#

Does anyone else always get an error when uploading profile pic? size or dimensions of file don't seem to matter, it just says a generic error "Upload Failed." and doesn't tell me why.

#

i only got it to work like once when i first started.

#

and it was a stupidly random pic. it was the only pic that worked.

#

(a screenshot from pokemon go)

rotund socket
#

hello

#

i experienced a bug with belinda, where i once leveled her up to 140 all at once but one of the abilities was still locked (i think it was the one that unlocks at level 21 or something), so i had to reset her and level her up manually to fix it

#

has anybody experienced it too?

burnt citrus
#

Hi, I've seen tons of message threads all over the web about how the app no longer works on iOS without crashing every couple of minutes. These posts are all from a month ago so this should be a known issue but I can't find any official response or instructions from the app developers. Can someone point me in the right direction?

dusty comet
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Certain heroes' ultimates (most notably Belinda's) will sometime target foes that have already died, while their death animation is playing. As a result, the ult doesn't hit anyone.

vague burrow
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Anyone getting errors trying to purchase something in the gift set?

hard gale
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Please do something about vedan in campaign mode.. this is just absurd... nothing balanced about him in ascend mode

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He goes bat form and damages you for 80% of you health and heals for 100...

brazen pecan
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Hi i had a bug in adventure mode in rest in peace I can't pass this door even if I defeated all enemies and have the blessing

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Help please I need to finish this adventure

supple dust
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its not a bug, you have to do it in specific order

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@brazen pecan google for a guide for it, it will explain it, I can't recall specific order of things you need to do for door to open.

brazen pecan
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Ty

hard gale
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Look at how stupid overpower Vedan is... he has to hit 2x after hit batform to enter a new batform... fix this stupid shit

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I am unable to receive mythic gear from afk reward chest

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I am already at 16-23