#bug-reports

1 messages ยท Page 11 of 1

neat hamlet
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@hazy star @dapper lodge And thats why the game developers use Discord. Better chat as in game more possibilities. Many games implement a simple chat, but often have a lot of bugs. So just create a discord channel for your guild ๐Ÿ˜‰

dapper lodge
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Already did, still a pain for guild members not using discord:-)

neat hamlet
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True. But yeah ๐Ÿ˜

hazy star
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ya was gonna say.. most dont even bother

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but overall the game shouldnt just outta nowhere bugg out and chat broken @_@

neat hamlet
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Developers have holiday I believe

hazy star
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๐Ÿ˜ฐ

dapper lodge
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๐Ÿ˜‚๐Ÿ˜‚

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They shouldnt have:-))))))

hazy star
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well just hope the problem can get fixed is all

dapper lodge
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Yea should be fine:-) Games really cool so would be a shame if not:-))

hazy star
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well ill be happy once its done.. again id love for it to be rushed since im leader of guild and now im bloody useless so

pallid crescent
hazy star
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weird enough with that chat bug.. when im in guild.. it shows that im offline.. very confused

ocean prism
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@hazy star we will pass on your issue to our game and do our game better in the further.Have a nice day!

hazy star
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tyvm for the reply.. like i even have put a support thing ingame so, again i really do wish for this to be fixed.. ya probbly take time i get it but sucks being the leader and not able to talk to guild

wooden badge
rustic spoke
latent oyster
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@ocean prism

I canโ€™t remember if the โ€œComplete Chapter 8โ€ Campaign quest reward was an Elite Silvina or a Rare Silvina. If it was the former, I did not receive one upon completion.

I have also been experiencing an audio glitch for the past few days when the heroes say their voicelines. The glitch is an audio break at the very end of a line that sounds like static.

hazy star
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@dapper lodge well my bugg just fixed dude.. my windows had an update.. did that and now its working.. honestly dunno if that was the issue but hey its good now haha

rustic spoke
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@latent oyster After completing chapter 6, all completion rewards are elites

latent oyster
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Oh. In that case, I didnโ€™t get my Silvina

keen moss
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@latent oyster
I think the reward i get for completing chapter 7 and 8 is a blue colored morvus & silvina.. that means it is RARE tier...
@ocean prism
Should we be getting ELITE tier instead for chap 6 and 7 completion?

modest gazelle
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Elite Tier will be given on later chapters.

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someone already got that.

viral folio
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@keen moss we will get elite belinda for completing chapter 10

keen moss
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@modest gazelle @viral folio
Was specifically asking about chapter 7 and 8 completion reward... i am currently at chap 9 and never got any elite hero from chap completions

modest gazelle
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That's why we did say:Elite Heroes will be given at later chapters (start at Chapter 10)

dapper lodge
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@hazy star oh,, well im on ipad but let me see if i can update the system or something. Good to see urs fixed

untold latch
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Life

neat hamlet
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Chapter 9 is first Elite. Estrilda. Before that its R+

keen moss
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I see. Thanks!!

modest gazelle
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Oh...

neat hamlet
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Maybe its even just R

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I know chap 7 is Morvus R

rustic spoke
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@latent oyster Ok nevermind it was changed apparently (Or maybe I was wrong, that's strange though)

obsidian carbon
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I heard someone mention the audio scratch whenever most heroes use their voicelines, apparently alot of ppl have that problem? Me included ๐Ÿ˜› @latent oyster

latent oyster
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Ah, thanks for the clarification then guys ^_^

@obsidian carbon Ah. Glad to hear its not an isolated issue on my phone alone then xD

tame wave
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The heroes* below could put this equipment to good use

ocean prism
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@rustic spoke Sorry for the delay, was your problem solved after restarting the game? Invisible Niru

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@latent oyster 1. About the Campaign rewards, please contact us through PM and give your server id, account id, the screenshots of your Campaign stages and Quests. Thank you.
2. We have known the hero voice issue, we will deal with it soon.

steel dawn
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more bugs for god of bugs!

ocean prism
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@steel dawn Please clarify. Thank you.

steel dawn
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nwm, just morning humor

keen moss
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@ocean prism
It displayed 2 brutus for the equipabble heroes when he only has 1. This bug happens to me too

ocean prism
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@keen moss We'd like to have the screenshots of the heroes displayed here and in your inventory.๐Ÿ™‚

ocean prism
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@steel dawn @keen moss About the double heroes in Store, please give your server id and account id via Private Message. Thanks.๐Ÿ™

hollow oak
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i am also having the problem with loud static at the end of heroes' voice lines

storm jewel
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Yeah, I keep getting loud static too! And not just with the heroesโ€™ voice lines, it happens when I click on most things, too๐Ÿคท๐Ÿปโ€โ™‚๏ธ

latent oyster
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@ocean prism Sent a pm in game

viral folio
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I dont know why but it seems sylvina ultimate mostly will aim frontline. Its better if her ultimate prioritize backline hero.

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Or she can aim hero who have highest energy

rustic spoke
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Yes my problem was just for acontribution fight

rustic spoke
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@ocean prism Wording problem in my opinion : Haste = Attack speed = Movement speed =/= Attack rate ? Or is it something else ?

neat hamlet
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Also with the loud static when click on characters and click change

pure mountain
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@ocean prism It becomes stuck like this after eliminating enemy heroes

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And it's more likely to happen when I get close to the portal to Floor 2

ocean prism
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@storm jewel @neat hamlet Dear Heroes, we will improve the situation you mentioned in later updates. Sorry about that.

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@pure mountain Dear Hero, please check your private message.

pure mountain
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@ocean prism Please ignore the issue, it was an internet problem on my end, since the problem did not exist on different internet connections. I apologize for the inconvenience.

ocean prism
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@pure mountain Thanks for your feedback and have a nice day!

rustic spoke
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@ocean prism I sent it before but I think you missed it : "Wording problem in my opinion : Haste = Attack speed = Movement speed =/= Attack rate ? Or is it something else ?" It would be really interesting to know what mean those stats

ocean prism
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@rustic spoke Haste: affects the speed of the hero's movement and the speed at which the skill is used.๐Ÿ˜€

rustic spoke
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@ocean prism And what about the others ?

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Does a buff to Movement also buff the speed at which heroes attack ?

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And doesn't attack rate should upgrade the speed at which heroes attack ? Like "Rate of fire"

ocean prism
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@rustic spoke Will have an impact, but not as significant as the rapid property

rustic spoke
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@ocean prism ๐Ÿค” What do you mean ?

ocean prism
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@rustic spoke The attack rate will have an impact, but not as obviously as the Haste.๐Ÿ˜

rustic spoke
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Thank you :D

steady owl
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I cannot level my hero

neat hamlet
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@ocean prism Shemira and brutus are bugs of balance in your games. Please care of it

toxic gorge
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Who are you, Thanos? Miss me with that perfect balance sh*t ๐Ÿ™…๐Ÿผโ€โ™€๏ธ๐Ÿ™…๐Ÿผโ€โ™€๏ธ๐Ÿ™…๐Ÿผโ€โ™€๏ธ (Jk, leave Brutus and Shemira alone :-: let them THRIVE)

neat hamlet
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Why we should let them alone? Cause you use them as your mains? ๐Ÿ˜‰

calm notch
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Not sure why, but after the heroes talk, thereโ€™s this clip sound? Is this happening for anyone else?

vast seal
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my heroes talk all the time. I have to mute them when I'm reading the texts.

covert sleet
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Dunno if this counts as a bug but the \n isnโ€™t written correctly and is not creating a new line

ocean prism
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@covert sleet Dear Hero, we already reported this translation problem to our team and we will improve it in later updates.

mint rapids
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@ocean prism heya, i noticed the word "increased" missing in the 4th faction bonus

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and also a typo in the same word in the second bonus

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but thats over seeable

ocean prism
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@mint rapids Dear Hero, thanks for your feedback, we will forward the bug to our team to fix it. Thanks for your supporting.

indigo fog
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Hi! Reported this to support but I might as well post in here too. I've currently got this glitch in laybrith where I have this invisable hero which im unable to remove no matter what I do.
It will only let me use four members of my party, claiming it to be "full" and if I try to start the fight it says I have a "duplicate hero" I've resetted it repeatedly and checked and unchecked all my heros.

neat hamlet
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Try to reload the game๐Ÿ˜ƒ but you have a level 1 in your slot

indigo fog
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I literally said I did that

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Clicked & unclicked every. Damn. Hero. Restarted it multiple times. Still ends up the same way. ๐Ÿ˜ช

viral folio
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@indigo fog try fight then quit before battle end

neat hamlet
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I donโ€™t know.. because I quit the app and everything is fine

viral folio
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@neat hamlet i think it just visual bug

neat hamlet
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Yes it is... affect nothing regarding battle

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๐Ÿ˜ƒ

indigo fog
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@viral folio I literally cannot start the battle to begin with. It says there's a duplicate hero. Again. I said that.

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Idek, I have tried restarting the app repeatively. ๐Ÿ˜ช I can move heros onto the spot too, but it still registers as a fith hero.

viral folio
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@indigo fog oh sorry i didnt noticed

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Just wait for devs to respond

neat hamlet
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Try do with 4?๐Ÿ˜ƒ๐Ÿ˜ƒ

indigo fog
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Again. I said that it comes up with dupe hero.

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That's what I did. ๐Ÿ˜‚

neat hamlet
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If itโ€™s lab, take all out and just do 1 that is bug

indigo fog
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Thankfully, it is.

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Id be livid otherwise LOL

neat hamlet
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Usually itโ€™s bug in lab๐Ÿ˜ƒ

indigo fog
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Mother of go- that worked.

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I didn't even have time to quit in time.

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She lasted 2 seconds.

neat hamlet
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Lol

indigo fog
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I don't get how there was a "dupe" though. Not a single graveborn in my lineup

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and Extremely baffled how I couldn't use four but on her own she was fine. HM. ๐Ÿค”

mellow charm
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is it normal to only recieve 20 hearts max when i go 'send and recieve' with a full friends list.. of 30?

errant dove
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Have you counted how many friends have sent hearts? Perhaps ten of them are not active?

mellow charm
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i see the icon to collect but cannot redeem ๐Ÿ˜ฎ

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yellow one

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alwasy getting 20 last 4 days

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sus as heck!

keen moss
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@mellow charm
Yea.. max we receive is 20 loves per day so you dont get STD

viral folio
ocean prism
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@viral folio Dear Hero, if you already is in newest version 1.13.04, please reboot your device to check.

viral folio
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@ocean prism its fixed now after I switched my network to 3g.

neat hamlet
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@ocean prism why is this 145k guy showing up in my Level 144 tower? and the damages are also broken? 800k whilst he died pretty quick.

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Additionally, the guy with the chinese letters 246k power, exactly the same problem

ocean prism
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@neat hamlet Dear hero, please check your private message.

barren oxide
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Iโ€™m pretty sure thatโ€™s just because the replay isnโ€™t a recording of the win, merely another simulation of the battle. Itโ€™s possible they won through some miracle of RNG, Vedan is pretty ridiculous after all. Iโ€™m pretty sure itโ€™s not a bug

neat hamlet
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@barren oxide the battle has an ID and in every replay the battle is exactly the same. Same is with rewatching pvp, its that battle that happened, its not as if you win in a replay.

barren oxide
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You sure? In a lot of games Iโ€™ve played they re-run the simulation so they donโ€™t have to save footage on their servers. It eats a lot of storage to do so and most players donโ€™t use the info so itโ€™s not a big deal

neat hamlet
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Heโ€™s from Server S๐Ÿ˜ƒ

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There a few from Server S

barren oxide
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Server S?

neat hamlet
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yes R492 Im sure ๐Ÿ˜ฌ

rustic spoke
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Server 0. Beta server.

barren oxide
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Ah, in that case I withdraw my comments

green gull
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Can we disable the Roses notification? I can't see how much gold I have.

ocean prism
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@green gull Dear hero,Thanks for your feedback,we have known this issue and we are fixing it.Have a nice day!.

green gull
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Thanks

steady owl
neat hamlet
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they allready sent word to the devs ๐Ÿ˜ƒ

gloomy coyote
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"\n" โ† this code function for newline ๐Ÿ˜๐Ÿ˜

languid loom
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Why Kaz and Lyca have been caped? There's a huge decrease in total strength of both heroes.

neat hamlet
ocean prism
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@neat hamlet Dear Hero, please follow the steps to check again.
(1) Please confirm which the invisible hero is.
(2)Click the apparent place to check if you can replace this hero.
(3)Please check if complete animation can normally be played in Hero page.
(4)If the animation can not be played normally, please reinstall game to check again.
If could work, please contact us again.

shut quiver
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That happens to me somewhat regularly but it appears fine once the battle starts

ocean prism
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@shut quiver Dear Hero, if this problem still persits, in order to better locate it, can you follow the steps to check? Then we can better fix it. ๐Ÿ˜ฌ

shut quiver
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I can replace the heroes and play the animations on the hero page whenever it happens

ocean prism
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@shut quiver Dear Hero, please check your private message.

hot sorrel
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@ocean prism I tried purchasing the limited offer for level 50, which costs $1. The payment went through, but I didn't get the ingame items for 15-20 minutes. That's when I tried clicking the offer button again. Somehow I managed to pay again, and this time I received the ingame items. So in short, I paid twice for the item. What can I do to reverse this?

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The 1st transaction I mean, not both

drifting flicker
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I haven't been making progress on the Pvp Dura's Trial for few days now.

ocean prism
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@drifting flicker Dear Hero, We're sorry to tell you that Dura's Trial has ended yesterday morning. So your points would not be accounted. Thanks for your understanding.

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@hot sorrel Dear Hero, please check your private message.

runic idol
lethal trout
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I do not score points in the test of dara, what to do?

half minnow
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@lethal trout Dura's event is already concluded , therefore you won't be able to obtain points from winning and losing at PvP

full ivy
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@ocean prism ^

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@ocean prism when the last character has a little bit of life, I press cancel the battle (2 survivors remain) -> press cancel, shows that the battle is lost -> my mersonage are dead, and all enemies are alive

neat hamlet
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@full ivy Basically its just visually they show what the enemy formation is. When you start the battle the health of the enemies get generated in. as you see, there is no health bar below nor energy bar. but after starting the battle you'll see only bel and the other get spawned

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So its more a suggestion as a bug, I reckon.

full ivy
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@neat hamlet oh, thanks

tardy harness
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@ocean prism Odd question. Someone recommended your game, so I want to check it out, but it only shows as pre-registration in the Play Store. Is AFK Arena only in beta?

viral folio
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@tardy harness afk arena still not fully released. We still cant play it in some region

tardy harness
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@viral folio That makes me a sad panda, but thanks for the fast response. Any idea when it will go live in the US?

viral folio
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@tardy harness dunno, u can ask @ocean prism

ocean prism
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@viral folio @tardy harness Dear Hero, sorry that we're not sure when does it release to US. But we will globalize this game in future, and we will forward your request to our team. Thanks for your supporting.

slender swift
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@ocean prism 0pls fix bug, when Kaz dodging she dont take heal from Nemora

ocean prism
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@slender swift Dear Hero, Thanks for contacting us. Based on your question, can you provide us with a screendhot or a video to help our checking? Thanks a lot.

slender swift
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@ocean prism I think this is because of the third skill Kaz
When skill is activated and Kaz cannot be chosed as a target, she cannot receive heal, but when enemy(on video Belinda deactivated sill) deactivates the 3rd skill Kaz, she receives heal again, its not normal and make 3rd skill bad when team have healer

hazy star
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oh lordy.. chat bugged out again .. ripper

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so ridiculous this keeps happening.

latent agate
ocean prism
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@slender swift Dear Sk1f, thank you very much for taking the time to record and provide us with videos and screenshots. Thank you. Kazโ€™s use of the first skill period was invincible, and the teammateโ€™s healing skills could not be applied to her. However, this is not reasonable. We have already reported this issue to the developer team, they will consider optimizing this issue in future updates, so that Kaz can also accept the healing of teammates. Thanks again.

orchid stirrup
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@ocean prism Could you please tell me whatโ€™s wrong in here? In arena the power shows 3k+ Brutus has, while in the campaign his power is dropping by 3k, despite the fact that Iโ€™m using the same team on both of the arena and the campaign and without changing anything!

ocean prism
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@orchid stirrup Dear Sal, Is your two screenshots a simultaneous screenshot? Maybe your unions have changed in Adenturer's Outpost, and this will happen to you. Unions will increase power of the same hero you have.

orchid stirrup
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@ocean prism They are and Like I said nothing has changed either in my team or unions. I think itโ€™s some sort of display bug, I restarted the game and itโ€™s fine now. Hope this kind of bugs will be sorted out in future updates. Thanks

hazy star
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@ocean prism Not to be a broken record but damm, how does the chat keep bugging out? im unable to use it once again, this is getting silly

rigid vine
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@hazy star @ocean prism i have the same problem, as soon as i start writing in the language channel, no one can see my posts nor can i see theirs ๐Ÿ˜ฆ

hazy star
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Yup. had this issue maybe a week ago.. i looked for answers, got none, literally 2 days after.. my CP needed an update... then it worked again.. dunno if the update was the issue but it worked after so dunno really.. but now its back to not working so..i got nothing

mossy cosmos
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#LabyrinthBUG i got some special and nice bug here which made me can use 2 same heroes in battle at labyrinth, i dont understand how to send a videos here but i will send u some screenshot.

coral thorn
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I'm having a permanent ! on "Gift Sets" no matter how many times I enter and click everything

ocean prism
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@hazy star @rigid vine @orchid stirrup Dear Hero, we are sorry for the inconvenience. Our developers will solve the problem in later updates. Please be patient and wait for some time.

vast seal
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does anyone else global and regular chat not update at all, until you close , leave and re-enter the app/game?

hazy star
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thats the bug i was talking about haha

hazy star
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@ocean prism ty again for the reply but its extremely frustrating when ur a guild leader now im useless lol

barren oxide
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So I encountered a slight bug in the arena, when I tried to do a free battle for the daily mission the begin match button didnโ€™t work, so I went back to the matchups screen and chose someone else to fight. After the battle (since the button worked that time) I noticed it had consumed 4 of my arena tickets

fluid swallow
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any virus yet?

neat hamlet
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๐Ÿค”

fluid swallow
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wtf they doing?

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are they drunk?

harsh prism
ocean prism
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Dear hero, currently, please change your language in game to English to check the left CD. We will improve the display in later updates.

harsh prism
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Perfect!

neat hamlet
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@harsh prism I think the store just got refresh.. if you want more rose either pay 1000 to refresh or wait 1 month lol

harsh prism
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Yeah! With the english version i can now see how many days I have to w8
Thanks @neat hamlet

neat hamlet
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No Problema ๐Ÿ˜†

cursive flax
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After d update, there seems to be an audio malfunction for the gamee. Please look

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@ocean prism After d update, there seems to be an audio malfunction for the gamee. Please look

wooden pelican
neat hamlet
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Sup with that?

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Far frontier is out yea

ocean prism
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@cursive flax Thanks for oyur feedback,we will check for it.

barren oxide
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Far frontier =/= final frontier, was just coming here to mention that myself

neat hamlet
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Oh

somber narwhal
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@ocean prism , i got an issue after today's maintenance. Could you please check your pm in Discord for more detail information?

neat hamlet
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Nยฐ1 in Valentine's ladder being somewhat suspicious ๐Ÿ˜‚

fluid swallow
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weird number

bold fern
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You have a translation issue in the second peaks of time? The orb of wind seems to be translated to the the orb of earth? And for sone reason controls fire magic. @ocean prism

ocean prism
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Dear Hero, Thanks for your feedback. We will forward to our team to have a look. Thanks for your supporting.@bold fern

bold fern
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I cant seem to attach the screenshot but when belinda talks after you reach the fire orb the word tainted is misspelled. @ocean prism

ocean prism
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@bold fern This trouble has been forwarded before. And our team is studying this error. But we still thans for your feedback๐Ÿ˜€

mint rapids
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I fail to see the weekly and monthly deals, restarting didnt fix it

neat hamlet
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@mint rapids same here, but i don't know if it's a bug ;)

mint rapids
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but i wanna whale ;-;

viral oracle
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you purchased the monthly diamond packs? That's the key to see this offers

mint rapids
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come again @viral oracle

viral oracle
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?

mint rapids
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what do you mean @viral oracle , it is only displayed when you have a monthly gem pack active?

viral oracle
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@mint rapids jep, that's the reason. Had this issue by myself

mint rapids
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cheers @viral oracle

neat hamlet
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@mint rapids I believe it shows after reaching chapter 8 or 9 or something like that. not certain though

mint rapids
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@neat hamlet had it from day one and now its gone, maybe my gempack ran out

neat hamlet
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Seen people with a bought package and didnt have it

mint rapids
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@neat hamlet maybe i spent too much lol

neat hamlet
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Still pretty sure its after a chapter, but yeah. Idk for sure

errant dove
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Charming Angelo is useless(with Nemora), as he continues to attack normally, instead of temporarily attacking his allies or healing enemies.

white rain
neat hamlet
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About SHIELDS : There are two bugs that i noticed. 1) When hero casts or receives a shield - aside from Nemora's healing - and another hero casts an ult that freezes time (notably Saveas, Ogi...), the shield timer keeps ticking and so it often expires during the time freeze and doesnt prevent any damage. 2) When a hero receives a shield due to Nemora's overhealing, and then casts or receives a different shield (Dura's Grace, Warek's Extirpation, etc..), the first shield that came from Nemora disappears, and when the second shield's timer ends all shields are lost.

empty horizon
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Anyone else?

keen thunder
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@empty horizon Had this one a few weeks ago. Just uninstall the game and redownload it.

empty horizon
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I did it

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And the same message again

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:(

midnight quartz
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@empty horizon @ocean prism

ocean prism
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@empty horizon Dear Hero, please restart the game for several times to try again. Thanks a lot.

white rain
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@neat hamlet it would be much convenient if you provide us with some footages

sleek hawk
covert wharf
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@sleek hawk best reward is for top 1 yo'

sleek hawk
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Not for everyone who were in 5%?

covert wharf
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Everyone in the top 5% receives the mid border. Myself included

sleek hawk
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Ok then thanks for help

covert wharf
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๐Ÿ‘Œ

white rain
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My top.1 has been given nearly 20,000 roses. Guess what...

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yeah, I know it but you are not mistaking the number. It is truly 20,000-ish roses... Holy....

plain crystal
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There seems to be a bug when Iโ€™m trying to see which hero would be getting an upgrade from an item. On the first picture you can see 2 Legendary Nemora. But on the second picture you can see that I only have 1 legendary and the other is purple.

neon fjord
fickle cargo
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Hey when I try to see the chat in the game, the app crash

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NVM I restarted my phone and it work

neat hamlet
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Something changed with kaz after the patch? In frontline after killing oposite front she used to run to 3 or 5 for. Now she runs to the. (4) why? She is useless now.

pallid crescent
neon fjord
pallid crescent
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Ah! Thanks :)

sage knot
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๐Ÿ˜ƒ

mossy cosmos
ocean prism
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@mossy cosmos Thanks for your feedaback,we suggest you to re-login your Play store and reinstall our game to see if your issue works well.Thanks for your love.๐Ÿค—

mossy cosmos
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@ocean prism solved, thankyou.

covert wharf
plain crystal
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@covert wharf how come ?

toxic gorge
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@covert wharf I sent them a bunch of screenshots

covert wharf
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From 200 to 200

toxic gorge
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Thereโ€™s tons of skills like this

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So annoying :-:

covert wharf
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Oh i see @toxic gorge good work

toxic gorge
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Dunno if they read my PM tho :///

neon fjord
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Guild ID:14

Another player has the same problem

ocean prism
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@neon fjord Dear Alesc, we have contacted you by private letter.

neat hamlet
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@ocean prism it keeps happening to me after the last update. Sometimes even after I restarted the game, it stays like that. Any solution?

ocean prism
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Dear Hero, Sorry for this trouble you have encountered. Please restart the game for several times to try again. If it still happens, please check the version of the game and contact us. Thanks for your supporting.@neat hamlet

tiny horizon
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This is something I noticed but didn't really pay much attention with but I believe Belinda's Blessing at Lvl.1 still gives her buff to 2 friendly targets yet it should only be 1 target until lvl 2. I've since ascended past 141 so I would have to reset her skills to replicate it @ocean prism

sage knot
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@tiny horizon never payed much attention as well

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XD

tiny horizon
#

well i always noticed that my sav and brutus had the buff icon above them so I assumed it was always 2 targets

#

until I read that I just levelled my belinda to 141 to see the tooltip saying that it increases to 2 targets

sage knot
#

I see

hot sparrow
#

@ocean prism grezhuls summoned warriors mostly never use their "special ability" when it's full. I don't know if it is a bug or intended but Its mostly useless when it doesn't activates

ocean prism
#

@hot sparrow Dear Hero, Sorry that we don't what you mean? Can you describe it clearly or provide us with a screenshot? Thanks a lot.

hot sparrow
#

Grezhuls ultimate summons skeletal warriors, at lvl 2 of the skill it's described that they have their own "special ability" with an energy bar under their health bar. If it's full they should use their special ability but it almost never activates

thin dune
#

@AFK Arena CS
Earlier I reached 110 Activity Points for my weekly quest, however I did not receive my reward of Dura's Tears & 3 Scrolls. I'm wondering if this may have been a glitch caused by surpassing 100 as opposed to reaching that exact goal. I believe he last task I completed to reach the threshold was "Attain 15 victories in the Arena of Hero's" . This may be something dev team would want to look into. Thank you

#

@ocean prism

empty horizon
#

When i finish 3rd floor lab, i got the reward of 60 purple fragment for unlock heroes but then It never appears in my inventory

empty horizon
#

@ocean prism

sick portal
#

Hey, I've started getting that "Game version out of date. Please redownload.,1.12.01.24575,v.000000" error when trying to launch. I didn't think it would help considering it randomly popped up but I reinstalled it anyways, didn't help.

ocean prism
#

@sick portal We apologize for the inconvenience that you've encountered. we suggest you to restart your phone and reinstall the game in version 1.13.05 to see if it works well.Have a nice day.

sick portal
#

Odd, but restart worked. Cheers guys.

ocean prism
#

@sick portal Thanks for your feedback,Thanks for your love.๐Ÿ˜€

sage knot
#

@sick portal nice to hear that it's working again for you ๐Ÿ˜ƒ Enjoy the game ! Cheers!

hot sparrow
#

Grezhuls ultimate summons skeletal warriors, at lvl 2 of the skill it's described that they have their own "special ability" with an energy bar under their health bar. If it's full they should use their special ability but it almost never activates @ocean prism

ocean prism
#

@hot sparrow Thanks for your feedback,we have known this issue,and we will do this better in the further.Have a nice day!

hot sparrow
#

@ocean prism thanks! Much appreciated, keep up the great work

midnight quartz
hollow pulsar
modest gazelle
#

You sure that was Raine inside the pack? What I know those time limit offer didn't offer Raine as the bundle

covert wharf
ocean prism
#

Dear Hero,

#

@hollow pulsar Dear Hero, please offer us the screenshot of the limited offer and your actor ID and sever privately. We will check it for you in system

haughty musk
sage knot
#

There is a hidden number just farm more

#

it might be like 19500

covert wharf
#

Not really something to shrug off tho

#

Needs a fix

hazy star
#

wtb that patch anytime soon.. chat bugg is amazing!!!!!!!!!!!!!!!

sage knot
#

is the max companion point that I can get a day is 20?is that max?

sage knot
#

@ocean prism I already messaged via fb, but going to ask for help as well. I didnt receive my Elite Saveas (summoned from 1 scroll in library) and Rare Silvina (got her from soulstone). Kindly check my acc for bugs ๐Ÿ˜ฆ it happened within 10 minutes this message was sent.

ocean prism
#

@sage knot Dear Invalid Domain, An account can only get 20 points a day. You can find more details by clicking the exclamation mark in the upper left corner of your friends page. Thnak you.

sage knot
#

Thank you for the reply

median aurora
#

My resonating crystals are buggy

#

@ocean prism

ocean prism
#

@median aurora Dear Hero, did you try to log out of the game and re-enter the game?

worthy fossil
#

I don't know if it's a bug or as intended, but Shemira doesn't lifesteal when affected by cc, even though she still does damage in ult

median aurora
#

@ocean prism Its good now ๐Ÿ‘Œ

jaunty star
ocean prism
#

@jaunty star Thanks for your feedback,we have known this issue and we will do it better in the further.

pearl edge
#

Please fix the armor suggesestions - it does not take into account faction bonus. Eg, I have two pieces or armor, one with one star and a faction bonus, the other with two stars on. The game recommends I put the one with two stars on. I follow the advice and see -32 to defense popping up.

unique breach
sage knot
#

Can you translate it?

unique breach
#

Ummm wait

sage knot
#

What seems to be the problem?

unique breach
#

So basically the viet part is pretty good but the "I've" part should be translated as "Tรดi"

sage knot
#

oohhhhh , @ocean prism typo error on translation

ocean prism
#

@sage knot Dear Hero, thank you for your feedback. We will optimize language translation in future updates.

lunar herald
#

I dont have weekly/monthly offer section here but my friend does anyone knows why? I also tried reinstalling the game and my game is up to date

sage knot
#

Click the + beside your diamond

#

Upper right

lunar herald
lunar herald
#

@sage knot done i understand what you meant got it now thanks

viral oracle
#

you need to purchase the monthly diamond packs

#

then you will be able to see the offers

earnest forge
#

Has anyone experienced enemy vurk in arena running to the bottom and just disappearing?

#

And losing because of that

golden lava
#

You can break the UI by spam pressing the ingame back arrow at the moment you do a summon, doing so will result in the top bar of the UI to disappear completly

rustic canyon
#

Morvus' ult doesnt deal damage to brutus if it is lethal and brutus has passive.

shut quiver
#

ngl i do not have this many miraels

versed river
#

Cant change in game dp, keeps saying "network error"

dense wyvern
#

Every time I have done the guild hunt recently it ends even though my Shemira and Saveas still have like full hp. Is this a bug or was it implemented due to Shemira being able to heal herself so much.

brittle knoll
#

@dense wyvern guild hunts have time limit...so maybe you used all of the time without shemira and saveas dying. Both of them got a good skill(s) for self healing.

golden lava
#

The second part of today's patch about gifts prices being setup for everyone regional currency (my case โ‚ฌ) doesn't work, besides if you added extra taxes that makes, for example, the 19.99$ pack which should be worth 17.51โ‚ฌ go to 20.99โ‚ฌ

tacit portal
#

post screenshot @golden lava

tacit portal
#

well then the added tax would be correct

golden lava
#

The added taxes are in the base price in $ why should there be about 3โ‚ฌ worth of added taxes for conversion ?

tacit portal
#

i believe digital goods sold in us don't have sale tax?

#

but in france tax is added upon purchase probably

golden lava
#

Well, most of the times I had to pay things in $ at first with convert rates after I was always around 17โ‚ฌ which is lower amount, not higher

tacit portal
#

then those services might have found way to avoid local regional tax. i think

golden lava
#

Well that would be a lot of companies at once

dapper ocean
mild loom
#

ulmus

narrow island
#

In the far frontier it says I have a full team and but I don't. I've restarted the stage multiple times , restarted my game and tried starting the round and losing .

golden lava
#

Your Raine is selected but invisible

#

Trying removing her with the bottom menu and adding something else

hazy star
#

gezz all these little patches ic and still no fix for the chat bugg ๐Ÿ˜ฆ

midnight quartz
#

Enemy vurk went outside the map

civic lotus
#

nvm i can connect now

hexed bolt
#

@@ocean prism The music in the game starts playing again and again, although I have turned it off please correct it

sharp citrus
#

The far frontier is really buggy

#

Cant switch out the hero i recruited so i ended up with 2 khasos on the team

crisp anchor
#

Sometimes whe kaz dodges an
attack the frontline enemy ignores her and starts to go in your backline(probaly because of her every x seconds dodges an attack)

golden lava
#

Reminder, still a problem on exchange rates : the price INCREASED for people using โ‚ฌ like me (don't really know for others) after the exchange rates were implemented when they should have DECREASED if you follow the exchange rates !

weak widget
#

I'm level one again!!!

#

That's a huge bug

#

Actually I'm level 2 again

undone trellis
#

There was an issue with the purchase

#

I was already charged but nothing came in

#

Never mind it just worked after restart

bitter dune
#

The item "Lightbearers Loyalty" does not have a translation when the game is in the language "Portuguese". the correct translation following the translation of the other items would be: "Portadores pontuaรงรฃo de defesa +##%. Taxa de recuperaรงรฃo de energia + ##% quando ferido".

rigid vine
#

@golden lava yes same 99$=99โ‚ฌ which is obviously wrong :(

jaunty star
#

not sure if anyone's mentioned it but I have all game audio set to off, when viewing peoples profiles or idling on some screens the game music starts to play. it started last night

neat hamlet
#

Ok. This one need a bit of repair. It not fast enough. Very often the " grim reaper" is to slow. Why isnt it an instakill?

neat hamlet
#

@neat hamlet that's just the way it was programmed. It's not a bug

neat hamlet
#

So it is badly programmed. Usually grim reaper appears way to late. Sometimes i reduce enemies from 15% to death bwfore he appears. And sometieslmes Brutus below 15% ults my backline so... Yeah

orchid stirrup
#

@ocean prism why do I keep getting this msg when I already have a decent and stable connection

quaint arch
quaint elm
#

@@ocean prism My Hogan is being shown at lv 160, although my crystal is at lv 180. Rearranging his position didnt fix it

neat hamlet
#

@quaint elm l+ tier heroes can reach only 160, it's not a bug

ocean prism
#

@quaint elm Dear Hero, the upper limit of the legendary+ hero is 160. In addition, level 160 is the highest level that Hogan can achieve.

#

@quaint arch Dear Hero, for the error prompted in the screenshot, please confirm that the phone open the Google Play background popup permission. Thank you.

quaint elm
#

Tks a lot Maki and AFK

dawn thorn
#

Hello, when attempting to use the temple of ascension to get my hero to legendary - getting error message stating i do not possess this hero

raw cedar
#

Uhm, where is the x3 speedup button?... the thing is i'm tablet user and i cant find it - so there no x3 for tablet user, but on my phone i can use x3

viral oracle
#

there is only x2 speed

raw cedar
#

Lol they( i mean the game) said if u reach vip lvl 3 u have access to x3 speed up. And im playing since S11 realese, it was there...

keen moss
#

@ocean prism
Dear AFK cs, brutus relic that refresh last gasp ability seems to be not working sometimes even after he made kill assist. It may affect enemy brutus instead. Pls investigate.

near sparrow
#

Text bug โ€œanvilandโ€

neat hamlet
#

๐Ÿค”

#

@golden lava

safe kiln
#

Keep getting this message even after uninstall and reinstall the game

#

Help me plz

#

The bug report

ocean prism
#

@safe kiln Dear hero, please give us the screenshot of your device system details(About phone), it will help a lot to check your problem. Thank you.

sage knot
#

@ocean prism my game app crashes if try to change to another server, doesn't always happen tho

ocean prism
#

@sage knot Thanks for your feedback,If it still there,Please tell us in detail and provide us some screenshot about it,we will check for you.Thanks for your love to our game.

regal fossil
#

I was playing on an android box and when I got my iPhone I couldn't use my account because on iPhone binding to email wasn't an option

#

Not a bug but still worth mentioning

ocean prism
#

@regal fossil Thanks for your feedback,Our game set like that.Player can just link to Facebook account for switch account between IOS and Ardiod

regal fossil
#

I already linked my second account to my Facebook

undone trellis
#

There has been a strange audio glitch whenever I minimize my game

#

This is running on an android and it only stops when I fully close the game.

undone trellis
#

@ocean prism

real walrus
#

Dunno this is a bug or not but Silvina some different severs has different crit rating

#

@ocean prism

neon fjord
#

" @undone trellis There has been a strange audio glitch whenever I minimize my game
This is running on an android and it only stops when I fully close the game."

@ocean prism i have the same problem.

#

I've disabled all the sounds and music in the game and still sometimes start playing songs.

grand tiger
#

Hey there, a member of my guild tried to link their accounts to another device and can no longer log in with either device. Does anyone know what the issue might be here?

covert wharf
#

Hrmmm, Is it design that Ferael's ghost things work despite brutus being in Invincibility mode? Needs some fix if not

wraith dock
#

I canโ€™t connect to the game over 4G anymore, only WiFi. Just constantly says I was disconnected.

neat hamlet
wooden pelican
#

Is it intended to still get damaged when a hero is launching a skill and that his animation occurs ? (For example, when the aniation of a skill occur, I believe we still get hurt by poisons during this short animation)

mighty terrace
#

Hi, I tried to promote a third guild member to guild deputy but i had an error message in (what I think is) Chinese. My game is in English, probably a missing translation

neat hamlet
#

Two is max for guild deputy, but yes should be shown in english

dull bloom
#

Vurk gets silenced and disabled by angelo even though the Love and Peace skill clearly states that it only affects melee opponents (and mages at max level)

#

Got me killed a few times in pvp today

rigid vine
#

" I've disabled all the sounds and music in the game and still sometimes start playing songs."

Same problem.

ruby sentinel
#

Audio bug will be fixed this week by update๐Ÿ‘Œ

paper oasis
#

Why they don't have same stats

ocean prism
#

@paper oasis Dear Hero, the higher power Arden may have a complete Unions, you can learn more derails about Defenders Of The Foreset in the Adventure's Outpost. Thank you.

paper oasis
#

The two are in the same account @ocean prism

ocean prism
#

Yes, the same account, but you need to make sure that Unions are the same. Try to calculate the bonus given in Unions.

keen moss
#

@paper oasis
By same account, you mean same server?

paper oasis
#

Yeah same server

#

He have 2 arden leg+

#

@ocean prism how union can't be the same in the same account?????

#

๐Ÿ˜

ocean prism
#

@paper oasis Sorry, there may be other factors I didn't think of. You can roughly calculate it. This result is definitely the result of a change in Unions during this time. Hire three legendary + heroes, attack+250. dodge +30, attack+10%.The same server, the same time screenshot?

paper oasis
#

Yeah. Wanna the name/id of the account? @ocean prism

ocean prism
#

Dear Vlab, you have two identical Arden, then the same time screenshots, the same server and unions. Sorry for that. We have received a response to the issue. This should be a display bug that is not affected in actual combat. It will be optimized in future updates.

versed river
#

Theres this bug where i can hear the birds and people background noise even when I'm not in the game.

modest gazelle
modest gazelle
#

Sort of Hero ID error on Ira and Hired Tasi

dull bloom
#

Correction to my previous bug report. Only my Vurk gets disabled by enemy Angelos, my angelo using Love and Peace does NOT disable enemy Vurks. Kind of annoying tbh

woeful berry
#

Is there a bug with private message. It seems people we dont have in friends have trouble to see them. Is it only me who have this problem?

cerulean trench
#

Me and my gf have the same problem as @versed river . We mute the sounds on the game settings but the sound of birds come out some times

ocean prism
#

@cerulean trench @versed river Dear Heroes, if you are in official version, this problem will be fixed in later update.
@woeful berry Dear Hero, this situation you mentioned would happen on several devices and we are working on it. We will improve it as soon as we can.

peak sleet
#

@rigid vine new version has fix this problem, will release very soon

neat hamlet
#

Hey @ocean prism why is 2nd pack offer more but show less %?

wooden pelican
#

Did not occur the second time

ocean prism
#

@neat hamlet Dear hero,Thanks for your feedback,we have known this issue,and we will fix it in later updates.Thanks for your love to our game!Have a nice day.

neat hamlet
#

@ocean prism could you make these packs last longer? Like 3-4 hours instead of 2 hours ๐Ÿค”

ocean prism
#

@wooden pelican For your issue,it maybe the issue about the network delay.If you get this issue again in the furthre feel free to contact us with a video,we will help you betterr.

#

@neat hamlet we will pass on your suggestion to our team and do our game better in the further.Thanks for your love !

paper mural
#

Hi I canโ€™t download this game from singapore iOS App Store, is this intentional or a bug? Please advise..

neat hamlet
#

@paper mural they donโ€™t have approval for Singapore App Store and some other countries yet.. or not ready for global release

white rain
#

anyone can tell?

slim wolf
#

" Get a the hero 'Estilda'\nwhen you make your first purchase!"

#

I'm sorry, what?

midnight pagoda
#

\n is for line breaks, it's being seen as text instead

slim wolf
#

I mean, yes, I do know that, but the overall grammar. "Get a the hero Estilda "

woeful berry
#

I find a solution for the private message. It seems it is the first one which dont work. So I send one empty message then mine. Maybe it can help the dev. Thank you for your work :)

hazy star
#

so this upcoming patch gonna fully fix the chat bug or wat ? :D..... and randomly my chat literally fixed itself the past 2 days now it back to not working like come on... why is this happeneing ๐Ÿ˜ฆ

neat hamlet
#

I have no problem watching movie and access other games but only this game has this

#

๐Ÿค”

ocean prism
#

@neat hamlet Dear Hero, for your situation, please click OK to check if you can normally log in game. And please also try to change network of different supplier to check according to other player's feedback. We will improve this situation in later update.

#

@neat hamlet Dear Hero,

#

@neat hamlet Thanks for your feedback. We will report that to our team and optimize that if necessary after discussion. Thanks for your support and have a great day! CS: Jeanie

neat hamlet
#

@ocean prism I have click ok and result the same. However, when I access other apps from Lilith it function normally

#

@ocean prism before the valentine event, this did not happen

ocean prism
#

Currently, we can only suggest you to try different networks and this problem would be fixed in today's update.

neat hamlet
#

Thank you @ocean prism

desert fractal
#

I'm getting a glitch where sound/music (it alternates) turns back on randomly for a few minutes even though I turned it off ages ago.

sand cradle
#

@desert fractal yeah same problem. The music goes on randomly

peak sleet
#

yes the game in some scene,randomly play a bgm,it is a function, it a bug we made recently, and it fixed in today's update

#

@desert fractal @sand cradle

woeful berry
#

I just checked the new version. Its too bad for the bootcamp to not take in account the daily score we already received this morning :(

#

(Same with friends points)

ocean prism
#

Dear Hero, please do not worry about that. This quest is valid for 5 days. You can complete it later. ๐Ÿ˜ฌ

woeful berry
#

Ok thanks ๐Ÿ˜Š For the news maj it would be nice to take it in account in my point of vu. In any way, the new maj is a good works :)

ocean prism
#

Any other feedback on new update, please feel free to contact us. ๐Ÿ˜€

woeful berry
#

The image stayed in this place, locked.

ruby sentinel
#

@woeful berry image locked after game crash?

woeful berry
#

When I said the game crash it was to say that the image was stuck at this place. And I could not do anything except close the game.

ruby sentinel
#

ok, I will report the bug, thank you

fading pawn
#

I cant make first day events cause I sent points before update

weak quartz
#

@fading pawn This task can be completed within 7 days.

fading pawn
#

@weak quartz ok, thnx

dull urchin
#

Lucius uses waraxe, but in one of his skills it says he smashes the warhammer. For some reason - this highly iritate me...

severe crane
#

Think its should be the chance "to" match

#

Also for Lucius story, he doesn't have a quote at the end

rose lark
neat hamlet
#

@rose lark I think they havenโ€™t fix all the new hero icons...

rose lark
#

can't say about all of them but ๐Ÿคท

#

I also hear anyone except Thoran

high sage
#

It says I've purchased it but it isn't unlocked, any ideas on this bug?

mild raptor
#

Sry, nevermind xD

rose lark
#

@mild raptor i'm talking only about sprites btv

mild raptor
#

What's wrong with them?

rose lark
#

Bigger-better design normally has to be on higher lvls

mild raptor
#

Oh lol

#

Mb then higher lvl u get then cuter she becomes? XD

weak quartz
#

@high sage You can restart the game, if you still have problems, please give me your ID

mild raptor
#

In defense of developera i can say, that at the higher lvl she has a bigger boobs!

#

๐Ÿ˜‚ ๐Ÿ˜‚ ๐Ÿ˜‚

edgy veldt
weak quartz
#

@edgy veldt Complete more chapters to receive more diamonds after purchasing!

sudden niche
#

@edgy veldt you need to pay to get them

high sage
#

Nvm it fixed itself after 3 restarts

#

Thanks for the help

#

Sumoon while you're in here can I just get official confirmation that the 45000 gem package won't just vanish after 6 days? I.e. Once I've bought it I have forever to reach stage 19

#

@weak quartz

weak quartz
#

When you buy it, this event will continue to exist until you receive all the rewards.

high sage
#

Thank you

haughty musk
#

I completed all of my daily quests before the update so does this mean that I can never get these rewards?

high sage
#

I'm in the same problem area, hoping it can be done on any of the 5 days

orchid stirrup
#

Read guys! You have 6days to complete day1 tasks

umbral dock
#

I cant get the rewards of missions i've already done

weak quartz
#

@umbral dock Complete more chapters to receive more diamonds after purchasing!

ripe idol
#

after this patch i can not listen song on spotify when i play this game. what can i do?

neat hamlet
#

@umbral dock you didnโ€™t buy it first

rustic spoke
ocean prism
#

@rustic spoke Sorry to hear that,Please restart your device and reinstall the game to see if it works well.Thank you.

rustic spoke
#

Still nothing :/ @ocean prism

ocean prism
#

@rustic spoke Thanks for your feedback we have pass on this to our team and check for you,Thanks for your love to our game.

wooden badge
ocean prism
#

@wooden badge Dear Hero, Thanks for contacting us.Each artifact corresponds to an artifact fragment.Hopeful you can understand.

wooden badge
#

Oh, ok. That was not clearly said in game, but fair enough. Thank you!

#

Just checked, works as intended. Thanks again

hollow oak
#

ever since the latest update, the app has no sound if I leave it in the background for a while then reopen it. (iOS)

desert fractal
neat hamlet
#

She did pentakill below 15%hp

fossil abyss
#

nvm so new player need to wait 8 day to get the offer (finished read patch note) ๐Ÿ˜ฌ ๐Ÿ‘Œ

stray reef
#

I have plenty of pieces of gear at enhancement level 4 and 5 but the bootcamp even hasn't detected it. Says I don't even have enhancement level 3.

ripe idol
ocean prism
#

@ripe idol Dear Hero, it is a normal setting when you try to charge on a new device. You need to play our game for several time on your device and it would be normal. We suggest you to change back to your old device to complete the purchase if you can log in game on your old device.

spark hill
neat hamlet
#

I have an issue with the game, where it keeps showing loading animations for some brief periods of time every couple seconds. Doesn't register clicks or spent resources, it fixes itself with restarts, but is still annoying. Also, it crashes from time to time(iPhone 5S), but it may be due to phone specifics, so that's ok

ocean prism
#

@neat hamlet Dear Hero, there would be an update to improve this situation you mentioned. SOrry for the bad experience.

#

@spark hill Dear Hero, daily set would appear 8 days after you create your account. You can check update notice about the change.

gusty helm
#

There's issue while using warek that the character always disappear but not with the health bar

ocean prism
#

@gusty helm This problem also will be fixed in later update.

mild loom
#

ulmus

static cloak
#

Anyone know why it costs me ยฃ19.99 to purchase the new event gems for chapters and my friend only ยฃ17.99???

#

Any help would be appreciated, could spend that extra ยฃ2 on more gems !

plain crystal
#

are you both from the same place ? conversion rates could be at play here

static cloak
#

Yes he sits beside me. The screenshot is what he paid as it now doesnโ€™t show in game. The screenshot showing ยฃ19.99 is my in game

neat hamlet
blissful sparrow
#

Til the second item is 31.something

neat hamlet
#

@blissful sparrow my question is I thought the equip has same price๐Ÿค”

ocean prism
#

@neat hamlet Dear Hero, sorry for that. We have already reported this issue to the developer team. They will fix it in a recent update. Thank you.

paper oasis
#

When my mate do 100m+ on wrizz the game crash @ocean prism

agile prairie
#

Guys yesterday i had 1 lucius elite + and 1 lucius normal, but i just woke up and the normal has desappear. I would like to have screenshots, but i did not see that coming XD

woeful stirrup
#

Bom dia!

#

Preciso reportar um bug da minha conta ... Com quem eu falo?

woeful stirrup
#

PLEASE reported bug my account

#

My diamonds

viral oracle
#

@agile prairie i had the same issue, but i think it was cause he did not vanish when used to ascend to elite+. When i tried clicking on him it said hero does not exist

rustic spoke
#

Ok it appeared after few tries

#

But still annoying bug

neat hamlet
wispy sable
#

I've been crashing every 5 minutes for the past week. Happens literally everywhere, can't figure out a specific trigger. Spend half an hour trying to beat a level just now, only to crash right as I did. Really fed up

rugged rain
#

Hello, I just discovered a bug.

#

<@&550310763940675600>

plain crystal
#

?

rugged rain
#

If you speedup a replay at the arena even though you're low level, it'll carry on to all battles.

#

Bypassing the VIP2 wall

plain crystal
#

Community staff are moderators of reddit/facebook/discord, we're not devs

#

report the bug here and a dev will take care of it when they have time

rugged rain
#

Oh, sorry. I thought you guys were the closest to the devs I could get.

#

Ahhh.. kek

#

Sorry again.

plain crystal
#

all good ! Thanks for reporting it btw

smoky palm
#

Bug in the arena, if you select an Hero, which you have more than once, in your formation, it could change to the other one right before a battle

#

After the battle with the epic one, everything went ok, but I lost without knowing why it changed

tender geyser
#

Sometimes my heroes don't have items equipped, however the + icon won't show up

#

It happens with several heroes not just Isabella

oak forge
#

Is there a bug where you can't collect advancement rewards?

peak sluice
#

I don't know if someones posted yet this:

ocean prism
#

@oak forge Dear Hero, for advancement event, you need to buy that $19.99 pack (1280 vip experience is contained) first and then you can collect rewards according to your process. There is time limit showing on event page to buy that pack and after you buy that pack, the rewards page would not disppear until you complete all quest.

#

@tender geyser Dear Hero, this situation just happens after latest update? Have you ever tried to install newest version to check again? If already in newest verison, we will report it to our team to check.

vernal sundial
ocean prism
#

@smoky palm Dear Hero, about this situation you mentioend, can you supply us a complete video about it? Then we can better help to locate and reappear it.

vernal sundial
#

Is this a bug? There's no way for me to enter the North East part.

#

There's only one way in, but it's blocked.

mossy sapphire
#

I cannot access my main account anymore, even though it was linked to my facebook account. when I try to switch accounts and use facebook to login it just reloads my second account, which has nothing to do with my primary account/facebook. any help? I've spent decent money on that main account which is the only reason i'd like to be able to access it again. I'm still thoroughly enjoying the game and have no intentions to refund. I just want to play ๐Ÿ˜ฆ

keen moss
#

@vernal sundial
You have to activate all the 4 elemental orbs to access that part

solar basin
#

The Units didnt move and seemed to be stuck ...
After the timeout they Double spawned and die Run to the opposite Sites with this Screen stuck in my face (16-40 If it does matter) @ocean prism

ocean prism
#

Dear Hero, canwe know if this situation happen frequently? Is game version in newest one? Please try to give us a complete video about it.

solar basin
tender geyser
#

@ocean prism It happened in the previous version and after updating the bug was still there

mossy sapphire
#

@ocean prism is there any way to resolve my issue?

ocean prism
#

Dear hero, please check your private message.

viral oracle
#

i collectet all rewards from the event but it did not vanish. Is this cause the 7 days aren't over jet? @ocean prism

night torrent
#

@ocean prism I have this bug today on my alt acct. There is an invisible slot that I cant put units into no matter what i try. Im not using duplicate units, I tried clearing units selected, leaving the labyrinth and entering, restarting the device, etc. But i still have this glitch. I cant start the fight. I hope you can help me. Thanks

ocean prism
#

@viral oracle This is only for players who have not completed or received the rewards, please don't worry.

ancient bane
ancient bane
obtuse crest
#

@ocean prism Starting to fight in Guild Hunt and then restart game before finishing fight add a participation for Bootcamp without using participation. It's a little bug because rewards are low but it's a bug anyway ๐Ÿ˜‰ (I can provide screenshots if you need)

pure kayak
#

Not sure if this is a bug or just interaction. Nemora won't heal Kaz if she has her skill or ult active

ocean prism
#

@pure kayak Dear Hero, it is kown situation for Kaz's 4th skill and our team are considering to improve it in later updates.

#

@ancient bane Dear Hero, about this situation you mentioned, we also received same feedback from other player yesterday. For this situation, can you supply us a video about it? Then we can better report and our team can better improve it. Then please tell us which stage you were in.

#

@night torrent Dear Hero, this problem is fixed in version 1.14, can we know if you are in latest version? If in latest version and this problem still exists, please supply us your account ID and server ID. Then we will check it again.

fossil abyss
ocean prism
#

Dear Hero, for this notification, you must give Google Play Store permission to allow pop-up notifications which can be found in your android device's settings.

latent pewter
covert wharf
#

I don't know if the slow is intended or not, but if it is. Please don't remove the slow effect when Belinda gets the 'reduce enemy accuracy" upgrade on her exploding energy ball thingy. The slow is a really good control ability so...

mild loom
#

ulmus

glacial sonnet
#

Hey AFK, I sent in a bug report via the in game channel but haven't gotten a reply. Is there a better way to get in touch with Support? Thanks!

sleek hawk
#

It was supposed to work like that?

#

Old players cant collect that prizes?

twilit bison
#

you have to pay for it first

viral oracle
#

then it stays until u have collected everything

stiff bane
#

Thane's 4th skill has an icon with him holding the sword with thr right hand... But he only has one arm, the left one

#

Or are the icons right and the character isnt?

jaunty star
#

game bugged up and said I had scrolls to summon when I didn't and kept using my crystals in the scrolls place. what a waste of diamonds. think im done spending money here.

ocean prism
#

@sleek hawk Dear hero,Thanks for your feedback,you will receive the rewards well after purchasing.

elfin current
#

And I've kept track, I only get 20 per day for 5 days straight already

ocean prism
#

@elfin current Dear hero,Please know that,one player can juse receive 20 points per day,Thanks for your love to our game.

hollow oak
#

the game refers to all heroes as 'he' in the faction description even if it's a female hero

ocean prism
#

@hollow oak Dear hero,this "he"is just used to describe a camp, not a specific hero, behavior you can understand.

onyx wraith
#

Everytime I have music playing and I open AFK it stops it? It was working for me the other day, any fixes?

neon fjord
#

@ocean prism Is it normal for Thoran to seem frozen at the beginning of the battles? It looks like it's locked and only after a while does it start to move and attack...

ocean prism
#

@onyx wraith Dear hero,we will fix this problem in later updates,Thanks for your love to our game.

#

@neon fjord Dear hero,please tell us in detail with some screenshots or vedio about it,we will help you better.

neon fjord
#

@ocean prism okay

lean sandal
#

@ocean prism my account was restarted after downloading an update on AppStore and it was linked with FB. After loading the game I started a new account and after trying to switch to my linked FB nothing happens (itโ€™s not saying that Iโ€™m not linked, just my real account isnโ€™t loading)

ocean prism
#

Dear Hero, so you mean the switch process does not work?

#

The account does not change to the linked one. You can contact us via private message with detail.

lean sandal
#

Downloaded todays AppStore update -> started the game right after update -> got level 1 account with all lost progress -> went to setting -> account -> switch -> FB -> nothing happens

lean sandal
#

Thanks /solved

tacit rose
#

There was an in-game update today thatโ€™s supposed to fix the music being stopped when the game has been opened but itโ€™s still not working. Although thanks for the 300 diamonds.

neat hamlet
#

@hollow oak i think this is because in the original language the gender is ไป–/ๅฅน (ta/ta) for male/female.. so when translate itโ€™s difficult to know which is male/female ๐Ÿ˜ƒ

indigo fog
#

Nah, Belinda is just a dude, confirmed.

glacial gate
ocean prism
#

@tacit rose Dear hero,This problem has been solved,Please delete your game and re-install the game,it will work well.Thanks for your love to our game!

plush rune
#

@ocean prism when kaz dodge an attack and (for example) nemora use her heal, kaz "dodge" the heal too (she is not healed) is this normal?

dapper lodge
#

@plush rune same issue has been reported above, at the moment this is normal yes. They are considering to improve her skills in the future. Sorry, though i answer that as i just read it above..

surreal ridge
#

Has anyone else not been getting their daily Arena of Heroes rewards?

#

I donโ€™t think Iโ€™ve been getting mine since Sunday or Monday. Only the Team Hunt rewards

split grotto
#

Uh

green gull
#

Not sure if it's a bug or intended, but at one point, a fight timing out in the Labyrinth, while counting as a loss, allowed you to fight again with the same team. I just had it happen and all my heroes died.

modest sedge
#

There is a bug about equipment. I had a wilder faction helmet i am currently using buy today it turn into normal helmet???? Could you guys look more into this. Thank you

tight robin
#

@ocean prism my store has not refreshed for a long time

#

the timer will reset but there are no new items to buy

#

it should have refreshed several times by now

ocean prism
#

@plush rune Dear hero, sorry for our late response. Yes, the issue has been reported and will be optimized gradually in later update. Thanks for your understand and support. Have a great day! CS: Jeanie

#

@tight robin sorry sir, did you mean you have refreshed several times?

tight robin
#

@ocean prism no, i mean that my store is not automatically refreshing any more. the timer just starts again but no new items are available

ocean prism
#

@tight robin new items will come after the time over

west ingot
#

I have a question. So you know you can get 30 friend points per day right? Well I have 30 friends but when I click send and receive on a new day it only collects 20 and leaves 10 and says I collected the maximum? Is this a bug?

neat hamlet
#

@west ingot they say we can collect maximum 20 in one day even though we have 30 friends. So its not a bug

west ingot
#

I see, thanks

indigo fog
#

Idk.. I only collect 26 daily so that seems a bit odd.

neat hamlet
#

@indigo fog maybe you are looking the number of sending but not collecting. because we can send maximum 30 daily, but collect 20.

#

@ocean prism ๆฏๅคฉใ€ๅ•†ๅบ—ๆฒกๆœ‰ไธบไป–ๅˆทๆ–ฐ

neat hamlet
#

@ocean prism not me, but ไป– @tight robin

sage knot
#

@ocean prism my app crashes with I try to change server, it crashes once in a while

indigo fog
#

@neat hamlet Nah, I always cap out at 26. Its glitched bro. ๐Ÿ˜‚ I get 26 heart points each day on the tavern and I can only send out 26 hearts to my friends.

plain crystal
#

Pretty sure you must have 6 unspent ones and everyday you summon twice so 26 - 20 = 6 so the next day you get 20 more and are at 26 again

neat hamlet
#

@indigo fog the dev said previously they cap it at 20 if you scroll up

quasi marlin
#

@ocean prism My diamond subrsciption ended today for my daily 400. I renewed my subscription today and only received the 980 diamonds that came with it. I usually get the 400 for today as well. What happened? I was expecting that 400 daily for my quest today. Thanks! ID# 3412669

wispy sable
#

Any solution to the "network error" message when trying to upload a custom avatar?

#

Some images upload fine and others give network error

tight robin
#

@ocean prism My store is still stuck. It will not refresh.

neat hamlet
#

Re install game

brisk sparrow
#

I've encountered a bug in a labyrinth when numisu's ultimate just doesn't work. I play in auto mod and when he activates his ability the animation goes, but nothing happens

rapid yew
#

Im having a small bug where the red notification mark apears on the library but there is nothing to do there

ocean prism
#

@quasi marlin Dear hero, because you purchased again today. And the first you will received 980 diamonds. Thanks for your supporting!

#

@tight robin so sorry my hero, please reinstall the game to have try

neat hamlet
#

@smoky palm the event has already conclude if you read the line under the word bootcamp

smoky palm
#

@neat hamlet Thanks!

raw cedar
#

I can't stalk my Guild, it shows only 15 out of 40

tiny gyro
#

Devs could you make those newcomer pack one time purchase but with unlimited time?

dusk citrus
#

Hi @ocean prism , I am on Unrelenting Blaze stage in the Peaks of Time and there is a missing tile that is preventing me from completing the rest of the stage. Can you look into this?

hollow oak
#

the tile appears when you collect all of the elemental amulets

ocean prism
#

@dusk citrus Dear Hero, have ever tried to restart your game to see if the problem still exsits?

dusk citrus
#

hi, @ocean prism , yeah it still exists. even when i exit the adventure and reenter ๐Ÿ˜ฆ

dusk citrus
#

@hollow oak hi Avanna, I have collected all of the elemental amulets.

ocean prism
#

@dusk citrus We have tested, there must be one of four elements left. Fire is the most possible one.

viral oracle
#

you have to click the first one again if i remember right

#

just walk to each again and try

dusk citrus
#

@ocean prism thank you admin

#

you as well @viral oracle Vascher

low osprey
#

Ey, any brazilian here that can help me?
Or i can translate to english.
Cause my bug DON'T ALLOW ME TO PLAY THE GAME!
And i really want to play it, so... Here it is translated:

#

Error: already disconnected.
Refresh connection?

#

Anyone know what i am supposed to do?

#

Also, this is the first time that i'm trying to play the game. I restarted my phone multiple times, deleted the game and downloaded it again multiple times etc.

sterile badge
#

Hi, @ocean prism
Not sure if it is a bug or new mechanic of some sort... During arena fight enemy Tasi negated ult attack (I mean attack when bar is filled) of my heroes. Like, they are going to use it, but next moment bar is empty and nothing happens. Example battle - id 237844954.

versed nymph
#

@sterile badge Tasi ult can cancel others ultimate

#

and also the banish thing

sterile badge
#

@versed nymph nasty thing... Thank you!:)

sharp citrus
neat hamlet
ocean prism
#

@neat hamlet You can enable Google Play in the device settings - allow background pop-up interface permissions to see if it works well.

viscid storm
#

@ocean prism

  1. Grezhul's pets are not using their skills (ATK + DEB debuff, how sweet would that make Grezhul?)
  2. Nemora's controlled enemy is not using his skills
    Even when level requirements are met

I've reported this issue several times already.

#

I think fixing it would be key in FINALLY offering a decent alternative to Brutus OPness. This bug is severly weakening Grezhul

static cloak
#

Does anyone know why I have 30 friends but I send & receive the hearts Iโ€™m only getting 29? This has been going on since Iโ€™ve started the game ๐Ÿ˜ฉ

plain crystal
#

@static cloak max amount you can get is 20 per day. You must have 9 over from the start.

jolly orchid
#
  • 3-32
icy wraith
#

@midnight quartz the .herolist command at #545929173471068170 is showing old list, before the recently added heroes arrived

midnight quartz
#

@icy wraith yup it will be updated soon dude. โœŒ

viral folio
#

@jolly orchid i think only me who encoutee same bug

neat hamlet
#

@sterile badge this is not a bug, itโ€™s Tasi ability

stable hazel
#

Iโ€™m only getting 20 hearts a day is this a bug because the bottom says I can get 30 any advice

#

I just read before u can only get 20 whatโ€™s the point in having 30 friends then XD

plain crystal
#

@stable hazel bounty board & library

ocean prism
#

@stable hazel Dear Hero, you can send up 30 friend coins per day while you can receive up to 20 per day. Wish you have a good time!

#

@No Way#0325 Dear Hero, our developers are working to fix the display error in later updates. Wish you have a good time!

rustic canyon
#

Arden and Ogi on same spot.

ocean prism
#

@rustic canyon Dear Hero, please restart your game to see if this problem still exists.

rustic canyon
#

Oh yeah these problems didnt last long, just informing that these can happen in case that helps.

frosty iron
#

My game froze in middle of a lab fight

#

Ridiculously easy

#

I have full health energy and perfect relics

#

It stayed frozen for like 30 seconds

#

So I restarted the game

#

And now all my heroes are dead

#

......

#

I already restarted the game dozens of times

ocean prism
#

@frosty iron Dear Hero, really sorry, you describe that the game is frozen, but we need screenshots when the game is frozen, or the game reports an error. Similar issues, please keep relevant screenshot information or record video in the future. Of course, you can provide your account ID, we will help you to check. Would you like to send us your account ID? Thank you.

fleet garden
#

Not sure if a bug or if I've missed something but I'm on Peaks of Time level Rest in Peace and I can't pass the ancient headstone. I've cleared the map completely around it but it still won't let me through.

wooden pelican
ocean prism
#

@wooden pelican Dear Hero, does the problem still exist after you reboot the game? Some messages will disappear when it is refreshed.

wooden pelican
#

If you mean close the game and launch it again, yes.
If you mean uninstall and install again, didn't try

#

(For now I just Ignored the applyance, the player was effectively in the guild, so it's the most important ๐Ÿ˜Š)
(And nothing seems to have backfired doing so)

hazy star
#

Wtb that chat but fix anytime soon.. been unable to chat with guild for like a month now.. so stupid

languid relic
misty light
#

Hic

ocean prism
#

@languid relic Dear hero,Thanks for your feedback,we have known this issue and we will fix it in later updates.Have a nice day!

half minnow
#

@ocean prism after today's update boss still can't be killed.. bug ?

ocean prism
#

@half minnow Dear hero,Please know that boss has a billion blood.

neat hamlet
#

Having some trouble with the Labyrinth, it never reset today. I never got to play it before it just went straight back on cool down

#

Unless somehow I was able to do the labyrinth at exactly 12am and forgot about it (which I didnโ€™t) then itโ€™s not reset. Only reason I am bringing it up is cause I need 1 more run to grab an epic hero.

#

Maybe you did it yesterday?

#

Yes I did it yesterday but not 9 hours ago

half minnow
#

@ocean prism is there any visual reference to see how much HP the boss has left ? Because for me , guild boss is still the same.. and by billion blood you mean 1 biliion or 10ths of billion ? ~ what will happen if the guild boss dies ? Are the members who hasn't attack the boss once it died can never be attack again ? ~ please make this clear lilith ๐Ÿ˜˜

neat hamlet
#

Labyrinth refreshes every 48 hours

#

Iโ€™m pretty sure labyrinth is 24 hours. Iโ€™ve been playing the game 3 days and ran labyrinth twice

#

yup - first time when it was second half of 48 hours; second time - when it was first half of the next 48 hours

#

Ah forget I said anything it is 48 hours

#

(^.^)b

#

Lmao My bad

#

np, it happened to me too)

#

Haha feelsbadman

pale idol
viscid storm
#

@ocean prism

  1. Grezhul's pets are not using their skills (ATK + DEB debuff, how sweet would that make Grezhul?)
  2. Nemora's controlled enemy is not using his skills
    Even when level requirements are met

I've reported this issue several times already.
I think fixing it would be key in FINALLY offering a decent alternative to Brutus OPness. This bug is severly weakening Grezhul

Pure copy/paste since it wasn't answered

#

Should I post it on Reddit? I tried the ingame support channel and here. That's not like I'm asking for a new feature, I'm litteraly reporting a bug

ocean prism
#

@viscid storm Dear Hero, sorry for that. We have reported these issues to the development team. However, these things take time, and many things need to be scheduled. Hope for your understanding.
When Nemora controls an enemy, if the controlled hero does not use the skill during this time, then the hero will behave as you would say "no skill." Thank you for your kind feedback.

snow crypt
chrome rivet
#

that'll be a rounding issue @snow crypt

opal wave
#

my diamond are gone could u check ? Id : 1374863 @ocean prism

neat hamlet
#

@snow crypt @chrome rivet the items could cost 19.8k and you only have 19.5k

ocean prism
#

@opal wave Dear Hero, Thanks for reaching out to us. After we checking, you spent 2700 diamonds in Noble Tavern at 12:03:52(GMT) on Mar, 22.

#

@opal wave If you have any doubt, please contact us again. We will try best to help you out! Afk Arena Team CS: Jeanie

amber drum
#

Completed every weekly mission and it says 90/100

rustic spoke
#

@amber drum You need to unlock the things linked to the quests, it may be because of this

tacit portal
#

So I notice that after Thane casts hit ultimate, he is invincible from enemy's attacks.
However, he is also unable to receive buffs/heals from allies.
For example when Nemora casts her ult after Thane casts his ult, Thane does not receive heals.
Or if Lucius casts his ult after Thane casts his ult, Thane doesn't receive a shield.
This shouldn't be happening. Thane should be invincible from enemy's attacks but can still receive buffs and heals from allies.

gusty helm
#

The heroes icon was stuck like that (golus)

tame quarry
hazy star
#

Guild wars coming out tn and my chat is still bugged .so amazing.. a month of being guild leader and I cant lead๐Ÿ‘Œ

raw condor
#

Sometimes canโ€™t get 30 companion points with maxed friends list and icon says I can

amber drum
#

@rustic spoke I have, I've done absolutely everything and made sure it's all unlocked, hmm...

icy wraith
#

@raw condor you can only get 20 per day

#

even if you have 30 on the list

harsh sparrow
#

No weekly and monthly tab

plain crystal
#

@harsh sparrow need to be subscribed

harsh sparrow
#

@plain crystal thank you!

neat hamlet
#

@plain crystal subscribed ?

plain crystal
#

@neat hamlet get X amount of diamonds everyday for a month

neat hamlet
#

Monthly pack?

plain crystal
#

mhm

neat hamlet
#

I see

neat hamlet
#

I see something strange about Nemora @plain crystal

plain crystal
#

report it here

keen moss
#

My old phone broke and i'm currently using someone else's phone. But i cant purchase.. @ocean prism .

keen moss
#

Resolved by the CS. Thanks

neat hamlet
#

@keen moss stop stealing

keen moss
#

@neat hamlet you're next

clear pilot
#

Text in the middle: this function is blocked

#

Not my screen. Guildmate cant't join guild war

#

Maybe there are some strict requirements to join?

#

Nvm, just checked, its ok now

neat hamlet
#

@plain crystal their texture disappear partially sometimes at the start of fight, the body, the face e his staff

gray forum
gray forum
#

@ocean prism
You can help ?

plain crystal
#

@neat hamlet best you could do is take a screenshot and send it here but Iโ€™m pretty sure someone already did so the devs know, thank you!

neat hamlet
#

Ok, if I see another screen

olive sandal
ocean prism
#

@keen moss @gray forum Dear Hero, sorry for that. This prompt appears to indicate that you are recharging with a new device. Please play the game for a while on this device, complete some tasks as much as possible. It will become normal after a day or two.
There is another possibility. You have already logged in to the game account on three different devices. This will appear when you log in to the game on the fourth device and purchase items. If so, please contact us by private letter and provide your account information. We will help you solve the problem. Thank you.

keen moss
faint silo
#

The name for the same stage is different in different windows

#

Viper's Marsh/Viper` s Archipelago

ocean prism
#

@faint silo Thanks for your feedback,we will pass on this issue to our team and do it better in next updates.Have a nice day!

native swallow
#

@ocean prism for guild war, my teams always have lesser heroes than I have on my formation. I have double checked that I have all 5 heroes in each team but when people attacks, it shows that I only have 3 heroes occasionally

rugged laurel
#

I can't advance in the kings tower because of this error. I'm currently on floor 71, it won't let me complete floor 72...

hardy shale
gusty helm
#

The guild war speed battle was different from 1st team and the 2nd team, so i need to change it manually

#

At team hunting the first time i cleared it the "click anywhere to close" was inactive so i need to click it several times to close it and it's take to long

hazy elbow
#

Is everyone supposed to benefit the ยซย Perseveranceย ยป buff, or only the guild who lost? (Could be useful when your 1400k max guild gets matched vs 2-3000k guild..)

nimble fossil
#

I dont speak that language

neat hamlet
#

Idk if its a bug or just you forget that but my app is in french but when I read the stories of characters and in library they all appear in english can you please translate that ?

hot sparrow
#

@ocean prism when will grezhul's minion bug finally get fixed? It was asked many times but we never really got a good reason why it wasn't fixed yet or whether it's difficult to fix or something else. Like @viscid storm also said, it really weakens grezhul and it would be awesome if it gets fixed.

ocean prism
#

@hot sparrow Sorry for late fixed, because we need time to fix them. If you can be patience, we will appreciate you so much.

woeful wren
#

Hey just wondering, will the bug that when you win it stays on this screen getting fixed tonightโ€™s patch or when you guys can find a fix? ๐Ÿ˜‚๐Ÿ˜‚

#

Itโ€™s a shame cuz I retried 8 times cuz rng to compleate it ๐Ÿ˜‚๐Ÿ˜ญ๐Ÿ˜‚

ocean prism
#

@woeful wren Dear Hero, sorry for that. (1)Please reinstall game, change network and different formation to check again. If still not work, please supply us the following information.
(2) Account ID and server
(3)This battle happened in which setting? (like in campaign 2-18, tower 128)
(4)Devicel model and system
(5)Provide apparent video via FB(@AFKArena) or email (AFKArena-service@lilithgames.com)

tiny gyro
neat hamlet
#

๐Ÿ˜ก

#

I was expecting maintenance at :00 not :59 @ocean prism

shut inlet
#

I Tried to summon after the update, got this screen instead and had to reset the app only to see I got literally nothing.

shut inlet
#

@ocean prism

tribal root
#

in the patch notes it was stated the update would bring a new adventure but in the game its not present

#

Added the new adventure โ€œThe Dismal Descentโ€ to the Peaks of Time that can be unlocked after stage 15-4.

remote venture
vital mantle
#

I updated and now i cant see the top

faint silo
#

@ocean prism

ocean prism
#

@vital mantle Dear Hero, please offer us your ID and device mode via private messages. We will report your problem to our develoeprs.

#

@faint silo Dear Hero, translation error will be fixed in later updates. Please wait for some time.

faint silo
#

@ocean prism how about other problems I listed above?

ocean prism
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@faint silo 1. We are not sure what is wrong with Estrilda model.

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@faint silo 2. About arena, we will report it to our developers and response you as soon as possible.

faint silo
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@ocean prism I meant Estrildaโ€™s sprite

ocean prism
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@faint silo Please offer us your ID.

faint silo
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She should have her appearance changed

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You know, heroes will have their appearance changed when they reach Legendary, like Brutus will have red sword, Ankhira will have golden legs... and Estrilda will have better lance

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She isnโ€™t now @ocean prism

reef warren
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So I have a question regarding an odd incident. Got the bonus purchase after 150 tower level. Didn't come through, bought it again still nothing. Restarted game and one instance did come through but got charged twice. So for the second charge got an automatic 24.99 usd coupon. Now my question is, since my prices are shown in EUR (this pack was 25.99) if I get the same priced 'event offer' again, will I be able to exchange it for the coupon or will the system convert 24.99 usd to EUR, then charge me the difference between that and the 25.99 EUR usual price on these?

sick roost
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i got 2 questions regarding the new update and the tier system that came with it. before the update, i had brutus, vurk, khasos and grezhul mythic+, after the update brutus, vurk and khasos got ascended, while grezhul stayed mythic+. then i got as 1 compensation 2x brutus and 1x khasos, how did these get "calculated"?

keen moss
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@ocean prism
Dear AFK CS, I currently am using Nox and want to purchase but it display this instead

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The limited offer will be gone in 1 hour 50 minutes. Edit : Solved by AFK CS

analog musk
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Before update i had myth+ Raina. And use copies of her as a fodder. Where is my compensation?

plain crystal
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@analog musk she should be ascended now so you used the same amount of fodder. So no compensation.

pallid wedge
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replay of someone in Arena who failed to attack me

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my name is in both his and my team

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๐Ÿ‘€

shut inlet
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I tried to do a roll after the update and got this screen, I waited for 2min and nothing happened. I had to reset the app only to see it did spend my diamonds and I got nothing. @ocean prism

rigid vine
sly lance
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Is it intended that bleeding and poison severely gimp health recovery? They also look to not pause when characters activate their special skills

pallid wedge
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@rigid vine works fine for me. looks like its bugged only for those who can level above 240

ocean prism
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@shut inlet Dear Hero, please offer us your ID privately.

ocean prism
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@rigid vine Our developers are working to solve this problem. Please wait for some time. Thanks for your ongoing patience!

young idol
ocean prism
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@young idol Thanks for your feedback,we will check it and contact you as soon.

brazen coyote
raven flame
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I would like to report a possible bug concerning life leach (LL) with Brutus and khasos

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I did a test by attacking teams on my friend list

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I set khasos and Brutus in union as legendary tier.
Then if I attack using Brutus alone/solo, there is no LL

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And if I attack using Brutus and khasos only, Brutus get LL

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But the amount of LL he gets is no where close to 36 ( 15 from union and 16 from khasos passive)

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It's much lower.

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Does brutus get (LL) from union with khasos and (LL) from khasos when they are on the same team? Or does it not stack?

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Please pm me if you guys get the chance to take a look at this. Much appreciated

viscid agate
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The volume of CAMPAIGN BGM is too low.

hollow oak
#

sometimes the music will cut out in the middle of a battle and the title screen loading music will start playing

chrome rivet
ocean prism
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@chrome rivet Thanks for your feedback,we will pass on this to our team and do our game better in the further.Thanks for your understanding.

faint silo
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If a hero uses ult right at the very end of round 1 the environment will stuck at dark cloudy sky for the rest of round 2 and 3

soft zinc
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just hit skip button xd

tender geyser
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The exclamation mark wont disappear even if I have claimed everything. Happened yesterday and today

green gull
ocean prism
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@tender geyser @green gull Thanks for your feedback,we have known this issue and we will fix it next updates.Thanks for your understanding.๐Ÿ˜

marble mauve
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@ocean prism i want to report the instability of game after update. Game constantly freeze, sometimes even crash out. Please fix it, i donโ€™t have any problem before update & this situation happens a lot, like every 15 minutes or so. Iโ€™m on IOS btw.Thank you.

neat hamlet
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@ocean prism

ocean prism
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@neat hamlet @marble mauve Thanks for your feedback,for this issue,our game has more dates about the heroes for this update,player need to download all of them when you are playing.Sorry for this issue and thank for your understanding.

hazy cove
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game is lagging

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pls dont produce more heroes and focus on events or bug fixing

ocean prism
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@hazy cove Thanks for your suggestions,we will do better in later updates.

tacit portal
#

Does this mean all heroes in the team will get 30% defense bonus? Or only the Hypogeans hero in the team?

next bough
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Why is nemora's charm skill nerfed?

harsh solar
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pretty sure it's all of your heroes manaboi

rustic spoke
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@ocean prism Hi, there is a problem right now, when I do my daily quests, I can't get contribution anymore... I have screenshots if you need proofs

neat hamlet
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Hello, I was the guild master of my guild but after this update I'm not anymore...How is this possible?

plain crystal
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were you afk for a while ?

blazing plaza
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This happened with my last guildmaster. Three days gone and I was booted up to Guild Master owing to my being the most active.

golden siren
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Me heroes didnโ€™t upscale from mytic to mytic+ etc with the last update is that normal?

gritty lodge
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I joined a new guild and this is showing up as blank in the Guild Wars option. Wouldnโ€™t let me participate nor show anything. Redownloaded and Restarted already.

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@ocean prism

rigid vine
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@gritty lodge the first round of Guild wars is over. Thats why you cant see anything or look at the results ...just a wild guess :)

raven flame
neat hamlet
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@gritty lodge if you join a new guild, you have to wait until the previous was over in order to participate or spectate lol

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@raven flame Brutus need Khasos on the same team to activate LL

neat hamlet
ocean prism
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This should be an update announcement for the 1.15.01. The current version is 1.15.03 and has been modified. Maybe made some changes.

raven flame
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@neat hamlet yes I know but the life leach is not 36 its still 15 even if they are on the same team

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Test the amount of life leach over the damage he deals its the same

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That's the bug I'm trying to report

slim wolf
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This shows up when trying to use a hero you already Have in another battle ^

neat hamlet
cerulean trench
ocean prism
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@neat hamlet Dear hero, Thanks for reaching out to us. The problem is still exist now? After updating, the problem is sustaining all the time? Please give us your ID, we will try best to help you out! Thanks for your patience and continuous support. Sincerely, AFK Arena Team CS-Jeanie

neat hamlet
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@ocean prism ID 1739403 S22
The problem since after the update and I also cannot edit teams that previously have Estrilda. This happen 3-4 times a day, I do not think itโ€™s an internet problem as I have no trouble using other lineup and actions

ocean prism
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@neat hamlet excuse me , would u mind telling us where are you from.

neat hamlet
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@ocean prism ๆˆ‘ไปŽ่ถŠๅ—ๆฅ็š„

ocean prism
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@cerulean trench Dear Hero, Thanks for reaching out to us. Please be patience , we will report this problem to our team. Thanks for your support. Sincerely, AFK Arena Team CS-Jeanie

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@neat hamlet Thanks, please wait for a moment.

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@cerulean trenchExcuse me, can you please tell us you ID and server? Thanks in advance

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@neat hamlet Dear hero, Please have a try now.

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@neat hamlet Please check it' s become normal. If the problem is still exist, please contact us again.

cerulean trench
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@ocean prism ID:3769727; server: S37

ocean prism
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@cerulean trench Thanks

cerulean trench
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๐Ÿ˜‰

neat hamlet
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@ocean prism Fix now thanks

ocean prism
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@neat hamlet We are not sure when is 1.15.03 available on IOS, please pay attention to our FB annuncement.

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@neat hamlet Our pleasure, if you need further assistance, please contact us again.

fast saddle
#

I just opened and added up all the probabilities for stargaze. I found them to add up to 86.5. Did it twice. Please double check.

balmy valve
#

wht level is everyone

pale idol
zinc atlas
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Bahh!! My sister summoned a hero using the 100 library/noble travern tokens!!! And it glitched and she got nothing!!

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She recorded it to see how her luck will go or she'll just take that as a memory if she got a good hero--

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She always does this

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Please fix this, Q^Q!!!!

onyx dirge
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There is no champion in the celestial as of rn who uses robes. dk if this is a bug but thought I'd mention it anyway.

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@ocean prism