#bug-reports
1 messages ยท Page 11 of 1
Already did, still a pain for guild members not using discord:-)
True. But yeah ๐
ya was gonna say.. most dont even bother
but overall the game shouldnt just outta nowhere bugg out and chat broken @_@
Developers have holiday I believe
๐ฐ
well just hope the problem can get fixed is all
Yea should be fine:-) Games really cool so would be a shame if not:-))
well ill be happy once its done.. again id love for it to be rushed since im leader of guild and now im bloody useless so
Wut??
weird enough with that chat bug.. when im in guild.. it shows that im offline.. very confused
@hazy star we will pass on your issue to our game and do our game better in the further.Have a nice day!
tyvm for the reply.. like i even have put a support thing ingame so, again i really do wish for this to be fixed.. ya probbly take time i get it but sucks being the leader and not able to talk to guild
Just saw this... Your heroes' items? ๐ค
Invisible Niru
@ocean prism
I canโt remember if the โComplete Chapter 8โ Campaign quest reward was an Elite Silvina or a Rare Silvina. If it was the former, I did not receive one upon completion.
I have also been experiencing an audio glitch for the past few days when the heroes say their voicelines. The glitch is an audio break at the very end of a line that sounds like static.
@dapper lodge well my bugg just fixed dude.. my windows had an update.. did that and now its working.. honestly dunno if that was the issue but hey its good now haha
@latent oyster After completing chapter 6, all completion rewards are elites
Oh. In that case, I didnโt get my Silvina
@latent oyster
I think the reward i get for completing chapter 7 and 8 is a blue colored morvus & silvina.. that means it is RARE tier...
@ocean prism
Should we be getting ELITE tier instead for chap 6 and 7 completion?
@keen moss we will get elite belinda for completing chapter 10
@modest gazelle @viral folio
Was specifically asking about chapter 7 and 8 completion reward... i am currently at chap 9 and never got any elite hero from chap completions
That's why we did say:Elite Heroes will be given at later chapters (start at Chapter 10)
@hazy star oh,, well im on ipad but let me see if i can update the system or something. Good to see urs fixed
Life
Chapter 9 is first Elite. Estrilda. Before that its R+
I see. Thanks!!
Oh...
@latent oyster Ok nevermind it was changed apparently (Or maybe I was wrong, that's strange though)
I heard someone mention the audio scratch whenever most heroes use their voicelines, apparently alot of ppl have that problem? Me included ๐ @latent oyster
Ah, thanks for the clarification then guys ^_^
@obsidian carbon Ah. Glad to hear its not an isolated issue on my phone alone then xD
@rustic spoke Sorry for the delay, was your problem solved after restarting the game? Invisible Niru
@latent oyster 1. About the Campaign rewards, please contact us through PM and give your server id, account id, the screenshots of your Campaign stages and Quests. Thank you.
2. We have known the hero voice issue, we will deal with it soon.
@steel dawn Please clarify. Thank you.
nwm, just morning humor
@ocean prism
It displayed 2 brutus for the equipabble heroes when he only has 1. This bug happens to me too
@keen moss We'd like to have the screenshots of the heroes displayed here and in your inventory.๐
@steel dawn @keen moss About the double heroes in Store, please give your server id and account id via Private Message. Thanks.๐
i am also having the problem with loud static at the end of heroes' voice lines
Yeah, I keep getting loud static too! And not just with the heroesโ voice lines, it happens when I click on most things, too๐คท๐ปโโ๏ธ
@ocean prism Sent a pm in game
I dont know why but it seems sylvina ultimate mostly will aim frontline. Its better if her ultimate prioritize backline hero.
Or she can aim hero who have highest energy
Yes my problem was just for acontribution fight
@ocean prism Wording problem in my opinion : Haste = Attack speed = Movement speed =/= Attack rate ? Or is it something else ?
@ocean prism It becomes stuck like this after eliminating enemy heroes
And it's more likely to happen when I get close to the portal to Floor 2
@storm jewel @neat hamlet Dear Heroes, we will improve the situation you mentioned in later updates. Sorry about that.
@pure mountain Dear Hero, please check your private message.
@ocean prism Please ignore the issue, it was an internet problem on my end, since the problem did not exist on different internet connections. I apologize for the inconvenience.
@pure mountain Thanks for your feedback and have a nice day!
@ocean prism I sent it before but I think you missed it : "Wording problem in my opinion : Haste = Attack speed = Movement speed =/= Attack rate ? Or is it something else ?" It would be really interesting to know what mean those stats
@rustic spoke Haste: affects the speed of the hero's movement and the speed at which the skill is used.๐
@ocean prism And what about the others ?
Does a buff to Movement also buff the speed at which heroes attack ?
And doesn't attack rate should upgrade the speed at which heroes attack ? Like "Rate of fire"
@rustic spoke Will have an impact, but not as significant as the rapid property
@ocean prism ๐ค What do you mean ?
@rustic spoke The attack rate will have an impact, but not as obviously as the Haste.๐
Thank you :D
@ocean prism Shemira and brutus are bugs of balance in your games. Please care of it
Who are you, Thanos? Miss me with that perfect balance sh*t ๐ ๐ผโโ๏ธ๐ ๐ผโโ๏ธ๐ ๐ผโโ๏ธ (Jk, leave Brutus and Shemira alone :-: let them THRIVE)
Why we should let them alone? Cause you use them as your mains? ๐
Not sure why, but after the heroes talk, thereโs this clip sound? Is this happening for anyone else?
my heroes talk all the time. I have to mute them when I'm reading the texts.
Dunno if this counts as a bug but the \n isnโt written correctly and is not creating a new line
@covert sleet Dear Hero, we already reported this translation problem to our team and we will improve it in later updates.
@ocean prism heya, i noticed the word "increased" missing in the 4th faction bonus
and also a typo in the same word in the second bonus
but thats over seeable
@mint rapids Dear Hero, thanks for your feedback, we will forward the bug to our team to fix it. Thanks for your supporting.
Hi! Reported this to support but I might as well post in here too. I've currently got this glitch in laybrith where I have this invisable hero which im unable to remove no matter what I do.
It will only let me use four members of my party, claiming it to be "full" and if I try to start the fight it says I have a "duplicate hero" I've resetted it repeatedly and checked and unchecked all my heros.
Try to reload the game๐ but you have a level 1 in your slot
I literally said I did that
Clicked & unclicked every. Damn. Hero. Restarted it multiple times. Still ends up the same way. ๐ช
@indigo fog try fight then quit before battle end
I donโt know.. because I quit the app and everything is fine
Before I had this also
@neat hamlet i think it just visual bug
@viral folio I literally cannot start the battle to begin with. It says there's a duplicate hero. Again. I said that.
Idek, I have tried restarting the app repeatively. ๐ช I can move heros onto the spot too, but it still registers as a fith hero.
Try do with 4?๐๐
If itโs lab, take all out and just do 1 that is bug
Usually itโs bug in lab๐
Mother of go- that worked.
I didn't even have time to quit in time.
She lasted 2 seconds.
Lol
I don't get how there was a "dupe" though. Not a single graveborn in my lineup
and Extremely baffled how I couldn't use four but on her own she was fine. HM. ๐ค
is it normal to only recieve 20 hearts max when i go 'send and recieve' with a full friends list.. of 30?
Have you counted how many friends have sent hearts? Perhaps ten of them are not active?
i see the icon to collect but cannot redeem ๐ฎ
yellow one
alwasy getting 20 last 4 days
sus as heck!
@mellow charm
Yea.. max we receive is 20 loves per day so you dont get STD
I cant enter game. I have used vpn too but not works
@viral folio Dear Hero, if you already is in newest version 1.13.04, please reboot your device to check.
@ocean prism its fixed now after I switched my network to 3g.
@ocean prism why is this 145k guy showing up in my Level 144 tower? and the damages are also broken? 800k whilst he died pretty quick.
Additionally, the guy with the chinese letters 246k power, exactly the same problem
@neat hamlet Dear hero, please check your private message.
Iโm pretty sure thatโs just because the replay isnโt a recording of the win, merely another simulation of the battle. Itโs possible they won through some miracle of RNG, Vedan is pretty ridiculous after all. Iโm pretty sure itโs not a bug
@barren oxide the battle has an ID and in every replay the battle is exactly the same. Same is with rewatching pvp, its that battle that happened, its not as if you win in a replay.
You sure? In a lot of games Iโve played they re-run the simulation so they donโt have to save footage on their servers. It eats a lot of storage to do so and most players donโt use the info so itโs not a big deal
Server S?
yes R492 Im sure ๐ฌ
Server 0. Beta server.
Ah, in that case I withdraw my comments
Can we disable the Roses notification? I can't see how much gold I have.
@green gull Dear hero,Thanks for your feedback,we have known this issue and we are fixing it.Have a nice day!.
Thanks
Not exactly a bug, but tho.
they allready sent word to the devs ๐
"\n" โ this code function for newline ๐๐
Why Kaz and Lyca have been caped? There's a huge decrease in total strength of both heroes.
@ocean prism I know this is a minor issue, but when it keeps happening, it is annoying. Is it possible to fix soon?
@neat hamlet Dear Hero, please follow the steps to check again.
(1) Please confirm which the invisible hero is.
(2)Click the apparent place to check if you can replace this hero.
(3)Please check if complete animation can normally be played in Hero page.
(4)If the animation can not be played normally, please reinstall game to check again.
If could work, please contact us again.
That happens to me somewhat regularly but it appears fine once the battle starts
@shut quiver Dear Hero, if this problem still persits, in order to better locate it, can you follow the steps to check? Then we can better fix it. ๐ฌ
I can replace the heroes and play the animations on the hero page whenever it happens
@shut quiver Dear Hero, please check your private message.
@ocean prism I tried purchasing the limited offer for level 50, which costs $1. The payment went through, but I didn't get the ingame items for 15-20 minutes. That's when I tried clicking the offer button again. Somehow I managed to pay again, and this time I received the ingame items. So in short, I paid twice for the item. What can I do to reverse this?
The 1st transaction I mean, not both
I haven't been making progress on the Pvp Dura's Trial for few days now.
@drifting flicker Dear Hero, We're sorry to tell you that Dura's Trial has ended yesterday morning. So your points would not be accounted. Thanks for your understanding.
@hot sorrel Dear Hero, please check your private message.
The card for my golus + broke
I do not score points in the test of dara, what to do?
@lethal trout Dura's event is already concluded , therefore you won't be able to obtain points from winning and losing at PvP
@ocean prism ^
@ocean prism when the last character has a little bit of life, I press cancel the battle (2 survivors remain) -> press cancel, shows that the battle is lost -> my mersonage are dead, and all enemies are alive
@full ivy Basically its just visually they show what the enemy formation is. When you start the battle the health of the enemies get generated in. as you see, there is no health bar below nor energy bar. but after starting the battle you'll see only bel and the other get spawned
So its more a suggestion as a bug, I reckon.
@neat hamlet oh, thanks
@ocean prism Odd question. Someone recommended your game, so I want to check it out, but it only shows as pre-registration in the Play Store. Is AFK Arena only in beta?
@tardy harness afk arena still not fully released. We still cant play it in some region
@viral folio That makes me a sad panda, but thanks for the fast response. Any idea when it will go live in the US?
@tardy harness dunno, u can ask @ocean prism
@viral folio @tardy harness Dear Hero, sorry that we're not sure when does it release to US. But we will globalize this game in future, and we will forward your request to our team. Thanks for your supporting.
@ocean prism 0pls fix bug, when Kaz dodging she dont take heal from Nemora
@slender swift Dear Hero, Thanks for contacting us. Based on your question, can you provide us with a screendhot or a video to help our checking? Thanks a lot.
@ocean prism https://www.youtube.com/watch?v=_BLSx0RWEYw
@ocean prism I think this is because of the third skill Kaz
When skill is activated and Kaz cannot be chosed as a target, she cannot receive heal, but when enemy(on video Belinda deactivated sill) deactivates the 3rd skill Kaz, she receives heal again, its not normal and make 3rd skill bad when team have healer
moment when Kaz don't get heal @ocean prism
must be: cannot be targeted for enemies while this skill is in effect @ocean prism
@ocean prism When I launch a mission in the campaign, I have a transparent image behind that has nothing to do with
@slender swift Dear Sk1f, thank you very much for taking the time to record and provide us with videos and screenshots. Thank you. Kazโs use of the first skill period was invincible, and the teammateโs healing skills could not be applied to her. However, this is not reasonable. We have already reported this issue to the developer team, they will consider optimizing this issue in future updates, so that Kaz can also accept the healing of teammates. Thanks again.
@ocean prism Could you please tell me whatโs wrong in here? In arena the power shows 3k+ Brutus has, while in the campaign his power is dropping by 3k, despite the fact that Iโm using the same team on both of the arena and the campaign and without changing anything!
@orchid stirrup Dear Sal, Is your two screenshots a simultaneous screenshot? Maybe your unions have changed in Adenturer's Outpost, and this will happen to you. Unions will increase power of the same hero you have.
@ocean prism They are and Like I said nothing has changed either in my team or unions. I think itโs some sort of display bug, I restarted the game and itโs fine now. Hope this kind of bugs will be sorted out in future updates. Thanks
@ocean prism Not to be a broken record but damm, how does the chat keep bugging out? im unable to use it once again, this is getting silly
@hazy star @ocean prism i have the same problem, as soon as i start writing in the language channel, no one can see my posts nor can i see theirs ๐ฆ
Yup. had this issue maybe a week ago.. i looked for answers, got none, literally 2 days after.. my CP needed an update... then it worked again.. dunno if the update was the issue but it worked after so dunno really.. but now its back to not working so..i got nothing
#LabyrinthBUG i got some special and nice bug here which made me can use 2 same heroes in battle at labyrinth, i dont understand how to send a videos here but i will send u some screenshot.
I'm having a permanent ! on "Gift Sets" no matter how many times I enter and click everything
@hazy star @rigid vine @orchid stirrup Dear Hero, we are sorry for the inconvenience. Our developers will solve the problem in later updates. Please be patient and wait for some time.
does anyone else global and regular chat not update at all, until you close , leave and re-enter the app/game?
thats the bug i was talking about haha
@ocean prism ty again for the reply but its extremely frustrating when ur a guild leader now im useless lol
So I encountered a slight bug in the arena, when I tried to do a free battle for the daily mission the begin match button didnโt work, so I went back to the matchups screen and chose someone else to fight. After the battle (since the button worked that time) I noticed it had consumed 4 of my arena tickets
any virus yet?
@ocean prism How can I know when the store will be refilled? Thanks
Dear hero, currently, please change your language in game to English to check the left CD. We will improve the display in later updates.
Perfect!
@harsh prism I think the store just got refresh.. if you want more rose either pay 1000 to refresh or wait 1 month lol
Yeah! With the english version i can now see how many days I have to w8
Thanks @neat hamlet
No Problema ๐
After d update, there seems to be an audio malfunction for the gamee. Please look
@ocean prism After d update, there seems to be an audio malfunction for the gamee. Please look
@cursive flax Thanks for oyur feedback,we will check for it.
Far frontier =/= final frontier, was just coming here to mention that myself
Oh
@ocean prism , i got an issue after today's maintenance. Could you please check your pm in Discord for more detail information?
weird number
You have a translation issue in the second peaks of time? The orb of wind seems to be translated to the the orb of earth? And for sone reason controls fire magic. @ocean prism
Dear Hero, Thanks for your feedback. We will forward to our team to have a look. Thanks for your supporting.@bold fern
I cant seem to attach the screenshot but when belinda talks after you reach the fire orb the word tainted is misspelled. @ocean prism
@bold fern This trouble has been forwarded before. And our team is studying this error. But we still thans for your feedback๐
@mint rapids same here, but i don't know if it's a bug ;)
but i wanna whale ;-;
you purchased the monthly diamond packs? That's the key to see this offers
come again @viral oracle
?
what do you mean @viral oracle , it is only displayed when you have a monthly gem pack active?
@mint rapids jep, that's the reason. Had this issue by myself
cheers @viral oracle
@mint rapids I believe it shows after reaching chapter 8 or 9 or something like that. not certain though
@neat hamlet had it from day one and now its gone, maybe my gempack ran out
Seen people with a bought package and didnt have it
@neat hamlet maybe i spent too much lol
Still pretty sure its after a chapter, but yeah. Idk for sure
Charming Angelo is useless(with Nemora), as he continues to attack normally, instead of temporarily attacking his allies or healing enemies.
https://www.youtube.com/watch?v=b560l-yAkF0
--- SUMMARY ---
When the match starts, Sylvina immediately uses her blink attack on Niru who just "vanishes" after taking the assassin's hit. The best part is: the stun effect applies to Shemira who standing on the same back-line yet far away from Niru. How come?
About SHIELDS : There are two bugs that i noticed. 1) When hero casts or receives a shield - aside from Nemora's healing - and another hero casts an ult that freezes time (notably Saveas, Ogi...), the shield timer keeps ticking and so it often expires during the time freeze and doesnt prevent any damage. 2) When a hero receives a shield due to Nemora's overhealing, and then casts or receives a different shield (Dura's Grace, Warek's Extirpation, etc..), the first shield that came from Nemora disappears, and when the second shield's timer ends all shields are lost.
@empty horizon Had this one a few weeks ago. Just uninstall the game and redownload it.
@empty horizon @ocean prism
@empty horizon Dear Hero, please restart the game for several times to try again. Thanks a lot.
@neat hamlet it would be much convenient if you provide us with some footages
I didnt get the Best reward while I had required 5%
@sleek hawk best reward is for top 1 yo'
Not for everyone who were in 5%?
Everyone in the top 5% receives the mid border. Myself included
Ok then thanks for help
๐
My top.1 has been given nearly 20,000 roses. Guess what...
yeah, I know it but you are not mistaking the number. It is truly 20,000-ish roses... Holy....
There seems to be a bug when Iโm trying to see which hero would be getting an upgrade from an item. On the first picture you can see 2 Legendary Nemora. But on the second picture you can see that I only have 1 legendary and the other is purple.
I dont enter in my guild
Hey when I try to see the chat in the game, the app crash
NVM I restarted my phone and it work
Something changed with kaz after the patch? In frontline after killing oposite front she used to run to 3 or 5 for. Now she runs to the. (4) why? She is useless now.
How level 1 Heroes Can deal 250k Damages ? ๐ค
@pallid crescent
Ah! Thanks :)
๐
I just trying to redownload the game from playstore to take 1000diamond bonuses, but this is happend to me. its says that "cant install the application, try again and if still cant install the game please ask for help. error : 910"
@mossy cosmos Thanks for your feedaback,we suggest you to re-login your Play store and reinstall our game to see if your issue works well.Thanks for your love.๐ค
@ocean prism solved, thankyou.
This skill's final upgrade doesn't seem to add anything
@covert wharf how come ?
@covert wharf I sent them a bunch of screenshots
From 200 to 200
Oh i see @toxic gorge good work
Dunno if they read my PM tho :///
@ocean prism please...
I can not access the guild castle, i am informed that "i have no guild"
Guild ID:14
Another player has the same problem
@neon fjord Dear Alesc, we have contacted you by private letter.
@ocean prism it keeps happening to me after the last update. Sometimes even after I restarted the game, it stays like that. Any solution?
Dear Hero, Sorry for this trouble you have encountered. Please restart the game for several times to try again. If it still happens, please check the version of the game and contact us. Thanks for your supporting.@neat hamlet
This is something I noticed but didn't really pay much attention with but I believe Belinda's Blessing at Lvl.1 still gives her buff to 2 friendly targets yet it should only be 1 target until lvl 2. I've since ascended past 141 so I would have to reset her skills to replicate it @ocean prism
well i always noticed that my sav and brutus had the buff icon above them so I assumed it was always 2 targets
until I read that I just levelled my belinda to 141 to see the tooltip saying that it increases to 2 targets
I see
@ocean prism grezhuls summoned warriors mostly never use their "special ability" when it's full. I don't know if it is a bug or intended but Its mostly useless when it doesn't activates
@hot sparrow Dear Hero, Sorry that we don't what you mean? Can you describe it clearly or provide us with a screenshot? Thanks a lot.
Grezhuls ultimate summons skeletal warriors, at lvl 2 of the skill it's described that they have their own "special ability" with an energy bar under their health bar. If it's full they should use their special ability but it almost never activates
@AFK Arena CS
Earlier I reached 110 Activity Points for my weekly quest, however I did not receive my reward of Dura's Tears & 3 Scrolls. I'm wondering if this may have been a glitch caused by surpassing 100 as opposed to reaching that exact goal. I believe he last task I completed to reach the threshold was "Attain 15 victories in the Arena of Hero's" . This may be something dev team would want to look into. Thank you
@ocean prism
When i finish 3rd floor lab, i got the reward of 60 purple fragment for unlock heroes but then It never appears in my inventory
@ocean prism
Hey, I've started getting that "Game version out of date. Please redownload.,1.12.01.24575,v.000000" error when trying to launch. I didn't think it would help considering it randomly popped up but I reinstalled it anyways, didn't help.
@sick portal We apologize for the inconvenience that you've encountered. we suggest you to restart your phone and reinstall the game in version 1.13.05 to see if it works well.Have a nice day.
Odd, but restart worked. Cheers guys.
@sick portal Thanks for your feedback,Thanks for your love.๐
@sick portal nice to hear that it's working again for you ๐ Enjoy the game ! Cheers!
Grezhuls ultimate summons skeletal warriors, at lvl 2 of the skill it's described that they have their own "special ability" with an energy bar under their health bar. If it's full they should use their special ability but it almost never activates @ocean prism
@hot sparrow Thanks for your feedback,we have known this issue,and we will do this better in the further.Have a nice day!
@ocean prism thanks! Much appreciated, keep up the great work
If you tried clicking autofill and don't have the requirements. This should be translated to english. Thanks
@ocean prism I've bougt 0.99$ - 999% item pack with 'Raine' inside that pack. This pack has 2 hours time limit. But after i succesfully purhachase it, i don't get the 'Raine' what should i do??
You sure that was Raine inside the pack? What I know those time limit offer didn't offer Raine as the bundle
Not exactly a bug, but displaying the crit percentage we gain on kill would be nice
Dear Hero,
@hollow pulsar Dear Hero, please offer us the screenshot of the limited offer and your actor ID and sever privately. We will check it for you in system
I have 19k coins but canโt afford the 19k item
wtb that patch anytime soon.. chat bugg is amazing!!!!!!!!!!!!!!!
is the max companion point that I can get a day is 20?is that max?
@ocean prism I already messaged via fb, but going to ask for help as well. I didnt receive my Elite Saveas (summoned from 1 scroll in library) and Rare Silvina (got her from soulstone). Kindly check my acc for bugs ๐ฆ it happened within 10 minutes this message was sent.
@sage knot Dear Invalid Domain, An account can only get 20 points a day. You can find more details by clicking the exclamation mark in the upper left corner of your friends page. Thnak you.
Thank you for the reply
@median aurora Dear Hero, did you try to log out of the game and re-enter the game?
I don't know if it's a bug or as intended, but Shemira doesn't lifesteal when affected by cc, even though she still does damage in ult
@ocean prism Its good now ๐
not sure if inclusion or typo
@jaunty star Thanks for your feedback,we have known this issue and we will do it better in the further.
Please fix the armor suggesestions - it does not take into account faction bonus. Eg, I have two pieces or armor, one with one star and a faction bonus, the other with two stars on. The game recommends I put the one with two stars on. I follow the advice and see -32 to defense popping up.
Can you translate it?
Ummm wait
What seems to be the problem?
So basically the viet part is pretty good but the "I've" part should be translated as "Tรดi"
oohhhhh , @ocean prism typo error on translation
@sage knot Dear Hero, thank you for your feedback. We will optimize language translation in future updates.
I dont have weekly/monthly offer section here but my friend does anyone knows why? I also tried reinstalling the game and my game is up to date
This is the part i dont have
@sage knot done i understand what you meant got it now thanks
you need to purchase the monthly diamond packs
then you will be able to see the offers
Has anyone experienced enemy vurk in arena running to the bottom and just disappearing?
And losing because of that
You can break the UI by spam pressing the ingame back arrow at the moment you do a summon, doing so will result in the top bar of the UI to disappear completly
Morvus' ult doesnt deal damage to brutus if it is lethal and brutus has passive.
Cant change in game dp, keeps saying "network error"
Every time I have done the guild hunt recently it ends even though my Shemira and Saveas still have like full hp. Is this a bug or was it implemented due to Shemira being able to heal herself so much.
@dense wyvern guild hunts have time limit...so maybe you used all of the time without shemira and saveas dying. Both of them got a good skill(s) for self healing.
The second part of today's patch about gifts prices being setup for everyone regional currency (my case โฌ) doesn't work, besides if you added extra taxes that makes, for example, the 19.99$ pack which should be worth 17.51โฌ go to 20.99โฌ
post screenshot @golden lava
well then the added tax would be correct
The added taxes are in the base price in $ why should there be about 3โฌ worth of added taxes for conversion ?
i believe digital goods sold in us don't have sale tax?
but in france tax is added upon purchase probably
Well, most of the times I had to pay things in $ at first with convert rates after I was always around 17โฌ which is lower amount, not higher
then those services might have found way to avoid local regional tax. i think
Well that would be a lot of companies at once
ยฃ shows as a box
In the far frontier it says I have a full team and but I don't. I've restarted the stage multiple times , restarted my game and tried starting the round and losing .
Your Raine is selected but invisible
Trying removing her with the bottom menu and adding something else
gezz all these little patches ic and still no fix for the chat bugg ๐ฆ
help
nvm i can connect now
@@ocean prism The music in the game starts playing again and again, although I have turned it off please correct it
The far frontier is really buggy
Cant switch out the hero i recruited so i ended up with 2 khasos on the team
Sometimes whe kaz dodges an
attack the frontline enemy ignores her and starts to go in your backline(probaly because of her every x seconds dodges an attack)
Reminder, still a problem on exchange rates : the price INCREASED for people using โฌ like me (don't really know for others) after the exchange rates were implemented when they should have DECREASED if you follow the exchange rates !
There was an issue with the purchase
I was already charged but nothing came in
Never mind it just worked after restart
The item "Lightbearers Loyalty" does not have a translation when the game is in the language "Portuguese". the correct translation following the translation of the other items would be: "Portadores pontuaรงรฃo de defesa +##%. Taxa de recuperaรงรฃo de energia + ##% quando ferido".
@golden lava yes same 99$=99โฌ which is obviously wrong :(
not sure if anyone's mentioned it but I have all game audio set to off, when viewing peoples profiles or idling on some screens the game music starts to play. it started last night
Ok. This one need a bit of repair. It not fast enough. Very often the " grim reaper" is to slow. Why isnt it an instakill?
@neat hamlet that's just the way it was programmed. It's not a bug
So it is badly programmed. Usually grim reaper appears way to late. Sometimes i reduce enemies from 15% to death bwfore he appears. And sometieslmes Brutus below 15% ults my backline so... Yeah
@ocean prism why do I keep getting this msg when I already have a decent and stable connection
I got this message when I try to buy anything. In English it's something like "connecting, please wait"
@@ocean prism My Hogan is being shown at lv 160, although my crystal is at lv 180. Rearranging his position didnt fix it
@quaint elm l+ tier heroes can reach only 160, it's not a bug
@quaint elm Dear Hero, the upper limit of the legendary+ hero is 160. In addition, level 160 is the highest level that Hogan can achieve.
@quaint arch Dear Hero, for the error prompted in the screenshot, please confirm that the phone open the Google Play background popup permission. Thank you.
Tks a lot Maki and AFK
Hello, when attempting to use the temple of ascension to get my hero to legendary - getting error message stating i do not possess this hero
Uhm, where is the x3 speedup button?... the thing is i'm tablet user and i cant find it - so there no x3 for tablet user, but on my phone i can use x3
there is only x2 speed
Lol they( i mean the game) said if u reach vip lvl 3 u have access to x3 speed up. And im playing since S11 realese, it was there...
@ocean prism
Dear AFK cs, brutus relic that refresh last gasp ability seems to be not working sometimes even after he made kill assist. It may affect enemy brutus instead. Pls investigate.
Keep getting this message even after uninstall and reinstall the game
Help me plz
The bug report
@safe kiln Dear hero, please give us the screenshot of your device system details(About phone), it will help a lot to check your problem. Thank you.
@ocean prism my game app crashes if try to change to another server, doesn't always happen tho
@sage knot Thanks for your feedback,If it still there,Please tell us in detail and provide us some screenshot about it,we will check for you.Thanks for your love to our game.
I was playing on an android box and when I got my iPhone I couldn't use my account because on iPhone binding to email wasn't an option
Not a bug but still worth mentioning
@regal fossil Thanks for your feedback,Our game set like that.Player can just link to Facebook account for switch account between IOS and Ardiod
I already linked my second account to my Facebook
There has been a strange audio glitch whenever I minimize my game
This is running on an android and it only stops when I fully close the game.
@ocean prism
Dunno this is a bug or not but Silvina some different severs has different crit rating
@ocean prism
" @undone trellis There has been a strange audio glitch whenever I minimize my game
This is running on an android and it only stops when I fully close the game."
@ocean prism i have the same problem.
I've disabled all the sounds and music in the game and still sometimes start playing songs.
Hey there, a member of my guild tried to link their accounts to another device and can no longer log in with either device. Does anyone know what the issue might be here?
Hrmmm, Is it design that Ferael's ghost things work despite brutus being in Invincibility mode? Needs some fix if not
I canโt connect to the game over 4G anymore, only WiFi. Just constantly says I was disconnected.
I bought a guild equipment but my weekly quest didnt register
Is it intended to still get damaged when a hero is launching a skill and that his animation occurs ? (For example, when the aniation of a skill occur, I believe we still get hurt by poisons during this short animation)
Hi, I tried to promote a third guild member to guild deputy but i had an error message in (what I think is) Chinese. My game is in English, probably a missing translation
Two is max for guild deputy, but yes should be shown in english
Vurk gets silenced and disabled by angelo even though the Love and Peace skill clearly states that it only affects melee opponents (and mages at max level)
Got me killed a few times in pvp today
" I've disabled all the sounds and music in the game and still sometimes start playing songs."
Same problem.
Audio bug will be fixed this week by update๐
@paper oasis Dear Hero, the higher power Arden may have a complete Unions, you can learn more derails about Defenders Of The Foreset in the Adventure's Outpost. Thank you.
The two are in the same account @ocean prism
Yes, the same account, but you need to make sure that Unions are the same. Try to calculate the bonus given in Unions.
@paper oasis
By same account, you mean same server?
Yeah same server
He have 2 arden leg+
@ocean prism how union can't be the same in the same account?????
๐
@paper oasis Sorry, there may be other factors I didn't think of. You can roughly calculate it. This result is definitely the result of a change in Unions during this time. Hire three legendary + heroes, attack+250. dodge +30, attack+10%.The same server, the same time screenshot?
Yeah. Wanna the name/id of the account? @ocean prism
Dear Vlab, you have two identical Arden, then the same time screenshots, the same server and unions. Sorry for that. We have received a response to the issue. This should be a display bug that is not affected in actual combat. It will be optimized in future updates.
Theres this bug where i can hear the birds and people background noise even when I'm not in the game.
Sort of Hero ID error on Ira and Hired Tasi
Correction to my previous bug report. Only my Vurk gets disabled by enemy Angelos, my angelo using Love and Peace does NOT disable enemy Vurks. Kind of annoying tbh
Is there a bug with private message. It seems people we dont have in friends have trouble to see them. Is it only me who have this problem?
Me and my gf have the same problem as @versed river . We mute the sounds on the game settings but the sound of birds come out some times
@cerulean trench @versed river Dear Heroes, if you are in official version, this problem will be fixed in later update.
@woeful berry Dear Hero, this situation you mentioned would happen on several devices and we are working on it. We will improve it as soon as we can.
@rigid vine new version has fix this problem, will release very soon
@neat hamlet Dear hero,Thanks for your feedback,we have known this issue,and we will fix it in later updates.Thanks for your love to our game!Have a nice day.
@ocean prism could you make these packs last longer? Like 3-4 hours instead of 2 hours ๐ค
@wooden pelican For your issue,it maybe the issue about the network delay.If you get this issue again in the furthre feel free to contact us with a video,we will help you betterr.
@neat hamlet we will pass on your suggestion to our team and do our game better in the further.Thanks for your love !
Hi I canโt download this game from singapore iOS App Store, is this intentional or a bug? Please advise..
@paper mural they donโt have approval for Singapore App Store and some other countries yet.. or not ready for global release
\n is for line breaks, it's being seen as text instead
I mean, yes, I do know that, but the overall grammar. "Get a the hero Estilda "
I find a solution for the private message. It seems it is the first one which dont work. So I send one empty message then mine. Maybe it can help the dev. Thank you for your work :)
so this upcoming patch gonna fully fix the chat bug or wat ? :D..... and randomly my chat literally fixed itself the past 2 days now it back to not working like come on... why is this happeneing ๐ฆ
@ocean prism why does it always shown when Iโm using mobile network?
I have no problem watching movie and access other games but only this game has this
๐ค
@neat hamlet Dear Hero, for your situation, please click OK to check if you can normally log in game. And please also try to change network of different supplier to check according to other player's feedback. We will improve this situation in later update.
@neat hamlet Dear Hero,
@neat hamlet Thanks for your feedback. We will report that to our team and optimize that if necessary after discussion. Thanks for your support and have a great day! CS: Jeanie
@ocean prism I have click ok and result the same. However, when I access other apps from Lilith it function normally
@ocean prism before the valentine event, this did not happen
Currently, we can only suggest you to try different networks and this problem would be fixed in today's update.
Thank you @ocean prism
I'm getting a glitch where sound/music (it alternates) turns back on randomly for a few minutes even though I turned it off ages ago.
@desert fractal yeah same problem. The music goes on randomly
yes the game in some scene,randomly play a bgm,it is a function, it a bug we made recently, and it fixed in today's update
@desert fractal @sand cradle
I just checked the new version. Its too bad for the bootcamp to not take in account the daily score we already received this morning :(
(Same with friends points)
Dear Hero, please do not worry about that. This quest is valid for 5 days. You can complete it later. ๐ฌ
Ok thanks ๐ For the news maj it would be nice to take it in account in my point of vu. In any way, the new maj is a good works :)
Any other feedback on new update, please feel free to contact us. ๐
I dont know if it interess you. But the game crash when I was upgrading my heroes. Its not a big deal, I restart and its now better.
The image stayed in this place, locked.
@woeful berry image locked after game crash?
When I said the game crash it was to say that the image was stuck at this place. And I could not do anything except close the game.
ok, I will report the bug, thank you
@fading pawn This task can be completed within 7 days.
@weak quartz ok, thnx
Lucius uses waraxe, but in one of his skills it says he smashes the warhammer. For some reason - this highly iritate me...
Think its should be the chance "to" match
Also for Lucius story, he doesn't have a quote at the end
Myth Tasi looks switched with Epic one
@rose lark I think they havenโt fix all the new hero icons...
Sry, nevermind xD
@mild raptor i'm talking only about sprites btv
What's wrong with them?
@high sage You can restart the game, if you still have problems, please give me your ID
In defense of developera i can say, that at the higher lvl she has a bigger boobs!
๐ ๐ ๐
Hey, I can't colect rewards from previous stages, would it be fixed? I can't see any info about it from previous players :<
@edgy veldt Complete more chapters to receive more diamonds after purchasing!
@edgy veldt you need to pay to get them
Nvm it fixed itself after 3 restarts
Thanks for the help
Sumoon while you're in here can I just get official confirmation that the 45000 gem package won't just vanish after 6 days? I.e. Once I've bought it I have forever to reach stage 19
@weak quartz
When you buy it, this event will continue to exist until you receive all the rewards.
Thank you
I completed all of my daily quests before the update so does this mean that I can never get these rewards?
I'm in the same problem area, hoping it can be done on any of the 5 days
Read guys! You have 6days to complete day1 tasks
@umbral dock Complete more chapters to receive more diamonds after purchasing!
after this patch i can not listen song on spotify when i play this game. what can i do?
@umbral dock you didnโt buy it first
@ocean prism Can't start it
@rustic spoke Sorry to hear that,Please restart your device and reinstall the game to see if it works well.Thank you.
Still nothing :/ @ocean prism
@rustic spoke Thanks for your feedback we have pass on this to our team and check for you,Thanks for your love to our game.
I can't use the enhancement resource I received. Received 20 from peak of time and 1 from AFK rewards, but I am considered having 0. I can add screenshots of every single of my artifact as a proof.
@ocean prism
@wooden badge Dear Hero, Thanks for contacting us.Each artifact corresponds to an artifact fragment.Hopeful you can understand.
Oh, ok. That was not clearly said in game, but fair enough. Thank you!
Just checked, works as intended. Thanks again
ever since the latest update, the app has no sound if I leave it in the background for a while then reopen it. (iOS)
Is Nemora supposed to look like that?
Deadly Embrace relic has too long delay. I ofc lost the battle.
She did pentakill below 15%hp
There's no tab to claim daily gift set on my S40 account
nvm so new player need to wait 8 day to get the offer (finished read patch note) ๐ฌ ๐
I have plenty of pieces of gear at enhancement level 4 and 5 but the bootcamp even hasn't detected it. Says I don't even have enhancement level 3.
iโm trying to purchase this another my phone and then:
@ripe idol Dear Hero, it is a normal setting when you try to charge on a new device. You need to play our game for several time on your device and it would be normal. We suggest you to change back to your old device to complete the purchase if you can log in game on your old device.
Same deal as someone above no tab for free daily set
I have an issue with the game, where it keeps showing loading animations for some brief periods of time every couple seconds. Doesn't register clicks or spent resources, it fixes itself with restarts, but is still annoying. Also, it crashes from time to time(iPhone 5S), but it may be due to phone specifics, so that's ok
@neat hamlet Dear Hero, there would be an update to improve this situation you mentioned. SOrry for the bad experience.
@spark hill Dear Hero, daily set would appear 8 days after you create your account. You can check update notice about the change.
There's issue while using warek that the character always disappear but not with the health bar
@gusty helm This problem also will be fixed in later update.
ulmus
Anyone know why it costs me ยฃ19.99 to purchase the new event gems for chapters and my friend only ยฃ17.99???
Any help would be appreciated, could spend that extra ยฃ2 on more gems !
are you both from the same place ? conversion rates could be at play here
Yes he sits beside me. The screenshot is what he paid as it now doesnโt show in game. The screenshot showing ยฃ19.99 is my in game
So... does it cost 32k to buy or 31k to buy? @midnight quartz
Til the second item is 31.something
@blissful sparrow my question is I thought the equip has same price๐ค
https://streamable.com/ebas9
Invisible warek
@neat hamlet Dear Hero, sorry for that. We have already reported this issue to the developer team. They will fix it in a recent update. Thank you.
Guys yesterday i had 1 lucius elite + and 1 lucius normal, but i just woke up and the normal has desappear. I would like to have screenshots, but i did not see that coming XD
@agile prairie i had the same issue, but i think it was cause he did not vanish when used to ascend to elite+. When i tried clicking on him it said hero does not exist
@ocean prism Still same problem
Ok it appeared after few tries
But still annoying bug
Everyone is outside of the screen and the timer is <1 hour, peak of time. It's a screen sent to me by a friend
I've been crashing every 5 minutes for the past week. Happens literally everywhere, can't figure out a specific trigger. Spend half an hour trying to beat a level just now, only to crash right as I did. Really fed up
?
If you speedup a replay at the arena even though you're low level, it'll carry on to all battles.
Bypassing the VIP2 wall
Community staff are moderators of reddit/facebook/discord, we're not devs
report the bug here and a dev will take care of it when they have time
Oh, sorry. I thought you guys were the closest to the devs I could get.
Ahhh.. kek
Sorry again.
all good ! Thanks for reporting it btw
Bug in the arena, if you select an Hero, which you have more than once, in your formation, it could change to the other one right before a battle
After the battle with the epic one, everything went ok, but I lost without knowing why it changed
Sometimes my heroes don't have items equipped, however the + icon won't show up
It happens with several heroes not just Isabella
Is there a bug where you can't collect advancement rewards?
@oak forge Dear Hero, for advancement event, you need to buy that $19.99 pack (1280 vip experience is contained) first and then you can collect rewards according to your process. There is time limit showing on event page to buy that pack and after you buy that pack, the rewards page would not disppear until you complete all quest.
@tender geyser Dear Hero, this situation just happens after latest update? Have you ever tried to install newest version to check again? If already in newest verison, we will report it to our team to check.
@smoky palm Dear Hero, about this situation you mentioend, can you supply us a complete video about it? Then we can better help to locate and reappear it.
Is this a bug? There's no way for me to enter the North East part.
There's only one way in, but it's blocked.
I cannot access my main account anymore, even though it was linked to my facebook account. when I try to switch accounts and use facebook to login it just reloads my second account, which has nothing to do with my primary account/facebook. any help? I've spent decent money on that main account which is the only reason i'd like to be able to access it again. I'm still thoroughly enjoying the game and have no intentions to refund. I just want to play ๐ฆ
@vernal sundial
You have to activate all the 4 elemental orbs to access that part
The Units didnt move and seemed to be stuck ...
After the timeout they Double spawned and die Run to the opposite Sites with this Screen stuck in my face (16-40 If it does matter) @ocean prism
Dear Hero, canwe know if this situation happen frequently? Is game version in newest one? Please try to give us a complete video about it.
Okay and this Happend after quiting the Fight .... And cant Quit it again. @ocean prism newest Version and First time
@ocean prism It happened in the previous version and after updating the bug was still there
@ocean prism is there any way to resolve my issue?
Dear hero, please check your private message.
i collectet all rewards from the event but it did not vanish. Is this cause the 7 days aren't over jet? @ocean prism
@ocean prism I have this bug today on my alt acct. There is an invisible slot that I cant put units into no matter what i try. Im not using duplicate units, I tried clearing units selected, leaving the labyrinth and entering, restarting the device, etc. But i still have this glitch. I cant start the fight. I hope you can help me. Thanks
@viral oracle This is only for players who have not completed or received the rewards, please don't worry.
I started a fight and then the screen froze on this after my main team advanced enough
Then i tried to quit
@ocean prism Starting to fight in Guild Hunt and then restart game before finishing fight add a participation for Bootcamp without using participation. It's a little bug because rewards are low but it's a bug anyway ๐ (I can provide screenshots if you need)
Not sure if this is a bug or just interaction. Nemora won't heal Kaz if she has her skill or ult active
@pure kayak Dear Hero, it is kown situation for Kaz's 4th skill and our team are considering to improve it in later updates.
@ancient bane Dear Hero, about this situation you mentioned, we also received same feedback from other player yesterday. For this situation, can you supply us a video about it? Then we can better report and our team can better improve it. Then please tell us which stage you were in.
@night torrent Dear Hero, this problem is fixed in version 1.14, can we know if you are in latest version? If in latest version and this problem still exists, please supply us your account ID and server ID. Then we will check it again.
Need help on this
Dear Hero, for this notification, you must give Google Play Store permission to allow pop-up notifications which can be found in your android device's settings.
I want to change my avatar, but when I choose one from my phone, there is just loading circle and 'network error' appears
I don't know if the slow is intended or not, but if it is. Please don't remove the slow effect when Belinda gets the 'reduce enemy accuracy" upgrade on her exploding energy ball thingy. The slow is a really good control ability so...
Hey AFK, I sent in a bug report via the in game channel but haven't gotten a reply. Is there a better way to get in touch with Support? Thanks!
you have to pay for it first
then it stays until u have collected everything
Thane's 4th skill has an icon with him holding the sword with thr right hand... But he only has one arm, the left one
Or are the icons right and the character isnt?
game bugged up and said I had scrolls to summon when I didn't and kept using my crystals in the scrolls place. what a waste of diamonds. think im done spending money here.
@sleek hawk Dear hero,Thanks for your feedback,you will receive the rewards well after purchasing.
@ocean prism I keep missing 10 points everyday because of this...
And I've kept track, I only get 20 per day for 5 days straight already
@elfin current Dear hero,Please know that,one player can juse receive 20 points per day,Thanks for your love to our game.
the game refers to all heroes as 'he' in the faction description even if it's a female hero
@hollow oak Dear hero,this "he"is just used to describe a camp, not a specific hero, behavior you can understand.
Everytime I have music playing and I open AFK it stops it? It was working for me the other day, any fixes?
@ocean prism Is it normal for Thoran to seem frozen at the beginning of the battles? It looks like it's locked and only after a while does it start to move and attack...
@onyx wraith Dear hero,we will fix this problem in later updates,Thanks for your love to our game.
@neon fjord Dear hero,please tell us in detail with some screenshots or vedio about it,we will help you better.
@ocean prism okay
@ocean prism my account was restarted after downloading an update on AppStore and it was linked with FB. After loading the game I started a new account and after trying to switch to my linked FB nothing happens (itโs not saying that Iโm not linked, just my real account isnโt loading)
Dear Hero, so you mean the switch process does not work?
The account does not change to the linked one. You can contact us via private message with detail.
Downloaded todays AppStore update -> started the game right after update -> got level 1 account with all lost progress -> went to setting -> account -> switch -> FB -> nothing happens
Thanks /solved
There was an in-game update today thatโs supposed to fix the music being stopped when the game has been opened but itโs still not working. Although thanks for the 300 diamonds.
@hollow oak i think this is because in the original language the gender is ไป/ๅฅน (ta/ta) for male/female.. so when translate itโs difficult to know which is male/female ๐
Nah, Belinda is just a dude, confirmed.
I wanted to buy gems with the event, but I no longer have the tab for ... my wife is also playing is still this tab ( sorry for the english i use translator x) )
@tacit rose Dear hero,This problem has been solved,Please delete your game and re-install the game,it will work well.Thanks for your love to our game!
@ocean prism when kaz dodge an attack and (for example) nemora use her heal, kaz "dodge" the heal too (she is not healed) is this normal?
@plush rune same issue has been reported above, at the moment this is normal yes. They are considering to improve her skills in the future. Sorry, though i answer that as i just read it above..
Has anyone else not been getting their daily Arena of Heroes rewards?
I donโt think Iโve been getting mine since Sunday or Monday. Only the Team Hunt rewards
Not sure if it's a bug or intended, but at one point, a fight timing out in the Labyrinth, while counting as a loss, allowed you to fight again with the same team. I just had it happen and all my heroes died.
Anyone else having problems ascending?
There is a bug about equipment. I had a wilder faction helmet i am currently using buy today it turn into normal helmet???? Could you guys look more into this. Thank you
@ocean prism my store has not refreshed for a long time
the timer will reset but there are no new items to buy
it should have refreshed several times by now
@plush rune Dear hero, sorry for our late response. Yes, the issue has been reported and will be optimized gradually in later update. Thanks for your understand and support. Have a great day! CS: Jeanie
@tight robin sorry sir, did you mean you have refreshed several times?
@ocean prism no, i mean that my store is not automatically refreshing any more. the timer just starts again but no new items are available
@tight robin new items will come after the time over
I have a question. So you know you can get 30 friend points per day right? Well I have 30 friends but when I click send and receive on a new day it only collects 20 and leaves 10 and says I collected the maximum? Is this a bug?
@west ingot they say we can collect maximum 20 in one day even though we have 30 friends. So its not a bug
I see, thanks
Idk.. I only collect 26 daily so that seems a bit odd.
@indigo fog maybe you are looking the number of sending but not collecting. because we can send maximum 30 daily, but collect 20.
@ocean prism ๆฏๅคฉใๅๅบๆฒกๆไธบไปๅทๆฐ
@ocean prism not me, but ไป @tight robin
@ocean prism my app crashes with I try to change server, it crashes once in a while
@neat hamlet Nah, I always cap out at 26. Its glitched bro. ๐ I get 26 heart points each day on the tavern and I can only send out 26 hearts to my friends.
Pretty sure you must have 6 unspent ones and everyday you summon twice so 26 - 20 = 6 so the next day you get 20 more and are at 26 again
@indigo fog the dev said previously they cap it at 20 if you scroll up
@ocean prism My diamond subrsciption ended today for my daily 400. I renewed my subscription today and only received the 980 diamonds that came with it. I usually get the 400 for today as well. What happened? I was expecting that 400 daily for my quest today. Thanks! ID# 3412669
Any solution to the "network error" message when trying to upload a custom avatar?
Some images upload fine and others give network error
Re install game
I've encountered a bug in a labyrinth when numisu's ultimate just doesn't work. I play in auto mod and when he activates his ability the animation goes, but nothing happens
Im having a small bug where the red notification mark apears on the library but there is nothing to do there
@quasi marlin Dear hero, because you purchased again today. And the first you will received 980 diamonds. Thanks for your supporting!
@tight robin so sorry my hero, please reinstall the game to have try
@smoky palm the event has already conclude if you read the line under the word bootcamp
@neat hamlet Thanks!
I can't stalk my Guild, it shows only 15 out of 40
Devs could you make those newcomer pack one time purchase but with unlimited time?
Hi @ocean prism , I am on Unrelenting Blaze stage in the Peaks of Time and there is a missing tile that is preventing me from completing the rest of the stage. Can you look into this?
the tile appears when you collect all of the elemental amulets
@dusk citrus Dear Hero, have ever tried to restart your game to see if the problem still exsits?
hi, @ocean prism , yeah it still exists. even when i exit the adventure and reenter ๐ฆ
@hollow oak hi Avanna, I have collected all of the elemental amulets.
@dusk citrus We have tested, there must be one of four elements left. Fire is the most possible one.
you have to click the first one again if i remember right
just walk to each again and try
Ey, any brazilian here that can help me?
Or i can translate to english.
Cause my bug DON'T ALLOW ME TO PLAY THE GAME!
And i really want to play it, so... Here it is translated:
Error: already disconnected.
Refresh connection?
Anyone know what i am supposed to do?
Also, this is the first time that i'm trying to play the game. I restarted my phone multiple times, deleted the game and downloaded it again multiple times etc.
Hi, @ocean prism
Not sure if it is a bug or new mechanic of some sort... During arena fight enemy Tasi negated ult attack (I mean attack when bar is filled) of my heroes. Like, they are going to use it, but next moment bar is empty and nothing happens. Example battle - id 237844954.
@versed nymph nasty thing... Thank you!:)
When i pressed the challenge button next to the player twice in arena. It used up all my free attempt on the the same person
Is this game sided or Google play?
@neat hamlet You can enable Google Play in the device settings - allow background pop-up interface permissions to see if it works well.
@ocean prism
- Grezhul's pets are not using their skills (ATK + DEB debuff, how sweet would that make Grezhul?)
- Nemora's controlled enemy is not using his skills
Even when level requirements are met
I've reported this issue several times already.
I think fixing it would be key in FINALLY offering a decent alternative to Brutus OPness. This bug is severly weakening Grezhul
Does anyone know why I have 30 friends but I send & receive the hearts Iโm only getting 29? This has been going on since Iโve started the game ๐ฉ
@static cloak max amount you can get is 20 per day. You must have 9 over from the start.
@midnight quartz the .herolist command at #545929173471068170 is showing old list, before the recently added heroes arrived
@icy wraith yup it will be updated soon dude. โ
@jolly orchid i think only me who encoutee same bug
@sterile badge this is not a bug, itโs Tasi ability
Iโm only getting 20 hearts a day is this a bug because the bottom says I can get 30 any advice
I just read before u can only get 20 whatโs the point in having 30 friends then XD
@stable hazel bounty board & library
@stable hazel Dear Hero, you can send up 30 friend coins per day while you can receive up to 20 per day. Wish you have a good time!
@No Way#0325 Dear Hero, our developers are working to fix the display error in later updates. Wish you have a good time!
@rustic canyon Dear Hero, please restart your game to see if this problem still exists.
Oh yeah these problems didnt last long, just informing that these can happen in case that helps.
My game froze in middle of a lab fight
Ridiculously easy
I have full health energy and perfect relics
It stayed frozen for like 30 seconds
So I restarted the game
And now all my heroes are dead
......
I already restarted the game dozens of times
@frosty iron Dear Hero, really sorry, you describe that the game is frozen, but we need screenshots when the game is frozen, or the game reports an error. Similar issues, please keep relevant screenshot information or record video in the future. Of course, you can provide your account ID, we will help you to check. Would you like to send us your account ID? Thank you.
Not sure if a bug or if I've missed something but I'm on Peaks of Time level Rest in Peace and I can't pass the ancient headstone. I've cleared the map completely around it but it still won't let me through.
Earlier I accepted this member in the guild, but the applyance is still here @ocean prism
And did nothing else than check applyances before it happens. (Doing a guild fusion, si I check somztimes to see if we have the other guild joining)
@wooden pelican Dear Hero, does the problem still exist after you reboot the game? Some messages will disappear when it is refreshed.
If you mean close the game and launch it again, yes.
If you mean uninstall and install again, didn't try
(For now I just Ignored the applyance, the player was effectively in the guild, so it's the most important ๐)
(And nothing seems to have backfired doing so)
Wtb that chat but fix anytime soon.. been unable to chat with guild for like a month now.. so stupid
I was playing and i started the battle and i found that.
Hic
@languid relic Dear hero,Thanks for your feedback,we have known this issue and we will fix it in later updates.Have a nice day!
@ocean prism after today's update boss still can't be killed.. bug ?
@half minnow Dear hero,Please know that boss has a billion blood.
Having some trouble with the Labyrinth, it never reset today. I never got to play it before it just went straight back on cool down
Unless somehow I was able to do the labyrinth at exactly 12am and forgot about it (which I didnโt) then itโs not reset. Only reason I am bringing it up is cause I need 1 more run to grab an epic hero.
Maybe you did it yesterday?
Yes I did it yesterday but not 9 hours ago
@ocean prism is there any visual reference to see how much HP the boss has left ? Because for me , guild boss is still the same.. and by billion blood you mean 1 biliion or 10ths of billion ? ~ what will happen if the guild boss dies ? Are the members who hasn't attack the boss once it died can never be attack again ? ~ please make this clear lilith ๐
Labyrinth refreshes every 48 hours
Iโm pretty sure labyrinth is 24 hours. Iโve been playing the game 3 days and ran labyrinth twice
yup - first time when it was second half of 48 hours; second time - when it was first half of the next 48 hours
Ah forget I said anything it is 48 hours
(^.^)b
Lmao My bad
np, it happened to me too)
Haha feelsbadman
Thought this was fixed
@ocean prism
- Grezhul's pets are not using their skills (ATK + DEB debuff, how sweet would that make Grezhul?)
- Nemora's controlled enemy is not using his skills
Even when level requirements are met
I've reported this issue several times already.
I think fixing it would be key in FINALLY offering a decent alternative to Brutus OPness. This bug is severly weakening Grezhul
Pure copy/paste since it wasn't answered
Should I post it on Reddit? I tried the ingame support channel and here. That's not like I'm asking for a new feature, I'm litteraly reporting a bug
@viscid storm Dear Hero, sorry for that. We have reported these issues to the development team. However, these things take time, and many things need to be scheduled. Hope for your understanding.
When Nemora controls an enemy, if the controlled hero does not use the skill during this time, then the hero will behave as you would say "no skill." Thank you for your kind feedback.
? cant buy guild itens ?
that'll be a rounding issue @snow crypt
my diamond are gone could u check ? Id : 1374863 @ocean prism
@snow crypt @chrome rivet the items could cost 19.8k and you only have 19.5k
@opal wave Dear Hero, Thanks for reaching out to us. After we checking, you spent 2700 diamonds in Noble Tavern at 12:03:52(GMT) on Mar, 22.
@opal wave If you have any doubt, please contact us again. We will try best to help you out! Afk Arena Team CS: Jeanie
@ocean prism Bug still here... It appears again after waiting more but that means that we lose few precious minutes for Soren everyday...
@amber drum You need to unlock the things linked to the quests, it may be because of this
So I notice that after Thane casts hit ultimate, he is invincible from enemy's attacks.
However, he is also unable to receive buffs/heals from allies.
For example when Nemora casts her ult after Thane casts his ult, Thane does not receive heals.
Or if Lucius casts his ult after Thane casts his ult, Thane doesn't receive a shield.
This shouldn't be happening. Thane should be invincible from enemy's attacks but can still receive buffs and heals from allies.
uhhh is she supposed to look like this??
Guild wars coming out tn and my chat is still bugged .so amazing.. a month of being guild leader and I cant lead๐
Sometimes canโt get 30 companion points with maxed friends list and icon says I can
@rustic spoke I have, I've done absolutely everything and made sure it's all unlocked, hmm...
@harsh sparrow need to be subscribed
@plain crystal thank you!
@plain crystal subscribed ?
@neat hamlet get X amount of diamonds everyday for a month
Monthly pack?
mhm
I see
I see something strange about Nemora @plain crystal
report it here
My old phone broke and i'm currently using someone else's phone. But i cant purchase.. @ocean prism .
Resolved by the CS. Thanks
@keen moss stop stealing
@neat hamlet you're next
Text in the middle: this function is blocked
Not my screen. Guildmate cant't join guild war
Maybe there are some strict requirements to join?
Nvm, just checked, its ok now
@plain crystal their texture disappear partially sometimes at the start of fight, the body, the face e his staff
why can i pay this package on new device !!
@ocean prism
You can help ?
@neat hamlet best you could do is take a screenshot and send it here but Iโm pretty sure someone already did so the devs know, thank you!
Ok, if I see another screen
@keen moss @gray forum Dear Hero, sorry for that. This prompt appears to indicate that you are recharging with a new device. Please play the game for a while on this device, complete some tasks as much as possible. It will become normal after a day or two.
There is another possibility. You have already logged in to the game account on three different devices. This will appear when you log in to the game on the fourth device and purchase items. If so, please contact us by private letter and provide your account information. We will help you solve the problem. Thank you.
@ocean prism My problem was solved before.
The name for the same stage is different in different windows
Viper's Marsh/Viper` s Archipelago
@faint silo Thanks for your feedback,we will pass on this issue to our team and do it better in next updates.Have a nice day!
@ocean prism for guild war, my teams always have lesser heroes than I have on my formation. I have double checked that I have all 5 heroes in each team but when people attacks, it shows that I only have 3 heroes occasionally
I can't advance in the kings tower because of this error. I'm currently on floor 71, it won't let me complete floor 72...
During guild wars
The guild war speed battle was different from 1st team and the 2nd team, so i need to change it manually
At team hunting the first time i cleared it the "click anywhere to close" was inactive so i need to click it several times to close it and it's take to long
Is everyone supposed to benefit the ยซย Perseveranceย ยป buff, or only the guild who lost? (Could be useful when your 1400k max guild gets matched vs 2-3000k guild..)
Its giving me this pop out when I try to add a grezhul onto the field.
I dont speak that language
Idk if its a bug or just you forget that but my app is in french but when I read the stories of characters and in library they all appear in english can you please translate that ?
@ocean prism when will grezhul's minion bug finally get fixed? It was asked many times but we never really got a good reason why it wasn't fixed yet or whether it's difficult to fix or something else. Like @viscid storm also said, it really weakens grezhul and it would be awesome if it gets fixed.
@hot sparrow Sorry for late fixed, because we need time to fix them. If you can be patience, we will appreciate you so much.
Hey just wondering, will the bug that when you win it stays on this screen getting fixed tonightโs patch or when you guys can find a fix? ๐๐
Itโs a shame cuz I retried 8 times cuz rng to compleate it ๐๐ญ๐
@woeful wren Dear Hero, sorry for that. (1)Please reinstall game, change network and different formation to check again. If still not work, please supply us the following information.
(2) Account ID and server
(3)This battle happened in which setting? (like in campaign 2-18, tower 128)
(4)Devicel model and system
(5)Provide apparent video via FB(@AFKArena) or email (AFKArena-service@lilithgames.com)
Spotty transparent nemora 3-32
I Tried to summon after the update, got this screen instead and had to reset the app only to see I got literally nothing.
@ocean prism
in the patch notes it was stated the update would bring a new adventure but in the game its not present
Added the new adventure โThe Dismal Descentโ to the Peaks of Time that can be unlocked after stage 15-4.
Fawke's coffin goes fuzzy when he drops it in the hero menu
Seems you forgot to edit her model
I was defeated by myself in the arena
This is not English
@ocean prism
@vital mantle Dear Hero, please offer us your ID and device mode via private messages. We will report your problem to our develoeprs.
@faint silo Dear Hero, translation error will be fixed in later updates. Please wait for some time.
@ocean prism how about other problems I listed above?
@faint silo 1. We are not sure what is wrong with Estrilda model.
@faint silo 2. About arena, we will report it to our developers and response you as soon as possible.
@ocean prism I meant Estrildaโs sprite
@faint silo Please offer us your ID.
She should have her appearance changed
You know, heroes will have their appearance changed when they reach Legendary, like Brutus will have red sword, Ankhira will have golden legs... and Estrilda will have better lance
She isnโt now @ocean prism
So I have a question regarding an odd incident. Got the bonus purchase after 150 tower level. Didn't come through, bought it again still nothing. Restarted game and one instance did come through but got charged twice. So for the second charge got an automatic 24.99 usd coupon. Now my question is, since my prices are shown in EUR (this pack was 25.99) if I get the same priced 'event offer' again, will I be able to exchange it for the coupon or will the system convert 24.99 usd to EUR, then charge me the difference between that and the 25.99 EUR usual price on these?
i got 2 questions regarding the new update and the tier system that came with it. before the update, i had brutus, vurk, khasos and grezhul mythic+, after the update brutus, vurk and khasos got ascended, while grezhul stayed mythic+. then i got as 1 compensation 2x brutus and 1x khasos, how did these get "calculated"?
@ocean prism
Dear AFK CS, I currently am using Nox and want to purchase but it display this instead
The limited offer will be gone in 1 hour 50 minutes. Edit : Solved by AFK CS
Before update i had myth+ Raina. And use copies of her as a fodder. Where is my compensation?
@analog musk she should be ascended now so you used the same amount of fodder. So no compensation.
replay of someone in Arena who failed to attack me
my name is in both his and my team
๐
I tried to do a roll after the update and got this screen, I waited for 2min and nothing happened. I had to reset the app only to see it did spend my diamonds and I got nothing. @ocean prism
All the heroes in the red circle are not upgradable, because i have duplicates in mythic+ and ascended. Devs need to fix that asap. I have all elite+ heroes available to star upgrades. @ocean prism
Is it intended that bleeding and poison severely gimp health recovery? They also look to not pause when characters activate their special skills
@rigid vine works fine for me. looks like its bugged only for those who can level above 240
@shut inlet Dear Hero, please offer us your ID privately.
@rigid vine Our developers are working to solve this problem. Please wait for some time. Thanks for your ongoing patience!
Missing gems after reset
@young idol Thanks for your feedback,we will check it and contact you as soon.
Me and at least 5 persons from my guild cant attack. Freeze on this moment
I would like to report a possible bug concerning life leach (LL) with Brutus and khasos
I did a test by attacking teams on my friend list
I set khasos and Brutus in union as legendary tier.
Then if I attack using Brutus alone/solo, there is no LL
And if I attack using Brutus and khasos only, Brutus get LL
But the amount of LL he gets is no where close to 36 ( 15 from union and 16 from khasos passive)
It's much lower.
Does brutus get (LL) from union with khasos and (LL) from khasos when they are on the same team? Or does it not stack?
Please pm me if you guys get the chance to take a look at this. Much appreciated
The volume of CAMPAIGN BGM is too low.
sometimes the music will cut out in the middle of a battle and the title screen loading music will start playing
Got this screen on opening up the portraits tab. I force closed the app and it worked fine second time, but figured I'd let you know
@chrome rivet Thanks for your feedback,we will pass on this to our team and do our game better in the further.Thanks for your understanding.
If a hero uses ult right at the very end of round 1 the environment will stuck at dark cloudy sky for the rest of round 2 and 3
just hit skip button xd
The exclamation mark wont disappear even if I have claimed everything. Happened yesterday and today
Just finished the last Peak of Time. Now there is an exclamation mark on it that won't go away.
@tender geyser @green gull Thanks for your feedback,we have known this issue and we will fix it next updates.Thanks for your understanding.๐
@ocean prism i want to report the instability of game after update. Game constantly freeze, sometimes even crash out. Please fix it, i donโt have any problem before update & this situation happens a lot, like every 15 minutes or so. Iโm on IOS btw.Thank you.
@neat hamlet @marble mauve Thanks for your feedback,for this issue,our game has more dates about the heroes for this update,player need to download all of them when you are playing.Sorry for this issue and thank for your understanding.
@hazy cove Thanks for your suggestions,we will do better in later updates.
Does this mean all heroes in the team will get 30% defense bonus? Or only the Hypogeans hero in the team?
Why is nemora's charm skill nerfed?
pretty sure it's all of your heroes manaboi
@ocean prism Hi, there is a problem right now, when I do my daily quests, I can't get contribution anymore... I have screenshots if you need proofs
Hello, I was the guild master of my guild but after this update I'm not anymore...How is this possible?
were you afk for a while ?
This happened with my last guildmaster. Three days gone and I was booted up to Guild Master owing to my being the most active.
Me heroes didnโt upscale from mytic to mytic+ etc with the last update is that normal?
I joined a new guild and this is showing up as blank in the Guild Wars option. Wouldnโt let me participate nor show anything. Redownloaded and Restarted already.
@ocean prism
@gritty lodge the first round of Guild wars is over. Thats why you cant see anything or look at the results ...just a wild guess :)
@gritty lodge if you join a new guild, you have to wait until the previous was over in order to participate or spectate lol
@raven flame Brutus need Khasos on the same team to activate LL
@ocean prism ??
This should be an update announcement for the 1.15.01. The current version is 1.15.03 and has been modified. Maybe made some changes.
@neat hamlet yes I know but the life leach is not 36 its still 15 even if they are on the same team
Test the amount of life leach over the damage he deals its the same
That's the bug I'm trying to report
@ocean prism this happen since update
Weird bug on guild war not allowing to fill team spots
@neat hamlet Dear hero, Thanks for reaching out to us. The problem is still exist now? After updating, the problem is sustaining all the time? Please give us your ID, we will try best to help you out! Thanks for your patience and continuous support. Sincerely, AFK Arena Team CS-Jeanie
@ocean prism ID 1739403 S22
The problem since after the update and I also cannot edit teams that previously have Estrilda. This happen 3-4 times a day, I do not think itโs an internet problem as I have no trouble using other lineup and actions
@neat hamlet excuse me , would u mind telling us where are you from.
@cerulean trench Dear Hero, Thanks for reaching out to us. Please be patience , we will report this problem to our team. Thanks for your support. Sincerely, AFK Arena Team CS-Jeanie
@neat hamlet Thanks, please wait for a moment.
@cerulean trenchExcuse me, can you please tell us you ID and server? Thanks in advance
@neat hamlet Dear hero, Please have a try now.
@neat hamlet Please check it' s become normal. If the problem is still exist, please contact us again.
@ocean prism ID:3769727; server: S37
@cerulean trench Thanks
๐
@ocean prism Fix now thanks
@neat hamlet We are not sure when is 1.15.03 available on IOS, please pay attention to our FB annuncement.
@neat hamlet Our pleasure, if you need further assistance, please contact us again.
I just opened and added up all the probabilities for stargaze. I found them to add up to 86.5. Did it twice. Please double check.
@balmy valve #classic-chat
Bahh!! My sister summoned a hero using the 100 library/noble travern tokens!!! And it glitched and she got nothing!!
She recorded it to see how her luck will go or she'll just take that as a memory if she got a good hero--
She always does this
Please fix this, Q^Q!!!!
