#Game Crashes on Launch

70 messages · Page 1 of 1 (latest)

solid sail
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The solutions I've tried so far are
-from this reddit thread (there are two posted here )
https://www.reddit.com/r/remnantgame/comments/1idwtbb/remnant_2_wont_launch_now_on_steam/
-Reinstalling the game completely multiple times, I've manually deleted remnant 2 including my saves
-Launching the game as admin on a fresh install
-Tried the steps in the technical support thread
-Uninstalled gamebar (I found a random microsoft thread)
-Verify integrity of files multiple times
-Updated GPU drivers

Anyone have other solutions I can attempt?

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PC specs just in case they matter:
Ryzen 5800X
RTX 4070

runic blaze
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Open Event Viewer
See what it says

solid sail
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I’m not quite sure how to read it

runic blaze
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Press Win+R and type
eventvwr.msc
It should show critical errors with applications

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Find the remnant application in there and read what it says

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Copy paste it here if you don't know whats relevant

solid sail
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Got it

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@runic blaze how exactly do I find remnant's logs?

runic blaze
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Send a screenshot of your eventviewer in here

solid sail
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I was looking through to try and find anything yesterday which led me to try uninstalling gamebar

runic blaze
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Hit the + next to error

solid sail
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ok i think i found the one assosicated with remnant?

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the time matches up

runic blaze
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Copypaste the log

solid sail
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Log Name: Application
Source: Application Error
Date: 5/27/2025 3:12:28 AM
Event ID: 1000
Task Category: Application Crashing Events
Level: Error
Keywords:
User: PORK\darka
Computer: PORK
Description:
Faulting application name: nvcontainer.exe, version: 1.40.3345.4032, time stamp: 0x653a1567
Faulting module name: nvapi64.dll, version: 32.0.15.7652, time stamp: 0x6824e360
Exception code: 0xc0000005
Fault offset: 0x000000000009a0ca
Faulting process id: 0x0x4654
Faulting application start time: 0x0x1DBCEEFD779A10D
Faulting application path: C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe
Faulting module path: C:\WINDOWS\SYSTEM32\nvapi64.dll
Report Id: 3b433f5a-90b4-4397-a8b7-e0cff26143ea
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" Guid="{a0e9b465-b939-57d7-b27d-95d8e925ff57}" />
<EventID>1000</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>100</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2025-05-27T10:12:28.6455061Z" />
<EventRecordID>59852</EventRecordID>
<Correlation />
<Execution ProcessID="27412" ThreadID="3196" />
<Channel>Application</Channel>
<Computer>PORK</Computer>
<Security UserID="S-1-5-21-3221878717-1460145159-1371770140-1001" />
</System>
<EventData>
<Data Name="AppName">nvcontainer.exe</Data>
<Data Name="AppVersion">1.40.3345.4032</Data>
<Data Name="AppTimeStamp">653a1567</Data>
<Data Name="ModuleName">nvapi64.dll</Data>
<Data Name="ModuleVersion">32.0.15.7652</Data>
<Data Name="ModuleTimeStamp">6824e360</Data>
<Data Name="ExceptionCode">c0000005</Data>
<Data Name="FaultingOffset">000000000009a0ca</Data>
<Data Name="ProcessId">0x4654</Data>
<Data Name="ProcessCreationTime">0x1dbceefd779a10d</Data>
<Data Name="AppPath">C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe</Data>
<Data Name="ModulePath">C:\WINDOWS\SYSTEM32\nvapi64.dll</Data>
<Data Name="IntegratorReportId">3b433f5a-90b4-4397-a8b7-e0cff26143ea</Data>
<Data Name="PackageFullName">
</Data>
<Data Name="PackageRelativeAppId">
</Data>
</EventData>
</Event>

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is this correct?

runic blaze
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Yes
Let's consult an expert

@gleaming urchin looks like some nvidia file corruption to you?

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Run sfc to try and repair?

gleaming urchin
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nvcontainer.exe
Confirmed, but it's different than the one I'm used to.

My question is, did the person uninstall their Nvidia drivers completely and reinstall?

solid sail
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no i haven't done a clean install yet

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but i guess it would make sense to try that as well as installing a new update

runic blaze
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Try that

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It's definitely some nvidia issue

solid sail
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use DDU and go offline mode and install drivers right?

gleaming urchin
# solid sail no i haven't done a clean install yet

Do. Nvidia drivers have been awful as of late. Only the latest version has been decent. I had to stay with an older driver because the latest ones were awful.

I recommend deleting all the Nvidia drivers from your computer first, you'll have to restart twice as two of the modules require a separate reboot.

From there, when that's done, install the latest version from Nvidia's website.

gleaming urchin
runic blaze
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Wasn't there recently something about a broken driver patch on some gpu?

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Or was that amd?

gleaming urchin
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That was AMD circa 2012-2018.

Now it's Nvidia

runic blaze
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Kekw

gleaming urchin
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I've raged against their drivers as of late.

runic blaze
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Thanks for the help btw mentor

gleaming urchin
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❤️

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Happy to help

runic blaze
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Its when i see stuff like forever winter being pc exclusive at least for now that I get an itty bitty sad

solid sail
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Is uninstalling manually just done in control panel?

gleaming urchin
# runic blaze Sometimes i'm happy i dont game on pc anymore

Honestly, it was bad enough to swear off of Nvidia. Monster Hunter Wilds, a game I have almost 200 hours in, crashes at startup within three minutes? Madness.

Direct X 12 crashing at boot for Red Dead Redemption 2? This is how bad it was, couldn't update for months.

gleaming urchin
solid sail
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ok got it will try now

runic blaze
gleaming urchin
runic blaze
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Yeah

Now it's cryptofarmers and AI bros

runic blaze
solid sail
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Nope

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Heres the sequence I did to uninstall maybe I did it wrong

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  1. Uninstall audio drivers -> Restart
  2. Uninstall graphics drivers -> Restart
  3. Unplugged ethernet and installed latest update
  4. Restart
  5. Attempt to open remnant 2
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I'm looking inside event viewer and it's the same error message

runic blaze
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Open cmd as administrator
Type
sfc /scannow
And hit enter
Let it run

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If that doesn't work I got nothing
Reinstall should have fixed it if the driver had some kind of corruption or faulty installation

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@gleaming urchin reinstall didnt fix it for some reason

gleaming urchin
runic blaze
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Ofc

solid sail
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I ran it and restarted computer again, didn't work

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I also don't see the same error pop up in event viewer tho so progress I guess

runic blaze
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What's it say now?

solid sail
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there's no errors associated with the timestamps of me trying to run the game so I'm not quite sure

runic blaze
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Might be kind of a hail mary but try this:

  • Open the NVIDIA Control Panel.
    Navigate to "Manage 3D settings".
  • Find and disable the "Shader Cache" option.
  • Apply the changes and reboot your PC.
  • Re-enable the "Shader Cache" option in the NVIDIA Control Panel.
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You can also try to delete the shader cache entirely, that's been known to fix crashing issues

solid sail
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yea ill do both

gleaming urchin
solid sail
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that might be it, ill try again

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ok perfect, I think it's fixed

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game is running now

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It completely slipped my mind thatI had to uninstall the other stuff as well

runic blaze
solid sail
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sorry about that, ended up being a relatively simple fix

runic blaze
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It's fine it happens