#Convert Guest
13 messages · Page 1 of 1 (latest)
Do you know the Username it gave you?
What platform did you create the guest account on?
Oculus/meta
I have a username I game
It would be nice if someone could help me. thank you
This is community support. Nobody on discord can help you convert over your account or assist with account specific issues like this. You will need to contact the support desk and file a ticket.
#❓︱support-tickets
Log into support with the guest name and see what your seats are
@safe saffron
It sounds like you haven't yet created a Vegs Infinite Login account with an email and password. To do so, you'll need to click/tap the option at the bottom of the screen that opens when you first launch Vegas Infinite. You can then enter your desired email address and create a password. You'll want to do this from the device that you previously used to play so that your created login account will be based on your existing account. After creating the login, you can then use that email and password to log into other devices and platforms and all of tour chips, creds and items will carry over.
If that doesn't help and you continue to experience difficulty, please file a report at the Vegas Infinite Support Center for additional assistance:
https://help.vegasinfinite.com/en
There needs to be a warning on the website that
If you enter as a guest, via a mobile device or other
There can be complication in turning the guest account to a regular player
@icy lance @lone canyon
I lost my old account, had to start fresh… at least support was able to transfer chips
Also depends on how bad you want the Nick you created