#Problems with the purchase

1 messages · Page 1 of 1 (latest)

digital heath
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Which items would these be?

patent patio
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The trunk and the hat

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In my account are the tickets for everything I've bought, I have to verify

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My name in the game is MartínezMx

digital heath
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Those items are part of Club+, the $24.99/mo tier.

patent patio
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That was the one I bought

digital heath
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To be clear, the ticket showing these props is the same regardless of which tier you have. If you are certain you have Club+, and the Club page in the ingame Store shows the Club+ Box has been redeemed, please reach out ot the Vegas Infinite Support Center for the Support Team to investigate what may have happened and ensure the proper delivery of paid content.

patent patio
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They also have a problem because it appears that I bought the 9.99 one when I have the receipt for what I bought in my bank account.

patent patio
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It won't let me create the ticket, please could you help me send the report here. I'll send you photos of the receipts and the game.

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It's already solved, thanks.