It’s not letting me play login or create an account

[lethal helm]

I have tried so many times I emailed them they say there working on it I’m waiting for an reply I try to login I tried one of my passwords that I might have used it incorrect password or email so I go to reset my password it says email not linked or phone number not linked I can’t create account because it says email username is in used it shows I can press play but it says email link use email to login so now I’m just deleting the game and reinstalling it and hope it works someone help me

That’s what it says for the reset password

[earnest breach]

If you have filed a report at the Vegas Infinite Support Center, the support team will investigate and will reply via email to the email address you have provided on your support ticket:
https://support.vegasinfinite.com/hc/en-us

[lethal helm]

Yeah I did that already and I haven’t heard anything back now it says password limits exceeded

And I can’t create account because it either says that user already exist or it says my second email is already is being used which I never use that email

[earnest breach]

You should have a [Request received] email that was sent shortly after your ticket submission at the Vegas Infinite Support Center to confirm that the Support Team can reach you for a follow-up.

If you have this, we ask that you allow up to seven business days for a response. This is the upper timeframe we ask for any given ticket. The Support Team strives to, and oftentimes does, answer quicker whenever able. You are also more than welcome to reply to this email to request an update on your ticket status. Additionally, you can log in to the Vegas Infinite Support Center to see the status of all tickets submitted.

If you do not have this, it's a sign that either your email provider may be sorting to trash/spam automatically (in which case, check your email's filters), or that there was a typo in the email field of the ticket form, and you would need to resubmit your ticket.