This would best be served by submitting a support ticket. This kind of support cannot be obtained on Discord.
#Got robbed buying chips
still star
fast comet
16,250,000 is the correct amount with the 3x sale and 25% bonus. The base amount for a $100 chip purchase is 5,000,000, which is tripled to 15,000,000, your 25% bonus on the base 5,000,000 was an additional 1,250,000 bringing the total to 16,250,000.