On having to create a new account - at Supports request, I found out the following
Only after setting the Mic up with Bose Qc35ii first (found this out by accident, as I could not get it to work with Apple headset or buds)
iPad Pro user, (same with ph) with wired headphones (Apple came with old ph), Apple first gen ear buds & Bose QC35ii - all work perfectly
Now with the new player, you would think the Mic is all setup on same device as TripTheLight… Mic should work
NO it doesn’t
You need to run the Mic test for each player
Unsure if this is the same for other platforms