the amount of bugs and instability really hold this game back and scare away new players. i tried getting two friends to play, and they loved the game, but they both stopped playing after about two hours because of all the bugs, crashes and the lack of polish in the starting zones.
here are some issues they encountered on pc within those few hours using keyboard+mouse (might be helpful idk):
creating accounts using web browser doesn't work, they both had to use the steam client
opening an interface using a keyboard stops player movement
sooooo many game crashes
movement using a keyboard is very buggy/janky in certain places
typing in game is insanely janky and slow. also holding shift to capitalize letters doesn't work if you type quickly
unclear quest text
can't click through the quest tracker
lack of detail on tooltips/lack of tooltips in general (spells don't show mana cost etc etc)
disclaimer: my opinion/personal experience
tldr the unpolished/buggy/unstable experience really holds back this otherwise great game