#Enabling and Disabling 2FA prevents you from logging into the game client

4 messages · Page 1 of 1 (latest)

surreal wedge
#

Enabling 2FA not only turns it on for the website, it also turned it on for the in-game client.
I found this a bit annoying, so I went to the website to disable it again. After disabling, I can no longer login to my account. It just keeps saying "Invalid token".

I had to re-enable 2FA to be able to login to the game.

Steps to reproduce:

  1. Enable 2FA on the website
  2. Open the Medivia client
  3. Login to the game (notice it prompts you for the authenticator code)
  4. Close the Medivia client
  5. Disable 2FA on the website
  6. Open the Medivia client
  7. Login to the game and try to connect to any character. It should say "invalid token".
vague quailBOT
#
Report submitted!

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vale matrix
#

Yes, disabling it (after it was enabled) won't reset the game token. It's a bug. Keep it enabled for the time being.

vague quailBOT
#
Issue resolved!

This report has been marked as resolved. Thanks for reporting!
The issue will be fixed within the next game client or game server update. You will be notified about the fix in game changelog.