#report-a-mobile-problem

1 messages Ā· Page 5 of 1

raven scarab
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yeah, that's a known bug haha

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but thanks for reporting!

subtle linden
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I cant play zpmbsroyale and the game is not loading

plush sand
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This is happening a lot, im assuming they tried pushing an update

hallow mortar
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For those unable to load into a match or your friend list right now.
There seems to be issues across the game right now, the devs are aware of this and working on a resolution.
Thank you for your hasty reports on this issue! šŸ’œ

plush sand
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pin ALL the messages!

hallow mortar
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Discord limits you to 50 /cri

rigid narwhal
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@shy prawn So I logged into Zombs just now and I click on a game and it simply doesn’t lets me join, I click and nothing happens, and I don’t want to have this issue today for when season 2 comes out pls help

plush sand
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@rigid narwhal This is a known issue, read the šŸ“Œ 'd message

rigid narwhal
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šŸ˜”when fixed?

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Ok

hallow plinth
weary wedge
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What's the matter?

gritty knoll
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@hallow plinth ues

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Yes

hallow plinth
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Bridge seems to be missing

gritty knoll
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It’s a glitch

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The devs are aware

plain creek
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that happens to me all the time now

upper quarry
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I can’t find the uptate on the appstore

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Help meeeee

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I uptate did my game and it still says that it can’t work

raven scarab
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it's not out yet!

upper quarry
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Oh

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Wait

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I fixed it

round valley
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How????

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@upper quarry

shy prawn
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Updates take time to go out to everyone

raven scarab
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woo! :D

bright raven
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I updated the game but I can’t play it

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Because it says I still have to update it

upper quarry
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I redownloaded the app

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Oops spelling

plain shard
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Bro please add gamepad compatibility

gritty knoll
ocean lance
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Can someone help me

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I cant log into my zombs gmail account.

gritty knoll
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@ocean lance again

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Ok I’ll help

ocean lance
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What do i do

gritty knoll
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First of all what device r u on?

ocean lance
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Samsung note 3

gritty knoll
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Ok refresh the app

ocean lance
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But I also play on pc and Samsung note4

gritty knoll
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Ok

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But can you please restart the app

ocean lance
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I did 10000000 times

upper quarry
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Redownload the app

ocean lance
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I did 5 times

gritty knoll
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@ocean lance try logging in again

raven scarab
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@ocean lance what's the problem?

upper quarry
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Make a new account

raven scarab
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which device are you having trouble logging into

gritty knoll
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He can’t log in to his gmail @raven scarab

ocean lance
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Samsung note 3

raven scarab
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is your app updated to the latest version

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a new update rolled out today

ocean lance
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Yea

gritty knoll
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@ocean lance try to restart your phone

ocean lance
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I already did

upper quarry
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Or play on PC

gritty knoll
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@raven scarab he had trouble with this before

ocean lance
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But I want to play the new update on my phone

raven scarab
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ah

gritty knoll
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@ocean lance just try to restart your phone again

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K

ocean lance
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I already tried. Nothing works

gritty knoll
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Them turn it off completely for about a minute then try again

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*then

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Maybe your phone is over working

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@ocean lance

ocean lance
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Every morning I try to make it work

gritty knoll
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Oh sheesh

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Then try to sign into gmail ONLINE

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šŸ¤”

ocean lance
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Huh?

gritty knoll
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Go to safari and then sign in to your gmail account there

ocean lance
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And do what?

gritty knoll
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Go to zombs royale then see if it works

ocean lance
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When your on mobile, u can't go to safari and log in. U have to download the game.

gritty knoll
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Ok then

ocean lance
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Do u think I can talk to luck

gritty knoll
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Check to see if you don’t have any updates on your phone

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She’s busy

ocean lance
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I already updated zombs

gritty knoll
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No your settings update

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It updates your phone

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Check that

ocean lance
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I'll check

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No updates

gritty knoll
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Aghh

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Let’s try something else

ocean lance
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Can I talk to sela

gritty knoll
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Check your connection

ocean lance
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I'm at 4 bars

gritty knoll
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I think Sela is working too

ocean lance
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Crap

gritty knoll
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Oh try logging in again

ocean lance
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Ok?

gritty knoll
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If that doesn’t work then your last hope is when you go to bed, turn off your phone completely and then check it the next morning

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I never let the Discord members down

ocean lance
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Unfortunately, I've also tried that.😭

gritty knoll
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Oh god

raven scarab
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@ocean lance does it just not let you log in?

ocean lance
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I try to log in and it keeps bringing me back to the log in page.

gritty knoll
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Umm restart your app again

raven scarab
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samsung note 3 right

ocean lance
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I already did a million times

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Yeah

gritty knoll
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But try again

raven scarab
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updated app hmm

ocean lance
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I did

gritty knoll
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If at first you don’t succeed try try and try again

raven scarab
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that isn't really applicable here lol

ocean lance
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I have to go to bed. Do u think u can help me in the morning

raven scarab
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i would maybe dm sela since i believe samsung should support it

gritty knoll
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@ocean lance I’m sorry I couldn’t help

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šŸ˜–

ocean lance
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I tried to dim sela she's not responding to my friend request

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Dm

gritty knoll
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I’m so sorry @ocean lance

raven scarab
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he, lol

ocean lance
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It fine. Thanks for your support

gritty knoll
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Np bro

ocean lance
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Bye

gritty knoll
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What I do best cuz Zodiac sign is Cancer

ocean lance
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Lol

gritty knoll
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Bye @ocean lance and just try to completely turn off your phone overnight

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K?

ocean lance
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Fine

gritty knoll
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Just one more time

ocean lance
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K lol

gritty knoll
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Dm me if it doesn’t work

bright raven
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I can’t play zombs

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Because it says I have to update the game even though I already updated it

twilit badge
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I just had the exact same problem as @bright raven

bright raven
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Can anyone fix it pls

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I really wanna play zombs

gritty knoll
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@bright raven fix what?

bright raven
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There this problem

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Thers

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Where it says I have to update the game

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Even though I already did thst

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That

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And it just tells me to go to the AppStore to update the game

gritty knoll
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Try restarting your phone

bright raven
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Ok

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Nope

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Failed

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It still has the idiotic screen

gritty knoll
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Try to restart the app

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Zombs

bright raven
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Like swipe it up?

twilit badge
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That didn’t work for me

bright raven
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Same

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Here

twilit badge
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But maybe for you

stray needle
twilit badge
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The swipe up

bright raven
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Didn’t work for me

gritty knoll
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First of all what Device are you on

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@bright raven

bright raven
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Ipad

gritty knoll
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Then press home button two times then swipe up

bright raven
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Don’t work

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I tried multiple times

gritty knoll
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Hold on I’ll look it up for you

bright raven
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Can I send a photo?

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Of it

gritty knoll
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Sure

bright raven
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It won’t let me

twilit badge
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I tried a soft reset which didn’t do much

bright raven
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Cause i don’t have the paper clip thong

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Thing

gritty knoll
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@bright raven

bright raven
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Huh?

gritty knoll
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This is how to restart your app on iPad

bright raven
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What da fuq?

gritty knoll
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Plus iPad is a little laggy and having issues @bright raven

twilit badge
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It might be a pain but maybe reinstalling would help

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I’ll get back to you on that

bright raven
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But then I can’t get my acc back

gritty knoll
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Yes you can

twilit badge
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You could login right

bright raven
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No I can’t

gritty knoll
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Actually

bright raven
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Zombs doesn’t support gsmecenter

gritty knoll
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Yeah you can

bright raven
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Gamecenter

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I use gamecenter

twilit badge
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Oh right I set up google

gritty knoll
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You can re install the app @bright raven

bright raven
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Ya sure if I don’t want my acc back

twilit badge
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You could offload it even

bright raven
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Huh?

twilit badge
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That will keep your data still

bright raven
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Oh right send it’s data into icloud

gritty knoll
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You’ll get your account back trust me

twilit badge
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Yes

bright raven
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What if I don’t?

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And no I’m not gonna delete the gsme

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Game

gritty knoll
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Sign in with gmail account

bright raven
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Ok?

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But I don’t know my FRKING PASSWORD

gritty knoll
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Ask to reset your password @bright raven

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And try to restart your app Mkay @bright raven

bright raven
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Just try to fix the issue pls

gritty knoll
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Who me?

twilit badge
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Just did an uninstall and everything works fine again. There is also a login with Game Center option if that’s what you wanted

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Thanks for your time @gritty knoll

gritty knoll
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Np np @twilit badge

finite reef
twilit badge
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Probably just a problem with that specific match

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If it annoys you and stays maybe just restart the app

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I’m not an expert so idk šŸ˜…

gritty knoll
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@bright raven I’m sorry I couldn’t help brošŸ˜–

bright raven
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It’s ok

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I’ll just never play zombs again šŸ‘

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😄

twilit badge
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Wait @bright raven did you see my message because that might work?

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If you are able to uninstall

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There’s a login with Game Center option

gritty knoll
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@bright raven try to re install the app

bright raven
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Ok

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I just hope there is

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Matthew are you being for real?

gritty knoll
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Trust me

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He is

twilit badge
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I’ll do it again and sc if you want

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Ss*

gritty knoll
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You can even scroll up

bright raven
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Fock I did it

twilit badge
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Let us know

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Hope you can get it back

bright raven
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Redownloading

gritty knoll
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@bright raven did it go away

bright raven
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I hope this works

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šŸ¤ž

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šŸ¤ž

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šŸ¤ž

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šŸ¤žšŸ¤ž

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I’m hpong

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Hoping that it worls

gritty knoll
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Cuz that’s what I did

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@bright raven did it work

bright raven
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Dunno

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It’s still downlosding

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Downloading

twilit badge
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As long as you have your Game Center account with everything all tied to it it should be good

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It’s 2:18am for me but I wanna see u get it back šŸ˜‚

gritty knoll
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@bright raven

twilit badge
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He’s probably testing it now

gritty knoll
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ā¤ļø is pounding XD

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@bright raven did it work

twilit badge
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I’m just concerned he’s got all his Game Center ties to it more than anything

visual kindle
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Anyone want to join me in duos?

twilit badge
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Sorry it’s a bit late for me right now

gritty knoll
bright raven
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It worked also THANKS

visual kindle
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k

gritty knoll
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YESS

bright raven
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thx guys so much

visual kindle
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Duo two

twilit badge
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You’re welcome I’m so glad xD

bright raven
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THANK YU!

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ā¤ļø

gritty knoll
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Np @bright raven

bright raven
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ā¤ļø

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ā¤ļø

gritty knoll
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ā¤ļøā¤ļøā¤ļø

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ā¤ļøā¤ļøā¤ļø

visual kindle
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...

gritty knoll
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šŸ§”ā¤ļøā¤ļø

bright raven
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Dem ranks doe....

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Dam

twilit badge
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It’s a good feeling when something goes to plan

visual kindle
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Guess no duos

bright raven
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I can jake

gritty knoll
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@twilit badge righ?

bright raven
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Jakepro222?

visual kindle
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oh okay

twilit badge
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All right I’ll be heading to bed now. Night yall

bright raven
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What your name and number in zombs?

visual kindle
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Night

bright raven
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Cya matthew

gritty knoll
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Night Mat

bright raven
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And thx again!

visual kindle
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Theguytheguy

gritty knoll
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Np @bright raven

visual kindle
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U can talk with me if u want

bright raven
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Like call?

gritty knoll
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It’s my personality

visual kindle
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Yea

hallow mortar
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Sometimes I can’t move and it’s making me go in one direction for the whole round

shut ocean
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@hallow mortar this issue is being worked on and will be fixed in future updates. thxx for reporting thumbsup

raven mortar
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@outer mauve no

hallow mortar
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Ok thank you

cursive holly
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A bug . Whenever I'm looking at the season's item, the view box stays stuck on the screen.

trim tiger
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My game keeps skipping

unborn yacht
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Game crashed when I just won a round plus hard lag as well on mobile IOS

tacit mountain
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I can't use discord so I can't tell you guys about the problem earlier. I was in China while the season 1 started and I downloaded the game at google play so I can't update it and I COMPLETELY missed the season 1 and a lot of other stuffs 😭 I hope a new season will start soon

idle timber
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So lag on IOS

hallow mortar
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So lag on android šŸ˜ž

gritty knoll
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@hallow mortar Android is having issues right now

ocean lance
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No duh

gritty knoll
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Hasan I’m trying to get Sela to help you

tight galleon
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I had 500 gems and when I uptade it I had 0 ☹

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Ment to say game

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What do I do

snow olive
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Eh what a lie if that happened it would of happened to all.

raven scarab
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@tight galleon if you have proof of purchase you should dm sela and send it to him :) he might be able to help

snow olive
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@raven scarab who are some mods I can dm a problem too?It wont let me show proof here.

raven scarab
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anyone works :0

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what's the problem?

tight galleon
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I did send proof but didn't respond

snow olive
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I am season level 15 and the skin for the first one wont "upgrade".

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Glitch or?

hollow rose
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U might need to win a game

snow olive
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I won twice.

hollow rose
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Or it is a little bug

snow olive
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Bug.

hollow rose
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They are fixing it as we speak

snow olive
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Ah okay.

raven scarab
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^^

snow olive
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?

raven scarab
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fsers is right, it's an acknowleedged bug

tight galleon
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They need to fix allot of bugs

raven scarab
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such as?

tight galleon
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The tier glitch where you can't upgrade happened to my cousin

hollow rose
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They are fixing it my dude

glossy sphinx
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hoi

signal oxide
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I was playing a duos and then I was in a fight, I lagged but when it finally stopped

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I kept moving backwards

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and I wasnt touching anything

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And then I died

scenic zinc
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probably just what you play on

signal oxide
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Not that

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I couldn't movw

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Move

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I wasn't lagging either

scenic zinc
#

o

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hmm

signal oxide
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Everything loaded in

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But I won't let me move anywhere

scenic zinc
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do you have a strong phone?

signal oxide
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Yes

scenic zinc
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Ah

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its the game

signal oxide
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iPhonr 8+

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Phone*

raven scarab
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@lean barn no advertising of non zombs servers, also incorrect channel

zinc geode
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I can't download the game

raven scarab
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what device are you on?

hidden crypt
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@shy prawn should the space base be called space station because of the first to Letters

raven scarab
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you should withhold from pinging sevs save for emergencies :0 @hidden crypt

hidden crypt
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Ok

shut ocean
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@raven scarab i mean, devs probably have mentions disabled

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so it doenst matter technically

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xd

raven scarab
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thats probably the logical thing to do

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hm weird i remember someone reprimanding someone else for it

shut ocean
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they were wrong

raven scarab
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D:

plain shard
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Theres a bug where if you click chat it wont let you type

flat pumice
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xD

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i got the to level 15

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for my droid to upgrade

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but then i didnt even get the skin

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😦

dusky oxide
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@flat pumice thats a common bug happening to a lot of people, but me and a lot of others had it updated so u might have to get a dev and theyll add it to ur acc idk

flat pumice
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Ok

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Thanks

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I was shocked

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When I got to level 15 after a dub

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I was like hell yeeaaa

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And then I checked

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And refreshed

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I was like NANI?!!?!?!?

shut ocean
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xD

flat pumice
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I didn't read announcements, sorry

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xdddddd

shut ocean
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people seem to be getting it after level 16

flat pumice
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Really?

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Wow

shut ocean
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idk tho

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its bugged

hallow mortar
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Psss

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Hey guys

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Duo with my friend

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HmmmmšŸ¤”

weary wedge
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RPMarkiller is teaming

hallow mortar
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If these lag problems doesnt stop im leaving

idle timber
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So much lag on IOS

proper mulch
#

No^^^

hallow mortar
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@hallow mortar elo grasz

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?

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w zombs roay

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szukam polaków do gry

fallow dew
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Sometimes I'll watch like 1 or 2 vids then when I try to watch the 3rd one it says unavailable

granite kraken
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Yes\

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thats not a glitch

tame prairie
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Hey team, each time When flying on plane and putting locator anywhere, next time I open a map - locator is getting centered. Before last updates it was showing previous point picked from map.

granite kraken
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Yeah, I think the devs know, but its not at the top of the "bugs and glitches to fix" list

tame prairie
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Whatever, my point to raise a bug, devs to progress it based on the process

shut ocean
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@tame prairie notified devs. Thxx for reporting thumbsup

molten mica
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The game is insanly laggy after the season 2 update

hallow mortar
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xddd

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Playing Zombsroyaleio is awfully laggy even worse than before. I know that it isn’t a problem with my WiFi because I never have lagged in any games before

molten mica
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@hallow mortar yea same i have the same wifi and i speed tested it its not slower than before but after the season 2 update i couldnt play it

lime vapor
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Yo my friends and i tried adding eachother in game, and we get eachothers invite and accept it, however we still dont show up in eachothers friends list

hallow mortar
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šŸ”„

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:flameanimated:

misty ledge
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#da lag is real

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I lost a game because of it

granite kraken
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Check internet?

misty ledge
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This is becoming not fun anymore

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I have full connection and it still lags out so bad

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My stats are terrible now

granite kraken
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With mobile problems, its really all on ur end

molten mica
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Nah m8 playing in the same time with the same wifi in the same region and mobile lags as freaking hell while on pc its jist fine @granite kraken

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Why cant i send screen shots here?

hallow mortar
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My droid evolution isn’t there :[

shut ocean
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@hallow mortar I think you will get it if you play another game

flat pumice
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@hallow mortar

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its a glitch

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devs r working

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yes play another game

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thats how i got my droid

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give some credit to space mancer too

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so

hallow mortar
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Thx SpaceMancer

shut ocean
hallow mortar
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Ok I’m off to afk for 10 hrs

flat pumice
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xD i got no credit

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xD xD xd

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xdddddddddd

shy prawn
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@hallow mortar play one more game and it should update, if not please let me know and ping me

prisma canopy
#

@shy prawn can you help me? Whenever i add a friend it dosent show up even if he accepted it

hallow mortar
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@prisma canopy
Same thing happened to me just re- download.

shy prawn
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Try restarting the app, sometimes it doesn't go through @prisma canopy

hushed mango
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@shy prawn Hi there, it seems that the servers are laggy me and my friend can’t seem to play duos.

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@shy prawn also every time I start the game it ends up walking by its self.

shy prawn
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What server are you on? @hushed mango

amber sapphire
#

how dare you Leave a dev without a Answer

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O wait its 2 hours after

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Nvm

grand nest
#

Anyone up for some wins?

tough rover
#

lol

olive river
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Xwtsgggwu

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Nfusgcjlg

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Xgsedwvsisw

tough rover
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gefggeg

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lol

hushed mango
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I’m on american

hallow mortar
elder lava
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help

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pls

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i have a issue

limber ocean
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of what

vale mantle
#

GAME

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DEVS

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Y do the chests suck, if u get a cosmetic u alredy have u only get 40 coins back its soo stupid

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Either rem0ve copys or refund the money

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ALL OF IT

gritty knoll
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@vale mantle woah there this is a game that’s getting popular rapidly

vale mantle
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What game huh

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Me getting banned

gritty knoll
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Zombs Royale

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Jeez sry

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I’ll go away

vale mantle
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No

shut ocean
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duplicates give less zcoins and its just a part of the game 🤷

vale mantle
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I thought u were gonna be all snarky @gritty knoll

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Sory

gritty knoll
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@vale mantle it’s all cool

vale mantle
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Ok

hushed mango
#

Hey guys

vale mantle
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Space mancer i get that but getting only 40 coins back is silly

hushed mango
#

It seems that American servers are laggy.

gritty knoll
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Hi @hushed mango

vale mantle
#

Check ur wifi

shut ocean
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@vale mantle yea ik, i just stopepd opening chests

hushed mango
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For me at least

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Well my disc is working

shut ocean
hushed mango
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But not my zombs

shut ocean
#

lol

vale mantle
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Cuz u got bp

shut ocean
#

i didnt open them even before battle pass for a long time

hushed mango
#

Anyone wanna run squads anyone?

shut ocean
#

these are the only skins i like from chests

vale mantle
#

Looking for a group

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Oh nic3

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I got one that prettyclose to batman

cloud chasm
#

I know lag has been a problem for a while but has anybody else been experiencing a increase in lag lately

gritty knoll
#

I only have the midnight version

inland garnet
trim tiger
#

@vale mantle if we get all of our coins back, people can just keep on spamming chests until they get something

vale mantle
#

Exactly

trim tiger
#

That’s weird

vale mantle
#

So we get summ new

trim tiger
#

Nah

vale mantle
#

I mean if u have everything then yeh it wont work

#

But im just super saiyin

trim tiger
#

I think it’s in a good position

amber sapphire
hallow mortar
#

Hey

#

Any moderators on

raven scarab
#

nope

#

what’s up @hallow mortar

echo wadi
#

@everyone please developers i cannot log in whyyyy

#

Pleasr fix this i want to play

raven scarab
#

what account did you use to login? @echo wadi

tawdry lance
#

@echo wadi don't ping every one

echo wadi
#

K srry

#

@raven scarab i tried google and i tried Facebook both didnt work

tawdry lance
#

Maybe uninstall the game and reinstall it

mental widget
#

we just won 5 GAMES IN A ROW TOGETHER!!! litere

hallow mortar
#

I get more frame drops in the menu home screen than thebactuall game

wraith crater
#

Sometimes when i jpin a game it starts loading agian

echo wadi
#

@tawdry lance did it still doesn't work

hallow mortar
#

..

#

What does it say?

echo wadi
#

I tried it now

#

Says the same

#

Every 1 hour i try and says the same

#

Wait ill send a pic

hallow mortar
#

O

tawdry lance
#

šŸ¤”

echo wadi
#

Cant send a pic..

#

Cant send here

hallow mortar
#

Upkoad to thank

#

Gyazimo

#

Gyazo

tawdry lance
#

U need to be uncommon

echo wadi
#

What am i then

tawdry lance
#

Online

echo wadi
#

Ah

tawdry lance
#

Chat with people in general

echo wadi
#

So i should level up once ye??

tawdry lance
#

To get it

echo wadi
#

Ok ty

tawdry lance
#

Bye

echo wadi
#

Bye

topaz crystal
#

U play on a Moto?

#

I do too lol

#

What's urs?

#

Mines a E4

#

Moto E4

#

Yeh

#

But it's laggy

#

Update ur phone?

#

Ohh

#

Then idk..

#

Ohh

#

What device r u using RN den

#

Lol

#

If the update on ur phone doesn't work then....

#

Idk u have to ask the Developers or the mods

#

Ok

upper quarry
#

Exactly

#

Zombs is actually broken

#

Fix it Sela

#

Please

#

I redownloaded the app like 3 times

#

@shy prawn

#

Ikr

#

And when I try to login with google I crash

#

Unlike pubg

ebon depot
#

buying gems on mobile is broken for me.

#

please fix.

#

button on press does absolutely nothing

shut ocean
#

@ebon depot same on ipad

ebon depot
#

yeah it'd be nice if that worked

upper quarry
#

When I try to play zombs it crashes

#

Help

#

@shy prawn @golden yoke zombs Royale keeps crashing on mobile

#

@shy prawn when I try to login with google in zombs it crashes

#

My username: Jasondotcom#6064

ebon depot
#

gem problem fixed now, btw

upper quarry
#

Can us help me?

#

When I login with google in zombs Royale I crash

#

@shy prawn

golden yoke
#

Are you using iOS or Android?

upper quarry
#

IOS

#

It’s been crashing

golden yoke
#

Looking into the issue

jaunty elbow
#

luck is on the case!

golden yoke
#

šŸ‘

shut ocean
#

Good luck....luck

#

:p

upper quarry
#

Thx

#

Really appreciate it

golden yoke
#

Found the issue and will have it fixed soon as we can

shut ocean
#

Everyone say thxx to luck

upper quarry
#

Okay

#

Thx

zinc turtle
#

same for me tanks

upper quarry
#

Tanks XD

zinc turtle
#

yee

gritty knoll
#

Thx Luck

trim tiger
#

Is there a feature to skip through players when spectating? Cause it doesn’t let me switch spectating people

gaunt turtle
#

@trim tiger No.

trim tiger
#

Will it ever be a feature? I always though those arrows were for spectating so I just thought it was a bug lol

upper quarry
#

Yeah me to

snow crypt
#

The app doesnt work for me it just stays on the loading screen. I deleted the app 5 times, restarted it, waited for an hour, waited till the next day and then tried going in the all but it didn't work. I know its not my phone because I barely got it and the phone has lots of memory and speed

waxen lava
#

what phone?

#

and check your wifi sometimes my wifi cuts out and i have to reconnect

upper quarry
#

Yeah

high dagger
#

Yup

pastel pelican
#

fix the lag plz

hushed mango
#

Anyone wanna run duos or squads?

hallow mortar
hallow mortar
#

In acepted te invite don't enter i acepted again and duplication

#

I not can start because the duplication not cick to start

placid parcel
#

I cant sign in with google

#

it just freezes and then crashes

supple spade
#

as soon as I open the map it automatically puts the point in the middle and I can not mark where I want to go with my teammates

#

and then on my phone it goes slow sometimes

modest thicket
#

Yah the marking system on mobile is an issue, I think if you open it and mark it by clicking, when you close it, it should stay for your teammates, just when you open it again to check the map it resets and you have to mark again.

balmy agate
#

F1x th3 l4g

fickle knot
#

when i attempt to login on ios it crashes

#

however i can play as a guest

#

@placid parcel i have the same problem as you

compact perch
#

I have a problem with my account and I need help

thick iron
#

My Game lag very Hard

#

I cant move me

raven scarab
#

yeah lag is an issue atm, hopefully will be fixed soon

rustic summit
#

t!credits

#

Oops

boreal parrot
#

I’m Battle Pass Tier 18 and I don’t have the Tier 15 Scout Skin upgrade

placid parcel
#

its the season level, not tier

grave mango
#

The game keeps glitching and makes us go one way

#

And doesn’t let us move

#

Pls fix

frozen idol
#

The shotgun challenge isnt working...

shut ocean
#

@frozen idol only pump shotgun works i think

frozen idol
#

Ok

grave mango
#

The game keeps on glitching me and my friends

#

Making us go one way

#

And through buildings

#

And after a while it spawns us somewhere else

#

Pls fix this issue

proper mulch
#

@shy prawn
I stuck at this screen and I froze...
I tried restarting the app but it can’t and I restarted my phone and it can’t too.

waxen lava
#

delete and reinstall the app

proper mulch
#

It won’t work

waxen lava
#

login?

proper mulch
#

It’s screen froze -_-

#

@waxen lava

waxen lava
#

oh

#

what OS

proper mulch
#

iOS 11

waxen lava
#

oh

#

sigh i've had this problem with android

#

not iOS

shut ocean
#

ios shouldnt have any problems hMMMM

gritty knoll
#

@shut ocean actually there’s my friend @ocean lance that is having problem with iOS where he can’t sign in with gmail

shut ocean
#

hMMMMM

gritty knoll
#

When he tries it just goes back to normal screen

#

I’ve tried to help many ppl out and only 2 out of those many have had success in my helpā˜¹ļø

#

@shut ocean

dull cove
#

Same issuešŸ˜•

quartz shell
#

In my mobile no is compatible :'(

ocean lance
#

In on andrid @gritty knoll

#

Im

pliant quail
#

Game is lagging horribly today

granite kraken
#

check internet

pliant quail
#

Internet is good

#

@granite kraken

tawdry lance
#

Check internet

granite kraken
#

That's really all you can do

tawdry lance
#

Apart from closing the app
and reopening it

pliant quail
#

Did that. It's gotten better, but I can see others lagging too. Makes for easy kills.

mild spade
#

Soos

sweet slate
#

can someone please fix the problem with android and gmail sign in

#

hello

#

pls

#

sumwan

hallow mortar
#

Someone fix the frame drops on the menu screennnn

sweet slate
#

i think thay should adress

#

the massive problem going on for months fist

#

first

#

android cannot login with google

hallow mortar
#

I can

#

Im on lg k20 plus

#

@sweet slate

versed sable
#

Kai is teaming in solo

mellow oyster
#

I can log in with Google fine

raven scarab
#

@sweet slate what device are you on? can you download the app fine? latest version?

barren otter
#

i“m full of issues today... i have a problem with the log-in with android... if i try with google it doesn“t work. if i try with facebook it works... but a friend is using that account

#

i need to go to mobile version because i want to open chest, and i don“t want to use my friends telephone

#

someone can help me?

raven scarab
#

is this a mobile issue?

upper quarry
#

So much lag since season 2

raven scarab
#

what phone are you on @barren otter

upper quarry
#

It’s not the wifi

barren otter
#

samsung galaxy s5

raven scarab
#

have you tried logging your friend out of your fb and signing yourself in instead

barren otter
#

that is my friend account and i need to use my account

#

i gave that account to him beacause he was not having an e-mail

raven scarab
#

yes, have you tried logging him out and logging in yourself since you stated Facebook works

#

in order to access your chests?

barren otter
#

oh

#

we tried

raven scarab
#

what was the result?

barren otter
#

nothing changed

raven scarab
#

what do you mean? were you able to log into Facebook using your account and connect?

barren otter
#

yes

#

but not the google account

raven scarab
#

yeah, is your account linked to Facebook as well as google

#

or is it solely google

barren otter
#

only google

gritty knoll
#

@ocean lance android is having issues right now I’ll tell @shy prawn

#

@shy prawn @ocean lance is having a really annoying issue

#

I’m in school btw @ocean lance

gritty knoll
#

I’m in

#

@raven scarab he also said he’d talk to me tomorrow so would tomorrow at 5 be gud to solve this problem?

raven scarab
#

okay @gritty knoll the most helpful thing you can do is try to guide the players in here and let us help them

#

that's literally our job to do so

gritty knoll
#

I’m sry I really wanted to help

raven scarab
#

that's great and thank you! but trying to deal with problems that you don't know how to solve won't really amount to anything

gritty knoll
#

Ok

raven scarab
#

if it's a simple issue sure but if you don't know, please don't hesitate to ask us instead

#

also this whole you as the middleman dynamic isn't working out

#

it's better if you instruct them to ask in the correct channels and contact one of us

gritty knoll
#

Sry

raven scarab
#

don't be, thanks for helping out but if there's something you don't know you shouldn't try endless things until one of them sticks

#

i know you were all like "i never let someone leave without fully fixing their problem" but that isn't gonna work out

gritty knoll
#

Ok thx for advice

#

I’m doing for people to be happy and enjoy their environment and another that sounds selfish but really isn’t

raven scarab
#

that's not selfish at all but a world in which where you obsess over finding solutions just to come across as helpful and to fufill your desire for a mod role? or w/e, think you brought that up some time ago might be slightly crossing the line

gritty knoll
#

Sry probably shouldn’t have addressed that

#

And believe it or not this problem has gone on for about a month now

raven scarab
#

and we didn't know of it until now? this is kinda the issue with you taking problems into your own hands dontcha think :p

gritty knoll
#

Yeah

#

But are you saying I shouldn’t help people with advanced ones that I know of?

raven scarab
#

if you know of a proper solution, of course you should help them out

#

but if you don't, hanging onto that is net harmful for the user you're trying to assist

gritty knoll
#

Ok

raven scarab
#

in that case contact a higher up, rare or epic who might have more knowledge or insight into the issue and can potentially help the user better

gritty knoll
#

Ok

#

I willl

proper mulch
#

@shy prawn when will you fix it >~<

#

The login problem

#

I’m sad

gritty knoll
#

@proper mulch what is the problem

waxen lava
#

it's this:

gritty knoll
#

Oh try re installing the app

waxen lava
#

i told her, it didn't work

gritty knoll
#

Check to see if she doesn’t have any updates for her phone

jaunty elbow
#

others are also experienceing the login problem are u on android or ios

gritty knoll
#

Ye

#

?

waxen lava
#

it's not me

#

@jaunty elbow She's on iOS

jaunty elbow
#

i think someone else had the same problem idk who tho

waxen lava
#

the hasan guy?

#

the guy that spaceray was trying to help

#

but the hasan guy is on android

jaunty elbow
#

no someone else

proper mulch
#

It’s a problem that all mobile player will face now

#

@waxen lava @jaunty elbow @gritty knoll

waxen lava
#

i don't ever get it on my android

proper mulch
#

Log out @waxen lava

#

And try log in

waxen lava
#

my phone is dead

#

and broken

proper mulch
#

That u can’t just jump to conclusion like that @waxen lava

gritty knoll
#

@proper mulch is your problem solved?

proper mulch
#

No

#

Same goes to others

#

The devs already fixing on it

gritty knoll
#

Ok

proper mulch
#

But why does it take so long

waxen lava
#

@proper mulch i'm not jumping to conclusions. my phone is dead and there's a hardware problem

#

it's getting fixed right now

shut ocean
#

whats the problem exactly?

proper mulch
#

U said u won’t get it on my phone @waxen lava

#

U can’t login in on mobile

#

Try log out and login

#

U can’t login

waxen lava
#

i never said that

shut ocean
#

android or IOS?

waxen lava
#

i said my phone

#

my phone is getting fixed

proper mulch
waxen lava
#

i never said your phone i said mine

gritty knoll
#

@proper mulch you can probably login on web then try ZR again

proper mulch
#

No

#

I suck at pc

waxen lava
#

not play a game just login

gritty knoll
#

No safari on your phone

proper mulch
#

It cant

#

It’s a link

#

For the app

shut ocean
#

i dont think zombsroyale opens up on a phones website

proper mulch
#

Yes^^^

#

Dang it I hate autocorrect

#

@waxen lava sorry

#

It was autocorrect

waxen lava
#

it's ok

gritty knoll
#

@proper mulch you said devs were working on it

proper mulch
#

Yes

gritty knoll
#

Then wait for their announcement

shut ocean
#

android has some issues with logging in with google, if IOS is having issues ill inform Sela. thxx for reporting and hope it gets fixed soon thumbsup

proper mulch
gritty knoll
#

@shut ocean may I talk to you in private

shut ocean
#

sure

proper mulch
#

I redownload two more times and it work at third attempt!

#

ā¤

#

Finally

shut ocean
viral cosmos
#

Fix this lag ... i can’t play this game

barren otter
#

hi

#

i have a problem...

#

i“ve installed zombs royale on my phone for having the chest

#

but it doesn“t want to connect to my google account

#

can you help me?

gritty knoll
#

@barren otter what device you on

barren otter
#

samsung galaxy s5

gritty knoll
#

Oh is it iOS or android?

barren otter
#

android

gritty knoll
#

Android is having issues with login in and Sela is already aware of this

barren otter
#

mhh ok

#

but this issues is in the game from the season 1

gritty knoll
#

Ik ik

dull cove
#

Friend of mine can't log in on iOS (latest stable version, just updated, according to him). So he can't log in with Google (he has an account already with 2600 coins already and wants to buy chests). Internet is fine, restarting app doesn't work, rebooting phone doesn't work either. iPhone 6, latest update as I said before. We don't know what the issue isšŸ˜•

compact perch
#

Huawei t 8 light is supported? Cuz my friend is trying to play there but it crashes every match

gritty knoll
#

@raven scarab here he is @ocean lance get in

ocean lance
#

Hi

raven scarab
#

hi

#

what's up

ocean lance
#

I cant log in to my gmail I'm my Samsung note 3

gritty knoll
#

@raven scarab

#

@plush sand

raven scarab
#

isn't samsung note 3 really old

gritty knoll
#

It’s android right??

raven scarab
#

android has been having some issues lately

#

that might be the issue

#

also its unclear whether you cant log into your gmail or your account

gritty knoll
#

@ocean lance

#

Thx @raven scarab I’ll explain what you said to him

ocean lance
#

I cant log into my account. But I can log into my pc and my mom's Samsung note 4

#

Account

#

@raven scarab

raven scarab
#

yeah, then it's likely an issue with your device

#

isn't note 3 super old

#

like 9 is the current

ocean lance
#

Yeah

#

But it works fine.

raven scarab
#

right, the phone works, but the app isn't compatible with your version

ocean lance
#

😭

#

Ok thx for the help.

nocturne forge
#

lag

viral cosmos
#

This game is too laggy Resolve this lag ! I

amber sapphire
#

play on high end device

winter valve
#

Just make sure your on your own region lag will light up

humble maple
#

Every time after each match it says game will resume shortly after quick add but adds nvr pop up...game just freezes.

#

any ideas on why?

viral cosmos
#

I am in Africa ...

humble maple
#

not very helpful...

ebon cape
#

@humble maple Put adblocker on

humble maple
#

@ebon cape is that in settings?

ebon cape
#

Oh you are on mobile....

#

I hope it works for you

humble maple
#

ty man. it worked!

wild shoal
#

LAG

shy prawn
#

@humble maple what device are you on?

tribal yacht
#

Not able to login via Game Center

#

Game was working fine a few minutes ago I redownloaded it to see if I could get the newest game mode to update and now I’m stuck at login menu

waxen lava
#

i think the devs are fixing it now

humble maple
#

@shy prawn laptop

shy prawn
#

Did your game actually freeze or you just couldn't do anything because the ad never loaded?

#

Do you have any extensions running besides the newly added adblocker?

#

@tribal yacht there shouldn't be any issues logging in with Game Center, are you just infinitely loading? If you could describe what happens more I can better assist you to resolve it.

tribal yacht
#

It’s infinitely loading

#

I don’t know if any ad blocker I’m on an iPhone 7+

shy prawn
#

Could you try logging in and out of gamecenter and then restarting your phone for me?

tribal yacht
#

T worked

#

It *

#

Do you think in the future you can link Game Center account to Facebook instead of it being separate?

shy prawn
#

No, because they have different login systems - also we don't support transferring accounts which this would require

late vigil
#

Fix snipers pld

#

I don't like how they function

#

With the hold and release

#

It should be hold and fire like other guns

hallow mortar
#

Yea

#

Same here

#

I just hold and then its like SHOOT!!

late vigil
#

Right

hallow mortar
#

But then I have to re - click

late vigil
#

Its messed up

hallow mortar
#

Ya

#

Kinda

#

But we could get used to it tohugh

late vigil
#

Nah small hand boii

#

That's a meam in my country

hallow mortar
#

Ok

#

Where you from??

late vigil
#

Serbia

hallow mortar
#

traders

#

teamers*

waxen lava
#

they can't really stop that

native scroll
#

I lag so bad

waxen lava
#

doesn't everyone?

upper quarry
#

I hate teamers to

waxen lava
#

i got asked to team but i didn't have a weapon so i couldn't backstab

upper quarry
#

XD

waxen lava
#

they had a mythic scar ugh

lunar wedge
#

Hello, can you assist me with an issue? I meant to purchase the $9.99 package and my finger was on the authorization and when the purchase went through it charged me for the $99.99 2500 gem package. I would love for a refund as this was not my intention and the gems could be adjusted off the accounts. Any assistance would be greatly appreciated.

#

@shy prawn

#

@vital sorrel

waxen lava
#

if no one replies soon dm sela or luck

lunar wedge
#

@golden yoke

hallow mortar
#

Did you report your problem through the mobile app?

lunar wedge
#

Alright. I tried DMing them but it was blocked

hallow mortar
#

They have DMS blocked

#

Report through the app, maybe

lunar wedge
#

I did but will get a response in 48 hours so might as well try another route

waxen lava
#

like how?

versed sable
#

Why they playing in solo if they teaming xD

lunar wedge
#

Who would even try to buy 99.99 worth of gems lol

waxen lava
#

did it say they blocked you?

lunar wedge
#

No just said either they have dm turned off or etc etc

#

ā€œYour message could not be delivered because you don't share a server with the recipient or you disabled direct messages on your shared server, recipient is only accepting direct messages from friends, or you were blocked by the recipient.ā€

hallow mortar
#

"They have DMS blocked" i think i said

shut ocean
#

@lunar wedge ight I messaged a dev, let’s see what happens

lunar wedge
#

Awesome! Thank you

shut ocean
#

No problem

golden yoke
#

@lunar wedge what is your friend code?

lunar wedge
#

@golden yoke Saints#2145

golden yoke
#

I'm going to send a friend request and I need you to send me the receipt from apple or google, whichever you purchased from

lunar wedge
#

Sounds good

#

@shut ocean @golden yoke thanks again

shut ocean
#

Have fun playing and enjoy your gems! @lunar wedge

high dagger
#

Lol

drifting cove
#

hi

hot tide
#

I’m not able to get my alien skin from tier 15 battle pass and keep getting reset to tier 14, why is this?

hallow mortar
#

Hmm...

plush sand
#

@hot tide You bought the battle pass, and you aren't able to use the "slug alien" skin?

hot tide
#

Join our call and I can explain

#

No it’s in the free battle pass

#

Yes the slug alien skin

plush sand
#

I see, so what happens upon tiering up to 15? It sets you back to 14?

#

Or does it say you're 15 and you can't equip it?

hot tide
#

It’s says I get it and then sets me back to tier 14

hallow mortar
#

Hmmm...

#

Mysterious...

#

...

plush sand
#

Alright, ill ask for you

hot tide
#

Yea I’m getting angry

#

If you join the call

#

I can explain

plush sand
#

@hot tide Does it completely reset to tier 14? i.e. it still shows the tier 15 as grayed out? Also, what's your friend code?

hot tide
#

No it resets to tier 14 and 5 xp

#

And

#

8#3943

hallow mortar
#

Thats kinda sad

hot tide
#

@plush sand

plush sand
#

hmmm

hallow mortar
#

I feel sorry for you @hot tide

hot tide
#

Thx man

hallow mortar
#

And I also feel sorry for me coz I cant get stupid cosmetic chests on PC yet

#

:/

hot tide
#

SAME

plush sand
#

Someone should be looking into it

hot tide
#

yes

#

I can’t get my cosmetics rn

hallow mortar
#

Why?

hot tide
#

I’m playing on computer and can’t get my slug skin

hallow mortar
#

MOBILE

hot tide
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It doesn’t work on both

hallow mortar
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Oh

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Ok

hot tide
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O

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Wait

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lol

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I thought u meant cosmetic skins not chest

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Wrong thing

hallow mortar
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OK

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Dont worry

stone compass
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Can you put a report button somebody anybody