#report-a-problem

1 messages · Page 47 of 1

strange spear
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But melee is a feature

grand sequoia
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Melee is intentional ^

terse flame
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I can shotgun through most walls

grand sequoia
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Well that's a problem

strange spear
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Post a screenshot

terse flame
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I'll get a video of it sometime

strange spear
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I havent really encountered that before

old ember
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( ͡° ͜ʖ ͡ °)

serene island
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ive seen some people use ar through walls but never a shotgun

spark birch
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@serene island The game is ping freezing

prime smelt
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?

violet gate
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Can hit zombies through walls w/ melee in zombies mode also every second game it freezes

stuck summit
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ive tried everything. hardware acceleration, lowest graphics,i use chrome, keeping one tab open, everything the bot told me yet im still constantly lagging. ive never seen this kind of lag and its really disappointing me. you have potential to be a great game, but you are losing players day after day because of all the lag you are getting. you need to fix this asap.

hollow karma
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@terse flame shotgunning through a wall isn't supposed to happen, if you can get a vid or screenshot that would help a lot

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@stuck summit throw me a PM when you're available I'll help you out

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@spark birch you're on EU right?

spark birch
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No, US West

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@hollow karma

hollow karma
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Okay let me check

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I'm not seeing anything weird, there were some games that failed to start a couple hours ago, but that shouldn't effect ping - if your speedtest is fine you could try restarting your modem, if you've done both things go ahead and pm I'll try to help you further

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@spark birch

spark birch
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OK

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My ping was OK i think it was just my connection to the LA server

hollow karma
ember umbra
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it says you use an unsupported protocol

quartz gorge
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i cant move in my game

analog pilot
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are you using wasd or arrow keys?

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what device are you on?

hollow karma
quartz gorge
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oh

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it works now

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i just closed the window and opened it again

ember umbra
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@hollow karma nope doesn't work

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but its stuck at 100%

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i'm so confused

hollow karma
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What browser are you using, also I know this is a generic answer but can you try these things:

sullen depotBOT
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How to fix Network/Connection Issues:

- Use Chrome or Firefox
- Try https://zombsroyale.io/
- Manually select your Region

How to Fix FPS/Frames Issues:

- Use Chrome or Firefox
- Make sure your browser is updated
- Set the Graphics Quality to lowest
- Do a basic cleanup of your device
- Turn on hardware acceleration on your browser
- Zoom in (CTRL+ by default) to lower graphic quality further (may cause ui issues)

If you still experience issues please post a speed test of your internet, your country, your processor speed (CPU), and amount of memory (RAM).

ember umbra
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ok sooo

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after a while

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this is what i have fixed (or tried to)

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i do use chrome

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browser is updated, i did the basic cleanup

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hardware acceleration was already turned on

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soooo

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its still not letting me in

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hmm

stuck summit
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wait im so confused

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idk if i got bugged or what

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i was at tier 21

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and then after a game

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when i died

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i was playing a random game

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it jumped to tier 30

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and my season level is 41

hollow karma
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@lavish folio was doing something @stuck summit :]

stuck summit
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oh ok

ember umbra
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hmmmm

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?

tight leaf
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wtf

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i got a total of 10 smg kills

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and it says i didnt complate the challenge

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什么?????

karmic crest
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Restart page?

tight leaf
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i did that

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disabliing auto fill dont work

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yyyyy

karmic crest
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Uh oh

tight leaf
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i needed about 10 more smg kills to complete it

karmic crest
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So ur starting over?

plush warren
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just a minor problem, I cant pick up grenades/meds even though i dont have a full stack. idk if its just me tho

old ember
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....

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@ember umbra

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restart ur computer

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try

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im not a helper

nimble oak
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my web browser is loading slow as heck ive reloaded it several times and SLOW or not loading at all

old ember
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TheBearJew

analog pilot
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@plush warren being unable to pick up greandes with your melee weapon out is aknown bug. is that your case?

old ember
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what is ur speed

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@nimble oak just copy the link of the site u cant load and go onto cmd and type ping before it.

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oops it might not work

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soz

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just do it without https://

plush warren
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uhh i dont seitch to melee to pick up grenades if i already have grenades

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switch*

old ember
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after ping do space as well @nimble oak

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like this

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Areecea\

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what is ur internet speed

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this room is ded

cerulean mauve
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i am dead

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inside

old ember
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this room is ded

ember umbra
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@old ember didn't work

toxic widget
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@old ember Ping statistics for 104.27.129.206: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 80ms, Maximum = 210ms, Average = 113ms

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I got this

old ember
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oof

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thats lag @toxic widget

old ember
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@ember umbra

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um

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check ur latency

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above

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then tell me

fast gate
coarse gulch
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I keep getting sniper kills but its not counting in the challenges

tame anchor
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the probem of google+ for android is fixed?

cyan needle
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Yeah, the SMG kills isn't working properly

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it keeps miscounting the kills

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please fix this 😦

tame anchor
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please fix the problem of google + because if not, i can have the battle pass

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!rank

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! rank

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!rank

rapid slate
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@tame anchor that bot isn't on this server

tame anchor
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aaaa ok

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when the problem of google + is fixed notify me

pale stag
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i think that a person called FQ is an aimbot hacker as he hit almost all his shots in a 1v1 solo duo pls check and if hacking plz ban

low scarab
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When i join in game my view is black 😭

unkempt plaza
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@low scarab Try to clear cache and cookies or change browser

low scarab
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how to change browser?

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i cant clear cache and cookies

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idk why

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xd

ashen phoenix
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Report @fervent compass for swearing in Spanish

harsh ingot
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no

fervent compass
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What

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Im momo

unkempt plaza
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@low scarab Then install and use CCleaner

tame anchor
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i report a player for team with another team in duo the player name is MKYT78

sullen lava
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hey i know u guys improve the internet prob ald aand my game is running smoothly untill just now it loads for very long and very laggy (i am in asia servers and i am in asia) and i am sure that it is not my internet prob soo um anything to say?

tame anchor
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yes

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the problem of google+ is fixed?

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because i have a android 4.4 and i cant conect with google + and i cant have the battle pass

sullen lava
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i conected to facebook

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and i use comp

ivory python
deft viper
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why the fudge does the update making it easier just make leveling up harder?

fast gate
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the challenges are working since it says 1/3 but it doesnt display them

ivory python
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Maybe its a connection issue

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Try refreshing the page

fast gate
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nope

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it happened yesterday too

ivory python
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oh

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Try logging out and logging in

fast gate
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ill try later

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nvm ill do it now

ivory python
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lol ok

fast gate
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nope

ivory python
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nope?

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doesn't work?

spark birch
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@fast gate Sela said if you refreshed and the challenges didn't update, we got a problem. I think Sela would know more...

fast gate
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oh

spark birch
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Like for me, I refreshed and the challenges updated. Also, you can't buy gems on pc, meaning that you cannot purchase the battle pass only on pc.

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@fast gate It was the sprays, too. Read announcements.

fast gate
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oh

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so i should try using the legendary zombsroyale spray ingame?

spark birch
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Yes

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@ashen phoenix donut ping devs unless it's absolutely necessary

ashen phoenix
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Sorry.

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I didn't know it was a dev

graceful coyote
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been having connection issues with superpower

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ive been having connection issues with everything

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in us west

hollow karma
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I'm not seeing anything wrong with US west, can you check that you're not on auto-select for region

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Sometimes the auto-select will put you on East even though you're playing from West :/

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@fast gate what browser are you using?

fast gate
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google chrome

hollow karma
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@deft viper the new xp system makes it easier to level across the board, not just early levels

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Can you throw me a PM and I can assist you further so we don't spam this chat @fast gate

fast gate
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yeah sure

graceful coyote
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I changed it to US West

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I cant drop from the plane and none of the locations are showing on the map

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I just fly off the map

tight gulch
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so i got the game on my device and it won't give me the battle pass btw i offten play on computer

deft viper
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Yeah but sela

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It’s not easier to level at all

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And it’s making my games get even less exp

graceful coyote
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Ive reloaded twice

tight gulch
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my gme won't let me have the battle pass

graceful coyote
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@tight gulch are u signed in

tight gulch
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ya

deft viper
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@hollow karma the new exp update isn’t making it any easier to level up

graceful coyote
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on both devices?

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@deft viper dont ping devs

tight gulch
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ya

graceful coyote
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idk then

tight gulch
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k

hollow karma
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@tight gulch you have to unlock the Battle Pass with gems

serene island
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@deft viper it's way easier than before

deft viper
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No it’s not for me

hollow karma
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@deft viper we literally cut it by more than 66%

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Across the board from low levels to high levels

deft viper
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Yeah but I’m still getting like the same exp

tight gulch
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for me it says that i have to download it to get the battle pass

hollow karma
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We never up'd the amount of exp you gain..

serene island
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At season level 47 it takes 2500xp to go to seaon level 48. Before it took 5000 xp from level 20-21

deft viper
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Oh

serene island
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Easy easier now

deft viper
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Still

hollow karma
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It requires less xp to level up - therefore it takes you less games to level up...

graceful coyote
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ily om

serene island
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Lol kek

deft viper
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It takes like 12 wins for me to level up in season level and I’m only 15

hollow karma
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@graceful coyote let me look into US west some more, we have been getting a couple complaints lately

serene island
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It takes me like 4. I have like a 40% xpboost so I guess that helps

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Depends on kpr

graceful coyote
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thx sela

serene island
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Get like 600 xp with 15 kills

deft viper
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I get like 300 exp form a 12 kill win

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Which is usual

serene island
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More kills=more xp. More time alive= more xp

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Just be happy it's not like before

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I levelled up from level 58-64 and gained only 20 tiers in the same time

deft viper
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It seems to be the same as before tho

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For my game

serene island
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Xp required for next level is drastically reduced

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The amount t of xp you get has not changed

deft viper
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It didn’t decrease for me

serene island
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How much for next season level?

deft viper
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Lemme check

serene island
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Take a screenshot

deft viper
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Ya I will

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Ho, up

deft viper
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Oh wow

serene island
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That's what changed

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Xp needed for next level reduced drastically

graceful coyote
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crashed again

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i crash every time i play duos now

trail pier
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Lag

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The lag

analog pilot
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did they finally censor swears in lobby? if so some are censored and some others arent

trail pier
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Idk

brisk pagoda
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hello

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i have problem

analog pilot
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yes?

fringe pine
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im lagging
like a lot

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or you know how you're going one direction and it just keeps going that direction
That too

hallow flame
fringe pine
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yes

bright robin
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FPS is horrible since battle pass update, but specifically today I have been noticing games are consistently around 10 FPS average

old ember
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how do you use sprays on pc

karmic crest
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Press T?

wooden wraith
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Been disconnecting a lot lately

graceful coyote
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Same

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This always happens

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I'm not moving but it automatically passes through walls and goes into the middle of nowhere

bright robin
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Same

grand sequoia
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Same

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This has always happened to me, from the time I started the game.

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I always have to play on a VPN for this game to even be playable, but now even my VPN doesn't work.

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It just makes me so angry that I've been away from the game for a week, I come back and I can't play the game again. thumbsdown

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@hollow karma You have any idea what's causing this one? You lose control of your character, you pass though everything, going in a straight line, and the features in the map disappear. I know it isn't my WiFi, I do not have connection issues in any other games, and my WiFi is pretty fast. Previously I used a VPN (oddly enough) to get around this, but it seems the new update has rendered this workaround useless. I'm extremely frustrated right now, and I want to know if there's anything I can do, or if this is a server issue.

astral solar
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This is from your side 🤷

grand sequoia
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Well, goodbye ZombsRoyale if this is the case. I can't do anything to change my WiFi.

astral solar
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Try to use https:// it will help a little bit

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:v

nocturne agate
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this is kinda a mobile problem i can't sign in to zombs royale with google on NOX, if someone knows how to fix please say so!

sinful anvil
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@nocturne agate are you PC or mobile?

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what's nox???

nocturne agate
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pc

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nox is an emulator of android

analog pilot
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same actually blluestacks login doesnt work for me

grand sequoia
wooden wraith
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@astral solar definitely not from our side I don't think.. I have a really good pc, and this just started happening for me since battle pass was introduced

grand sequoia
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^

nocturne agate
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is there any fix

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or way to sign in

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only sign in that works for me is facebook but i don't every use that acount

lean quest
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@bright robin how you view your fps

grand sequoia
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I seriously don't understand this . I just don't. My WiFi is good, as can be seen above, I have a GTX 1050ti graphics card, I have https, the graphics are on medium but this isn't a graphics problem, I've cleared my cache, I use a WiFi adapter, this CANNOT be my problem. This is not my fault.

serene island
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@grand sequoia try making a new account with another email adress and see if it works fine

grand sequoia
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Rip my stats but sure.

serene island
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just as a test

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if it works fine it may be because ur normal account has too many friends, cosmetics etc causing lag

grand sequoia
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Okay, Ill see.

torpid hare
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Laggy

serene island
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also disable extensions and ik you have a good computer but play on low graphics

karmic crest
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Wait too many friends can cause a person lag?

serene island
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depends

grand sequoia
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Didn't work

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Tried on my alt that has no friends, still same issue.

serene island
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oof

grand sequoia
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I will try incognito mode next

serene island
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mhm

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ask sela for some help

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if it gets too unplayable

grand sequoia
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Incog didn't work

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I was on no account

serene island
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seems to be on your end

grand sequoia
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HOW??????

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I have done everything possible to run this game and yet I still can't. I'm out.

serene island
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as i said, ask sela

analog pilot
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yeah i think this is actually something you should dm sela about

balmy flower
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Hey @grand sequoia can you accept my friend request so that I can DM you

spark birch
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ive never seen jeremiah talk until now

analog pilot
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his last message was 2 months ago :0

spark birch
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Woah

old ember
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Character just freezes

karmic crest
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My screen freezes but I can rotate my character

serene island
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You seem to be experiencing a disconnection issue

karmic crest
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When I looked to the upper left of the screen I saw a red WiFi symbol

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Does this mean my WiFi is bad?

serene island
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It typically means that the connection is not perfect and will cause lag

karmic crest
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My life questions are answered

chilly rapids
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there a lag whenever i join (same with others)

karmic crest
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Wat if we prevent people from moving in the lobby

analog pilot
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that's no fun D:

chilly rapids
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ik

analog pilot
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@chilly rapids have you tried turning down the graphics?

chilly rapids
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nope

karmic crest
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For me turnin down the graphics does nothing

chilly rapids
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joking yes did not work

karmic crest
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Playing in the morning does because my connection is breader

analog pilot
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hmm okay well others have complained and jeremiah is working on implementing a solution soon

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worst possible case you have to wait a bit

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but they know of this issue and they are workin gon nit

digital glacier
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y is there no shop on the computer? is this currently being fixed?

analog pilot
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i think they're in the process of adding one

radiant narwhal
slate storm
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The game has been lagging and crashing A LOT since the new update. When will there be an end to that?

fringe pine
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^

analog pilot
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its a known problem and the devs are working on it! sorry for any inconvienence

rigid wharf
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@slate storm This lag issue actually have been kinda revole though

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When you experience the lag is it FPS drop or connection lag?

pine vapor
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You can have 0 hp and still be alive. I have a screenshot to prove.

analog pilot
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yep, your player starts at 100.5 hp

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you really dodged a bullet there

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literally

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:D

pine vapor
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so it shows 0hp but I had 0.5?

analog pilot
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yep, that's correct

pine vapor
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gg

analog pilot
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so technicallt youre still alive

pine vapor
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Good to know

analog pilot
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yeah :)

pine vapor
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I play zombs royale daily since april I think and I never saw this happen.

analog pilot
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it takes a very specific combination of damage from weapons to get to 1 hp

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0 hp*

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a lot of things can happen; you can take too much dmg, get to 0 but then die, etc

mental kiln
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crashed again

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cant play

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wait i got back in

cyan needle
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@balmy flower
I was just in a server where everyone was lagging really badly

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EVERYONE

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was lagging, not just me

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no-one could aim or shoot

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there was a 7 second delay to everything everyone did

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I counted it

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please explain the problem ;-;

ivory python
rapid slate
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OwO

craggy raven
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Superpower is too laggy

sinful anvil
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yh

topaz eagle
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Play zombs Royale?

ivory python
#

?

carmine sable
#

a guy had a rocket shooter and the rockets were tiny

ivory python
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yeah this is superpower it happens everytime the player have bullet speed

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or power i dont know

edgy coral
#

d

near oxide
#

how the hell do i get coins ?

ivory python
near oxide
#

i'm already here

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is there a timeline for the videos ?

old ember
#

Hi

ivory python
#

@old ember If you want to chat please go on #general if your chat is zombsroyale related. If it is not, go on #off-topic

old ember
#

Pls german

ivory python
#

?

old ember
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Hekki

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Hello,

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I have an problem.

ivory python
#

yep?

old ember
#

Uhhm.

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ur not an admin

ivory python
#

and?

old ember
#

you cant help me

ivory python
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maybe i can answer your question

old ember
#

i called myself shitidiot123shit

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And

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I want to remove dat

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i did it perhabs

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i wanted to do backspace

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and i did enter wtff

analog pilot
#

there's currently no way to change names on mobile, if you're on pc just click your name to change

ivory python
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If you talking about your friend code, you can't

old ember
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im on pc

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but I mean

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my accout

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my account name

analog pilot
#

your account name?

old ember
#

yes

ivory python
#

?

old ember
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not just the ign name

analog pilot
#

just click your name to change it

old ember
#

rlly?

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but not above solo

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not that

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thing

analog pilot
#

yeah, you can't change that :/

old ember
#

n

#

no

#

o

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plz

analog pilot
#

you could make a new account

old ember
#

okty

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lol im doing that rn

analog pilot
#

okay :)

old ember
#

xdd

analog pilot
#

pick a better name this time haha

old ember
#

yes xdd

#

wairt

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wiat

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Wait

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if i log in

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it will immidiately log 9in

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in

analog pilot
#

?

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sure?

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if there's a problem with your two different accounts and login info, clear the cookies of your browser (or just do it for the game)

old ember
#

yes

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ok

#

ty

analog pilot
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happy to help! if that doesn't work clear the cache as well

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you can find those under settings

old ember
#

ok

#

ty

edgy coral
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Omgggggg

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Who can help me

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Pleaseeee

ivory python
#

I can try

edgy coral
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Okay okay what is better M16 (Assault Rifle) or Pump/Tactical Shotgun

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For close battle

visual agate
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Shotgyn

edgy coral
#

Okay tyyy

ivory python
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@edgy coral well this is not a problem (bug, lag)

visual agate
edgy coral
#

I ask for help

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I didnt say ''Bug,lag**

visual agate
edgy coral
#

That is not problem :/

visual agate
ivory python
#

Yeah this channel is to report bugs and lag

edgy coral
#

Oooooo sorry!!

visual agate
#

👌

ivory python
#

XD noproblem

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👌

radiant marten
#

I cant swich guns

light crystal
#

a

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i lost my game account

analog pilot
#

what happened?

light crystal
#

Idk i think i got hack

analog pilot
#

you lost your game center account?

light crystal
#

yep

analog pilot
#

what did you use to login to zombs?

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isn't there only google or facebook

light crystal
#

facebook

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i use facebook

analog pilot
#

you should be able to redownload/log out and reconnect with your facebook account, if that's the case

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game center has nothing to do with it i believe

serene island
#

I think game center stores data for zombsroyale, not sure though will have to ask sela

analog pilot
#

if the data is connected to his facebook account, shouldn't he still be able to access it when logging in using his fb?

serene island
#

Yea it should but I think game center stores as well

light crystal
#

im back i was afk

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away from keyboard

graceful coyote
#

i crashed three times today

safe phoenix
#

why am lagging so badly

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sometimes i cant move and others i cant stop moving

wooden wraith
#

I've been crashing basically every other game lately. Sometimes I'll reconnect, sometimes I'll just straight DC

rigid wharf
#

@wooden wraith umm you should not though. Lag and freeze has been resolve at certian level.

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Now game is running smoothly

wooden wraith
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Yeah idk, it's been pretty much since the battle pass came out.

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Not my comp, I know that

grand sequoia
#

@wooden wraith Is it the problem where you lose control of your character and the map loses all features?

wooden wraith
#

yep

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and you just keep walking in one direction

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sometimes I reconnect, sometimes I don't

grand sequoia
#

Jeremiah told me to try turning off IPV6 or IVP6 or whatever it is called. This worked for me.

wooden wraith
#

where is that?

grand sequoia
#

I just googled "how to turn off ipv6" lol

wooden wraith
#

lol i'll give it a shot

grand sequoia
#

I trust Jeremiah's judgement. happy

hollow karma
#

Make sure you take a picture of your settings so you can revert back, in case you break something. We'll patch this up as soon as we can, we recommend you wait, but if you want to fix it yourself go for it :]

#

@wooden wraith

grand heron
#

yeah sometimes ill keep walking in the same direction and it gets me killed

#

sometimes the server will just crash

#

this is extremely annoying because i lose all my progress on my mission that round

#

@hollow karma what can i do? I only have 2 1/2 hours to complete my mission and everytime it does this i get screwed over

fringe pine
#

@grand heron turn off ipv6, it works for me

grand heron
#

what is that

#

whatever ill try it

analog pilot
#

does turning off ipv6 risk any damage to your computer?

fringe pine
#

nope

analog pilot
#

okay thanks :)

grand heron
#

nope

candid mesa
#

...

grand heron
#

i read about it

trail pier
#

What is ipv6

candid mesa
#

ur gey

trail pier
#

Pls tell

analog pilot
#

google it

trail pier
#

OK ty

grand heron
#

ill tell yall if it works for me

analog pilot
#

there's been a lot of reports of teaming in solos and superpowers lately

#

i feel like this was always an issue in the past but as the playerbase expands it's going to become a problem more than ever

grand heron
#

AYYYY

#

it works

#

@fringe pine thanks

fringe pine
#

NP

old ember
#

this game needs some work, I keep auto running off the map then a minute later i come back and a guy kills me, this lag needs to go away.

fringe pine
#

@old ember

old ember
#

?

fringe pine
#

hold on

analog pilot
#

turn off ipv6

#

scroll up, i think that has solved the problems with others' devices

old ember
#

i dont have windows

analog pilot
#

mac tooo

old ember
#

dont have a mac

#

c;

analog pilot
#

o

#

linux?

old ember
#

nope

#

GUESS HARDER

analog pilot
#

chromebook

old ember
#

yes

#

good job

#

heres a cookie

analog pilot
#

ty

old ember
#

🍪

analog pilot
#

is there not an option to disable ipv6 in chromebook?

old ember
#

iidk

#

im not a professional with internet connections

analog pilot
#

try googling it?

old ember
#
  1. Open Google Chrome, navigate to chrome://flags in your address bar (omnibox). Find the flag you see below (“Experimental static ip configuration”), and enable it. If this flag is not present, skip to step 3.

DNS-config-1.png

  1. Select the option that appears on the bottom of your screen to restart your device.

DNS-config-2.png

  1. Select the menu button in the upper right-hand corner of your browser window, and click on Settings.

DNS-config-3.png

  1. Under Internet connection, click on the name of your network. Then click the Network tab, select Custom name servers, and enter OpenDNS's DNS settings as shown:

ss.jpg

  1. Check your Settings

NEXT: Test your new settings →

#

is this right

#

?

analog pilot
#

think so

#

oh that's how you do it?

sullen depotBOT
#

dynoSuccess DoctorRobotz#8472 was muted

frozen lichen
#

Idk if this is a problem with my wifi or something,but for some reason,I keep walking through walls and can't even move/control my character

karmic crest
#

That happens to me too because I have slight WiFi connection problems

edgy current
#

I don’t see how turning off ipv6 would fix that issue?

#

@fringe pine

carmine comet
#

there's a bug that kicks you out of a game

tight leaf
#

Getting a dual pistol kill doesn't count as a pistol kill

#

🇷 🇮 🇵

carmine dagger
#

same

#

i cant even play a single game with this thing that @frozen lichen

#

said

old ember
#

I have a bug

#

My pp is dry and it hurts

#

@everyone

#

XD

#

@everone

#

Shoot

karmic crest
#

why does it say 2nd out of 63 teams?

#

when we won?

#

I am confused

#

Can anyone tell if this is a glitch or not?

serene island
#

@karmic crest seems to be a visual glitch

#

top right it says you are number 1 and it shows the victory screen

karmic crest
#

Ok ic thx

quick lily
#

@orchid mango my free battle passwhen i press it its not there what do i do?

carmine comet
#

I like zombsroyale

analog pilot
#

on pc? just refresh the page, it happens to me a lot

orchid mango
#

@carmine comet cool!, @quick lily There should be a battle pass there, just no challenges

carmine comet
#

:P

orchid mango
#

and try to refresh apparently thumbsup

quick lily
#

@orchid mango i need to sak you something am going to dm

orchid mango
#

k

carmine comet
#

@orchid mango can U add me in friends?

analog pilot
#

there's a small bug when changing graphics quality and zooming in/out

carmine comet
#

...

#

what is that?

#

WTF

#

sorry

serene island
#

@analog pilot how can one recreate that?

analog pilot
#

im doing it right now

serene island
#

lmk if you are able to thumbsup

analog pilot
#

okay @serene island i got it

#

i also got this

#

should i just send them here? or

karmic crest
#

Oh wat happened?

tight leaf
#

i found a mythic ar shotgun and destroyed a lot of people

#

it keeps saying that i was in a team

#

???/

#

???

tight leaf
#

ok its a permanent error

#

i have played 6 more rounds

#

at it kept sayin i was in a team

serene island
#

@tight leaf its a visual bug

#

devs are working on fixing it 😄

tight leaf
#

ok

#

thanks

#

@serene island

#

lmao

#

at 88%

analog pilot
#

is this a new problem?

#

try the https:// link

tight leaf
#

o forgot to use that

#

the page loaded up

#

thanks 😄

#

@analog pilot

analog pilot
#

np :)

tight leaf
#

😄

unkempt pebble
#

lol

tall cave
#

anyon ewanna play

visual agate
mental kiln
#

dem dudes tryna chase me but then it lagged on my side so it went on forever until i reloaded

visual agate
#

Wow

old ember
#

Lmao.

mental kiln
#

lol

old ember
visual agate
#

O ok

ivory python
#

Yep

thorn relic
#

there is a problem

#

the game just freezes when i drop my weapon in superpower mode

#

and in all modes, sometimes the weapon is stuck when i manually drop it

visual agate
#

Happens

#

A little bug

#

I believe

orchid mango
#

@thorn relic if u switch weapons too quickly they can get stuck and you cant do anything, do your best to switch and drops weapons a bit slower until its fixed

thorn relic
#

not swiching

orchid mango
#

dropping or switching

thorn relic
#

just dropping it manually

#

in superpower mode the trail of rpg is missing

orchid mango
#

@thorn relic its probably replaced by the bullet speed trail on all bullets

thorn relic
#

ok

#

will it be fixed?

orchid mango
#

@thorn relic eventually yes, there are other priorities now because it can be easily avoided by switching and dropping items slowly

thorn relic
#

ok

old ember
#

tee hee

#

oh yes

#

if u guys r stuck on the loading engine screen,

#

add https:// to it

sullen depotBOT
#

How to fix Network/Connection Issues:

- Use Chrome or Firefox
- Try https://zombsroyale.io/
- Manually select your Region

How to Fix FPS/Frames Issues:

- Use Chrome or Firefox
- Make sure your browser is updated
- Set the Graphics Quality to lowest
- Do a basic cleanup of your device
- Turn on hardware acceleration on your browser
- Zoom in (CTRL+ by default) to lower graphic quality further (may cause ui issues)

If you still experience issues please post a speed test of your internet, your country, your processor speed (CPU), and amount of memory (RAM).

old ember
#

REE.

#

?

vernal oxide
ivory python
#

0_0

rigid wharf
#

Shrek the besT!

stuck summit
#

idk about you guys but ive experienced almost no lag

thorny glen
mighty zodiac
#

fix lag

#

before the match my ping somehow goes up from 25 to 311

#

and the match starts and i have no hope of surviving

tidal lance
#

Can't speak ingame even after reloading. Enter doesn't work.

maiden meteor
old ember
#

fix the lag

maiden meteor
karmic crest
#

I think it’s lag

maiden meteor
#

it is

grand sequoia
#

You'll drink that hybrid... Eventually...

astral solar
#

@maiden meteor You probably lagged out

old ember
#

@maiden meteor that usually happens to me, it's just lag, u just gotta wait it out and it'll go back to normal

spark birch
#

@balmy flower I keep ping freezing over and over again on US West Solo Servers...

#

I don't have any unusual internet speeds....

astral solar
#

@spark birch disable IPV6

spark birch
#

I can't. I'll turn the pc I use into a brick. There has to be another way.

astral solar
#

No it won't ...

spark birch
#

Patch ETA?

#

@astral solar

astral solar
#

DM log1c

mild onyx
#

cant receive friend requests

astral solar
#

Tryo to refresh @mild onyx ?

mild onyx
#

k

grand sequoia
#

The victory screens seem very messed up for me. I was playing as myself, not a Player, and 1st out of 1? I killed myself 14 times? 😂

spark birch
#

GG

astral solar
#

@grand sequoia they already know about it

grand sequoia
#

Cool. It's pretty funny tho.

icy herald
#

(i got 79th last round)

spark birch
#

lol

karmic crest
#

It’s a glitch

#

And the devs are fixing it

icy herald
#

@hollow nebula are you actually raging bc you have to wait for like 5 seconds to replay the game that you apparently hate now?

marble glade
#

lmao

keen tide
#

My game usually crashes after it freezes

graceful coyote
#

@hollow nebula Jesus Christ can you chill

hollow karma
#

@icy herald we're fixing this, it's a visual bug :/

median canopy
#

How do I become blue zombs?

tropic oasis
#

woah, i just looked at ur profile pic

median canopy
#

Oh when I won't game it just when to the rewards and challenges I could not take a screenie

astral solar
#

Questions in #questions and you need to be useful to the community

ornate lantern
#

so i won a game today for my battle pass challenge and it didnt count and i dont know if its becuase i won in the superpower gamemode so it doesnt count or what

analog pilot
#

@median canopy it's appointed by the devs

#

@ornate lantern have you tried refreshing the page?

ornate lantern
#

how dare you ping m- oh its u

#

yes i f=refreshed

#

i even checked on mobile

#

still didnt count

analog pilot
#

hmm okay

#

i know superpower xp counts towards battle pass but do wins? because superpower wins don't count towards your solo stats

#

try a normal match?

ornate lantern
#

ya ik

#

well

#

u see

#

i dont have time lol

#

jk

astral solar
#

@ornate lantern only classic modes

ornate lantern
#

;-;

serene island
#

the hard challenges are a bit buggy

ornate lantern
#

i cri evytim

analog pilot
#

"hard"

ornate lantern
#

yes its hard when i literally started 5 days ago ;-;

rough valley
#

This game bugs the app out

#

Every round

graceful coyote
karmic crest
#

Yeah I think that is a glitch or a lag of a different type

#

It happened to me too I had 100% shield and 75% health but a guy with an AR-15 killed me in under 2 seconds and I was dodging shots left and right so idk wat happened there

obsidian basin
spark birch
#

Glitch

lapis herald
tight leaf
#

the turn off autofilll button wont work

hollow karma
#

This is a bug, thx for reporting. @tight leaf

tight leaf
#

np

quick lily
#

um what happend

#

;-;

astral solar
#

Deleted it i told you everything you needed to know

quick lily
#

i frogot

#

;-;

misty plover
#

Ur dumb

#

Basically ur the reason ur friend got muted

elder quiver
#

for some reason i constantly get kicked out of my match

astral solar
#

Disable IPV6 @elder quiver

elder quiver
#

what is tht

analog pilot
#

i think google has some good tutorials on how you can do that, pc and mac

#

it's related to your ip

astral solar
#

Just use youtube it take less than 1 min to do

elder quiver
#

thx noobhammer

hollow karma
#

@elder quiver be careful when doing so, make sure you take screenshots of your settings so you can revert back in case something goes wrong. We recommend you wait for a patch.

old ember
#

I play on pc on chrome and my game has been very laggy 😦

analog pilot
#

have you tried turning down graphics?

#

there's an option to set it to low or you can zoom in to turn it down even further

wanton linden
#

I was playing on pc on yandex and then my camera started spectate the player and i couldn't see my person

pale patrol
empty mantle
#

ummmmm every time i win it says i got 5th place...

pale patrol
#

^ also a known bug

trail pivot
#

My game keeps lagging for some reason

#

Although my internet is fine#

#

Fine*

pale patrol
#

On web version right?

#

Have you tried doing CTRL +?

trail pivot
#

No

#

Mobile

#

Verson

#

Version

pale patrol
fossil skiff
#

ripp

pale patrol
#

^

hollow karma
#

Refresh @fossil skiff

fossil skiff
#

Oke Oke

#

got them

hollow karma
drowsy charm
#

Getting more lag than before superpower mode was reintroduced

hollow karma
#

What region are you connecting to?

drowsy charm
#

Asia

ancient comet
#

hey
my friend is having problems with loading zombsroyale
when he loads in game it shows all his weapons and stuff
but the rest is black screen
any solutions?

harsh ingot
#

@old ember Because you are on the wrong servers

native beacon
#

WASD not wrking

#

@everyone

weak marten
#

why not

native beacon
#

idk

#

every single time

weak marten
#

Why cant i open chests on pc?

floral nova
delicate bramble
#

Why shop not have chests ?????

ivory python
#

@delicate bramble Well, that's not a problem (bug, lag). Please suggest it on #suggestions even if it is on the trello.

honest kindle
#

I won?

analog pilot
#

yeah, this is a known visual bug and the devs are fixing it soon @honest kindle

rigid wharf
#

@honest kindle We register this bug already, Thanks a lot for your input

honest kindle
#

Thank you so much @analog pilot @rigid wharf

old ember
#

@harsh ingot wym?

hushed jetty
#

i just had 2 people teaming in solo

#

it wont let me send the screen shot tho

harsh ingot
#

This happened to me today also. In Solo and the Special Mode

hushed jetty
#

why tho

#

are people not good enough

harsh ingot
#

I killed the Teamer, so I guess they are pretty bad. If they are good, they would have killed each other and dont think about teaming i guess

regal vapor
#

I tried dropping my gun and then i couldn't move or shoot or emote but i could see everyone moving like normal

old ember
#

Happy is Harrassing my friend @brisk pagoda
mods Can you please Ban @quick lily

#

let me give u pics

#

and tryed to steal his acc

#

hape?

analog pilot
#

please keep drama out of this, this is to report in-game problems @old ember

old ember
#

ok

quick lily
#

hi

old ember
#

well

#

@quick lily

analog pilot
#

@quick lily please avoid escalating this, do it somewhere else, #report-a-problem is for game issues @old ember

quick lily
#

um i do have a problem

old ember
#

oh

quick lily
analog pilot
#

have you tried the https:// link?

old ember
#

i do

quick lily
#

no

old ember
quick lily
#

@old ember do you know why i said that

old ember
#

yes

#

u wanted his acc

quick lily
#

cuz heban everyone in my serverhe was staying th same thing to my friend

#

i worked hard on it

#

it had 60 something people in it

#

and now itrs all gone

old ember
#

I came first but it says 93rd out of 95th place which i came in the last match not in this one!

analog pilot
#

this is a visual bug, the devs are already working on it @old ember

old ember
#

ok thnx @analog pilot

#

But would this count as a win in my profile or not? @analog pilot

analog pilot
#

of course, it's a win, its only visual

old ember
#

ok

#

Thank you very much!

analog pilot
#

np :)

quick lily
#

its still not working what do i do know

#

?

analog pilot
#

what's the problem?

analog pilot
#

you've tried the https:// link?

spark birch
#

@lavish folio I've been noticing alot of teaming lately in solo and superpower....

quick lily
#

when it gets to 100 it stops

#

back

#

no

#

can you give me link i dont know how to put it togeter

serene island
quick lily
#

thanks @serene island

serene island
quick lily
#

its still not working

#

i bet i got banned 😦

analog pilot
#

you can't get banned from accessing the game :/

#

have you tried a different browser?

quick lily
#

oh

#

no

#

the other are way to lagg

#

but i will try

spark birch
#

Why do I have disable something on my end for your game to work? Shouldn't it be the other way around?

quick lily
#

it worked

spark birch
#

This ping tyho

#

and i know its not my fault

hollow karma
#

We’re working as fast as possible, this issue isn’t from something we did. We’ve taken the necessary measures into fixing the issue. I know it’s an inconvenience to try and fix it on your end - it’s not something we recommend.

#

Also nothing we can do about people choosing to team in solo modes, it's an io game

#

Obviously we don't encourage it :/

quick lily
#

it wored now its works onj the web that i use alot

stuck inlet
spark birch
#

Glicth

graceful coyote
#

@stuck inlet It's a glitch a lot of people have been experiencing, they're working on it but it's just a visual glitch.

ember umbra
#

that happened to me as well, but i got 2nd

serene island
#

Just be patient guys, it takes time for new gamemodes

#

Also we don’t want thinks to be skill based

quick lily
#

lol

#

anime

hushed needle
#

uhm your game is broken there is no audio

analog pilot
#

is audio turned up all the way in settings? are you sure it’s not on your end

hollow karma
#

@stuck inlet this is a visual bug, if you check the top right corner it says #1

#

@old ember a new game mode takes time, it's not easy and quick to make them

stuck inlet
#

ok thx

old ember
#

lol me and my friend got #1 once but we then got put into #2

tight leaf
#

I got a zchest in the bp

#

But I can't find where to open it

karmic crest
#

Wats the bp?

serene island
#

It should be on the main home screen there should be a small chest icon

hollow karma
#

@karmic crest bp = Battle Pass @old ember yea this was an old bug we had

tight leaf
#

I didn't see a small chest

#

:`(

hollow karma
#

It should be here @tight leaf

fringe pine
#

game stopped working halfway and now i can't get back in

graceful coyote
#

Selaaaaaaaaaaaaa

#

Everyone's screen going black

#

Saying loading

fringe pine
#

^

hallow flame
#

servers are down

analog pilot
#

servers are down?

hallow flame
#

yup

graceful coyote
#

It's back for me

old ember
#

I noticed a really big bug

graceful coyote
#

I can play solo

nocturne agate
#

me screen started loading and dident stop even when i died, but i could hear what was going on.

hallow flame
#

its back on;ine

fringe pine
#

it's back now

hallow flame
#

@nocturne agate same

old ember
#

When i was playing Superpower, my game started saying loading and after waiting 2 mins it said u are in first place

nocturne agate
#

yep

old ember
#

and i checked my stats and i did not get 1 win so it was a bug

analog pilot
#

superpower wins don't count towards your stats @old ember

lavish folio
#

Sorry for the interruption, we were just pushing a fix that took servers down for a few minutes

gritty arrow
#

pc need to be able to open chest why do u need to go on moblie

tight leaf
#

@hollow karma

#

i still dont see it

#

😦

hollow karma
#

I'll pm you a sec to help you fix this issue

tight leaf
#

ok

#

😄

old ember
#

ohh

old ember
#

How am i first place in crystal clash? it should be the other team ! and even if my team it would have been ur team not me

hollow karma
#

Thats a bug, we’ll fix it thanks @old ember

trail pier
#

My game is great @Sela

#

No problems.

carmine sable
#

the xp u get from crystal clash is terrible

old ember
#

@trail pier I disagree but its your opinion my friend.

#

No problems is a really BIG stretch.

terse flame
#

Are you meant to be able to shotgun people through walls with the assault shotty?

graceful coyote
#

That's a glitch @terse flame

#

Unless it's through a window

terse flame
#

If you push up close against the wall you can deal damage :/

graceful coyote
#

Let me try it out

#

In solo

#

I'll report back in a sec

terse flame
#

It's only assault shotguns as far as I know

graceful coyote
#

Not sure what you mean

terse flame
#

hm?

graceful coyote
#

Ohhhh

#

The bullets actually came out

terse flame
#

yep told ya :<

graceful coyote
#

Yeah it's broken

#

Devs need to fix Heavy Shotgun firing through walls

terse flame
#

are you also supposed to be able to double pump?

#

don't see many people doing it but it's extremely strong

graceful coyote
#

I've never tried it out, so idk

terse flame
#

it's the same principles of fortnites double pump shotgun. ez squad wipes

graceful coyote
#

hmm... I might try it

dusky heath
#

2 people teaming on solos

#

1 was gamingkid

#

And i didnt see the name of the other one

#

Gamingkid was one of the player that was teaming

analog pilot
#

there's currently no way to stop teamers, this problem has surfaced recently

dusky heath
#

Ok thanks

vital horizon
#

I teamed with my friend but not to kill people together but to get a small circle

graceful coyote
#

Lmao

stuck inlet
serene island
#

its a known bug

#

refreshing should solve it, devs are trying hard to fix it

idle mica
#

i killed someone than his shots killed me after he died but he shot then died

#

i hate that thing

#

plz fix it

analog pilot
#

i don't think that's a problem, once you die your shots shouldn't disappear

#

it doesn't work that way irl

graceful coyote
#

yea

bleak bronze
#

lol

#

@idle mica it happens alot, it's just bad luck but it's also part of the game, trust me it has happened to me quite the number of times

hardy talon
#

im bad

#

theres my problem

#

;/

dry kraken
#

@hardy talon ill leave u a server made officially by zombs royale to help u get good

hardy talon
#

pls dont

#

<34

dry kraken
#

i just did 😀

hardy talon
#

...

analog pilot
#

use this to report problems

#

not spread copypastas :/ @rough fjord

dry kraken
#

he was already warned

hardy talon
#

ive been getting LOTS of sniper kills

#

and like

#

its not going threw

#

._.

#

hALp

dry kraken
#

@hardy talon heres one thing: deal with itcool

analog pilot
#

^^ probably not the most productive advice haha
@hardy talon do you mean sniper kills not registering in battle pass challenges?

hardy talon
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yes

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but

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i have battle pas..

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@dry kraken u can get muted for giving out false information ❤

analog pilot
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i think there has been a problem going on with different types of weapons not registering for challenges
have you tried using different snipers

dry kraken
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@hardy talon ughhhh

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@hardy talon i challenge you to a duel

serene island
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i think sniper kill thing is broken and only bolt action works

misty plover
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O no here comes the pokemon cards

hardy talon
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@dry kraken if your going to be talking about this pls say it in general and/or off-topic

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wait

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i just

spark birch
hardy talon
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dmged myself

serene island
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just go in crystal clash and play as marksman class

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should finish the challenge

misty plover
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Overmancer

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Do u use the volcano skin

serene island
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im only tier 58

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volcano skin is tier 100

dry kraken
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what tier is Goran at?