#report-a-problem

1 messages ยท Page 42 of 1

orchid mango
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@nocturne scroll on pc hit enter, u currently cannot type on mobile

night cliff
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i dont think u can send massages

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maybe go to a spa?

tight valve
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i had 1 idk whats happening by when im see some i move without pressing the keys and going the same speed through water then another one that happened to me is when i die i have to reload the page which takes a hella long time

astral solar
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You lagged out.

daring glacier
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complete game freeze still here day 3

old ember
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as for the first one, that means you lost connection

sullen depotBOT
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How to fix Network/Connection Issues:

- Use Chrome or Firefox
- Try https://zombsroyale.io/
- Manually select your Region

How to Fix FPS/Frames Issues:

- Use Chrome or Firefox
- Make sure your browser is updated
- Set the Graphics Quality to lowest
- Do a basic cleanup of your device
- Turn on hardware acceleration on your browser
- Zoom in (CTRL+ by default) to lower graphic quality further (may cause ui issues)

If you still experience issues please post a speed test of your internet, your country, your processor speed (CPU), and amount of memory (RAM).

old ember
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these tips may help

astral solar
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Use this to try to avoid lagging (:

daring glacier
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the freeze seems worse today. Havent made it through 1 game yet

astral solar
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@daring glacier The legendaries zombs are aware of this bug and will be working on a fix, thank's for your report !

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To have less freezing issue try to delete all cosmetics and refresh after every game.

daring glacier
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Thanks, will do. Does it have anything to do with the crystal 4 vs 4 match that showed up for a few hours 3 days ago? I've had issues ever sense

old ember
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Possibly? but don't know what I'm talking about soooo.
lag and crash fixes are planned for very soon however, can't promise it will fix everything for everyone

humble pelican
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My game won't let me login

astral solar
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Can you take a screenshot ?

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What are you using to log in google or facebook ?

daring glacier
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Ok I've noticed that if I leave the frozen screen open and log in with a new tab the new tab won't freeze as often. Doesn't make much sense but seems to work so far

humble pelican
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Google

astral solar
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@humble pelican Take a screenshot please.

shut zealot
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@daring glacier if ur using google chrome you can press F7 when you get in game and look at the top right should be in MBs if it goes over 460 it will freeze 100%

humble pelican
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I don't know how to

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I'm using a window computer

astral solar
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@old ember Can you help him ?^

shut zealot
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log out of ur google account first

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load the zombs website

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login to google account in the zombs website

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try that

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works for alot of people

humble pelican
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Thnaks

shut zealot
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np bud

humble pelican
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That didn't work๐Ÿ˜ฉ

latent cave
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Anyone want to squad up

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we hard carry

humble pelican
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can't till I login

latent cave
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squad 1

daring glacier
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what is hard carry

spark birch
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?

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id guess the person carrying does everything and the other person just follows their coat tails

astral solar
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@noub use proper channels next time,please happy

spark birch
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yeah

daring glacier
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sorry just trying to reply to chefmomo

sullen depotBOT
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Rule 4

Be mindful of and use the appropriate channels.

If you break a rule you may be punished with a warning, mute, or ban.

Please read #rules-and-info for the full list of rules

spark birch
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o ok

odd warren
orchid mango
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Thank you for the report, it is a known bug, I will make sure it is being worked on

austere oriole
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I want to report a problem

old ember
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go for it

austere oriole
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i want to show the picture

old ember
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DM me

austere oriole
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k

grand sequoia
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Man, lag has somehow gotten worse. I don't know how a game can lag this badly lmao.

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My graphics are on lowest, I'm in my native location, I'm using https, I refresh after every game, and now there's another new problem of very small freezes that happen once in a while that screw you over during firefights.

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I really do enjoy this game. I enjoy it when it works. But I can't enjoy it if I can't play it. I don't mean to fear-monger, but many friends I know are leaving the game because of the lag. And to be honest, I'm considering it too. Something really needs to be done about this or before you know it, this will end up like Agar.io.

dense blaze
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every time i play zombs it freezes and i cant do anything

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and the lag makes me freeze and teleport somewhere else

rigid wharf
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@dense blaze Did you try refreshing the page before playing?

dense blaze
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i do but i keeps hapening and out of nowhere i couldn't aim

rigid wharf
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Well... I know Devs are doing their best to fix this issue, for now we can only cope with this problem until it get solve for good.
These are things I do to reduce the freeze,

  • Don't stay in lobby for too long
  • Don't switch the tab when enter the game even in waiting room
  • Turn on System performance to monitor / F7
  • If you enter the game with RAM consumption above 350 Mb, then you probably don't last through the game. Just refresh and start again
  • If the RAM consumption is above 400 Mb, prepare for the freeze, usually it freeze at 460 Mb

@dense blaze

dense blaze
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ok

obtuse scroll
rigid wharf
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Chill down buddy, we are working hard to fix the problem, I understand it's very frustration not able to experience how it should be

thick marten
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@rigid wharf The game needs better servers

rigid wharf
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๐Ÿ˜ Very likely I guess but Devs know best

astral solar
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@thick marten Are you talking about lagging/freezing issues ?

thick marten
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These OVH servers just dont cut, they need to spend the money on it.

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Yes

astral solar
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It's not about better servers it's a Memory glitch :/

thick marten
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Clearly not if it only happens to some people. Wouldn't make since that the glitch happens to the same people, but only some, repeatedly.

astral solar
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MB are supposed to reset before reaching 400 MB, but on zombsroyale if you press F7 you will see it's broken and they keep going up until they reach 460 and the website freezes.

thick marten
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Some peoples memory never even reaches that high while playing, so how could it be a memory glitch?

astral solar
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Everyone get freezing glitch,try refreshing after every game and not using cosmetics that's the best you can do right now,devs are working on this glitch

thick marten
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I know people that never freeze while playing. It isnt everyone.

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And if it can be helped with cosmetics, then the developers should disable cosmetics until it is fixed.

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If it was a memory glitch, it would be an easy fix because you would just dissect and partition the code until you could isolate the issue, and then test and troubleshoot until it was fixed. However, since this has not been done for the last month the game has had this issue, it would suggest that it is not a memory glitch but rather a server issue.

Get better servers and the game will be able to handle properly. Seems more like the game cannot handle server load more than a "memory glitch" not everyone has.

polar wave
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Logged in to zombs, to play 1 game, and literally first game played, the game could not make it to the end of a single round

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Started game with 220 MB

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3 players left

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Game froze

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@plain sky @hollow karma @lavish folio

winged valley
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is it me or did the sound's changed?

shut zealot
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welcome to my world @polar wave

pale patrol
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Some of the sounds have changed @winged valley, i'll ask for you guys Tukr and Goran

winged valley
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ok

shut zealot
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its been like this the last 2 days on pc and has gotten worse each day hopefully they find a fix soon

old ember
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I bet they are fixing everything. An update might be on the rise after exiled had so many leaks

thick marten
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@polar wave read my messages slightly above.

old ember
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@balmy flower @hollow karma @lavish folio i have a glitch game mode. "crystal clash". i think it was up for like 5 min or something but anyways i still have a server of it so yeah.... i can play by myself if i duplicate my tab and ready up both tabs. AMAZING MODE, BTW!!!!! i used the sniper thingy so i had an impulse and i got out the bottom-right corner. game ended; i glided to the bottom right. then guess what i saw... the OLD ZOMBS ROYALE MAP!!! I was able to walk around it, there were no guns but every chest had a 50%-full shield. eventually, the gas killed me. but omg* that was amazing.
PLZ TELL ME WHAT IS GOING ON!!!

winged valley
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the old zombs map???

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omggg

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i wanna go back to the old zombs map

harsh gale
old ember
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@harsh gale ???

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i have no channel

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:/

harsh gale
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lol then why did you share that

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I honestly dout it is real

old ember
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I will join a clan

astral solar
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@old ember Please use the channels for their proper use.

sullen depotBOT
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Rule 4

Be mindful of and use the appropriate channels.

If you break a rule you may be punished with a warning, mute, or ban.

Please read #rules-and-info for the full list of rules

karmic iris
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I was spectating my teammates and all of a sudden I just froze at the place I died

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The chat still happens

harsh gale
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weird, but not to bad of an issue

karmic iris
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I can no longer spectate my teammtes though

spark birch
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hmmm

spark birch
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major lag for us west squad servers... 180**+** ms

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i had 334 ms at one point

spark birch
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lag is hard today.. why????

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180+ ms all day? @hollow karma pls expain whats happening

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470 ram only like 3 min into game @hollow karma pls help

old ember
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Did you ram usage ever decrease after that point?

rigid wharf
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RAM increase is very generous in Squad and Duo game play, I find that if I stand by in lobby for too long,when I enter the game i have like 320 Mb at the very beginning and it won't last the whole game. Only way to complete the squad or duo round is that get everybody to enter the game right away after refresh the page

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it works!

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@spark birch

spark birch
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mmk

mighty ore
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im on a chrome book and when i go to a new tab and wait the game crashes and shows squares up close /the grid and the screen goes black

old ember
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The lag makes the game absolutely unplayable

sullen depotBOT
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How to fix Network/Connection Issues:

- Use Chrome or Firefox
- Try https://zombsroyale.io/
- Manually select your Region

How to Fix FPS/Frames Issues:

- Use Chrome or Firefox
- Make sure your browser is updated
- Set the Graphics Quality to lowest
- Do a basic cleanup of your device
- Turn on hardware acceleration on your browser
- Zoom in (CTRL+ by default) to lower graphic quality further (may cause ui issues)

If you still experience issues please post a speed test of your internet, your country, your processor speed (CPU), and amount of memory (RAM).

unkempt plaza
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Thats why I dont play this game anymore before the fix. My k/d got already f**ked up because of the whole issue

spare grotto
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does anybody else have sound problems with only this game on Chrome? Or massive lag problems with Firefox? Or know why this game looks so different on Edge?

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The Chrome sound problem is the most important to me.

rigid wharf
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Firefox is not really recommend. Chrome performance is much better.
What sound problem are you referring to? @spare grotto

spare grotto
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No sound at all!

astral solar
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@rigid wharf He doesn't have sounds on zombsroyale website but has it on every other website.

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Reported @spare grotto we will see what we can do ^^'

spare grotto
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For the last month the sound would some times work and some times not. the last week I havent been able to get it to work at all.

rigid wharf
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Have you check the sound control panel?

spare grotto
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Sound works on firefox and edge, but the lag over there is BAD!

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Yes!

sullen depotBOT
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How to fix Network/Connection Issues:

- Use Chrome or Firefox
- Try https://zombsroyale.io/
- Manually select your Region

How to Fix FPS/Frames Issues:

- Use Chrome or Firefox
- Make sure your browser is updated
- Set the Graphics Quality to lowest
- Do a basic cleanup of your device
- Turn on hardware acceleration on your browser
- Zoom in (CTRL+ by default) to lower graphic quality further (may cause ui issues)

If you still experience issues please post a speed test of your internet, your country, your processor speed (CPU), and amount of memory (RAM).

astral solar
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Have you tried this and play with firefox ?

spare grotto
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I have reinstalled chrome. I have reset the settings.

astral solar
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You have sound on other website right ?

spare grotto
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Sound works in firefox but lag is BAD!

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I have sound everywhere else and on all sites and browser games but this one.

rigid wharf
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Yeah, Firefox won't work especially now

spare grotto
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I cant really play this game with no sound.

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A side question, why is there no grid on Microsoft Edge??

spark birch
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?

mighty marten
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15 ping | 3 ghz cpu | 4 gb of ram

strange crane
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@spark birch why is your nickname a "!" if you only send "?"

spark birch
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idk

polar wave
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Satelliting - Today at 2:45 PM
I know people that never freeze while playing. It isnt everyone.
And if it can be helped with cosmetics, then the developers should disable cosmetics until it is fixed.
If it was a memory glitch, it would be an easy fix because you would just dissect and partition the code until you could isolate the issue, and then test and troubleshoot until it was fixed. However, since this has not been done for the last month the game has had this issue, it would suggest that it is not a memory glitch but rather a server issue.

Get better servers and the game will be able to handle properly. Seems more like the game cannot handle server load more than a "memory glitch" not everyone has.

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@hollow karma @lavish folio @plain sky interesting points that @thick marten brought up, any thoughts?

plain sky
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@lavish folio @hollow karma

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Yeah weโ€™re reading these @polar wave

spark birch
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why is there to selas

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two*

rigid wharf
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Yang is now call sela too

polar wave
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That's Yang @spark birch

spark birch
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ohhhhh

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y yang

polar wave
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@plain sky Any timeframe in sight, regarding fixing the ongoing issues with the game?

plain sky
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Ping @balmy flower

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Jeremiah is our backend networking guy

polar wave
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Last game was updated as June 3-5 with changes by Sneeza, which did indeed help with freezing, but introduced drop frame issues. However over the past 15 days it's been getting worse by the day

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@balmy flower any insight into a potential solution?

old ember
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Um yang?

old ember
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i had 0 hp once

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im on pc too

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i dont have screenshot tho ;-;

hot wharf
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once you reach 100% on loading screen, it keeps loading

shut zealot
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@old ember it happens its a known bug

old ember
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ok jst wanted to let u guys know

spark birch
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its not a bug actually. The Devs made it so you have 100.5 health, but it rounds down (i dont know why) to 100 to it can appear as if you have 0 hp

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@old ember

old ember
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xD

spark birch
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ikr

obtuse scroll
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could you please work on the freeze and lag issue? I`d rather have less freeze & lag but no outfits etc. - i mean a funtioning game is basically most important - right?

shut zealot
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@obtuse scroll they have been notified of the issue and are working on a fix thats from yang the owner of the game

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u literally scroll up and u can see it

obtuse scroll
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๐Ÿ‘Œ

frail heart
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You guys have a serious memory leak

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According to the stats when pressing F7, I started at 300MB memory, all smooth and then suddenly jumped 100MB with a load of lag and then it kept climbing before eventually crashing 463MB

shut zealot
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@frail heart its a known issue they are trying to fix it most people are effected by it

frail heart
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Cool

unkempt plaza
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@shut zealot yes they are working since weeks without success

serene island
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@unkempt plaza actually last time they had the fix fast but they waited for pushing it with the nest update. Idk why

unkempt plaza
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@serene island ok. But if the freeze issue would be the only problem.... The second annoying issue after freeze is the connection issue(you cant move). Theres actually alot which makes the game not playable... btw congratz for rare role

serene island
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Hmmm. Idk about the connection issue. I have a trash iMac and a decent WiFi connection and my game works fine without the connection issue. In fact I havenโ€™t even crashed. @unkempt plaza

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Try switching off extensions while playing and use low quality always

quick gate
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everytime i am not on the game for like 1 minute or more

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the whole game freezes

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which makes me have to close the tab and open it again

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reloading it

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just freezes again

serene island
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yes its a recurring problem that devs know about. Hang in there until devs fix it. Sorry for inconvience

quick gate
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i was happy when you fixed the landing lag

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but now freezing is even worse

serene island
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yea hopefully devs are working on it

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fix soon ๐Ÿ˜„

sullen depotBOT
#

How to fix Network/Connection Issues:

- Use Chrome or Firefox
- Try https://zombsroyale.io/
- Manually select your Region

How to Fix FPS/Frames Issues:

- Use Chrome or Firefox
- Make sure your browser is updated
- Set the Graphics Quality to lowest
- Do a basic cleanup of your device
- Turn on hardware acceleration on your browser
- Zoom in (CTRL+ by default) to lower graphic quality further (may cause ui issues)

If you still experience issues please post a speed test of your internet, your country, your processor speed (CPU), and amount of memory (RAM).

serene island
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try these and see if it helps

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@quick gate

tight leaf
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very very laggy

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OOf

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...

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RlP

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R I P

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?

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O O

dry kraken
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highly suggest chrome over firefox

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its runs much faster

spare grotto
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For anyone else that is having problems with sound in the Chrome Browser I found the fix!
3 Step fix -

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1.) In the URL bar in Chrome, type the following:

chrome://flags/#autoplay-policy

2.) The heading "Autoplay Policy" should be highlighted. In the dropdown menu to the right, select "No user gesture is required"

3.) A window will pop up at the bottom prompting you to relaunch Chrome. Do it, and re-test your browser for sound.

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I hope this works for others.

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(Please Pin For Others)

old ember
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sadly none of these lag reducing options work

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Well they do, but not enough

old ember
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Zombsroyale keeps freezing on my windows 10 computer while I'm play8ng with my friends

deft viper
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anybody noticing input lag on us east servers?

spark birch
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refrsh after EVRY game

void bronze
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Why do I keep dropping weapons

muted turtle
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today i would be playing and then all of the sudden it lags and im back in the lobby

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this is annoying when your about to win

blazing stratus
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Sometimes the game doesnt sound :v

rigid wharf
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@blazing stratus, please make sure if your did not accident turn mute the game sound otherwise see the guideline above

worldly rock
#

I can't put memes from ifunny

orchid mango
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@worldly rock you need the uncommon zombs rank to post links/images i believe, you get this rank automatically by being active and typing.

worldly rock
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Oops

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I didn't mean this chat srry

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I meant in other one

daring glacier
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the mb get up to 460 then freezes everytime

orchid mango
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@daring glacier, thank you for the detailed report, i believe that number is fairly accurate, I also believe it is being worked on and should be fixed soon

old ember
#

h

grand sequoia
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I think it's 470 that's the cap. I was able to play for a while on about 469 before I froze

rigid wharf
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@grand sequoia well.. I was told that the cap is 480 Mb but really when it above 460 Mb it could freeze at any point

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Usually not more than 2 minutes

grand sequoia
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This is just pathetic. Even after refreshing every single game, I still freeze nearly every time. I just don't understand how this can continue to get worse.

spark birch
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try restarting router

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@grand sequoia

jagged olive
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Ok now it freezes every single time I play a match. I'm tired of it.

serene island
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Pray for an update that fixes it

grand sequoia
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See that right there is just stupid. I shouldn't have to pray to just be able to play a game.

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The game should work, or at least have alternatives or a fix I can use to make it work. Not just "oh well, just sit back and hope they care enough to do something."

serene island
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Yea well we canโ€™t really do anything about it. Itโ€™s frustrating. Yes. Hopefully update soon ๐Ÿ˜ฆ

final parcel
grand sequoia
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I feel you. Hopefully indeed.

spark birch
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game glitched so that i had no inventory, no options, no mini map.... wtf?

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it HAPPNd again?

pale patrol
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No HUD?

spark birch
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wtf

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ya

pale patrol
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They are working for a fix i'm pretty sure, it's a known issue

spark birch
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mmk

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its hannd twice now

astral solar
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Faux_pas it happen sometime when you spectate,just refresh ^^'

wooden wraith
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Last 2 days I've had my screen freeze like 5 times, before I had it happen maybe a couple times in the past few months

unkempt plaza
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All these prays, hopes and believes.... It will be not fixed in a week, also not in the second week or 3. Play something else guys because I heard this "it will be fixed soon" already month ago

old ember
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Wait huh

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How is....

winged valley
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brooooo

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can we please do something on the randon screen freezes on the middle of the match

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please

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its so annoying

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the screen just freezes for ever

rigid wharf
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@winged valley Chill down, buddy. they are working on it. Surely it will get fix soon.

winged valley
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ok

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andd it happend again

serene island
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This channel should be on lockdown. Devs know what the glitches are and no new glitches or bugs have been posted and everyone is spamming about the screen freeze glitch which is unnecessary since the devs already know about this. Literally the same people spamming in it for over a week

grand sequoia
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Not spamming, it's a legitimate concern that we want fixed???

spark birch
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ya

rigid wharf
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I could totally relate to the difficulty but most of them are not problem report though, it's more like complaining. I understand you have to dump it out somewhere. Perhaps keep it in #general so we leave this channel for a really problem report.

blazing coral
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froze here

orchid mango
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ty for the report, we already have the exact number i believe (i dont remember it) and it is being worked on, thanks for providing info tho @blazing coral

astral solar
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It freeze when it go over 460 MB.

orchid mango
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^

blazing coral
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yep

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this is what Ive said like 1-2 months ago

sullen depotBOT
#

How to fix Network/Connection Issues:

- Use Chrome or Firefox
- Try https://zombsroyale.io/
- Manually select your Region

How to Fix FPS/Frames Issues:

- Use Chrome or Firefox
- Make sure your browser is updated
- Set the Graphics Quality to lowest
- Do a basic cleanup of your device
- Turn on hardware acceleration on your browser
- Zoom in (CTRL+ by default) to lower graphic quality further (may cause ui issues)

If you still experience issues please post a speed test of your internet, your country, your processor speed (CPU), and amount of memory (RAM).

astral solar
#

^That doesn't help to whoever used the command

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You can only refresh after everygame and stop using cosmetics and hope you don't freeze until it's fixed.

orchid mango
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ik

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just comparing to his

spark birch
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please fix the game

pseudo tulip
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this lag

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its been more than 2mins

spark birch
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there a re tourney matches trying to be played!!!!!!!

orchid mango
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lol

dull bolt
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It won't let me join a server

pale patrol
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Does it show any sort of message when trying @dull bolt ?

old ember
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the ads never load ;-;

dull bolt
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@pale patrol yes

dapper thunder
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why is it lagging so bad with the upload spikes

thick marten
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@rigid wharf The problem is, that is the only real glitch with the game. The game in terms of performance and usability is the only actual problem. The guns work correctly, there doesnt seem to be any actual glitches/bugs found by users.

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@hollow karma @lavish folio I hope you guys read my messages above for a possible alternative issue that might be whats actually wrong since it doesnt seem to be what you guys are telling people to say it is.

old ember
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Don't ping the devs

dapper thunder
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ping them

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dont tell him what to do

old ember
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He will get muted

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Then who's fault will that be

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They know about these issues no need to ping them.

pale patrol
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Possible explanations:
2) People have fast hands. The player could have used a reverse impulse to pull you in through the door and quickly swapped to a pistol, unless you saw it happen directly.
3) Sometimes effects seem to not show. I've got thrown due to an impulse grenade and it didn't render the effect.
It can be something else entirely, but I do not believe it is a "hacker" as you have stated

shut zealot
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u seem to find alot of hackers white shadow

polar wave
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I've played over 4000 matches, never once suspected any sort of cheating

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That's not to say, how many times i've died due to poor game performance, that's entirely a different story... I dont like being salty... Hope something is being done about it

shut zealot
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same goran

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cant even play a full game without it freezing

polar wave
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^^^^^^^^^^^^^^^

serene island
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lol

orchid mango
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or when you close the door you got pushed inside, it depends where you close it from and it can be weird sometimes @old ember

molten umbra
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The game logic is entirely server sided. Plus the game client is not in javascript (asm.js) so it's significantly more difficult to reverse engineer (but not impossible). That being said, it's highly unlikely that true cheating is possible outside of aim botting.
I've personally found 2 different people using auto aim. I know they used auto aim because every single time they would take a shot they would clearly "snap". Meaning the aiming wasn't natural. One of the two people didn't kill me, but he kept snapping his aim between 5 to 6 different people because it was at the beginning of the game and there were multiple people (some armed and some unarmed) all around within range.

heavy moth
#

so i was with a friend on duo's and somehow we got seperated and i accidently clapped his booty flapps with a flamethrower

torpid heart
#

^ Iโ€™m no help, but just wanted to let you know that Iโ€™m rolling oh my

old ember
#

I refreshed the page

#

but this didnt fix

thick marten
#

@hollow karma @lavish folio Has anyone checked to see if this is a IPV4/6 issue?

frail heart
#

The freezing?

spark birch
#

cant play superpower mode on pc???

#

oh yeah, super high ms rn... HELP??

old ember
#

You can't did you try refreshing?

spark birch
#

plenty

old ember
#

Hmmm

#

I would ping a dev but I'm not sure

serene island
#

yea

#

suddenly got 100 ms on superpower mode

#

:/

old ember
#

The effects really lag things out

serene island
#

@thick marten the freezing is a memory allocation problem

old ember
#

It does lag but I don't care

#

This was my favorite modes.

serene island
#

lol it lagged to a point where i couldnt piock anything up

old ember
#

The gas came in with the effects on and it was terrible.

thick marten
#

@serene island Obviously it is a memory problem, but it doesnt seem to be what they are suggesting with just being a memory glitch

serene island
#

omg

#

i just lost control of my player and im not lagging

#

hes moving my himself and i can see him taking damage and im still bumping into things and things are rendering

#

and i died

#

oof

blazing coral
#

this is the third time that I can't finish because the game froze

#

the game is unplayable on power mode

#

dafu

wooden wraith
#

The game is freezing soooooooo much today

#

Literally 7 times I've frozen

orchid mango
#

@modern yarrow you have to have uncommon zomb for that

sullen depotBOT
#

What are the roles and what do they mean?

Legendary Zombs: These are the devs & creators of ZombsRoyale.io
Epic Zombs: Moderators appointed to help manage members, chat, and issues
Rare Zombs: Appointed members to help manage chat & issues
Uncommon Zombs: Auto-assigned members who are active

old ember
#

@modern yarrow You get uncommon zomb through being active on the server, if you have a bug or issue that you want to send a picture of, then you can DM me

polar wave
#

@plain sky @hollow karma @lavish folio hey, @thick marten has some interesting ideas he would like to share with you regarding a potential fix for the current game issues, when you guys have a minute to hear him out

old ember
#

This is a big problem for superpowers gamemode. if u put a squad or duo and invite ur friends, when they are in ur team press superpower mode and u can play duos or squads on superpower mode. i saw some squad doing it and i think its not fear.

#

u cant shoot or kill ur teammate but u dont see his name. U can revive him 2 if he is knocked

serene island
#

Yea

#

I saw it happen yesterday but I thought I was going nuts

astral solar
#

@old ember I reported it,let's hope it get fixed soon ๐Ÿ˜ƒ

old ember
#

๐Ÿ˜„

obtuse scroll
#

I wanna CONGRATULATE: my game now only freezes 72% of all games I played today. It is an improvement from 100% freezing. But it still sucks. In the past you had already a better solution to reduce freezing - i really dont understand why you offer a worse option with more lag & significantly more freeze when you already had a decent game running...

old ember
#

Hey don't ping all of them

#

Or the devs

astral solar
#

@old ember Just scroll up Yang has talked about freezing.

old ember
#

See what?

#

Me neither

#

Hmmm

#

if ur game always freeze u probbalbly have bad comp or mobile u still can choose an option to lowest graphics that will probbably help a lot.

warm bone
#

i have a mythic getting killed my commons tf

#

5 damage with a rare ar

#

omfg

unkempt plaza
#

@serene island That's exactly what i mean with "connection issue". You loose the control and you move automatically

old ember
#

I can't log in with my google account. I play on pc, but on a platform called Bluesacks

#

*Bluestacks

astral solar
#

That's not the servers @unkempt plaza,that's your connection ๐Ÿคท

#

@old ember Don't use bluestacks,just use a browser.

#

Oh wait you are using bluestacks to buy cosmetics ?

old ember
#

yeah

astral solar
#

If so : try logging out of your google account and log back in to your google account from zombsroyale website

old ember
#

ok

misty prairie
#

Bluestacks being an emulator could cause problems with it

old ember
#

I can log in with facebook, but not with google. Plz fix it

serene island
#

@unkempt plaza it was different. Everything was still rendering but I couldn't change directions

spark birch
#

oof

lone kestrel
#

why the loading button is taking too long ..
i have some problems to join to my acc .. ?

#

yes its full but keep loading

#

same..

#

its on 75%

#

its fine

#

its probably the net

#

and rip my pc too

#

thanks anyway

#

๐Ÿ˜Š

hushed needle
#

there is to many teamers

old ember
#

That's a problem that is currently being worked on. Just sit tight. There is a bug where duos and squads can get into superpowers together. @hushed needle

spark birch
#

tEAmErs???? much popular rn

#

antway to fix this? NO!

#

teamed again

old ember
#

How many people are teaming?

spark birch
#

its really only is super power. and its always teams of 2

#

its getting annoyin

old ember
#

Every game?

spark birch
#

no. liek ive played 7 or so, and teamers appeared in 2

old ember
#

These guys must really suck at the game

spark birch
#

ikr

#

its hard espically in uperpower to take them in

old ember
#

It's called solo for a reason you don't need someone to carry you.

spark birch
#

like the word team should be banned

#

from chat

#

lol

old ember
#

At this point in super power it's cheating because they know they have the advantage with those crystals.

spark birch
#

welp gtg

old ember
serene island
#

@old ember its actually a glitch. where you can bring a partner in

#

i played duo superpower with dat boi

#

but its getting patched soon so oof

spark birch
#

i ran into a team of 3 IN SOLOS!!!!

#

IN SOLOS

unkempt plaza
#

Guys, teaming is possible at superpower mode?!? I just knocked down someone in superpower mode and he died automatically after i killed his friend too

old ember
#

This is a bug that is being worked on.

empty sinew
#

hola

obtuse scroll
#

ok, congratulation. Now the game freezes in less than one Minute, sometimes even 10 seconds. game becomes worse & worse...

unkempt plaza
#

Okay thanks

old ember
#

Are you sure you are not on the kills leaderboard?

wooden wraith
#

oh you're right lol XD

#

give it to me

old ember
#

@old ember can you DM proof of cheats that you've encountered? as often as you say it happens I've legit seen no cheating before. I mean unless you count teaming.

#

video perhaps?

#

** **/shrug

frail heart
#

Are you sure they're not just seeing you fire bullets and shooting back towards you?

#

I do that sometimes

#

They can be way off screen and I'll still get them

old ember
#

I know your not going to believe me cause the only explanation to you is that they must be cheating, but after thousands of games I aint once seen anyone that appears to be hacking or cheating.

the very few exploitable bugs there are in the game you haven't even referenced. something like a 'screenhack' that you think you are seeing is most likely someone that heard where you were, saw you firing, appeared on their screen for a moment, or is hiding behind your ui elements, tho more then likely is a stray bullet.

it's incredibly easy to line up a shot on someone that is running away from you, and still shoot them with a bolt as they leave your FoV.

#

out of 50k+ members on this server there are maybe only two others that have reported hackers in game killing them. (that I've seen)
if these were truly as prevalent as you believe you surely would not be the only one encountering such a thing

daring glacier
#

mb starts at 214 in solo game, keeps climbing and freezes at 468mb Can't get through most full games. everything unequipped and lowest quality.

carmine comet
#

LAAAAAAG

dapper thunder
#

@old ember nobody is cheating.

#

I have one of the highest stat lines on the leaderboard and way too many hours in this game, I've yet to see a cheater.

#

so I reckon you're just experiencing bursts of lag.

frail heart
#

@dense fable @hollow karma @lavish folio Could one of you guys publish a version with the "WebGL Memory Size" in the build settings set to 2048 for those of us that have the RAM to spare? Plz and thank you

old ember
#

this game is unplayable because of these lag spikes

tired rain
#

@hollow karma There is duos in superpower??

#

I downed someone and they got picked up

marble glade
#

they know..

#

your like the 300th person to say that...

tired rain
#

ok

#

Well sorry I just noticed

spark birch
#

in squads, two sperate sqauds teamed... wtf!!!!!!

#

mmk

unkempt ivy
#

E

serene island
#

@old ember I for one get many offscreen kills and it isnโ€™t that hard

daring glacier
#

this freeze is killer... game starts at 215mb slowly goes up to 450+ and freezes . All cosmetics off, lowest graphics what else can I do?

serene island
#

Refresh after each game

daring glacier
#

cant get through a game

shut zealot
#

pray they come up with a fix soon

#

all u got

shut zealot
#

F7

daring glacier
#

I could get through a game and just refresh past few days now I cant get through a game

serene island
#

Try disabling extensions if you have any

daring glacier
#

killed all, tried on opera too. its just game play have 200+ speed

#

Love this game.... I'd take massive lag above this

#

It was perfect for me until a week ago. dont know what went wrong

#

patience......

#

yeah actually when that crystal game showed up for a few hours is when it started for me

#

feels good to not be alone lol

#

back to try again weeee

shut zealot
#

i havent been able to play for 4 days so its ur turn to freeze

old ember
#

hm... whatcha got?

daring glacier
#

how I pray your not trolling

heavy moth
vale ledge
#

its lagggggggging alot

#

pls fix it

#

there is nothing wrong with my wifi its giving around 80 mbps

sullen depotBOT
#

How to fix Network/Connection Issues:

- Use Chrome or Firefox
- Try https://zombsroyale.io/
- Manually select your Region

How to Fix FPS/Frames Issues:

- Use Chrome or Firefox
- Make sure your browser is updated
- Set the Graphics Quality to lowest
- Do a basic cleanup of your device
- Turn on hardware acceleration on your browser
- Zoom in (CTRL+ by default) to lower graphic quality further (may cause ui issues)

If you still experience issues please post a speed test of your internet, your country, your processor speed (CPU), and amount of memory (RAM).

rigid wharf
#

@vale ledge It's very likely that's not your Network, game is under optimizing right now, we experience lag a lot but it will get fix soon

tight leaf
#

The zombss friendly emote wouldn't show on my screen

old ember
#

How I can buy items in pc?

astral solar
sullen depotBOT
#

Rule 4

Be mindful of and use the appropriate channels.

If you break a rule you may be punished with a warning, mute, or ban.

Please read #rules-and-info for the full list of rules

astral solar
#

And you can't buy cosmetics on PC,download the app on iOS/Android and buy crates then log on to that account in PC and you will have them.

#

And you can also get cosmetics by playing to get Season rewards.

old ember
#

Whenever i kill a person in super power mode it doesnโ€™t give me the crystal

astral solar
#

@old ember When he die it should drop in the floor,when you kill him you don't get it instantly you have to pic it.

wind pier
#

asd

astral solar
#

@wind pier Post only problems here.

sullen depotBOT
#

Rule 4

Be mindful of and use the appropriate channels.

If you break a rule you may be punished with a warning, mute, or ban.

Please read #rules-and-info for the full list of rules

#

dynoSuccess VUฤฐTT10; OฤŸuzHan 16#4418 has been warned

wind pier
#

oรถรง

old ember
astral solar
#

@old ember This is nothing,when the game is about the start and you lag this happen ^^'

strong fulcrum
#

That happened to me a lot of times while I was fighting and I think this bug should be fixed.

trail robin
#

y'all need to fix your lag

#

Every 3rd game and when I get really far all of a sudden lag and I need to reload and lose everything

spark birch
#

refrsh after every game

trail robin
#

i think you guys should make a downloadable version for PC

karmic iris
#

I have froze again

#

This is getting stupid with all the freezing

#

Bec ause Everytime it does this I am actually doing good

spark birch
#

Game of solos started at 330mb. i froze at 464mb. WTF!?!?!?!

#

game is simply un playable. you're losing users, like a game of solos when the game was good could be likw 105-6, now, the most peaople i see in a game is MAX 80. oh yeah, heres why the game is unplayable: I started a game of solos. **SOLOS&& at 239 ms. ended around 400mb? WTF! this game suks. fix it pls, or you're gonna soon have sqaud games or 30, oh wait, that already happens

#

game of solos started at 228mb, ended at 370mb

stuck summit
#

@! 100% agree, i understand its a small team, but they've had 3-4 months to fix this problem, yet the lag is still unplayable.

spark birch
#

ikr

#

plz fix this

brisk hull
old ember
#

Hello

#

Hello

#

Have you seen my YouTube channel I would really appreciate it if you checked it out.

#

Plz

#

Hello?

spark birch
#

GAME FROZE

#

@hollow karma

#

whats happening?? you guys are losing users incredibly fast

#

the game freezes all the time??

#

teh game is done with. theres no point whatsoever in playing anymore with out freezing and teaming has gone unrestricted forever and is still a problem at large

pale patrol
#
  1. Freezing is being dealt with.
#
  1. Teaming in what
#

Teaming in solos is useless, there is duos for that. Teaming in superpower mode is just a bug and is also being fixed

scenic siren
#

I know that there is duos, but what I mean by teaming is when some random guy comes up to a random person in a solo game, types into proximity chat "team", the other guy accepts, then they dont kill each other and double team everyone they come across till endgame. There should be a report button for if you get killed by people who are doing this.

#

Yea, there will be friendly fire to them, but it gives them an unfair advantage @pale patrol

shut zealot
#

i think ur making into a bigger deal then it is who cares

#

just go learn how to deal with 2v1 in squads or duo solo not hard

scenic siren
#

@shut zealot i know but he was just wondering what I meant by "teaming in solos is possible".

shut zealot
#

im just saying reporting them for doing something that doesnt even benefit either of them isnt worth adding a button for

scenic siren
#

yea but it could also help stop ppl who are hacking as well, im just saying this would be a nice bonus

#

and there technically is benefit to it, because some people who can take down 1 person might not be skilled enough to take down 2 at a time. so this could give the 2 ppl teaming an advantage.

shut zealot
#

for the love of everything holy no one is hacking why is that always the first response to anything

obtuse crater
#

On pc, it keeps crashing. I don't know if it is just my computer

shut zealot
#

that just shows someones skill level that doesnt mean teaming in solo should be a reportable offense they should just get better at the game

#

@obtuse crater its a known issue they are working to fix it no ETA on when it will be fixed

vague nexus
#

It glitches my outfits from my other acconunts to my currents account. Not a big deal but gets kinda annoying

spark birch
#

fix freezing issue immediately

#

FIX

#

pls

#

its obnoxius

#

FIX

astral solar
#

We can immediately if you know how to code a fix @spark birch.

rigid wharf
#

@spark birch you are complaining about the issue every day Faux, They can work as hard as they can. Please be a bit more understanding

spark birch
#

ok sorry

rigid wharf
#

It's ok, I understand it's frustrating.

torpid belfry
#

ok

void root
#

i don't care if you run out just make me lag

old ember
#

i cant screenshots how i fix that

pallid remnant
#

Hi, i have a problem with the game, when i press 'Play' i not enter in the game. When i play in duos or squads my teammates can join and me not

#

I'm a Argentinian boy, and my english is very bad

#

If you can help me, i apreciatte that

marble ruin
#

Because uou arent a Uncommon zomb if you really need to explain. The problem with a screen dm one of the rare zombs or epic @pallid remnant

#

So you still canโ€™t post screenshot yet

pallid remnant
#

I do not see any sign about it, it just reappears the 'Play' box. Before I could play and now I dont

marble ruin
#

You can dm me the screenshot of your problem in direct messages and iโ€™ll post the screenshot

#

@pallid remnant

pallid remnant
#

I send you friend request

marble ruin
#

No need but ok you can just click on my profile and press โ€œSend Messageโ€

#

This is where you press play loads and yeah the button goes back to difault no matter the region neither the connection it has happened to me countless times but goes when i reload zombs

#

So i can relate to his problem but then only on IOS

thorny raft
#

hi

marble ruin
#

If you have nothing to report about any problem ingame please talk in #general

uneven topaz
#

Zero hp

marble ruin
#

Nvm that iโ€™m having a seperate problem of my own and i see that other have it aswell on both PC IOS & Android it really doesnโ€™t happen often for me but it does occur once or twice in a while basicly when your team mate loses HP it sometimes doesnโ€™t show left corner down and wont change i wanted to report this problem before yet had no screenshots so it couldnโ€™t be verified what i said was true or not i did get a screenshot in the end while watching my friend stream on PC Squads i can say itโ€™s also on mobile yet sadly i didinโ€™t take the screenshot in time

serene island
#

Yes both are known glitches

marble ruin
#

Will they be fixed in the next update?

serene island
#

Hopefully

marble ruin
#

Ok thanks for the information ๐Ÿ˜

old ember
odd warren
#

Thanks @marble ruin ๐Ÿ˜„

marble ruin
#

Np

#

Zandel thats not a glitch it when a few people either got theyโ€™re game frozen or were afk since when you go to the edge of the map it at one point drops you automaticly on the same time so that the reason

bitter belfry
#

fix lag backs

#

and freezes

#

please

marble ruin
#

Being worked on

#

I hear

orchid mango
#

these are already known and being fixed, @bitter belfry please upvote #polls if u want freeze glitch fixed thumbsup

marble ruin
#

It would suprise me if someone downvoted probably never played the game lol

bitter belfry
#

lol

#

i play on a mac

#

usually no lag

#

ik its not the best for gaming

#

but it shouldn't lag still...

#

or freezze

#

@orchid mango I already voted there

orchid mango
#

cool

marble ruin
#

Same hehe

rigid wharf
#

@old ember what is it doing here exactly?

misty prairie
#

this is a zombs server not krunker @old ember lol

shut zealot
#

this white shadow is a hacker magnet

marble ruin
#

I say no more..,,,

mild pine
#

i was playing superpower LTM and apparently it was on duos??

serene island
#

@marble ruin sometimes 5 people can join a squad and it glitches everything out

#

@mild pine yea that is also a glitch

old ember
#

I have a problem i want admin but i doesnt work

serene island
#

.....

full atlas
#

HallsueAs told me to shut up

serene island
#

.....

stuck summit
#

this game is actually losing players because of the insane lag

tired rain
#

^

#

close all your other programs @stuck summit reduce stuff running in the background

old ember
#

hola :2

#

:3

thin escarp
#

on the computer version i have had trouble with my charicter move after and longer than ive pressed the button and my putton pressing for shooting is 5 sec after i press

#

i mean it shoots 5 sec after i press the mouse

shut zealot
#

hit F7 see what ur ping is

thin escarp
#

okay

strong fulcrum
#

@warped badger duo-4

#

ARYT#9122

cursive dawn
#

Buddy, not in here, this is report a problem

#

not Looking For Group

#

@orchid mango can you sort this out pleae

strong fulcrum
#

@warped badger ARYT#9122

orchid mango
#

You told him nicely, thats all thats needed

#

ye lol, i got it

strong fulcrum
#

oo[s

#

oops* wrong channel XD

frail galleon
#

I referred 10 of my friend to download zombs royale and they used the referral link but still I didn't get the referral items

orchid mango
#

@frail galleon make sure they click it on mobile, download thru it, and make a new account, still can glitch but please confirm they followed those steps

frail galleon
#

Yes they did

#

Sir

#

Please help

#

I love the referral items

#

They did follow the steps

lavish adder
#

I Have A Bug Look

#

can U Fix It

marble ruin
#

Seems like you became the hulk so easier to hit a target thats annoying

old ember
#

yes i have freezing all the time ๐Ÿ˜ฆ

stark fern
#

The game remains on the loading screen! (iphone 6s iOS 11.4)

stark fern
#

@old ember my connection work perfectly

#

Yep thx @old ember

crisp owl
#

yesterday i was playing with no problem and no lag . today i log on and there is so much lag that i cant eaven play because the frame rates are so low

#

and i have a gaming pc and i can play very well at max options but today not

#

pls i want to fix

young musk
young musk
#

oh and every body can actually

old ember
#

Woah everything is huge

unkempt plaza
old ember
#

Glitch

astral solar
#

@unkempt plaza This problem is know about this already ^^

old ember
#

It's being fixed

unkempt plaza
#

Ik i heard that days ago already. Its just funny to meet teams

old ember
#

But there are teamers even without the glitch. I don't care too much because I killed two yesterday. They sucked

#

So now I know if I find teamers they probably suck at the game.

latent walrus
#

I can't use the referral emotes on PC/Website

old ember
#

?

#

You have them or you can't get them

sullen depotBOT
#

How do I use my sprays?

For mobile - tap you character twice.
For web/pc - Press the T key.

How do I use my emotes?

For mobile - tap your character.
For web/pc - Press the B key or right click.
oblique notch
#

hola

astral solar
sullen depotBOT
#

Rule 4

Be mindful of and use the appropriate channels.

If you break a rule you may be punished with a warning, mute, or ban.

Please read #rules-and-info for the full list of rules

oblique notch
#

hola

sullen depotBOT
#

dynoSuccess Anuvis 56#6346 has been warned

old ember
#

Help my menu is going crazy

#

I'm trying to play duos but if I put a code it randomly puts me on superpower

orchid mango
#

@old ember there is currently a bug where u can join a party with a solo person that selected superpower and you can play duo or solo superpower, it is being fixed soon. if u want to play normal duos make sure the guy u r joining selected normal solos or duos also.

old ember
#

Its not that it is on normal duos

#

But ok thx

tired spindle
#

deagle to op

deft viper
#

NOPE

crimson knot
#

hi

#

i died because of the dumb reloading time

astral solar
#

How is this a problem ?

#

@crimson knot

chrome tinsel
#

ther is a problem about the ads and lag badly

#

i have 20 meg per a second wifi how is this possible

#

add shop soon

spark birch
#

@chrome tinsel make sure to refrsh after every game, try restarting router, and the devs are wokring on it, go to #polls

crimson knot
#

Make the reloading time slower

spark birch
#

that problem cant really be fixed on their end. You, however, can check internet connection becuz slow connection=longer reload time

chrome tinsel
#

tnx @spark birch

spark birch
#

np

carmine comet
winged island
#

Relod your page

modern canopy
#

How i can write a sentence?

spark birch
#

what do you mean @modern canopy ?

astral solar
#

Press enter on PC @modern canopy,you can't on mobile.

sullen depotBOT
#

Rule 4

Be mindful of and use the appropriate channels.

If you break a rule you may be punished with a warning, mute, or ban.

Please read #rules-and-info for the full list of rules

spark birch
#

i was rubberband lagging off of 25-41ms, 56-60fps and 391 mb.... can some one explain plS???

#

...

#

another problem: team of three in duos?? it that aglitch or what?

spark birch
#

...

void root
#

so randomly i suddenly lose connection to the server, and it makes EVERYONE move to the last direction they were walking in. i can't even control my character. everyone also no-clips through anything.

old ember
#

@spark birch it is a glitch people are taking advantage of it.

bright robin
#

sometimes when rearranging inventory a slot gets stuck in mid drag and you can no longer reorganize. persists unless you refresh the page. here, 2 slots got stuck..

pale patrol
#

People have reported before, from what i've been told it happens due to trying to drag and drop items too fast

#

Devs know about it, was being looked into

old ember
#

lllaaaaaaag

obtuse scroll
#

the last 7 times I was playing squad or duo the game was freezing

flat socket
#

not sure if anyone experienced this before
i was playing super-power-mode when i saw two people teaming, but then end up they are actually a Squad (they were actually knocked out instead of eliminated)
but HOW?

astral solar
#

@old ember No,you are wrong.

flat socket
#

gg almost thought i found cheaters

astral solar
#

@flat socket It's a glitch that we are aware off,it's beign fixed.

fickle phoenix
#

pls fix this @hollow karma

astral solar
#

@fickle phoenix Just click on solo and click on squad again and don't ping devs.

fickle phoenix
#

oh ok

#

but i cant even play

#

im even pressing the plsy button

astral solar
#

Refresh @fickle phoenix

fickle phoenix
#

yes it worked!!! thx @astral solar

brittle heart
#

game freezing constantly

umbral storm
#

my game wont load in, i tried several times on browser and it just stops at 100% and just freezes and crashes whole the browser, any way to fix this?

#

ping me if you have a solution please. ๐Ÿ˜ƒ

#

Okay, thanks

#

but the thing is, it wont load, i dont have lag, the whole game doesnt load

#

while loading till you can start it just stops at 100 and does nothing

#

i tried 10 times already

#

doesnt work

#

but i have that with a lot battle royale browser games

obtuse lance
#

The game lags a lot, and I know it might seem like my internets bad, but I've tried 2 different connections and the same thing happens. Are the servers doing okay?

carmine comet
#

again, LAG

sullen depotBOT
#

How to fix Network/Connection Issues:

- Use Chrome or Firefox
- Try https://zombsroyale.io/
- Manually select your Region

How to Fix FPS/Frames Issues:

- Use Chrome or Firefox
- Make sure your browser is updated
- Set the Graphics Quality to lowest
- Do a basic cleanup of your device
- Turn on hardware acceleration on your browser
- Zoom in (CTRL+ by default) to lower graphic quality further (may cause ui issues)

If you still experience issues please post a speed test of your internet, your country, your processor speed (CPU), and amount of memory (RAM).

astral solar
#

Try this @obtuse lance @carmine comet.

gentle bolt
#

theres this stupid ass problem where you drift off the map and the server crashes. I just got a mythic AR-15 and a mythic scar, I also had a flame thrower I was top 10 and then that happened. This has happened at least 10 times so I want to let you guys know that.

misty prairie
#

It happens when you lose connection @gentle bolt

gentle bolt
#

oh ok thx @misty prairie

sharp scroll
#

Germany

umbral pulsar
#

xD @sharp scroll

stuck summit
#

and when i use the emote the bubble is blank

spark birch
#

for sure aglitch. i know there has been a lot ogf issues with the refer a friend rewards

stuck summit
#

yeah

#

but ive only referred one friend so im not sure about others

old ember
#

Anyone have the glitch where if you click you dont want fill teammates you still get them?

orchid mango
#

its a known glitch @old ember

weak nacelle
#

that crying emote looks disturbing lmao

old ember
#

@orchid mango okay i was just asking

#

chill br0

spark birch
#

i dont see the chaos

#

...

old ember
#

I was playing with a friend and he was healing and when i throwed a bomb red (idk the name) he cannot walk

orchid mango
#

i think you mean the reverse impulse grenade, and do you have any more info? he was healing, he got pulled by it, he cant move? also any screenshots? @old ember

spark birch
#

like wasnt able to move whatsoever

#

spin at all?

shut zealot
#

i hope thats legit cause i wanna troll mah teammates

old ember
#

I take one screenshot

#

but

#

i deleted it accidentally

#

and cant get it again

spark birch
#

@old ember its most likely a glitch that can be fixed, lets just have a dev expolre ur problem in depth

old ember
#

okay

#

he was healing with a small potion

spark birch
#

?

old ember
#

but I pushed him to another small potion then he can walk

spark birch
#

could he spin but not move?

old ember
#

yes

serene island
#

@old ember did any other app on his computer open. Sometimes when im playing and an app open up for an update i freeze and i cant move

old ember
#

nope

#

only google chrome

spark birch
#

like if i open challonge or maybe twitch in the background, my game lags a bit

#

have him try restarting pc?

#

if any more problems persist, ask overmancer, gtg

#

and gl

old ember
#

ok

granite smelt
#

i sometimes get this glitch where it's showing a black ring from the emoji selector and it doesnt go away. it's rare but it forces me to reload the page completely to remove it away

shut zealot
#

its could practice to refresh ur browser after every game anyways

#

good*

hollow nebula
#

Recently I become to face with connection (I guess) problem.
Initially everything works fine, but later game stops to react on my keypress and continues to move my person in one direction.

#

Like I'm pressing some direction button.

#

So it continues to walk through all building and/or water without decreasing speed.

pale patrol
#

So you phase through buildings?

hollow nebula
#

On my client. On server - my person stuck somewhere and get killed

#

I have seen this behavior previously few times.

#

But today I played 3 times, and I got this in each run

#

Even tried https + changing region without any success

pale patrol
#

I've heard of this problem before.. I've phased through buildings a few times but it would snap my avatar back after 10 seconds, hasn't happened recently..

hollow nebula
#

i think client looses connection to server

#

and continues rendering walking animation

pale patrol
#

If you can try to record it somehow and DM me it, i'll confirm it and make sure the developers know it's still a problem

hollow nebula
#

ok

pale patrol
#

Doing my best here, haven't heard of that problem a lot

hollow nebula
#

but I recommend to add some big red warning over UI: "You have connection problems"

#

or with similar text

#

like in other games

#

this will help to identify problem

pale patrol
#

On mobile, it will say your connection is unstable, but there is no web warning as far as I know

hollow nebula
#

is that real connection problem or some deadlock in code

#

I'm playing on web

pale patrol
#

Alright, record it, DM me, and i'll see what we can do from there

hollow nebula
#

ok

vernal oxide
#

i have a issue

normal sun
#

I have a issue

vernal oxide
#

my mom wont let me spend any more money

arctic stump
#

lol

twilit gyro
#

i've been hit by this bug waaay too many times. the input is locked, i can spin but keep going in the direction i've been going at the moment it froze. happens when i attempt to drop an item by drag and drop. it seems like this bug happens mostly(only?) when dropping/moving slot 2, although i could be wrong. browser is chrome

twilit gyro
#

i tried. doesn't fix it

#

sometimes it locks the input, sometimes the slot just glitches out

cyan bramble
#

I have a problem

#

The Game always says I have a unstable connection and I always lag

#

I don't know what to do

vale ledge
#

lagggg

gaunt fox
#

the game is lagging today

spark birch
#

yup

old ember
#

A lot of lag and freeze!

spark birch
#

im not having any. what browser do you use???

stuck summit
#

the zombs friendly emote is bugged on pc, ill show

#

it works on mobile but not pc

spark birch
#

a glitch/bug. there has a been many bugs with the "refer a friend' thing

hushed needle
#

it says zero wins on my duo wins even though I got like 40 please fix this no one bieleives me that I have like 40 duo wins

daring glacier
#

is the freeze getting worse? or just worse this time of day I havent got through a single game yet

#

or lag?

#

haha freeze in airplane new one

void root
#

no dude that's superpower mode

echo sonnet
#

Ha

#

I'm downloading pubg mobile

#

@echo sonnet

#

My username on zombz is codboss356

daring glacier
#

no I meant my game completely froze before I even dropped lol

#

ok froze in 7 of 10 just cant play during daytime

vague nexus
#

I claimed free gifts on the app ( there's an option claim free gifts every 3 hours) but then when i loged in on my PC the gifts still didn't show up even after 3 gifts. It's a big deal but it's kind of disappointing.

worldly shoal
#

Referral bug

#

I referred 8 people and only 1 registered

serene island
#

@worldly shoal make sure they logged in

#

@old ember you probably were reloading

echo epoch
#

Hi, I wanted to ask you a question since I did not know how to solve it. I have a failure that I can not unlock anything, I'm level 19 and where this is indicated there are only black spaces. As I have this level I think there are several things that can be obtained, BUT I CAN NOT! Hehe I hope you help me. Thank you.

pale patrol
#

@echo epoch You're level 19 in-game, but you don't have the hammer or any of the level-up cosmetics?

echo epoch
#

No :/

pale patrol
#

So you can see it, but it says Locked at the bottom

#

?

serene island
#

Can you take a screenshot or picture

echo epoch
#

Ehh no, only my level appears, the other pictures are in black

#

Ok

spark birch
#

is this mobile or pc?

echo epoch
#

Pc

spark birch
#

have you tried refreshing the page?

echo epoch
#

Yes

#

I do not know why but I can not send the screenshot

spark birch
#

ur not an uncommon zombs yet

#

dm me the screenshot

echo epoch
#

ok

storm vapor
#

so i was playing a game and a hacker was going LIGHTNING FAST and started killing EVERYONE

odd warren
#

superpower mode?

storm vapor
#

lol but seroiusly

odd warren
#

what mode

spark birch
#

r u sure it was a hacker or was it just somebody with notable skills at the game???

storm vapor
#

XXDXDXDXDX

#

DXDX

#

DXXDX

#

F

#

FDS

#

DSF

#

DS

#

skrt

#

sker

spark birch
#

@misty prairie ^^^

odd warren
#

k

sullen depotBOT
#

dynoError I can't find user @storm vapor.

spark birch
#

some one rage quie

#

quit*

old ember
astral solar
#

Refresh @old ember ?

old ember
#

nah nvm

#

i found the solution

#

just had "https://" in front of the URL

#

yuss

astral solar
dusky pollen
#

lag is real

sullen depotBOT
#

How to fix Network/Connection Issues:

- Use Chrome or Firefox
- Try https://zombsroyale.io/
- Manually select your Region

How to Fix FPS/Frames Issues:

- Use Chrome or Firefox
- Make sure your browser is updated
- Set the Graphics Quality to lowest
- Do a basic cleanup of your device
- Turn on hardware acceleration on your browser
- Zoom in (CTRL+ by default) to lower graphic quality further (may cause ui issues)

If you still experience issues please post a speed test of your internet, your country, your processor speed (CPU), and amount of memory (RAM).

void heath
#

It is unbelievably frustrating to be trying to grind solos and have my game freeze every single time even with refresh right before game. It was never this bad for me and I have no idea why it is now. Killing my motivation to wanna play the game and stay on leaderboards. (I have also done all of the things listed above)

shut zealot
#

@void heath everyone is dealing with it right now bud only advice is playing during off hours when the games have maybe 60 peeps those seen to be freeze free

leaden dove
#

Or win on mobile ;)))

void heath
#

I like tukrs idea better lol

#

@shut zealot also saw you in the kill feed during a tournament match of mine earlier lol

main cairn
#

There is a way to glitch into superpower in duos

#

idk how tho just happens

void heath
#

Also my game never seems to be freeze free. It is definitely better at latter hours but I always have to refresh. At least for the last couple weeks

#

You can also do it with squads @main cairn

main cairn
#

oh

frail galleon
#

I have aproblem

radiant narwhal
#

no it didnt i can move

#

like i could move but that wont go away

#

wierd

thorn valley
#

@old ember

radiant narwhal
#

ok

#

its on the computer version

thorn valley
#

Hola

#

Meteos para hablar

old ember
#

Cuando entro al juego me carga el 90 o el 100 y luego no me lleva simplemente esta cargando

thorn valley
#

Unit there in europe

#

For tawlk

radiant narwhal
#

it only happends on the top team

old ember
#

When i in the game and is loading arrive to 90 or 100 but i cant Play

#

Dont load after

thorn valley
#

No in asia

old ember
#

I refresh all times but it happen

#

@old ember

#

Okay

#

Thanks

#

In going to see

shut yarrow
#

What happend to the people

#

Thereโ€™s no one

#

In the game

#

Oh

#

Can it be fixed

#

Ok

#

๐Ÿ‘Œ

#

Still doing it

#

The glitch

#

Ok

#

My connection is fine

#

K

shut zealot
#

@shut yarrow is it freezing

shut yarrow
#

No

jade sapphire
#

upon entering the new mode the second time

#

is that 50v50...?

#

isn't the new mode crystal clash

#

then i'd say that's not the case for me :P

#

well

#

i was stuck at that screen

#

not exactly like freezing

#

but i have to refresh

#

there are no button to click to leave

#

what do you mean exactly

#

it's unlikely to be related to connection speed at all..

#

?

#

it is technically different from freezing

#

well i posted it here 20 mins ago

#

scroll up and you will find it

#

oh and sometimes i can't select a loadout that doesn't even have a "already taken" on it

#

oh

#

nice

kindred heath
#

why cant i use a loadout?

#

ooh

jade sapphire
#

it happened again

#

the crate is shining

#

indicating that is not a freeze

#

ping is stable though

fickle phoenix
#

i cant join the new mode crysltal clash

#

pls fix it and im using google chrome

sly ermine
#

Alright

#

So everytime I play a regular game

#

It's alright for a while

#

0 lag, good connection...

#

But then all of a sudden, my character starts floating around the map and I can't do anything

#

I can only see it float across the map, through houses, through water, through trees, etc.

#

Then after a while (15+ seconds usually) it turns back to normal, but I often find that I'm then suddenly situated in the gas

#

Or I'm shot to death by others

#

who apparently didn't have the problem or some weird magic shiz

#

FIX IT!

#

Yeah, so there's something wrong with the game trying to connect to folks

#

Devs gotta fix connection

#

Bruh

#

So many folks are very active and help everyone

#

Yet it's random people like UPCOM1NG and OOF becoming rare zombs

#

accept it

astral solar
#

@old ember You won't get it by complaining and only helping to get it.

#

@sly ermine It's your connection...just buy a better connection ๐Ÿ˜„

jade sapphire
#

well rip

sly ermine
#

@astral solar It's not

#

Really

jade sapphire
#

don't think that could be solved just by buying better connection lol

#

it's more of a incompatibility i think

sly ermine
#

Bro

#

I got great internet

astral solar
#

@sly ermine Play with F7,next time it happens you will see that your MS is high

sly ermine
#

Yea

#

I constantly play with F7

jade sapphire
#

lol

sly ermine
#

and I know the ping shoots to the level of 1000s

jade sapphire
#

never know F7 is a thing

old ember
#

Its Crashing

#

The Game

sly ermine
#

Yeah

#

The game is bugging, not my internet

#

it's the game that can't sustain a decent connection

old ember
#

Yes you Right!

#

Wtf

#

Load The game New

tiny basalt
#

OMG!!

dry venture
#

crystal crash not working even at 1 ping and 15mbps speed

vale cairn
#

At the bottom of the map where there is a rectangle of 6 houses the one on the right side on the top is glitched. When you creep up outside the door the inside doesn't appear.

#

so its on purpose?

stuck summit
#

no it always happens

#

its just a glitch

#

it stays

#

its not just "oh it happens once in a while"

#

it stays

#

@old ember

ripe tendon
#

how come I have 0 HP but im still alive? sorry I cant show you because I can't post any pic somehow

astral solar
#

Because you actually have 100.5 hp

#

so you had 0.5 hp left

shut zealot
#

it hapens bc you have 100.5

#

grr

ripe tendon
#

lol k? idk

fossil flax
#

ihackedit

#

just kidding