#report-a-problem

1 messages · Page 26 of 1

hollow karma
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@woeful dragon try turning on hardware acceleration, it's likely the root of this problem if you continue to have it let us know

fading imp
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bruyh

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Thats not a bug report

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thats a ""my internet is shit report

hollow karma
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Not sure what the issue could be @old ember, the more detail you can provide the better - it could be anything with what information that is provided right now

upper jacinth
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Game crashed a lot of time

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I mean

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the screen froze

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literally

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refreshing solves it

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but it cost me a few games

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maybe 1 in 10 games the game woill crash

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I remember pressing tab and the game froze

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@hollow karma would that be helpfu;?

hollow karma
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A few questions; when your game crashes does your browser crash with it? What browser are you using?

upper jacinth
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No. Browser is Google Chrome

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I can refresh

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browser is fine

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but the screen freezes on the spot

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no sound

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just the image of the forzen screen

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i can easily pressed refresh or f5

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@hollow karma

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Pressing tab might have cause dthe game to crash, it's one in 10 though

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weird

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I only open that tab (zombsroyale) + other tabs on other window (youtube)

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Maybe I must have triggered something

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either way Im off, cya in 12 hours

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gotta sleep

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3.36am here

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Also leaderboard have been frozen for 5 days, no update yet

ebon dove
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My problem is that sometimes when I drop from the bus there is an indicator that I need to press e to open a door

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It just stays like that until I actually open a door

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I can't open chests or loot boxes while it's up

upper jacinth
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^

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also that

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Sometimes I go to an ammo crate

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it shows: Press e to oipen door

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making obtaining ANYTHING impossible

ebon dove
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Exactly

upper jacinth
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since when u press e nothing happen

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u cna open doors still

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but items such as crate, ammo box and chest does nothing

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which means

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u technically lost

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unless u win via melee

ebon dove
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You just need to open one door to repair it

still lantern
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my partner can join but i cant

astral solar
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y my noob hammer doesnt oneshot

halcyon oxide
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@still lantern thats not the games problem, thats your computers problem

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@astral solar irm pretty sure, noobhammer is not supossed to one shot

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I have problem where I was playing with a group, but when I went in, it said, server is full, and I got placed into a duos game while I was by myself

fathom stream
fathom stream
old ember
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hi @fathom stream

sullen depotBOT
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dynoSuccess ToT#8729 has been warned

halcyon oxide
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wow dyno

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u do it like 30 minutes after....

naive prairie
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Whats up with the game
It froze and now the page (after I reloaded it) is blank

vital horizon
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So on my laptop when i play zombs royale it says I need to make sure hardware acceleration is on but i can't find a way to turn it on
Not really a problem

copper peak
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I had good internet and then all of a sudden my guy just walks off the screen and then teleported back where he was orginally was then it crashed please fix this

hollow karma
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What freezes?

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@vital horizon just google how to turn on hardware acceleration for whatever browser you're using

old dagger
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This has been a problem for me as not many people may of noticed this bug that has annoyed me for so long

Why do you drink potions from the bottom and not the lid? (aka animation issue)

old ember
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Bug Contracted Someone named Sumething wrong Treep How did he know it was me

halcyon oxide
#

@vital horizon you don't need the hardware acceleration

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@copper peak That is lag, it is not the servers problem but yours.

copper peak
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@halcyon oxide it not my problem

halcyon oxide
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@copper peak When you are playing a game, your good wifi connection also depends on your GPU and first of all, your connnection to the server itself

jaunty copper
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got Mythic on 3rd box too!! 😭 never happens

halcyon oxide
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Nice

jaunty copper
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had to break the boxes to open, then couldnt interect to pic them up 😭

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to just closed Chrome, start again i guess.

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never had this issue before ; (

halcyon oxide
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yea, theirs nothing you can do except turn on hardware acceleration.

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@jaunty copper i dont think the mythic thing was a glitch

old ember
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@jaunty copper it was known glitch that was "patched", just close the tab and re-open

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you dont have to restart chrome

halcyon oxide
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yea

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thats what he means by restarting chrome

stiff condor
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the server is not working because i pushed play button

old ember
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one of my quest is to play 2 50v50 rounds but 50v50 is over and the quest is worth 200 xp :(

halcyon oxide
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Yea, I think that is a visual glitch

old ember
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:/

halcyon oxide
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Idk, I have no info from mods

misty prairie
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from my knowledge when you dont finish a daily challange it stays there till you finish it and it may be stuck there now

plain spear
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Today's quest is get 50v50 something.......

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Play 2 50v50... lol

halcyon oxide
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@misty prairie you should contact like one of the legendary zombs

misty prairie
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it being fixed right now just wait a tiny bit

halcyon oxide
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@plain spear Lurphy said it is getting fixed

misty prairie
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should be fixed now guys

sullen depotBOT
#

How to fix Network/Connection Issues:

- Use Chrome or Firefox
- Try https://zombsroyale.io/
- Manually select your Region

How to Fix FPS/Frames Issues:

- Use Chrome or Firefox
- Make sure your browser is updated
- Set the Graphics Quality to lowest
- Do a basic cleanup of your device
- Turn on hardware acceleration on your browser
- Zoom in (CTRL+ by default) to lower graphic quality further (may cause ui issues)

If you still experience issues please post a speed test of your internet, your country, your processor speed (CPU), and amount of memory (RAM).

hollow karma
#

We've also fixed the 50v50 quest, thanks for the reports guys!

halcyon oxide
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Thx sela

late trail
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it will not let me join a game

halcyon oxide
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That is either your wifi, or your computer

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do you have hardware acceleration on?

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@late trail

late trail
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yes

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ok

old ember
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@hollow karma np :D, and whens the next update coming out?and if you don't knomw do you know what time it is around?

hollow karma
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We update pretty sporadically, but mostly around midnight PST - no ETA on the next update yet. You can check #❤update-log❤ to get a sense of how often we update.

old ember
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when i log in my Gmail account, and try to play, i dont have any sounds :c when i log off and play with a guest profil, i have sound.. what can i do about it?

halcyon oxide
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I think that is just a temperary glitch

old ember
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:c

halcyon oxide
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did you reload your page?

old ember
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yeah and i tried diffrent profiles, no sounds. only on guest

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i restartet my computer like 10 times ^^

halcyon oxide
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what about ctrl-shift-r

old ember
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i will try ^^

hollow karma
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@old ember try using FB instead

old ember
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i did

hollow karma
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This is very strange and shouldn't be happening whatsoever..

old ember
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doenst work

halcyon oxide
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im confused too

hollow karma
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No one else has had this problem and it doesn't sound like it's on our end

old ember
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uff

hollow karma
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Try doing a clean reinstallation of your browser

old ember
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why does it work then on a guest profil

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i did

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with chrome

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and firefox

hollow karma
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Strange indeed...

old ember
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deinstall both

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no addblock ofc

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its since today

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yesterday it worked perfectly

hollow karma
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We haven't done anything on our end since yesterday..

old ember
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and its 100% not my mic ^^

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hmm strange

hollow karma
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Except the 50v50 quest edit about 20 mins ago

halcyon oxide
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@old ember when did your glitch start?

old ember
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like 5-6 Hours ago

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the sad thing is, the game is kinda impossible without sound ;/

halcyon oxide
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@hollow karma are there personal preferences?

old ember
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what do you mean with that? ^^

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oh

halcyon oxide
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maybe the game set your sound?

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i have no idea

old ember
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nope. hmpf, sad. It was a great time playing the game i guess..

hollow karma
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Yea it's not on our end for sure if the game worked fine yesterday.

halcyon oxide
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wait. Click on you settings

old ember
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ok

halcyon oxide
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turn your master volume to max

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and effects

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see if it works then

old ember
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still no sounds.... ahhh sad :/

halcyon oxide
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and is your volume muted when you play?

old ember
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you mean chrome?

halcyon oxide
#

no

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when you play the game, there is an option to swich off the sound

old ember
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oh, yes it is on ^^

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but no sound

halcyon oxide
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and you clicked onthe settings icon

old ember
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yep

halcyon oxide
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and put them all to max?

old ember
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all max

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to the right side

random sequoia
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r u sure

old ember
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all

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yes

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xD

random sequoia
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are u on windows

old ember
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windows 8 o.O

random sequoia
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if ur on windows press fn then the up arrow key

halcyon oxide
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his volume is at max

old ember
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what is fn?

halcyon oxide
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the fn key

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on your keyboard

random sequoia
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fn is a key on the keyboard

old ember
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when i click it, i am on windows

halcyon oxide
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?

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no there is a certin fn key

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that says fn

old ember
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like if you click the windows button

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i know i clicked it

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the i am at search list on windows 8

halcyon oxide
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fn then f12

old ember
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oh

halcyon oxide
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what is the volume bar at?

old ember
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notinhg

halcyon oxide
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yea

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that is why

old ember
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no

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wait

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click it

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but guys

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i have windows 8

halcyon oxide
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its the same

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g Win-C

old ember
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i mean i click it FN + F12 and nothing happens

halcyon oxide
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Use Win-C

old ember
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ok

halcyon oxide
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then drag it all the way up

old ember
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you mean the windows volume right?

halcyon oxide
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yea

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is it max

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??

old ember
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it is on 100. I mean i played pubg all day long, so i have sound everywhere

halcyon oxide
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So is it only zombs?

old ember
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but not when i am looged in my acc

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yea

halcyon oxide
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or is it the entire chrome

old ember
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thats what i say

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only when i looged in

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when i am looged off i have sounds

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noo chrome is fine

halcyon oxide
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hmmm.....

old ember
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i can watch youtube etc

halcyon oxide
#

Parkutan. I will look into the problem

old ember
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allright, ty ^^

halcyon oxide
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is it muted?

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is the volume muted?

old ember
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can u eventuelly speak right now? maybe its easier than ^^

halcyon oxide
#

what?

old ember
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speak on discord

halcyon oxide
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well, you can talk, but I dont like talking

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for privacy reasons

old ember
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i mean, that would be easier. but if u dont like to ^^

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i have everything on sound

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nothing is off

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everything is 100%

halcyon oxide
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Do you use pc?

old ember
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loud

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yep

misty prairie
halcyon oxide
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this is a problem

old ember
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i guess

halcyon oxide
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lurphy, his sound broke when playing zombs

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and his sounddoesnt work

old ember
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only when i am loogin in a account, guest profil works normal :/

misty prairie
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oh sorry.I should read

halcyon oxide
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yea, its really weird, even sela doesnt know

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@old ember i have an idea

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it might not work tho

old ember
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am i maybe banned from sound or smhg? xD

halcyon oxide
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na

old ember
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WAIT

halcyon oxide
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ok...

old ember
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on facebook i have sound BUT WHY NOT GMAIL :C

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i dont get it

halcyon oxide
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hmm....

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try gmail now

old ember
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i did

halcyon oxide
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do you need to play on gmail?

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or are you ok with facebook

old ember
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i am lvl 11 almost D: but i guess if nothing works, i have to play on facebook ^^

halcyon oxide
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try to go to history

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then press clear browsing data

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then go to advanced, clear all cache, and other stuff

eternal wren
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Getting better

halcyon oxide
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@eternal wren what?

jaunty copper
halcyon oxide
#

this is a common question.
Just reload the page

jaunty copper
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:!

old ember
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i tried it, but it still didnt fix it :/ it is alright, facebook works too. Ty for your help guys 😃

halcyon oxide
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sorry i couldnt help more

old ember
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its ok 😄 have a great night ^-^

fathom stream
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What's the problem?

halcyon oxide
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Her game is still laging

misty galleon
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he*

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lol

halcyon oxide
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he

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sorry

misty galleon
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nah it's fine

halcyon oxide
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its hard on discord

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like

fathom stream
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@Parkutan#2233 there is a setting for sounds and refresh page if your sound is gone

halcyon oxide
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no

fathom stream
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@old ember

misty galleon
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I'm on US-East (I live in Pennsylvania) and having insane server lag and I did the fixes I was suggested.

halcyon oxide
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lucy, he tried hat

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are you sure its your server mogan

fathom stream
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@jaunty copper might be computer problem if it froze :/

misty galleon
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Well my friends are lagging too

halcyon oxide
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are you guys using the same wifi

fathom stream
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Sometime it's computer issue

misty galleon
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No

fathom stream
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clean up some of your space

misty galleon
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I'm not sure if it's a computer issue I have 900GBs left on my PC

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And 16GB Ram

halcyon oxide
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sdd or hdd

misty galleon
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HDD

halcyon oxide
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hdd could be the problem

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but when did this start?

misty galleon
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Just like an hour ago

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2 hours ago

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The game was fine

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No lag at all, but now it got super laggy for some reason

halcyon oxide
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do you and your friends use the same isp

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??

misty galleon
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No

halcyon oxide
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Sorry, i need to think.

fathom stream
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might be lag spikes

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or server issues

jaunty copper
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@fathom stream tbh it probably was. I was clicking around tabs and different programms. probably overload the CPU, ty

old ember
#

Hardware acceleration on?

covert wave
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I got #1 for at least 3 rounds this week and it didn't show in the leaderboard

misty galleon
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Yes

jaunty copper
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never happend before, for god reason

fathom stream
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@covert wave leaderboard is slow right now

covert wave
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oh

fathom stream
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the devs are aware of that

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the new leaderboard is coming soon

old ember
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Did you try both http and https?

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@misty galleon

misty galleon
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Yes

open crane
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I keep disconnecting for the server

fathom stream
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@open crane check wifi

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if you keep disconnecting it's wifi problem

misty galleon
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I can connect just fine but the games are super laggy and I know it's server lag cause inputs get super delayed and it starts walking on it's own O_o

open crane
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i have good wifi connection

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tho

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@fathom stream

fathom stream
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the only reason why people disconnect is wifi :/

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@open crane maybe the connection is good but not stable

open crane
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oh well then idk what the problem is

old ember
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Try forgetting and re-connecting pw @open crane

halcyon oxide
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@old ember https and http are nearly the same, just https is more secure

open crane
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it still does not work 😐

halcyon oxide
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what is your problem

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like problem problem

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not....uh..

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yea

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@open crane

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what is the glitch

open crane
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i keep disconnecting if you didn't read the chat @halcyon oxide

crude olive
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lag

idle helm
#

sound for me is not working

jaunty copper
#

i switch my weapons then i losed all control of character for 20 sec, it was hell

#

one wepon was hovering over the other in the tab where u sort ur weaps out

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and my guy just wouldnt responsed to anything in-put/controls

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omg

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wheres it over layying?

idle helm
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for some reason my sound is not working

hollow karma
#

What browser are you using

plain sky
#

opera

undone topaz
#

safari

idle helm
#

chrome

plush olive
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chrome is good

fathom stream
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@plain sky ai Yang got a new fish?

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I need some for my soup

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煲汤煲汤!

cobalt gorge
#

Too much lag

sullen depotBOT
#

How to fix Network/Connection Issues:

- Use Chrome or Firefox
- Try https://zombsroyale.io/
- Manually select your Region

How to Fix FPS/Frames Issues:

- Use Chrome or Firefox
- Make sure your browser is updated
- Set the Graphics Quality to lowest
- Do a basic cleanup of your device
- Turn on hardware acceleration on your browser
- Zoom in (CTRL+ by default) to lower graphic quality further (may cause ui issues)

If you still experience issues please post a speed test of your internet, your country, your processor speed (CPU), and amount of memory (RAM).

wide wren
#

the word that means to help someone is censored

#

@ssist

fallen smelt
#

@fathom stream soup soup

glass siren
#

hahaha i did @neat galleon

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..andd my gpu sux...

#

Browser: Chrome
Chrome auto-updates
Wait, they have that now

light lantern
#

I cant do 4 players

old ember
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Its not added yet @light lantern

harsh bolt
#

there is still no squads @light lantern

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maybe in sooner updates squads will be added

plush olive
#

when i get shot my character freezes...

harsh bolt
#

maybe you clicked out of the game

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or maybe you forgot to click the movements

elfin ermine
#

my personal stats are still not showing up

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on the leaderboards, i was told my stats would be highlighted in purple?

devout owl
#

your europe server lag to much this morning

glossy venture
#

my leader board doesnt update? it is still the same as a couple days ago?

halcyon oxide
#

The past said that for the leader board to integrate means that it won't be up for awhile

old ember
#

I have a lot of lag and i choosed the right region

halcyon oxide
#

That is because your wifi connection might be bad

misty prairie
#

@old ember read pinned messages on this channel and look at the third one

old ember
#

I have a pretty good internet yesterday it was all fine

misty prairie
#

Are you using https in front of zombs?

old ember
#

yes

harsh bolt
#

The game broke

misty prairie
#

What’s wrong with it @harsh bolt

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@old ember so you did every thing under the pinned message?

old ember
#

not yet

harsh bolt
#

Its dosent move or anything

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Its like frozen

misty prairie
#

Try refreshing @harsh bolt

harsh bolt
#

welp The web is dead

misty prairie
#

@old ember try everything on the pinned messages

harsh bolt
old ember
#

Sill a lot of lag maybe are the servers i will wait then i will try again anyway thx for the help

#

still*

halcyon oxide
#

Are other people using your wifi

harsh bolt
#

My name and equipped stuff keeeps getting reseted like unequipping my stuff

halcyon oxide
#

Are you reloading the page every time?

harsh bolt
#

no

halcyon oxide
#

Take out the party invited

elfin raft
#
  1. Also got unequipped.

  2. Chrome 66 update broke my sound. Google "chrome 66 no sound" and you'll see there were related changes.

plain sky
#

Anyone else getting network lag, when they were not before?

harsh bolt
#

@plain sky

plain sky
#

thx i was asking if anyone else was lagging 😛

harsh bolt
#

ok

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np

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sorry

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I h8 understanding stuff

crisp umbra
#

dudes

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i cant play

sullen lava
#

lol why

misty prairie
#

whats wrong with it @crisp umbra

crisp umbra
#

the same problem

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since friday

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i sended photos the last days

sullen lava
#

aww

#

so sad

crisp umbra
#

what

sullen lava
#

i just a member bro sry cant help

crisp umbra
#

oh k

sullen lava
#

sry

shy bloom
#

hmm...

crisp umbra
#

😦

shy bloom
#

Where Do You Live @crisp umbra?

harsh bolt
#

I dont know how to fix that

crisp umbra
#

near hannover

#

germany

shy bloom
#

Could You Check Your Ping First?

crisp umbra
#

27

shy bloom
#

.....

#

Try To Find An Game Again

crisp umbra
shy bloom
#

But Zombs Royale Isn't Only Working?

crisp umbra
#

only zombsroyale isnt working

#

all over games run

shy bloom
#

That's Weird

#

._.

crisp umbra
#

yes x_x

misty prairie
#

have you tried refreshing @crisp umbra

crisp umbra
#

xd

#

yes

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since friday lol

lyric ferry
#

something went wrong with your connection to the serveer

elfin raft
fair kiln
#

even i have problem about sound

sullen lava
#

same dude

halcyon oxide
#

Yea, someone else had the same problem. I think that if you have a facebook account it will work
@fair kiln , @sullen lava

sullen lava
#

no tho

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once i connect it to my fb account then no sound

halcyon oxide
#

ill see

#

uh.. let me think about it

sullen lava
#

yeah thx

#

but now go ald

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like the sound

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idk why tho

fresh wharf
#

icant play

sullen lava
#

same

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wait op nvm i can*

fresh wharf
#

becouse i dont have the right link

#

with https

old ember
#

I got stuck like this and when someone was shooting I still couldn't move.

#

Now it's stuck like this..

lunar holly
#

hi has anyone had the issue where their sound won't work?

fathom stream
#

what browser are you using? @lunar holly

lunar holly
#

chrome

fathom stream
#

sometime if you start another tab with sound the sound of zombsroyale will disappear

#

did you like start spotify or Youtube after opening zombsroyale?

halcyon oxide
#

@lunar holly

#

yes it has happened befor

fathom stream
#

and check your settings for zombsroyale

lunar holly
#

youtube was open when i started the game

halcyon oxide
#

@lunar holly

fathom stream
#

did it have sound playing?

halcyon oxide
#

@fathom stream

lunar holly
#

youtube did yes

fathom stream
#

yea might be the problem

#

close the YT and reload zombs to try

lunar holly
#

ok

halcyon oxide
#

@lunar holly if that doesnt work, try to use your facebook acount

median wagon
#

I am I the only one having problems connecting?

halcyon oxide
#

no

#

I think that is your wifi problem

fathom stream
#

@median wagon what do you mean connecting

#

like disconnecting in game or can't get into lobbies

lunar holly
#

that worked thanks

median wagon
#

I am going to try again

fathom stream
#

@lunar holly which one works?

#

@median wagon wait you havne't tell me the specific problem yet

median wagon
#

I just tried again and it started working

#

must have been on my side

fathom stream
#

yea might been

halcyon oxide
#

@median wagon try a difffrent server next time

young musk
#

every time there is an add it does not start and i have to refresh page

fathom stream
#

@young musk close the ad blocker...

young musk
#

how

fathom stream
#

@young musk check your extension if you have ad blocker

young musk
#

ok

fathom stream
#

because if you do have one the ads are not going to play and then you have to refresh the page

#

the ads were suppose to play and then closes automatically since you might have blocked it it won't play

young musk
#

i dont have add blocker what ever that is

fathom stream
#

are you playing on the official site? @young musk

young musk
#

yes

fathom stream
#

sela is here

#

I'm gone byeee

hollow karma
#

If you're not getting an ad, you shouldn't have to wait more than 10 seconds, the game will take you back to the menu or another game depending on what you clicked

young musk
#

ye but the add does not start at all

fathom stream
#

did you wait 10 seconds tho without the ads :/

hollow karma
#

The other causes are some sort of ad blocker or a very slow connection to the ad service

old ember
#

For me after I get back to menu it does load up a minute, if I want faster than I have to refresh

#

And I have the same with ads

hollow karma
#

What region are you guys playing btw with these ad issues

#

Or rather which country/area are you playing from

old ember
#

I'm Europe

young musk
#

ye but the add comes but does not start its just a picture of the add but does not start

old ember
#

Poland

young musk
#

uk

fathom stream
#

making a list...

  • Poland
old ember
#

No for me there is 3 dots and it doesn't load up

hollow karma
#

Okay we'll look into, it would be very helpful to us if you could provide a screenshot of the ad since you said it does load up, but doesn't play

fathom stream
#

might be wifi issue tho :/

#

it seems like it's loading

coarse crystal
#

I have the issue with the ad as well. aka it's not even showing the ad, it's just a black screen with "thanks for playing" uwu" Ad block is no active. From Germany >_<

young musk
#

ok

old ember
#

@coarse crystal have the same

young musk
#

try ing to get an add

old ember
#

Xd

fathom stream
#

#SupportTheGame

old ember
#

@young musk find explosives and kill urslf

young musk
#

ok

fathom stream
#

ok if you are not reporting a problem anymore please chat in #general

old ember
#

Maybe it'll work

young musk
#

it fixed some how now i got an add but it started maybe its just with the play horse add thx still for trying to fix

halcyon oxide
#

what?

old ember
#

I already got used to clicking F5 after each game tho

fathom stream
#

😂

old ember
#

😂 cry

#

But it's true

upper jacinth
#

Game crashed again

#

@lavish folio

#

follow up from yesterday

#

Frozen screen

halcyon oxide
#

yea, just reload @upper jacinth

upper jacinth
#

...

halcyon oxide
#

Reload the game

upper jacinth
#

I know

#

im just reporting the problem

#

thanks

fathom stream
#

@upper jacinth wait I can't see image

halcyon oxide
#

ok

upper jacinth
#

isnt the image loading?

old ember
#

Jpg

halcyon oxide
#

@fathom stream her game froze

fathom stream
#

did it crash while going into the plane?

upper jacinth
#

her

#

wow

waxen helm
#

@mighty swallows zombsroyale is currently not working

upper jacinth
#

Well

#

the screen froze

#

that's the last I see

old ember
#

You need to make an jpg

upper jacinth
#

no sound

#

Starting at 0

#

kinda

fathom stream
#

@halcyon oxide no assuming other people's gender xD

halcyon oxide
#

whut

#

i didnt

#

😦

fathom stream
#

you said her 🤔

upper jacinth
#

ThisRandumGy - Today at 12:36 AM
@tacit kitey her game froze

#

Yes u did

halcyon oxide
#

oops

upper jacinth
#

please

halcyon oxide
#

ok

fathom stream
#

@upper jacinth so when you were in lobby and going into the game, it froze?

upper jacinth
#

yeah

#

it also froze other times

#

in game

#

I reported to sneeza yesterday

#

not when in lobby

fathom stream
#

Asek Sela

#

ask*

upper jacinth
#

when in the middle of game

fathom stream
#

Sneeza don't look at discord as much as sela

upper jacinth
#

ahaha okok

#

@hollow karma take a look?

fathom stream
#

DM thumbsup

upper jacinth
#

okie dokie

ashen hare
strange spear
#

Its whoever died first server-side. @ashen hare

#

Loses

fathom stream
#

@leajian#4492 your bullet hit him first

halcyon oxide
#

yep-

#

its not a problem, you shot first

misty goblet
#

yeeeeeeeee

halcyon oxide
#

xd

upper jacinth
#

Door cannot be closed inwards

#

but the door can be closed outwards

#

This icon appears

#

whrn ur not near the door

#

unable to press e on crates

#

@lavish folio

solid loom
#

At this point just refresh your game

upper jacinth
#

both on Chrome browser

#

i know

#

just pointing out

halcyon oxide
#

@upper jacinth its a visual glitch, if you walk away from the crate, the thing will still be there

old ember
#

plus the servers always disconnect

jaunty meadow
#

In my experience, the solution is to find and open a door, then it goes back to normal @upper jacinth

upper jacinth
#

It didnt work though

#

@halcyon oxide yeah but crate cant be opened

#

if u press default e

halcyon oxide
#

hmm....

#

so, maybe your game was glitched, or was the server glitched?

#

idk

upper jacinth
#

@jaunty meadow

#

im streaming it now

#

problem exist again

woeful dragon
#

when you have 0 reason to play fortnite because you got john wick

jaunty meadow
#

stream link?

fathom stream
#

Don't talk here @jaunty meadow @woeful dragon @upper jacinth

upper jacinth
#

and yeah

fathom stream
#

no advertising ehhhhh

upper jacinth
#

that problem is happening

#

:/

jaunty meadow
#

it's about a problem, so we can talk about it I thought
and I asked for the link

upper jacinth
#

@jaunty meadow u seeing the probelm?

jaunty meadow
#

yes, can you try the solution I suggested live

#

I see that, can you try what I suggested

upper jacinth
#

Yeah it worked

#

but still buggy though

#

I should bug hunt while stremaing XD

old ember
#

had 12 chests in one

#

huge glitch needs to be patched

jaunty meadow
#

that would be nice, esp if you let a rare or epic zomb know so we could let sela know
as for that bug, yeah it's there but there is a known workaround

upper jacinth
#

Other bugs incleude frozen screen

#

Will try to fish that out

#

hahaha

#

but if u want to watch i be happy to ❤

jaunty meadow
#

Um, i am watching

upbeat vapor
#

that bug of Door all the time just break the crates you can click E to pick weapons anyway

jaunty meadow
#

I just went thru the fix for that scroll up

fathom stream
#

frozen screen might not be a bug

#

might be that your computer can't handle it @upper jacinth

glacial saddle
#

i have unlocked the hammer and the heliglider but when i have them equipped in game they don't show up

fathom stream
#

@glacial saddle screenshot?

glacial saddle
#

it happen'd earlier \

#

i dont have one

halcyon oxide
#

were you in school?

#

on a school computer?

glacial saddle
#

no

#

who is u

fathom stream
#

might be you did not click it

halcyon oxide
#

have you used that computer before?

glacial saddle
#

i did

#

i clicked it

halcyon oxide
#

what did it loo like

misty prairie
#

can you show a screenshot of it equiped? @glacial saddle

glacial saddle
#

ok

halcyon oxide
#

censord stuff

glacial saddle
#

what u mean i cant

fathom stream
#

I asked him already

halcyon oxide
#

lol

#

do a screenshot of your cosmetics

#

not you dropping

glacial saddle
#

k

gilded swan
#

help

halcyon oxide
#

that is not the servers problem @gilded swan

#

is this your entire screen

#

even on other tabes

neat galleon
#

try enabling hardware acceleration to boost the render capacity

hazy wasp
old ember
#

when I jump off sometimes it says to open a door but there are no doors around

#

and I have to go to a door to stop it

halcyon oxide
#

lol

#

@hazy wasp im warning you

jaunty meadow
#

I'm sure that you are tired of hearing this devs, but the tab not bringing up map glitcch is back

halcyon oxide
#

?

snow solstice
#

My life = 0 and I could continue to play ! Are we dead when we have -1 life ? (I used a shield potion after my life is 0)

jaunty meadow
#

tab doesn't bring up map for the 3rd seperate time

halcyon oxide
#

@snow solstice that is very strange, how did you do that?

jaunty meadow
#

it happens, and they're working on it
@snow solstice

halcyon oxide
#

I think you got shot, and you healed at the same time

snow solstice
#

@halcyon oxide It's possible
@An actual zombie Ok, thanks

halcyon oxide
#

hmm... thats weird

#

+tho

#

its cool, i didnt say it was fake

neat galleon
#

It occurs when the damage taken is rounded to the nearest integer which cause any health below 0.5 to be accounted as 0

halcyon oxide
#

thats cool

snow solstice
#

Oh, thank you for the details @neat galleon

halcyon oxide
#

wait @neat galleon so some guns do +.5 damage?

snow solstice
#

cactus bomb ?

neat galleon
#

well incidentally some weapons actually deal non-integer values of damage but the display is rounded to the nearest integer as far as I know

halcyon oxide
#

hm...

#

cool

neat galleon
#

I am not entirely sure though

halcyon oxide
#

so polyfold, can i ask you a question

neat galleon
#

sure

halcyon oxide
#

how did you become a mod?

sullen depotBOT
#

What are the roles and what do they mean?

Legendary Zombs: These are the devs & creators of ZombsRoyale.io
Epic Zombs: Moderators appointed to help manage members, chat, and issues
Rare Zombs: Appointed members to help manage chat & issues
Uncommon Zombs: Auto-assigned members who are active

halcyon oxide
#

No, i know, but like how?

#

what did you do to become a mod

neat galleon
#

yeah, can confirm it occurs when you have less than 1 health

halcyon oxide
#

ok

misty prairie
#

you know what i cant come up with words you explain poy xD

neat galleon
#

okie

misty prairie
#

poly*

neat galleon
#

well, Mods are currently hand picked by the PR team to essentially regulate and assistance with server management on the development side

halcyon oxide
#

hm... thats very intresting/cool

#

cant chose one of them

neat galleon
#

?

halcyon oxide
#

like its intresting and cool

neat galleon
#

I know, but "can't chose one of them"?

#

you mean like open-ended applications?

halcyon oxide
#

like, its both

#

cool and intresting

neat galleon
#

oh

halcyon oxide
#

lol

#

im not old enough for a job yet

elfin raft
#

@jaunty meadow did tab stop working after entering a duo round?

old ember
#

After 50 vs 50 the counting Sound of the damage,... it did not Stop. I had to refrech the Browser😢

halcyon oxide
#

what?

hollow karma
#

We fixed that already, we removed the ticking sound.

jaunty meadow
#

I'm not sure when it happened, but I just closed and reopened zombs and it worked fine

old ember
#

It seems like some other people also have the same problem, whenever I start a round I can't pick anything up unless I find a door to close. And I usually get killed trying to find a door with no weapon.

willow tapir
#

I can't join on macbook pro please fix

cunning dagger
#

hi

#

too many new ads

#

They should make the cacti bomb less powerfyl

#

*powerful

twilit tangle
#

A speed hacker was in the game killing everyone instantly

terse basin
#

That’s not really a bug in the game..

twilit tangle
#

Well its a probelm

#

.

terse basin
#

They cant really do anything about it

old ember
#

they can develop some sort of anti-cheat

terse basin
#

Yeah but

old ember
#

but what?

terse basin
#

They cant really ban them

#

I dont think

old ember
#

they can IP ban them

#

prevent anybody with their IP from going on the site

terse basin
#

Hmm

#

They could easily use a VPN

old ember
#

like i said, they could make an anti cheat

#

and suspend them from pressing play for like, 30 days

terse basin
#

Vpn is a virtual private network

#

Changes your IP

old ember
#

i know what a VPN is

#

but not every system is perfect right?

terse basin
#

Yeah

old ember
#

maybe prevent somebody with that facebook/google account from joining?

#

and IP?

terse basin
#

Sure

#

But then theres the possibility of anti cheat wrongfully banning(like mistaking lag for speed hacking)

#

But like you said

#

Not every system is perfect

old ember
#

maybe something like overwatch in CSGO?

terse basin
#

What

#

Report system?

old ember
#

wait a second

#

i sent a message and it disappeared

#

🤔

terse basin
#

Hmm

old ember
last gazelle
#

im assuming everyone has seen that the impulse grenades can send you through walls? yea, that needs a fix before it is abused.

old ember
#

i'd say its a feature

earnest anvil
#

Sometimes I spawn in and it say 'Door press E to open" and I cant open any crates/chests but can pick up items on the ground. I get rid of the bug by opening an actual door.

jaunty meadow
#

the bug is known, but since there is a work around it's not that big of a deal rn

full fox
#

hey I cant join any game its just really laggy and i have to wait approx. 2 minutes for it to go to 100% then it freezes on the main screen, any tips?

halcyon oxide
#

maybe try a new server?

full fox
#

no i think it is the website in general

#

like

#

when i type in the lin

#

party link

misty prairie
#

read coolbots pinned message on this channel @full fox

full fox
#

ok thanks

#

will try

misty prairie
#

or you could put https in front of zombsroyale and it will run smoother

halcyon oxide
#

hm... maybe

#

@misty prairie can i be ur student?

#

to learn the ways

misty prairie
#

lol idc

halcyon oxide
#

lol

misty prairie
#

im only a helper

halcyon oxide
#

ik but, you know more than me.

#

So ill learn from u first

fathom stream
#

lol @misty prairie you got a student now!

halcyon oxide
#

xd

#

😃

jaunty meadow
#

and thus began an epic story for the ages
also #off-topic

halcyon oxide
#

lol

#

ik

full fox
#

its still really slow like on the loading page right when you enter the link

halcyon oxide
#

ok nole

#

so, Im going to find google

full fox
#

hu

#

h

halcyon oxide
#

xd

#

ok. so, first, change your settings to lowest setting if you can

#

if that doesnt work

#

reset your connection entirely.

#

Then go to google then search internet speed test and show me the results

full fox
#

i cant tho

halcyon oxide
#

??

#

ok

full fox
#

i cant change the settings

halcyon oxide
#

k

#

then search internet speed test

#

on google

#

and run it.

#

Screenshot reults

full fox
#

ok

#

can i just tell u idk how to screenshot

halcyon oxide
#

uh... what software do you use

#

so like, chrome os, mac,

#

windows?

full fox
#

12 mpbd

#

download

#

chrome

halcyon oxide
#

ok.

full fox
#

windows 10

halcyon oxide
#

thats ok.

#

so, uh... it either is your hardware or server

#

so....

#

what graphics card do you use

#

or do you not know

#

nvm

#

so @full fox think the problem might be which server you are connected to. Try a diffrent one and tell me

#

some servers are slower than others.

full fox
#

it works but laggy

#

thanks bro

halcyon oxide
#

so it works?

full fox
#

yes

halcyon oxide
#

do you need anything else?

full fox
#

no thanks

halcyon oxide
#

ok, have a nice day?

full fox
#

you too

halcyon oxide
#

😃

golden kayak
#

When I play on Firefox the sound is working properly but when I play on chrome I'm not getting any sounds.
Am I the only one that's experienced this?

jaunty meadow
#

You're sure your computer sound is on

#

right?

golden kayak
#

Yeah I looked at my Volume Mixer and checked that the sound plays on chrome for other websites like youtube videos

jaunty meadow
#

do you have the tab muted by chance (right click on the tab to check)

golden kayak
#

Yeah I just checked. It's not muted

#

HOLD UP

#

wtf

#

I have sound again

jaunty meadow
#

did you check that you don't have th- ok then

#

I'm magic

golden kayak
#

lel

#

btw do you prefer firefox or chrome for this game

misty prairie
#

chrome

jaunty meadow
#

I personally use chrome, but that's b/c it is the only browser on this computer

fathom stream
#

the bug is known I think they are trying to fix it right now

#

I prefer chrome

jaunty copper
#

got to the final 2 and it disconnects from the server draggssss me miles agggggghhhh. No issue my end. my internets fine.

fathom stream
#

@jaunty copper disconnecting might be your internet break for a second or you did something try go into another tag and go in and click the other way

naive falcon
#

@fathom stream help

fathom stream
#

@naive falcon detail?

#

tell me what's the problem then I can help XD

naive falcon
#

How do i make a party

fathom stream
#

you go to duos

naive falcon
#

I clicked on duo

fathom stream
#

and then it automatically makes one for you

#

just click invite (code)

#

and it will be copied to your clipboard

naive falcon
#

but that doesn't work

fathom stream
naive falcon
#

i will try clicking on twitter

#

it worked wanna play?

fathom stream
#

no thanks

naive falcon
#

its not leeting me

#

it disappers

#

nvm

#

how do u get ranks on this server discord?

sullen depotBOT
#

What are the roles and what do they mean?

Legendary Zombs: These are the devs & creators of ZombsRoyale.io
Epic Zombs: Moderators appointed to help manage members, chat, and issues
Rare Zombs: Appointed members to help manage chat & issues
Uncommon Zombs: Auto-assigned members who are active

old ember
#

look in the rules

fathom stream
#

@old ember roles are not in the rules xD

old ember
#

well the yter is

naive falcon
#

so your a mod

old ember
#

np im just a random dude

fathom stream
#

I'm a mini mod @naive falcon

naive falcon
#

wia tno

#

wait no

#

ur not

old ember
#

ur right

fathom stream
#

Rare Zombs are mini mods

old ember
#

im a different dude

naive falcon
#

ahh, so like helpers (if you play mc)

fathom stream
#

yea

#

I do

old ember
#

?

naive falcon
#

rip

old ember
#

i use mic

#

i cant play right now

#

tho

naive falcon
#

minecraft not mic

old ember
#

bruh

#

i play

#

Sometimes

#

on the -s4

#

ps4

brave hull
#

storm froze in my game took me 12 minutes to find the last guy hiding outside the zone.

wide wren
#

unable to open the chests

#

went far away, worked again

fathom stream
#

@wide wren to open stuff with the door glitch, try to smash into the chest

#

and you can actually open it

harsh bolt
#

or some kind of glitch

fathom stream
#

it always happens

harsh bolt
#

SH--

wide wren
#

by chest you mean the crate or the golden ones

fathom stream
#

both

ebon flame
hollow karma
#

Sorry guys, slight delay we're having major issues on the backend with this new mode.

harsh bolt
#

awesome

ebon flame
#

Quality Content 👌

earnest anvil
#

QUALITY

#

For real

hollow karma
#

For a free game I think the quality is pretty great

sullen lava
#

hahaha

#

omg if u u tuber it is quality content

visual ravine
#

. . .

earnest anvil
#

I was just playing and I spawned in and the was no inventory slot or health bars or minimap. I could only move and not open doors or anything.

fathom stream
#

@earnest anvil no GUI glitch happened again?

#

how

old ember
#

Let him frreee

#

That's my problem

earnest anvil
#

So i went into the lobby w/ @ebon flame and i flipped over to Discord then back again and the GUI had dissapeared. It happened twice.

ebon flame
#

oof

old ember
#

OOF

#

And then he went back to play and he was DeD

winged tangle
#

stupid

#

couldn't pick up anything after I picked up that sniper

#

couldn't open any boxes

#

so I destroyed one with my hammer

#

then I couldn't pick up the guns after that

#

Fix this please

fathom stream
#

@winged tangle I know how to open box with the glitch

old ember
#

How bout

fathom stream
#

you try to go into them

old ember
#

Network

fathom stream
#

and then press e

old ember
#

Issue

#

Network

fathom stream
#

it's not a network issue

old ember
#

Everything might be a network issue

winged tangle
#

I destroyed the box with the hammer

#

then the problem was

#

I couldn't pick up the weapons

snow oriole
#

is anybody else experiencing no sound or is that just my speakers being gay

#

cause my brother has the same problem

hollow karma
#

I'll pm you in a sec

elfin raft
#

@snow oriole using chrome 66?

ivory kernel
#

lag

#

using edge

hollow karma
#

Try Chrome or Firefox, Edge is really bad for gaming in general

sullen depotBOT
#

How to fix Network/Connection Issues:

- Use Chrome or Firefox
- Try https://zombsroyale.io/
- Manually select your Region

How to Fix FPS/Frames Issues:

- Use Chrome or Firefox
- Make sure your browser is updated
- Set the Graphics Quality to lowest
- Do a basic cleanup of your device
- Turn on hardware acceleration on your browser
- Zoom in (CTRL+ by default) to lower graphic quality further (may cause ui issues)

If you still experience issues please post a speed test of your internet, your country, your processor speed (CPU), and amount of memory (RAM).

old ember
#

there is no game sound

fathom agate
#

There is no sound in game

harsh bolt
#

Welp sucks to be yoy

old ember
#

no game SOUND UGGG

harsh bolt
#

maybe your headphone/speakers are broken

old ember
#

no they are not

harsh bolt
#

Hmmm are you using edge

old ember
#

they are working fine on youtube

#

what?

harsh bolt
old ember
#

i am using chrome

harsh bolt
#

chrome 66

#

or the good ol'e chrome

old ember
#

let me check

harsh bolt
#

If it is Chrome 66 maybe thats the prob

old ember
#

its simple chrome

#

i use this eveyday

elfin raft
#

@old ember @fathom agate i think chrome 66 blocks the sound. it is written in the console that it is blocked.

old ember
#

how to fix?

harsh bolt
#

the sound thing

#

and click Volume Mixer

old ember
#

done

harsh bolt
#

when you see the volume mixer make sure google is not muted

old ember
#

there is no googlr there

harsh bolt
#

cause there are still no sound

old ember
#

only applications and device

#

what/

harsh bolt
old ember
#

?

#

ok

harsh bolt
#

while volume mixer is open