#report-a-problem
1 messages · Page 26 of 1
Not sure what the issue could be @old ember, the more detail you can provide the better - it could be anything with what information that is provided right now
Game crashed a lot of time
I mean
the screen froze
literally
refreshing solves it
but it cost me a few games
maybe 1 in 10 games the game woill crash
I remember pressing tab and the game froze
@hollow karma would that be helpfu;?
A few questions; when your game crashes does your browser crash with it? What browser are you using?
No. Browser is Google Chrome
I can refresh
browser is fine
but the screen freezes on the spot
no sound
just the image of the forzen screen
i can easily pressed refresh or f5
@hollow karma
Pressing tab might have cause dthe game to crash, it's one in 10 though
weird
I only open that tab (zombsroyale) + other tabs on other window (youtube)
Maybe I must have triggered something
either way Im off, cya in 12 hours
gotta sleep
3.36am here
Also leaderboard have been frozen for 5 days, no update yet
My problem is that sometimes when I drop from the bus there is an indicator that I need to press e to open a door
It just stays like that until I actually open a door
I can't open chests or loot boxes while it's up
^
also that
Sometimes I go to an ammo crate
it shows: Press e to oipen door
making obtaining ANYTHING impossible
Exactly
since when u press e nothing happen
u cna open doors still
but items such as crate, ammo box and chest does nothing
which means
u technically lost
unless u win via melee
You just need to open one door to repair it
y my noob hammer doesnt oneshot
@still lantern thats not the games problem, thats your computers problem
@astral solar irm pretty sure, noobhammer is not supossed to one shot
I have problem where I was playing with a group, but when I went in, it said, server is full, and I got placed into a duos game while I was by myself
@NeuvilleOnPaper#4850 just try again later or play on https://zombsroyale.io
and manually select a server
Play ZombsRoyale.io - 100 player 2D real-time massive multiplayer Battle Royale game in your browser, inspired by PUBG/Fortnite.
@hazy wasp Please post those links in #looking-for-group-old
hi @fathom stream
ToT#8729 has been warned
Whats up with the game
It froze and now the page (after I reloaded it) is blank
So on my laptop when i play zombs royale it says I need to make sure hardware acceleration is on but i can't find a way to turn it on
Not really a problem
I had good internet and then all of a sudden my guy just walks off the screen and then teleported back where he was orginally was then it crashed please fix this
What freezes?
@vital horizon just google how to turn on hardware acceleration for whatever browser you're using
This has been a problem for me as not many people may of noticed this bug that has annoyed me for so long
Why do you drink potions from the bottom and not the lid? (aka animation issue)
Bug Contracted Someone named Sumething wrong Treep How did he know it was me
@vital horizon you don't need the hardware acceleration
@copper peak That is lag, it is not the servers problem but yours.
@halcyon oxide it not my problem
@copper peak When you are playing a game, your good wifi connection also depends on your GPU and first of all, your connnection to the server itself
Can't use Interact :((( E to open boxes wasnt working 😭
got Mythic on 3rd box too!! 😭 never happens
Nice
had to break the boxes to open, then couldnt interect to pic them up 😭
to just closed Chrome, start again i guess.
never had this issue before ; (
yea, theirs nothing you can do except turn on hardware acceleration.
@jaunty copper i dont think the mythic thing was a glitch
@jaunty copper it was known glitch that was "patched", just close the tab and re-open
you dont have to restart chrome
the server is not working because i pushed play button
one of my quest is to play 2 50v50 rounds but 50v50 is over and the quest is worth 200 xp :(
Yea, I think that is a visual glitch
:/
Idk, I have no info from mods
from my knowledge when you dont finish a daily challange it stays there till you finish it and it may be stuck there now
@misty prairie you should contact like one of the legendary zombs
it being fixed right now just wait a tiny bit
@plain spear Lurphy said it is getting fixed
should be fixed now guys
How to fix Network/Connection Issues:
- Use Chrome or Firefox
- Try https://zombsroyale.io/
- Manually select your Region
How to Fix FPS/Frames Issues:
- Use Chrome or Firefox
- Make sure your browser is updated
- Set the Graphics Quality to lowest
- Do a basic cleanup of your device
- Turn on hardware acceleration on your browser
- Zoom in (CTRL+ by default) to lower graphic quality further (may cause ui issues)
If you still experience issues please post a speed test of your internet, your country, your processor speed (CPU), and amount of memory (RAM).
We've also fixed the 50v50 quest, thanks for the reports guys!
Thx sela
it will not let me join a game
That is either your wifi, or your computer
do you have hardware acceleration on?
@late trail
@hollow karma np :D, and whens the next update coming out?and if you don't knomw do you know what time it is around?
We update pretty sporadically, but mostly around midnight PST - no ETA on the next update yet. You can check #❤update-log❤ to get a sense of how often we update.
when i log in my Gmail account, and try to play, i dont have any sounds :c when i log off and play with a guest profil, i have sound.. what can i do about it?
I think that is just a temperary glitch
:c
did you reload your page?
yeah and i tried diffrent profiles, no sounds. only on guest
i restartet my computer like 10 times ^^
what about ctrl-shift-r
i will try ^^
@old ember try using FB instead
i did
This is very strange and shouldn't be happening whatsoever..
doenst work
im confused too
No one else has had this problem and it doesn't sound like it's on our end
uff
Try doing a clean reinstallation of your browser
Strange indeed...
We haven't done anything on our end since yesterday..
Except the 50v50 quest edit about 20 mins ago
@old ember when did your glitch start?
@hollow karma are there personal preferences?
nope. hmpf, sad. It was a great time playing the game i guess..
Yea it's not on our end for sure if the game worked fine yesterday.
wait. Click on you settings
ok
still no sounds.... ahhh sad :/
and is your volume muted when you play?
you mean chrome?
and you clicked onthe settings icon
yep
and put them all to max?
r u sure
are u on windows
windows 8 o.O
if ur on windows press fn then the up arrow key
his volume is at max
what is fn?
fn is a key on the keyboard
when i click it, i am on windows
like if you click the windows button
i know i clicked it
the i am at search list on windows 8
fn then f12
oh
what is the volume bar at?
notinhg
i mean i click it FN + F12 and nothing happens
Use Win-C
ok
then drag it all the way up
you mean the windows volume right?
it is on 100. I mean i played pubg all day long, so i have sound everywhere
So is it only zombs?
or is it the entire chrome
thats what i say
only when i looged in
when i am looged off i have sounds
noo chrome is fine
hmmm.....
i can watch youtube etc
Parkutan. I will look into the problem
allright, ty ^^
can u eventuelly speak right now? maybe its easier than ^^
what?
speak on discord
i mean, that would be easier. but if u dont like to ^^
i have everything on sound
nothing is off
everything is 100%
Do you use pc?
guys talk in #general or #off-topic this is for reporting problems
this is a problem
i guess
only when i am loogin in a account, guest profil works normal :/
oh sorry.I should read
yea, its really weird, even sela doesnt know
@old ember i have an idea
it might not work tho
am i maybe banned from sound or smhg? xD
na
WAIT
ok...
i did
i am lvl 11 almost D: but i guess if nothing works, i have to play on facebook ^^
try to go to history
then press clear browsing data
then go to advanced, clear all cache, and other stuff
Getting better
@eternal wren what?
frozen during load up.
this is a common question.
Just reload the page
:!
i tried it, but it still didnt fix it :/ it is alright, facebook works too. Ty for your help guys 😃
sorry i couldnt help more
its ok 😄 have a great night ^-^
What's the problem?
Her game is still laging
nah it's fine
@Parkutan#2233 there is a setting for sounds and refresh page if your sound is gone
no
@old ember
I'm on US-East (I live in Pennsylvania) and having insane server lag and I did the fixes I was suggested.
@jaunty copper might be computer problem if it froze :/
Well my friends are lagging too
are you guys using the same wifi
Sometime it's computer issue
No
clean up some of your space
sdd or hdd
HDD
Just like an hour ago
2 hours ago
The game was fine
No lag at all, but now it got super laggy for some reason
No
Sorry, i need to think.
@fathom stream tbh it probably was. I was clicking around tabs and different programms. probably overload the CPU, ty
Hardware acceleration on?
I got #1 for at least 3 rounds this week and it didn't show in the leaderboard
Yes
never happend before, for god reason
@covert wave leaderboard is slow right now
oh
Yes
I keep disconnecting for the server
I can connect just fine but the games are super laggy and I know it's server lag cause inputs get super delayed and it starts walking on it's own O_o
the only reason why people disconnect is wifi :/
@open crane maybe the connection is good but not stable
oh well then idk what the problem is
Try forgetting and re-connecting pw @open crane
@old ember https and http are nearly the same, just https is more secure
it still does not work 😐
what is your problem
like problem problem
not....uh..
yea
@open crane
what is the glitch
i keep disconnecting if you didn't read the chat @halcyon oxide
lag
sound for me is not working
i switch my weapons then i losed all control of character for 20 sec, it was hell
one wepon was hovering over the other in the tab where u sort ur weaps out
and my guy just wouldnt responsed to anything in-put/controls
its still fkkk, look at weapon slot 3
omg
wheres it over layying?
for some reason my sound is not working
What browser are you using
opera
safari
chrome
chrome is good
Too much lag
How to fix Network/Connection Issues:
- Use Chrome or Firefox
- Try https://zombsroyale.io/
- Manually select your Region
How to Fix FPS/Frames Issues:
- Use Chrome or Firefox
- Make sure your browser is updated
- Set the Graphics Quality to lowest
- Do a basic cleanup of your device
- Turn on hardware acceleration on your browser
- Zoom in (CTRL+ by default) to lower graphic quality further (may cause ui issues)
If you still experience issues please post a speed test of your internet, your country, your processor speed (CPU), and amount of memory (RAM).
@fathom stream soup soup
hahaha i did @neat galleon
..andd my gpu sux...
Browser: Chrome
Chrome auto-updates
Wait, they have that now
I cant do 4 players
Its not added yet @light lantern
when i get shot my character freezes...
my personal stats are still not showing up
on the leaderboards, i was told my stats would be highlighted in purple?
your europe server lag to much this morning
my leader board doesnt update? it is still the same as a couple days ago?
The past said that for the leader board to integrate means that it won't be up for awhile
I have a lot of lag and i choosed the right region
That is because your wifi connection might be bad
@old ember read pinned messages on this channel and look at the third one
I have a pretty good internet yesterday it was all fine
Are you using https in front of zombs?
yes
The game broke
What’s wrong with it @harsh bolt
@old ember so you did every thing under the pinned message?
not yet
Try refreshing @harsh bolt
welp The web is dead
@old ember try everything on the pinned messages
See its dead
Sill a lot of lag maybe are the servers i will wait then i will try again anyway thx for the help
still*
Are other people using your wifi
My name and equipped stuff keeeps getting reseted like unequipping my stuff
Are you reloading the page every time?
no
Take out the party invited
-
Also got unequipped.
-
Chrome 66 update broke my sound. Google "chrome 66 no sound" and you'll see there were related changes.
Anyone else getting network lag, when they were not before?
thx i was asking if anyone else was lagging 😛
lol why
whats wrong with it @crisp umbra
what
i just a member bro sry cant help
oh k
sry
hmm...
😦
Where Do You Live @crisp umbra?
I dont know how to fix that
Could You Check Your Ping First?
27
But Zombs Royale Isn't Only Working?
yes x_x
have you tried refreshing @crisp umbra
something went wrong with your connection to the serveer
Regarding missing sound, Chrome console says: The AudioContext was not allowed to start. It must be resume (or created) after a user gesture on the page. https://goo.gl/7K7WLu
even i have problem about sound
same dude
Yea, someone else had the same problem. I think that if you have a facebook account it will work
@fair kiln , @sullen lava
icant play
I got stuck like this and when someone was shooting I still couldn't move.
Now it's stuck like this..
hi has anyone had the issue where their sound won't work?
what browser are you using? @lunar holly
chrome
sometime if you start another tab with sound the sound of zombsroyale will disappear
did you like start spotify or Youtube after opening zombsroyale?
and check your settings for zombsroyale
youtube was open when i started the game
@lunar holly
did it have sound playing?
@fathom stream
youtube did yes
ok
@lunar holly if that doesnt work, try to use your facebook acount
I am I the only one having problems connecting?
@median wagon what do you mean connecting
like disconnecting in game or can't get into lobbies
that worked thanks
I am going to try again
@lunar holly which one works?
@median wagon wait you havne't tell me the specific problem yet
yea might been
@median wagon try a difffrent server next time
every time there is an add it does not start and i have to refresh page
@young musk close the ad blocker...
how
@young musk check your extension if you have ad blocker
ok
because if you do have one the ads are not going to play and then you have to refresh the page
the ads were suppose to play and then closes automatically since you might have blocked it it won't play
i dont have add blocker what ever that is
are you playing on the official site? @young musk
Play ZombsRoyale.io - 100 player 2D real-time massive multiplayer Battle Royale game in your browser, inspired by PUBG/Fortnite.
yes
If you're not getting an ad, you shouldn't have to wait more than 10 seconds, the game will take you back to the menu or another game depending on what you clicked
ye but the add does not start at all
did you wait 10 seconds tho without the ads :/
The other causes are some sort of ad blocker or a very slow connection to the ad service
For me after I get back to menu it does load up a minute, if I want faster than I have to refresh
And I have the same with ads
What region are you guys playing btw with these ad issues
Or rather which country/area are you playing from
I'm Europe
ye but the add comes but does not start its just a picture of the add but does not start
Poland
uk
making a list...
- Poland
No for me there is 3 dots and it doesn't load up
Okay we'll look into, it would be very helpful to us if you could provide a screenshot of the ad since you said it does load up, but doesn't play
I have the issue with the ad as well. aka it's not even showing the ad, it's just a black screen with "thanks for playing" uwu" Ad block is no active. From Germany >_<
ok
@coarse crystal have the same
try ing to get an add
Xd
#SupportTheGame
@young musk find explosives and kill urslf
ok
Maybe it'll work
it fixed some how now i got an add but it started maybe its just with the play horse add thx still for trying to fix
what?
I already got used to clicking F5 after each game tho
😂
yea, just reload @upper jacinth
...
Reload the game
@upper jacinth wait I can't see image
ok
isnt the image loading?
Jpg
@fathom stream her game froze
did it crash while going into the plane?
@mighty swallows zombsroyale is currently not working
You need to make an jpg
@halcyon oxide no assuming other people's gender xD
you said her 🤔
oops
please
ok
@upper jacinth so when you were in lobby and going into the game, it froze?
yeah
it also froze other times
in game
I reported to sneeza yesterday
not when in lobby
when in the middle of game
Sneeza don't look at discord as much as sela
DM 
okie dokie
i won but i died, isn't this a draw?
@leajian#4492 your bullet hit him first
yeeeeeeeee
xd
Door cannot be closed inwards
but the door can be closed outwards
This icon appears
whrn ur not near the door
unable to press e on crates
@lavish folio
At this point just refresh your game
@upper jacinth its a visual glitch, if you walk away from the crate, the thing will still be there
In my experience, the solution is to find and open a door, then it goes back to normal @upper jacinth
It didnt work though
@halcyon oxide yeah but crate cant be opened
if u press default e
when you have 0 reason to play fortnite because you got john wick
stream link?
Don't talk here @jaunty meadow @woeful dragon @upper jacinth
STREAM BEFORE EXAM (Part 2). Paladins SEA Gameplay (Casual + Comp) Type !discord for discord link! n_N
and yeah
no advertising ehhhhh
it's about a problem, so we can talk about it I thought
and I asked for the link
@jaunty meadow u seeing the probelm?
yes, can you try the solution I suggested live
I see that, can you try what I suggested
that would be nice, esp if you let a rare or epic zomb know so we could let sela know
as for that bug, yeah it's there but there is a known workaround
Other bugs incleude frozen screen
Will try to fish that out
hahaha
but if u want to watch i be happy to ❤
Um, i am watching
that bug of Door all the time just break the crates you can click E to pick weapons anyway
I just went thru the fix for that scroll up
frozen screen might not be a bug
might be that your computer can't handle it @upper jacinth
i have unlocked the hammer and the heliglider but when i have them equipped in game they don't show up
@glacial saddle screenshot?
might be you did not click it
have you used that computer before?
what did it loo like
can you show a screenshot of it equiped? @glacial saddle
ok
censord stuff
what u mean i cant
I asked him already
k
that is not the servers problem @gilded swan
is this your entire screen
even on other tabes
try enabling hardware acceleration to boost the render capacity
when I jump off sometimes it says to open a door but there are no doors around
and I have to go to a door to stop it
I'm sure that you are tired of hearing this devs, but the tab not bringing up map glitcch is back
?
My life = 0 and I could continue to play ! Are we dead when we have -1 life ? (I used a shield potion after my life is 0)
tab doesn't bring up map for the 3rd seperate time
@snow solstice that is very strange, how did you do that?
it happens, and they're working on it
@snow solstice
I think you got shot, and you healed at the same time
@halcyon oxide It's possible
@An actual zombie Ok, thanks
It occurs when the damage taken is rounded to the nearest integer which cause any health below 0.5 to be accounted as 0
thats cool
Oh, thank you for the details @neat galleon
wait @neat galleon so some guns do +.5 damage?
cactus bomb ?
well incidentally some weapons actually deal non-integer values of damage but the display is rounded to the nearest integer as far as I know
I am not entirely sure though
so polyfold, can i ask you a question
sure
how did you become a mod?
What are the roles and what do they mean?
Legendary Zombs: These are the devs & creators of ZombsRoyale.io
Epic Zombs: Moderators appointed to help manage members, chat, and issues
Rare Zombs: Appointed members to help manage chat & issues
Uncommon Zombs: Auto-assigned members who are active
yeah, can confirm it occurs when you have less than 1 health
ok
you know what i cant come up with words you explain poy xD
okie
poly*
well, Mods are currently hand picked by the PR team to essentially regulate and assistance with server management on the development side
?
like its intresting and cool
oh
@jaunty meadow did tab stop working after entering a duo round?
After 50 vs 50 the counting Sound of the damage,... it did not Stop. I had to refrech the Browser😢
what?
We fixed that already, we removed the ticking sound.
I'm not sure when it happened, but I just closed and reopened zombs and it worked fine
It seems like some other people also have the same problem, whenever I start a round I can't pick anything up unless I find a door to close. And I usually get killed trying to find a door with no weapon.
I can't join on macbook pro please fix
A speed hacker was in the game killing everyone instantly
That’s not really a bug in the game..
They cant really do anything about it
they can develop some sort of anti-cheat
Yeah but
but what?
like i said, they could make an anti cheat
and suspend them from pressing play for like, 30 days
Yeah
Sure
But then theres the possibility of anti cheat wrongfully banning(like mistaking lag for speed hacking)
But like you said
Not every system is perfect
maybe something like overwatch in CSGO?
Hmm
im assuming everyone has seen that the impulse grenades can send you through walls? yea, that needs a fix before it is abused.
i'd say its a feature
Sometimes I spawn in and it say 'Door press E to open" and I cant open any crates/chests but can pick up items on the ground. I get rid of the bug by opening an actual door.
the bug is known, but since there is a work around it's not that big of a deal rn
hey I cant join any game its just really laggy and i have to wait approx. 2 minutes for it to go to 100% then it freezes on the main screen, any tips?
maybe try a new server?
read coolbots pinned message on this channel @full fox
or you could put https in front of zombsroyale and it will run smoother
lol idc
lol
im only a helper
lol @misty prairie you got a student now!
and thus began an epic story for the ages
also #off-topic
its still really slow like on the loading page right when you enter the link
xd
ok. so, first, change your settings to lowest setting if you can
if that doesnt work
reset your connection entirely.
Then go to google then search internet speed test and show me the results
i cant tho
i cant change the settings
ok.
windows 10
thats ok.
so, uh... it either is your hardware or server
so....
what graphics card do you use
or do you not know
nvm
so @full fox think the problem might be which server you are connected to. Try a diffrent one and tell me
some servers are slower than others.
so it works?
yes
do you need anything else?
no thanks
ok, have a nice day?
you too
😃
When I play on Firefox the sound is working properly but when I play on chrome I'm not getting any sounds.
Am I the only one that's experienced this?
Yeah I looked at my Volume Mixer and checked that the sound plays on chrome for other websites like youtube videos
do you have the tab muted by chance (right click on the tab to check)
chrome
I personally use chrome, but that's b/c it is the only browser on this computer
got to the final 2 and it disconnects from the server draggssss me miles agggggghhhh. No issue my end. my internets fine.
@jaunty copper disconnecting might be your internet break for a second or you did something try go into another tag and go in and click the other way
@fathom stream help
How do i make a party
you go to duos
I clicked on duo
and then it automatically makes one for you
just click invite (code)
and it will be copied to your clipboard
but that doesn't work
i will try clicking on twitter
I'm looking for a Duo partner in Zombs Royale! Click to join my party: http://zombsroyale.io/?c=5dUg6
it worked wanna play?
What are the roles and what do they mean?
Legendary Zombs: These are the devs & creators of ZombsRoyale.io
Epic Zombs: Moderators appointed to help manage members, chat, and issues
Rare Zombs: Appointed members to help manage chat & issues
Uncommon Zombs: Auto-assigned members who are active
look in the rules
@old ember roles are not in the rules xD
well the yter is
so your a mod
np im just a random dude
I'm a mini mod @naive falcon
ur right
Rare Zombs are mini mods
im a different dude
ahh, so like helpers (if you play mc)
?
rip
minecraft not mic
storm froze in my game took me 12 minutes to find the last guy hiding outside the zone.
@wide wren to open stuff with the door glitch, try to smash into the chest
and you can actually open it
it always happens
SH--
by chest you mean the crate or the golden ones
both
What is this nonsense
Sorry guys, slight delay we're having major issues on the backend with this new mode.
awesome
Quality Content 👌
For a free game I think the quality is pretty great
. . .
I was just playing and I spawned in and the was no inventory slot or health bars or minimap. I could only move and not open doors or anything.
So i went into the lobby w/ @ebon flame and i flipped over to Discord then back again and the GUI had dissapeared. It happened twice.
oof
stupid
couldn't pick up anything after I picked up that sniper
couldn't open any boxes
so I destroyed one with my hammer
then I couldn't pick up the guns after that
Fix this please
@winged tangle I know how to open box with the glitch
How bout
you try to go into them
Network
and then press e
it's not a network issue
Everything might be a network issue
I destroyed the box with the hammer
then the problem was
I couldn't pick up the weapons
is anybody else experiencing no sound or is that just my speakers being gay
cause my brother has the same problem
I'll pm you in a sec
@snow oriole using chrome 66?
Try Chrome or Firefox, Edge is really bad for gaming in general
How to fix Network/Connection Issues:
- Use Chrome or Firefox
- Try https://zombsroyale.io/
- Manually select your Region
How to Fix FPS/Frames Issues:
- Use Chrome or Firefox
- Make sure your browser is updated
- Set the Graphics Quality to lowest
- Do a basic cleanup of your device
- Turn on hardware acceleration on your browser
- Zoom in (CTRL+ by default) to lower graphic quality further (may cause ui issues)
If you still experience issues please post a speed test of your internet, your country, your processor speed (CPU), and amount of memory (RAM).
there is no game sound
There is no sound in game
Welp sucks to be yoy
no game SOUND UGGG
maybe your headphone/speakers are broken
no they are not
Hmmm are you using edge
i am using chrome
let me check
If it is Chrome 66 maybe thats the prob
@old ember @fathom agate i think chrome 66 blocks the sound. it is written in the console that it is blocked.
how to fix?
done
when you see the volume mixer make sure google is not muted
there is no googlr there
cause there are still no sound
try playing zombsroyale.io
while volume mixer is open
