#Password
17 messages · Page 1 of 1 (latest)
Hi there 👋
Thank you for creating a post on our Community Forum. Please keep in mind that we don't provide official support on Discord. This is a forum for the community, by the community. Meaning that help is not guaranteed. If at any point you believe your post is resolved, feel free to use the button below to close this automatically.
Now let's wait and see if someone of our lovely community can help you out!
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Need actual official support? Reach out to our customer care. 
You have to set your password under settings
Ty but what is they mean with this?
You can't connect to the remote computer for one of the following reasons:
- Remote access to the server is not enabled
2.The remote computer is turned off - The remote computer is not available on the network
@trail star
Hey @uneven atlas you are in violation of our Community Rules!
Please do not mass mention users or mention the ZAP-Hosting Team and/or our Community Team. Moderation actions may be taken against you. 
Is it a Windows or Linux server? If Linux, you cannot connect via rdp. If Windows, make sure the server shows up as running in your dashboard.
Open a ticket
Need support?
Please keep in mind that we don't offer official support on our Discord Community.
We don't provide official support on Discord due to user data protection & privacy laws. (We actually care about your privacy, unlike some competitors that do offer support through Discord.
) But you can always create a topic in our #1019783328473288754 channel and wait until someone from our lovely Community wants to help you out.
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Did you know we have a dedicated site with all our Guides?
TIP:
Need actual official support? Contact our customer care. 
"customer care"