refund | ZAP-Hosting | Page 1

spare nova Apr 14, 2023, 12:09 AM

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Charging me for a service I do NOT use. Not happy.

Screenshot_2023-04-14-10-01-21-16_fcc30ebe7653e6d9c80a235a8324f22d.jpg

silk finchBOT Apr 14, 2023, 12:09 AM

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Hi there 👋
Thank you for creating a post on our Community Forum. Please keep in mind that we don't provide official support on Discord. This is a forum for the community, by the community. Meaning that help is not guaranteed. Now let's wait and see if someone of our lovely community can help you out!

newtip TIP: Need actual official support? Reach out to our customer care: zaplivechat
https://zap-hosting.com/en/customer/support/

strange shore Apr 14, 2023, 12:22 AM

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We cannot do anything about it here. Keep in mind that you have to cancel services you don't want anymore

spare nova Apr 14, 2023, 12:23 AM

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Yeah well.

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I assumed it was cancelled as I hadn't paid for it in months

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So bs they can just charge me

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Without informing me beforehand

strange shore Apr 14, 2023, 12:24 AM

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As I said before, we cannot do anything about it here. Open a ticket on the website

#refund