Zap Hosting cancellation | ZAP-Hosting | Page 1

solid glacierBOT Mar 16, 2023, 10:02 AM

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questioncircle Easily check for any interruptions using the #statuspage channel, or our Status Page:
https://status.zap-hosting.com

newtip TIP: Need actual support? You can contact our customer care here: zaplivechat
https://zap-hosting.com/en/customer/support/

lone sorrel Mar 16, 2023, 10:04 AM

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https://zap-hosting.com/guides/docs/en/account_termination_and_cancellation_period/

Cancellation and notice periods of contract servers at ZAP-Hosting ...

Information about cancellation periods and how to cancel a contract server at ZAP-Hosting - ZAP-Hosting.com Documentation

safe wren Mar 16, 2023, 10:13 AM

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im more asking about my backup when i back up does it stay in the database forever so all i have to do is repay a contract and launch an existing server wich is the backup

lone sorrel Mar 16, 2023, 10:21 AM

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afaik your backup will be deleted from the backup storage

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but you can backup to your pc

safe wren Mar 16, 2023, 10:23 AM

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dang it well good thing im saving it to my hardrive but how would i use the launch existing server cuz it says like .home/counter or something when i press the launch existing server

lone sorrel Mar 16, 2023, 10:26 AM

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you need the files in home/zap123456/...

safe wren Mar 16, 2023, 10:27 AM

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so i would have to find that and save it so that i could launch it next time

lone sorrel Mar 16, 2023, 10:27 AM

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yes

safe wren Mar 16, 2023, 10:28 AM

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do you know were that is located

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on the zap hosting page

wraith burrow Mar 28, 2023, 5:36 PM

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Hello, your best making a ticket for this. It seems nobody has answered your thread for a long period. Please continue this online if you still require support.

The support team online are available 24/7. However the community discord is voluntary support by our customers.

Links to support can be found in #legacy-information.
Thanks!
This post will be closed within 24hrs of no reply

#Zap Hosting cancellation