#All services locked.

1 messages · Page 1 of 1 (latest)

worldly glade Jan 30, 2023, 9:42 AM

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Reason: Domain xxxxxx abused for malicious webshell xxxxxx
Hello, why my services are locked?
I didnt know about thoose malicious webshells..
Can my services recovered without any data loss? i have import things on there

tranquil dust Jan 30, 2023, 9:56 AM

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I suggest to open a ticket

worldly glade Jan 30, 2023, 9:56 AM

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72hours for a response...

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i already did

tranquil dust Jan 30, 2023, 9:57 AM

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sorry we can't help you here

tranquil dust Jan 30, 2023, 12:36 PM

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Do you have any questions before i close this thread?

worldly glade Jan 30, 2023, 12:48 PM

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Is there any chance that i should pay for this problem?

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Is there any chance that you will close my account?

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If this was not my mistake, my web hosting wordpress was attacked by hackers and they injected shells.

tranquil dust Jan 30, 2023, 12:50 PM

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I can not tell you exactly you have to report to the support ticket

worldly glade Jan 30, 2023, 4:04 PM

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Ticket #838343

gleaming flameBOT Jan 30, 2023, 4:05 PM

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Due to user data protection & privacy laws, we don't provide official support on Discord.

Need official support? Contact our customer care here: zaplivechat
https://zap-hosting.com/en/customer/support/

worldly glade Jan 30, 2023, 4:43 PM

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close this thread