It always appear like this when I try to launch a game.
#Game launching keep stop working in the middle of loading.
sharp marten
sleek talon
Hi @sharp marten
The first thing I would suggest is to try a clean install of your graphics card drivers. To do this first grab the AMD driver cleaner here: https://www.amd.com/en/support/kb/faq/gpu-601
Use the utility to remove the old drivers as they may be broken and an update likely won't fix them.
After cleaning the old drivers off your system get the most recent new drivers for your card here: https://www.amd.com/en/support
If that doesn't help let us know
sharp marten
It doesn't work. Tried to re-install the game also but still face the same problem.
sleek talon
Please can you drop 2 files here so we can investigate further?
- The foundation.log file found here: \Documents\Polymorph Games\Foundation
- A dxdiag report. Instructions for this can be found here: https://support.microsoft.com/en-us/windows/open-and-run-dxdiag-exe-dad7792c-2ad5-f6cd-5a37-bf92228dfd85
sharp marten
these two?
sleek talon
Those are the correct files thanks.
did you install the correct graphics driver? Your Dxdiag is showing an older driver from 2022.
There is a much more recent driver from earlier this year
As a side note the driver version number is also showing the old driver
The driver number for the most recent driver should be:
Remove the old driver using the AMD driver utility then install the most up to date driver from this link (Win 10): https://www.amd.com/en/support/graphics/radeon-500-series/radeon-500-series/radeon-550
sharp marten
Problem solved, Thanks for your kindness. 