#Game freezes when I load into game/world

13 messages · Page 1 of 1 (latest)

fossil dew
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please upload a dxdiag log as well as the foundation.log file found under Documents/Polymorph Games/Foundation after such a crash

pallid anvil
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what

fossil dew
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We will need more information, i.e. the two log files, to be able to help you out further 🙂

FYI:

How do I obtain a dxdiag log?

  1. Press the Windows key + R
  2. In the small window that appeared type dxdiag and press Enter
  3. In the new window that opened press the Save All Information button
  4. Save the dxdiag.txt file and drag and drop it in this channel
pallid anvil
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hope i did everything correctly

fossil dew
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hmm ok everything looks good here, except for an error I see at the end related to your NVIDIA graphics card driver.

For a start I would recommend a clean reinstallation of your current driver, you can do so through NVIDIA GeForce Experience. Under Drivers click the 3 dots and select Reinstall Driver, then press Custom Installation and when available choose the Clean Installation tick box, then let the installation complete, restart your PC, and try Foundation again.

pallid anvil
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Awesome ill give it a shot

pallid anvil
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it did not work

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still freezes after clean install

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@fossil dew

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i think this is the new one