#ror2-tech-support

1 messages · Page 46 of 1

mild ridge
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you might still have vjoy installed then. I don't know if it shows up in programs and features but it does show up in the device manager

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I'd highly suggest checking for that because a lot of people think it's not installed but it turns out it still is

autumn axle
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ok I will see if I can get it removed if I have it thanks

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Hey Ghor I have just checked my device manager and I do not have vjoy installed

mild ridge
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ok, if you go to control panel and search for Set up USB game controllers does anything show up in the window that pops up?

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might be a little different on windows 10

autumn axle
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I have three gamecube set ups in there XD LMAO

full bane
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F in chat

mild ridge
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ok, if it's not vjoy maybe there's some other software you installed to let your computer use the gamecube controllers

autumn axle
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oh i see it is a gamecube controller adapter

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thats what must be messing it up

mild ridge
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if you disable or remove those devices the game shouldn't have any more trouble accepting UI input from your mouse and keyboard

autumn axle
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ok I got it now I will check if the game will work

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thanks Ghor got it fixed now

mild ridge
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👍

haughty spade
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well, i updated my bios, saldy i need update like 4 version, 1 by 1 so yea, gona test it, if i get error im gona send again dmp file oky?

mild ridge
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sure

haughty spade
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well i died after 17 min cuz im stupid

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-,-

haughty spade
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39min ingame

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loook like it was bad on my side, cuz of bios XDDDDD

haughty spade
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57 min ingame and still no problem

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sooo there was bad thing on my side with bios

mild ridge
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that's actually really really interesting. would you mind providing us with your motherboard info?

haughty spade
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oh yea sorry for late reply 😂 im playing 90min atm

mild ridge
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@haughty spade thanks! we appreciate it!

next schooner
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@mild ridge would there be anything in my output log that would indicate what's causing the multiplayer issue?

mild ridge
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@next schooner I looked it over and didn't find anything particularly obvious

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the last thing I can think to do is have you and your friends open the console and issue the command steam_lobby_allow_persistence 0 before trying to start a game together

next schooner
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okay thanks we'll give that a try when we're all online

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also i noticed when hosting a private game I get this in the console

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is there a way to know what that IP is?

young quartz
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I don't think that's relevant.

next schooner
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I'm trying to ping/tracert something to send to my ISP so they can help with figuring out what might be my issue with connecting to online play. Even if it isn't relevant I'd still like some info

mild ridge
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@next schooner that's your own IP

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since you're the host

next schooner
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so is there a console command to display that IP in the game or would I have to use a separate program?

mild ridge
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there isn't a console command for that. you can just google "what is my ip"

next schooner
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okay thanks

static moth
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hi i need help when i open the game it says early_acces_disclaimer and i did the steps to fix it and it doesent work. i tried uninstalling and reinstalling and didnt work either

mild ridge
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EARLY_ACCESS_DISCLAIMER

plush treeBOT
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@mild ridge, We have two known solutions for the topic 'EARLY_ACCESS_DISCLAIMER'. Would you like to view them? (Y/N)

mild ridge
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y

plush treeBOT
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@mild ridge,

  1. If you are using mods, your mods are likely out of date. Uninstall your mods and try starting the game again.
  2. If you have never used mods, the issue is fixed by installing Visual C++ Redistributable for Visual Studio 2015. Download the installer here and choose x64 if prompted to choose between x64 and x86. If the installation fails with the message "0x80070666 - Another version of this product is already installed." please uninstall Visual C++ Redistributable for Visual Studio 2015 (and 2017 if you have it) and try reinstalling it. Link: https://www.microsoft.com/en-us/download/details.aspx?id=48145
mild ridge
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@static moth ⬆️

static moth
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It worked. Thanks!

young quartz
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Not tech support, but I am curious about something.

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How come the game isn't set to catch exceptions related to Awake() setup (EARLY_ACCESS_DISCLAIMER related)? Obviously there's no reasonable way forward from that point, but couldn't there be some better way to handle the error?

mild ridge
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@young quartz it probably will at some point, I just haven't had the time to get to it

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seeing as that screen will be gone with the next content update that's probably the time to work something in

young quartz
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Oh god, you're right, it's not even gonna be there

lyric edge
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Any way to disable money/exp particles?

young quartz
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@lyric edge Yes. Go to Settings, and it should be in the Gameplay tab.

lyric edge
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Oh OK, I was looking In the graphics tab, no wonder I didn't find it, thx

young quartz
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👍

hallow hedge
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Has anyone figured out an issue to this bug?

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I found the exact description of a bug me and my sister are facing but I don't see any solution anywhere I look... We can't play at all right now though

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And no one solved the multiplayer lobby bug either huh? The one where people are invisible you can't select a character outside of commando and the match won't start
@dry verge still no word on this? I'm having this issue as well, both me and my sister. It's really frustrating not being able to find any word on it whatsoever. Even just a "yeah we know and it's being fixed" or "hey can you run some tests so we can try and reproduce it" would help a lot... :[

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I have some screenshots of what this looks like.

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If I click on the character I want to play it does nothing, only stays on commando...

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Clicking Ready also does nothing, and I can't see the character the host has picked.

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This is what happens when I click the blue boxes ^

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And this is the little lobby HUD... I'm connected just fine, but nothing else works.

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It makes the game unplayable for us sadly. Being locked to single player due to this bug is really unfortunate. Again I'm wondering what is known, if there are plans for this to be fixed soon (are the devs aware of it?), and is there a solution for fixing this now?

hallow hedge
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here is the log for it

coarse trail
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Are you and your sis on 2 different PC's? @hallow hedge

hallow hedge
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Yes @coarse trail

coarse trail
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Hm, that does make the anti-malware a common denominator.

hallow hedge
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Also again I really appreciate how hard you are trying to help, it really means a lot hun

coarse trail
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It might be a long stretch, but if you could temporarily disable it, (re)start the game and lobby up again.

hallow hedge
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ima try it

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it cant hurt to try

coarse trail
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Yeah, from the logs and console errors it's consistently pointing to not being able to establish some kind of connection (due to whatever reason). Which... is weird that it happens at all because I can only assume the devs would've created a failsafe for, seeing people can play the game offline just fine.
I can only think of something somehow limiting your network in some manner or another. Could be your anti-malware, could be firewall, your router/modem, heck, even your internet provider.
You could try testing it on other machines if you have any, to exclude half of the aforementioned things. Or possibly wait for the devs, because they'll know exactly what their logs mean.

young quartz
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The interesting thing that I've noticed is NullReferenceException.

coarse trail
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Which is interesting, because generally speaking programmers try their bestest to avoid any scenario that results in that. ...having said that, it's also the most common exception, so... Either it's a very unique situation (that has to do with connections), or the game is somehow lacking pieces of code. Either by missing a piece of framework, or the installation somehow skipped files.

hallow hedge
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No antimalware to be seen on both our computers, yet the bug remains :[

coarse trail
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Damn

hallow hedge
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Welp, new plan is to try and delete every file the game has to offer and do a reinstall. The person I saw talking about having this bug tried it with no luck but who knows, maybe I'll get lucky?

coarse trail
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Just out of curiosity, do you run Steam as admin?

hallow hedge
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I suppose I don't

coarse trail
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That's another thing you could try.

hallow hedge
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That it is! Again trying anything beats nothing

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Also thank you for pinging them

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I was scared to xD I hope they don't kill you too, hell I hope they hire you...

coarse trail
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Nah, I'm not smort enough yet. But I hope I narrowed it down by a bunch.

lost tulip
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any news on the dedicated server being fixed and updated?

hallow hedge
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Tested another game

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No issue at all

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So it's not my internet most likely...

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Full reinstall didn't work as expected

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Trying admin now

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Admin also failed, same results as everything else

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@coarse trail welp I tried everything we've thought of but still nothing works

coarse trail
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Bah. I'm sorry, I don't have anything else I can think of. :C

hallow hedge
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its okay hun'

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you did more than anyone could hope for considering you are just a fellow player like me

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here's hoping a dev comes along soon

humble vale
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Someone knows if its possible to change survivors of someone in a room using console comands or with a custom room?

young quartz
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I do not believe so, no. Why would yuo want to do that?

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You mean change them in-game?

humble vale
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i'm trying to play on splitscreen but the player 2 is stucked on Comando

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he cant choose another char

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And i mean changing on player select screen

elder plinth
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my game reset all of its progress today, can someone help me get it back?

dry verge
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@hallow hedge Yeah...still nothing huh. Although appreciate @coarse trail for trying to fix it. Sorry for pings

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I know tons of people who have this problem and it legit prevents us from playing the game since launch

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With not mention of if the devs even know its there.

coarse trail
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It's K. Times like these is when I wish I just had more experience regarding problems like these.

regal plover
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@hallow hedge I have been getting this same error with my friend, for some reason whenever I accepted an invite to his lobby. BUT after testing a few times, if he doesn't invite me and I just click to join his lobby, it doesn't show any issues. Maybe the issue is related to how steam invites work?

silk kindle
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hi there, as i understand we can't bind "mouse wheel down" in key binding settings. I realy would like to bind it for jumping. Is it possible to edit some .cfg file or bind it with commands?

north python
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someone have a link for the unity crash solution?

tight marsh
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My save file got corrupted, is there any way to restore it or an older version of it?

sharp moth
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I have good fps and 144hz but the game feels unsmooth and its very unsatisfying. this is the only game that does this for me. how to fix?

hallow hedge
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@humble vale out of curiosity, you're having an issue where your friend is stuck on commando yeah? Does your friends screen show a bunch of blue boxes to the right like this?

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@hallow hedge I have been getting this same error with my friend, for some reason whenever I accepted an invite to his lobby. BUT after testing a few times, if he doesn't invite me and I just click to join his lobby, it doesn't show any issues. Maybe the issue is related to how steam invites work?
@regal plover Oh I'll try this!! I hope it works

humble vale
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@hallow hedge Nah, my problem was due to a mod that allows splitscreen

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but i already solved, i found a better mod for splitscreen

hallow hedge
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@Akutarex#1475 out of curiosity where did you find that mod?

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@humble vale *

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I've been looking for a way to play non-split screen games with split screen... Is there a universal solution being made or is it specific to RoR2?

hallow hedge
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@regal plover sadly that didn't work for me 3:

regal plover
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Rip :c

hallow hedge
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@pallid ibex I couldn't find a rule against this so I'm going to ping you. There is a bug that's completely preventing a number of people from playing RoR2 in multiplayer. So far there has been no word from you devs on if you know of and are trying to fix it, so hopefully this makes you guys aware. I outlined everything above in detail, so far nothing has worked to fix it and Gearbox hasn't responded with anything useful yet either.

mild ridge
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@silk kindle I just tried it and you can bind the mouse wheel to jump

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@north python there's no single solution for crashes, but if you upload your output_log.txt and crash.dmp files I can take a look at them and see if there's any recommendation I can make

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?files

plush treeBOT
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@mild ridge,
Output Logs
While the game is running, it is continually writing to a file called output_log.txt. This file can help us get more information about the issue. If possible, please upload the file here. The file is usually located at:
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\output_log.txt

Crash Dumps
If the game crashes it will generate a Dump file. Similarly to output_log.txt, it can help us track down the source of the crash. Please upload your crash dumps here if possible. The file is usually located at either:
C:\Users\<UserName>\AppData\Local\Temp\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp
or
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp

mild ridge
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@elder plinth steam cloud unfortunately doesn't keep file backups

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@hallow hedge you probably won't get much help out of pinging hopoo since networking isn't one of his responsibilities

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my first question in the case of your issue is if you or any of the people you're playing with have ever used mods

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this behavior is indicative of a network desync

north python
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@mild ridge merci de l'attention que tu peux apporté a mon probleme

mild ridge
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@north python your crash.dmp file indicates a crash in your graphics driver

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make sure your drivers are up-to-date and do a clean driver install if that doesn't fix the issue

hallow hedge
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@mild ridge I have used mods in the past, but for the update I removed all of them from the files so I could get the vanilla experience. I also tried deleting all of the game files, uninstalling, and reinstalling RoR2 with no luck.

mild ridge
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what about the people you're playing with? are you able to play with people other than them fine, like in quickplay?

hallow hedge
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I'll try quickplay real fast

north python
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they are up to date i cut the vsync on my geforce too microste vc++2005 is reinstal too

mild ridge
hallow hedge
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For the record I can't join games my sister makes, and she can't join games I make

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So it's two way

mild ridge
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someone mentions overclocking in here, that could be an issue too

hallow hedge
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And yup! Quickplay worked without issue

mild ridge
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are you 100% positive your sister doesn't have any mods or any mod files left over in the ror2 folder?

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one player having mods and one not can cause this issue

hallow hedge
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I did the same treatment to her as I did to me, removed everything before hand and when that didn't work I deleted all the files, uninstalled, and reinstalled ror2

mild ridge
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are you on the same network?

hallow hedge
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Is there somewhere besides program files x86/steam/steamapps/common/risk of rain 2 where some mod files may be left over?

mild ridge
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I don't think so

hallow hedge
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And no we are on two different networks

mild ridge
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hmmmmm okay

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I'd say check to see if your sister can get into character select through quickplay

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might help isolate the issue

hallow hedge
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I'll do that real quick

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She can join quickplay too just fine

mild ridge
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if you both wouldn't mind, please have both of you shut down the game, start it again, try to get into character select, then close the game. then, upload both of your output_log.txt files

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?files

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whoops, looks like the bot is napping

hallow hedge
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Even bots need their beauty rest :0

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As you might expect I'll need to know where to find the log.txt

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It just kicked me out instantly

mild ridge
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yeah, hold on I'm getting the bot back online

hallow hedge
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Should I try to get back in so I am sitting on that screen or get the txt from this point?

mild ridge
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?files

plush treeBOT
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@mild ridge,
Output Logs
While the game is running, it is continually writing to a file called output_log.txt. This file can help us get more information about the issue. If possible, please upload the file here. The file is usually located at:
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\output_log.txt

Crash Dumps
If the game crashes it will generate a Dump file. Similarly to output_log.txt, it can help us track down the source of the crash. Please upload your crash dumps here if possible. The file is usually located at either:
C:\Users\<UserName>\AppData\Local\Temp\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp
or
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp

hallow hedge
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And alright no worries

mild ridge
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@hallow hedge ⬆️

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get the .txt

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if you try to do anything else it'll have unrelated information

hallow hedge
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Alright we both alt+F4ed

mild ridge
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it resets every time the game restarts

hallow hedge
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I'll find these now

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@mild ridge Alright I've got them both

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Again just for the record I never got to the character selection screen this time, I just saw a black screen for a while and then was kicked back to the main menu.

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Sometimes it does that, other times I get in but it just looks like this. No time on the Ready button (clicking it also does nothing), no sign of the character they've picked, a bunch of blue boxes to the right, and clicking characters does nothing, it just stays locked to commando.

mild ridge
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@hallow hedge ok, so I've gotta ask first just to be sure. have either you or your sister restarted steam or your computer since this issue began?

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sometimes steam holds open a connection between two machines in a weird way that ror2 can't really deal with and the only way to close that connection is to restart

hallow hedge
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I have, and there has also been a PC restart, but hey I can try again if you like?

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I've done a lot of things since the last attempt

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Stuff Gearbox suggested ect

mild ridge
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if that still doesn't work I have one last suggestion that might work

hallow hedge
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As we both probably expected that sadly didn't help...

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It was worth a try at least

mild ridge
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the last thing you can try doing is connecting directly by IP

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whichever one of you chooses to host will need to forward port 7777 to your pc

hallow hedge
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Oh god not port forwarding xD

mild ridge
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you can then start a private game and the other player can join through the console with the command connect ipAddressGoesHere:7777

hallow hedge
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Aye, that is something I can try

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Is this more a potential temporary work around for us, or would the results help you narrow things down so you all can fix this?

mild ridge
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unfortunately I couldn't find any sort of concrete error in your logs

hallow hedge
mild ridge
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this is pretty much the same info that goes into the log files

hallow hedge
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Is there anything else I could do to help you guys fix this? It basically makes the game unplayable for me and the other people that this has affected, so I'll happily do anything you need. You can remote access my computer for all I care if it'll help

mild ridge
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I guess I'd be curious to know if any other games that use steam p2p networking have this issue between the two of you

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it's weird that both of you can connect fine to other people but not each other

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trying to think of some

hallow hedge
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I tested with this game called Shellshock Live which is notorious for having a very unstable connection, it worked fine though and I believe it's hosting works similar?

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If you have a specific game I should try I can though

mild ridge
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I think garry's mod uses it now? not sure

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looking at Shellshock Live it seems like it uses a different networking setup than we do

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castle crashers might use steamworks p2p

hallow hedge
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I can try gmod

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Lemme do that real quick

mild ridge
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whoever hosts in gmod will need to use the command p2p_enabled 1 in the console first

hallow hedge
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How does one pull up the console?

mild ridge
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~

hallow hedge
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Will do

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Now just to install the thing xD

hallow hedge
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@mild ridge GMod worked perfectly

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I'm going to try to delete the hopoo files and reinstall ror2

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@dry verge I have a question about that bug in RoR2 you are having... Have you modded the game at any point?

mild ridge
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@hallow hedge if you can get your steam id you can host and have your sister try using the console command connect_steamworks_p2p steamIdGoesHere to try to skip the lobby system altogether

hallow hedge
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That sounds a lot more practical than port forwarding

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I'll try that after I see if deleting hopoo worked

mild ridge
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I don't know that it's going to work. it's not the same as connecting directly by IP which does require port forwarding

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and is probably more likely to work

hallow hedge
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Everyone hates port forwarding though... Minecraft ruined it for us all. I doubt many people will want to do it, most will probably hope and pray for a hotfix

mild ridge
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this was the only thing that stuck out to me in your log files: GameNetworkManager.OnClientP2PConnectionFailed steamId=76561198208923393 sessionError=Timeout

hallow hedge
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I'll do it if the results would help you figure out the issue though

mild ridge
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the thing is I don't know how many people are actually affected by this issue

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a workaround isn't the ideal solution but if it gets the game working and the issue is only affecting a small number of people we have to spend our limited resources elsewhere

hallow hedge
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I've seen two others here and two more made a steam forum post about it? I'd say it's somewhat rare but not extremely so

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I'm messaging the others I know of in hopes they'll join in

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I just noticed something

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The person who posted that report lists the stuff they tried to do to fix it, and port forwarding is one of the things they did with no luck

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So it looks like port forwarding also does not work

mild ridge
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port forwarding won't affect it if you're not using the direct IP connection method, which we don't really publicly document anywhere

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I doubt that's what was used

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I guess are either of you using a VPN or proxy?

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I'm looking into steam p2p timeouts and I'm not getting very many exact results but tabletop simulator comes up a lot and that mentions VPNs and firewalls as issues

hallow hedge
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No VPN here

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Though I could turn one on?

mild ridge
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I mean you could give it a shot

hallow hedge
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I'm desperate enough so sure

mild ridge
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I really wish I had better answers and solutions to give

hallow hedge
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@hallow hedge if you can get your steam id you can host and have your sister try using the console command connect_steamworks_p2p steamIdGoesHere to try to skip the lobby system altogether
@mild ridge using this method failed with this printout in the log :[

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vpn test next

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so ah

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vpn looks like it's actually working...

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Why I don't know, never needed one before and it's only ror2 that needs it, but it might actually have fixed it

mild ridge
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my current guess about what's happening is that the p2p connection is being established but something is preventing it from actually sending any data

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it could be a firewall thing

hallow hedge
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I uninstalled every antimalware and disabled the firewall so idk how it could be

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we both use the same isp I suppose but why would they block your game

mild ridge
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usually when there's a desync there are a lot of error messages, but there weren't really any in the log files. looking on it further it seems like the data couldn't make it to the client at all, maybe vice-versa as well

hallow hedge
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but why for only ror2

mild ridge
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beats the heck out of me

tacit gyro
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i mean its using the unity networking right? so alot of unity games you should have a problem with then

hallow hedge
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thats bizarre

mild ridge
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@tacit gyro not exactly. it's using steam p2p connections

hallow hedge
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but this is the only one, ive tested unity and p2p based games with no issue

mild ridge
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I mean it is using unet yes but the actual transport layer is steamworks

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I dunno what to say, we don't have any say on what steam does with the data, we just hand it off and expect it to be delivered

hallow hedge
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It sucks, but if the vpn actually lets us play full games thats a win for us if no one else

mild ridge
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it could be your router's security settings, though I still don't know why ror2 doesn't work but gmod did

hallow hedge
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I just don't get why now since ror2 worked fine before the update, and why ror2 but no other game

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yeah what you said xD

mild ridge
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It just occurred to me that since tabletop simulator has the most similar setup to us that'd be a good thing to test with if you can

hallow hedge
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I could try with them? no vpn and vpn?

mild ridge
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yeah, I'd say try it without the vpn

hallow hedge
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@mild ridge Huh well it's the same issue in table top simulator!

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Did you switch the hosting method in the latest update? Maybe it's something to do with updating unity?

mild ridge
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we did update unity but we didn't update the networking library or setup

hallow hedge
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That's odd then

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I wonder what changed for everyone between this and the last build

young quartz
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If I recall, the version that the game was updated to was actually the final build to support UNet.

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While future builds "support" it, they don't exactly play nice with it

pliant remnant
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Any can tell if risk of rain 2 runs on 60 fps on console?

hallow hedge
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@young quartz so it's possible that if RoR2 ever gets updated to something newer, perhaps a 2019. build, they will have to use a different hosting solution (and hopefully that means one that's less buggy)?

young quartz
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They won't have to use one, but it'll be recommended since it's deprecated. UNet is only receiving critical fixes such as security issues.

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That, and hosting solutions and multiplayer APIs for Unity are surprisingly annoying to come by... trust me on this one.

dry verge
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@hallow hedge nope not even once although I do think my friend who also has the issue did edit his lunar coins

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And for this glitch while yeah it's probably not super common there's an entire separate discord group all of people with this exact same glitch and none of us know any solutions

hallow hedge
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@dry verge can you open the game from scratch and try to join with your friend, then once you get to the screen of sadness press Ctrl+Alt+` and screenshot what it says?

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And yeah, there seems to be a small yet strong minority of people who have had their game just completely break in this manner from the last update ._.

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It's really unfortunate

dry verge
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From the latest update they got this problem? Damn me and him had it since launch

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Sure just need him to get on

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But I'ma tag others I know have the issue

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@Dester Tae#6969
@next schooner @TDTVoid#7981 @Tored#9975 @unknown#0186 @Edowardo#5451

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@timber yacht

hallow hedge
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Most of those tags didn't work

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It started just at this update for me and a lot of people

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Weird you've had it forever though

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But hey I'll still try and help you figure it out

dry verge
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Ya sorry think most are friends of jaff thathave the issue or friends of friends idk

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Thank you

fallen pier
#

just can't select character. had a problem with it since i bought the game 5-6 months ago i think. tried with and without vpn.
however i can select as host but i've noticed that nobody else besides the host can

#

and once when i tried with vpn too i could select a character. but that was like once per 30 tries

#

very rare

wild spoke
#

Feels like since the Artifact update that Risk of Rain 2 multiplayer has had some lagging issues, not sure if its happening for others

marble dock
#

Im not sure if it was the update, possibly... But me and a friend played yesterday completely lag free and now whoever joins the host lags around 1-2 seconds behind with every skill/weapon :/ Anyone else having multiplayer lag?

idle pumice
#

Yo guys, is there supposed to be no anti-aliasing in the game? i have jaggies for days

balmy marsh
#

Has there been a fix for the keyboard and mouse not working?

young quartz
#

"Fix"? @balmy marsh What's your issue?

balmy marsh
#

When I boot up the game only the escape and enter keys work

#

No mouse cursor or anything

young quartz
#

i saw that
oi, oi, OI

mild ridge
#

I had to do some refactoring a few days ago and I missed some things

#

¯_(ツ)_/¯

young quartz
#

o i c

mild ridge
#

it's been a long time since I've had any project in a language without strong typing + proper static analysis

#

no gamepad binding

plush treeBOT
#

@mild ridge, We have two known solutions for the topic 'no gamepad binding'. Would you like to view them? (Y/N)

mild ridge
#

y

plush treeBOT
#

@mild ridge,
This issue occurs when Windows is reporting a gamepad, joystick, or other input device providing a non-neutral input. This is usually caused by:

  1. Having a gamepad, flight stick, HOTAS, pedal, racing wheel, or any other kind of non-keyboard/non-mouse input device plugged in. Simply unplug the device from your computer.
  2. Having vjoy installed. If you've ever tried to use a GameCube controller with your PC, you probably have it installed. Opening your computer's Device Manager window should allow you to disable or uninstall it.
mild ridge
#

@balmy marsh ⬆️

balmy marsh
#

So I can't do anything if I have my set-up plugged in? I used to be able to workaround it by binding everything to a single axis but now I can't even reach the bindings menu.

#

That's kinda frustrating then...

mild ridge
#

@balmy marsh it's kind of a consequence of the fact that the menus used to have a cursor even for gamepads, but we ended up changing it to native directional navigation with this update because I guess to most gamepad players that feels unpolished. the game didn't have to choose between kbm/gamepad before in the menus but now it does.

#

you might be able to disable the device in the device manager instead of physically unplugging it

#

you may just have to unplug/disable the device that's not in the neutral position

balmy marsh
#

I assume there's no ini or settings files I can dig through to disable stuff? I've had to do that more than once with games like ACIV Black Flag.

mild ridge
#

we don't have a setting for something like that unfortunately

orchid temple
#

After this mornings update a friend and I noticed a large delay when joining someone elses lobby

#

one other person mentioned it earlier, took a clip for example. It even happens whilst selecting characters

raw parcel
#

any idea why i'm not unlocking naturopath? will post a screenshot of the items i had upon completing the third teleporter, artefact of command active

#

?

ashen axle
#

After this mornings update a friend and I noticed a large delay when joining someone elses lobby
@orchid temple I have the same issue. Doesnt matter who hosts or what connection i have. My cabel is 1000/1000 mbit. My friends is the same, and he lives in the same building. Changing to 4G gives the same result, still very laggy.

lofty glacier
#

@raw parcel Healing drone? Shrine of the woods? Gnarled woodsprite? Those are the only things I can think of that would stop it but wouldn't show here

orchid temple
#

Ye i've seen a few people saying the same thing on the reddit too. Super strange

lofty glacier
#

The wiki also states "Taking a Blue Portal for the 3rd Teleporter Event will avoid the challenge," the wiki of course can be wrong but it's the best lead I have

supple quarry
#

Not sure if this is where I should report this, but I need help. I was in the bizzare and I used to teleporter to get out (I think), but when I got teleported, my screen turned black. I alt tabbed out but when I tabbed back in and pressed ESC, it pulled the menu up and Im still in the bizzare. Now I can't move or anything, when I press the menu again to resume nothing happens but I can still pull up menu anytime. Anytihng I can do

#

?

jovial flare
#

Hey, just saw they released a hotfix patch. Are the constant crashes fixed?

mild ridge
#

@supple quarry that sounds like what happens when the game can't find the stage you're supposed to go to. do you have any mods installed, and did you use the seers in the bazaar?

#

@jovial flare you could try and see, I guess. depending on what your crashes are though you may want to check on your hardware and bios. We had someone here a few days ago that was getting regular crashes very early in the game with nothing tying them together and they found that updating their motherboard BIOS fixed the issue.

#

@orchid temple we didn't change any of the networking stuff. were either you or your friend using a VPN?

supple quarry
#

Sadly I had quit the run. I didn't use the seer or any sort of mods. I had the achievments incorrigible and the overloading worm one. It was a shame but thanks for responding anyways

mild ridge
#

if it happens again please come back to this channel right away and upload your output_log.txt file

#

actually, it might still be there now.. it gets wiped whenever the game is reopened so if you haven't done that I can still take a look at the file

#

?files

plush treeBOT
#

@mild ridge,
Output Logs
While the game is running, it is continually writing to a file called output_log.txt. This file can help us get more information about the issue. If possible, please upload the file here. The file is usually located at:
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\output_log.txt

Crash Dumps
If the game crashes it will generate a Dump file. Similarly to output_log.txt, it can help us track down the source of the crash. Please upload your crash dumps here if possible. The file is usually located at either:
C:\Users\<UserName>\AppData\Local\Temp\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp
or
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp

static comet
#

i'm having issues with multiplayer

orchid temple
#

@mild ridge No, neither of us are or were using a VPN. There was a slight improvement when we joined each others lobby using the clipboard number but the delay was still fairly significant. Really unsure what could be causing it

static comet
#

regardless of me or my friend joining each other's games, it takes VERY long to load nor does the menu work properly once it does. No VPNs on either side, connection seemed to be fine in other games

mild ridge
#

@static comet have you or your friend tried restarting steam or your PC since the issue began?

static comet
#

I have, yes... I even went as far as re-installing my GPU drivers and everything else as I assumed it was an issue on my side at first.

#

Also performed a full re-install of the game and verified game files

#

we never had issues joining each other's games prior to the recent update, if that is helpful in any way.

mild ridge
#

@static comet today's update or the one from the end of march?

static comet
#

today's patch, sorry for not being more specific

#

i'm unsure on whether the output logs are affected given the fact that i re-installed the game, however, I'll send them here anyway.

mild ridge
#

I'm not seeing anything that stands out here, unfortunately. I wonder if maybe windows firewall is blocking the game because it updated and no longer considers it the same?

#

steamworks p2p will use relay servers if for some reason it isn't able to make a direct connection between two players

#

but that could introduce latency

#

someone else was also having an issue that I currently suspect has something to do with a firewall on either the machine or the network

static comet
#

i don't know too much about these things, however, I have the game in the list of firewall exceptions. Unsure about my friend though

#

i'm gonna play a single player run so i wont be checking discord for a while, but feel free to ask me anything else you may be curious about or w/e

gray peak
#

today after the patch i started crashing a LOT, like 4 times so far

static comet
#

no crashes for me, game has been running perfectly... only thing was the multiplayer problem

ancient flume
#

Was the Dedicated Server fixed by this update?

mild ridge
#

@ancient flume yes

#

@gray peak someone here solved a similar issue by updating their BIOS, might be worth trying

gray peak
#

hmm, i do have a bios update available.

#

first things first, gotta say, i love this game, and thanks a ton

#

also loved the first one

mild ridge
#

thanks 😄

gray peak
#

from the error log ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FF8278467AF)

mild ridge
#

?files

plush treeBOT
#

@mild ridge,
Output Logs
While the game is running, it is continually writing to a file called output_log.txt. This file can help us get more information about the issue. If possible, please upload the file here. The file is usually located at:
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\output_log.txt

Crash Dumps
If the game crashes it will generate a Dump file. Similarly to output_log.txt, it can help us track down the source of the crash. Please upload your crash dumps here if possible. The file is usually located at either:
C:\Users\<UserName>\AppData\Local\Temp\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp
or
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp

mild ridge
#

if you wouldn't mind uploading the crash.dmp file that would be helpful

gray peak
mild ridge
#

looks like something went wrong in the physics engine's cloth simulation

#

might be worth checking that your graphics driver is up-to-date as well

gray peak
#

it should be. let me look

#

looks like im one version out of date

ancient flume
#

@mild ridge You sure? Anytime someone attemps to join it just sends them back to the game's main menu and I get this error in the DS window.
"Warning: wrong connectionId in received user packet"

#

No mods or custom settings used.

#

Perhaps I just have the wrong port forward settings?

mild ridge
#

most likely the case

#

I got confirmation from someone who runs ror2 dedicated servers that it's working again

ancient flume
#

Ah, dang.

#

I just forward port 27015 correct? TCP or UDP? Or both?

mild ridge
#

probably both

ancient flume
#

I'll try it. Thank you. Sorry for dumb questions.

mild ridge
#

don't worry about it all, dedicated servers are often not the easiest thing to get running

ancient flume
#

Hmm...

#

It seems to be working now. People can join and everything... But anyone who joins who isn't on my Steam friends list their name comes up as "unknown" and everyone's name in the Steam server browser is "???".

mild ridge
#

yeah, that's a currently known issue. the names will probably show up if either player reconnects. we only ask steam what a person's name is once and if it's a person not on your friend's list steam likely doesn't know yet

#

so you just get ??? since it would have to do a network request to find out

#

we'll probably get it to actually make that request, wait for the results, then apply them at some point

mild ridge
#

@plush smelt my only guess is that it's a firewall or VPN issue. something might be keeping the two of you from connecting directly so steam has to resort to using relay servers that add latency

#

I can't say for sure, but it's the only explanation I have at the moment

tribal grotto
#

@hallow hedge I am having the exact same issue with multiplayer right now on p2p. No antimalware or VPN. We both tried uninstalling and reinstalling and no change.

#

Update! @mild ridge Sorry to ping
I found a fix to the multiplayer issue for blackscreen/not connecting.
We both disabled inbound rules for TCP and UDP firewall for Windows Defender on ROR2 and It fixed the connection issues.

echo fiber
#

anyone having framerate issues in the menu screen?

#

my friend hasn't played in a while and he updated the game and when it opened up the framerate was low and his mouse was slow. He has a good computer and even just to test it we lowered all the settings and it still didn't help. I had him uninstall and reinstall it, check the integrity of the game and it was still bad

iron bobcat
#

I can't seem to find where I change the name of "Horde of Many" in the text files

#

anyone care to help me find it?

paper sonnet
#

hi, my game currently does not seem to lock my mouse into the window, which caused the cursor to constantly click out of the game and is super annoying. it only started to occur after the artifact update and its really annoying, tried reinstalling/verifying game files and still couldnt fix it. any help?

hallow hedge
#

@tribal grotto I've been getting it to work if I play with a VPN turned on, but I might just try what you suggested...

worn cipher
#

Thinking of getting Linux, does RoR2 work with Proton?

mild ridge
#

@paper sonnet please post your output_log.txt file if you don't mind

#

?files

plush treeBOT
#

@mild ridge,
Output Logs
While the game is running, it is continually writing to a file called output_log.txt. This file can help us get more information about the issue. If possible, please upload the file here. The file is usually located at:
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\output_log.txt

Crash Dumps
If the game crashes it will generate a Dump file. Similarly to output_log.txt, it can help us track down the source of the crash. Please upload your crash dumps here if possible. The file is usually located at either:
C:\Users\<UserName>\AppData\Local\Temp\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp
or
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp

wild laurel
#

hi guys, just bought the game and it wont launch... I looked at this FAQ:

#

PROBLEM The game won't launch - crashes on startup!
FIX Please make sure to update your Graphics Drivers, disable any Antivirus, and restart your PC. Afterwards, reinstall the game!

#

i did everything and it didnt work. please help

mild ridge
#

@wild laurel please upload your output_log.txt and crash.dmp files if you have them

orchid flame
#

hi @mild ridge

mild ridge
#

hello.

orchid flame
#

how is your day

mild ridge
#

busy as usual, but good

wild laurel
#

where do i find these?

mild ridge
#

?files

plush treeBOT
#

@mild ridge,
Output Logs
While the game is running, it is continually writing to a file called output_log.txt. This file can help us get more information about the issue. If possible, please upload the file here. The file is usually located at:
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\output_log.txt

Crash Dumps
If the game crashes it will generate a Dump file. Similarly to output_log.txt, it can help us track down the source of the crash. Please upload your crash dumps here if possible. The file is usually located at either:
C:\Users\<UserName>\AppData\Local\Temp\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp
or
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp

orchid flame
#

i have a question

tacit gyro
#

dont ask to ask just ask

orchid flame
#

ok

#

how long does it uselly take to make a item

mild ridge
#

that depends on a lot of things. items need models, effects, and the behavior sometimes requires even more assets and code. for example, the resonance disk and lepton daisy took a really long time to develop. Something like repulsion armor plate didn't take long because it has a simple model and only adjusts a simple calculation without touching a bunch of systems or requiring extra assets

orchid flame
#

ok

#

thanks

wild laurel
#

weird. cant find this files

mild ridge
#

when it crashes, what is the behavior like? Do you get any sort of popup window?

#

are you able to screenshot it if so?

wild laurel
#

i have a window, black screen, then crashes and back to steam

mild ridge
#

that's really weird that it doesn't generate a crash report

wild laurel
#

ill try unistaling steam maybe

mild ridge
#

maybe this?

#

oh, this doesn't have a crash, nevermind

#

it's just a straight crash to desktop with no message?

gray peak
#

dang, had a crash again

mild ridge
#

@gray peak how long did it take to crash?

gray peak
#

ive had it on for around 8 hours

mild ridge
#

ah

gray peak
#

i think

wild laurel
#

this is what i got there

gray peak
mild ridge
#

@wild laurel for some reason your game can't access steam

wild laurel
#

😮

#

how can i fix it?

mild ridge
#

are you launching the .exe directly or launching it through steam?

#

@gray peak looks like a different crash from before, it tried to access memory it didn't have permission to while trying to updating a particle system

#

did you already try updating your motherboard BIOS?

gray peak
#

i.. did not. i did update my video driver though

#

i'll be not lazy and do that now

mild ridge
#

I'm starting to suspect that crashes with nothing in common are probably a sign of hardware/driver/BIOS issues

#

@wild laurel are you launching the game through steam or directly from the executable?

wild laurel
#

i tried both

gray peak
#

That was fun, the asus software for my mobo blue screened me

#

Good thing my bios has a tool in it to upgrade it over the internet

mild ridge
#

@wild laurel I guess you could try reinstalling steam?

wild laurel
#

yea ill try

#

@mild ridge thank you. game launch

orchid flame
#

yays

mild ridge
#

😄👍

orchid flame
#

you can now almost die because a clay templar looked at you a littie bit

latent meadow
#

@mild ridge hey, just showing up to say I swapped in a new 2060 super, and i still get crashes

#

any update on how to fix this, or are you still waiting for response from unity?

mild ridge
#

@latent meadow someone here who was getting random crashes managed to fix it by updating their motherboard BIOS

latent meadow
#

uhh

#

i've done that recently

#

could it still be a RAM issue on my side if it only happens in this game?

mild ridge
#

maybe? is your RAM overclocked?

latent meadow
#

using XMP, yeah

mild ridge
#

try disabling that if you can

latent meadow
#

ill give it a shot

orchid flame
latent meadow
#

@mild ridge that seems to have worked so far, cheers!

orchid flame
#

i want @mild ridge to see this

latent meadow
#

in... tech support?

orchid flame
#

its the only place ive seen him in

mild ridge
#

@latent meadow glad to hear it!

acoustic edge
#

Hey there! Wanted to ask, if anyone has a fix for the multiplayer not working glitch, where the person joining can't select a character or loadout!

If yes, please @ me, I miss playing with my friends lmao

static lichen
#

Just a question. I'm not sure I kept the original .txt files for item names and descriptions and I was wondering if there was an easy way to get em back?

mild ridge
#

@acoustic edge if you haven't restarted steam or your PC since the issue began try doing that first. if it still doesn't work make sure you're not using a VPN or proxy and be sure windows firewall/windows defender isn't blocking ror2

#

@static lichen if you validate your game files they'll be replaced with the originals

gray peak
#

That was interesting, i crashed to desktop 5 minutes 38s into my first run of the game

#

no error log generated

orchid flame
#

@mild ridge how long did it take to make the 57 leaf clover

mild ridge
#

I don't know, maybe a day or two days for everything? that was probably two years ago so I don't remember specifics

orchid flame
#

thank you i just thought "how long did that take"

mild ridge
#

@gray peak that's very bizarre. it just seems to cut off

gray peak
#

yeah, i picked up the ap rounds

#

and im off to desktop

#

i have updated my bios, and i am using the latest graphics driver

mild ridge
#

I don't suppose you have your RAM overclocked, do you?

gray peak
#

yeah it has the XMP profile

mild ridge
#

I'd suggest disabling that if possible

gray peak
#

id be bummed if my ram was not liking using that

mild ridge
#

someone who was having random crashes apparently had their issue fixed by turning that off

gray peak
#

well its worth a try

hallow hedge
#

@acoustic edge I've had some success getting it to work by using a VPN for some reason

steady topaz
#

@orchid flame this is not the place to post memes, goto #ror2-memes or if you have game related questions ask them at #ror2-game-questions
This particular channel meant to help people who cant play the game properrly.
Its kinda not nice to bother devs by pinging them, they got whole game to do.

#

@acoustic edge If you made all the checks and its still not working for you - try dirrect connection or lan emulating software (like radminvpn)

For direct connection you will need your friend external ip. myip.com will show that.
Then your friend should host private game and you should activate console ``+ctrl+altand execuceconnect 192.168.1.1:7777command, where you should use your friend ip instead. For lan emulation you need to be in the same virtual network, get your friend ip from that program. To host your friend need to open the console same way and executehost 1command. Then you can connect to him with same command as above, but use lan emulated ip instead. (for exampleConnect 26.21.85.247:7777) Itsa a good idea to see if your connection is decent enough. ping` command shows rtt=999 that's your ping in ms.

full spruce
paper sonnet
#

hi, my game currently does not seem to lock my mouse into the window, which caused the cursor to constantly click out of the game and is super annoying. it only started to occur after the artifact update and its really annoying, tried reinstalling/verifying game files and still couldnt fix it. any help?
@mild ridge sorry for the late reply, but here the log. the last time i booted up my game it crashed mid-game, then i just changed the dx version to hopefully fix it

daring kestrel
#

Hello still did not get any answer on my bug report. Who can help?? Game is crashing every run at random points. The issue: game freezes up and game closed with "unity crash". Have tried all sorts of things like update driver, windows, run as admin, verify files, close antivirus. Who has the fixing answer?

trail birch
#

Hi, sorry to bother you guys, I’m new to the community but been having issues with multiplayer. Probably been mentioned before, not loading in to games cannot host games, quick play either auto kicks or doesn’t load in properly. I’ve tried reinstalling, verifying, restarting router and port forwarding, different internet connection. I’ve recently updated to the latest patch so will update on what happens with that

fading quail
#

anyone else can only invite friends ? no multiplayer available

normal ermine
#

i keep getting a bsod with risk of rain and armello , both on unity . other games i have run on max just fine

daring kestrel
#

is this discord even helping? might as well email directly

hushed bone
#

👋
My game keeps crashing like once every hour. Does anyone know how I can fix this/find the issue?

hushed bone
gilded berry
#

Has anyone else had a crash with the artifact of sacrifice, command, and enigma on?

#

Are these artifacts broken?

#

It disconnects me and my friend every time we attempt to play.,

#

I don't have mods.

daring kestrel
#

@hushed bone perhaps the same problem my friend has with that unity crash shit

orchid flame
#

you guys can wait for @mild ridge to come back

orchid flame
#

i found it in some files of maybe ror1 and its called "uknown monster"

gilded berry
#

How is that tech support related

orchid flame
#

just a question

daring kestrel
#

so this Ghor guy is on holiday? or ur his m8? or what

orchid flame
#

i dont know

latent meadow
#

@daring kestrel heya, i had the same problem and fixed it by disabling my RAM overclock

#

though this is the only game it's happened to me in, and Ghor says the cause of each crash for people who have this problem seems totally random

#

it's most likely an internal engine problem and afaik he's still waiting for Unity to get back to him about it

#

hope that's a little bit helpful

finite robin
#

Same problem, issuing unity crashes even without any artifacts

orchid flame
#

it was called "unknown monster" in the ror1 files

mild ridge
#

@orchid flame I don't know. I didn't work on ror1

orchid flame
#

oh ok

mild ridge
#

@finite robin @daring kestrel @hushed bone @normal ermine so far what I've been seeing results from in regards to the crashing issue is making sure your graphics drivers are up-to-date, your motherboard BIOS are up-to-date, and making sure your RAM isn't overclocked and disabling that if so

#

@gilded berry

orchid flame
finite robin
#

I didn't have that issue even yesterday, but today game crashed almost every run

mild ridge
#

@paper sonnet unfortunately I don't see anything that stands out in the log file. it could be some external program interfering or if you have touch input enabled on your device that could be preventing the game from locking the mouse cursor as well

finite robin
#

Maybe I can send you some logs or smthng like that?

mild ridge
#

you can upload your crash.dmp and I'll take a look at it

#

?files

plush treeBOT
#

@mild ridge,
Output Logs
While the game is running, it is continually writing to a file called output_log.txt. This file can help us get more information about the issue. If possible, please upload the file here. The file is usually located at:
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\output_log.txt

Crash Dumps
If the game crashes it will generate a Dump file. Similarly to output_log.txt, it can help us track down the source of the crash. Please upload your crash dumps here if possible. The file is usually located at either:
C:\Users\<UserName>\AppData\Local\Temp\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp
or
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp

finite robin
#

Yeah, sure, can I send them here?

mild ridge
#

yep

#

@orchid flame the enthusiasm is appreciated but please remember that this channel is reserved for helping users with their technical issues with the game

orchid flame
#

i just wanted you to see it

mild ridge
#

it is pretty dang neat, but the game discussion channels are better suited for that sort of thing

orchid flame
#

ok

#

have nice day

mild ridge
#

you too 👍

finite robin
#

Uh, i can only find output log in Appdata

#

Both in Local and LocalLow

#

oh wait

#

found them

#

is that it?

mild ridge
#

yep

finite robin
#

If you need any information about my system - i'm here. I have OC'd ram but it passes all tests (memtest, aida64, occt etc.)

mild ridge
#

@finite robin interestingly, your crash dumps are consistently showing the error originating from the same place. Most of others are seemingly random. That said, this is the first time I've seen a crash from this engine function. I'd still advise that you try playing with your OC disabled first and see if that solves the issue.

finite robin
#

Oh, okay, i'll try, but that can drastically decrease my performance :/

#

By the way, thank you very much for that fast responce

mild ridge
#

👍

#

hope it helps

hushed bone
#

@mild ridge Everything is already up to date on my system. Forcing the game to run in directx 9 mode seems to have fixed it though

#

So solved I guess

daring kestrel
#

@latent meadow thanks! great info, i was really scratching my head about it, i don't think the RAM of my friend is overclocked tho, but good to know it can be totally random..

#

@mild ridge Thanks as well! will check the BIOS date

paper kayak
#

Is There a Reason why RoR2 is literally Making my Graphic Card Transforming into a Starting Fighter Jet? ( AMD Radeon RX 5700 XT)

mild ridge
#

@paper kayak you may want to use the FPS limit option in the settings menu

paper kayak
#

Is it Going Crazy Because FPS go to high?

mild ridge
#

though I think it defaults to your monitor's refresh rate

#

it might be, it might not be

#

that's the only thing I can think of that would cause that at the moment, though

paper kayak
#

Thank you i'll try setting it to 60

#

And 1 Last Question,
Is there a Difference between 59hz and 60hz?
or why can i choose between them

mild ridge
#

the 59hz is probably there because your monitor supports 59hz

paper kayak
#

can't imagine it makes a difference having 1 less hz

mild ridge
#

yeah idk but there's some reason for it

paper kayak
#

Kk i'll google it
Ty for your Help Mr. Developer

mild ridge
#

👍

orchid flame
#

@mild ridge what controllars work for ror2 on pc

mild ridge
#

@orchid flame pretty much anything you can control another PC game with

orchid flame
#

i tried a switch controllar with it and it did not work

mild ridge
#

you'll probably need to set up Steam to handle remapping that

#

it has a pretty good system for remapping controllers for any game

orchid flame
#

ok thank you im trying to play it on pc for first time and keybord aint my style[played ror2 on switch]

orchid flame
#

@mild ridge how do you remap contralors on steam

mild ridge
#

@orchid flame if you open the game in your library you should be able to find this button

orchid flame
#

ok thank you

gilded berry
#

@mild ridge Where did I say I was crashing? Cmon man I know you're busy but how does a freakin motherboard bios or ram or this or that have anything to do with being disconnected only from online play with friends after an update, where as everything worked perfectly fine before? How would drivers be related to that, either?

#

I'm not trying to be a dick, but I just don't see the correlation between something so irrefutably unrelated as graphics updates to what appears to be a strictly update-specific network error

#

Sorry I'm just stressed out and tired, I hope I'm not coming off as crass.

mild ridge
#

@gilded berry apologies for including you in the wrong group ping

gilded berry
#

That's absolutely fine, I was just confused is all.

#

Do you have any idea if an artifact or bundle of artifacts are broken right now?

#

My combo which resulted in "unspecified error" disconnections was Command, Sacrifice and Enigma

#

During online play with Huntress and Commando

mild ridge
#

@gilded berry ahh, this is what I saw

gilded berry
#

network crash, shoulda been specific

#

My bad, totally on me.

#

It boots you out of any game in progress, essentially telling you "fuck off I don't know what happened either" lol

mild ridge
#

those artifacts shouldn't be causing network issues at all

#

my guess is that it was something else, like a connection loss for other reasons

gilded berry
#

To be fair, I was only trying to play with one person

#

I'll test with someone else for about 15 minutes and see if it happens

mild ridge
#

I actually can't find anything in our code that has the text "unspecified error" so if you get it again please screenshot it

#

so I can see the exact message

gilded berry
#

Sure thing

#

I'll try to replicate it real quick

#

Do you think it's just... a literal unspecified error? @mild ridge

#

As in, instead of just going "error" or hard booting you out, it generates that based on something outside of specifically intended responses?

#

Maybe like a failsafe text prompt that only appears if nothing else exists for it to appear in?

#

I'm only asking because I've messed with development troubleshooting in games before and have had a similar thing happen where, while it's not programmed to, it defaults to something else as a failsafe that was hardcoded in the engine its self.

mild ridge
#

that really depends on where you get the error, whether it's in an in-game popup, in the console, an after-crash window, etc

#

the in-game popup is only pulling values that we've defined in our language files

#

"Reason unspecified." is one of the messages, looking through them

#

was that the one?

gilded berry
#

Yeah, it was an in game popup and I recall it specifically saying "unspecified reason" specifically after being disconnected from a run

#

Yeah that one

#

Remembered it backwards

mild ridge
#

I'd like to see the output_log.txt file of whoever is hosting next time it happens

#

?files

plush treeBOT
#

@mild ridge,
Output Logs
While the game is running, it is continually writing to a file called output_log.txt. This file can help us get more information about the issue. If possible, please upload the file here. The file is usually located at:
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\output_log.txt

Crash Dumps
If the game crashes it will generate a Dump file. Similarly to output_log.txt, it can help us track down the source of the crash. Please upload your crash dumps here if possible. The file is usually located at either:
C:\Users\<UserName>\AppData\Local\Temp\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp
or
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp

gilded berry
#

I was hosting, but with this new run would the last run be overwritten?

#

Or is it only overwritten after a run closes

#

if so I still have time

mild ridge
#

it's overwritten whenever you reopen the game

gilded berry
#

oof.

#

Then itd be gone. I'll be sure to try and replicate it with the same person to see what's up.

#

Do you think any general reasons that could occur?

mild ridge
#

as far as I can see the only way to get that message is to be kicked by the server because your steam auth data is no longer valid

gilded berry
mild ridge
#

which might happen I guess if someone else starts using family sharing with the account? or something like that

gilded berry
#

That sounds very plausible

#

You just reminded me of what happened in tf2 to me the other week

#

my steam auth ID ticket expired or something and it kept disconnecting from the server

#

bootin me from the game

#

This is the same behavior, so... maybe make one of your troubleshooting responses for this be to log out of steam, restart it, and then log back in? @mild ridge

#

That is likely a very accurate assumption of the issue

mild ridge
#

yeah, if I hear about that error again I'll suggest that

gilded berry
#

Alrighty. It's such a strange issue. It's with steam, not with the game, so it's very hard to tell what went wrong.

#

Possibly, later in development, figure out a way to detect if it is a steam id ticket issue and specify it to make it less confusing

#

But that would be low priority

mild ridge
#

yeah, that would be a good idea

gilded berry
#

If it's not the game its self then it's not your problem to spend immediate focus on, but later on, maybe for micro additions for official release, see if it's possible to specify that if/when it happens

#

It would make it so much easier to deal with lol

lilac quartz
#

I'm new to the game, and enjoying it. But, I'm having the problem of super lag when joining people. I'm hoping there is something else I can do on my side of things instead of just having bad internet. It was so bad that I was at 37 mins in while my friends were at 47 mins in. I know it has a peer to peer hosting. Was just wondering if there was anything else I can do?

gilded berry
#

Where do you live?

lilac quartz
#

US, East coast

gilded berry
#

Where do they live?

open igloo
#

Me and my fiends are unable to join each other. we have tried restarting our games but nothing has worked. got any ideas?

lilac quartz
#

One, Canada, East cost. Other Canada West Coast

gilded berry
#

Yeaaaaah.... uh....

mild ridge
#

that should still only be about 160~ milliseconds based on my experience

gilded berry
#

You could try to use a latency program like wtfast but it's not really smart most of the times if your ISP is being belligerent

#

It has to be an ISP issue

mild ridge
#

make sure your firewall is set up to allow traffic for ror2, it could be that you and your friend weren't able to establish a direct connection to each other so steam is resorting to using relay servers

lilac quartz
#

Well I have ATT, with my best down speed being 4 mpbs...

gilded berry
#

hmm

#

megabytes or megabits

mild ridge
#

@open igloo try restarting steam and making sure your firewall allows traffic for ror2

open igloo
#

we've been able to play before (most days this week) just when we tried today we had issues

gilded berry
#

cause... 4 megabits is horrific.

open igloo
#

will do

lilac quartz
#

I can do other larger games, but those have dedicated servers, MHW, and the like

#

mbps.

gilded berry
#

ah.

orchid flame
#

@mild ridge what is this it was in the trailer for ror2 and this does not resembol any enamy in game

lilac quartz
#

Yeah, its kinda bad. The funny part is I was able to play Overwatch and Black Desert with little to no problems. I'm assuming it because of the P2P, but I also didn't think about firewall, so i'll give that a try

gilded berry
#

It might be what Ghor said

#

It's probably proof of concept spoilery shit that he won't answer you about for obvious reasons

orchid flame
#

oh that makes sense

gilded berry
#

What I really wanna know is what is being used to render that, albeit off topic @mild ridge

#

👀 it's got a very different style from the game, so it's definitely not the same engine or anything

#

Just payed art work probably

orchid flame
#

yeah me too

#

its cool tho

paper kayak
#

@mild ridge Limiting My FPS Actually Stopped my Graphic Cards Fan to Become a Rotating Nuclear Reactor

Dont know why but yeah...
Thought you might be interested in this information
Before Limiting My FPS: 80-90+ Degrees + 2500+ Fan RPM
After Limiting FPS to 60: Always about 50ish Degeress + Fan Off

orchid flame
#

neat

paper kayak
#

Actually not Neat
This Means something is not going Right when putting it Higher.
Wich Means either My Driver or the Game is Going Crazy
(And RoR is the only game where that happens)

lilac quartz
#

Unfortunately allowing the firewall to allow traffic didn't work. And still very laggy. So, I guess its my internet at this point. Are there any plans to have dedicated severs in the future? Maybe use Shift through Gearbox?

mild ridge
#

@gilded berry that video was made by goldtooth creative

#

@paper kayak if you don't limit your FPS the game will render as fast as it can, even if it's faster than your monitor can show it. some people want this for some reason I guess

paper kayak
#

Oof

mild ridge
#

I think by default we have this turned on now but if you have an older configuration it's unlimited

#

@lilac quartz wish I had a concrete answer for this. we do have a dedicated server tool and there are dedicated servers already out there, but it's a bit of a beta feature so it's not in any of the menus and can only be accessed via the steam server browser or the console

lilac quartz
#

Alright, I understand that. I appericate the help and the information. I'll look into the dedicated sever via steam server browser and all. THanks!

mild ridge
#

👍

normal ermine
#

@mild ridge is there a compatibility problem with unity and rtx 2070 super? i keep getting a machine check expectation only on two games ( risk of rain and armello ). It will randomly happen while playing the game and i can't find the issue ( hardware fine and driver up to date). No crash file for the game. I only have the output log

#

also i keep sending the log to support email but i keep getting the same auto message back

orchid flame
#

what auto message

normal ermine
#

"sorry to hear that ..... send outputlog ...... send crash message....." but they never respond to the output log i send

orchid flame
#

oh that sucks

oak portal
#

Hey, the game keeps force minimizing and when try to alt-tab back to it, I can't see the game.
I can hear it and play it as if it's fully functional, but I can't see it at all.

mild ridge
#

@oak portal try pressing alt+enter

oak portal
#

when?

normal ermine
#

anyone able to read output logs?

oak portal
#

Apparently Alt-Enter switches between Windowed and Full Screen on x86 machines. I'm x64

normal ermine
#

f11?

mild ridge
#

@normal ermine as far as I'm aware there isn't any compatibility issue with that particular device. You should probably check to make sure your RAM isn't overclocked, as that's been the cause of issues for a lot of people it seems

#

@oak portal there shouldn't be any difference, ror2 only runs on x64 machines and responds to alt+enter when I use it

normal ermine
#

only happens on risk of rain 2 and armello ( both run unity)

#

i run doom and all other sorts of games on max fine

oak portal
#

I'll keep you posted @mild ridge

orchid flame
#

it sucks when i hear this stuff happening to people

normal ermine
#

how do i know if they are default overclocked

mild ridge
#

@normal ermine this log file just ends with you shutting down the game manually

orchid flame
#

i feel bad for them

mild ridge
#

the log file is reset every time you reopen the game

#

so if you crashed and reopened it that info from the crash is gone

normal ermine
#

thats weird cause i don't get a crash report, my pc just freezes with a bsod

#

the only common factor i found is unity

mild ridge
#

you could check your motherboard bios when you start up your computer

#

at least a couple of people who were having crash issues had motherboards using XMP profiles for RAM overclocks

normal ermine
#

@mild ridge i replayed the game to see if it would eventually crash and it did, still no crash log but i haven't reopened the game so here is the output log

latent sphinx
#

anyone know why my entire pc crashes at what seems like random when i play?

#

though i think its only multiplayer

mild ridge
#

@normal ermine unfortunately I don't see anything out of the ordinary here aside from the log abruptly cutting off

#

@latent sphinx are you getting a bluescreen?

normal ermine
#

@mild ridge I’m told it’s a problem with the game or unity as they have check my pc and everything is fine

mild ridge
#

@normal ermine who is "they"

#

and a lot of people have computers that passed RAM tests with overclocks and had their issue fixed by disabling their overclocks anyway

#

I would seriously suggest you look into it

#

BSODs are almost entirely hardware/bios/driver issues

normal ermine
#

The Best Buy geek protection group thing 4 agents told me the same thing . I will check the bios and be back soon to see if it’s over clocked . I might ask as to what the setting would need to be

mystic pond
#

Hey I'm having a problem with my mouse not staying in my game (I have dual monitors), I've never had this problem before in the past 250 hours of play and I'm not sure how to fix it

#

I've tried switching back and forth from windowed and fullscreen and restarting and reinstalling the game and I'm still having this problem

mild ridge
#

@mystic pond someone reported a simiilar issue earlier. I'm not sure what the cause is yet but this makes two cases

#

which OS version are you using? do you have any touch devices installed?

normal ermine
#

Hey @mild ridge how do I tell if I am overclocked or not

#

I’m in bios

mild ridge
#

A lot of these things say auto. If you click on any of them do they give you an option for "off" or "normal"?

normal ermine
#

I don’t see xmp

mild ridge
#

which motherboard is this?

normal ermine
#

Gigabyte b365m ds3h wifi pre built

#

Also is it ok to set this Volts to 1.35 from 1.2

latent sphinx
#

oh im sorry ghor i forgot i messaged this channel, i dont get a blue screen, my pc completely shuts off and then reboots like i turned it off and on again

#

also im not sure if my pc is overclocked

#

i know i downloaded something for my gpu to let me use vr, would that count as overclock?

normal ermine
#

I don’t think my pc is overclocked . The geek squad people said it’s probably the driver for/from the game

mild ridge
#

@latent sphinx maybe overheating? I also had a PC that used to do that because the power supply unit was dying. If you go to the Windows Start button and search "event viewer" you might be able to find more information about why it did that

#

@normal ermine I would not suggest raising the voltage for no reason

latent sphinx
#

alright, im opening it rn

#

where do i go on the event viewer?

mild ridge
#

it's all timestamped so if you know when it happened it'll be easier to track it down

normal ermine
#

@mild ridge thats what i thought cause someone is telling me i should oc but i'm like no thats not the problem

mild ridge
#

Windows Logs -> System

latent sphinx
#

ty

#

i see the time i crashed, what do i do next?

mild ridge
#

sometimes the event will have a description of what happened, like if power was lost I think

latent sphinx
#

it says "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."

mild ridge
#

you could try looking for any weird information before that or try googling the error/event code

normal ermine
#

you read event logs?

mild ridge
#

I'm kinda grasping at straws here but if this was my computer that's what I'd do to try to figure it out

latent sphinx
#

i dont think i see anything

mild ridge
#

@normal ermine I guess that might be helpful in your case as well if you try to find the even associated with your crash

steady topaz
#

@latent sphinx have you installed any hardware before?

#

Maybe upgraded gpu?

latent sphinx
#

i installed something for my gpu about using vr

#

does that count as an upgrade?

steady topaz
#

I mean, the grafics card itself, if you installed newer gpu with higher power demand

latent sphinx
#

i havent done that

steady topaz
#

I see, i spoke up because my friend had same issue with any other game. He bought new gpu that needed way more power. PC gets shutdowns all the time when heavy 3d scenes were rendered i ngames.

latent sphinx
#

radeon vr ready doesnt count as a gpu upgrade right?

steady topaz
#

no

latent sphinx
#

the top being the crash

normal ermine
#

critical usually means it will stop the computer so i think we are having the same or similar problem

#

cause thats when mine crashes

latent sphinx
#

yeah thats when my pc just shuts off

normal ermine
#

notice how both of ours is 41 (63)

steady topaz
#

Ghor is there any plans for changing monsters spawns with Kin on stages with stopped timer, such as acrid place in void and bullwark ambry?
Because right now enemys with high directors points cost spawn after significant time. Other stages are fine because of world prespawn.
Maybe adding initial points for director when kin rols owerloading wroms?

mild ridge
#

@steady topaz might be worth seeing what we can do with that but I can't say for sure at this point

steady topaz
#

I see, thanks.

#

There was bugreports about that and people from russian ror related discord asked about that. I have seen this behaviour in ambry too. Monsters do spawn, but it takes some time before direcor accumulates enough points to spawn them.

mild ridge
#

@normal ermine when I google volmgr 161 I get a lot of results for people that are presumably having the same issue as you. I don't have the time at the moment to read through all the threads but I think this might be a good search term for finding people having similar problems

#

@latent sphinx If you expand the view to reveal whatever the full name of the Kernel-... thing is you might be able to search Kernel-whatever 41 and if that doesn't bring up anything useful you may be able to go down the list of events and search similarly to see if something went wrong just before the pc crashed

latent sphinx
#

where do i search it? or do you just mean google

mild ridge
#

just google

normal ermine
#

yup its always volmgr before a crash

latent sphinx
#

alright, i found a solution and i hope it works

#

it told me to make it so it never turns off

#

could that harm my pc though? im sure it turns off for a good reason

steady topaz
#

I know not much about that, but its better not to turn that off. I wouldnt do that myself for shure.

latent sphinx
#

well its on a website so i hope it works

young quartz
#

Isn't the volmgr 161 event related to the dump file not being created for some reason?

normal ermine
#

idk but if you got any ideas @young quartz i'm all ears so long as its not making me oc my pc cause someone else tried to get me to do that

#

also my game never creates a crash file when the pc crashes

young quartz
#

If you're getting a volmgr error before the crash, it means that it couldn't produce the BSOD dmp file.

normal ermine
#

Haha just running risk of rain at the start menu in the back ground caused a crash

young quartz
#

So, @normal ermine, what's your error exactly? Your main error, the oen you came here for.

normal ermine
#

Machine check expectation

#

But it only happens on this game

#

And armello

#

Both run unity . I can run other games like doom or dark souls 3 on max just fine

#

Main reason I want this fixed is so I can make a world record run mercenarydance mercenarydance

young quartz
#

And it's just MACHINE_CHECK_EXCEPION?

normal ermine
#

Yup

#

Every time the same message . And got the same error on only one other game which runs unity

mild ridge
#

@normal ermine Are you positive it's "machine check expectation" and not "machine check exception"?

normal ermine
#

Expectation is what I thought he said my mistake

mild ridge
#

because the latter is giving a lot more search results on google

normal ermine
#

Crap I meant exception . What’s the difference ? I might have been searching for the wrong solution

young quartz
#

Yeah, it's exception.

normal ermine
#

Just got the error again

young quartz
#

Machine Check Exceptions are hardware errors.

mild ridge
#

"Exception" is kinda like a word for an error used in programming. It tends to mean something unexpected or "exceptional" happened

normal ermine
#

No spike or anything on task manager performance

mild ridge
#

also, doom/dark souls may not be stressing a single CPU core and memory as much as unity games do. While unity games are easier to work with for small teams the tradeoff is that you aren't gonna get the same type of performance as a AAA game dev team would get out of their own engine.

#

I'd imagine it's not just unity games that are the issue, but that some part of your system is being strained in such a way that it fails

normal ermine
#

Wouldn’t it have spiked in task manager right before the crash?

#

Also I was just in the main menu and it crashed that time

mild ridge
#

I don't think there necessarily would have been any sort of spike

#

if you start the game and go to the settings menu there's an option for limiting the FPS. You should try checking to see if that's "unlimited" or if it's a numerical value

#

if it's "unlimited" you should try setting it to 60

normal ermine
#

I’ve had it at 60 120 and unlimited . Al have crashed

young quartz
#

Hmmm, question

#

Do you know how to access your Control Panel?

normal ermine
#

Yes

#

Also what multiplier should the core be at

young quartz
#

Multiplier?

normal ermine
#

It keeps going all over the place

#

45 then 8 then back to 45

#

Should it be jumping around like that?

mild ridge
#

what

#

where are you seeing that?

normal ermine
#

Voltage is jumping too

#

And it crashed again

mild ridge
#

4.5GHz is an insane speed, that can't be right

#

your computer is trying to change the CPU speed to meet demands but it's setting it to a super high value

normal ermine
#

i think my bios has a turbo setting that brings it up to 47

#

maybe thats it

mild ridge
#

there's a very high probability that's it

normal ermine
#

What should I set it to cause it’s set to auto

mild ridge
#

does it have a setting for "off" or "normal"?

normal ermine
#

Ah I think I see where the problem is

#

Anything wrong in this photo ?

#

Also that card is empty so don’t worry about that

#

Do I need it turn uncore ration to 30

mild ridge
#

this is all foreign to me unfortunately

#

I've been trying to help as much as I can but when it comes to this sort of thing my knowledge is very limited

normal ermine
#

Pretty sure cpu frequency shouldn’t be 4500 right?

#

@mild ridge well now that turbo is off it’s just sitting at its default 30x so that might have fixed it

mild ridge
#

yeah, normal speed looks like it's 3.00GHz based on your previous screenshot

normal ermine
steady topaz
normal ermine
#

your cpu is better off staying around one setting, rather than jumping back and forth

#

it seems so far to have solved my problem, make sure intel turbo is set to disabled in the bios

steady topaz
#

yea, i know. Its just a reference. I have no issues with game.

normal ermine
#

ah i see, well mines now sitting at 30x as normal and i haven't ran into a problem so far

steady topaz
#

@me if you get a crash again. I just doesnt understand why it causes crashes. Emma's case is slightly different. There is no crashes in early game, and readings from cpu are stable and normal. But whole pc shutts down in middle to late game.

trail birch
#

unless you're overclocking and previously had instability it shouldnt have any issues

#

same with xmp as it sets the ram settings to the rated speeds you bought it for

#

maybe turn off speedstep or turbo boost 2.0/3.0 and test that

normal ermine
#

@steady topaz this one guy keeps saying my pc shouldn’t turn that off but then he tries to get me to turn off my cpu thermal monitor

steady topaz
#

@normal ermine i cant really say anything about that as i am not understand it completly.

normal ermine
#

all i need to know is that is it bad to limit the cpu to 30x when that was the default

steady topaz
#

It shouldnt be even noticable for you, but i am not shure if your cpu gonna lower its performance under no load.

normal ermine
#

The problem I think I was facing was that my cpu going from 8x to 47 x while running risk wasn’t able to handle the game

#

8x cpu isn’t strong for a game like risk

#

I wish I knew how to fix that

paper sonnet
#

@mild ridge follow up on the mouse not locking issue:
i think i figured it out. apparently my memory-cleaning program makes it so that my cursor cant lock into the window. its fixed now, thanks for the help GWcmeisterPeepoLove

latent sphinx
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im just curious, the current driver for my gpu is giving me issues that like nobody has ever had and i was wondering if it would cause issues to install an older driver, i absolutely cannot run games without a driver and my old driver was causing my pc to crash and i just wanted to know if it would be ok to download a driver from like late 2019, or would that cause the same issue as my old one?

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if i cant do that can someone please tell me how to fix the windows key on the current radeon rx 580 driver

static comet
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I think it's ok for you to try a different driver and check if that works

latent sphinx
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when im in a game and only in a game when i hit the windows key it doesnt bring up the taskbar and freezes until i click

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alright, its just that it takes a while for me to get far enough into the game that it starts to happen

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actually, my driver was from very late 2019 so

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well, maybe an early 2020 one will work

static comet
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Try reinstalling microsoft visual c++ packages as well

latent sphinx
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oh, how do i do that?

static comet
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it's pretty simple, just uninstall them straight from control panel and then google microsoft c++

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the first link should give you the latest supported downloads, get both x86 and x64 versions from 2013 and 2015

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should be a total of 4 downloads and installs

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then re-do your GPU installation and see how it goes for you... hope that helps

latent sphinx
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alright ty

static comet
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yw

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are there any good settings to have enabled/disabled in nvidia control panel when playing this game?

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threaded optimization, etc etc

latent sphinx
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well i dont have a nvidia so idk

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but do i get rid of all 12 c++?

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oh ok i literally just couldnt download the driver cause my windows is too updated

static comet
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yeah i don't see a problem in doing so (12 c++)

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most are old af and not supported anymore... it's still possible to get them but the only ones that are updated are 2013 and 2015, 2017 and 2019

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2015 - 2019 is the same file though

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i don't get the windows part sorry

latent sphinx
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wait shit i cant get another driver except for the new one

static comet
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you can

latent sphinx
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it said i couldnt download it cause i didnt have the right windows update

static comet
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w0t

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here's the link for old drivers for your gpu

latent sphinx
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it said i needed a new windows update but since it was an older driver it def just meant that the windows update isnt right and that mine is too high

static comet
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all of them should be there

latent sphinx
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theyre there but the setup doesnt work

static comet
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windows update shouldn't interfere with any driver installations either D:

latent sphinx
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ill send a screenshot

static comet
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yea

latent sphinx
static comet
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@latent sphinx for the downloads, the link is right there

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should take you to another page with countless download links for various languages... choose english for both x86 and x64

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as for windows thing, try restarting your pc

latent sphinx
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oh ok, i just got a little confused

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oh alright, ill do that in a sec then

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well, right now

static comet
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that's alright ^~^

latent sphinx
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lemme try again

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oh wait its downloading, ty

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will the c++ updates help me not crash? @static comet

static comet
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maybe

latent sphinx
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im actually gonna do a full bruh maybe one and a half if i cant use the windows key in it or it crashes

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ok so windows key works

static comet
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yahoo

young quartz
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heavy has returned on a tide of blood
is everything okay here

static comet
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@latent sphinx

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updates? how did it go?

latent sphinx
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oh sorry i didnt see your ping, its going well so far

static comet
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glad to hear

peak nest
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so i cant hear anything in the game, and i can hear everything else on the pc just fine

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nvm

gilded tiger
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Hey my Risk of Rain 2 wont start, it shows the EARLY_ACCESS_DISCLAIMER, and I have no options what so ever, I cant control / touch anything

plush treeBOT
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@gilded tiger, We have two known solutions for the topic 'EARLY_ACCESS_DISCLAIMER'. Would you like to view them? (Y/N)

gilded tiger
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Y

plush treeBOT
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@gilded tiger,

  1. If you are using mods, your mods are likely out of date. Uninstall your mods and try starting the game again.
  2. If you have never used mods, the issue is fixed by installing Visual C++ Redistributable for Visual Studio 2015. Download the installer here and choose x64 if prompted to choose between x64 and x86. If the installation fails with the message "0x80070666 - Another version of this product is already installed." please uninstall Visual C++ Redistributable for Visual Studio 2015 (and 2017 if you have it) and try reinstalling it. Link: https://www.microsoft.com/en-us/download/details.aspx?id=48145
idle siren
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I'm having connection issues when trying to play with one of my friends but don't have issues with anyone else. Is there something I can do to remedy this?

mild ridge
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@idle siren have you restarted steam or your computer since the issue began? Are you able to get to the character select screen, or does it just fade to black for a moment then unfade back into the multiplayer menu?

idle siren
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We can get in game but whoever isn't hosting has terrible latency.

mild ridge
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Make sure nobody in the session is using a VPN and that windows firewall is allowing traffic for ror2. If the game is unable to establish a direct connection between the two of you because of something like a firewall steam resorts to using relay servers which can add latency

idle siren
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That seems to have worked. Thank you! Been loving the game!!

mild ridge
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Glad it helped!! 😄

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And glad you love the game!!

crisp lotus
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does anyone know if you're able to play ror2 on mac?

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my friend has been wanting getting the game, but we're not sure if it'll work on mac

silver leaf
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got the same issue fink but turning off firewall/vpn didnt fix

robust minnow
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Hey @mild ridge sorry for bothering, me and my friend are having the multiplayer lag issues but releasing inbound and outbound connections on the firewall didn't really solve them (no vpn either), any hint on what it might be? Or even any logging/debug mode we can use to send you more info?

mild ridge
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@robust minnow you could connect to a game with your friend and open the console with ctrl+alt+` to run the command steam_get_p2p_session_state yourFriendsSteamIDGoesHere Your friend's steam ID should show up somewhere in the console when either you or they connect. You can post the results here but I'd suggest removing anything that mentions an IP address. You can remove the steam ID as well if you'd like.

robust minnow
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Okays

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Will try that now!

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We got this, left is his and right one is mine, I noticed he has the relay active, is it because I'm not accepting inbound connections?

crisp lotus
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Hey @mild ridge, would you happen to know if someone can play RoR2 on Mac?

coarse trail
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Can I just shout out Ghor for being awesome due to regularly checking here to help people? I've visited a lot of game discords that had the devs in there, and you've definitely been the most active one. Just felt like I needed to say that.

robust minnow
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Gotta agree ☝️

mild ridge
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@crisp lotus There is not an OSX version of the game

crisp lotus
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ok. Thanks for the help

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and yea, must agree, thanks for helping all of us

cold summit
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can i ask a non tech support related question i dont want to @ the devs but i have a question i would hope to ask

mild ridge
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@coarse trail ha, I'm glad to hear it's appreciated! I've gotta say though I'm hoping we can move to something more automated if possible

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@cold summit what is your question

coarse trail
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Subnautica has the whole "Press F8 to submit a bug report" that's directly linked to ..Trello? Something?
But that wouldn't help when games don't boot. x)

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It'd also likely require a fairly large team to wade through the mass amount of bug reports.

mild ridge
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@robust minnow it could be. I didn't even consider the possibility that the two message would give different results for UsingRelay so I don't actually know what that means and if it's indicative at all of who is experiencing the problem.

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has your friend checked that they have an exception in their firewall to allow traffic for RoR2?

robust minnow
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Yup, we both created new rules for out/inbound connections on the ror2 executable

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Any protocol and any port as well

cold summit
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when building items and balancing them what is more important, the gameplay identity/feel of an item (this should feel like blank) or the balance and numbers (this does x% +x/2% per stack) so that it isn't too far out of line with other items of its rarity?

robust minnow
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I think it might be because i'm not reachable through a p2p connection, i'm behind an ISP CGNAT

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Can't open a port on the modem or anything, never worked 😕

mild ridge
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unfortunately there doesn't seem to be much documentation on relay servers with the steam api methods we're using. all of the docs seem to be for relay servers with the new methods

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if I had to guess it's only one of you who has some sort of network issue that's blocking direct traffic

robust minnow
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Oh damn, we're inviting a third person to see if he gets different results when printing the state to one of us, would that help?

mild ridge
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you might be able to isolate it by having your friend host a game for a third person, and also try to host a game for that third person yourself

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yeah actually that's perfect

robust minnow
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Trying it right now 🙂

mild ridge
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@cold summit both are pretty important but I think the former is much more impactful. the identity/feeling is where an item usually starts, and balance numbers are mostly handled after since we can usually modify those to whatever feels right

frozen hemlock
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Herrooo! Might need help with multiplayer

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Its not connecting at all ;-; We tried everything

mild ridge
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@frozen hemlock when you say not connecting, do you mean that the game fades to black and then fades back into the multiplayer menu, or that you make it to the character select screen but nothing is appearing?

frozen hemlock
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nothing is appearing

mild ridge
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ok, so you do manage to make it to the character select screen?

cold summit
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is there a place where you guys document the intention of an item in house? i would like to see the thought process at some point either during updates or after release as i enjoy this game quite a lot, and it is interesting to see the balance changes that shift items around

frozen hemlock
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I do start a private game and in the lobby try to inv peep

robust minnow
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@mild ridge third person has UsingRelay=0 to me and UsingRelay=0 to my friend as well, seems like it's a connectivity issue between both of us, might explain why only I lag with him/he lags with me

mild ridge
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@cold summit we might type something up or pitch ideas in a shared document or work chat/in the office

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@frozen hemlock I need to know what the other people are seeing to help with this, since they're not the host

frozen hemlock
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uhh