#ror2-tech-support
1 messages ยท Page 23 of 1
thats kinda similar to mine, my game runs perfect but the second i pick up an item it freezes
My game's usually running at 30 fps or lower after the first few areas despite my cpu and gpu running at around 50%
games new im sure the devs will fix these issues very soon
I reeeeeeally want to know what I need to add to the game's INI to keep VFX culling disabled at launch
or at least at its lowest setting
@silk rock hey man I see you do some mod work for this game already. do you have any idea what I need to add for this?
Hey, anyone managed to make the console work ?
ctrl+alt+~
not working for me at all
nothing shows up
think it's CTRL-ALT-` right
but that doesn't give any results on my side
uhhh tried launching with -console? I doubt it would help though
like through the steam properties ?
yeah
๐ฆ
it was a totally different key setup for me
oh?
might be cause azerty keyboard
aaah that makes sense
thanks dude ! 
i didnt do anything lol
still tried to help that's cool
heyya i need some help. Im trying to play with my friends for 3 days but i cant properly connect to them. the second we get to the character screen i cant press ready or do anything else then going back to the menu screen. Is there a solution yet or do i just have to wait? (love the game in single player but it would be better with friends ^^)
Hey I can't host a private game, the button is greyed out, anyone help?
@serene drum I had lag in two games today. But only then. Is the game running with dedicated servers and somehow the "first" player becomes host?
well i think ALL the games are dedicated? rigth?
@serene drum well if the player hosts and lags, then it's not you fault. You can just leave and join another game. If the problem is with your friends, then i guess tough luck.
Dedicated means it's hosted by the players, not on Hopoo's servers
I think it's how the game simply is, maybe their budget doesn't cover hosting everybody's games (or at least most of them)
It can also be region-based
I don't know if I'm allowed to, but I'll tag a dev. Hey there @mild ridge, how do the servers work?
only players host servers right now
and the one that created has 120mb of internet and 12mb upload
Humm, nice to know Ghor
its always the first one? or its random?
@glad nacelle dedicated means it's running on dedicated hardware, and that it is a separate process just running the server code
not that it is "hosted by players"
@lament horizon I guess my childhood with Half Life and Counter Strike isn't a good base for my network knowledge
servers that run in-client are commonly referred to as listen servers
I dont understand why but even though my computer is above spec for the game during any time where there are many entities I lag to shit
disable vsync, it's seemed to help a lot of people
vsync is off :/
changing the settings doesnt seem to fix it so Idk if Im missing something or need to reinstall
just verified my game and it said it was missing a file but it never retrieved it according to steam
Does this game work on mac?
Not natively. Could try wine or similar solutions
Does Valve's proton support mac os? can't remember if it does
Anyone know how to disable bloom? It refuses to be disabled in the game's settings for some strange reason.
xd\
bloom not turning off is a known bug afaik
Having an issue of my game freezing for a brief moment when picking up items, anyone know a fix?
Whether or not I'm on max settings or lowest settings, i get suboptimal fps. running around 60 fps utilizing only 30% gpu with my GTX 980TI
Hello, I'm having a issue while trying to play with a friend of mine, when I host a server, my friend gets stuck, when he host a server, I get lagged. but when I, or he, try to play with other people, everything works fine. We can only play together when someone besides us hosts the server. Can someone help me ??
when i'm in the menu, i get 200 fps and gpu is utilized fully
we need korean font for risk of rain 2
now we translating for korean
but
korean language is show on me to empty space
from #faq What languages does the game support? Risk of Rain 2 currently only supports English text. We will be working on localization during Early Access for many languages.
so, what's gonna happen to the people hosting hacked 16-player lobbies? the devteam's said they want to look into having more than 4 players in the future, but for the time being idk if this is a bannable offense or not.
I don't believe there's any tracking built-in as games are hosted locally. So realistically, they can't even see that you're running 16-player lobbies
Not sure if there's anything else built-in that reports usage though, but if there is, it should be disclosed somewhere
I've seen someone be banned from online for turning himself into enemies so obviously theres some sort of tracker
either way, using third party modified DLLs is always a risk, regardless of bans
I'm not trusting some random dude's DLL
The hosting of the dll is infiringing on copyright
oh right, well then
id love to play with 16 players but, if hopoo dont want that then i wont :L
@pallid ibex sorry for the ping, i know your busy, But the 16 players thing, as asked above is it really bannable, are you guys like 100% against that? (Again sorry to disturb you i get your busy and its not really a support question?)
I think I encountered a bug earlier whilst playing as huntress. When I activated the teleporter I would be stuck in place on the next map and be unable to do anything until I died
16 player queues are not bannable - nothing is really bannable. we like the enthusiasm, we just have to prevent it from ruining peoples fun in quickplay
not like an Official Stance or anything, but as long as people are having fun
its OK
just dont want it in quickplay mostly
I want to do it in a private for sure, its sounds like a hella laugh, short on loot but incredible, While your here, Thank you so much for your games, you guys are amazing, ๐
wouldnt do it unless i knew you were okay with it
Thanks for the reply!
thanks!
Has anyone actually verfied that the modified DLL isn't doing anything funky?
Not to bother you again, but whats your opinion on staff for you discord and stuff, are you looking for volunteers or is it all HR based, becuase i know hundreds of people here including myself would love to answer questions and support your growth?
(last question i promise XD)
You can answer questions without a fancy title
of course,
i dont care about that, simply asking if they are looking for officially trained people
Ive done support for years a sa job so doing it for a game and company i love is something id be all about, thats hwat i mean
i tend to end up working for scummy companies
@pallid ibex hello. developer
can i have ask for help
about start
if i launch my game
i can't click any buttons
early access screen
i tried re-install and check game files
how do i fix this
i stuck here
Is 90c a normal temp for an RX 580 8GB (1000 mhz) on the main menu on ultra?
Im in danger
Either your thermals are terrible or a temperature sensor is megadead
The main menu will use the fuck out of your gpu. it puts no llmits and will try to pull as many frames as possible
It has a 120 fps limit
no it doesnt rofl
but no, temp sensor isnt dead
You can limit the fps via an option on the game
that's what im saying. he doesnt have the limit
Yes that only affects ingame
no. affects menu too
What
There's a 120 fps cap on the menu as well, but for some reason it turned my gpu into 90c really quick when playing on ultra
How long were you sitting on the menu for?
yeah. that will happen at 120 fps. just turn on vysnc. or make a custom fan curve to kick your fans up before that
@rare slate when was the list yime you've blown the dust out of that gpu?
When i inserted it brand new 3 months ago
need a custom fan curve.
Dust it every month
lol what^
So it seems multiple people are having the issue that the game seems to lag to shit for seemingly no reason and doesnt even use gpu or cpu fully and changing settings doesnt seem to do shit
It's not fps lagging
if they do, your case fans arent getting rid of the heat inside
its just heating the gpu really quick
I am missing 1 fan that turns the heat from the inside to the outside
but is it enough to heat it up to 90c?
yeah my gpu usage is 30% in game so i have low frames :/
when i turned off the game, it dropped quickly to 45
take off your side panel man
you will know quickly
if your case fans arent ridding your heat
The side panel is the one that has the input fan
1, i was gonna add one tomorrow
you just have 1 input?? no out??
yeah..your suffocating your case
and everything inside
you're
i have 2 in, 2 out
Perhaps, but why does the temp quickly drop if the case is suffocating
because it's stopping generating heat
it can still dissipate through cracks and things. but you neeed to do it quickly if you are making a lot of heat
which you clearly are

It's stopping generating heat, but shouldnt the heat be preserved if there was nothing outputting it?
no. that's what im saying. your case isn't airtight
air outside the case is still cooler
so it will diffuse out. but that's why we have case fans. because the rate of diuffusion is wayyy slower than fans
like. when you open your door when it's cold outside and the air rushes inside
@rare slate 45c idle? What's the ambient in your room?
Open the case put a fan to blow in do a test
A normal, household fan?
There is no dust inside
how do you get rid of friends only lobby
how do i start a game with someone that joins through an id
Just give anyone the id
they joined and we cant start a game
ok
If anyone leaves it bugges the lobby
I'm having a really hard time getting quickplay to work tonight after having zero issues since launch.
EA
why i can't play multiplayer
@winter portal what happens ?
@pallid ibex has there been any problems with gifted games? my cousin who i gifted the game to has a problem going anywhere besides the main menu? the icons go invisible and it stays at the main menu screen. is there any known fix for this?
i cant invite my friend in lobby
@fervent surge why ?
@carmine arrow i cant invite my friend in lobby why?
Is he set to invisible on steam?
@ivory wyvern The gift copies are exactly the same as the paid for copy, so there must be something else going on
no he is onlne
@winter portal just give him the game id
how can i find game id ? @fervent surge
As long as he has it copyed just click join from game menu
@fervent surge 109775240988143190 is this ?
Y
how can i join with game id ?
@lament horizon he isnt able too join my lobby or go anywhere in the menus
But you need the id from the host.
Yeah tell him to copy your id then the join clipboard lobby will light up
Just tell him to copy it
on steam ?
Then tell him to press this https://gyazo.com/7e0b16ba52ba2346c77db68cb3bcbd1d
does anyone know a fix to not being able to click past the first box?
Just send your friend the number you copied @winter portal
Then tell him to join clipboard lobby
If steam isnt working
how i find my friend in game
where should I send it
Tell your friend to send you his if you're joining his game, or send him your link by pressing this in the upper right hand corner after you click on multiplayer https://i.gyazo.com/thumb/1200/33eb85210b1c3448d1775de53d1e4a55-png.jpg
You send it to him through steam messenger or discord
Anywhere he can copy and paste it
Then this will light up in the multiplayer menu https://gyazo.com/ef9da99e2ecbc6b2921f73b96e854af1
All he has to do is click on that
No pasting required, as it has been copied to your clipboard
look this
s
im copying clipboard i press the join clipboard lobby but i cant joining loby
Are you online on steam
y
that matters for multiplayer
this game broken bro
i can't invite i can't play
i will return the game
thx for helping
you dont
you copy the id
then just press join clipboard lobby
the clipboard is basically where copied text is stored
it will check your clipboard
and automatically join if it is a valid lobby id
His UI is all screwed up either way
Yeah, thats what I was thinking.
does anyone know a fix for this, my friend has loaded up the game before and it was working fine, the next day, he couldn't actually click past the thanks for playing ror2 menu
I was wondering whether it was a region thing as well, but I doubt it
This is more or less so I can test out specific stacks of items, but how do I activate cheats in the console?
We've generally narrowed down the issue to your Save data being corrupted. This may be caused because you shut the game down abruptly or another issue occured. Please note that this will wipe your save file contents. If you want, back it up elsewhere.
1. First, make sure Risk of Rain 2 is closed.
2. Restart Steam.
3. Next, locate the folder that your userprofiles are saved in. This is typically in C:\Program Files (x86)\Steam\userdata\(ACCOUNTNUMBER)\632360\remote\UserProfiles"
4. There should be an xml file in there with a bunch of random characters, i.e 2919dc8a-fd4c-4c3c-bd7d-8aeeac67b831.xml. Open the .xml file in Notepad.
5. Go to https://pastebin.com/BQkjgRrK and copy the contents of the Pastebin INTO the .xml file, REPLACING ALL THE EXISTING CONTENT. Press Save.
6. Reopen the game in Steam.
Please let me know if this works - we will be patching the game in the future to work around this, but for now this should at least let you enjoy the game.```
It tells me cheats is in fact a command, but I cannot set it to 1
he uninstalled and reinstalled the game
that is irrelevant
the save is stored on the steam cloud
you have to manually do that shit
have fun bro

what do you do when the icons are titled: title_profile and title_singleplayer. and you cant click them or go anywhere?
PROBLEM All the strings in the game say stuff like CONTEXT_NAME_STRING, TITLE_MENU_STRING, etc.
FIX Please make sure that your Window System Clock's Timezone is NOT Invalid. If that does not fix it, please uninstall THEN reinstall VC++ 2015, shown here https://www.microsoft.com/en-us/download/details.aspx?id=48145
^
if that doesnt work try the save file thing that fixes the disclaimer button
that was the fix for one of my buds

the fix didnt work
how does one check to see if the timezone is valid
does it say "EARLY_ACCESS_DISCLAIMER"?
@ivory wyvern check your time
is it correct
lmao
yes it is
it does
try this one:
PROBLEM I can't get past the first screen, and it says EARLY_ACCESS_DISCLAIMER.
FIX Please make sure that your Window System Clock's Timezone is NOT Invalid. If that does not fix it, please uninstall THEN reinstall VC++ 2015, shown here https://www.microsoft.com/en-us/download/details.aspx?id=48145
ahhem
Is there a way to activate cheats in the console? Typing "cheats = 1", "cheats 1" or anything similar of the sorts does not change the boolean to 1 and it stays at 0.
I'd really appreciate if someone had found this out or if the devs have addressed this.
@trim mesa I does have the EARLY_ACCESS_DISCLAIMER
i have a problem with multiplayer when my friend try to play with me he can't load in he sees the sceen but his charter can't load it it in and it freezes
It*
he hasnt done the c++ thoing
You wont know until you try
I tried it the other day
lmao....
Oops
dose anyone know whyy multiplayer won't load in my frined? he can play single player but not multiplayer
i have a problem with multiplayer when my friend try to play with me he can't load in he sees the sceen but his charter can't load it it in and it freezes
no it dose not
๐
is his ready up timer stuck at 0:00
are either of you able to play with other players
no
dosn't let him ready or load him in the room
but it shows him everyone else
i am
I dont know how to access the cheat console commands sorry billbo
has he done all the usual troubleshooting stuff (restart steam, restart computer, verify integrity of game cache, check firewall, etc.)
yes
the other fix also didnt work
idk then chief
...
welp
that's annoying lol kinda wanted to play with him thanks anyways i guess
Also most of these can be answered by clicking the pinned messages button in the top right of your discord https://gyazo.com/e15ecc5fc33dbb98dff151bd15b00cfd
@trim mesa for the ready up timere stuck at zero how do you fix that
like he can be in the room but it stuck at zero i guess he saying
Yeah, sometimes its due to the hosts upload being shite
what did your friend do
or steam just being silly
restart steam, restart computer, verify integrity of game cache, check firewall, etc.
for a couple hours
lmao
yeah but it onl;y him that has problems on privte and online
yeah it aint on host's end
I am having issues redeeming a the gift on my sister's account, and steam support claims that they cant help here.
For context, the only reason this ticket was submitted out of Aus is because I am out of Aus and she's in Malaysia, yet she still cant redeem the gift..
yeah weather he is host it dosn't matter we have tried both ways
Anyone else faced a similar issue?
Region locked gifts are a thing
Yeah, and I am cool with that, but how is a Malaysian gift unredeemable to a person in Malaysia?
I've had it happen for another game I couldnt send to the US because of the price differences or something stupid
Article "Region Restrictions on Steam"
that's cool, but once again, the thing is her prices are all in Malaysian prices - her store setting is in Malaysia and its tied to a Malaysian credit card
I just decided I wanted to gift her the game because she liked the first, the game itself says its region locked to Malaysian accounts only
removed credit card details for obvious reasons
So yeah your country says malaysia
Meaning the region restrictions would apply
Yes, but if the game is region locked to a specific region, and the account is inthat same region
it should be fine?
so
Okay so lets clear the air here, you bought it in malaysia
you're both in malaysia
Hes in aus
but she cant redeem it
But his region is in malaysia
yeah my region is also Malaysia
So she can redeem it if she lives in any of the specified regions on the gift
Yep, yet she can't
ASk her what her region is set to
send another steam ticket
And yeah ^
its as per screenshot above
they only send bot responses on first ticket
man okay gonna try again
also seriously.. "we dont support early access game" wtf steam
Good luck!
@trim mesa Okay, so I reinstalled my Visual C++ files but I am still having the same issue.
have you verified the integrity of the game files
Yeah.
Have you tried restarting your pc
Yes.
Hmmm
FOR EVERYONE ENCOUNTERING THE EARLY_ACCESS_DISCLAIMER/BUTTON NOT WORKING
We've generally narrowed down the issue to your Save data being corrupted. This may be caused because you shut the game down abruptly or another issue occured. Please note that this will wipe your save file contents. If you want, back it up elsewhere.
- First, make sure Risk of Rain 2 is closed.
- Restart Steam.
- Next, locate the folder that your userprofiles are saved in. This is typically in C:\Program Files (x86)\Steam\userdata(ACCOUNTNUMBER)\632360\remote\UserProfiles"
- There should be an xml file in there with a bunch of random characters, i.e 2919dc8a-fd4c-4c3c-bd7d-8aeeac67b831.xml. Open the .xml file in Notepad.
- Go to https://pastebin.com/BQkjgRrK and copy the contents of the Pastebin INTO the .xml file, REPLACING ALL THE EXISTING CONTENT. Press Save.
- Reopen the game in Steam.
Please let me know if this works - we will be patching the game in the future to work around this, but for now this should at least let you enjoy the game.
@trim mesa I already put it im my trash bin lmao.
My biggest tech support question is whether or not Acrid is going to be in this game. I feel like his Kit would be insanely fun when transformed into third person
hey so my friend is trying to join me but whenever he does, he can't see his character in the select screen and he can't ready up, same goes for when I try to join him
Hey, so, regardless of my video settings, every once in awhile the game just starts stuttering heavily for 30 seconds at a time or more.
Otherwise, I get a smooth, silky 60fps without problems.
It just intermittently starts stuttering really badly.
Anyone have any tips for help on this? Like I said, this happens basically no matter what my settings are set to, and I don't have trouble with other, more intensive games.
Is your CPU overheating
I guess it's pretty hot right now, yeah.
PROBLEM The game is running really poorly or hotly - even though my machine is good.
FIX Please make sure that V-Sync is disabled in your Nvidia Control Panel, and that your Graphics Drivers are up to date!
Do you have CoreTemp or a way of showing you how hot your CPU is
No, but I can feel that it's hotter than usual out of the vent.
I'll try adjusting my NVidia settings, though I thought VSync was already off/I'm pretty up to date.
Yeah, let me know if that makes it a little less heavy
And for @balmy ice Are you using the steam method to join or clipboard?
steam
Try the clipboard
agight
I'll restart the game after this run and see how it ends up.
Yup, be careful not to fry that precious CPU ๐๐ป
hey me and a friend did an elite boss on hard and didn't get the item but the boss was brass contraption
The achievement?
ya
ya
damn it didnt work
it or blazing brass contraption
Hmm, If you're sure you were on monsoon im not sure what to tell you. It shouldve worked. Be careful when you replay in the same lobby because it will reset the difficulty
The clipboard didnt work eh, @balmy ice
yos
i can join, i just cant get in the game
Or is the join clipboard lobby not available
1 sec
Idea
i cant get into the game
get your buddy in here
Great names lmao
๐ฟ
this is the problem my firne di having
Are you still both in
i got kicked
Okay
hmmmmm
Gonna try one more thing
YA\
agiht
109775240988210518
im going to make you leader Vacuum
aight
Now start a private game
i did
character isnt showing up for him
Hmm
my buddy has this problem but re-installing and varifying arn';t working
did you find a fix
Making sure you have your graphics drivers could be an issue
nope
I updated a couple days ago
his were as well
Im not sure what to tell you that hasnt already been said my friend.
reintalling game
Yeah, try restarting your computer as well
big rip
having the same issue
tried reinstalling the game and verifying many many times
must be a bug because no trouble shooting is working
need a real fix
yeah
hopefully a future update can address it
yos
If you have a screenshot of the screen where hes not seeing the character
It would be very helpful if you posted it with details in the bug report channel
this is from my prosective (the working one)
even though he is in the room his charter is not there
and there is not weird button in the bottom fore him
same
PROBLEM All the strings in the game say stuff like CONTEXT_NAME_STRING, TITLE_MENU_STRING, etc.
FIX Please make sure that your Window System Clock's Timezone is NOT Invalid. If that does not fix it, please uninstall THEN reinstall VC++ 2015, shown here https://www.microsoft.com/en-us/download/details.aspx?id=48145
Could possibly just be a UI bug
@tacit vault it's a connection issue
i've seen a couple guys with it
they get stuck on 0:00
on the ready button
and dont load in
and if they host
everyone else gets it
i havent found a reliable fix yet
other than just doing the typical stuff over and over
until it works
ive actually checked my nat settings because ive had that issue with some other steam games
our connection is fine we play a ton of other games together
it only happens with this one
no
Want to try joining my game to confirm its a connection problem?
sure
anyone here have problems in quickplay? I'm almost always having a high amount of lag exclusively in quickplay games (not talking about frame drops)
Probably because the servers are player hosted and either the host doesnt have a good pc or you have a shot connection with them
I must be really unlucky then, because I play private matches with a friend from norway (I'm on the US) and I have no lag at all
obviously not
@tacit vault Still getting stuttering, even after disabling V-Sync through the NVidia control panel. I'll try updating my drivers sometime, I guess.
CPU still overheating could just be a hardware problem
...As a side issue, my game resolution keeps changing back to 1600x1080 every time I launch.
Yeah, it might be.
Unfortunately it's a laptop. Guess I'll just have to keep looking forward to building a new tower soon.
Also played other private matches with other players (where I'm not the host) and no lag either, it happens exclusively in quickplay, nearly all the time
I'm having a lot of crashes in game, never on any menus or anything
But it'll just freeze, stutter and then die
Do you have your crash dump?
Crash Dumps
If the game crashes it will generate a Dump file. Similar to the Output Log, it will help us track down the source of the crash. Please attach any crash dumps if possible! The file is located at:
C:\Users<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp
Will grab it
Thanks for all the tech support, Topher, you're doing a lot of work here.
Uhm I can't click on "Continue" after opening up the game ):
No worries @spare quartz I try ๐
When I get to that point there are no crash logs or files for crashes
Can someone please help D:
Does it say Early Access Disclaimer
And kitsuri Is it crashing on startup or as you're playing?
I don't see that anywhere. And it was fine since I was playing it a few minutes ago before I closed it.
It should generate a crash dump file
And it'll happen at any point, 5 minutes into the game or an hour and a half in
You could have a corrupt save file @orchid flame
Try verifying the game files in your game preferences on steam
Would you like a screenshot to verify?
Nah its good, just always good to double check
Same folder that I'd see output log I'd see crash folder?
Yup! Labelled Crash.dmp
Yeah nothing there :c
If it's supposed to happen when the popup box appears, it never finishes before crashing entirely
Yeah
Try going into your control panel and disabling V-sync
Typically causes stuttering in game which could lead to crashes
Manage 3d setttings, application setings
and just have it as application controlled
Yeah it was on application controlled
Try just turning it off
Alright
Then let me know if the problem persists
I'll try it like that and see where it gets me, if it happens again I'l lbe back
no worries
Thanks for the help (:
I restarted my pc and reinstalled the game but I still can't click anything
The Continue button is greyed out
hopooLast Thursday at 12:50 PM
PROBLEM The camera is always pointing down, or I'm getting weird input latency!
FIX First, try unplugging and then replugging your controller. If that does not fix it, look under Device manager and make sure there are no controllers. If you have VJOY installed, please uninstall it!
PROBLEM The game is running really poorly or hotly - even though my machine is good.
FIX Please make sure that V-Sync is disabled in your Nvidia Control Panel, and that your Graphics Drivers are up to date!
PROBLEM All the strings in the game say stuff like CONTEXT_NAME_STRING, TITLE_MENU_STRING, etc.
FIX Please make sure that your Window System Clock's Timezone is NOT Invalid. If that does not fix it, please uninstall THEN reinstall VC++ 2015, shown here https://www.microsoft.com/en-us/download/details.aspx?id=48145
PROBLEM The game won't launch - crashes on startup!
FIX Please make sure to update your Graphics Drivers, disable any Antivirus, and restart your PC. Afterwards, reinstall the game!
PROBLEM I can't get past the first screen, and it says EARLY_ACCESS_DISCLAIMER.
FIX Please make sure that your Window System Clock's Timezone is NOT Invalid. If that does not fix it, please uninstall THEN reinstall VC++ 2015, shown here https://www.microsoft.com/en-us/download/details.aspx?id=48145
PROBLEM My save file disappeared!
FIX Please restart steam and then Right Click "Risk of Rain 2" -> Local Files -> Verify Integrity of Game Files. The save file should come back from Steam Cloud.
PROBLEM My mouse doesn't remain bound in the window.
FIX Try uninstalling 'vjoy' and see if that fixes it.
PROBLEM NONE OF THESE WORKED!
FIX If all else fails, we've been having great success with just restarting your PC. As silly as it sounds, it tends to fix most problems.
If none of these work, please send an email to contact@hopoogames.com and we will try to get back to you as fast as possible.
PROBLEM I can't get past the first screen, and it says EARLY_ACCESS_DISCLAIMER.
FIX Please make sure that your Window System Clock's Timezone is NOT Invalid. If that does not fix it, please uninstall THEN reinstall VC++ 2015, shown here https://www.microsoft.com/en-us/download/details.aspx?id=48145
@orchid flame
Where does it say EARLY_ACCESS_DISCLAMER though? o.o
Are you signed in on steam
Sometimes deleting is the best option right now unfortunately.
Alright I'm going to head out, I can help whoever I can if you DM me through discord. Have to finish some debugging, so if my replies are staggered I apologize.
IDK why, but my my game is super jittery...
like the FPS goes forward, then backwards?
My game will have a longer frametime when picking up an item for up to 1 second depending on how long it's been since I last picked up an item. If I'm spamming a printer, there is no delay after the first one, but waiting any longer than that causes this to happen. Framerates are consistent 120 otherwise.
CPU: Core i7 5820K @ 3.30 (Not overclocked)
GPU: NV RTX 2080 (Not overclocked)
RAM: 16GB
Display: 2560x1440x144
Video: All maxed, FPS Max = 120
Has any one found a way to fix this yet, or a way to debug the cause? I'm not sure what an effective method to finding the cause would be. I'd appreciate it if someone could give me advice on how to potentially find the cause of issue, knows what's causing the issue, or a potential solution is found.
i'll try that
@spare quartz I have the same issue
i dont wanna be another cog in the wrench here but we invited my friend and although hes in the loby his character does not load in and we are not able to play onn his screen hes not even in the lobby but for us he is. we have tried having him invite us, restarting the game, making new lobbies and now we are trying restarting his computer to see if that works if you have a fix it would be much appreciated
@tacit vault Topherrrrr Q^Q
My game also lags massively in larger maps especially at later stages of a run even tho I have 6 gigs of free ram and have all of my graphical settings in and out of the game set to optimise performance. Some of the guys i was talking to in game suggested a reinstall will this help or do you have better ideas
Check your power settings
If you're game is experience studders make sure you turn off V-sync in nvidia control panel.
stacked 5 red whip and crashed
Too fast
Ok Iโll try it
@robust zealot Do you have a crash dump file
It ends up at basically one fps
Output Logs
While the game is running, it is continually writing to a file called output_log.txt. This file will help us get more information from the bug. If possible, please upload the file to Discord with your submission. 'The file is located at:
C:\Users<UserrName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\output_log.txt
Crash Dumps
If the game crashes it will generate a Dump file. Similar to the Output Log, it will help us track down the source of the crash. Please attach any crash dumps if possible! The file is located at:
C:\Users<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp
When you turn off V-sync? @polar parcel
how does one acquire
No when Iโm playing normally Iโm going to try turning it off now
You want the game to be off to make sure @polar parcel
Yep Iโll let you know how it went in a minute
and @robust zealot Read the bug report pins or the message I sent above! ๐
Hello, is there any way to fix this issue? The text in and out of game look like this. I've tried verifying the files and doing a total reinstall of the game.
PROBLEM All the strings in the game say stuff like CONTEXT_NAME_STRING, TITLE_MENU_STRING, etc.
FIX Please make sure that your Window System Clock's Timezone is NOT Invalid. If that does not fix it, please uninstall THEN reinstall VC++ 2015, shown here https://www.microsoft.com/en-us/download/details.aspx?id=48145 @opal cairn
quick question, @tacit vault, you said disable V-sync in Nvidia settings, its set to "Use the 3D application's setting"
whatdoesthatmean
It means the application decides what it uses. Its best to just disable it
can you quickly explain what disableing V-sync will do?
do i need to worry for future games etc
V-sync will tie your framerate to your motitors refresh rate
so you wont experience screen tear and such
So my laptop doesnโt have nvidia but amd catalyst control centre which doesnโt have a v-sync option as far as I can see
Make sure your drivers are up to date!
...how do i check if my drivers are up to date?
Do you have a nvidia graphics card
Geforce Nvidia
Sorry not you, @polar parcel
Uhh if theres no option to turn off v-sync id reccomend playing around with your settings and quality until you find one that works
And @tiny surge
yup c:
Do you have nvidia geforce experience installed
im going to go with yes
What about not being able to turn off bloom ?
i think its just not in the game yet
Id assume it might be in the application settings on catalyst
You can disable bloom with the config file
There ya go
how do i check my graphic driver is up-to-date
In your taskbar, next to your clock click on the arrow and right click the nvidia symbol
Click on nvidia geforce experience
then once in the application itseldf
uh windows 10
Itll say update drivers
@polar parcel The way I fixed the issue of unplayable FPS was to go into the Windows Control Panel and change my computer's power profile to max performance. Then I did the same in the GPU's control panel
Search for geforce
okay
Click on the application and if you dont have it https://www.geforce.com/geforce-experience/download
GeForce Experience automatically notifies you of driver updates and installs with one click, ensuring you always have the latest NVIDIA drivers and PC game settings.
Thx @chrome sleet Iโll try to bend windows to my will
There ya go
got it
Ight and from there itll have a drivers tab
update those bad boys
Goodnight everyone, and If the devs @pallid ibex want a mediocre helper to moderate the support channels DM or @ me
Anybody get connection issues? Playing outside of NA if that makes a difference.
this is disconserding
@broken vine I do and I have no idea if its a user issue
I fixed it last night and then it went back to not working whatsoever
here ya go
Me and my friend can play about the first couple mins fine, but his connection (or mine if he's host) turns up real laggy and eventually disconnects one of us
ive seen no other post about it, maybe its just an Asia thing.
im having issues where my mouse goes out of game with a multi monitor setup
Don't use borderless fullscreen
I have 4 monitors and it only happens when in borderless fullscreen
Okay
Hit alt + enter
At the same time. Tell me if that works
now its windowed
Hit it again
nope
Didn't work?
nah :/
Try relaunching
np bro
I managed to get to the end of insane before the frame drops started which is much better than before thx @tacit vault and @chrome sleet
Hey guys, I'm not sure if anyone else is mentioning this or not, but my RoR 2 is suddenly capped at 20 FPS in fullscreen all of the sudden? I remember finding a solution on some other game that I had this problem with, but going into windowed mode does fix the FPS. I also hope this is the right place for this post, but right now I'm mostly just confused more than I am having a problem with this..?
By the way, the other solution I was referring to involved Windows 10 trying to, "improve" fullscreen, which actually lowered the frame rate if I remember correctly. I'm not sure if that had anything to do with now.
I've gone online twice, and I can't do anything but the R skill as the huntress
no opening chests, no shooting
restart fixed it
I cant seem to find it in the settings, but is there a way to turn off the sensitivity slowing down when you sprint?
it does slow down actually, and there isn't a setting to change it right now. someone posted a way to do it in the steam discussions, but you need to modify the assembly dll
My XM won't weapon swap on controller
I believe this is the right place to post this, but to anyone having the stutter on item pick up bug, the pinned comment on this thread says how to fix it: https://steamcommunity.com/app/632360/discussions/0/1768133742956742341/. I honestly don't fully get how that would cause it since it didn't effect anyone else in my friend group but I can confirm it did fix the issue for me.
the way that would cause it is
they have a faster hard drive

so the write speed is already fast enough
Hi guys, I need to reset my controller because one of the joystick has been registered as primary skill and now I can't move
Sorry, the problem is different, the top left stick (character movement) is reversed and I can go only forward and backward and the bottom right stick (camera) can only move left and right.
help !!
i can't find file 2919dc8a-fd4c-4c3c-bd7d-8aeeac67b831.xml in userprofiles
@neon idol have eliminated? Access to ror and see if your profile exist
here is my profile
but i dont have file 632360
i try to search file 632360
then i only find game file in steamapps
is there a way to alleviate the hitching on item pickup? is it tied to a specific option? I know other people are having this issue as well
Yo - I am trying to invite my friend on steam to a game but the invite is impotent. Anyone know how to fix this issue?
the freezes are because it has to load the model from hard drive when you pick it up
so the only option is ssd maybe
that's a bummer. it's weird tho, it happens even when I'm picking up 2x of a single item. as far as I know duplicates don't alter the model of the item. also when I'm spectating people in multiplayer it never happens
it's not related to the models loading. i've been looking into it and found out it's because every time you pick up an item, it writes it to your user profile to increase the number you've picked up. the frame waits until the write is complete, and sometimes it takes longer on HDDs. when i disable saving at that time, the stutters are completely gone for me. i'm seeing if i can find a more appropriate solution right now.
I see. I don't mind it that much tbh, it's mostly annoying. I was just wondering if there was a really easy workaround. hopefully the devs address it tho
i have RoR 2 installed on SSD so its not purely that and i have freeze issue on item pickup
I fixed it by moving my steam installation to an ssd because like abbie said its to do with writing to your userdata folder
the steam installation itself not the game
bug at the first screen like other... i'll try everything you say on discord and everything dev say on the Steamcommunity.. nothing work.. someone fix it ?
Hey ROR2 Team, I am in Australia, playing multiplayer with two other friends. We experience some heavy de-sync usually whilst summoning bosses. Is this a known issue, is there any current fixes, or plans to fix this in the future?
P.s. We all have ADSL2+
i had freezes when pickup up items to.
i dont have it installed on my ssd.
i did have all settings at max, and i think i fixed it by setting fps lock to 120 (sadly could not select 165hz)
i think the game is trying to push as much fps as possible so locking it gave some free memory i guess to work on the item pickup issue.
also dont have steam installed on my ssd so doubt that is the issue
so you fixed it with the fps lock?
havent noticed it afterwards so worth a shot?
@fast maple use your data to host
that's what i do lmao
adsl upload speeds are pathetic
unfortunately didnt work for me @crisp frigate
Why i can't play online?
i have Steam installed on HDD and had RoR2 on SSD. switched install directory of RoR to steams on HDD and there's improvement but it's not gone but alot better
Game disconnects whenever im with some random peeps or even my bros.
But run perfectly with solo
My internet connection is beyond good so does my Rig
Getting kicked midgame i dont think so
Youโll get kicked mid game if host quits @tardy condor
Known-ish means there are some ppl who encounter too?
Yes, and not being able to join their friends' lobbies, unless that's been fixed
Host quit mid game when I was playing and my game just returned to the main menu, no message or anything
But apparently it's fine if they leave when they're dead
imo they should just add a small window that asks you if you want to quit with host or keep playing
anyone get a stutter when they pick up an item?
Hmmmmmm not yet for me
Me and a friend tried to play the game together with the "start a private server" option. I invited him, he joined, but we could not start. Pressing the ready button didn't seem to work, nothing happened. Neither did the selected characters in the background load. We tested public sessions and we both got into lobbies and were able to play the game normally - only we couldn't play together.
Invite him then play with randoms
You two will be together with to xtra random peeps
*two
We tried, but the issue always appears when we are in one lobby.
Hmmm thats weird it works for me and my bros
We had it working one time, I joined a public session and waited until it was about to start. Then I invited him as the lobby loaded. This worked, but it was extremely difficult to set up: hoping that one will leave during the public session loading and timing it correctly.
Yeah thats kinda difficult maybe you should ask this directly to the devs
Where can I leave a direct message?
As far as I can guess, the issue may lie on the person that hosts, maybe I or my friend has a router that uses a different encoding system or similar differances.
Hey i'm playing with a friend and trying to unlock mage but I can't see the survivor, I have 10 lunar coins but it's not showing on my screen where it is on my friends.
You'll have to host or get one more Lunar to do it yourself in single player
hey, someone else having the problem that a friend wants to join but whenever he uses your invite he cant? also his "start private game" is greyed out ... or rather every multiplayer option is greyed out
I assume you already tried the solution pinned in the channel?
@knotty wigeon my quickplay and private match options are greyed out too
anyone got a clue what the problem is?
Any way to enable anti-aliasing? Im trying to enable it in Nvidea controll panel, but no sucess :\
i think they might be doing maintenance to the servers
does some1 know if i can restore my save after i have to do the said fix for save daa corruption in the pinned message?
make a backup?
having troubles getting a game going with a friend. Both of us, no matter who hosts, just gets a black screen and booted to menu
@crisp frigate i have a backup just wanna know how to get it back on the game again
Anyone?
@crisp frigate got it solved
@fickle night i have the same problem
2 days ago , yes. works perfectly. even i can spectate my friends when they are playing
now i can't
Grouping up in the first lobby, no problem
hit private game, black screen for those that aren't host
Did anyone find how to mess arround with console commands ?
hey im having a problem where the mouse isnt locking to the game and it keeps moving to my other moniter
anyone got a fix for the game freezing for a few seconds when you pick up an item
how do i fix the resolution constantly resetting when i start up the game? ._.
my mouse moves out of screen as well, i just turn of monitors
for the freezing issue with items. try locking fps to highest you can do (monitor wise)
seemed to help for me atleast
thanks ill give it a try
I start the game and, firstly, instead of the text, everything looks like EARLY_ACCESS_DISCLAIMER, and secondly, Iโm pressing a single game and nothing happens just the main screen and the mouse. How to fix it?
have you checked pinned messages?
Yes, I checked everything that they wrote there did not help
restart computer?
did not help
PSA: If you're having problems with multiplayer, check if you have Hamachi turned on
After turning it off, I was able to play with my friend
@fickle night like this?
@potent crest thats exactly what i get
i have this problem for 2 days now, i cant play multiplayer at all. i tried starting the game as administrator, tried reinstalling, tried being offline and online on steam, tried inviting via steam or clipboard lobby... nothing helps
we can always see each other on lobby, but cant start the game and cant see each other (and under the "Ready" button there's no indicator
i also tried last second joining into public lobbys, inviting in lobby, inviting when the game started
tell me if it works
anyone experiencing a bug/problem where some of their keyboard keys will just stop working in game? It's literally only with this game, never experienced it with anything else or in daily life. I also checked to make sure it wasn't a mechanical problem with my actual keyboard
@potent crest doesnt work ๐ฆ
Oof....
Noticed that anti-aliasing is not enabled even after force it in NVIDIA Control Panel (Geforce 940mx) but when choosing to run with Intel HD Graphics 620 the anti-aliasing aplies
Game keeps crashing consistently after 60 mins of play
Not worth it to play after 60 mins because it will just crash
Does the game have a memory leak?
@vague rampart https://gearboxsoftware.zendesk.com/hc/en-us/requests/new
I'll open a ticket there, you should open one too
@undone dock I can play more than a hour and the game never crashed.
its EA so need many optimizations yet
@potent crest ok ill do. keep me updated if they said anything about the error in case they answer your ticket first
Sure, i will
@inland cloud happens consistently for me
Every game after 60 mins results in crash and my friends screaming in my ears
๐ซ
I start the game and, firstly, instead of the text, everything looks like EARLY_ACCESS_DISCLAIMER, and secondly, Iโm pressing a single game and nothing happens just the main screen and the mouse, and there is no music (in the settings it is at 0, with the increase nothing changes). How to fix it?
pleae read the pinned messages
@valid quiver you've posted like 6 times. Read the pin.
They did not help
But if it's the same issue then why keep posting it
Sent screenshots, maybe it will be more confusing and will help
you mean less confusing? :)
anyone know whats up with the ridiculously long lobby launch times?
29492 and counting
anyone having problems inviting friends?
Does anyone know where the save folder is?
Hello same problem than u, i can't play Multiplayer
is there a fix for the multiplayer lobby issues, my friend and I haver not been able to play together since launch day
Yeah same
we can make it into the lobby but if we try to start we get spit out to the main menu
guys i cant play multiplayer cant even click the enter quickplay or start private game is there any fix?
just posted about the same issue ๐ข
~ Halo
~ Is this item suppose to be in the game ?
~ I found it once and it not in the logbook
Hello people here, any clue about what setting makes the game freezing when you pickup an item ? It's kinda annoying
you should turn everything down methodically so you can find out.
Expected a better answer instead of checking one by one the settings lol
Feels weird no one had a solution for that ๐ค
anyone got an idea why the reconnect sometimes works and somtimes dont?
no idea
happens to me as well
Maybe it has to do with the fact that you cant join an already started game but if you started one and left, you can rejoin
im playing with my friends
and i disconnect occasionally
sometimes i can rejoin
but most of the time i cant
Weird
The second button of the aqueduct secret is missing
well I used a guide (video) and where the button should be is nothing
or could u quickly tell me where it is?
I also cannot get into a multiplayer lobby. Need help T_T
the second button can be impossible to find sometimes, I spent 15 minutes searching before I gave up
and the first one is always on the same spot
I don't think so, there's a couple spots I know of where they can spawn and unfortunately I've never found one at both spots
steam does not work ?
Their twitter doesn't say they're down for maintainence tho?
weird, because its showing me that i'm disconnected
The game uses a selected list of locations to Spawn the buttons
where are they
@real marsh I have a test fix for the item pickup freezing you can try
it completely fixes it for me
Tell me ? @plucky wraith
I'm getting this. What do I do?
you can still play but it just hasn't synced from your other pc it seems
Steam Servers are Down
anyone else getting lagspikes for multiplayer games?
seems I can't connect
when playing single player everything run smoothly
but playing (or hosting) a multiplayer game sometimes drops down to 10 fps for a few seconds and then goes back to 120 in regular intervals
graphics settings dont really affect anything here
๐ค
Is there a translation project running anywhere by any chance? would love to contribute with my czech skillz
please @ me otherwise I won't notice, thanks!
Hey guys, having a problem with this game (and others), in RoR2 everytime i pick an item, my game freeze for 0.5-1sec, anyone know how to fix that ?
my freind is getting bad lag and enemys are teleporting around. any fixes?
@plucky wraith ?
steam's down
Any fix in the works for the fire lvl(4)? The frame drops are the worst on that level. For some reason, the game...but especially that level, underclocks my gpu and only uses 30% while i get terrible fps drops
I havn't played from another computer and also getting the cloud sync message
it's almost certainly because of the Steam outage
oh, didn't know that was a thing... hrm
I don't want to launch and lose everything...
but I want to kill things and stuff
you probably won't, it just means that when the cloud is available again you'll have to use local files and let it upload those
I havenโt been able to launch the game since I bought it on launch day - just get a black screen then a โnot respondingโ windows message. Tried updating graphics drivers, reinstalled the game, and verified steam files but still no luck
Anyone have a similar issue?
steam's up
@radiant light hey man can you check your pms?
This always happens to me late-game after about an hour of playing. I start off with 100+ fps and after an hour it dips down to 40fps and during boss battles its 9-15fps. highest core at about 70% and gpu at 20%. My temperatures are fine for both.
why do all of my multiplayer games either disconnect or lag out halfway through?
@small sandal Mayhaps the entity count, try turning down your corpse count so that it cleans up the dead bodies after a set amount hit the ground
@stoic ferry What's your connection speed?
So I think i have a unique issue with cloud syncing. I can only really run and play the game using Nvidia geforce now, and im running into the issue of the early access disclaimer button not working. I dont have this issue on my actual computer but its unplayable now through geforce now
A friend of mine has similar hardware, he runs into stuff like this quite frequently. I have an AMD Radeon G-Card and don't see these issues, so, maybe your hardware isn't as compatible with the game as it should be?
Hey guys! Do u know if it is ok to ask for a gift copy for my friend? I bought the game on 31 of May and the "free copy for a friend" had ended...And he doesnt want to spent money on in-development game and im saying that it is great!
You buy him the game then, lol. Furthermore, this is the technical support group
nah, principles. sry for the wrong theme ๐
There is a gifting thread on the steam discussions, I suggest trying there
my risk of rain profiles data wont save
@lusty vale Corpse count is zero
my settings are on medium low
first level i run on ultra and I get 100+ fps
i am having trouble where i cant join my friend and the multiplayer screen wont allow me to click anything
@lament horizon thanks!
Is there a way to change the name of you rprofile?
whenever i launch the game my computer mouse stays on instead of the ingame mouse and i can't click past the menu telling me the game is still in early access
I can't even play the game right now, i already tried uninstalling and reinstalling twice
Anyone able to get multiplayer working?
how do we enable cheats to use the give item command?
@lucid sphinx Dont
hey, im haveing alot of truble with my game, it freezes up alot, it's bareble in singelplayer because when i freeze up thew whole game freezes but in multiplayer it usaly means i die, and it hapens evry five minutes or so :/
i'm running a fairly powerfull machin with a gtx 2080, i5 8600k, 8 RAM
Would appritiat any help or tips i can get.
why not? used to test builds out right? in console
I don't know whether this is appropiate for bug reports or here, but
Could Aurelionite have problems counting how many pillars you have used?
I think I used all the pillars in the map I could see, but the boss remains immune
Mind you, I used all the pillars when I entered the map and ate about 1/3 of the boss's health, then the pillars went back to normal and after then the boss remained immune.
edit nvm forget, i forgot to look at the objectives list and apparently i prayed at 6 pillars only, probably missing one
you have to reactevate the pillars or did you do that ๐ค

