#Logging in on 3ds keeps giving error code

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keen patrol
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I’ve tried logging in with the pretendo account and it keeps giving me this error idk what I’m doing wrong

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shut copper
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  1. Open Nimbus
  2. Select Nintendo
  3. Open eShop and wait for it to load
  4. Close eShop
  5. Open Nimbus
  6. Select Pretendo
  7. Try again