Dashboarding issue. (Xbox Series X)

[oblique steeple]

Happens either whilst in the lobby or loading into one.

Dashboarding issue. (Xbox Series X)

[past path]

Same

I’ve check logs on the server what’s TCP 131 do? Be cause it’s all over the place

==ERR: Didn't read TCP paket 131 to the end (522/523)

@grand pilot

[past path]

I only add that sometimes I see Xbox logo next to names, next time not. I’ve hosted today 2 races. First on Silverstone - Dashboarded three times. Second race was on Laguna seca. I’ve tried 7 times join to server, every single time I saw dashboard. After this I gave up. When I tried join on the 2nd race every time when I’m join for a split second, one time I saw Xbox logo next name, the other time there wasn’t visible.

[raven thicket]

As soon as you have the Xbox logo in front of your name, you get problems and end up in the dashboard. If the Xbox logo isn't there there are no problems. That's definitely how it is in my community. I just don't understand why it's there sometimes and not sometimes.

[grand pilot]

Are official servers working ok?

Can you do full races on them without crashing?

[oblique steeple]

It’s 50/50. I’ve had races where I have a crash on lap three. Others times are fine. And there’s times where I can’t even load into one without dashboarding

[grand pilot]

And that's on official servers?

or on Gportal servers?

[past path]

On my side G-Portal. Don’t play official, sory

[grand pilot]

Can you try official servers please and let me know if this is happening there too

[past path]

At this moment I can’t. But I will try within few hours

[grand pilot]

All good, I appreciate your support

[past path]

Also, I have spoken with GPortal. They said that they have problems with hardware.
My serwer will migrate to the different one. But I don’t know is this isa case

[grand pilot]

Don't suppose you could send me an image of that conversation could you pleasE?

I want to see if there's anything we (505) can do to help them

[grand pilot]

Ah ok, I don't think they're saying they have hardware problems but they're jsut ruling it out to make sure it's definitely not hardware causing the issue

[past path]

@grand pilot so I’ve tested a bit problem with dashboarding. It’s also occurs in official servers for me.

So I assume is something with game code

[grand pilot]

Thank you for testing this. I'll use this to feed into the devs

[past path]

I hope they fix it asap. U can also notice (1 video) that the first try to connect to private server was successful. Some times it’s dashboarding within 2 minutes. But also it’s stays stable to the end

[surreal wasp]

It happened only once in official? Or multiple times?

[past path]

Multiple

[surreal wasp]

It does seem random, no common elements between the crashes

[grand pilot]

We're desperately trying to reproduce the issue on official servers and we can't seem to force a crash

[past path]

Servers isn’t a problem I think. It’s something with Game code. Or maybe it’s need reinstall whole game

On official servers crash happens less frequently than on private servers

And also on official servers console icons stay all the time visible, not like on private servers

@grand pilot

[past path]

It is random. Today I was testing private server. For 10 attempts it crash 5 times.

By official server for 10 attempts it happens twice

[grand pilot]

Very strange.

We're still investigating and not ruling anything out

[past path]

Also, logs from private servers are stable. I mean there is no crash from server side.

[past path]

I will go test further

[grand pilot]

Thank you, it is appreciated

[past path]

First attempt on official

Direct crash 🙈

[grand pilot]

Do any of you here have a GPortal server that the devs can use to test please?

I will need you to make some changes.

[past path]

I have two from GPortal

[grand pilot]

Would you be ok for the devs to use one to test with please?

Just temporarily

[past path]

Yes they can do it. Please use with OPEN in the name

[grand pilot]

Can you please remove the safety rating on whichever server you want them to use and then can you tell me the server name please

[past path]

Name of the server

APEX MOTORCLUB | TRACK DAY | STARS 2023 Zapisz sie na APEXMOTORCLUB.PL

The 2nd one is password protected

@grand pilot

[grand pilot]

This one has no safety rating requirements right?

[past path]

Not any more

[grand pilot]

Awesome

Thank you

@past path are you able to join that server without crashing?

[past path]

Give me a sec

[past path]

I can’t see it. I must change car slot

[grand pilot]

The dev joined the server without crashing. Now he can't see it

Now they can see it again

[past path]

1st attempt without crash

2nd attempt crash after a second

No xbox logo by the name

3rd attempt Xbox logo visible, no crash.

4rd attempt crash

5th attempt Xbox logo visible no crash

6th attempt crash

[grand pilot]

Awesome thank you

The developer has managed to reproduce a crash

They're currently amending some code and then will deploy it to their xbox to test again and obtain some information. Would it be possible to leave the server up and in this current state for a few hours for them to keep testing on please?

[past path]

7th attempt Xbox logo visible no crash

[past path]

Sure. It will stays up and running

[grand pilot]

Awesome thank you. ONce I've received confirmation that they're done I'll let you know.

[past path]

👍🏻

[mighty timber]

Btw it's the same problem we are speaking by days here
https://discord.com/channels/408202433181777920/1184558646407987363

[past path]

@grand pilot

I’ve also notice that is no problem with password protected servers. No crashing

Also no Xbox icon by the name

[oblique steeple]

I’ve crashed in password protected servers

[past path]

How many times? Have you seen console icon by the name, of it was direct crash? Platform Xbox 💚 or PS5? 💙

[oblique steeple]

Xbox. I don’t know how many times. I can’t recall if I’ve seen the Xbox logo in password protected ones tho

[past path]

It happened today, or yesterday when you report issue?

[oblique steeple]

Been happening both days. Happens earlier today too

[past path]

For my experience, I’ve not notice any consol logos on password protected server today. Also it was stable

[oblique steeple]

Most of the time when it crashed, it’s been loading and then before I load in I crash

[past path]

So it’s direct crash. I assume that you own server?

If yes, then;

Try to use Repair option at G-Portal

[past path]

Any progress @grand pilot ?

[grand pilot]

Not currently. The devs are investigating still

Have you tried today?

In official servers I mean

[past path]

No, not yet. But I can try within few minutes and i will give you feedback. Tomorrow round about 8pm CEST I and my league will do an track day event at OPEN server so u get more feedback

[grand pilot]

Awesome, thank you

[past path]

Ok @grand pilot so. First I’ve try connect with official server at Tokyo. Twice. No problem. But there was no Xbox logo next to the name. I’ve also done a race.

Second, I was connected to the private server. No problem with join. I have not make race be cause no time to wait. Everybody had Xbox logo next to the name.

3rd server was also private ( I know u said try officials but it is hard when server tab is freezing). Everybody had Xbox logo next to the name. It crash after 8 minutes of playing.

Then I’ve try to join official server at Sydney. 3times. Every time crash. Everybody had Xbox logo next to the name

So it’s not a server problem

[shut gulch]

There isn't a server that didn't dash, official or Gportal. I dashed 10 times before I could connect on XCL server last night.

[past path]

Still it’s not a server issue. Otherwise u get logs that something is wrong with server

[shut gulch]

I don't know the ins and outs of servers, just the experience of them. Even that NAJ nitrado server, I've got the boot from that one as well.

[oblique steeple]

Yeah it’s something deeper than just servers of it’s happening to all of them

[past path]

@grand pilot so I’m after 2 races. Dashbording is still an issue. But today it was similar like few days ago. 1st connection was ok. 2nd crash, 3rd ok, 4rd crash etc.

[past path]

Xmas is over. I hope @grand pilot that devs have take a rest an they will work hard for solution😅

[past path]

Any progress @grand pilot ?

[grand pilot]

Not currently it's still being investigated.

[past path]

Can we ask for old game version? It was stable :p

[grand pilot]

No

[oblique steeple]

Hahaha “no” 🤣💀. I love it

[mighty timber]

With last update crossplay is working fine

[past path]

When was update?

[small quail]

yesterday

[grand pilot]

I think they're referring to a Gportal update.

No game update has been carried out.

[mighty timber]

Yes

[past path]

Indeed Crossplay working.

[grand pilot]

You're not getting dashboarded now?

[past path]

I have 3 attempts before I’ve joined. 3 times direct crash. But after join, race was stable (about 50minutes in total)

@grand pilot

[grand pilot]

Damn

[mighty timber]

I start dashboarding again today 😂

[past path]

Yeah, devs need still looking for reason why it’s crash

[grand pilot]

Yeah they are still looking into it

[oblique steeple]

In my head when people are thinking really hard I hear “mmmm processingggg nanu nanu nanu”

[past path]

@grand pilot I had to say that dashboarding issue with “walkaraound” (that u wait few seconds before joining) work for me great

Maybe is good idea to look for refresh server list after a second or two thing? Issue? You name it

[wicked solar]

This seems to be resolved