hi i have a problem with my game every time i join some friends thier names in black and two of them i cant see thier weapons and if they ready it looks like they not in my lobby and if the host initiate a drop cage nothing happenes and when i exit expetition they can drop cage without me
#drop
vocal heath
neon meadow
https://discord.com/channels/408196129470152705/1297289693876064337
Anything like this?
vocal heath
https://discord.com/channels/408196129470152705/1297289693876064337
Anything lik...
actually worse that this some friends didnt appear at all 😦
actually i downloaded the game yesterday and im regretting that 😦
plz help me if u can sir
neon meadow
plz help me if u can sir
#bug-reporting
Need logs
vocal heath
i dont know how to do it and what should i do
neon meadow
bro are u there
Yes?
vocal heath
i located the file which ended with client x
neon meadow
i located the file which ended with client x
Yes that's the one
We also need the one call Player.log
vocal heath
ok what should i do next ??
neon meadow
Just get it over here and I'll see what's going on
If it's the game that's having the problem then the logs will show it
neon meadow
@runic lotus To fix playfab errors you check if the ip addresses towards playfab are open and whether or not the router is allowing connections to playfab right
neon meadow
remember i said i deleted 10 champers file
Yeah it comes back don't worry
When you boot up the game
vocal heath
<@421683827853885451> To fix playfab errors you check if the ip addresses toward...
how can i check this bro so sorry for my poor knowledge
i dont have playfab program
neon meadow
how can i check this bro so sorry for my poor knowledge
I don't know
That's why I'm asking
Just wait for a little
runic lotus
usually if game starts and goes into rundown selection, playfab is fine. its aservice that handles players stats and vanities and saves their cleared levels etc
neon meadow
There's a lot of playfab errors in the logs I think?
I don't know
Might just be me being an idiot again
runic lotus
no, me
vocal heath
im still here
runic lotus
network issue anyway. lobbies, missin equip black names cant drop etc... == packets not moving
check if your router has upnp on, reboot it just in case..
if your internet has a modem that does network address translation (nat) ... make sure u dont have a router that also does nat. double nat poison for udp
so if modem is 192.168.0.1 and router is internet 192.168.0.2 and lan 10.0.0.1 == screwed
runic lotus
u can try a direct mobile phone 4g or 5g wifi hotspot or usb tether and disconnect normal internet.. if it works then, your router is sus
if it doesnt, i would do the steam fix thing from the cant connect thread
vocal heath
ok iwill try and i will tell u after im finished
vocal heath
it worked so well like there is no problems when i opened mobile data
so tell me what i should do with my router
runic lotus
okay, first of all see if upnp is enabled, if not, enable it
with upnp, your windows can request the router to forward certain tcp and udp ports "on demand" so u don't have to manually do nat rules
second: check if your router has a real internet ip address on WAN side
if it doesn't, you're doing double-nat
meaning: something has wan internet and lan private network -> router wan and another private network
then upnp fails cos only the router does the forwards but the first "router" knows nothing about it
runic lotus
upnp is safe as long as u know what you're running on computer
vocal heath
ok its just gtfo
runic lotus
steam actually
steam needs the set of udp ports to flow in
gtfo rides them thru steam ye
u can set your internet network card or wifi adapter to "public network", that closes a lot of ports in windows
still lets steam upnp work fine
network and internet settings, look up middle
vocal heath
ok iwill work on it and i will tell u if i noticed something wrong
ty for helping me sir really appreciate that
runic lotus
u bet, thanks also to goldenshoot, he the primus motor in these tech support cases
always looking out for ppl, good job dude
vocal heath
ok he is really legendary thanks to him
runic lotus
u can btw do cmd -> tracert 1.1.1.1 and see if u really have double nat going, on mine i don't, my router is directly internet
if hop 1 was 10.0.0.254 and hop 2 was 192.168.0.1 or something, i would be in trouble
vocal heath
i enter my router throw 192.168.l.l by the way
runic lotus
cool, if u can check the wan side, what ip does it have on wan
problems: 10.x, 192.168.x, 172.x .. anything else: saul goodman
then look at upnp, enable it if disabled, then restart steam to have it register
vocal heath
1 1 ms 1 ms 1 ms 192.168.1.1
2 8 ms 9 ms 79 ms 10.45.18.141
3 8 ms 7 ms 7 ms 10.35.33.209
4 7 ms 7 ms 7 ms 10.35.33.210
this is what showed me on cmd
runic lotus
ok there can be a problem
runic lotus
u can yes, won't hurt
it might be your isp does the 10.x networks but it still works fine, no way to know without trying
but upnp off, the only alternative is to manually open firewalls and redirect these to your computer:
having upnp on, your steam pings your router "yo, can plz has tcp 27015-27030,27036-27037 and udp 4380, 27000-27031, 27036 redirected right here thanks"
heady hill
I have the same problem as the thread author here, but UPnP is on and there is no double NAT failure(probably). What other problems do I have and how can I solve them?
I don't understand English, so I rely on Google translation.
heady hill
I fixed it by reassigning the IP address. Sorry to disturb you.
near jacinth
i have this exact issue but i need simple instructions on how to fix this lol
neon meadow
i have this exact issue but i need simple instructions on how to fix this lol
Reset your router and see if it helps first
near jacinth
i have many times but the problem is still there
neon meadow
i have many times but the problem is still there
Need logs
You can find them in #bug-reporting
near jacinth
do i have to be in a lobby with friendsfor those logs? if so i cant right now
neon meadow
Just find them, they're in your folders on your computer
They all have timestamps, just pull one of the ones that match your old runs when you tried to join someone
near jacinth
yeah got em
neon meadow
Are you using vpn?
near jacinth
K