#Logs are rolled back

1 messages · Page 1 of 1 (latest)

novel needle
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Hi!
Read logs are not saved no matter how many logs have been read, they are rolled back to the value 73.
What was done: the cache was cleared, the game files are checked, there was even a reinstallation of the game, nothing helped.
Maybe someone knows how to fix this bug?
I have the logs of the game after the rollback, maybe it will help somehow

📎 Player.log
latent drift
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  1. Are you playing with any mods? MTFO disables achievements by default.

  2. Are you sure you're reading new logs, not logs you've already gotten? You can see which ones you have credit for using https://andocas.com/gtfo

GTFO Log Tracker

Track your progress toward the D-Lock Block Decipherer achievement.

novel needle
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Hi! I don’t have any mods.
Yes, I used it and I am sure that the logs that I collect have not been read before.
So the problem is not that they are not read, but that after reading they roll back to the value 73. For example, I read 10 logs and after a while it will become 73 again

latent drift
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Wow, that's super weird, and beyond my area of understanding. Hopefully someone else will be of more help :)

novel needle
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Help(

novel needle
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Logs are rolled back

tender seal
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Is the playerlog file set to read only somehow?

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@tardy pulsar Might know why this happens. Possibly. (Sorry for the ping.)

novel needle
tardy pulsar
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As soon as a log is read, it's then sent to all others in the game session so they get an event that a log was read. Then individually the achievement checks if the log has already been read, and saves the results to the player storage on playfab. when you start the game, it checks this player storage on playfab to the get the list of logs read.

Something must be interfering with the games ability to save on playfab, such as a mod that is disabling functionality. That's the most likely scenario I can think of (aside from it's actually working correctly and duplicate logs are being read and thus not counted) as any other reason I can think of would have even more catestrophic effects. Like if the game can't communicate with playfab (such as ports being blocked, internet down, playfab down), then the game either wouldn't start or you'd see "server sync" constantly in the bottom right corner.

You can try uninstalling the game, deleting the entire application installation folder and appdata/locallow/10 chambers folder and reinstall and launch game, then check the log file and see if it updates a different count of logs read. Then read a new log you've never read before. Close game, relaunch game, check log file and see if it reports an increased number of logs read. You can also try this same process on a completely different computer.

tulip elm
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I'm also running into this issue, where my log progress seems stuck at 78. Strangely enough, it seems to partially update it server wise, as my Player.log file reports 78/188 whereas my steam achievement reports 81/188

I am not playing modded (currently did play a bit of modded in the past but have gone vanilla only until I beat R8), and have not tried a reinstall of the game yet. I can post logs/screenshots if that would help, or take some other action to potentially fix it

tender seal
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If you played modded before, was it with a mod manager or manually installing the mods? If manually installed, after uninstalling the game, go to the game folder and delete it, there may have been remnants of modded content left as I dont think Steam will get rid of "custom" files when you re-install the game.

tulip elm
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It was with r2modman

tender seal
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No clue what could cause this, then. Hope you find a solution.

tardy pulsar
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@tulip elm@novel needle can one of you link me to your steam profile. I can check on the backend how many logs are actually recorded

tender seal
tardy pulsar
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They have 78 logs recorded, so what the log file reported is correct.

tulip elm
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I can try grabbing some logs I don't own in a few levels and see what happens

Screenshot_from_2024-01-30_10-07-51.png
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(Steam progress amount for reference)

tulip elm
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Did a run today with a couple of friends, R4D2 and R5B3 with logs I haven't gotten
A relaunch of the game still reads as 78 logs done

tardy pulsar
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Try launching the game on a different computer and reading a log or completely uninstalling the game, deleting all directories related t oteh app to ensure that nothing modding related is leftover

novel needle
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@tardy pulsar Hi, new information about rolling back logs. I collected logs throughout the day and did not turn off the game, did not reload it and did not exit. When I finished, I closed the game and didn't log in for a while. The logs were not rolled back. Next, I went into the game, found a log that I hadn't read, read it closed the game and after a while, the logs rolled back to the state 73 + 1 new last read.

novel needle
novel needle
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So, I did everything you said, and also tried to run the game on another computer. Let me remind you that I have never had mods for any game. And that's what happened. I had collected several logs and I checked their status on a site and in the steam before launching the game on a new computer and that's what happened. In the steam, it was displayed as I had collected 87 logs, but on the site to check the logs (https://andocas.com/gtfo /) showed that only 73 were collected, I think this means that the data in the folder was not updated: %userprofile%\AppData\LocalLow\10 Chambers Collective\GTFO.
Next, I started the game and in the steam and the logs were reset to 73, then I went and read several logs that I had never read before, closed the game, restarted and checked their status in the steam and on the site their status showed that there were the same number of 75 on the site and in the steam. After that, I decided to restart the game again and collect a few more logs, I did everything that I described above again and they also counted and now there are 81 of them. Next, I started the game on the old computer and the logs in the steam and on the site remained the same number 81. Also, after all this, I read the logs on the old computer and now they are rolled back to 81.
And after that, I deleted the game and the appdata/locallow/10 chambers folder again, reinstalled the game, went in, read 5 logs, they counted in the incentive, but it was displayed on the site as 81, restarted the game and 81 of them again. in total, another computer helped, but deleting the folder and reinstalling the game did not.

GTFO Log Tracker

Track your progress toward the D-Lock Block Decipherer achievement.

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Today, if I can, I'll try to reinstall Windows

tardy pulsar
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Yeah that's going to indicate an issue with your PC not being able to connect well to playfab so it can't store what logs you read. The steam number is not an accurate or truthful counter. In fact we adjust the steam number of logs read to whatever the accurate number is that is stored in playfab

novel needle
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And still I do not not if reinstating windows would help 🥲

tardy pulsar
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reinstalling windows wouldl ikely help.

There's way too much stuff to check on the PC that's not game related that could be causing issues. could be antivirus software, something interfering with the firewall, vpn or other network modification software, port forwarding/port routing on the router

novel needle
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Okay I'll try to check this list and come back with feedback. Thank you for helping me

novel needle
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Hi! Reinstalling Windows did not help, as you expected, as well as none of the above.

image0.jpg
novel needle
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Do you have any suggestions?

mint siren
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💀

novel needle
ashen quail
tardy pulsar
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If it works on the other computer then I suspect it's something related to the environment of your PC like wifi vs Ethernet, or something with the router configuration.

ruby bramble
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I believe this has started happening to me possibly. My logs arent being recorded at all to the player log or to the steam achievement. I tested it twice getting a log I have not gotten and it didn't update on either end either time. My achievement count however seems to be at 79 while my player log is at 78

tulip elm
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Odd, all three of us have had the issue crop up when we had 70-80 logs, maybe that's a clue?

ruby bramble
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Possibly

ruby bramble
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Strange. Ive just gone in and collected 6 logs, 5 of them were added to the achievement to make it 84, but it didnt update the player log and is still at 78

tender seal
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The player.log is updated from playfab (afaik) so if you have trouble with the connection in terms of that, that'd do it.

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Weird it's happening in a specified range tho

ruby bramble
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Is there a solution for this?

tender seal
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Above my paygrade to say

ruby bramble
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Ill slip you a 20

tender seal
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Restart your router, if you have a dynamic IP, make sure that changes, if you're using a VPN, disable that. Then try to see if you log syncs with playfab.

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Wild guess but I have no clue what else you could do.

indigo palm
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Didn't they already try to fix this in the last patch?

ruby bramble
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Obv not

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Only started after the patch tho lmao

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Or it was just coincidence

indigo palm
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I mean, if you only started running into the problem after the patch, maybe the patch has somoething to do with it? Either way, we'll have to ask a dev on how it works before we can do anything to solve it.

ruby bramble
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Yeah

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Its weird tho cause the first log was r7e1 so ithought it had something to do with that levels log in particular which honestly would have been better, but i collected all the logs in r6c1 and it only went up by 5, so i think maybe it was a visual bug possibly? But the player log not updating is still an issue

indigo palm
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Either the number in the code that saves the amount of logs you have is buggy, or the output of the number is limited by some god forsaken coding error/bug. Do we know which number in the code determines the amount of logs collected, and can we track it in real time?

tardy pulsar
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the patch didn't touch this part at all

latent drift
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I would be curious to know:

  1. Of course, did you change anything about your setup before the problem started? Particularly anything related to your GTFO installation or your network connection. Driver updates, router configuration changes, etc.

  2. Are you able to unlock other achievements, or are all achievements now broken?

tardy pulsar
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most likely some issue with your computers ability to communicate with playfab, where the info is stored. We first update playfab with the data, then we update steam with the number of logs read.

likely going to be some kind of local PC/Router/ISP type of issue that's causing an issue with syncing with playfab. I know there's a tool that lets you get a live update of what logs are read, maybe someone's using that, or using some other tool that's connecting to playfab that's intercepting our connection. Maybe a VPN or other network management tool is running interfering.

It's hard to say what, but you can check your player.log and see if you have a line about Something went wrong with your PlayFab API call which is logged if there's an error that playfab reports back.

ruby bramble
ruby bramble
tardy pulsar
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Number on steam is incorrect, the data of what logs are read is on playfab

ruby bramble
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Hey D0c is it alright if I dm the session log file for when I grabbed those 6 logs? I think it might give some insight into it

tardy pulsar
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sure

tardy pulsar
tender seal
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As stupid as this sounds, but try running the game as administrator directly from the game folder

ruby bramble
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Thats what I was thinking

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Ill also reset my router in the morning. I did have my power go out a couple times a few days ago which meant I had to reset the router many times

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But not sure if thats a factor

ruby bramble
tender seal
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If it originally didn't connect to playfab it won't be written in the player.log file, you'll have to get one new log (or one that's not present in the log) to check

fallen zephyr
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I believe player log is just a local backup of playfab data, playfab is the ground truth data

ruby bramble
fallen zephyr
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So if you failed to communicate to playfab at the moment you read the log, you simply have to do it again

tender seal
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Technically, yes

ruby bramble
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Ill try again with another log

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Okay did it this time and got the error

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Man wtf

latent drift
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Try temporarily disabling Windows Defender and any other antivirus/firewall software?

tender seal
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If you can hotspot a connection from your mobile device and test if that works, it’d narrow it down more

ruby bramble
ruby bramble
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Okay so it does have something to do with my network

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hotspotting fixed the issue

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It now saves to playerlog

fallen zephyr
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If it's consistent, yep it might be your ISP

ruby bramble
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I changed to hotspot at the end of the session, it saves the logs from that session that I got before hotspotting and the ones after

ruby bramble
tardy pulsar
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Glad you narrowed it down to your network

indigo palm
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Should someone pin this as a possible solution so that no one has to go through all this again?

ruby bramble
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At least as something to check as a possible solution

tender seal
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Nice

mint siren
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Best entertainment ive had in a while

indigo palm
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I mean, we found a solution. Isn't that at least good?

ruby bramble
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Yeah lmao idk what entertainment there was

mint siren
indigo palm
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I don't get it, so what does that exactly mean?

mint siren
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You dont understand and i cant elaborate without potentially being false banned

indigo palm
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Ok fair enough

tender seal
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@mint siren How in the fuck are game devs supposed to find a solution to a networking issue on the users end

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That's not their job

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The fact D0c even bothered to reply is already really nice

tardy pulsar
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I did suggest networking related issues a few times..

tender seal
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^

mint siren
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Local saves are a thing

latent drift
tulip elm
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It doesn't

Anyway, double checked my player.log and I'm also seeing that playfab log error, guess I'll have to try on a different network/switch ISPs. Been meaning to switch ISPs anyway since my current one isn't the best
Wild speculation on the issue: When you reach 70+ logs the read log sync packet/whatever it sends to playfab becomes troublesome for ISPs and it doesn't go through from being too big of a packet?

ruby bramble
mint siren
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But fuck user privacy :D

tulip elm
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User privacy...for what logs you read?

I'm concerned about my personal data being misused, but what exactly do we need to keep secret about this?

mint siren
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You share data with, microsoft, unity, 10 chambers and fuck knows who else by not being able to so something simple as play offline

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God forbid people have control over the game they purchased

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The horror

ruby bramble
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Pretty much every company has access to your data buddy

tulip elm
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User privacy =/= control over the game

Microsoft only sees the playfab updates, which is a handful of statistics, 10 chambers sees a bit more with rundown progression and boosters, and unity sees nothing, as the unity version GTFO uses does not have the dumb Unity runtime stuff that the company backed down from

mint siren
ruby bramble
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Cool

mint siren
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0% of that should be collected IMO but hey ho

ruby bramble
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If you’re gonna try and start shit don’t do it here

tulip elm
mint siren
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hold on let me put a comically large arrow next to it

ruby bramble
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Take it somewhere else my guy lmao

mint siren
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stop responding then i wont have anything to respond to

ruby bramble
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No wonder no one likes you

mint siren
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¯_(ツ)_/¯

tulip elm
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Trying to hear you out on this, but insulting my intelligence isn't going to convince me faster. If you wanted to convince me, you'd quote a paragraph or sentence from that link

And actually looking at the link, I'm not seeing anything to be concerned about. This just seems like basic analytics.
Also fun fact, you can opt out of this super easily by filling out the box on the page. What's the concern, again? Your privacy is being violated when Unity collects some basic analytics that you can opt out of?

mint siren
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you need to disable it every game install

tulip elm
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If you take nothing seriously then I cannot take you seriously.

mint siren
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fair enough

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¯_(ツ)_/¯