PC restarts suddenly while playing GTFO | GTFO | Page 1

tender arrow Apr 12, 2023, 11:07 PM

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Hey guys,

I'm having an issue while playing GTFO on my PC. During gameplay, my PC (Intel Core i7, 64 GB of RAM, and Nvidia RTX 3080Ti) suddenly restarts, interrupting my game and preventing me from continuing. It's strange because I only experience this issue with GTFO, no other games or applications give me trouble.

I've tried a few solutions already, like updating my drivers and checking my hardware, but the problem persists. I'm concerned that the sudden restart may be damaging my equipment, so I'd like to find a solution as soon as possible.

Could you help me find a solution or give me some suggestions to fix this issue?

Thanks for your time and help.

Cheers,
Gabriel Burghi

proud osprey Apr 13, 2023, 3:49 AM

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monitor gpu temp with msi afterburner while playing

tender arrow Apr 13, 2023, 3:16 PM

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proud osprey monitor gpu temp with msi afterburner while playing

Thanks for the advice! I actually already tried monitoring my GPU temperature with MSI Afterburner, but I didn't notice any abnormal readings. It's strange that my PC restarted at only 64°C, since my other games usually go over that temperature without any issues. Regardless, I'll keep an eye on it and see if there's anything else I can do to optimize my gaming performance. Do you have any other suggestions?

proud osprey Apr 13, 2023, 4:53 PM

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Hmmm... how long does it take for a crash to occur. Ive not got a lot of ideas.

vital meadow Apr 13, 2023, 4:56 PM

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When you say restarting, do you mean crashing? And if it is crashing, does it happen when you open the game, or try to start a mission?

tender arrow Apr 13, 2023, 5:09 PM

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proud osprey Hmmm... how long does it take for a crash to occur. Ive not got a lot of ideas.

Crashes can happen anytime. It could happen within the first few minutes of gameplay or even after playing for 1 hour. thanks

proud osprey Apr 13, 2023, 5:12 PM

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Did your ram kit come as 64gb or was it two 32gb kits?

tender arrow Apr 13, 2023, 5:14 PM

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vital meadow When you say restarting, do you mean crashing? And if it is crashing, does it ha...

When I say restart, I mean that my PC completely reboots, starting Windows again. This only happens during gameplay, sometimes at the beginning or after playing for 30 minutes or even an hour. It never happens in the lobby or when selecting the Rundown.

tender arrow Apr 13, 2023, 5:15 PM

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proud osprey Did your ram kit come as 64gb or was it two 32gb kits?

i have 2 32gb kits. thanks

proud osprey Apr 13, 2023, 5:15 PM

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Are you running stock xmp voltages?

tender arrow Apr 13, 2023, 5:16 PM

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i don't know what is that

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only have installer NVIDIA GeForce Experience as a driver software

proud osprey Apr 13, 2023, 5:17 PM

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Do you know what xmp is?

tender arrow Apr 13, 2023, 5:19 PM

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No i don't. But if it's something related to overclocking, I'm not using it.

proud osprey Apr 13, 2023, 5:19 PM

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Its often enabled by default in your bios.

tender arrow Apr 13, 2023, 5:19 PM

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ok, i could check it.

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thanks

vital meadow Apr 13, 2023, 6:13 PM

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My friend was having issues with starting the game up and then issues starting up a match

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The issue has been sent to the devs personally as troubleshooting could not fix the issue

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I don't think it's the same issue, but I could be wrong

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You can go to the event viewer to check the crash logs for some possible insight @tender arrow

tender arrow Apr 13, 2023, 8:48 PM

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proud osprey Its often enabled by default in your bios.

Yes, it's enabled. Should it be disabled?

tender arrow Apr 13, 2023, 9:00 PM

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vital meadow You can go to the event viewer to check the crash logs for some possible insight...

I didn't find anything relevant in the event viewer. Only the system startup and the warning that the computer restarted unexpectedly.

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proud osprey Apr 13, 2023, 9:02 PM

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tender arrow Yes, it's enabled. Should it be disabled?

disable it for now to see if it stops the crashes

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if it does not stop the crashes, reenable it later

vital meadow Apr 13, 2023, 9:03 PM

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You'll want to click in the left hand side: Windows Logs> Application

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After, go to the right side and create a custom view and toggle critical and warning

tender arrow Apr 13, 2023, 9:03 PM

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proud osprey if it does not stop the crashes, reenable it later

Okay, I'm going to do that test. Thanks

tender arrow Apr 13, 2023, 9:07 PM

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vital meadow After, go to the right side and create a custom view and toggle critical and war...

The restart occurred at 5:54 PM. Apparently, all the logs are from the system starting up again.

vital meadow Apr 13, 2023, 9:08 PM

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It may be one of the other paths, I may have misremembered the correct one on the left

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I apologize

tender arrow Apr 13, 2023, 9:09 PM

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This was the state of the system in MSI Afterburner, a few seconds before the restart.

tender arrow Apr 13, 2023, 9:18 PM

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proud osprey if it does not stop the crashes, reenable it later

Ok, I just tried disabling the XMP option, but apparently the problem persists. After a few minutes of playing R3B3, my PC restarted again. I have put it back to the way it was (Profile 1).

proud osprey Apr 13, 2023, 9:20 PM

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75c is a bit hot

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i would definitely consider increasing fan speeds on case and on card.

tender arrow Apr 13, 2023, 9:22 PM

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Ok, I could check it, but it restarted even at 64°C. With other games that reach up to 80°C, it never restarts.

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It only happens with GTFO. It's very strange.

proud osprey Apr 13, 2023, 9:23 PM

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i personally dont think its your build at this point

tender arrow Apr 13, 2023, 9:23 PM

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I played Apex Leyends, Half Life Alyx (VR), HUNT, etc.... without problem

proud osprey Apr 13, 2023, 9:23 PM

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aside from like, niche psu problems

#PC restarts suddenly while playing GTFO