#Game crashing when i try to open the game

1 messages · Page 1 of 1 (latest)

celest knot
#

When i open the game and i see the warning message (like everyone else), it's not going any further. I try what some people were telling : uninstall the game -> press the Windows key + R -> type "%userprofile%\AppData\LocalLow" -> Delete the folder "10 Chambers Collective" -> reinstall the game. i tried and it was working....but once i close the game and try to reopen the game....nah....it doesn't work and it's crashing (and the folder "10 Chambers Collective" reappear). PLS HELP ME !

wild mural
#

delete only generatedicons folder from there, see if it launches then

celest knot
#

where ? i don't understand

wild mural
#

in appdata locallow / 10 chamb..

#

many have had your problem, one good launch and then nope

#

many have had help by deleting it and then launching

celest knot
#

do i need to uninstall the game first ?

wild mural
#

nope

#

just go to the 10 chambers collective / gtfo / and delete GeneratedIcons

celest knot
#

is it possible the problem is still there after or it solved the problem 100% for sure ?

#

i did what you told me and it seems to work

wild mural
#

it usually launches at least once

#

nice

#

just do it again if problem comes back

celest knot
#

so the problem come again afte the second lauch ?

wild mural
#

they know of the bug, their tech support gave this tip to somwonw

#

please try

#

just keep deleting if it does and let Calle know if it does

#

they are patching and supporting the game still

celest knot
#

well at least....it's better deleting one folder quickly than doing the long way

wild mural
#

yeh.. enjoy 🙂

celest knot
#

but i saw some people i know and they don't have this problem at all

#

weird

wild mural
#

i dont either, this is not common.. it can be related to antivirus or something

celest knot
#

ah

#

i have the "Bitdefender" anti-virus

#

but the "GeneratedIcons" folder only have images from the weapons in the game....so....yeah

#

weird problem

#

it's doesn't affect the game or the items in the game isn't ? Deleting the GeneratedIcons folder ?

wispy hedge
#

I usually whitelist the steam folder.

celest knot
#

and the crash problem is permanently solved after whitelist the steam folder ?

wispy hedge
#

Dunno, but whitelisting your steam folder is common practice because antivirus always breaks shit.

celest knot
#

the whitelist thing doesn't work....when starting the game, i can only see the warning messages appearing and disappearin....and it's not going any further

#

so i have to at least delete the GeneratedIcons folder to make the game fully work for me

wild mural
#

youre like the 5th or 6th case ive seen with this problem.. 10cc support could maybe help find a perm fix, might wanna open a ticket

silk crater
#

at this point we should ask everyone their specs and antivirus(s) are

#

see if there is a common thread

#

only thing I can think of is that something is interfering with the icon generation during generation

#

@celest knot if your willing to do a quick test, can you boot the game with any antiviruses off

#

generate said icons

#

and see if you can boot again without deleting the folder

#

oh also post specs

ripe sundial
#

have you guys been able to fix the problem? I downloaded the game yesterday and I have done a lot of stuff that people told me to do to fix it but nothing seems to be working for me