#gtfo-technical-support

1 messages · Page 17 of 1

quick trout
wispy barn
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can you screenshot the entire folder

quick trout
wispy barn
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in the address bar at the top, replace it all with:

%userprofile%\appdata\LocalLow\10 Chambers Collective\GTFO

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that's where the logs are

quick trout
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ah gotcha

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need me to dump the output and json to ya

wispy barn
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can you zip the client.json's and output log and send them to @proper grove please

quick trout
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give me one min

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alrighty. i dropped him the file

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i guess message me back thru dm if that is ok? so i am not clogging up the tech support channel

proper grove
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+1

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All good

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I have my logs if necassary, even if they are a little sloppy ^^

quick trout
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awesome. but i am loving the game. i should probably convince my dev team to do a fps team game one day. lol

proper grove
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As workaround you should add people to steam or host a lobby.

quick trout
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the big plus for me. there is no gamma adjustment. haha

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ah ok. i gotcha. that wouldnt be a bad alternative

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i guess i will wait til 48 hrs to determine if i should wipe and reinstall windows

proper grove
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I don't think that windows is the problem tbh.

quick trout
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oh man. i had soo many issues with windows in the past where reinstalling it was the only solution

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thats why i keep all my work on a seperate computer

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the gaming ones, they get wipey wipey almost quarterly.

slender condor
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Hey all

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I guess someone already have told that there's an "issue" that HUD appears after X2 return keys pressed at the very start

proper grove
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Oh interesting ^^

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@slender condor let me check if it was reported ^^

slender condor
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Like open and close chat

proper grove
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so you have not to do anything else for now, should i need further infos, i will ping you ^^

slender condor
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Thank you very much. This game is awesome 🙂

proper grove
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You are awesome ^^ If you want to show it! you can leave a positive review on steam! It helps a ton :3 Have an awesome one!

thorn badge
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hello, my game is incredbly laggy where things would run in place or not die, me and my group thought it was the host so we switched hosts and then i disconnected while loading in so i tried to rejoin and then my game crashed

proper grove
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hi!

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The game uses P2p which means the player who hosts acts as a "server". If the connection from him or to him is to slow or in player areas are connection errors thanks to the heavy workload thanks to corona and quarantine lags can happen.

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@thorn badge ^^

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i hope i explained it good enough

thorn badge
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so basically at the moment i cannot play because so many people are playing

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correct?

proper grove
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Yes and no. It really depends on how much your, and your friends ISP is limiting data usage. Sometimes a router restart can help

thorn badge
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alright

slender condor
wispy barn
slender condor
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Also, is it possible to hide mouse if somehow it appeared? I've tried to change screen from Fullscreen to Windowed, reopened all overlays, like Discord, Steam, Geforce Experience, Alt+Tab. Nothing helped, but game restart. https://i.imgur.com/J3OtnkZ.jpg

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@slender condor That most certainly is not lol. Can you submit a #bug-reporting and include logs from that game session please
@wispy barn Roger that. Thank you very much 🙂

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Also, how is it possible to stop throwing(i.e. Glow Stick). I've tried to pressing nearly any key. When tried to change weapon via Mouse Wheel, I've accidently chosen Gun and have shot in room full of enemies. This caused all of team be ??? XD
So, currently, only changing to a Hammer via key 1 helps, but Hammer hits, too 😄

fleet eagle
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So I cleared A1 last night and today when I went to play it said I hadn't completed it. I changed my steam name in between. Is this something I did? I can still play B with my friends because they have credit for completing A1, I just would like to host.

wispy barn
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So I cleared A1 last night and today when I went to play it said I hadn't completed it. I changed my steam name in between. Is this something I did? I can still play B with my friends because they have credit for completing A1, I just would like to host.
@fleet eagle Changing your name had no effect. This is a bug that the devs are working on fixing. You can redo it to have it show credit for you, or someone with credit then can bring you in.

fleet eagle
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Ok, I kinda thought it was some bug, thank you for responding!

fast crest
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Has someone already reported a bug about being down and you staying down even in a new expedition when you restart the level?

slender condor
wispy barn
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thanks

slender condor
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Thank you, actually

unique blaze
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@fast crest so you were not the host, and you died; the host restarted the level and when you finished the drop you were still dead on the floor? Is that right?

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and you were able to be in the lobby and ready up right?

fast crest
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Yes but no at the same time. I was still "dead" so to speak but I was bugged and out of the drop pod, and when the drop finished I was teleported to a Dark abyss where I couldn't see or do anything. Everything else was normal

unique blaze
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ok post screenshots and go to users/"username"/appdata/LocalLow/10 Chambers Collective/gtfo/ and post the most recent client.json and output_log.txt the next time that happens

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you can put them in a zip

wispy barn
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If you can get the logs from that current session and provide them here and tag me that'd be great so we can look into it

fast crest
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Will do, once I figure out what a Zip is lol, internet is a man's best friend

wispy barn
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#bug-reporting has more info on how to grab the logs even a tool that can zip then for you

fast crest
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Guessing that's the Log Manager thing? If so, I already did most of it and even have a bug report on standby to send if necessary. Because I have a video of it too, it's just barely to large to send

wispy barn
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yeah if you post to the 10chambers.atlassian.net site then link me that bug with everything uploaded there that works too.

unique blaze
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if you can't do a zip that's fine

fast crest
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Is there anywhere you want me to put the video at? The size of it is too large to put in the Bug Report Page/10chambers.atlassian.net site

unique blaze
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unless the file is HUGGGGGGGGE

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google drive

fast crest
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Okay

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I submitted the Bug Report Form, now I'm just waiting for the video to finish uploading, and figuring out where to send it after it's done

unique blaze
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link to the bug report if you can

fast crest
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Okay the video is attached to the Bug Report now, so everything should be set and good. I guess message me if you need anything else

heady cedar
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Not really a game problem.
My Ge force shadowplay can't recognize GTFO as a game and i need to turn on "Record my screen" option to record gameplay. Otherwise shadowplay is just turned off after i launch the game.

mighty cipher
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@heady cedar i'd recommend looking online for a fix for that.

proper grove
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@heady cedar which fullscreen mode do use?

heady cedar
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borderless

proper grove
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Have you tried fullscreen?

mighty cipher
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^

proper grove
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And or exclusive

urban moss
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does anyone can explain why we with friends have too big delay between host and players?

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ping is good, everything is good but players don't see enemies when host see

proper grove
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^

urban moss
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or gate with scan opened only for host but not for players

proper grove
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The game uses p2p connection. Which means the host acts as a "server".

urban moss
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Yeah but in other games everything is alright

proper grove
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If someone has a bad internet connection (for example to Corona)

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it can cause delays

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Yeah but in other games everything is alright
@urban moss What games?

urban moss
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but we live in one town

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@proper grove civilization, hoi, world war z, dying light for example

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l4d2

proper grove
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You still have lag in these, you may just do not notice it ^^.
To get the best connection you can try to swap the host.

urban moss
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we tried swap host but nothing changed

proper grove
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Unfortunate there is nothing we can do. As this is caused by your provider and the usage of the internet in your area (and who knows what else). The game only uses direct connection between you and the host (and back of course).

urban moss
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Ok, probably it's cuz we live in shitty russia

proper grove
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Oh dw, we all suffer ^^

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Just try from time to time.

kind fiber
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Um yeah is the Hacker Sequence buggy?

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Since I always land it on the spot of orange and it marks it wrong

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Meanwhile I land it in the spot of grey and it marks it right

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This happens sometimes

proper grove
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Also this can be caused by lag.

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As the input is registered to late, or the hacker sequence is delayed.

ornate jay
proper grove
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Oh was is temporary? or was it like this all the time? and how did it behave? Did it "pop" correctly after a short time?

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or was it loading bit by bit?

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@ornate jay ^^

mighty cipher
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Hi so um... I was able to play perfectly fine yesterday, now all of the sudden i'm getting stuck on 'waiting for system assets to initialize". I forced quit first time it appeared and well, game had no assets. Couldn't get in game because whole lobby was on 'waiting for host' even tho the expedition has been started by a host already.
I managed to get in the game once and after that - complete darkness when falling down the shaft. After that - pure nothing. Can't get into the game, at all, now sitting on waiting for assets screen.
Any idea what can i do about it?

proper grove
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Mhh we can try something

mighty cipher
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I'm all ears

proper grove
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Perform the following steps:

  1. Uninstall game on steam.
  2. Delete the following folders:
    :PL: C:\Users\USERNAME\AppData\LocalLow\10 Chambers Collective
    :PL: C:\Users\USERNAME\Appdata\Local\Temp\10 Chambers Collective\
  3. Install the game
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But before you do this!

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Can you send me your Setting file?

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C:\Users\YourPcName\AppData\LocalLow\10 Chambers Collective\GTFO

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It is located there ^^

mighty cipher
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do i just throw it in here?

proper grove
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Send it to me via dm ^^

mighty cipher
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done

sharp sable
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And its buggy again and only showing network error. . .

proper grove
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Oh no ;_;

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Last time you did the fix too, right?

sharp sable
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well, kind of

proper grove
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Kind of? :3

sharp sable
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well, ip renew didnt worked this time. . .

proper grove
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Oh ok.

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Try the fix above. as it helped a lot of people.

sharp sable
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Perform the following steps:

  1. Uninstall game on steam.
  2. Delete the following folders:
    :PL: C:\Users\USERNAME\AppData\LocalLow\10 Chambers Collective
    :PL: C:\Users\USERNAME\Appdata\Local\Temp\10 Chambers Collective\
  3. Install the game
    @proper grove
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this one?

proper grove
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but tbh (and don't tell anyone) idk why x3

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yeah

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It can be that the second folder may not exist.

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So ignore if you can't find it

sharp sable
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ay

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ok the firs t one is deleted, and its installing again 😠

proper grove
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You mean you are installing it now again?

sharp sable
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I do

proper grove
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Ok awesome.

sharp sable
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its only 3.4GB, so its fast

proper grove
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x3 Yeah after unpacking it's about 11gb.

sharp sable
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nopt like ark... gamesize (all maps) 120GB, install size 200GB xDD

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update size*

proper grove
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oof

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Or like COD ;MW

sharp sable
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it installs the update, COPY it to the destinatin and THEN deletes the old files xD

proper grove
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180gb <.< i download with 1.5mb

sharp sable
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me with 5mb

proper grove
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At least

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x3

sharp sable
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currently 5.0MB/s

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so, acceptable

proper grove
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ok, i hope it works ^^

sharp sable
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I will see in 5min

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I hope so too, because im loosing faith

proper grove
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D:

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NOOO

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Not on my watch (good i will sleep in 15 minutes xD)

sharp sable
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🙂

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wat time is it for you?

proper grove
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9pm... but haven't slept all night x3

sharp sable
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xDD ok touchee

proper grove
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all good.

tribal notch
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yo, @proper grove, my issue was resolved by deleting the 10 chambers folder in app data after uninstalling and reinstalling. fixed the joining lobbies problem and haven't seen the machine gun problem from yesterday

proper grove
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+0

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I mean

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+1

sharp sable
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xDD

proper grove
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Awesome

sharp sable
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ok, nope didnt worked for me either

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still network error

proper grove
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Fork!

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Well.

sharp sable
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whatever i do, it always end in an network error and tells me that i dont have internet

proper grove
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Yeah it is a problem with some sources.

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PlayFab, Steam, ISPs etc.

sharp sable
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ok, now after 2 minuts in started

proper grove
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and i don't want to leave you alone. But i'm super tired. ;_;

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OH NICE

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Im happy <3

mighty cipher
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Redownload. Waiting for assets to initialize

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but hey i got inject button now

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Hey, friends and me bought the game yesterday and we are trying to start it for hours but cant because of the network error thing. Is there anything to handle it? P.S. Sorry for my bad English.

wispy barn
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Hey dude, take a look in #game-announcements we have some info about that error. There are a couple things you can try from #known-issues but usually just need to wait.

magic summit
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got a new bug: joined a lobby, and while everyone was still in the lobby, for some reason i was transported to the pod, like i would be in the beginning of the mission, except the pod wasn't moving; pressing esc didn't do anything so i had to kill the game process

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the host didn't start the game

mighty cipher
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Cause the network error the game sucks!!!

magic summit
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@mighty cipher if you have VPN you can use it as a workaround, works for me

mighty cipher
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I get this error all the time

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I tried everything

wispy barn
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got a new bug: joined a lobby, and while everyone was still in the lobby, for some reason i was transported to the pod, like i would be in the beginning of the mission, except the pod wasn't moving; pressing esc didn't do anything so i had to kill the game process
@magic summit Can you gather logs via #bug-reporting and submit a report via the link in that channel

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@mighty cipher take a look in #game-announcements we have some info about that error. There are a couple things you can try from #known-issues but usually just need to wait.

mighty cipher
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I bought it yesterday and could play for two hours only, i`m in corona quarantäne and bored as fuck!

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Deutsch

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So I should just wait in game?

wispy barn
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I'm sorry Quasimodo, but this is not something GTFO has control of at all. If we could fix it we would, but this is all on 3rd parties due to everyone being in quarantine and using hte internet more causing systems to malfunction more.

magic summit
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oh one sec, |nd submit a report via the link in that channel|

mighty cipher
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Im gratefull for ambition, but it`s anoying! 🌝

unkempt juniper
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Hi! We're experiencing a weird issue with the game with my friends. The game runs smoothly for each of us, but when I and my one friend are in the same game he experiences a massive lag. It doesn't happen when he plays with two different people. The FPS is good for every one of us. I also don't experience any lag.

merry briar
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It looks more like massive delay, than lag. For example - when i pick someting or throm glowstick, I get the animation, but for the result (glowstick being thrown) i must wait some time - up to 20ish seconds sometimes

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and its only, when we both are in the same game. If not, its perfectly fine

uneven gazelle
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Hello i cant play GTFO since the update anymore, it tells me connection error all the time? what do to?

sharp sable
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found another bug, 2/4 player in elevator scene, the rest in lobby stuck in frozen screen

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@uneven gazelle same here, sometimes it retries but m,ostly not, it sucks

hexed rapids
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i queued with 3 people, one of the 2 had no problems, the other 2 couldnt see/hear eachother. Also my shoot and left walk button keep getting randomly mapped to each other

mighty cipher
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I done the last thing on B4 and the game wasn't even finishing and for me one of the guys didn't even appear anymore, looked like he left but he didn't

uneven gazelle
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so im closed out of this game for no reason?

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while my other 3 friends can play it?

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what bs is that

wispy barn
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@uneven gazelle I really apologize that you are having issues playing the game and getting a connection error. This is out of 10 chambers hands, it's an issue with a 3rd party service that they have no control of. Usually waiting and trying later allows it to connect.

uneven gazelle
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but seriosly how can this be an ISP problem when my friends appartment is in the same house as mine and we have the same internet provider?

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anyway thanks for the quick response, keep it up

languid sun
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Having the same problem not everyone seeing eachother in the lobby/elevator/ingame, worked fine yesterday

jovial slate
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hello,
how much upload bandwidth do I need to host for a group of 4 people?

warm sky
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This isn't really a tech support question, but a possible bug cus it also happened to another teammate after I fixed mine, so not sure where to post it.

On R2B1, turning the Long Range flashlight on once inside Zone 721_B made the world disappear within that room. I have a clip of it from my stream if needed. In another room the LR flashlight also wouldn't shine past a broken door as if it still considered the door to be there. Also, we were getting about 80% LR Flashlights in boxes/lockers on most of our attempts of B1 today, which seemed odd.

mighty cipher
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@warm sky I suggest making a bug report and attaching the highlights from your steam.

warm sky
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👍🏻 Thanks, I scrolled up and down trying to spot a bug reporting channel or message with how to go about it, and somehow missed the actual 'bug-reporting' channel.

mighty cipher
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no problems!

strange schooner
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my internet is fast af how on earth my friends and other ppl having problems joining the goddamn lobby like theyre on 90's wifi

warm sky
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Because they're not using your fast internet to join a game.

dusk flower
native lava
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sorry didn't see it. Thanks.

dusk flower
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no worries man

native lava
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So I'm not actually able to post there and it isn't a sort of crash error bug like that channel is talking about

dusk flower
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Okay, they mods would probably be able to help you more

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<@&408548765599793173> Pls halp him

native lava
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thanks for trying to help tho!

rotund sand
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What's up?

native lava
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Essentially I found what I'm assuming is a bug but I can't post directly to the #bug-reporting channel and it isn't a sort of game breaking thing that I think would cause a log message or something

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idk if this was already reported, but if you put the shotgun sentries on the other side of closed doors, the targeting lasers clip through the doors and also can still shoot you on the other side of it.

rotund sand
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Ah, this is a fairly well known bug actually. It has been reported many times. Also, your game will create a log from just about every game you play anyway! So even if your game doesn't crash or suffer any fatal error, you will still be able to submit the log via the steps in #bug-reporting :3

native lava
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Got it, thanks

rotund sand
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Of course! Best of luck in the facility!

mighty cipher
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Was gonna respond then I saw devvy already on the scene

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High five Devvy

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👏

rotund sand
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Ah, detective @mighty cipher . Glad you're here. I'll send you my notes.

sleek yacht
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I thought that bug was fixed? I assume it wasn't completely fixed then?

mighty cipher
rotund sand
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It is still possible on some doors @sleek yacht

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It's not as easy as it used to be though.

sleek yacht
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but only on security doors, right?

rotund sand
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@native lava Actually just to be sure let's ask. Was it on one of the big security scan doors, or a regular metal door?

native lava
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Regular metal door. It didn't seem to clip through the security doors because it didn't shoot monsters on the other side, but couldn't see if it clipped visually

rotund sand
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Oh.

sleek yacht
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that's new

native lava
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Like, every metal door I saw in the Sacrifice map that we set up a sentry on the other side of, the laser clipped through and we took some friendly fire

rotund sand
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I wish Lordvig was online.

sleek yacht
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are you able to get a video clip of that?

native lava
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unfortunately no

sleek yacht
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I can try to confirm that bug tomorrow if I remember

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and yeah, that is definitely worth creating a report about

native lava
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Just to be clear about what happened, we opened a door, stuck a sentry behind it and closed it so the sentry was pointing at us and the door was between us

rotund sand
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Oh.

sleek yacht
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oh

native lava
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And we could see the laser flicker in and out through the door

sleek yacht
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oh, so it wasn't shooting through the door

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just the laser was bugged

rotund sand
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No he said they would take friendly fire so it must have been shooting through the door.

native lava
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it was shooting things at the door but we got hit by some pellets that didnt hit monsters

sleek yacht
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could be shooting through holes in the door since the enemies can damage the door

native lava
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the door was c-foamed

sleek yacht
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was the door damaged before it was c foamed?

native lava
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no because we c-foamed it in preparation for a defense event

sleek yacht
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hmm, not sure what would cause that then, but I recommend you try to get someone to record that happen next time. If you can't, I will try to replicate that and see if it happens to me too.

native lava
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👍

sleek yacht
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If not, then we can't do much about it, but we'll see, thanks for letting us know 🙂

rotund sand
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Yeah thanks for the info!

native lava
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glad to be of service

rotund sand
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@native lava Alright so I asked for some more info on how to best report it. If you experience the bug again, if you can gather any screenshots / videos of it and then send that in to #bug-reporting along with the log from that session! Nana_smile (ᴬˡˢᵒ ᵛᵉʳʸ ˢᵒʳʳʸ ᶠᵒʳ ᵖᶦⁿᵍᶦⁿᵍ ʸᵒᵘ ᵃᵍᵃᶦⁿ)

native lava
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No worries. Do you want a screen cap of the laser? Because I won’t be able to get a cap if the friendly fire

rotund sand
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Yeah if you get a screencap of the laser coming through the c-foamed door, and then specify via text that it was also able to shoot through + damage you through the door that should be all the info they need!

native lava
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👍

cobalt mural
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im having a problem with the game. before the update i had no problem playing with my friends but now anytime i try to join my friends lobby i just get an empty lobby with 4 invite slots, i cant even see my own character, and sometimes when i do join i cant see their equipment and mine just appears as 4 white rectangles and once my friend starts the game it still says "waiting for host" and im still in the lobby

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I tried playing on my own and sometimes when im standing next to a chest or a locker it wont let me open it

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ive uninstalled and reinstalled multiple times and its still doing the same thing

strange schooner
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server dog

wild egret
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anyone know a fix for constant crashing of this game? i have tried everything on google.

mighty cipher
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@wild egret Can you list everything you have done?

sleek yacht
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@cobalt mural I have had this happen to me many times too, it is a bug that doesn't seem to have any reproduction methods, just happens, so until we can find what's causing it, it is going to be difficult to fix. Atm, you can restart your game and that normally fixes it. If it doesn't go away though, let me know.

normal star
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assuming this is the right place to ask about some odd lag issues, correct me if this is the wrong place please. anyway, while playing, when the game has to play a sound that hasn't been played in a while or hasn't played at all yet, i get the game hanging for a short moment. i'm not sure if this is a common problem because of the game still being in progress or if it might be a problem with my rig. any tips?

dusk flower
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So to make sure I'm understanding, when a sound hasn't played in a while or not at all, the game freezes for a short time?

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@normal star

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And has it happened in every game you play?

normal star
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essentially, yes. for example, when the player character says one of their voice lines, it tends to hang for a short moment, presumably because the game is loading the sound file. and i've only tested it when doing solo so far, but yeah, every game it's happened at least a couple times

dusk flower
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What's your computer specs? Also do you have a good internet connection?

normal star
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cpu: amd fx 8350 8-core 4ghz
ram: 32gb ddr3
gpu: radeon rx 580
~100mpbs up and down internet

wide zealot
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and on what is GTFO installed?

normal star
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gtfo is installed on a 2tb western digital hdd, a different one than windows. i'm assuming that if it's an issue with my rig, it's hard drive speed, but i usually have plenty read/write speed

wide zealot
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read/write speed behaves very different with different file sizes. Usually the bigger the files, the faster the speed

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out of curiosity, you have the swap file enabled? (by default it's on)

normal star
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yeah, small files like music will usually go through a large folder of them at a few meg a second

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and i'm going to assume yes bc i don't actually know what you mean by swap file

wide zealot
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normally you do have a swap file. but some people believe disabling the swap leads to faster performance but in real it's just causing more problems

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the hdd, it's defragged recently?

normal star
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i have windows automatic defragging settings on, so i believe it would've been defragged within the last 2 weeks

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just checked, and yes, checked on the second of this month, 0% fragmented

wide zealot
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ok nice. Hmm i don't really know if it could be software (the game itself) or if it's really your hardware. If I were you I would check the load of the HDD while you play. if the HDD is always or when the sound loads under 100% load, it may indicate the problem

normal star
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fair. I'll test that out real quick. there shouldn't be a load on it other than the game, since all my programs (including steam and such) are on c drive and games are on e drive

dusk flower
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If that doesn't, follow the steps in #bug-reporting and if it's game related they'll try figuring it out

wide zealot
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but maybe GTFO uses all hdd speed when loading in new assets.
Also, maybe but I don't think so: You have files missing. Always good to verify the content. You can do that in steam: Right click on the game -> Properties -> Local Files -> Verify Integrity of Game Files

normal star
#

if it is game related, i assume it's just optimization and that's not an issue to me. it doesn't tend to happen during gun fights, mostly just when the character speaks and once or twice while hacking a lock

wide zealot
#

they fixed a bug so players now speak often :p

normal star
#

that was a bug? i thought it was just an atmosphere type change lol

wide zealot
#

there was a bug where they speak only in the first run when you started the game, then they remained quiet after you try other runs (if you did not restart the game)

normal star
#

ahh

#

i haven't actually made it past a1 before and i've been getting used to r2a1 today

#

another question while i test the game. do you happen to know the best pooling rate for the mouse for gtfo? i've had a couple issues with the game thinking i released lmb while i was holding it

wide zealot
#

also what you could do (requires some work) to find out if your hdd is the culprit: You could move all sound files (assuming you know where they are located) to the SSD but keep the game on the HDD. then if it works flawlessly you found out the issue

#

ha! welcome to the club 😄

#

same issue with holding LMB and he slams the melee straight

normal star
#

exactly lol

wide zealot
#

i dunno, I thought my mouse is starting to break (it seemed also other reported this for other games)

#

what mouse do you have?

normal star
#

im thinking it's a pooling rate related thing. i have the razer naga trinity. defaults at 1000hz, but ive changed it to 500hz and im still trying to see if the problem occurs again

wide zealot
#

the game thinks i double click when I hold so he quick punches

#

interesting, also have razer (chroma deathadder) and 1000hz

#

I will try tonight also a lower rate

normal star
#

yeah, it's helped with some kinda similar issues in the past for me, but that was mostly movement tracking issues

wide zealot
#

my workaround: When you about to charge up melee look somewhere in the air where there is no enemies. don't look at a wall or ground, hitting it will trigger the enemies

normal star
#

good work around

wide zealot
#

xD

normal star
#

btw, just had the game hang before a sound effect. disk read ~50%

wide zealot
#

interesting. maybe do a game verify in steam?

#

it could be that it's your CPU just being too slow loading in things for your HDD

#

i must say your CPU is a bit below the minimal requirements

normal star
#

it is a bit old. i need an upgrade. i just haven't really had this kind of issue elsewhere

wide zealot
#

yea odd issue, I would not think that gtfo is demanding in loading in assets. I would assume most load when you load the game

#

there is a graphic setting in gtfo where people say that you can offload some workload on the GPU or CPU depending on what is stronger

normal star
#

which setting?

wide zealot
#

something with culling it's called. Lower settings will let the GPU do more work, higher setting let the CPU do more things.

normal star
#

ahh that's what that'll do lol i'll try messing with that after verifying

wide zealot
#

I must say tho I never found an official statement about this setting and when I tried on various setting I never saw a difference

normal star
#

well it's worth a shot before i start moving gtfo to different drives

wide zealot
#

also if you have little space on your ssd or windows drive: You could only move some files of GTFO (like sound and textures) to the SSD and keep the base game on the HDD. If you really need to save space. The technique is called "junction" and it's kinda like a shortcut

normal star
#

so far, changing that culling setting from medium to low has seemed to fix it. i'm gonna set it to high and see if it exagerates the problem just to make sure tho

normal star
#

after a while of testing it, I'm still unsure what the issue is, but it seems to really only be a problem (or is at its worst) when the cpu culling workload setting is set to medium. setting it to small essentially eliminates the problem, but setting it to large caused the game to only hang once throughout testing. i haven't figured out what might be the root problem, but i've started to think that this setting is mostly unrelated, since changing it one direction seems to fix it but the opposite direction does not exaggerate the issue

unique blaze
#

do an external benchmark. what ever is highest in performance should show. if you're not sure. put culling on low for now.

#

each system is different. so you can choose the show frame rate and swiutch options

unique blaze
#

GENERAL BUG REPORT NOTICE: Detailed accounts and reproduction steps with good grammar, videos, screenshots, and logs ( how to get them listed in #bug-reporting) helps us bug hunters, Ludvig, and D0c immensely! - Hard to understand single sentence gibberish without proof is thrown out as we literally don't have the time! Thank you!

#

My favorite so far: "Massive bug fix asap
Description
we need you to contact us for more details this is a terrible bug we have video proof even if need be just get in a call with all of us to get full details"

#

Ultimately, bad bug reports hurts you players as it takes longer to verify and fix things; as well as making new levels, features, and rundowns for you all to play.

#

This notice also extends to tech-support questions. Help us help you!

ornate egret
#

Is there anything i can do abaut the "no network" issue or do i just have to not play while waiting for a fix?

mighty cipher
unique blaze
#

You can try to restart the game. if that doesn't work; restart steam. if that doesn't work restart your computer.

#

Other wise it's on ISPs and high internet traffic.

#

You can also try a VPN.

ornate egret
#

There was a problem with my steam, it said the game was updated but it wasn't, all good now, thanks.

unique blaze
#

:3 glad to hear it.

cobalt mural
#

same problem as yesterday

#

tried reinstalling it again

#

joined my friend same problem

#

empty lobby

#

i can play on my own but i cant join friends

#

and when i do play on my own the loot chests are glitched

mighty cipher
#

this will happen sometimes, just restart it should work if not, get your friend to do another lobby or created your own.

cobalt mural
#

i have

mighty cipher
#

they can't join you neither?

cobalt mural
#

ive been restarting for like 2 days now

#

nope

#

ive tried with multiple different friends

mighty cipher
#

this is probably steam then not the game.

cobalt mural
#

hmm

mighty cipher
#

maybe reset your internet

#

@cobalt mural i just realised, you haven't updated the game it says R1, the game is now in R2.

#

update the game through steam

proper grove
#

@cobalt mural Perform the following steps:

  1. Uninstall game on steam.
  2. Delete the following folders:
    :PL: C:\Users\USERNAME\AppData\LocalLow\10 Chambers Collective
    :PL: C:\Users\USERNAME\Appdata\Local\Temp\10 Chambers Collective\
  3. Install the game
cobalt mural
#

thats weird, i reinstalled the game like 10 times, how is it downloading the wrong version?

mighty cipher
#

you need to update it through steam make sure you have your downloads on

wary stone
#

getting fps drops every 2 minutes

#

from 60 fps to 10

#

lasts about 5 seconds but is very annoying

proper grove
#

what your Max queues frames set to @wary stone

wary stone
#

5

unique blaze
#

WHAT

proper grove
#

mhh.

#

Maybe set it to 3. And see it it's changes something (to better or worse)

#

and are you the host?

wary stone
#

yes

proper grove
#

ok

unique blaze
#

try no vsync and medium to low shadows too

wary stone
#

already the case

unique blaze
#

good.

proper grove
#

Also check what workload your GPU/CPU is on, specially when the Hick ups happen

wary stone
#

my gpu is doing 100% even while in the lobby

proper grove
#

OOF

wary stone
#

is this normal?

proper grove
#

Can you send me a screenshot of your taskmanager Perfomance tab? and process tab please?

wary stone
#

will d

#

do*

proper grove
#

And process too please

wary stone
proper grove
#

this is not normal.

#

Can you send me your GTFO _ settings file please?

wary stone
#

where in the local files is it located

#

im in the gtfo folder

proper grove
#

C:\Users\YourPcName\AppData\LocalLow\10 Chambers Collective\GTFO

wary stone
#

under which folder is game settings

proper grove
#

C:\Users\YourPcName\AppData\LocalLow\10 Chambers Collective\GTFO

#

It's the GTFO folder

#

ok thx

cobalt mural
#

Okay, so i tried deleting the folders in C:\Users\USERNAME\AppData\LocalLow\10 Chambers Collective
C:\Users\USERNAME\Appdata\Local\Temp\10 Chambers Collective
and then i reinstalled the game and that seems to have fixed it

proper grove
#

Nice

wary stone
#

thanks

proper grove
#

@wary stone did it changed something?

cobalt mural
#

thanks alot everyone

proper grove
#

Have fun! ^^

wary stone
#

holy fuk

#

getting 90fp

#

fps

#

what did you change?!

proper grove
#

I'm the Tech support for a reason :P

#

Do you need help with anything else? :D

wary stone
#

wtf virus detected?

proper grove
#

?

wary stone
#

haha jk jk

proper grove
#

OOF

wary stone
#

seriously what did you do to my files

#

i must know

fair wave
#

cyber magic(?)

wet sail
#

Lower resolution

proper grove
#

i cannot tell you that

#

Nope

wet sail
#

you got sent to 1280x720 if it wasn't your max already

proper grove
#

did not change that

wet sail
#

Ah i see

proper grove
#

Nobody will find out :)

fair wave
#

What if it was placebo

wet sail
#

I can just diff both files you know thonkmore

proper grove
#

You can

#

But it won't show what i changed

wet sail
#

Looks like it got deleted from the chat

proper grove
#

:3

wet sail
proper grove
#

i don't want people to change anything in the files without approval.

fair wave
#

True

wet sail
#

At least I can set 60 FPS manually, since the slider is not very.. cooperative :v

proper grove
#

That, you can do

fair wave
#

Oh yeah, I wanted to ask something

proper grove
#

I mean adding or maybe even deleting stuff in these files can cause problems ^^

fair wave
#

Is it possible that a lag can move you and make sleepers wake up

proper grove
#

Yes and no

fair wave
#

for e.g., you stopped walking, but the sleeper suddenly wakes up in front of you

proper grove
#

As long as it host does not get a false positiv, you should be fine

#

Yeah this can happen

fair wave
#

so the host's sever will be prioritized right?

#

since I sometimes play with friends in a different region, I lag a bit

#

But I'm guessing it's not that big of a deal?

#

Probably stopping a bit earlier will prevent it from happening

#

I play from Japan and I sometimes play on the NA server

#

Worst ping would probably be about 200

proper grove
#

The Host acts as a server, the game uses p2p.

fair wave
#

isn't it hybrid

proper grove
#

nope

#

The only thing server based it the

#

progress

fair wave
#

Ok

proper grove
#

Do you have more questions? :)

wispy jay
#

Weird...I just checked and it says I've completed B3, even if I tried it just once this afternoon and I died just before the extraction point

proper grove
#

When the others got out, it is a win for you too

wispy jay
#

That's the point...As much as I can recall, no one got out!

proper grove
#

Are the next levels unlocked?

wispy jay
#

Or maybe I didn't notice, seeing as I was down and surrounded

#

They're unlocked 'til D1, not the last two

proper grove
#

Then at least one got out i'm pretty sure

wispy jay
#

Well, if I ever find again one of team's other guys, I'll check with em 😄

mighty cipher
#

did you change any settings?

proper grove
#

Looks like one blood spot got a lil' big

warm idol
#

no

#

im just wondering what caused thius

#

this*

mighty cipher
#

@warm idol no changes at all? do you remember what happened before you got this on your screen?

warm idol
#

i remember being attacked one of the crawlers, and i hammered it, was small before it started growing big

#

does a old invite code help?

#

i still have that

mighty cipher
#

no need just trying to get answers

#

has it disappeared yet?

warm idol
#

it happened a few days ago, but it did disappear after a while

sage heath
#

Hi there, why is the text in game menu all blurry and double text sorta?

proper grove
#

It is a design choice

#

To fit the theme of the game

sage heath
#

oh right oklay thank yopu

winter echo
#

So my friends and I were playing a round, and the one of us with the keycard had to leave. After they left, we were unable to find the keycard. Is this messed up in the game, and/or are we just stupid?

proper grove
#

He picked up the card and then left the game?

mighty cipher
#

The key should have dropped on the ground.

proper grove
#

Does it though?

mighty cipher
#

Apparently according to many people.

winter echo
#

Ok so we just failed to find it

mighty cipher
#

Have a look on the floor where the person left.

unique blaze
proper grove
#

Hi!

#

x3

unique blaze
#

Hi lavars.

#

:3

drowsy socket
proper grove
#

Uhm....

#

Where you the host?

drowsy socket
#

No

#

R2B1

unique blaze
#

r2a1 hmmmmmm

#

oh b

proper grove
unique blaze
#

hit tab and show us on the map you are

proper grove
#

where you are* x3

drowsy socket
#

In 720 on R2B1

unique blaze
#

on my way

#

how did you come accross this?

wispy barn
#

@drowsy socket when you submit the bug be sure to include the log files

drowsy socket
#

Im sorry

unique blaze
#

you can still upload what you have if you have not exited the game

#

or if you've exited the game and not restarted

wispy barn
#

The logs will even still be evailable if you restarted, just run the gtfo log manager program that's in #bug-reporting and we can add it to your bug report

drowsy socket
#

Yea i restarted the game thats my bad and the whole computer 🤣

proper grove
#

no that's ok

wispy barn
#

@drowsy socket that's ok, the logs are still available.

proper grove
#

^

proper grove
#

This is your Settings file.

#

it's very easy ^^

#

But should you get stuck at one point, always feel free to ask

wispy barn
#

He did download the exe

drowsy socket
#

i downloaded exe and entered the year and month

#

it gave me this link

wispy barn
#

Did you input the correct year/day/month for the logs.

drowsy socket
#

yes

#

this month and this year

wispy barn
#

Try leaving all the fields blank when it asks for the date as there are 3 prompts, year, month, and day. if blank it'll default to today

proper grove
#

oh yeah you're right. Forgot you changed how it's packed

drowsy socket
#

its okey now?

wispy barn
#

ok making progress, it found the output log, but still missing a couple other files, at the first prompt try entering 2020, 2nd prompt enter 04, then 3rd prompt try 04 as well. I suspect the game files were saved under yesterdays date

wispy barn
#

@drowsy socket that's it, perfect. Thank you.

drowsy socket
#

💪🏻 thank you ☺️

proper grove
#

👍

soft cape
#

Hi guys, my group played for the first time yesterday and we had severe desyncing issues / network problems - wasn't steam or our computers. Sadly my friends have uninstalled, they might test it again in a few months - we were just wondering if that was a common thing

wild egret
#

does anyone have advice on constant hard crashing issues? im on a ryzen 1600x and a nvidia 1070ti. I have tried reinstalling, updating drivers, uninstalling and deleting the steam gtfo folders and the ones in users temp before reinstalling. tried rolling back to previous drivers, updating windows, disabling anti virus, unplugging extra monitor

strange schooner
#

@soft cape same shit happen to me, network prob

#

prolly server crowded gay af

wispy barn
#

The game is peer to peer, so everyone's internet, especially the host and their PC will play a big part. Especially with covid going on the internet is stressed a lot more than normal making more issues like latency and connection issues @soft cape

soft cape
#

its p2p though

wispy barn
#

@strange schooner there are no servers, it's pretty to peer

soft cape
#

we are all pretty local and all our connections are good, it was weird because it would generally be a one sided des ync

#

for exampel we could see the player move interac

#

t

#

b ut

#

they couldn't see us

#

happened to all of us and we switched around hosts between the 4 to tyest as ewll

wispy barn
#

That is really odd. If that happens again could you have everyone gather logs via #bug-reporting and submit one bug report with all logs? A dxdiag would be great for all too.

soft cape
#

ah unfortunately everyone apart from me has refunded the game for now

#

for what it's worth we really enjoyed it

#

but we couldn't play. I think we did 14-17 runs within 90 mins with about 10 desyncing

wild egret
#

does anyone have advice on constant hard crashing issues? Im on a ryzen 1600x and a nvidia 1070ti. I have tried reinstalling, updating drivers, uninstalling and deleting the steam gtfo folders and the ones in users temp before reinstalling. tried rolling back to previous drivers, updating windows, disabling anti virus, unplugging extra monitor. google has no solutions and it doesnt properly generate error reports the way its crashing.

wispy barn
#

That's also really odd. If you could launch game, get the crash, then use the log manager tool to grab logs and submit a #bug-reporting with them and a dxdiag that'd be really helpful

wild egret
#

sometimes it also deletes gtfo exe and logs me out of steam.

#

im not sure its getting the error reports. it hard crashes and i have to power cycle the computer to regain control.

mental haven
#

im on a 1070 7700k on an ssd and it locks up and uses 95%-100% gpu on lowest settings

#

any ideas :<

sweet silo
#

Hyrbrid all crashes i had 3900x and 1080ti were related to drivers and lowering cpu culling

#

Anything else beyond that was just verifying game integrity and turning off anti-virus

#

if anything other than windows defender

wild egret
#

so lower or raise cpu culling?

#

cause it seemed to just make it less stable if i touched that.

#

and i have the newest drivers, the last two drivers didnt help either.....

#

i mean, i verified the intergrity and reinstalled at least 6 times

#

so what? older drivers? newer drivers? lower culling? raise culling?

proper grove
#

im on a 1070 7700k on an ssd and it locks up and uses 95%-100% gpu on lowest settings
@mental haven Can you send me yout Settings file please?

mental haven
#

uh where is it at ._.

#

nvm

#

pins

proper grove
#

^^

#

You can find it there, yeah

#

awesome!

sweet silo
#

@wild egret lower culling, clean driver installs latest. Check your boards bios update (firmware) i have an x570

proper grove
#

You actually never need to update your bios

#

At least not for such a reason

sweet silo
#

Tell that to my 3900x that dropped in temperature and corrected the processing along with numerous other issues with warzone

wild egret
#

you mean my grapics card bios?

proper grove
#

No

sweet silo
#

No motherboard if it is a custom

#

not even custom just general

wild egret
#

cause my mobo bios was causing a known issue with overwatch. so its up to date.

sweet silo
#

Are your sound drivers realtek?

wild egret
#

yeah

sweet silo
#

Have you done their last update?

#

i went through all this with COD warzone which is why i ask

#

:/

wild egret
#

ill try that.

#

but its the video drivers that seem to be crashing. the audio will still work after the screen goes black

sweet silo
#

Windowed or full screen?

wild egret
#

borderless window

#

i tried them all

#

it didnt matter

sweet silo
#

multi monitor?

wild egret
#

i tried unplugging it

#

my second monitor

sweet silo
#

Just right click your background hit the # screen it is scroll down and hit disconnect

#

under display settings

wild egret
#

that doesnt do anything?

sweet silo
#

on apply it should turn off the second screen

wild egret
#

i can just unplug it.

#

cause that isnt a thing

#

i can choose to only show on one.

sweet silo
#

Go to %appdata% then LocalLow > 10 chambers collective > GTFO

#

Rename the gtfo_settings to .old

#

start the game

wild egret
#

that didn't help. it also logged me out of steam again.

wispy barn
#

Have you tried reinstalling steam because resetting that file shouldn't log you out of steam

wild egret
#

its after it crashes

#

i have to hard restart

#

and then im logged out of steam

#

and gtfo.exe is usually deleted

#

that is constant

wispy barn
#

Sounds like steam could be corrupt

wild egret
#

no matter what i change or modify

wispy barn
#

Because GTFO wouldn't delete itself

wild egret
#

well no other games have issues

wispy barn
#

I'd love to look at the logs as well. #bug-reporting if you can send me those

#

Then humor me and reinstall steam

wild egret
#

i sent bug reports

#

i dont even think its creating one the way its crashing

proper grove
#

May i ask you to send a screenshot of the Device manager?

wild egret
#

like, with everything expanded?

#

cause that would be like 10 pictures

proper grove
#

no

#

everything.

unique blaze
#

@wild egret do you have any special settings in your bios?

wispy barn
#

Lavars and I are already working with him

#

I think I found the crash data in the database.

unique blaze
#

kk

wild egret
#

the only special settings would be VM enabled. no overclocking.

proper grove
#

What VM?

unique blaze
#

virtual machine

proper grove
#

yeah x3

#

I mean what VM

wild egret
#

an android emulator?

#

oh, Nox

proper grove
#

Nox, ok

#

And what did you enabled in the BIOS? Do you remember what the setting was called? ^^

wild egret
#

SVM

proper grove
#

Gotcha.

proper grove
#

@ebon apex

ebon apex
#

just got 4000% health

#

we played were doing an alarm

#

and we werent dying, the infected weren't dying

#

it was hilarious ngl but im kinda curious why

#

or who had experience it

proper grove
#

Ok, can you write the name of the host from the game and the details to @rose thicket as it probably was a hacker :(

ebon apex
#

it was both my friends. doubt they were hacking as theyve basically never played it before.

proper grove
#

Who was the host?

#

was it one of your friends?

ebon apex
#

yea.

proper grove
#

Ok, it would be awesome if you could provide the log files, same for your friend, as it helps to find what causes the problem.

#

in #bug-reporting there's an exe that grabs the Log files automatically.

frigid marlin
#

What should my aim sensivitiy be so its 1:1 with my main sensitivity? Its much slower when i right click and aim and throws off my aim

proper grove
#

@frigid marlin mh 🤔 i can not help you with that. as i would had to try and test it myself. But maybe someone else has an answer. I allow you to also ask in #gtfo-related-questions so you have more sources for answers ^^

wispy barn
#

@ebon apex please find out from your friend if they were using any cheat program. We're not going to punish them if they are but were trying to figure out the cause and we're dealing with conflicting data. Log files from you and your friend will be really helpful

ebon apex
#

I'll give you my log files but idk im trying to use this .exe but cant use it

unique blaze
#

use the alternative method if you're having trouble.

#

antman, what level were you on btw. how far into the mission? what do you think triggered it?

ebon apex
#

The new first level

#

we were playing and started an alarm

#

and there were TONS of the infected. idk but they started to pile up and we realized that they werent dying, then realized we weren't dying

#

then realized i had like 4000+ health than what i had

#

it was pretty insane

wispy barn
#

Can you have the person who was host also get their logs

slow lichen
#

Haha finally!

unique blaze
#

did it ever change? or was it continuously 4000 health, and invincibility for everyone?

slow lichen
#

im one of @ebon apex 's friends

wispy barn
#

And confirm if they used any cheat tools. Seriously, we need to know the truth is anyone was cheating and we won't punish any of y'all if you were, just want to validate data and figure out if a bug or not

#

@slow lichen we're you host?

slow lichen
#

We werent using hceats

#

no I wasnt

wispy barn
#

Who was host, are they here?

slow lichen
#

they should be waiting for the 10-minute thing like I did

unique blaze
#

10 minute thing?

proper grove
#

yeah

slow lichen
#

it said wait 10 minutes after joining the discord

proper grove
#

if you join server you have to wait 10 min ^^

unique blaze
#

ooooooooooh

#

ok

ebon apex
#

did you get anything with my logs?

unique blaze
#

silver if you can please post your logs too

#

ant, they are likely reading them as we speak

slow lichen
#

how? I dont see it in my steam local files

wispy barn
slow lichen
#

ok

unique blaze
#

We've spent a ton of time trying to figure out how all this is happening and trying to force it ourselves. because if it isn't cheats it could mean really bad things later if we don't find out. so we want to squash it now.

unique blaze
#

thank you

slow lichen
#

yea we understand thats why we are cooperating here 🙂

ebon apex
#

^

unique blaze
#

it's greatly appretiated

slow lichen
#

cuz the whole experience was strange (funny, but strange)

unique blaze
#

we're lucky it's funny/strange. because it could be worse!

wispy barn
#

@slow lichen can you double check you set the right date for those logs. That looks to be March 5th and we're April 4/5

slow lichen
#

my bad

proper grove
#

All good :3

ebon apex
#

how many times do you guys have reports of hackers or bugs?

tight osprey
#

@ebon apex @slow lichen can you give any more specifics like were there connection issues where exactly in the level etc?

#

its ok if not i understand not knowing the levels inside and out for new players

ebon apex
#

The room that allowed you to get to room 104 on the first level

tight osprey
#

ok and connection issues of any kind?

slow lichen
#

not on my end

ebon apex
#

no

tight osprey
#

@wispy barn have you ruled out this as a desync?

#

also you said the enemies were also not dying?

slow lichen
#

yea

tight osprey
#

interesting

wispy barn
#

Where's your friend at that was host?

tight osprey
#

assuming hes still waiting for the 10 min verify @wispy barn

wispy barn
#

10 minutes should be up

slow lichen
#

he went to the bathroom

wispy barn
#

Lol ight

slow lichen
#

he should be back soon

proper grove
flat marlin
#

IM HERE

slow lichen
#

lol

flat marlin
#

getting the logs

tight osprey
#

if the 4k bug was affecting both player and enemy it could be values that both share health wise @wispy barn

unique blaze
#

thank you!

unique blaze
#

thanks lopolo

tight osprey
#

that should make it easier to narrow down

wispy barn
#

@flat marlin thanks and you 100% weren't using any cheats or anything? I don't care if you were, won't be in trouble

flat marlin
#

Nope

unique blaze
#

in before we find out nothing and were stuck trying to forcing it for the next week

tight osprey
#

back to square one T_T

wispy barn
#

@flat marlin can you send us a dxdiag and a speedtest please

tight osprey
#

have we had any reacreation of it yet?

proper grove
wispy barn
#

Was it working fine in earlier matches and randomly had this in middle of the match?

flat marlin
#

this was the first time its happened

unique blaze
#

just thins and one a couple hours ago, mally

ebon apex
#

yea we played around before and nothing l;ike that happened

unique blaze
#

this*

tight osprey
#

i meant for the BHs

ebon apex
#

played a round*

wispy barn
#

Plenty of CPU and gfx to handle it

#

have we had any reacreation of it yet?
@tight osprey No bug hunter has been able to recreate

tight osprey
#

im stumped we tried to recreate it too

proper grove
#

Holy shirt!

#

x3

flat marlin
#

LMAO

tight osprey
#

damn

slow lichen
#

lool

unique blaze
#

it's great lol

wispy barn
#

Well then

ebon apex
#

hahaahah

slow lichen
#

lmao

tight osprey
#

mans got all of the ISP locked up in his house holy

flat marlin
#

verizon fios aint no joke

unique blaze
#

so then the next question, at what point did you guys quit the level?

slow lichen
#

we didnt

#

LMAO

tight osprey
#

did you finish it?

ebon apex
#

we completed it

unique blaze
#

so a crash?

slow lichen
#

we just ran with it

unique blaze
#

ooooooh

slow lichen
#

no crash

unique blaze
#

that's interesting.

slow lichen
#

game ran fine

tight osprey
#

so enemies pathing doors opening

#

doesnt sound like a desync to crash

slow lichen
#

just random extra health and that moment where they were invinvible

wispy barn
#

Did all of you have the 4k hp and was it exactly 4000

slow lichen
#

i dont recall

flat marlin
#

nope I was stuck at 99% and my friends were at 4k

slow lichen
#

but I noticed i had 3,900%+

ebon apex
#

it wasn't uintil I realized that my health was down into the 2960s or so

#

3960s*

slow lichen
#

^

tight osprey
#

so you were damagable?

slow lichen
#

yea

#

health was going down

wispy barn
#

When it went so high did it stay locked there or did it decrease

ebon apex
#

I felt as if there was a moment where we were invincible though.

slow lichen
#

wasnt paying attention

unique blaze
#

moment? so they stopped being unkillable? did you kill them or ignore them as if they were pets?

ebon apex
#

During the alarm. definitely was invincible

tight osprey
#

@wispy barn the only way this would be possible with a trainer or a table is if it was set to that value and not locked

slow lichen
#

only after we realized they werent dying did we notice that our health was that high

#

we kept trying to kill

proper grove
#

Yeah i know of no bug that is like this

wispy barn
#

And eventually you were able to kill the enemies againm

slow lichen
#

yea

proper grove
#

at least no confirmed one 🤔

wispy barn
#

Which alarm was this again?

ebon apex
#

wait. we also had one of the cargo already on the escape area. if that helps

flat marlin
#

the door to zome 104

#

zone*

unique blaze
#

mally i'm going to host, lets try that door.

tight osprey
#

i was about to go to bed

unique blaze
#

join in bh

#

nope work to do!

tight osprey
#

___>

slow lichen
#

lol sorries

unique blaze
#

sleep when dead

tight osprey
#

we tried the recreation steps to the letter on B4

unique blaze
#

sleep in clas

#

s

tight osprey
#

also the report on this from the infection pop

wispy barn
#

nope I was stuck at 99% and my friends were at 4k
@flat marlin your health never went up above 99%?

flat marlin
#

nope never went above 99%

tight osprey
#

thats the oddest part

#

since he was host wouldnt it tell the others that their health needs to be the same

wispy barn
#

Well we know host can tell clients what their hp should be so I'm thinking something got whacky on the host side and caused the clients to get 4k hp

proper grove
#

Someone of you played the game before?

#

Was the amount of sleepers unusual at any point?

flat marlin
#

yea we all played before the rundown update

#

not really

wispy barn
#

@flat marlin when you got the 99% were you that high prior to the alarm or did you gain health without using a medipack

proper grove
#

as antman said there where a TON of infected.

flat marlin
#

i was definitely not at 99% prior to the alarm

ebon apex
#

During the alarm

#

after we activated the alarm. Sorry I wasn't clear.

flat marlin
#

i guess since we werent able to kill any of them for a while, there were a lot of enemies at once

slow lichen
#

yea it didn't seeem like mroe than usual

wispy barn
#

I'm thinking something desynced and caused values to reset

flat marlin
#

could anti-virus or firewalls cause any issues?

proper grove
#

Yes but no

wispy barn
#

Thanks for all the info. Well dig through the logs tomorrow and let you known if we have any further questions

flat marlin
#

np

slow lichen
#

no problem

ebon apex
#

no problem

proper grove
#

Ok!

slow lichen
#

good luck with the bug

proper grove
#

If you encounter such a problem again, it would be awesome if you could provide any recordings

#

Everything helps

#

^^

ebon apex
#

sure! good luck

tight osprey
#

how many runs had you done tonight

#

before that run

slow lichen
#

i believe we had 2 runs prior

ebon apex
#

i remember 1

slow lichen
#

breh

tight osprey
#

@wispy barn thinks can potentially get wonky after multiple restarts correct?

ebon apex
#

actually yea it was 2

wispy barn
#

We've seen issues while having game running. Multiple restarts without relaunching the game

tight osprey
#

heard we are gonna keep wiping and re dropping

#

see if we can get something weird to happen

wispy barn
#

Maybe we can leave game running overnight and test in morning

tight osprey
#

@wispy barn

#

in expedition

#

or in lobby

wet sail
#

Is it always like that ?

#

Or it just happen in specific rooms ?

prisma silo
#

it was always like that but a restart fixed it

#

we arent sure what caused it

somber mountain
#

go into setting menu could fix that

unique blaze
#

@prisma silo hit Esc to the settings, then hit escape to go back and that darkness should go away.

spare vector
#

Yo i cant get past initializing on the intro

#

It was working fine earlier until i alt+f4d earlier

proper grove
#

ok

#

I need to have a look into your Settings file ^^

spare vector
#

where is that?

proper grove
#

go to:
C:\Users\PcName\AppData\LocalLow\10 Chambers Collective\GTFO

#

ops ^^

#

Only the directory

#

And it's "GTFO_settings" ^^

spare vector
proper grove
#

+1

spare vector
#

I think the problem might be a unity crash\

#

the crash handler shows up in the task manager

proper grove
#

So it did not work?

spare vector
#

nope

proper grove
#

ok

#

Perform the following steps:

  1. Uninstall game on steam.
  2. Delete the following folders:
    :PL: C:\Users\USERNAME\AppData\LocalLow\10 Chambers Collective
    :PL: C:\Users\USERNAME\Appdata\Local\Temp\10 Chambers Collective\
  3. Install the game
#

Then we need to to this

spare vector
#

I dont see the folder in local/temp

proper grove
#

That's ok, you can ignore it then ^^

spare vector
#

ty

mighty cipher
#

Does anyone have an idea why my game crashes loads?

gloomy fox
#

I'm having problems with the toggle aim option, for some reason my gun will randomly lower while I'm trying to aim down sights. It never randomly pulls up the sights though

worn root
#

Blank lobbies when joining my friends, can play but can't see each other

mighty cipher
#

have you tried to restart steam or any of your friends? @worn root

#

maybe doing a new lobby will work too.

#

@gloomy fox I believe this issue is known by the devs.

#

@mighty cipher not too sure, are you running a lot of apps in the background?

#

if not i recommend a restart as well.

#

@mighty cipher Nope, Rarely do. And I always do reset

#

This is a strange one.

rapid marten
#

I have an issue, not sure if it's the game or my PC. But when playing, as soon as enemies start coming after us, my game with randomly freeze for a second, every 20 seconds or so until we clear out the enemies. My hardware matches the recommendation so idk what the issue is.

mighty cipher
#

could be a CPU issue, make sure not to be running anything unnecessary in the background

wet sail
#

There is an option to select how much the CPU should work and offload from the GPU, in Advanced Video settings, you might watn to experience a bit with this

mighty cipher
#

you can make a game suggestion if you feel they need to add more in Advanced Video Settings

wet sail
#

I don't know what they could add tho

rapid marten
#

@wet sail are you talking about the cpu culling option? because i was looking at that yesterday but i didnt fiddle around with it just yet

wet sail
#

Yeah that one

rapid marten
#

ok

proper lynx
#

Me and my Friends currently have the issue that the game always lags for all. No matter who is hosting. Is this some general issue or can we do something about it?

frosty heath
bleak relic
#

Looks about right for me

frosty heath
mighty cipher
#

@frosty heath You're a crazy son of a bitch, you know that right?

bleak relic
#

Okay well, I haven't found so many tool refill kits yet

#

Holy crap

minor niche
#

Yeah this is kinda broken

frosty heath
#

i some how had infinite mines

minor niche
#

anything @frosty heath uses like a medpack, ammopack, tool refill etc just doesnt run out

fading osprey
#

yup

#

even C-foam

frosty heath
#

except for throwables

minor niche
#

which is very balanced of course

fading osprey
#

indeed, otherwise it would be exploitable

wet sail
#

Looks great tbh lul

fading osprey
#

which we wouldn't want of course

dreamy barn
#

Hello guys, I have a technical question (since I am not an IT guy myself).
I am considering buying this game, but my pc have graphic card only Nvidia GeForce GTX 550 Ti. So, the question is, will I be able to run in even on the lowest settings in the game?
Thank you in advance for the answer

fading osprey
frosty heath
wet sail
#

A1 overkill

fading osprey
#

hey i did that one like 8 times over, i wanna be sure that i win.

frosty heath
#

"insert mission impossible theme"

loud wedge
#

so in the septic misson the keycard is named wrong

acoustic notch
#

Hey guys, I'm having some performance issues and hoped maybe an expert was in here. When I play GTFO with one GPU it is buttery smooth. But when I play in SLI, the frame rate drops slightly (from 80s to 50s) but it FEELS very slow. I'm not sure how to quantify the feeling, but I did notice that "frame time" is higher when it "feels" slow.

Has anyone experienced this in SLI, where it was slower? Did you fix it?

loud wedge
#

the keycard was named key_green_574 and it opened a door the needed green key 430

mighty cipher
#

so guys a guy in our lobby fell through a higher floor and is now bugged in the map

#

any idea how we can get him out of there

#

@mighty cipher he can leave the game and join back, it should spawn him next to you guys

#

nopw

#

it didn't work?

#

no

#

it spawns him back at his

#

last position

#

did you guys move away from there though?

#

same as us

#

yes

#

yikes ermmm

#

did he do a full reset on gtfo?

#

what exectly do you mean by full reset

#

quit the game

#

just launch the game again ?

#

yes

#

yes he did

#

is he unable to move?

#

he is able to move

#

any way to debug him ?

#

the only thing i can think of is maybe going into a brand new room and maybe that'll trigger something and then he can leave and join back next to you guys

#

i've never heard of this happening before so its hard to tell what to do

#

any idea how we can get him out

#

or what we could try

#

not sure honestly

#

i'll be honest i've never heard of this happening before

#

i don't even know why he fell through the floor

#

hay, here/me i was stuck ...

#

cant move out

#

i don't know anyway you can get out, were you just walking and then you fell?

#

no, i have an sound bug, i hear nothing, on the game, and i was try an relog, and instant fall on joining

#

were in the middle of a good d1 run its frustrating

#

are you able to make a recording of this?

#

like your position on the map and then make a bug reportr?

#

i havnt an programm to record this, but i have screenshoots

#

they will do

#

well the bug report help solve the problem

#

make sure to make a bug report

#

will

#

unfortunately no and you won't like what i'm about to say but i don't think there is anyway to get him out, if he can move then he might be able to fall through the floor but i don't know since i'm not in the game

#

he can move

#

but only in a square

#

:/ yikes

#

wait

#

hes streaming now

#

you may be able to see the stream

#

dm me his stream

#

sec

#

can you watch the stream ?

#

no i thought you mean like twitch

#

you only can see the stream if you're in the room

#

realy

#

how can i see the stream

#

when im inside the room

#

try to join

#

@wraith spoke any ideas

wraith spoke
#

hm?

mighty cipher
#

have you seen the footage ?