#gtfo-technical-support

1 messages · Page 10 of 1

proper grove
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oh wait...

pseudo lichen
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they're still in their mission

proper grove
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im stupid.. yeah

pseudo lichen
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it's ok dw

proper grove
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Yeah it may be bugged, i'm gonna look for a solution, if i find one i'm gonna write here.

pseudo lichen
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cool thanks

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appreciate it bloblove

proper grove
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Much love <3

hot depot
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plz, any idea of why only GTFO freezes each X seconds?

delicate quartz
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@pseudo lichen if you DC from a lobby ask your team to keep track of your character ingame and wait until it despawns then you can rejoin said lobby

pseudo lichen
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too late unfortunately but thanks for the advice

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if it happens again i'll keep it in mind

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cheers 🍻

hot depot
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do you know any hard disk place where the game is storing data or config files???

proper grove
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I don'T exactly know what you mean ^^

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but you can go to steam--> GTFO--> Right click---> PRoberties--> local files

half sluice
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how do i play with someone with the lobby id?

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i cant see the button in the rundown

proper grove
half sluice
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okay

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thanks

proper grove
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if you need further help let me know ^^

half sluice
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i dont see the button

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maybe the problem is my friend?

proper grove
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Did you copied the Lobby code?

half sluice
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could you give an id you?

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yeah

proper grove
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Sure, send a DM

half sluice
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if is not too much to ask

proper grove
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Problem Fixed!

pseudo marten
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What audio setup is this game designed for? 7.1, 5.1 ect . . .

proper grove
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I just can tell that 5.1 didn't worked for me that well.

hot depot
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I wanted to do a clean install, so I located game files located in other places, plus register elements... I deleted them all and reinstalled. Tried to uninstall some windows updates as well. Nothing solved my problem

proper grove
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Sorry, what problem?

hot depot
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11 - 13 seconds fine, 3 - 4 seconds totally frozen, repeat

proper grove
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i see, can you tell me what hardware you have?

hot depot
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The game have been running fine until yesterday. Other games work properly. temps and use % are nice.

proper grove
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also i would appreciate a screenshot of your settings ^^ (Video and advanced please)

hot depot
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1080ti, ryzen 1700, 32gb ram, etc

proper grove
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ok

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Thank you for that

hot depot
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ok, 1 sec, looking for that screenshots...

proper grove
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Take your time

hot depot
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btw, the game freezes both loading, in the menu, playing...

proper grove
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Ok, do you have a second screen?

hot depot
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yep

proper grove
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I would know what the usage of your hardware looks like while you have these freezes

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If you need help with that let me know

hot depot
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if I have the focus on other windows, the game froze but I can still use the mouse and other things normally

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ok

proper grove
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Thank you kindly!

hot depot
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thanks you :-p

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1 sec, opening things to get the stats...

proper grove
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Always take your time ^^

hot depot
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the captures are during frozen time

proper grove
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ok thank you.

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Give me a second, i'm gonna look into it

hot depot
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each one of those drops in the stats... it is the game frozen

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now I am going to load another game so to see how the graphs are

proper grove
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Sure you can send me further details in a DM while im looking into this ^^

hot depot
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thanks Lavars ^^

proper grove
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Let's see if we can fix this ^^

proper grove
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Date 22.12.2019
Problem with @hot depot
Game freezes/stutter
Status:
Unresolved.

Steps done (not in order)
Resintalled Drivers,
Verified game data via Steam
testing Hardware usage
Testing Different settings
Reinstalling game

note:
Good enough hardware

cases with same problem: 4

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ops, didn't belong here, was just for me.

nimble lake
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not sure if this is exactly the right place to be mentioning this, but I'm wondering if some other people have been having troubles with the sprint feature on the gamepad/controllers. Currently, I can't sprint properly if "toggle" is set to disabled. Typically I would think this would allow me to hold the trigger and sprint, but I doesn't seem to be doing that.

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Thanks

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I should mention that I do have sprint set to my analog stick. So it feels like I have to push it down and forward to sprint, so often it break or is choppy. When "toggle" is set to enabled however there is no problem.

hot depot
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Hehehe @proper grove ^^

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Thanks you!

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Very much!

sick python
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I'm having a technical issue occurring when my game is in any of the windowed video modes. When I'm in the any of them, my VOIP (tried with both TS3 and discord) doesn't work as it should, cutting out constantly when I'm not in a menu. Having my game in ExclusiveFullscreen is a temporary fix for the issue, but I don't think there's anything else I can do.

proper grove
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Can you open the Task manager and look on the CPU usage

sick python
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Seems to be about 25%. Unchanged by various settings.

mighty cipher
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yo we have an afk member who wont join our game in vc channel 38?

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do we need to move at all or wait for him to get back?

boreal lake
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hello

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im having connection problems

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error: network not connected retrying

proper grove
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do you try to start the beta?

boreal lake
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??

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yes

proper grove
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Beta is over, you have to buy the early access!

boreal lake
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sjgngetqg

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on steam?

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time goes fast...

proper grove
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Yes!

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Released since 9th this month

boreal lake
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OOO i dont have 600 uruguayan pesos, god deamn it...

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will be next moth seeya

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thanks for the support

proper grove
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no problem

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@sick python how's the load on CPU when the Problems start? is it also around 25%?

sick python
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The problem doesn't affect performance at all. CPU is constant.

proper grove
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ok thank you. Did you experienced this problem in other games?

sick python
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I've experienced it very select few, I don't even remember which ones they were.

proper grove
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ok. Do you use an USB Headset, an Extern sound Device (like a mixer) or normal connection

sick python
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USB Headset, yes. Logitech G933 Artemis Spectrum

proper grove
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Ok thank you. i'm gonna write you a DM

reef zenith
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I've been getting a black screen on launch ever since one of the beta updates and my real game doesnt work either, I just bought it today

rancid lintel
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Have you tried re-installing or verifying the game files?

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Updated drivers?

reef zenith
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I just installed it but I'll give it a shot

vapid leaf
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good wanted to report a bug in the game today try to continue playing and the mouse moves only down, in the games the lights cover the entire screen, it is not a problem of the pc since I have been playing this game for a while

clever thistle
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hey my ingame audio doesn't want to play whenever I run the game. It just self mutes. Ive ensured that the computer is giving it whatever permissions the game is requesting to get. But nothing seems to fix it.

hasty ravine
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Does it mutes instantly or after a while ?

clever thistle
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on launch

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no sound output at all

hasty ravine
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Drivers are up to date ?

clever thistle
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Updated them a few days back

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everything else seems to work perfectly fine

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im verifying game files now

hasty ravine
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Mmh, do you use USB or Jack headset ?

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Oh yeah, should be also the game files !

clever thistle
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yeah I use a headset but I booted up obs to see if it wasn't reporting out anything or just not outputing or not producing anythign

hasty ravine
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So, is it working ?

clever thistle
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about to test it agin

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validation failed but im running an audio test in a sec

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that fixed it

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thanks

hasty ravine
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Np, I tried to find solutions but you did it by yourself, have fun !

sullen jewel
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dont see a bug channel so

proper grove
sullen jewel
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ah

proper grove
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oh

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That looks like your graphic card is about to die ^^

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You have the same problems in other games?

limber river
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When i play gtfo, any mouse button i press minimizes the game

proper grove
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do you have anything open in the background?

limber river
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Just firefox and discord lul

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The minimizing shit occurs like every few mins

proper grove
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ok. What fullscreen mode you use?

limber river
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Exclusive

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Iirc

proper grove
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mhh. We could try something.

limber river
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Btw

proper grove
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give me a second please ^^

limber river
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Playing game on a laptop using external monitor

proper grove
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Open taskmanger

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ho to the details tab

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right click on GTFO.exe

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Set priotity to high.

limber river
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Ok i do dat when i get home

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Ytd i ask but no one reply so yah

proper grove
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^^

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Just leave a comment if it stills occurs

limber river
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Ok

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Thx bud

pulsar needle
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The game sometimes doesn't register the final scan and makes it impossible to complete the mission. please fix.

round pier
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My friend changed some settings in GTFO and then restarted his game and now it simply doesnt start. Is this a known issue?

little creek
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109775241077443933

scenic agate
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sometime the game cant detect my shift key even though it work perfectly fine for everything else

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anyone know how to fix this ?
the only solution for me so far is to uninstall keyboard driver and restart my laptop which is something i dont want to do at all

proper grove
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@round pier He can try to verifiy the game data via steam ^^

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@scenic agate Can you explain when this happens? f.e. in fights, while reloading etc.

carmine isle
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@round pier could also try removing the settings file

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Just search for gtfo settings

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And You should find in appdata

round pier
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appdata, got it.

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thanks

carmine isle
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Could have Been some corruption in the settings duke that’s busting it up for some reason

scenic agate
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@proper grove when playing this game only

proper grove
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so you cant use the shift the at all?

grave bloom
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Hi what is the Max Render Queue Frames in advanced video settings please ? impact perf ?

proper grove
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Easiiest to explain: it renders more frames in the background and uses them in case of framedrops.

grave bloom
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so, 12 is the "best" settings ?

proper grove
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10

grave bloom
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Ok ! thank you

proper grove
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I think 10 ist the highest

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but you have to play around with it a bit ^^

cunning dragon
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What is the "cpu culling workload" do exactly in the options? With a high end pc should it be high/low?

proper grove
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well. They could call it "how much culling to put on CPU" :D

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It depends on the setup

cunning dragon
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i9-9900k, 2080ti if that helps

proper grove
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Jeez boy! Ya got some nice hardware.

potent panther
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BrUh

proper grove
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Put it on low

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So your GPU can take over the work ^^

cunning dragon
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It was on medium atm (default), and is set to low now. Any difference I am supposed to see in game?

proper grove
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Not really :'D

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Culling is the distance in wich object are "drawn" into the game. Mainly that are some minor objects. If you have a bad GPU you put it on high so the CPU takes the work

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Right now you can't set the drawing distance, aka Culling. so you just can choose what hardware has to do the work.

cunning dragon
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So this is a resource utilization balance between gpu and cpu . Okay, thanks.

proper grove
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y

lyric spear
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hi im trying to enter the game but when i launch it it give me Network error No connection how do i fix this

proper grove
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Do you start the beta or early accesS?

lyric spear
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it says beta but how do i get to the early acces

proper grove
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Buy it on steam! ^^

lyric spear
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i have already bought the game but it displays as beta in my library

proper grove
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You should have a game called "GTFO" not "GTFO beta"

lyric spear
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i will check

proper grove
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Take your time

lyric spear
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thats a no i only have gtfo beta and i tried to restart steam doesnt display it should i delete the game then restart steam to see if it displays it. because i have had it installed for a few beta's

proper grove
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Did you bought it or did you got it as a present?

lyric spear
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i did buy it for myself

proper grove
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ok, you also can go to the stor page of GTFO. There you should see "already in your library"

lyric spear
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OK i do not know wtf i just did but its there now xD thanks.

proper grove
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No problem!

short dove
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i keep getting black screen when i try to join someone

proper grove
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Can they join you?

short dove
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im not the host

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thats the thing

proper grove
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yeah i got that.

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Wanted to know if it's work ^^

short dove
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well i cant even join anybody

proper grove
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Yes!

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I got that

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I still want to know if you can host a lobby, and people can join you ^^

short dove
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no

proper grove
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ok, disable your firewall, and restart the game.

short dove
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k

proper grove
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Tell me if anything changed ^^

forest willow
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Just installed a game, joined party in discord, started lobby, jail leaving animation, blue screen crash, PC restarts .. now: cant start game, got black screen, files validated, still black screen and nothing happens 😦

proper grove
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mhh. that's weird.

forest willow
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deleted files in AppData -> game started once, crash when loading a map, closed game, open again but no internet connection

proper grove
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ok

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you followed all steps?

forest willow
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yes ... 1. step: write Steam Negative Review, 2. step: request a steam refund, 3. step: GTFO

proper grove
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🤷‍♂️ ok!

mighty cipher
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anyone play GTFO on a 1060 6gb

proper grove
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Why do you ask ^^

mighty cipher
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my fps drops to 56 on every setting

proper grove
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Try to set CPU culling to low.

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Tell me if something changes.

mighty cipher
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I already did

proper grove
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also on high?

mighty cipher
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i tried a variety of setting for like 30 minutes

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i got a 8700K and 1060 6gb

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16GB of RAM

proper grove
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yeah, shouldn't be a problem, the game is still not fully optimized. I found out that good hardware doesn't change a lot.

mighty cipher
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so shall i just wait for it to come out of early access

proper grove
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There could come a fix soon

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Devs are working on optimizing

mighty cipher
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whats better max cpu culling or low cpu if i got a good CPU

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and how many prerendered frames is recomended

proper grove
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The queue works best @ 4-5 according to some tests i made with some users.

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CPU culling is hard to tell, it really depends on hardware, best is medium, but not 100% certain. I don't have enough data for it

mighty cipher
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KK gotcha

proper grove
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If you still need help or have question just ask ^^

rough field
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my game is starting like if i had a curved monitor.. anyone knows how to fix it?

proper grove
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Can you send a photo (made with your phone)

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also i would like to see what happens when you make a screenshot

rough field
proper grove
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ohh you mean the top?

rough field
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yep

proper grove
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That's just an artistic style.

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^^

rough field
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u sure.. cz my friends screen r not like that

proper grove
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does he run a different resolution?

rough field
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its 1920x1080

proper grove
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WOuld be nice if i could see a screenshot from him ,just to be sure

sterile helm
rough field
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^

proper grove
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Thank you.

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tbh i never saw the top straight 🤔

rough field
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u have a glitch too 😄

proper grove
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i'm gonna check something really fast ^^

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can you go to "hud" and change "hud skewing"? i think that's the "problem"

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Probally changes after restart

rough field
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i cant change to hud skewing

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its a 0 to 100% bar

proper grove
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yes

rough field
proper grove
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I mean change the value

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0 is straight.

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for me i had to restart the game, that why i was confused ^^

rough field
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omg.. tyvm.. its perfect now

proper grove
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I'm glad i could help ^^

cyan fog
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Hey @proper grove A friuend and I could need your help 🙂

proper grove
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Sure, how can i help you

cyan fog
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When my friend and i wanna join each other lobbies, we join a lobby but there is no one in it

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I also wrote with ludvig about this problem

proper grove
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Did he said anything?

cyan fog
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He said we should try to open up three UDP hosts, but that didnt help anything

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We both configured our routers, so that our clients are exposed hosts, we deactivated our firewalls and our antivirus programs

proper grove
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Did you tried to dissable Firewall?

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oh ok ^^

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ok, tried to verifiy Steam data?

cyan fog
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Would you like to look at the log?

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Yes multiple times

proper grove
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ok, logs won't help me ^^

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Let me look into my folder, i had someone with the same problem give me a second ^^

cyan fog
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reinstalled the game with deleting the C:\Users\USER\AppData\LocalLow\10Chambers Collective\GTFO folder

proper grove
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we could try something, i hit ya up with a DM

cyan fog
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ok

shy badge
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hi there @proper grove - I'm the buddy< 🙂 we only see four invite buttons
all firewalls / AV / firewall in the router / port forwardings in the router are disabled
game reinstalled multible times; we had a NAT error message in the logs but that is gone now

proper grove
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ok Thank you for the info ^^ we are gonna try something

shy badge
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alrighty right 🙂

proper grove
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Problem with @shy badge
unresolved
In progress

safe dew
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русских ищем

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всем привет

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103 комната

proper grove
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Wrong channel!

south musk
proper grove
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There you go ^^

south musk
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yeah tried that already

proper grove
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Oh ok, did you tried to verify the files via steam?

south musk
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sure did

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talked to a few people but still havent evne got to play

proper grove
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give me a minute, i look into the problem

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hey @south musk can you try to dissable your antivirus please?

south musk
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then try to launch?

proper grove
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yes

carmine isle
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@shy badge if possible, would be very interesting to see if you get the same issue while using your phone as a hotspot and connecting via that instead, or something similar

proper grove
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Problem with @south musk
Unity crash

Steps done:
fix was applied
Verifying of files
Changing Startparameters
trying to start as admin
Troubleshooting via Windows
(probaly forgot something 😅 )

Status:
still crash after start

hollow marten
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anyone else having problems saving the game?

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i finish A1, but when i reopen the client, it shows that i havnt finished A1

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what to do

pulsar needle
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there's a glitch we just discovered where if you close the door on a feeler it will go through the door anyway and tag anyone in the way... the scout did not sound off until we opened the door. Please at least make the scout bring the feelers back in if it gets blocked by the door being closed.

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it was crazy odd

proper grove
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@deep elbow Did it worked after you restarted?

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@pulsar needle #bug-reporting Would be kind if you could make a bug report there. Thanks! :3

deep elbow
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Sure

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It worked after restart

unreal ore
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aye, yall wanna play? we need two

deep elbow
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But it was weird that it happened to all of us

proper grove
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@unreal ore wrong channel

unreal ore
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i know just yall are the only ones talking rn

proper grove
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Doesn't matter

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Please use the LFG Channels :3 Thank you ^^

deep elbow
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@proper grove so yeah^^

proper grove
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@deep elbow yeah, these are Peertopeer servers, if the Host has problems, it's almost guaranteed that everyone has some xD

blazing stag
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GTFO is making my discord call drop. No idea why though and it reconnects me right after.

proper grove
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you use the servers on here?

blazing stag
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Nope, normal call.

shy badge
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hello there
somebody up for testing something with me?
having connection problems and I want to try something out

lapis spear
shy badge
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@lapis spear I had that issue at the first start of the game - allowing gtfo in the firewall fixed that for me, but my issue is different

lapis spear
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Its already allowed though ;-;

shy badge
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tried turning it completely off?

lapis spear
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Yup I even reset it

prisma mason
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Do you happen to have an AV installed?

lapis spear
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Nope just the one that comes with windows

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The thing that bugs me is that I played the game a couple times today already and now its just not letting me go on at all

shy badge
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hmm strange - something changed in your setup?

lapis spear
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Nope

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Not anything I know of anyway

agile thicket
shy badge
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HOLY COW
I have exactly the same bug

I'M NOT ALONE

lapis spear
lone nimbus
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just finished the A1 with my friends

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and me and my other friends did not complete our A1 rundown

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even though the other two did

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help plz?

long atlas
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Have had same issue as @lone nimbus above

lavish tree
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why isn't the game end?

lone nimbus
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thats what i had

crystal vessel
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so my game isn't letting me play it and im just thinking of uninstalling it and reinstalling it

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so would my like saved data be there or no

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when i download it back

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sorry for the dumb question

blazing stag
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The game uses steam cloud synchronization so you should be fine.

wispy barn
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It actually uses their own services, not steams cloud sync

blazing stag
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Does it? That's neat. My bad.

crystal vessel
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oh

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so yes?

wispy barn
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you can reinstall without fear of losing data

manic owl
blazing stag
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Yeah I've noticed that. If you've got a keen eye, you can see the faint outline of the map around the empty space, but no fill-in sadly.

dark heart
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hello, so i'm trying to gift this game to a friend of mine, but i can't because of regional price differences

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is there any way to buy a gift copy instead?

vocal radish
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I heard you can use the website "GreenManGaming" to buy a key and give this to him

wispy barn
dark heart
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thank you very much

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uh, is there any other retailer? for some reason i can't register. just leads to an error 401 page

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doesn't really make any sense why i'm unauthorized to register within their website

wispy barn
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GMG is the only retailer. Are you able to reach out to them for support?

dark heart
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Nvm, the problem was that i was trying to register using steam instead of e-mail

lapis spear
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Is there any other way to fix this "known connection issue" because its the second day and I still have it.

mighty cipher
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cant connect online regardless what i do and its been about 6 hours. gg my $31

civic heart
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hello should i post bug reports here?

scarlet marten
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beat b2 got to extraction then got to extraction to hit 100% then all enemy froze and we still in stuck game, 1 guy got it completed the rest of us did not get it check for completed, still says (not Completed)

blazing stag
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Hey friends. Is there a specific place to post bug reports or should I post it here? It's a rather major bug that I can reproduce 'somewhat often'.

sweet silo
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@mighty cipher have you done firewall checks and other items to ensure you are not being blocked?

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Is anyone here having the network error issue?

lapis spear
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I am as well ;;

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I did everything I saw Disabled firewall, made sure it was allowed, restarted router, pc and steam

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And still have that issue

sweet silo
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Did you put your PC to DMZ host ?

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Some firewalls will not turn off all their junk from the disable of firewall you are better off just making your PC DMZ host and not disabled the firewall

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also goto %programdata or %appdata find the GTFO folder under local or local low and clear the data there

lapis spear
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But the thing that doesn't make sense is that I was able to connect when I got the game and played for a few hours

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And I did clear the local data

oblique jacinth
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We joined a friend who hosted it and now everyone who joins hears clicking and if we leave it just stutters our mouse and the clicking intensifies

sweet silo
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under C:\Users\Home\AppData\LocalLow\10 Chambers Collective\GTFO right?

lapis spear
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Yup

sweet silo
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are you running as admin?

lapis spear
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Yup tried that already as well

sweet silo
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What is your fx card?

lapis spear
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fx card?

sweet silo
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Graphics

lapis spear
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1060

sweet silo
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Latest driver set and set to performance under the nvidia control panel?

lapis spear
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Yup

blazing stag
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Does anyone else have a weird hardware issue when putting the game into anything other than Exclusive Fullscreen? Whenever it's in Windowed or Borderless Fullscreen, my CPU fans go up to their max settings and Discord starts to freeze for long periods of time, often causing me to drop connection for a short moment.

lapis spear
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All those were on before I got that game and I did make sure to update to the latest driver as well

sweet silo
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Ethan, yes this was approached and i believe was being worked on from the JIRA tracker

#

Did you mess with CPU culling or any of that?

#

Also there are some known issues running Discord with GTFO for some players, forgot what their fix was though

#

Have you turned off Discord and tried joining a game Tides?

lapis spear
#

I have not actually

blazing stag
#

Haven't messed with CPU culling, just the normal video settings and the "Target Framerate" which doesn't seem to do anything.

sweet silo
#

I just let it go unlimited, but i have a pretty decent system 3900x and 1080ti

blazing stag
#

I initially thought everything was running hot because of the unlimited framerate reaching 200+, so I capped it at 144. Didn't do anything.

#

Exclusive Fullscreen fixed every issue, including the Discord ones, making me think the Discord issues were linked to whatever hardware issue it was.

sweet silo
#

Tides i'm going to start a game and give you a code, quit discord and see if you can join it

#

after you get the code of course

#

It hasn't been determined from what i've picked up what is causing this but i've seen it from a variet of hardware mainly AMD Gpu's vs nvidia

lapis spear
#

Its a weird bug

blazing stag
#

Yeah my specs are a 5700 XT and an R5 3600. Both AMD so it could be the reason...ish?

deft hawk
#

currently playing with a group and i cant register this one guy with us

#

he can see me just fine but we get in he doesn't exist and it just says "unknown" for him

civic heart
#

I experienced an issue where a security door scan locations were different for everyone but only would work for the zones seen by the host. causing us to fail the mission as we couldnt get the alarm off quick enough and the horde killed us

inland owl
#

@deft hawk it's Herobrine

proper grove
#

If everzone needs support, i|m back. I'm honna take time to see if any unresolved problem remain that i can help with ^^

#

@shy badge Can you try to use your phone as router? i wanna see if it changes something

proper grove
#

@blazing stag when you have such a problem it would be interesting to see what CPU usage you have

snow idol
#

the gifts from the gtfo alpha are still in my steam inventory. Are those going to get deleted soon? I have no way to get rid of them.

proper grove
#

@lavish tree , @long atlas , @lone nimbus
Try to host the game and let me know if anything changed

wintry prism
#

when you tab out during elevator going down and you tab back in, it plays the sounds, dont know if thats a bug or if its just like that

karmic rain
#

having issues in lobby

#

i can only see the lobby host

#

and not my team mates

proper grove
#

can you try to host the lobby please?

karmic rain
#

Alwys happens to atlesat one of us

#

regardless of who hosts

proper grove
#

There's an bug atm

golden pollen
#

So me and some random dudes tried creating an A1 lobby. All pretty new. But if we all get into the lobby, we cannot start.

proper grove
#

Ok, there's a bug atm the devs try to fix. There's one person who has the bug.

#

If you want i can take a look into it

#

but actually can't fix it directly

golden pollen
#

We're trying with a new guy

#

Will see if that works

mental haven
#

the steam page has a lot of outdate photos of extreme lighting and different hud and a lot of different maps none of which we have it might not be good to advertise all of this and then someone get the game and it be a whole different animal than what they thought they were buying

proper grove
#

Yeah...

blazing stag
#

@proper grove CPU usage is normal surprisingly.

#

When the issue occurs anyway

proper grove
#

ok, thank you for the info

#

How many frames do you reach inside of the game?

blazing stag
#

90+, usually a steady 100ish but sometimes drops to 90

proper grove
#

oh ok, also i would be interested in our hardware.

blazing stag
#

RX 5700 XT (Sapphire Pulse), R5 3600, B450 Gaming Plus Max motherboard (MSI) and 16gb of DDR4 3200mhz ram

proper grove
#

ok thank you!

#

Every info helps me a lot ^^

blazing stag
#

No problem, the fix I found was just entering Exclusive Fullscreen if that helps

proper grove
#

hehe thank you, yeah you said that.

#

Really appreciate it ^^

deft palm
#

Is it a bug that we litterally Remove their head and cut their body in half but they still live?

#

wich result in them alerting the whole room

proper grove
#

happens sometimes

deft palm
#

it happened both time

#

and both time resulted in us dying

#

because it triggered a scout

proper grove
#

i see ^^

#

If you charge your hammer full time and aim for the head, it should work

brittle yacht
#

i have duel monitors and my mouse keeps going to my other screen even with full screen exclusive

proper grove
#

@brittle yacht you could try ctrl + I

#

should that not work, try to start the game and tab and and in again.

scarlet marten
#

extraction bug out again....

proper grove
#

@scarlet marten Thanks for the info! The devs are working on a fix! you still can play the next missions as long as the host has them unlocked!

delicate glen
#

Hi im new how do i fix the super blurry main menu? i can barely read anything?

proper grove
#

Hi, could you provide me with a Screenshot please?

delicate glen
#

sure one sec

proper grove
#

Take your time

delicate glen
modest wing
#

Apparently I have a invisible teammate

proper grove
#

oh ok, first, can you set your Resolution higher?

delicate glen
#

i tried but it didnt do anything, 1366x768 is the clearest of resolution for me

proper grove
#

YOu play on a laptop?

delicate glen
#

no desktop PC

proper grove
#

ok you should be able to set the resolution to 1920x1080

#

That's the most common resolution.

delicate glen
#

no change still blurry and small

proper grove
#

Did you applay the changes?

delicate glen
#

yes

proper grove
#

ok, please restart the game ^^

delicate glen
#

kk

#

ok it seemed like it fixed it, but when i went back into video settings is just crashes to desktop.

proper grove
#

any error message?

delicate glen
#

none just an freeze and crash to desktop. I tried again and it looked like it worked for a few secs but then it froze went black and now its back to being small and blurry again. As long as i don't touch video settings i don't think it messes up.

proper grove
#

Interesting 🤔
what fullscreenmode you are running atm?

delicate glen
#

i was running fullscreen window, but exclusive full screen seems to helps the blurry text more.

proper grove
#

Yes could you try to change the resolution again please?

delicate glen
#

kk

proper grove
#

if it doesn't work, i write you a dm with a fix that should work ^^

delicate glen
#

nothing changed text still blurry and resolutions this high is making half my screen go off my monitor

proper grove
#

ok

#

imma write you a dm ^^

noble jolt
#

Did you turn off the HUD pixel effects and and HUD skewing?

proper grove
#

case resolved!

noble jolt
#

Noice.

tame parrot
#

I have an issue where sometime I cant see a teammate and their map icon show them at spawn.

cold fjord
#

Me and my girlfriend just got the game but when we join each others lobby we dont see each other even after we start

peak veldt
#

Hello

#

Well I gotta say the game is surprisingly excellent optimized, I can rock ultra settings on a pretty old cpu and 8gb ram, yet I constantly had 90 fps, windows still gave the warning that I was running low on memory, yet, it only micro stuttered for a bit and then the rest of the game it went smooth as silk as ever, don't know if this counts as a problem?

silent gale
#

my fps is capped at 45, any help? every setting graphics wise doesn't change it

proper grove
#

go to advanced setting.

#

tell me what the Frames limit says

silent gale
#

target framerate right?

#

155

proper grove
#

Ok, set it to "infinite" (pull it to the left)

#

Restart the game

#

And test it please :3

silent gale
#

it was like that originally, but i'll change it back, just finishing this match

proper grove
#

Take your time

haughty cedar
#

Приветствую, подарили гифт, а войти не могу

proper grove
#

you try to start the beta, the beta is over. You have to buy the early access!

Вы пытаетесь запустить бета-версию, бета-версия окончена. Вы должны купить ранний доступ!

#

подарок был только для беты

haughty cedar
#

Понял, спасибо

proper grove
#

Khorosho do svidaniya

dire nimbus
#

Hello support, my game does not start. I go to "Start game" in Steam, then a white GTFO window opens, then it turns black and it says Loading, but then it closes again and nothing happens. I have already restarted my PC, made a "check on files" and reinstalled the game but it always happens the same. Please help me its a great game!!

proper grove
#

Perform the following steps:

  1. Uninstall game on steam.
  2. Delete the following folders:
    :PL: C:\Users\USERNAME\AppData\LocalLow\10 Chambers Collective
    :PL: C:\Users\USERNAME\Appdata\Local\Temp\10 Chambers Collective\
  3. Install the game
#

If you still have trouble just @ me

dire nimbus
#

Ok Thanks

dire nimbus
#

Thx 4 your help, it worked!

proper grove
#

No problem! Have fun and good luck

silent gale
#

still capped at 45 fps

proper grove
#

ok, i write you a dm

mighty cipher
#

Did the server crash?

#

We had delayed fire and terminal took 3 seconds to react to a command, now we got put back to the mission select menu.

noble jolt
#

Probably the host.

#

Because its peer to peer.

mighty cipher
#

The host had no internet drops. Or lag.

white radish
#

yeah that’s the host dying

jagged mountain
#

did some people got lag problem on C1 mission, sleepers seems to stop walking and just stay immobile (and stop dying too). I guess the problem is connexion but it's for all the player except the host (did GTFO use p2p connexion ?)

mighty cipher
#

Me and my friend are playing in a lobby

#

he can't open/close doors

#

or like whenever he does open/close a door it does open/close for me but it remains closed on his screen

languid lily
#

hey me and my group are stuck in the wall together

#

how do we get out?

wanton valve
#

Woah im in the same wall...STCUK

#

STUCK*

proper grove
#

Hey! @jagged mountain it's p2p so yeah. Someone else should host ^^

#

@mighty cipher weird. Can you try to use another host and test it on A1?

#

@languid lily probaly just via Restart! :D

mighty cipher
#

Thx that worked @proper grove

proper grove
#

Ok ^^ Good to hear

tropic sundial
#

The menu cameras now have a bug which was not apparent yesterday, the camera is now not centered mainly in the settings menu, and when you move the mouse in a direction, the camera moves way further then it is supposed to. When in the settings menu, even when V-Sync is disabled, the game starts off with my frames locked at 143. If I then click gameplay in settings and then go back to video, the framerate is back to what it would normally be with v-sync disabled (around 200) however, it has gone down significantly since yesterday since I was getting framerates constantly around 280 in the menu. During gameplay, framerates have dropped as well. I was getting around 100 yesterday with my optimized settings for my 1080ti at 4k and now today im only getting around 60. This also changes when I do the switch tabs thing I mentioned in settings (either goes down or up).
Anyone know how to fix this?

proper grove
#

So you said yesterday you had more FPS?

tropic sundial
#

yes absolutely

#

and the menu camera for game settings is completely off center

#

the same issue is happening to my friend as well

#

except he is also experiencing major tearing

#

my friend is going to take a screenshot and upload it here

vocal radish
#

tearing at the edge of the screen?

tropic sundial
#

sorry stuttering

atomic trench
#

from 70 to 30 fps

tropic sundial
#

like huge frame drops that cause the screen to stutter only for him though

#

I dont experience it

#

thats him

#

ZOOMER

proper grove
#

Ok, please give me a second

atomic trench
#

and also in the menus i would i go from 200 fps to 40 fps within a second

vocal radish
#

Do not forget this is an Early Access version, so a lot of stuff is probably not optimized

atomic trench
tropic sundial
#

its a very strange issue. and if i switch from gameplay to video tab in settings, the game display turns on and off (like blacks out) and either locks my framerate at 143 or gets it up to between 190-200 in the menus

#

yes but neither me or my friend were experiencing these issues yesterday which is odd

proper grove
#

I had this issue as well, a restart of my pc fixed it

#

@tropic sundial

tropic sundial
#

and as i mentioned, i was getting much higher frames as well

atomic trench
#

i have tried that and reinstalled my game

tropic sundial
#

ZOOMER is having the exact same issues as me except he also has major frame drops

proper grove
#

@atomic trench what resolution is your screen set to (check screen settings to be sure)

tropic sundial
#

that screenshot shows the same problem in the menu that me and ZOOMER have

atomic trench
#

3840x2160

tropic sundial
#

the resolution for the both of us is 4k or 3840x2160

#

same as we play for every other game

proper grove
#

ok.

tropic sundial
#

changing the resolution does not fix it

proper grove
#

Please not both at once

#

it's hard to follow the conversation if everyone is chatting :D

atomic trench
#

yeah ok sorry

tropic sundial
#

😅

proper grove
#

when you get the same problem, we gonna check 1 or two things.

#

Just follow me along, and we should be able to fix this.

tropic sundial
#

k thx

atomic trench
#

ok 🙂

proper grove
#

go to C:\Users\YOURNAME\AppData\LocalLow\10 Chambers Collective\GTFO

raven heath
#

there is no sound in my game? is this a common bug ?

tropic sundial
#

k

proper grove
#

@raven heath give a 10 minutes :D then i take a look into it ^^

raven heath
#

thank you!

atomic trench
#

alright im there

proper grove
#

open "GTFO settings" (you can open it with Notepad

atomic trench
#

yup

proper grove
#

Look for "video"

tropic sundial
#

yep

proper grove
#

And i need the X and Y

atomic trench
#

"x": 3840.0,
"y": 2160.0

tropic sundial
#

"x": 3840.0,
"y": 2160.0

atomic trench
#

is that what?

proper grove
#

wait

#

^^

#

change the X to 1920 so it looks like that:
"x": 1920.0

#

And y to

#

"y": 1080.0

#

so we gonna get the game in FullHD to see if it changes something ^^

tropic sundial
#

"x": 1920.0,
"y": 1080.0

#

like that?

proper grove
#

Exactly

atomic trench
#

k

proper grove
#

If you are done you can hit that X and save it

tropic sundial
#

k

proper grove
#

restart the game and tell me if something changed please!

atomic trench
#

k

tropic sundial
#

nothing has changed unfortunately

#

still severely messed

proper grove
#

ok give me a second

#

Do me a favour and keep the game open

atomic trench
#

k

proper grove
#

But press ALT+Enter

tropic sundial
#

dang already closed it

proper grove
#

to toggle into windowed mode

#

It's ok ^^

atomic trench
#

did that

tropic sundial
#

plus it says my game is still running even though it isn't lol

proper grove
#

It may take a secondf

tropic sundial
#

still says running in steam it did this before too

#

it just coinstantly says its running even though task manager doesn't even say it is

#

probably just steam lol

vocal radish
#

then a steam sub program is still running

tropic sundial
#

so i re-restarted the game

#

and the settings problem is fixed!?

proper grove
#

Let's see.

#

If not, we still have enough chances to find a fix

tropic sundial
#

the settings problem is fixed now

#

is what im saying

atomic trench
#

one sec im restarting

proper grove
#

oh ok

tropic sundial
#

can i change back to 4k?

proper grove
#

If the problems occurs again, you know what to do for now

#

i'm gonna look what causes the bug

atomic trench
#

its fixed holy jesus

#

thx so much

tropic sundial
#

holy god everything is fixed including framerates somehow?????

proper grove
#

MAgic my friend

tropic sundial
#

WOW TRULY MAGICAL😍

iron goblet
#

Quick Question? - how does one place the turret?

atomic trench
#

look at the ground and press e

vocal radish
#

equip it, look at the floor and hold e @iron goblet

tropic sundial
#

thanks so much @proper grove

iron goblet
#

Thanks everyone!

proper grove
#

gonna make myself something to eat, brb

warped hedge
#

So I have a problem, I just booted up the game and my mouse keeps moving on it's own to the top right of my screen, but it's only in game

#

is there any fix to this?

proper grove
#

you have a controller plugged in?

warped hedge
#

yes

proper grove
#

upside down?

warped hedge
#

....yes XD

vocal radish
#

hmmmmm

slow wind
#

how does this game work with nvidia geforce?

vocal radish
#

depend on which one

slow wind
#

nvidia geforce now

vocal radish
#

there are quite a lot of Geforce GPUs out there, can you give a precise name of your GPU?

slow wind
#

its not a gpu, its a program

#

where i play on a computer far away

#

and that computer streams whatever is happening to my computer

vocal radish
#

Oh you are streaming from a server? Is this the one called Shadow?

slow wind
#

its similar

vocal radish
#

If you use the Cloud Gaming from Shadow, then it should be okay, I guess

near lichen
#

i thought nvida now was only for supported games

slow wind
#

uhhhh gtfo is a supported game

#

so dw about that

vocal radish
#

tbh idk, i never used any kind of cloud gaming, the only cloud system I use are vmware and citrix

near lichen
#

oh is it? no idea never bothered with that

slow wind
#

the woes of a poor college student

near lichen
#

what are you streaming it to?

slow wind
#

my computer

near lichen
#

tv? ipad?

slow wind
#

so

#

i start up a game

#

their servers and their computer starts up and opens gtfo

#

and streams whatever is happening to me

#

the inputs i put into my keyboard are sent to their servers and computer via internet

#

etc. etc.

vocal radish
#

its called cloud gaming

#

The best way is to just test, i guess?

slow wind
#

the problem is that the copy and paste functions aren't working

near lichen
#

oh yah i get it, i just didn't know gtfo qas in that library

#

ohhhh

slow wind
#

just a little heads up

near lichen
#

yeah you prob cant join any lobbies

slow wind
#

so you hgave to add people on friends list

near lichen
#

on steam?

vocal radish
#

Steam friend or lobby code to join

slow wind
#

lobby code doesn't working cos copy paste machanics dont work

vocal radish
near lichen
#

@vocal radish he means since its streaming it doesnt see his clipboard with the lobby id

vocal radish
#

yeah, then you have to add them

slow wind
#

yea

near lichen
#

@slow wind there twitch users who do giveways for the game

#

maybe you can win

slow wind
#

i have the game though?

near lichen
#

okay ... super tired here haha

#

why not install locally then?

vocal radish
#

probably weak hardware?

slow wind
#

my laptop cannot handle it

near lichen
#

now i remember why i hate streaming gsme servers :p

#

yeah i guess your stuck with steam friends and thier lobbies

vocal radish
#

is an good excuse to gather steam friends

slow wind
#

very good you're right

near lichen
#

well. friends and other discord lobbies to find players

#

all you really need is the host to addy you each time.

#

can always remove you after

proper grove
#

uhm

#

please!

near lichen
#

uhm

#

okay!

proper grove
#

keep this channel for Technical Sopport only please ^^

hollow marten
#

My game won't save my progress after i finish A1? Why is this?

#

iv finished A1 three times now

gleaming leaf
#

hello i have an issue with the game, just bought it and when i open it says ''network error no connection''

noble jolt
#

When starting the game you get the error "No Network Connection".
Resolution:
This has two causes:

  1. You are trying to launch the "GTFO Beta" version. Please uninstall this version and install the one labeled "GTFO" from the Steam Store which is currently in Early Access
  2. GTFO uses Steam for network connectivity and there is connection issue with that process. Please try restarting Steam and if that doesn't work try restarting your Modem, Router, and your PC.
gleaming leaf
#

done, restarted steam and it worked, thanks a lot

noble jolt
#

No worries! Have fun!

dense warren
#

how do i join a discord group chat my friend is in its capacity 4/4 but they want me to join

wide zealot
#

🤦‍♀️

proper grove
#

@hollow marten , did you host the lobby?

hollow marten
#

no

proper grove
#

It should help, the devs will fix it soon.

willow tusk
proper grove
#

you probaly started the beta.exe

willow tusk
#

I don't have it anymore it's uninstalled

proper grove
#

ok, i need to check the version number, can you send me a full screenshot please?

willow tusk
#

Sure, two seconds -

proper grove
#

take your time

#

you can send it to me directly

willow tusk
#

Oh woops 😄

proper grove
#

give me a minute

willow tusk
#

Sure, thanks

proper grove
#

ok, let's try some things, just to be sure:
could you turn off your firewall please and retry to start the game?

willow tusk
#

Okay 🙂

#

Nope, that didn't work ..

proper grove
#

ok thank you.

#

Could you try to restart Steam first?

lapis spear
#

😔 I've been having the same problem as well

proper grove
#

If this still doesn't work, please try to restart your pc.

#

hi tides!

#

do you try to launch the beta.exe?

#

be sure you start the early access version ^^

willow tusk
#

I've done all that, the issue's been happening since yesterday. I uninstalled the beta on the 9th when I installed the early access game and it worked for a week

#

then I went on holiday and it hasn't worked since i came back 🙂

lapis spear
#

I don't have the beta, I did do all methods, uninstalled, restarted router, pc and etc.. The first time I got it I reinstalled and it fixed but it came back and now nothing works

proper grove
#

ok let's try something, could you use your mobile phone as router to test if it's working?

lapis spear
#

If only I had a wireless card PepeCryWhy I'm calling my ISP in a few here because I've been having issues with downloads.

#

It might be them but I'll let you know

proper grove
#

you also couls use USB Tethering, if available by your phone.

#

@willow tusk If you try the same it would help a lot ^^

willow tusk
#

Dont have the option to..

proper grove
#

ok.

#

I'm gonna write you a pm.

mighty cipher
#

If anyone can help me would be nice, My GTFO is stuck on the very beginning loading screen where it just says "Waiting for system assets to initialize" I had loaded before and now it is just stuck on this screen and nothing happens. I've already waited about 10 minutes to see if it would load but it still hasn't. I need help on this urgently.

proper grove
#

ok, please send me a Screenshot to specify the problem ^^

mighty cipher
vocal radish
#

its a old version

#

You have EA 0.1

#

We have 0.2b

mighty cipher
#

I look for updates but its not there

proper grove
#

Where you got the game?

mighty cipher
#

Steam

proper grove
#

Ok, you enabled auto-updates?

mighty cipher
#

like 2 weeks ago

#

Lemme check

proper grove
#

ok ^^ take your time

mighty cipher
#

It's always keep this game up to date

#

I've already tried to

proper grove
#

ok, do me a favour and verify the files via steam

mighty cipher
#

Uninstall and install again

proper grove
#

mhh. Give me a second

mighty cipher
#

Uhhh how do i do that lol

proper grove
#

go to steam

#

gtfo right click

#

properties

#

local files

mighty cipher
#

Browse?

proper grove
#

verify integritie

#

Integrity*

mighty cipher
#

Ok

#

Its installing

proper grove
#

it's checking if any files are missing ^^

#

ok but good news, i checked, your game is up to date, so no worries :D

mighty cipher
#

Its on 96%

#

Lemme check I'll get back to you

vocal radish
#

yeah my bad

mighty cipher
#

Nope still the same

#

Still says EA 0.1

proper grove
#

yeah it's the right version

vocal radish
#

yeah, later comes another version number, I accidentally mixed them up

proper grove
#

That's how updates normally work :P

#

ok @mighty cipher you tried to launch?

mighty cipher
#

Yep

#

this time didnt skip it but still stays on the saint waiting thing

#

same*

proper grove
#

ok. Let's try a few things!

#

First of all, what graphics card do you have?

mighty cipher
#

Ge Force GTX 1660 6gb

proper grove
#

ok, are you drivers up to date?

mighty cipher
#

I believe so but why would it just stop working. It had loaded once to see how it was then when i closed it, I wanted to open it up to play with some friends it just stayed on the waiting screen

proper grove
#

oh ok, good to know.

#

Give me a second

#

so you already reinstalled it after the problem accured?

mighty cipher
#

Yea

#

Still does the same thing

proper grove
#

would you mind to send me your log files?

#

please as a DM ^^

mighty cipher
#

log files?

proper grove
#

yes

#

I can help you

#

with that

mighty cipher
#

dont know what or where that is lmao

proper grove
#

ok i write you a pm

thorny mesa
#

hey guys, we just "finished" the A1 level but everything is frozen, any idea why ?

proper grove
#

Hey @thorny mesa that is a bug they are working on right now!

#

IF you host a lobby you shouldn't encounter this problem, but others may will!

scarlet marten
#

bug just happen to me finshed c2...

thorny mesa
#

I had the ending screen but I couldn't click "return to the lobby" so I pressed escape and I was on the frozen screen with everyone else. I clicked on "return to the lobby" after that on the settings menu, but it didn't do anything, so I did "exit to the lobby" and I left successfully unlocking the levels, but my friends didn't

proper grove
#

yeah. IT appears some times. It's actually just a small playerbase!

#

you still can play others level as long as the host has unlocked the level

#

IF you both could provide me with your latest log, i would appreciate it ^^

scarlet marten
#

how do get log?

proper grove
#

i write you a pm ^^

summer spear
#

hell yea, my progress got set back

proper grove
#

set back? or do you mean it didn't count?

thorny mesa
#

sure for the log, tell me how I can give them

summer spear
#

I beat all the As and Bs and I was waiting in a C lobby when my game dropped all my frames, I closed my game reopened it and it said I only beat A1 and B1

craggy crane
#

Technical question: A friend just got GTFO and when he initiates the cage drop (alone or with others), it just keeps going down indefinitely but never arrives. Is this a known problem? Rebooting doesn't help. No idea what's wrong.

proper grove
#

@craggy crane could he write himself here? so it's easier for me? ^^ I would appreciate :3

craggy crane
#

He doesn't have Discord.

proper grove
#

@summer spear can you please restart the game?

summer spear
#

I did

#

or want me to again?

proper grove
#

ok give me a second.

#

i have to deal with others, i come back to you ^^

summer spear
#

Alright, I get to see what happens if I beat a C level without beating both B levels now

craggy crane
#

I have my friend on the phone right now, so I could pass messages back and forth. If necessary, I ask him to get Discord.

proper grove
#

Ok, can he try to use his mobile as hotspot? If it works, it's a known issue, if it doesn't change anything i may can fix it :D

#

@craggy crane ^^

#

@summer spear normally your progression gets synced with the server. I'm gonna look into this problem and try to find an answer ^^

summer spear
#

Ok then

craggy crane
#

Ok, I told him and he's on it. By the way, he has two computers, his own and his wife's. On his PC GTFO works fine, on the laptop, it doesn't. Could it be a problem with two PCs on one router?

proper grove
#

Interesting.

#

Good to know.

#

mhhh interesting for sure

#

But i dont think it has to do with more systems on one router.

craggy crane
#

Thanks, Lavars. He will try it later, not today though. We'll come back afterwards. Anything else he should try?

proper grove
craggy crane
#

Roger.

shy sand
#

my game has consistantly crashed upon load in

proper grove
#

hi, try to press alt+enter when it's started!

#

you can press it again when you are in the menu

atomic silo
#

so my team got disconnected during a game but i stayed in since i was the host, they are having an issue joining back. is there a way to fix it?

peak tartan
#

is there any way around the end-game freeze? I just spent 5 hours beating C2 and would rather not have it denied 😦

jovial dirge
#

same thing happened to me on B2

exotic shuttle
#

hey yall just had an issue where at the end of the mission i couldnt click the return to lobby button. Anyone know why this happened? How to stop it from happening or how to fix it? If this is the wrong place to post this sry please tell me where.

mighty cipher
#

@exotic shuttle @atomic silo @peak tartan This bug has already been reported many times. GTFO Team is working on this particular matter. And about the solution, well as far as I am concerned, I do not know about anything that could help with it. That is for me it was just doing the mission once again.

#

You can still ask on Mod Contact about it, if they have found a temporary solution.

heavy coral
#

korea language is still not vault

carmine isle
#

The “not getting completions” bug is very high on our list of bugs to fix as soon as we get back!

Sorry for the inconvenience!

heavy coral
#

bio tracker hud bug

tacit yacht
#

enemy was stuck under stairs in D1

fast cobalt
#

what kinda tech does this use for hosting? is bad host experience a thing or is the netcode just trash rn? was just thinking if i should start hosting exclusively or just live with it

proper grove
#

Just good internet :D

#

I can't host because of bad internet

fast cobalt
#

'good internet' is like something that is default for the last 15 years where i come from

proper grove
#

What specs do you have atm?

#

(hardware wise)

fast cobalt
#

i7 2070 win10

proper grove
#

Ok, what particular problems did you encounter?

fast cobalt
#

bad hosts? stuttering enemy movements, weird hit detection. seems weird though since all hosts were from eu

proper grove
#

oh ok. Thank you.

fast cobalt
#

is there a way to ping hosts via console or something to see p2p quality?

royal marlin
#

There's a bug outside of the final door at C2. Players can get stuck on the forklift and can't get out. It occurs when they walk along the inner side by the wall and try to jump from there

proper grove
shy harbor
#

I cant open the game and it says "Fatal error in GC- SuspendThread failed". Can you tell me how to fix it or something?

blazing stag
#

@proper grove Sorry for the ping, just wanted to know if you had filled out a report for that CPU issue I was experiencing a few days ago or if I should do it. I don't remember whether you said you did or not.

proper grove
#

Hello Ethan! Normally i don't write Bug reports for users. It is easier if the people do it themselves! Also it's no problem to ping me ^^

blazing stag
#

Alright, I'll try to fill one out then. I appreciate your time in the channel btw, seems like it helps a lot especially during EA right now.

proper grove
#

I try my best ^^

blazing stag
#

@shy harbor Some programs don't mesh well with Unity. Are you using any anti-virus software or FaceIt (a third party program used to create competitive lobbies in certain games) by any chance? Those two are linked to the same (or similar) errors given by other Unity games.

shy harbor
#

i see i will see what i can do thx

#

did it

#

thx

blazing stag
#

DId that fix it?

shy harbor
#

yeah it did

#

also does GTFO mean anything

proper grove
#

For future reference: what have you done @shy harbor ?

shy harbor
#

just removed my virus thing for now

#

i put it back when i finish the game

proper grove
#

ok, thank you ^^

blazing stag
#

Would you consider the CPU issue to be a low(ish) priority bug? Considering it has an easy fix that doesn't adversely affect the game in any way.

proper grove
#

🤔

#

I didn't heard a lot about such a problem, we could try something. I write you a pm

proper grove
#

@problem with @blazing stag
we found a temporary fix!

blazing stag
#

for documentation's sake the "full" fix is switching to exclusive fullscreen, but the other one seems to be working, will have to try it out over a longer period of time 🙂

balmy yew
#

Friend is getting "Network Error - No Connection" whenever he tries to join our lobby... ideas?

proper grove
#

hi @balmy yew who is your friend ^^

balmy yew
#

nm, steam update and he's good now

proper grove
#

ok ^^

balmy yew
#

Thanks 🙂

proper grove
#

Thank you for the info ^^

#

Have fun! :D

balmy yew
#

np

#

🙂

pulsar needle
#

Patch notes - 2019-12-19

Change list:

  • Potential fix for clients not extracting correctly & not getting completions.

This did not work.

languid ruin
#

They're aware

pulsar needle
#

2 hours of my time wasted after 6 failed attempts at the final scan

languid ruin
wispy barn
#

yeah unfortunately the bug still does exist Blue, it's high on their priority list

#

no need to file another bug report for the not getting completion issue

#

sorry to hear that blue 😦

proper grove
#

@pulsar needle hey could you send me the logs please? I can help you find them ^^

pulsar needle
#

idk what you mean

proper grove
#

i write you a pm ^^

pulsar needle
#

ok ty

low idol
#

how do you stop gtfo from running

#

i exited and tried to manually stop it from steam but it still shows it as running

#

also i carnt find it in taskbar

proper grove
#

try to close steam

flint mauve
#

I have been experiencing an issue with my connection. My ping stays between 40-60 on average, but every time I encounter a horde or open a security door with an alarm, my connection drops and I have to reconnect or restart the game. Does anyone know how to fix this?

sweet silo
#

What are your PC specs, sounds like it is getting overloaded

flint mauve
#

I am playing on a lenovo legion laptop

proper grove
#

hi @flint mauve the ping has to do with internet

#

i think you mean your FPS.

#

im already helping someone with a problem, but if you can wait i will take a look into it

flint mauve
#

Thanks

proper grove
#

ok haunted.

#

@flint mauve you said your game crashes? or do you lose connection?

flint mauve
#

I lose connection

proper grove
#

Are you the host?

flint mauve
#

No

proper grove
#

ok, could be a host problem then.

#

Try to host a lobby and see if the problem still ocurs

flint mauve
#

okay

open rain
#

109775241069694813

proper grove
#

@open rain wrong chat! use lfg channels please! ^^

flint mauve
#

@proper grove I hosted a game like you suggested and the problem is indeed in the connection to the host

proper grove
#

so no problem anymore?

flint mauve
#

As long as I host, yes

proper grove
#

Ok ^^ may you just got unlucky with the hosts so far

flint mauve
#

Apparently

#

Thanks for the help

proper grove
#

no problem

hushed acorn
#

Thought I would ask here first before I make a suggestion. I have tried all the full screen modes, but no matter what I pick I am still having to alt tab to get over to my other monitor. Am I missing something?

mighty cipher
#

Well you have to Alt + Tab to go to other Application or sth, but if you mean that it gets minimized then go for WindowedFullScreen mode it should help so you can still see the game.

#

@hushed acorn

hushed acorn
#

Thanks 🙂 I guess I am just spoiled I don't have to do that in another game I play, I just open the map or inventory screen and it allows me to just slid my mouse over to the other screen, Just wanted to easily get back and forth to discord or obs while in game if need be and thought I was missing something

fallen cloud
#

Hello, I have an issue with the mouse cursor when I hold left click to get in the game, the cursor keeps moving to the right for some weird reasons.

bleak saffron
#

Hi, I have two questions about the game's CPU usage.

1.) Exactly how many cores does this game utilize? Seems like ~4 to me
2.) What's causing the CPU "bottleneck" in the current levels? As visible in the following images:

#

I went from 1920x1080 to 1280x720 (55% less pixels) and my fps stayed pretty much the same (GPU % drops from 99 to 66%), indicating a CPU limitation.
And with this room being full of static 3d models and zero enemies, one would expect the CPU to be able to chill out. Something however seems to cause massive load on it, and I can't imagine what :/

white radish
#

yeah it’s 100% cpu limited

#

I wanted to do some maths to prove it

formal hemlock
#

I dont think thats normal

#

What can i do against Bugs

river oyster
#

Well, Just completed B1. But after extracting it just sort of sat there. For about half an hour before just returning me to the rundown screen

#

And it's saying I've not completed it.

#

Really, really frustrating, feels like hours wasted.

wispy barn
#

Sorry to hear that @river oyster. That is a high priority bug the devs will be working on once they get back from vacation.

#

@formal hemlock please use #bug-reporting and be sure to submit a dxdiag including your system specs. Also make sure you've updated your graphics drivers and list all the steps you've tried to do to fix the issue.

carmine isle
#

@formal hemlock what graphics card you on?

radiant elk
#

Anyone else having issue with windows making noises when ever you press shift, ctrl, or alt?

mighty cipher
#

im stuck on the loading screen in the clouds

#

please gelp

#

help

vocal radish
#

@mighty cipher can you provide a screenshot of the loading screen?

mighty cipher
#

yh dms

formal hemlock
#

@carmine isle geforce 1050 TI

#

gtx

carmine isle
#

That should work for sure,
Always like that?

formal hemlock
#

Did now

#

needed to reinstall the game

carmine isle
#

Weird!
Maybe some file corruption

#

Glad it worked 🙂

jagged shadow
#

people keep going invisible when we start the game, anyways to fix this?

grim badger
#

yall

#

im having the black screen issue\

#

ive tried everything\

#

please help

pale peak
#

Hello, I have beaten B2 twice now and still havn't "completed" it I get stuck in the game for some reason

mellow pelican