#i am trying to install everest and i get this error message

1 messages · Page 1 of 1 (latest)

leaden wadi
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is there a reason you're using the installer labelled "old"?

woven jewel
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???

leaden wadi
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you have downloaded the old installer, which is not olympus

woven jewel
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what is the new installer

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cause it worked like a week ago

leaden wadi
woven jewel
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ok

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lemme try

leaden wadi
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also is celeste closed as you install everest

woven jewel
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ya

leaden wadi
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first get olympus installed, then before installing everest restart your pc

woven jewel
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oylumpus does not wokr

leaden wadi
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define "does not work"

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what are you getting

woven jewel
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it goes black then closes

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i open it then it closes 2 seconds late

leaden wadi
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okay, press windows+r, type in eventvwr.msc and press enter

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then go to windows logs, application, and look for errors

woven jewel
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i have 2\

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Faulting application name: FileOperator.exe, version: 2.1.3.0, time stamp: 0xb2e35deb
Faulting module name: KERNELBASE.dll, version: 10.0.22621.5189, time stamp: 0x45f9d0b6
Exception code: 0xe0434352
Fault offset: 0x000000000006016c
Faulting process id: 0x0x3C08
Faulting application start time: 0x0x1DBB3C5C51AAD63
Faulting application path: C:\Program Files\ASUS\ROG Live Service\FileOperator.exe
Faulting module path: C:\Windows\System32\KERNELBASE.dll
Report Id: 065123ab-5be0-4fbd-919a-fabb6b8bc088
Faulting package full name:
Faulting package-relative application ID:

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Application: FileOperator.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.UnauthorizedAccessException
at System.IO.__Error.WinIOError(Int32, System.String)
at System.IO.File.InternalDelete(System.String, Boolean)
at FileOperator.Program.Main(System.String[])

leaden wadi
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i need errors of main.exe which is olympus

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what you sent is something else

woven jewel
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i dont see any main.exe

leaden wadi
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open olympus again and press f5 in event viewer

woven jewel
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nothing new loaded

leaden wadi
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what about olympus.sharp.exe

woven jewel
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the last event was at 4:47

leaden wadi
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i don't live in your timezone, it's 11:02 pm here

woven jewel
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well like 15 mins ago

leaden wadi
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and you're in windows logs > application?

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just to be sure

woven jewel
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i am

leaden wadi
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mmh not good

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what about system

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is there anything relevant to main.exe, olympus.sharp.exe or .net

woven jewel
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nope

leaden wadi
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...i love windows

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ffs

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one moment

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what if you try this

patent shoreBOT
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Olympus is having a problem and needs to be manually reinstalled.
Here are the steps explaining how to do so:

  • Download the latest Olympus stable build. You can find it here.
  • Open the zip file you just downloaded. Go to the folder inside it, and open the dist.zip inside.
    • Those are the new Olympus files.
  • Press Windows+R. Type in %appdata%\Olympus and press Enter.
    • If you do not have a Windows key, right click the Start logo, and click on "Run".
    • Those are the old Olympus files.
  • Delete all the old Olympus files, and replace them with the new Olympus files.
    • If done correctly, all the new files should be in the same place as the old files, except that they're newer.
  • Launch Olympus.
    The reinstall should now be complete. You can verify that by clicking on "Options & Updates".
woven jewel
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nope

leaden wadi
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or try this i guess #1350271611743502376 message

woven jewel
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what do i do with it

leaden wadi
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what maddie tells you to do

woven jewel
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ok

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lets gooo

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it opened

leaden wadi
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catplush windows

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anyways yeah just continue along with olympus, but restart first

woven jewel
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my pc?

leaden wadi
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yeah