#Error

74 messages · Page 1 of 1 (latest)

outer finch
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A friend of mine got this error when trrying to download everest after installing the buggy version, someone told me to send here and ask if someone knew any fix

devout escarp
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i told you to send log-sharp.txt

outer finch
devout escarp
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the everest installer stuff is in log-sharp.txt

outer finch
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here

devout escarp
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what everest version are they installing

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and what is their olympus version

outer finch
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checking, 1 sec

outer finch
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olympus is 23.09.23.03

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but when tried 24.09.21.01 it didnt work either

devout escarp
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why are they installing 4449?

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that version is a year old

outer finch
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yeah but someone said it might work then they tried

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but rn tried 5034 again and nothing

devout escarp
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what is the error this time

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i mean the log

outer finch
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lemme get

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now it's not letting to open the log folder because olympus is crashing right when the install fails

lusty runeBOT
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In order to get logs for Olympus, navigate to the following folder:

  • On Windows, %LocalAppdata%/Olympus
  • On Linux, ~/.config/Olympus
  • On OSX, ~/Library/Application Support/Olympus
  • Using flatpak, ~/.var/app/io.github.everestapi.Olympus/config/Olympus
    The Olympus log is directly in this folder, and is called log-sharp.txt.

Olympus logs contain paths to certain files and folders in your system (e.g.: the folder Olympus is run from) to help with diagnosing problems. Remember to censor any usernames in log files before uploading them.

outer finch
devout escarp
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this looks like they're just having internet issues

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[sharp] Failed running task webget: System.AggregateException: One or more errors occurred.
  ---> System.Exception: Failed downloading https://maddie480.ovh/celeste/everest-versions
  ---> System.Net.WebException: The underlying connection was closed: An unexpected error occurred on a receive.
  ---> System.IO.IOException: Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host.
  ---> System.Net.Sockets.SocketException: An existing connection was forcibly closed by the remote host
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they should see something like this

image.png
outer finch
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wait she is turning off the anti-virus, thinks might be it

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here, sorry it took long

devout escarp
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okay looks about right

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can they download the version now

outer finch
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nope, still dont

devout escarp
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okay we're gonna do this ourselves then

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then when installing everest scroll to the bottom and pick select from zip

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and give it this zip

outer finch
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okok

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same thing happened

devout escarp
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can they send the log now without closing olympus

outer finch
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getting it

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could it be a probelm in the pc?

devout escarp
outer finch
devout escarp
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it can't be new

outer finch
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lemme ask

devout escarp
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this number is supposed to be sorta random

image.png
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yet it matches

outer finch
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they said they went to the appdata/olympis

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and was tht

devout escarp
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well i don't know how to tell you this but this is the same file

devout escarp
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uh, wrong reply

devout escarp
outer finch
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but the error message shows up then it crashes

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cant even press the open log

devout escarp
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okay so close olympus, then delete the log.txt and log-sharp.txt files from the log folder

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open again and try it again
then don't even click open log

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just go to the folder and send the log again

outer finch
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here you go

devout escarp
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okay now it's different

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uhhhhh try verifying game files and installing again?

lusty runeBOT
outer finch
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we did it twice

devout escarp
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try again i guess

outer finch
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could it be an error in the pc?

devout escarp
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don't think so

outer finch
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IT WORKED!!!!

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ty so much!!!!

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we have been working on it for 3 days now

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and wasnt able to figure out

devout escarp
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oh hey, nice