#"An error occurred while trying to prepare Everest for startup."

27 messages · Page 1 of 1 (latest)

jovial fiber
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I tried opening Celeste from Steam, and that message popped up, telling me to report it in here.

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It's not letting me even open celeste at all

marsh sphinxBOT
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If you have crashed, and are on Everest Core, there will be a log in the CrashLogs folder, which contains extra information that the regular logs do not. The Core crash handler will tell you the file name, and give you the option to open the folder.

Otherwise, in order to get Everest logs, open Olympus, and:

  • Press the "Manage", under the "Installations" panel on the main menu
  • Press "Browse" to open the Celeste folder
  • Send the log.txt file from that folder (not the error_log.txt or any log from LogHistory)

Note, on both Everest versions, there are older logs in the LogHistory folder inside the Celeste folder, but these are not the relevant logs. The most recent one is directly in the Celeste folder (and in CrashLogs for Core users), and not in any other folders.

Everest logs contain paths to certain files and folders in your system (e.g.: active helpers) to help with diagnosing problems. Remember to censor any usernames in log files before uploading them.

bitter inlet
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send log.txt

spring trellis
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where did you get that message from

jovial fiber
spring trellis
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send a screenshot

jovial fiber
spring trellis
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and steam is completely oblivious to the fact that your celeste has everest installed

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that is not celeste, that is everest actually

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verify game files and reinstall everest

marsh sphinxBOT
jovial fiber
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the thing is

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olymus itself is telling me i dont have everest

spring trellis
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its partially installed

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verify game files and reinstall everest

jovial fiber
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and when trying to install it, it tells me "miniinstaller died a brutal death·

spring trellis
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send the error

jovial fiber
spring trellis
jovial fiber
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seems like verifying the integrity of the files has fixed it

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i can open celeste, gonna try to install everest now

spring trellis
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it should work then

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ive seen this error multiple times and the fix is always this

jovial fiber
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yeah, it works

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everything's nice